HomeMy WebLinkAboutBYL 01-25Report to Council
Report Number: BYL 01-25
Date: June 23, 2025
From: Paul Bigioni
Director, Corporate Services & City Solicitor
Subject: Short-Term Rental Licensing
File: L-2200
Recommendation:
1. That Report BYL 01-25 regarding the licensing and regulation of short term rentals be
received for information.
Executive Summary: The purpose of this report is to respond to Resolution #929/22,
which directed staff to report back to Council regarding the feasibility of regulating short term
rentals.
There are two elements to short term rental (STR) regulation: zoning and licensing. The zoning
by-law defines “short term rental” and sets out where they can be located. A licensing by-law, if
enacted, would require owners of STR properties to obtain a license from the City and comply
with license conditions. The zoning of STRs must be in place before the City can consider
enacting a licensing by-law.
On December 16, 2024, the City adopted the Consolidated Zoning By-law No. 8149/24. This
revised By-law now includes STR provisions. Any violation of the STR zoning provisions can
now be prosecuted by the City. The new STR zoning provisions add to the City’s existing
enforcement tools contained in its Property Standards By-law, Nuisance By-law, Noise By-law
and Traffic and Parking By-law.
As part of their review of the feasibility of enacting an STR licensing by-law, staff engaged with
residents through community consultations by way of digital platforms and in person sessions.
Staff also reviewed STR regulatory best practices in other municipalities.
After full consideration of the results of the public consultation and best practices elsewhere,
and after considering the financial implications, staff do not recommend enacting an STR
licensing by-law at this time.
Relationship to the Pickering Strategic Plan: The recommendations in this report respond
to the Pickering Strategic Plan Priority of Advocate for an Inclusive, Welcoming, Safe &
Healthy Community.
Financial Implications: There are no financial implications to this report.
BYL 01-25 June 23, 2025
Page 2
Discussion: The purpose of this report is to respond to Resolution #929/22 which directed
staff to report back to Council regarding the feasibility of regulating STRs. To prepare this
report, City staff did detailed research, attended Provincial workshops, conducted community
consultations, met with other municipalities, and established a working group including staff
from City Development, Legal Services, Fire Services, and Municipal Law Enforcement
Services to consider all the issues relevant to the licensing of STRs. Finance staff were
consulted on the cost related to the program.
There are approximately 300 to 400 unique STR listings in Pickering. This number is
anticipated to grow given the economic challenges facing residents, housing affordability, and
population growth.
STR regulation generally consists of two elements: zoning and licensing. Zoning by-law
provisions must be in place to permit STRs. Absent such zoning provisions, STRs would be
illegal. The City is able to license STRs by means of a separate licensing by-law only once
STRs are legalized in the zoning by-law.
With the enactment of Consolidated Zoning By-law No. 8149/24 on December 16, 2024, the
City adopted zoning provisions which allow STRs. The consolidated zoning by-law was the
result of work by City Development staff that began in 2020. After Council’s Direction #929/22,
staff in Municipal Law Enforcement and Legal Services worked together with City Development
staff to draw up STR provisions for inclusion in the consolidated zoning by-law. As a result, the
consolidated zoning by-law contains the following provisions:
[Definition] Short-term Rental: means a dwelling unit or part of a dwelling unit
used to provide temporary accommodation for a rental period of not more than
28 consecutive days to the same guest but shall not include a hotel, or bed and
breakfast or any other use defined herein.
****
Where permitted by this By-law, a short-term rental shall only be permitted in
accordance with the following provisions:
1. A maximum of one short-term rental per dwelling shall be permitted.
2. The dwelling in which the short-term rental is located shall be the principal
residence, as defined in the Income Tax Act, of the person or persons
operating and residing in the short-term rental.
3. Parking for the short-term rental shall be in accordance with Section 5.
4. A short-term rental shall not be established or operated in a manner which
changes the external appearance of the dwelling.
In summary, the consolidated zoning by-law requires that a person can have one STR only in
the residential dwelling unit which serves as their principal residence.
Once Council enacted the consolidated zoning by-law, STRs became a permitted use and staff
began work on a licensing by-law that would require owners of STR properties to obtain a
license from the City and comply with license conditions designed to ensure that STRs function
appropriately and safely in the communities in which they are located. A licensing by-law could
contain provisions that: (a) make a license conditional on compliance with all applicable by-
laws; (b) require a local service contact; (c) limit the ages and the number of permissible
BYL 01-25 June 23, 2025
Page 3
occupants; (d) require adequate insurance; (e) impose safety requirements such as
maintenance and periodic testing of appliances, mechanical systems, smoke alarms, carbon
monoxide detectors and electrical systems; (f) impose record keeping requirements; (g) create
a Renters Code of Conduct; and (h) create offences for the violation of license conditions and
enable enforcement.
A licensing by-law would add to the tools available to the City to stop STRs from being a
nuisance or safety concern to neighbours. It is important, however, to note that the City already
has significant power to address complaints arising from STRs by means of its Noise,
Nuisance, Property Standards, Clean & Clear, and Traffic and Parking By-laws. In addition, the
City can now prosecute violations of the new STR provisions in the consolidated zoning by-
law. A licensing by-law would assist with enforcement against problem STRs, but it is not, in
the view of staff, essential, given the other tools available.
Since 2020, Customer Care staff have identified 38 complaints related to issues associated
with STRs. This includes 29 complaints related to a single problematic property that is no
longer operated as an STR. The single problematic property was addressed by using the
Noise and Nuisance By-laws, with assistance from Durham Regional Police Services. Four of
the other complaints were related to traffic and parking, and the remainder were noise or
property maintenance-related. Staff have had success addressing STR problems using the
tools currently available in existing by-laws.
With or without a licensing by-law, it is important to recognize that the City does not have the
power to simply shut down illegal or nuisance STR operations without applying to the Superior
Court of Justice for an Order closing premises under either of sections 447 or 447.1 of the
Municipal Act.
Public Consultation by Planning Staff
The first public consultation on STRs was completed by City Development staff as part of the
consolidated zoning by-law review. This consultation occurred from October to November
2023 and focused on the STR provisions. Staff received 71 responses. Survey results
indicated that 73% of respondents supported the regulation of STRs. 52% of respondents felt
that STRs should be limited to the owner’s residence. There was 33% support for STRs being
permitted in all residential areas. There was no clear preference for the building type in which
STRs should be permitted. 40% of respondents favoured an outright ban on STRs, while 46%
supported STRs provided they were subject to some form of regulation.
Public Consultation by Municipal Law Enforcement and Corporate Working Group
Additional public consultation was conducted by Municipal Law Enforcement staff utilizing
“Let’s Talk Pickering” from July to September, 2024. This consultation received responses
from 197 people, most of whom (192) were Pickering residents. The results are summarized
as follows:
• 59.5% of respondents were in favour of regulating STRs
• 24% had used an STR in Pickering
• 8% of respondents were operators of STRs in Pickering
BYL 01-25 June 23, 2025
Page 4
• 63.5% felt that limits on the length of stay were important
• 37.5% felt that existing by-laws could address their STR-related concerns
• 56.5% of respondents felt that a Municipal Accommodation Tax should be levied on
STRs
• 58.5% felt that an STR should be located in the primary residence of an owner. This is
consistent with the survey results obtained by Planning staff
• 86% supported a limit on the number of people permitted in a single STR
• 60% supported making local contact and address information for all STRs accessible to
the public so that members of the public can communicate concerns directly to STR
owners. (This is done in numerous other Ontario municipalities that regulate STRs.)
• 45.7% supported STRs being limited to the main building on the property
From March 26, 2025 through to April 22, 2025 staff conducted additional community
consultations and industry outreach. Licensing by-law information along with invitations to two
City Open Houses were provided to Airbnb, VRBO, the Real Estate Council of Ontario and the
Tourism Association of Ontario via on-line contact channels. As of the date of this report, none
of these industry stakeholders has provided feedback. Staff attempted to contact Airbnb and
VRBO at the phone numbers listed on their web sites, but no responses were received.
Staff further reached out to anyone who had participated in the first consultation and requested
additional feedback. A project page was set-up on Let’s Talk Pickering on March 26, 2025. The
page included licensing by-law information, an explanation of how residents could provide
feedback, and an invitation to attend either of the two Public Open Houses. The first Open
House was hosted at the Chestnut Hill Developments Recreation Complex from 9:30 am to
12:30 pm on April 2, 2025. The second Open House was hosted in the lobby of City Hall on
April 3, 2025 from 5:30 pm to 7:30 pm. Both Open Houses were advertised on the City’s social
media channels and on signs across the City. A survey was provided at each of the Open
Houses and staff received additional comments via email.
In the days following the Open Houses, staff displayed STR information boards on the second
floor of City Hall along with copies of a survey for interested residents.
At the completion of the community consultation, staff received additional comments including:
• requests for a ban on STRs
• requests to limit the number of STRs based on population
• preference for longer retention of renter information
• preference for no regulation on STRs
• support for regulation of long term rentals (Please note that this is done by the
Residential Tenancies Act (Ontario), and is not within municipal jurisdiction.)
• concerns about limited long-term rental options
• feeling that STR regulation is a cash grab
• concern about higher property taxes
• parking concerns
• concerns about garbage and illegal dumping.
BYL 01-25 June 23, 2025
Page 5
The results of all public consultations held for STRs are summarized at Attachment 1 to this
report.
Short Term Rental Governance Review
Staff researched best practices both inside and outside Durham Region. Staff reviewed STR
regulation in Toronto, however, Toronto is not a useful comparison because it is so much
larger than Pickering and has far more attractions, venues, and events which create a much
higher demand for STRs.
The majority of municipalities in the Region of Durham do not license STRs. They are of the
view that regulating the issues caused by STRs through noise, nuisance and parking by-laws
is more effective than introducing a licensing program.
The table below sets out key features of STR regulation in the other lower tier municipalities in
Durham Region. The table below also identifies the number of staff dedicated to the STR
program in Oshawa and Kawartha Lakes.
City/Town/
Township
STR
Licensing
Number of
Staff Dedicated
Including
enforcement
and
administration
License Fee Number of
Active STRs
Software For
Monitoring
Ajax No N/A N/A N/A N/A
Whitby No No dedicated
staff, when it
proceeds a
Licensing Officer
N/A Estimated
300 in Whitby
N/A
Oshawa Yes 2 Licensing
Examiners who
process
applications
3 Licensing
Inspectors who
inspect as
needed.
All generalist
officers are
tasked with
investigating
$100.00/year
with a
$50.00
application
fee
Approximately
36 licensed
and operating
Harmari
Software
BYL 01-25 June 23, 2025
Page 6
City/Town/
Township
STR
Licensing
Number of
Staff Dedicated
Including
enforcement
and
administration
License Fee Number of
Active STRs
Software For
Monitoring
complaints as
necessary
Clarington No N/A N/A N/A N/A
Scugog No,
regulated
via
Nuisance
and Noise
By-law
N/A N/A N/A N/A
Brock No,
regulated
via
Nuisance
and Noise
By-law
N/A N/A Estimated at
145
N/A
Uxbridge No N/A N/A N/A N/A
Kawartha
Lakes
Yes 2.5 FT STR
Officers, one FT
Administrator.
Planning to add
two additional
STR Officers in
2025
Varies by
season and
if the
property has
the owner
present
during rental
$150.00-
$1,500.00
600 active,
400 currently
licensed.
Granicus Host
Compliance
BYL 01-25 June 23, 2025
Page 7
Estimated Costs and Revenues
The revenues from licensing STRs will not be sufficient to cover the associated costs.
Dedicated staff will need to be hired and software licenses will be required to implement,
administer and enforce a licensing program. Demands on existing Municipal Law Enforcement
staff due to the City’s growth would make it impossible for them to absorb the workload created
by a licensing by-law. Without adequate staffing, reasonable processing times for permit
applications is impossible, and inspections, investigations and enforcement will not live up to
residents’ expectations. All of the municipalities consulted by City staff in the course of
preparing this report have warned that investigations of STR license violations are time
consuming and that STR licensing should not be introduced without dedicated staffing.
The licensing of STRs is expected to generate revenues of approximately $90,000.00
annually. This is based on the assumption that approximately 200 STRs will operate and apply
for a license. (Please note that other municipalities have observed a drop of approximately
30% in the total number of STRs once a licensing by-law is enacted.) This also assumes an
annual license fee of $450.00, which staff consider reasonable based upon their review of fees
charged in other municipalities. In addition to license fee revenue, modest additional Municipal
Accommodation Tax revenues would be generated, half of which must be shared with
Destination Pickering, the City’s tourism municipal services corporation.
While it is difficult to precisely determine the number of STRs that will obtain licenses, the
estimates provided above are based on data provided by other municipalities and are
considered reasonable by staff.
Total estimated costs for enforcement and administration are estimated to be $221,300.00
annually, with one-time costs of $25,600.00 for equipment, furniture and training. The costs are
estimated as follows:
1. Software and Support – Procurement of STR monitoring and reporting software
including support are approximately $20,000.00 annually.
2. Staffing – In order to adequately enforce STR regulations, an additional full-time
Municipal Law Enforcement Officer will be required. This Officer will be assigned to
primarily overnight shifts to respond to STR Noise and Nuisance matters. This officer
will provide an added benefit to the City by addressing issues with problem bars/clubs
and assist with overnight parking enforcement with a focus on STR-related parking
issues. Additionally, the hiring of a full-time Clerk, Administration Business Licensing is
needed. This role will assist with the administration of STR licensing including the data
input, reviewing any reports or information provided by the software vendor, issuance of
licenses and correspondence with property owners. Additionally, this role could be used
to assist with the issuance of waterfront parking permits as time allows. The costs for
staffing would be:
i. Municipal Law Enforcement Officer (FT) salary/benefits: $114,445.00
ii. Clerk, Administration Business Licensing (FT) salary/benefits: $86,855.00
BYL 01-25 June 23, 2025
Page 8
3. One-Time Implementation Costs - In addition to the annual costs, one-time costs would
be incurred upon implementation for necessary equipment, furniture, uniforms, mobile
phone and training. These one-time costs would amount to $25,600.00. To summarize,
the annual costs and revenues associated with an STR licensing by-law are estimated
at:
Annual Revenues: Total License Fees: $90,000.00
Annual Costs: Software and Support: $20,000.00
Staffing: $201,300.00
Total Costs: $221,300.00
One-time Implementation Costs: $25,600.00
Total Costs: $246,900.00
Net annual Cost (one-time costs excluded): $131,300.00
Net annual Cost (one-time costs included): $156,900.00
Conclusion
Given that staff can use the City’s existing zoning and other by-laws to address problems
associated with STRs, and given that the revenues from licensing STRs will be far outweighed
by the associated costs of implementation, administration and enforcement, staff cannot
recommend the enactment of an STR licensing by-law. That being said, if Council wishes to
proceed with an STR licensing by-law, it can direct staff accordingly, and staff will prepare and
present a draft STR licensing by-law for Council’s consideration at the regularly scheduled
October Executive Committee and Council meetings.
Municipal Law Enforcement staff will monitor any and all problems associated with STRs on an
ongoing basis and, to the extent information is available, will monitor growth in the number of
STRs operating in the City. As the City grows, the licensing of STRs may become more
feasible in the future.
BYL 01-25 June 23, 2025
Page 9
Attachment:
1.Public Consultation Results
Prepared By: Approved/Endorsed By:
Jason Litoborski, CPSO Paul Bigioni
Division Head, Municipal Law Enforcement Director, Corporate Services & City Solicitor
Services
JL/ks
Recommended for the consideration
of Pickering City Council
Marisa Carpino, M.A.
Chief Administrative Officer
Original Signed By:Original Signed By:
Original Signed By:
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pickering.ca
Short-Term Rental By-law
Community Engagement & Consultation Results Report
Attachment 1 to Report BYL 01-25
Municipal Law Enforcement Services
Community Consultation Summary Report: Draft Short-Term Rental By-law
Chestnut Hill Developments Recreation Complex
Tuesday April 2, 2025
9:30 am to 12:00 pm
Visitor Summary
Visitors to consultation table. 7
Visitors with knowledge of the draft Short-term By-law and engaged with
Staff. 3
Visitors engaged by taking information only. 3
Engagement Tools Summary
• Copies of the draft Short-Term Rental By-law;
• Information package with comments and questions to the draft
Short-term Rental By-law; and
• Public Information Meeting Sign-In sheet in accordance with
the Municipal Freedom of Information Act and Protection of
Privacy Act.
Comments and Feedback
1. Why is the City of Pickering allowing short-term rentals in the community? Why is
this even being considered?
2. Suggestion from resident: If members of council are going to allow short-term
rentals to operate in the community there should be measures of restriction in
place i.e. by only allowing one (1) short-term rental per 1000 people.
3. Comment on the draft by-law: the removal of “corporation” in the definition of
“person”.
4. Comment on the draft by-law: Under number 6 – “Schedules” the wording using
“Visitor” shall be defined in the definitions or changed using an appropriate term as
defined.
5. Comment on the draft by-law: As outlined in number 21 – the resident commented
that a one (1) year retention of the short-term rental guest record was too short.
Suggested a three (3) year retention period for records.
6. It would be beneficial to discuss the draft by-law at a Councillor Town Hall to allow
residents to learn and comment on the draft by-law.
7. Short-term rentals should not be regulated. Those who wish to rent out their home
should be allowed to do so without interference from the City
8. The Short-term By-law should be flipped to a by-law for long-term rentals.
9. Short-term rentals in the community will deplete long-term rental inventory and
impact rental housing affordability.
Municipal Law Enforcement Services
Community Consultation Summary Report: Draft Short-Term Rental By-law
Civic Centre Lobby
Wednesday April 3, 2025
5:30 pm to 7:30 pm
Visitor Summary
Visitors to Community Open House. 2
Visitors with knowledge of the draft Short-term By-law and engaged with
Staff. 2
Visitors engaged by taking information only. 0
Engagement Tools Summary
• Copies of the draft Short-Term Rental By-law;
• Information package with comments and questions to the draft
Short-term Rental By-law; and
• Public Information Meeting Sign-In sheet in accordance with
the Municipal Freedom of Information Act and Protection of
Privacy Act.
Comments and Feedback
1. Are current STR’s ”grandfathered” from the consolidated zoning by-law and the
proposed STR by-law
2. Resident feels this is a cash grab
3. Residents do not want to pay higher property tax, nor report income if they choose
to rent out their home for a few weeks a year.
4. Parking issues already exist. There are concerns that STR’s will create more
problems, especially in the Seaton area.
5. Where will garbage and waste be stored if there is a limited amount of space. Will
this lead to more illegal dumping in our City if renters are required to remove and
dispose of their garbage.
City Development
Community Consultation Summary Report: Consolidated Zoning By-law including Short-
Term Rentals
Webex Virtual Open House Meeting
Thursday September 21, 2023
7:00 pm to 8:00 pm EST.
Meeting Summary
Visitors to the Meeting. 5
Visitors with knowledge of the draft Short-term By-law and engaged with
Staff. 1
Community Consultation Webex meeting online views post September 21st. 69
Engagement Tools Summary
• Draft Consolidated Zoning By-law and site plan images;
• Digital Agenda package with comments and questions; and
• Public Information Meeting facilitated in accordance with the
Municipal Freedom of Information Act and Protection of
Privacy Act.
Comments and Feedback
1. Are there any questions in regard to shipping containers, nightclubs, or additional
dwelling units?
Responses: None
2. Staff shared three images; an image of the city centre area as a potential zone for
allowing or permitting short-term rentals, a row of stacked townhouses on an
arterial road, and highly residential area including single family homes as short-
term rental dwelling options.
Responses: One
• Participant:
Short-term rentals are not only used by tourists but also are used by
individuals that need accommodation while visiting family or friends,
where the individual that they’re visiting may not be able to put people
up, so short-term rentals address would address this matter.
3. Does anyone have any thoughts on what may be a priority, from your perspective,
is it; climate change, housing affordability, or even neighbourhood character?
Responses: Two
• Participant:
My question relates to short-term rentals; can you provide further details
on how you plan to regulate short-term rentals and ensure the proper
use of these properties? (*Sent question through Webex chat.)
Staff:
We are looking at the number of days. The provisions that we are
looking to come up with are based on the best practices across Ontario.
We are looking at the number of days, ensuring that the owner is on site
or living on the property, this is their home. Also indicating in which
residential area short-term rentals may be permitted. Right now,
because we have not heard anything further from residence or any of
the public. We are keeping them as short-term rentals permitted in all
residential zones. Hopefully, there can be some more direction coming
from the surveys, and I would encourage everyone who is either
watching on YouTube or here on the screen with us to fill out the
survey.
• Staff:
The adequate regulation of short-term rentals requires a suite of tools
from the Municipality. But the Participants comment was to ensure the
proper use of these properties. So, the zoning by-law and the zoning
provisions will not regulate the safe and proper operation of a short-
term rental, it’s really through a licensing by-law that that the operation
of a short-term rental could be adequately regulated. So, this evening
we’re looking at zoning requirements with respect to short-term rental,
so that could: in what zones are short-term rentals a permitted use, will
there be any parking minimum parking requirements for short-term
rentals. We would have a definition of short-term rental in the zoning by-
law, but I don’t think the by zoning law could effectively address the
number of days that that a short-term rental could operate. That would
be through using other tools the municipality has such as licensing etc.
My understanding is that the City is going to be looking at the other
tools sometime later this year or in 2024 and present the whole suite of
tools to address short-term rentals. This evening we’re really just
looking at zoning, so definition for short-term rentals, which may include
a reference to owner occupied, what zones short-term rentals should be
permitted in, and any parking requirements or other sort of zoning
requirements.
•Participant:
What if the rental property is always vacant but continues to be used for
events? (Asked through Chat)
Staff:
I would like to reiterate that zoning does not apply to people, and one, it
is applying to the exterior of the building and two it does not regulate the
activities inside. There are corporate by-laws that would speak to noise
and property standards.
City Development
Community Consultation Summary Report: Consolidated Zoning By-law including
Short-Term Rentals
In-person Open House
Thursday September 21, 2023
7:00 pm to 8:00 pm.
Meeting Summary
Visitors to the Open House. 8
Visitors with knowledge of the draft Short-term By-law and engaged with
Staff. 0
Engagement Tools Summary
• Draft Consolidated Zoning By-law, Short-term Rental Video and
interactive zoning maps;
• Digital Agenda package with comments and questions; and
• Public Information Meeting facilitated in accordance with the
Municipal Freedom of Information Act and Protection of
Privacy Act.
Comments and Feedback
1. Staff Introduction:
A zoning by law acts as an implementation tool of an Official plan which serves as
a vision of how a city will move forward in future land use. Zoning by-laws put the
official plan into perspective and contain specific requirements that are legally
enforceable. These are known as general provisions, which can be applied across
the City. Those are general provisions that can be applied to specific zones. What
they regulate are how land is used, where buildings and structures are located on
private lots, the types of buildings that are permitted and how they may be used,
sizes and dimensions, parking requirements, building heights, and density.
*Interactive zoning map displayed.
I would like to distinguish Zoning by-laws from cooperate by-laws, we do not zone
for people, for example, we cannot regulate who rents a room or who rents a
short-term rental, but we can define the number of rooms and the ratio of rooms to
people. In general, there are principles of safety and infrastructure management
that are also built into the creation of provisions that we tend to use as a standard.
* Short Term Rental Video shown to guests.
2. Staff lead discussion:
A s hort term rental is a source of revenue for homeowners, and an option
for travelers to have a more diverse range of options when staying in the
GTA. The tension comes from the need for long-term rental and
maintenance issues that have arisen from whole home rentals. In response
the City is looking at a regulatory approach that includes new provisions for
the second draft of the comprehensive zoning by-law plus an investigation
of permit systems within 2024. We are two departments that have
collaborated and are working in step with each other. As the experience of
other municipalities has shown there is a cost to implementing a permit
system and their resources.
For context, what it is that we can do within the zoning by-law? The zoning
by-law permits certain land uses and we can add a definition for what is a
short term rental, we can talk about whether it is owner-occupied, and we
can look at the different zones, and by zones. I am not necessarily referring
to geography but building typology. Currently, we have the potential of
having short-term rentals in all residential areas, including mixed-use and
single-family homes or single-dwelling homes and everything in between.
What are the pros and cons of having short-term rentals within the four location
examples provided?
Responses: None
3.
Staff:
We are intending for the second draft of the zoning by-law to include the definition
of a short-term rental and to list short-term rentals as a permitted use in certain
zone categories. We are hoping to hear from the public about their comments and
their opinion as to where they believe short-term rentals should be permitted in the
City. That will assist us in preparing the provisions.
Responses: None
Staff:
Maybe I can reemphasize, regulation of short-term rentals across the province
with municipalities has tended to be a two-pronged approach, one being that
provisions in the zoning by-law complement and are in collaboration with the
permit system. That is where the internal workings of a short-term rental would be
regulated, for example, maintenance of the property or the homeowner's
knowledge of what is happening on their property while they are renting it out. I
don’t know the full list of what a permit can or cannot cover, so be sure to follow up
and pay attention to any additional consultations to develop a permit system. It is
something that will be investigated by the City in 2024.
Responses: None
Project Report
03 July 2024 - 03 September 2024
Let's Talk Pickering
Short Term Rentals
Highlights
TOTAL VISITS
1.5 k
MAX VISITORS PER
DAY
263
NEW
REGISTRATI
ONS
2
ENGAGED
VISITORS
196
INFORMED
VISITORS
423
AWARE
VISITORS
1.3 k
Aware Participants 1,291
Aware Actions Performed Participants
Visited a Project or Tool Page 1,291
Informed Participants 423
Informed Actions Performed Participants
Viewed a video 0
Viewed a photo 0
Downloaded a document 0
Visited the Key Dates page 0
Visited an FAQ list Page 0
Visited Instagram Page 0
Visited Multiple Project Pages 217
Contributed to a tool (engaged)196
Engaged Participants 196
Engaged Actions Performed
Registered Unverified Anonymous
Contributed on Forums 0 0 0
Participated in Surveys 98 98 0
Contributed to Newsfeeds 0 0 0
Participated in Quick Polls 0 0 0
Posted on Guestbooks 0 0 0
Contributed to Stories 0 0 0
Asked Questions 0 0 0
Placed Pins on Places 0 0 0
Contributed to Ideas 0 0 0
Visitors Summary
Pageviews Visitors
12 Aug '24 26 Aug '24
500
1000
Tool Type
Engagement Tool Name Tool Status Visitors
Registered Unverified Anonymous
Contributors
Survey Tool Short Term Rentals Draft 433 98 98 0
Let's Talk Pickering : Summary Report for 03 July 2024 to 03 September 2024
ENGAGEMENT TOOLS SUMMARY
0
FORUM TOPICS
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Page 2 of 13
Visitors 433 Contributors 196 CONTRIBUTIONS 197
Let's Talk Pickering : Summary Report for 03 July 2024 to 03 September 2024
ENGAGEMENT TOOL: SURVEY TOOL
Shor t Term Rentals
Please identify your relationship with Pickering. Select all that all apply:
I live in Pickering I work in Pickering I own a business in Pickering I utilize short-term rentals in Pickering
I own/operate a short-term rental in Pickering Other (please specify)
Question options
50
100
150
200
250
192
38
17
5 6 6
Page 3 of 13
Mandatory Question (197 response(s))
Question type: Checkbox Question
Let's Talk Pickering : Summary Report for 03 July 2024 to 03 September 2024
Are you in favour of the City implementing Short Term Rental licensing and
regulations?
119 (59.5%)
119 (59.5%)
81 (40.5%)
81 (40.5%)
Yes No
Question options
Page 4 of 13
Mandatory Question (197 response(s))
Question type: Radio Button Question
Let's Talk Pickering : Summary Report for 03 July 2024 to 03 September 2024
Do you use short-term rentals in Pickering?
6 (3.0%)
6 (3.0%)
18 (9.0%)
18 (9.0%)
176 (88.0%)
176 (88.0%)
Yes, regularly Occassinally No
Question options
Page 5 of 13
Mandatory Question (197 response(s))
Question type: Radio Button Question
Let's Talk Pickering : Summary Report for 03 July 2024 to 03 September 2024
Do you currently operate a short-term rental in Pickering?
8 (4.0%)
8 (4.0%)
192 (96.0%)
192 (96.0%)
Yes No
Question options
Page 6 of 13
Mandatory Question (197 response(s))
Question type: Radio Button Question
Let's Talk Pickering : Summary Report for 03 July 2024 to 03 September 2024
Do you feel there should be a maximum number of days one renter can be in a short-
term rental? (Short-term rentals generally include stays of less than 28 days, but the
maximum length can vary depending on the municipality in which the rental is lo...
127 (63.5%)
127 (63.5%)
73 (36.5%)
73 (36.5%)
Yes No
Question options
Page 7 of 13
Mandatory Question (197 response(s))
Question type: Dropdown Question
Let's Talk Pickering : Summary Report for 03 July 2024 to 03 September 2024
The City has by-laws in place to set standards for property maintenance and usage,
and to encourage considerate and respectful relationships between people who live
and work in Pickering (available at pickering.ca/Bylaw).Do you feel that the by-law...
75 (37.5%)
75 (37.5%)
125 (62.5%)
125 (62.5%)
Yes No
Question options
Page 8 of 13
Mandatory Question (197 response(s))
Question type: Radio Button Question
Let's Talk Pickering : Summary Report for 03 July 2024 to 03 September 2024
Do you agree with a Municipal Accommodation Tax applying to short-term rentals?
Municipal Accommodation Tax (MAT) is a local tax levied by municipalities on short-
term rental accommodations such as hotels, motels, and Airbnb rentals. The purpose
of ...
113 (56.5%)
113 (56.5%)
62 (31.0%)
62 (31.0%)
25 (12.5%)
25 (12.5%)
Yes No Undecided
Question options
Page 9 of 13
Mandatory Question (197 response(s))
Question type: Dropdown Question
Let's Talk Pickering : Summary Report for 03 July 2024 to 03 September 2024
Would you support a regulation that requires the property used for a short-term rental
be the owner’s primary residence?
117 (58.5%)
117 (58.5%)
83 (41.5%)
83 (41.5%)
Yes No
Question options
Page 10 of 13
Mandatory Question (197 response(s))
Question type: Radio Button Question
Let's Talk Pickering : Summary Report for 03 July 2024 to 03 September 2024
Should there be a limit on the number of people permitted in a single rental unit?
172 (86.0%)
172 (86.0%)
28 (14.0%)
28 (14.0%)
Yes No
Question options
Page 11 of 13
Optional question (197 response(s), 0 skipped)
Question type: Dropdown Question
Let's Talk Pickering : Summary Report for 03 July 2024 to 03 September 2024
Should a short-term rental be limited to the main residential dwelling building, or be
permitted in outbuildings? Outbuildings may include a second building on a lot
already occupied by a main residence. This could include a backyard house,
garage,...
Limit short-term rental to main building.Allow for short-term rentals for both main building and outbuildings.
Other (please specify)
Question options
10
20
30
40
50
60
70
80
90
100
110
90
99
11
Page 12 of 13
Mandatory Question (197 response(s))
Question type: Checkbox Question
Let's Talk Pickering : Summary Report for 03 July 2024 to 03 September 2024
Should the owner of a short-term rental have to make their information (including a
contact for public complaints) available on the City of Pickering's website?
120 (60.0%)
120 (60.0%)
49 (24.5%)
49 (24.5%)
30 (15.0%)
30 (15.0%)1 (0.5%)
1 (0.5%)
Yes, similar to other businesses who post relevant details online.No, this information should not be publicly available.
Other - a database should be maintained by the City for private reference/issues management only.Other (please specify)
Question options
Page 13 of 13
Optional question (197 response(s), 0 skipped)
Question type: Radio Button Question
Survey Responses Graph
I live in
Pickering 192
I work in
Pickering 38
I own a
business in
Pickering
17
I utilize short-
term rentals in
Pickering
5
I own/operate a
short-term
rental in
6
Other (please
specify)6
Yes 119
No 81
*special characters like '&' will be removed from options
Please identify your relationship with
Pickering. Select all that all apply:
Are you in favour of the City implementing
Short Term Rental licensing and
regulations?
0 20 40 60 80 100 120 140 160 180 200
I live in Pickering
I work in Pickering
I own a business in Pickering
I utilize short-term rentals in Pickering
I own/operate a short-term rental in Pickering
Other (please specify)
192
38
17
5
6
6
Please identify y...
I live in Pickering
I work in Pickering
I own a business in Pickering
I utilize short-term rentals in Pickering
I own/operate a short-term rental in Pickering
Other (please specify)
0 20 40 60 80 100 120
Yes
No
119
81
Are you in favour...
Yes
No
Yes, regularly 6
Occassinally 18
No 176
Yes 8
No 192
Do you use short-term rentals in Pickering?
Do you currently operate a short-term rental
in Pickering?
0 20 40 60 80 100 120 140 160 180
Yes, regularly
Occassinally
No
6
18
176
Do you use short-...
Yes, regularly
Occassinally
No
0 20 40 60 80 100 120 140 160 180 200
Yes
No
8
192
Do you currently ...
Yes
No
Yes 127
No 73
Yes 75
No 125
Do you feel there should be a maximum
number of days one renter can be in a
short-term rental? (Short-term rentals
generally include stays of less than 28
days, but the maximum length can vary
depending on the municipality in which the
rental is located).
The City has by-laws in place to set
standards for property maintenance and
usage, and to encourage considerate and
respectful relationships between people
who live and work in Pickering (available at
pickering.ca/Bylaw).Do you feel that the by-
laws currently in place can effectively
address community concerns related to
short-term rentals, such as noise, parking,
and property cleanliness/maintenance?
0 20 40 60 80 100 120 140
Yes
No
127
73
Do you feel there...
Yes
No
0 20 40 60 80 100 120 140
Yes
No
75
125
The City has by-l...
Yes
No
Yes 113
No 62
Undecided 25
Yes 117
No 83
Would you support a regulation that
requires the property used for a short-term
rental be the owner’s primary residence?
Do you agree with a Municipal
Accommodation Tax applying to short-term
rentals?Municipal Accommodation Tax
(MAT) is a local tax levied by municipalities
on short-term rental accommodations such
as hotels, motels, and Airbnb rentals. The
purpose of the tax is to generate revenue
for the municipality to support local tourism
initiatives and promotion, increasing
overnight stays which in-turn, increases
local economic activity.
0 20 40 60 80 100 120
Yes
No
Undecided
113
62
25
Do you agree with...
Yes
No
Undecided
0 20 40 60 80 100 120
Yes
No
117
83
Would you support...
Yes
No
Yes 172
No 28
Limit short-term
rental to main
building.
90
Allow for short-
term rentals for
both main
99
Other (please
specify)11
Should there be a limit on the number of
people permitted in a single rental unit?
Should a short-term rental be limited to the
main residential dwelling building, or be
permitted in outbuildings? Outbuildings may
include a second building on a lot already
occupied by a main residence. This could
include a backyard house, garage, or barn
for example.
0 20 40 60 80 100 120 140 160 180
Yes
No
172
28
Should there be a...
Yes
No
0 10 20 30 40 50 60 70 80 90 100
Limit short-term rental to main building.
Allow for short-term rentals for both main building and outbuildings.
Other (please specify)
90
99
11
Should a short-te...
Limit short-term rental to main building.
Allow for short-term rentals for both main building and
outbuildings.
Other (please specify)
Yes, similar to
other
businesses who
120
No, this
information
should not be
49
Other - a
database
should be
30
Other (please
specify)1
Should the owner of a short-term rental
have to make their information (including a
contact for public complaints) available on
the City of Pickering's website?
0 20 40 60 80 100 120
Yes, similar to other businesses who post relevant details online.
No, this information should not be publicly available.
Other - a database should be maintained by the City for private
reference/issues management only.
Other (please specify)
120
49
30
1
Should the owner ...
Yes, similar to other businesses who post relevant details online.
No, this information should not be publicly available.
Other - a database should be maintained by the City for private
reference/issues management only.
Other (please specify)