Loading...
HomeMy WebLinkAboutCS 53-06 ~ {'" 1;"'1- REPORT TO EXECUTIVE COMMITTEE Report Number: CS 53-06 Date: September 25, 2006 From: Gillis A. Paterson Director, Corporate Services & Treasurer Subject: Municipal Performance Measurement Program - Provincially Mandated Public Reporting of Performance Measures Recommendation: It is recommended that Report CS 53-06 from the Director, Corporate Services & Treasurer be received and forwarded to Council for information. Executive Summary: The City is mandated by the Province of Ontario to report on Performance Measures for specific key service areas. The collection and reporting of these measures is not in any way associated with the City's annual audit but are derived from the Financial Information Return filed by the City with the Ministry of Municipal Affairs and Housing. These measurements are being submitted and reported by the Treasurer under the direction of Provincial authority. Attached are the Municipal Performance Measurement Program (MPMP) results for 2005 together with a supplemental information package which will be provided on the City's website, a comparison to the 2004 Measures and a copy of the Public Notice that will appear in the News Advertiser at the end of September. Financial Implications: None Background: Attachment 1 is the information mandated by the Province to be reported to the public by September 30, 2006. Comments pertaining to the compilation and interpretation of the data have been included to aid in the explanation and understanding of what is being reported. The Province has made provision for these comments and encourages their inclusion, as many municipalities do. Report CS 53-06 Date: September 25, 2006 .. r:, ..~, It...d Subject: Municipal Performance Measurement Program - Provincially Mandated Public Reporting of Performance Measures Page 2 With this being the sixth year of Performance Measurement reporting, these measures continue to evolve as feedback from municipalities are received and are taken into consideration by the Province in the development of the Performance Measures to be reported upon. In addition there are continual refinements to the way measures are defined and calculated as well as municipalities continuing to improve on their methods for collection of data in attempts to ensure consistency with reporting. This leads to improving the measures to better serve the interests of the public and municipal needs for evaluating the efficiency and effectiveness of the services we provide in the municipality. However I must still caution against municipality-to-municipality comparisons due to the fact no two municipalities are identical in their geography, rural vs. urban mix or the level of service. It will only be through continuing efforts, ongoing experience, further clarifications from the Province and consistent reporting formulas that year-to-year comparisons within the municipality and across municipalities will become meaningful. Attachment 2 is a table highlighting the comparability, or lack of it, of the 2005 and 2004 results of this program. Attachment 3 provides a comparison of the results for the two years. The information will be posted on the City's website, as was the case in past years, and a notice to this effect will be included in the "Community Page" of the local newspaper, Attachment 4. The information will also be available to anyone wishing to pick it up at City Hall. Attachments: 1. 2005 Provincial Performance Measurement Program - Public Reporting 2. Comparability Table - 2005/2004 3. Comparison of 2005 and 2004 Performance Measures 4. Public Notice to be included in the Community Page of the News Advertiser .. n'. 1 :., 'i Report CS 53-06 Date: September 25, 2006 Subject: Municipal Performance Measurement Program - Provincially Mandated Public Reporting of Performance Measures Page 3 Prepared By: Approved I Endorsed By: ! ('- '., ~ . , " \ L ,', .' t( \,..\ (. (( f( Kristme Senior Manager, Accounting Services ..---r~ 2' ~_ ~ Gillis A. Paterson Director, Corporate Services & Treasurer GAP:vw Attachments Copy: Chief Administrative Officer Recommended for the consideration of Pickering CitYfi Council " - <III n .'.. 1 t.:, ~) ATTACHMENT#.L.. TO REPORT#C~ 5,'3 'Db CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT OVERVIEW As required by the Ontario Government's Municipal Performance Measures Program (MPMP), the Treasurer of the City of Pickering, as part of its 2005 Financial Information Return (FIR) package, has submitted financial and related service performance measurements to the Province. This program was announced in 2000 by the Ontario Government, which requires municipalities to collect and report data to the Province and the Public in the form of performance measurements on key service areas. The objective of the Province is: to enhance accountability by reporting to taxpayers; to increase taxpayer awareness; and, to improve service delivery by sharing best practices with comparable municipalities. As municipalities change and grow, its citizens expect to receive quality, cost effective services. Performance measurements are a means of benchmarking these services. The City is committed to refining and developing new methods of collecting data so as to have more efficient and effective benchmarking tools. The benefits of this program will improve as municipalities in conjunction with personnel of the Ontario Government's Municipal Performance Measurement Program work towards standardizing information collected in calculating the related measures which will ultimately allow for fairer comparisons from year to year and across municipalities. A comparability table has been provided that highlights which results are comparable within the municipality's own measures and includes comments explaining why any are not comparable. Each measure is also accompanied by comments regarding aspects of the measurements. The comments are an integral part in the interpretation of the performance measure results. These results should not be compared across municipalities without consideration of the comments that impact on interpreting and understanding the results. In addition, influencing factors in the collection of data or refinements while the measures are still evolving could affect the results and comparability of same year over year. 4f)(" 1(.,0 CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT GENERAL GOVERNMENT 1.1 OPERATING COSTS FOR GOVERNANCE AND CORPORATE MANAGEMENT 2005 2004 6.50% 7.40% Efficiency Measure Operating costs for governance and corporate management as a percentage of total municipal operating costs. Objective To determine the efficiency of municipal management General Comments The following factors can influence the above results: . The extent that cost centers within municipalities directly relate to the functions included under the governance and corporate management categories . The level of service provided to the corporation and the public. Detailed Comments 2005 is comparable with 2004 result as the same methodology was used in the calculation of these results. CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT .. ()., 1/~ f FIRE SERVICES 2.1 OPERATING COSTS FOR FIRE SERVICES 2005 2004 $1.16 $1.18 Efficiency Measure Operating costs for fire services per $1,000 of assessment. Objective Efficient municipal fire services General Comments The following factors can influence the above results across municipalities: . Emergency response times . Number and location of fire halls . Urban/rural mix of properties as well as density of buildings . Geographic size of municipality Detailed Comments Assessment value does not necessarily correlate to operating cost for fire services. The higher the assessment value, the lower the cost per $1,000 assessment. Conversely the urban/rural mix of the community will affect the results as will the size and type of commercial/industrial establishments. Number of households, response time and urban/rural mix of the municipality are factors that determine the need for fire services not the property value. .. n ", 1 ~ t) CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT ROAD SERVICES 4.1 OPERATING COSTS FOR PAVED ROADS 2005 2004 $914.79 $787.39 Efficiency Measure Operating costs for paved (hard top) roads per lane kilometre Objective Efficient maintenance of paved roads General Comments The following factors can influence the above results across municipalities: . Use of the roads by heavy equipment. . The municipality's standard for road conditions in comparison with comparable municipalities. . Kilometres of paved roads in the municipality. . The allocation of operating costs used in the determination of the numerator when there is not a separate cost centre. Detailed Comments The City of Pickering maintains separate account to track material costs related to roads. However, the costs for administration and other indirect costs have been allocated to the cost for paved roads based on management's best estimate of the proportion of responsibility dedicated to the road functions such as maintenance of paved and unpaved roads and winter control The identified costs attributable to this function include employee wages & benefits, asphalt, program support, rental of heavy equipment and shoulder maintenance. The City maintained 751 paved lane kilometers in 2005 CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT .. r) i' ll:. ,.j ROAD SERVICES 4.2 OPERATING COSTS FOR UNPAVED ROADS 2005 2004 $3,728.03 $3,580.81 Efficiency Measure Operating costs for unpaved (loose top) roads per lane kilometre. Objective Efficient maintenance of unpaved roads General Comments The following factors can influence the above results across municipalities: . Use of the roads by heavy equipment. . The kilometres of unpaved roads in the municipality in comparison with comparable municipalities. . Locations of the unpaved lanes. . The allocation of operating costs used in the determination of the numerator when there is not a separate cost centre. Detailed Comments The City of Pickering maintains separate accounts to track material costs related to roads. However, the cost for administration and other indirect costs have been allocated to the cost for unpaved roads based on management's best estimate of the proportion of responsibility dedicated to the road functions such as maintenance of paved and unpaved roads and winter control. The operating cost of maintaining the City's unpaved roads includes employee wages & benefits, granular materials, administering calcium programs, program support, rental of heavy equipment, grading, culvert and shoulder maintenance. The City maintained 236 unpaved lane kilometers in 2005 A significant factor affecting rural road maintenance costs is traffic exiting the eastern terminus of Highway 407. .. "', " 1.)\.1 CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT ROAD SERVICES 4.3 OPERATING COSTS FOR WINTER MAINTENANCE OF ROADS 2005 2004 $1,270.39 $1,144.21 Efficiency Measure Operating costs for winter maintenance of roadways per lane kilometre maintained in winter. Objective Efficient winter control operation General Comments The following factors can influence the above results: . The municipality's standard seNice levels for road conditions. . The kilometres of paved and unpaved roads in the municipality in comparison with comparable municipalities. . The allocation of operating costs used in the determination of the numerator when there is not a separate cost centre. Detailed Comments In 2004 the City of Pickering established a separate account to track material costs that were directly related to winter control. The costs for administration and other indirect costs have been allocated to the cost for winter control based on management's best estimate of the proportion of responsibility dedicated to the road functions such as maintenance of paved and unpaved roads and winter control. The operating cost of the City's winter control maintenance includes employee wages & benefits, salt, sand, program support, equipment rental, culvert thawing. The City maintained a total of 987 lane kilometers in 2005. A significant factor affecting winter maintenance costs is traffic exiting the eastern terminus of Highway 407. CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT 4 f) A lJ_l ROAD SERVICES 4.4 CONDITION OF PAVED ROADS 2005 2004 85.40% 75.10% Effectiveness Measure Percentage of paved lane kilometres where the condition is rated as good to very good. Objective Provide a paved lane system that has a pavement condition that meets municipal standards General Comments The following factors can influence the above results: . The municipality's standard service levels for road conditions. . The kilometres of paved and unpaved roads in the municipality in comparison with comparable municipalities. . Amount of traffic. Detailed Comments The City's staff uses their best estimates to establish the % of roads that are rated as good. The City's road patrols, the public and employees are other sources providing feedback on road conditions. As existing roads are reconstructed the rating will move up to a higher level. 4 3 ,- 1'..;". CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT ROAD SERVICES 4.5 WINTER EVENT RESPONSE 2005 2004 100% 100% Effectiveness Measure Percentage of winter events where the response met or exceeded locally determined road maintenance standards. Objective Provide an appropriate response to winter events General Comments The following factors can influence the above results: . The municipality's standard service levels for road conditions. . The frequency and severity of the winter weather. . The kilometres of paved and unpaved roads in the municipality in comparison with comparable municipalities. Detailed Comments Roads are cleaned and cleared within 24 hours of a snowfall. The City did not experience a winter event which staff was not able to meet or exceed road maintenance standards. CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT l~ I)., \),.J TRANSIT 5.1 OPERATING COSTS FOR CONVENTIONAL TRANSIT 2005 2004 $4.71 $4.24 Efficiency Measure Operating costs for conventional transit per regular service passenger trip. Objective Efficient conventional transit services General Comments The following factors can influence the above results: . The service hours of the transit operations, for example the level of weekend or holiday service provided. . The population distribution and the geography of the service area. . Service levels required to accommodate passenger trips transferred from outside of the City's boundaries. . Unexpected events that may be included in operating cost that has no correlation to service levels. . The urban/rural mix of the service area. Detailed Comments The 2005 results reflect 100% of APT A's operations even though the Transit Authority is jointly owned by the City of Pickering and Town of Ajax. In 2001 Ajax and Pickering operated separate transit departments. These two departments were amalgamated for 2002 resulting in some one-time transitional costs. In 2003 under the provincial reporting program, the allocation of program support costs incurred by each municipality changed substantially. This resulted in a formula driven increase in the amount allocated to APT A, for reporting purposes, not an actual increase in operating costs. Trips deemed as transfers are excluded from the denominator of passenger trips. However, the costs would be impacted to ensure that appropriate service levels are provided to accommodate these additional passengers. For 2004, the number of passenger trips excluding transfers was 2,338,680 and in 2005 it was 2,413,854 an increase in ridership of approximately 3.2%. 13t.~ CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT TRANSIT 5.2 REGULAR SERVICE PASSENGER TRIPS 2005 2004 13.68 13.26 Effectiveness Measure Number of conventional transit passenger trips per person in the service area in a year. Objective Maximum utilization of municipal transit services General Comments The following factors can influence the above results: . The service hours of the transit operations, for example the level of weekend or holiday service provided. . The population distribution and geography of the service area. . The percentage of the service area to the total municipal area. Detailed Comments The 2005 measure is based on a combination of the population of the service areas in the City of Pickering and the Town of Ajax. For 2005 and 2004 the population of the service area was 176,398. CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT 135 STORM WATER MANAGEMENT 7.1 OPERATING COSTS FOR URBAN STORM WATER MANAGEMENT 2005 2004 $428.40 $678.71 Efficiency Measure Operating costs for urban storm water management (collection, treatment, and disposal) per kilometre of drainage system. Objective Efficient storm water management General Comments The following factors can influence the efficiency rate of urban storm water management: . The geography of the City . The extent and age of the drainage system . The inventory of pipes in the Municipality Detailed Comments This measure identifies direct costs such as contracted services and materials, storm pipe cleaning, flushing, video inspection, catch basin/manhole repairs storm pipe repairs, cleaning of specialized oil and grit separators. Storms water management is increasingly important as the City continues to develop and intensify and pressures are put on watercourses and Frenchman's Bay. 13 G CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT STORM WATER 7.2 OPERATING COSTS FOR RURAL STORM WATER MANAGEMENT 2005 $1 ,565.32 Efficiency Measure Operating costs for rural storm water management disposal) per kilometre of drainage system. 2004 $1 ,340.06 (collection, treatment, and Objective Efficient storm water management General Comments The following factors can influence the efficiency rate of urban storm water management: . The geography of the City, size and nature of the rural area. . Land erosion control. The frequency and time devoted to the maintenance of the rural drainage system. Detailed Comments This measure includes Storm Water Management and the accounts were structured to more accurately identify direct costs such as contracted services and materials, storm canal dredging, culvert repairs and maintenance, ditching and other day to day maintenance measures. Storms water management is increasingly important as the City continues to develop and intensify and pressures are put on watercourses and Frenchman's Bay. CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT .. 3' ': 1 - i PARKS AND RECREATION 10.1 OPERATING COST FOR PARKS PER PERSON 2005 2004 $26.42 $26.46 Efficiency Measure Operating costs for parks per parks person. Objective Efficient operations of Parks Detailed Comments This was a new measure for the year 2004 reporting. The City efficiently maintains the parks on a daily basis in the summer. Grass is scheduled for cutting on a 7 to 10 day cycle so as to control growth and keep the park available and safe for public use at all times during the summer months. ~ '" ." . -.' '.< .L. .J t.' CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT PARKS AND RECREATION 10.2 OPERATING COSTS FOR RECREATION PROGRAM PER PERSON 2005 2004 $36.32 $34.21 Efficiency Measure Operating costs for recreation programs. Objective Efficient operation of recreation programs Detailed Comments This was a new measure for the year 2004 reporting. Included in this measure is the cost of wages, benefits and operating costs for the operating of a broad range of recreation programs and activities. CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT ... 0,'" 10d PARKS AND RECREATION 10.3 OPERATING COSTS FOR RECREATION FACILITIES PER PERSON 2005 2004 $61.02 $58.14 Efficiency Measure Operating costs for recreation facilities per person. Objective Efficient operation of the City's recreation facilities Detailed Comments This was a new measure for the year 2004 reporting. Included in this measure is the cost of wages, benefits and operating costs for community recreational facilities. ~ " 14 'U CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT PARKS AND RECREATION 10.4 OPERATING COSTS FOR PARKS, RECREATION PROGRAMS AND RECREATION FACILITIES PER PERSON 2005 2004 $123.76 $118.91 Efficiency Measure Operating costs for parks, recreation programs and recreation facilities per person. Objective Efficient operation of the City's parks, programs and recreation facilities Detailed Comments This was a new measure for the year 2004 reporting. Included in this measure is the cost of wages, benefits and operating costs for the operation of parks, recreation programs and facilities. The total cost is the total of the three preceding measures. CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT 14i PARKS AND RECREATION 10.5 TOTAL PARTICPANT HOURS FOR RECREATION PROGRAMS PER 1,000 PERSONS 2005 2004 14,487 HRS 14,026 HRS Effectiveness Measure Total participant hours for recreation programs per 1,000 persons. Objective The effectiveness of programs provided by the City Detailed Comments This was a new measure for the year 2004 reporting. Total participant hours for every 1,000 person in the City, registered, drop in and permitted recreation programs and activities was used in this calculation. .t 4 ., 1. '- CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT PARKS AND RECREATION 10.6 HECTARES OF OPENS SPACE AND HECTARES OF OPEN SPACE PER 1,000 PERSONS 2005 2004 7.521 HA 7.527 HA Effectiveness Measure Hectares of open space per 1,000 person. Objective Effectiveness of open space Detailed Comments This was a new measure for the year 2004 reporting. Hectares of open space per 1,000 person in the City was used in this calculation. CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT ... 4~' i .- ..... ...>> PARKS AND RECREATION 10.7 TOTAL KILOMETRES OF TRAILS AND TOTAL KILOMETRES OF TRAILS PER 1,000 PERSON 2005 2004 0.371 K 0.372 K Effectiveness Measure Kilometres of trails per 1,000 person Objective Effectiveness of trails in the City Detailed Comments This was a new measure for the year 2004 reporting. Total kilometres of trails per every 1,000 resident was used in the calculation of this measure. 14:,i CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT PARKS AND RECREATION 10.8 SQUARE METRES OF RECREATION FACILITY SPACE AND SQUARE METRES OF RECREATION FACILITY SPACE PER 1,000 PERSON 2005 2004 442.797 SQ M 430.786 SQ M Effectiveness Measure Square metres of recreation facility space per 1,000 person Objective Square metres of recreation space in the City Detailed Comments This was a new measure for the year 2004 reporting. Total square meters of community recreation facility space for every 1,000 person in the City was used in this calculation. CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT .. 4."'-' . ' . .4. d LIBRARY SERVICES 11.1 OPERATING COSTS FOR LIBRARY SERVICES PER PERSON 2005 2004 $47.70 $46.20 Efficiency Measure Operating costs for library per person. Objective Efficient operations of Libraries in the City Detailed Comments This was a new measure for the year 2004 reporting. The City has five locations servicing its residents. The cost of all five locations is included in the calculation of this measure. It includes wages, benefits and all other operating costs. Rural libraries, of which the City has three, are more costly to operate on a per person basis. 14G CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT LIBRARY SERVICES 11.2 OPERATING COSTS FOR LIBRARY SERVICES PER USE 2005 2004 $1.66 $1.67 Efficiency Measure Operating costs for Library services per use. Objective Efficient use of Library services Detailed Comments This was a new measure for the year 2004 reporting. The City has five locations servicing its residents. Total usage of the five locations was included in the calculation of this measure. Rural libraries, of which the City has three, are more costly to operate on a per person basis. CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT ... 4' J. ( LIBRARY SERVICES 11.3 LIBRARY USES PER PERSON 2005 2004 28.785 27.712 Effectiveness Measure Library uses per person. Objective Effectiveness of Library uses Detailed Comments This was a new measure for the year 2004 reporting. Total usage of all five locations together with the total population of the City is used in the calculation of this measure. 14 ,';~ CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT LIBRARY SERVICES 11.4 ELECTRONIC LIBRARY USES AS A PERCENTAGE OF TOTAL LIBRARY USES 2005 2004 30.2% 25% Effectiveness Measure Electronic Library uses as a percentage of total library uses. Objective Effectiveness of total library uses Detailed Comments This was a new measure for the year 2004 reporting. The percentage of electronic use represents the five locations. CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT 14,] LIBRARY SERVICES 11.5 NON ELECTRONIC LIBRARY USES AS A PERCENTAGE OF TOTAL LIBRARY USES 2005 2004 69.8% 75% Effectiveness Measure Non-electronic Library uses as a percentage of total library uses. Objective Effective percentage of non-electronic Library uses Detailed Comments This was a new measure for the year 2004 reporting. The percentage of non-electronic use represents the five locations 4 1"''''- ,." l~) U CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT LAND PLANNING USE 12.1 PERCENTAGE OF NEW DEVELOPMENT 2005 2004 99.60% 100% Effectiveness Measure Percentage of new lots, blocks and/or units with final approval which are located within the settlement areas. Objective New lot creation is occurring in the settlement area Detailed Comments The City of Pickering is responsible for approving all plans. All approved new lots were located within the settlement areas. CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT .. e:: ," 101 LAND PLANNING USE 12.2 PRESERVATION OF ARGICULTURAL LANDS 2005 2004 100% 100% Effectiveness Measure Percentage of land designated for agricultural purposes which was not re-designated for other uses during 2005. Objective PreseNation of agricultural lands Detailed Comments The City of Pickering did not re-designate any agricultural lands in the reporting year 2005. 15,~ CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT LAND PLANNING USE 12.3 PRESERVATION OF AGRICULTURAL LAND RELATIVE TO 2000 2005 2004 99.80% 99.80% Effectiveness Measure Percentage of land designated for agricultural purposes which was not re-designated for other uses relative to the base year of 2000. Objective Preserve agricultural land Detailed Comments This represents land that was re-designated during the year 2000. CITY OF PICKERING 15;; YEAR 2005 PERFORMANCE MEASUREMENT REPORT LAND PLANNING USE 12.4 HECTARES AGRICULTURAL LAND (DURING REPORTING YEAR) 2005 2004 0 0 Effectiveness Measure Number of hectares of land originally designated for agricultural purposes which was re- designated for other uses during 2004. Objective Preserve agricultural land Detailed Comments No agricultural lands were re-designated in the reporting year. 15 if CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT LAND PLANNING USE 12.5 CHANGE IN AGRICULTURAL LAND (SINCE 2000) 2005 2004 15 15 Effectiveness Measure Number of hectares of land originally designated for agricultural purposes which was re- designated for other uses since January 1, 2000. Objective Preserve agricultural land Detailed Comments These lands were redesignated during 2000. ... 5" 1 .J !"",TTACHMENT#~ TO REPORT#~ -;~ Comparability Table - Reporting Year 2005 Operating cost for fire services per 1,000 of assessment Significant increases in material costs of approx 23% were the major contributing factor to an overall increase in the cost per lane kilometre. In addition refinement of collection of data continues, to improve year to year com arisons. Significant increases in material costs of approx 23% were the major contributing factor to an overall increase in the cost per lane kilometre. In addition refinement of the collection of data continues, to improve year to year com arisons. Refinement of the data collected for this measurement continues to be refined to obtain consistenc . The percentage of paved lanes was consistently rated as ood. Operating costs for paved (hard top) roads per lane kilometre Operating costs for unpaved (loose top) roads per Not Comparable to 2004 lane kilometre Operating costs for winter maintenance of roadways Not Comparable to 2004 per lane kilometre maintained in winter Percentage of paved lane kilometres where the Comparable to 2004 condition is rated as good to very good Operating costs for urban storm water management The proportion of costs related to urban versus rural reversed compared to 2004 results, causing the swing in the results. In addition further refinement of the collection of data continues to improve year to year com arisons. The proportion of costs related to urban versus rural reversed compared to 2004 results,causing the swing in the results. In addition further refinement of the collection of data continues to improve year to year com arisons. Operating cost for rural storm water management Not Comparable to 2004 '" r.:: "" l~U Comparability Table - Reporting Year 2005 Cost of operating parks per person Comparable to 2004 New measure in 2004 Cost of recreation programs per person Comparable to 2004 New measure in 2004 Cost of operating recreation facilities per person Comparable to 2004 New measure in 2004 Total cost per person of operating parks, recreation ro rams and recreation facilities er erson Total participant hours for recreation programs Comparable to 2004 New measure in 2004 Comparable to 2004 New measure in 2004 Hectares of open space in the City Comparable to 2004 New measure in 2004 Kilometres of trails in the Municipality Comparable to 2004 New measure in 2004 Square metres of space available for recreation Comparable to 2004 New measure in 2004 Cost of library services per person Comparable to 2004 New measure in 2004 Cost per use of library service Comparable to 2004 New measure in 2004 Percentage of electronic use Comparable to 2004 New measure in 2004 Percentage of non-electronic uses Comparable to 2004 New measure in 2004 Comparable to 2004 The 2005 results represent the operating costs and service area for the amalgamation of both Pickering and Ajax transit divisions. Number of conventional transit passenger trips per Comparable to 2004 person in the service are in a year The 2005 results represent the operating costs and service area for the amalgamation of both Pickering and Ajax transit divisions. Percentage of new lots, blocks and/or units with final Comparable to 2004 approval which are located within the settlement areas Percentage of land designated for agricultural Comparable to 2004 purposes which was not re-designated for other uses durin 2005 Percentage of land designated for agricultural Comparable to 2004 purposes, which was not re-designated for other uses relative to the base ear of 2000. Number of hectares of land originally designated for Comparable to 2004 agricultural purposes which was re-designated for other uses durin the re ortin ear 2005 Number of hectares land originally designated for Comparable to 2004 agricultural purposes which was re-designated for other uses since Janua 1 , 2000 No agricultural lands were re-designated during 2005 No agricultural lands were re-designated during 2005 1, 5~"j _I, .f ATTACHMENT #3~~._. 'tC REPORT # CS.5:-; -J~ General Government. Efficiency Operating costs for governance and corporate management 6.50% 7.40% as % of total municipal operating costs Protection Services - Fire Services Efficiency Operating cost for fire services per $1 ,000 of assessment $ 1.16 $ 1.18 Transportation Services - Roadways Efficiency Operating cost for paved roads per lane kilometer $ 914.79 $ 787.39 Operating cost for unpaved roads per lane kilometer $ 3,728.03 $ 3,580.81 Operating cost for winter control maintenance per lane kilometer $ 1,270.39 $ 1,144.21 Tranportation Services - Roadways Effectiveness Percentage of paved lane kilometer rated good to very good 85.40% 75.10% Percentage of winter event response that met or exceeded 100% 100% municipal road maintenance standards Transit Services - Transit Efficiency Operating costs for conventional transit per regular service $ 4.71 $ 4.24 passenger trip Tranist Services - Transit Effectiveness Number of conventional transit passenger trips per person in the 13.68 13.26 service area in a year Environmental Services - Sewer System Efficiency Operating costs for urban storm water management (collection, treatment $ 428.40 $ 678.71 and disposal) per kilometer of drainage system (URBAN) Operating costs for rural storm water management (collection, treatment $ 1,565.32 $ 1,340.06 and disposal) per kilometer of drainage system (RURAL) Plannig and Development - Land Use Planning. Effectiveness Percentage of new lots approved which are located in settlement areas 99.60% 100% Percentage of lands designated for agricultural purposes which was not 100% 100% re-designated for other uses during the reporting year Percentage of land designated for argicultural purposes which was not 99.80% 99.80% re-designated for other uses relative to the base year of 2000. Number of hectares of land originally designated for agricultural purposes which was re-designated for other uses during the reporting year 0 0 Number of hectares of land originally designated for agricultural purposes 15 15 which wasre-designated for other uses since January 1, 2000. Parks & Recreation - Operation of Parks Efficiency Operating cost for parks per person $ 26.42 $ 26.46 Recreation Programs - Operation of Recreation Programs Efficiency Operating cost for recreation progams per person $ 36.32 $ 34.21 Recreation Facilities - Operation of Recreation Facilities Efficiency Operaing cost for recreation facility per person $ 61.02 $ 58.14 Parks, Recreation Programs & Recreation Facilities - Operations of Parks, Recreation Programs and Recreation Facilities Efficiency Operating cost for parks, recreation programs and recreation $ 123.76 $ 118.91 facilities per person Parks & Recreation - Open Space is adequate for population Hectres of Open Space per 1,000 person 7.521 ha 7.527 ha Trails - To provide recreational opportunities Total kilometers of trails per 1,000 person 0.371 k 0.372 k 15:j Participant Hours for Recreation Programs - How Effective the City is in servicing the needs of residents for Recreation Programs Total hours for registered programs Recreation Facility Space - Recreation facility space is adequate for population Square metres of recreation facility space per 1,000 person Library - Library Services Efficiency Operating cost for library service per person Library Services - Library Services Efficiency Operating cost for library service per use Library Services - Library Services Effectiveness Library uses per person Percentage of Electronic Library uses Percentage of Non - Electronic Library uses 14,487 hrs 14,026 hrs 442.797 sq m. 430.786 sq m. $ 47.70 $ 46.20 $ 1.66 $ 1.67 28.785 27.712 30.2% 25.0% 69.8% 75.0% f\CHMENT# L TO REPORT#~}~~J CITY OF PICKERING YEAR 2005 PERFORMANCE MEASUREMENT REPORT The Performance Measures required to be reported publicly under the Provincially mandated Performance Measurement Program will be available on the City of Pickering's website citvofpickerinq.com as of September 30, 2006 or available at the Corporate Services Department, 2nd Floor, Pickering Civic Complex.