HomeMy WebLinkAboutCS 31-23 Report to
Executive Committee
Report Number: CS 31-23
Date: November 6, 2023
From: Sarah Douglas-Murray
Director, Community Services
Subject: Community Safety and Well-Being Draft Plan
- File: A-1440-001
Recommendation:
1. That Report CS 31-23, regarding the City of Pickering Community Safety and Well-Being
Draft Plan, be received;
2. That Mayor Ashe be requested to include funding in the amount of $25,000 in the City’s
2024 Current Budget (Culture & Recreation Administration) to enable staff to undertake
Community Consultation on the City of Pickering Community Safety and Well-Being Draft
Plan in Q1 2024;
3. That staff return the final City of Pickering Community Safety and Well-Being Plan to
Council for endorsement no later than Q2 2024; and
4. That the appropriate officials of the City of Pickering be authorized to take the necessary
actions as indicated in this report.
Executive Summary: The Community Safety and Well-Being (CSWB) Plan is a legislated
requirement of all upper tier Ontario municipalities under the Safer Ontario Act, 2018. As per
the Safer Ontario Act, 2018, S.O. 2018, c. 3 – Bill 175, the CSWB Plan came into enactment in
the current Police Services Act, R.S.O. 1990, c. p15. The Region of Durham CSWB Plan was
approved by Regional Council in November 2021. In two tier municipalities, it is the
responsibility of the upper tier to develop and implement the Plan, through the creation of
measurable goals and objectives. Lower tier municipalities play an instrumental role in
facilitating those efforts.
On February 25, 2019, Community Services staff were directed by Council to begin work on
development of a Pickering specific CSWB Plan (Resolution #43/19). Pickering’s CSWB Draft
Plan (Attachment 1) is intended to provide a workplan to staff and communicate priorities to
the community from 2024-2029. The Community Safety and Well-Being Advisory Committee
(CSWBAC), internal departmental working group, stakeholders and community have
contributed to the development of the CSWB draft plan.
At this time, the CSWB Draft Plan is being shared with Council for your information. Subject to
funds being included in the 2024 Current Budget, staff will undertake a community consultation
program in Q1 2024 as outlined in Attachment 2. Community feedback, on the direction and
CS 31-23 November 6, 2023
Subject: Community Safety and Well-Being Draft Plan Page 2
actions outlined in the CSWB Draft Plan, will be considered by staff to validate and/or fine tune
the final plan before being submitted to Council in Q2 2024 for endorsement.
Financial Implications: Recommendation #2 will provide the appropriate level of funding in
the 2024 Current Budget to undertake the required tasks.
Discussion: At Council’s direction, Community Services Department staff began the work
of developing the City’s first ever CSWB Plan in 2019 (Resolution #43/19). Although the
pandemic slowed down the pace of development in 2020 & 2021 because opportunities for
engagement were limited, staff achieved many important milestones that laid the foundation for
the development of a comprehensive CSWB Plan informed by government and community
stakeholders. These milestones include the following:
A. In 2019, City staff conducted initial interviews with Members of Council and City staff
regarding community safety and well-being in Pickering which identified common
themes including homelessness, mental health issues, addiction and antisocial
behavior, emotional violence, various levels of mischief and crime, drugs and increased
trafficking, high traffic and careless driving, and social issues, including neighbour
disputes and bullying. Additional surveys with the community were required to better
understand the needs of the community.
B. In September 2020, Council received for information a staff update and a draft 2019-
2020 CSWB Work Plan (Report CS 28-20; Resolution #426/20).
C. In June 2021, staff provided Council with an update on Community Safety and Well-
Being (Report CS 25-21; Resolution #623/21)
D. A permanent fulltime position entitled Community Safety and Well-Being Advisor was
approved by Council in the 2021 Current Budget to support the development and
implementation of the CSWB plan. The position was filled in 2023.
E. In June 2021, Council endorsed the City of Pickering’s application to become a member
of the Canadian Municipal Network on Crime Prevention and received a staff update on
the CSWB Plan (Report CS 25-21; Resolution #623/21).
F. In November 2021, the Region of Durham Council endorsed the Durham Region CSWB
Plan.
G. In September 2022, staff provided Council with an update on Community Safety and
Well-Being (Report CS 19-22; Resolution #982/22).
H. On January 23, 2023, City Council passed Resolution #59/23 and directed staff to
review the creation of a CSWBAC made up of a cross section of community
representation including Neighbourhood Watch and Road Watch groups to advise on
local community needs and suggested best practices; and that the group be responsible
CS 31-23 November 6, 2023
Subject: Community Safety and Well-Being Draft Plan Page 3
for the creation of a Homelessness Task Force that will work in co-ordination with
Durham Region to look at how best to address the needs of the homeless population to
include services for mental health, substance abuse and the creation of
transitional/supportive housing in Pickering.
I. On March 27, 2023, Council passed Resolutions #127/23, #128/23 to establish the
Community Safety and Well-bring Advisory Committee (CSWBAC) and approve the
Terms of Reference for the committee.
J. On May 23, 2023, Council received Corr. 22-23 from Danielle Manton, City Clerk, City
of Cambridge, dated May 10, 2023, regarding Highway Traffic Act Amendments.
Correspondence was referred to the CSWBAC for review and Council directed that the
CSWBAC report back to Council in Q4 of 2023 as per Resolution #195/23. This has
been added to the Community Safety and Well-Being Advisory Agenda for
consideration at the November 9, 2023 meeting.
K. On June 26, 2023, Council approved a motion that directed staff to integrate Intimate
Partner Violence into the City’s CSWB Plan, as per recommendation #10 of the
Renfrew County Inquest, (Resolution #235/23). This is reflected in the CSWB Draft Plan
under Priority 2.6 in the Action Plan.
The cornerstone of the CSWB plan has been the robust community consultation program
implemented in July and August 2023 to help identify recommendations and priority areas. The
City launched a community survey on community safety and well-being which yielded 332
respondents.
Pickering Residents ranked the following priorities by importance:
1. To live in a clean, safe, attractive and welcoming community with safe trails, walkways,
public art, well-lit spaces and spaces that promote healthy lifestyles.
2. To have access to recreation, fitness and leisure programs, community gardens, and
programs that support physical and mental well-being.
3. To reduce local crime and victimization.
4. To improve living standards by attracting new jobs and businesses to Pickering;
providing education on financial literacy, attracting more physicians to Pickering, rental
and affordable housing strategies.
5. To know how to find resources for things like mental health, safety, victimization, crime
prevention, physical wellbeing, and substance use.
6. To feel a sense of belonging to my community by participating in neighbourhood
initiatives, volunteering, or programs.
7. To provide services and resources to those experiencing homelessness, substance
use, or food insecurity.
8. To increase road safety for pedestrians, cyclists, motorists, and vehicle passengers.
9. To develop programs, committees, taskforces and trainings to combat local racism,
homophobia and xenophobia.
CS 31-23 November 6, 2023
Subject: Community Safety and Well-Being Draft Plan Page 4
The City of Pickering CSWB Draft Plan has been developed with input from the internal
working committee, stakeholder groups, community residents, council interviews and input
from the CSWBAC.
At this time, staff plan to undertake another round of community surveys, open houses and
stakeholder sessions in order to share the CSWB Draft Plan and receive input. Feedback
collected through this exercise will be instrumental in finalizing the plan for council’s
consideration and endorsement in Q2, 2024.
Once finalized, the CSWB Plan will be published for the public, submitted to the Region of
Durham and will be implemented by staff. As community safety and well-being is an integral
part of the Pickering Community, staff will continue to work with the Durham Region and the
formal framework, as well as finding new ways for the City of Pickering to align plans, through
sharing and strategizing for the overall benefit for the City of Pickering community and the
Durham Region.
Attachments:
1.Community Safety and Well-Being Draft Plan
2.Community Consultation Plan
Prepared By: Approved/Endorsed By:
Original Signed By Original Signed By
Laura Gibbs Sarah Douglas-Murray
Division Head, Culture & Community Programming Director, Community Services
Original Signed By
Elaine Knox
Community Safety & Well-Being Advisor
CS 31-23 November 6, 2023
Subject: Community Safety and Well-Being Draft Plan Page 5
Recommended for the consideration
of Pickering City Council
Original Signed By
Marisa Carpino, M.A.
Chief Administrative Officer
1
Pickering Community Safety
and Well-Being Plan
2024-2029
Draft
November 6, 2023
Elaine Knox
Community Safety & Well-Being Advisor
City of Pickering
Attachment #1 to Report CD 31-23
2
Contents
1. Land Acknowledgment
2. Introduction
3. Durham Region’s Community Safety and Well-Being Plan
4. Pickering Profile
5. Community Consultation
6. Pickering’s Community Safety and Well-Being Team and Leadership
7. Pickering’s Community Safety and Well-Being Plan Priorities
8. Action Plan
9. Reporting on achievements of our plan to Durham Region
10. Appendix A: Definitions
11. Appendix B: Community Safety and Well-Being Planning Framework
12. Appendix C: Community Safety and Well-Being Survey Results
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Land Acknowledgment
Acknowledging that the City of Pickering resides on land within the Treaty and traditional
territory of the Mississaugas of Scugog Island First Nation and Williams Treaties signatories of
the Mississauga and Chippewa Nations. Pickering is also home to many Indigenous persons
and communities who represent other diverse, distinct, and autonomous Indigenous nations.
This acknowledgement reminds us of our responsibilities to our relationships with the First
Peoples of Canada, and to the ancestral lands on which we learn, share, work, and live.
Introduction
Pickering’s Community Safety and Well-Being (CSWB) Plan will be a guide to growing the
community in a manner that supports individual safety and builds on the sense of community
found throughout Pickering. The plan addresses needs and gaps, identified by municipal staff,
stakeholders, and residents, that currently exist and is adaptable to address new concerns as
they arise.
Why develop a Community Safety and Well-Being Plan?
An approved Community Safety and Well-Being Plan is a legislated requirement for all upper
tier Ontario municipalities under the Safer Ontario Act, 2018. As per the Safer Ontario Act,
2018, S.O. 2018, c. 3 – Bill 175, the Community Safety and Well-Being Plan (CSWB Plan)
came into enactment in the current Police Services Act, R.S.O. 1990, c. p15. Following an
extension due to COVID-19, all municipalities (except lower tier) were to create, and by
resolution, adopt a CSWB Plan by July 1, 2021. The Region of Durham CSWB Plan was
approved by Regional Council in November 2021. As a lower-tier municipality, the City of
Pickering met the legislated mandate as a participant in the Region of Durham’s plan. In two
tier municipalities, it is the responsibility of the upper tier to develop and implement the Plan,
through the creation of measurable goals and objectives. Lower tier municipalities play an
instrumental role to facilitate those efforts.
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On February 25, 2019, Community Services staff were directed by Council to begin work on
development of a City of Pickering CSWB Plan, as per Resolution #43/19. The City’s plan will
identify strategies to support and help implement the Region’s CSWB and other locally
identified issues.
Durham Region’s Community Safety and Well-Being Plan
Durham Region’s CSWB Plan serves as an umbrella document creating the opportunity for
plans and strategies at the regional, municipal and community levels to align. The regional
plan creates a formal framework to convene system and sector leaders to share, plan, and
strategize together. This includes the involvement of persons with lived experience and the
not-for-profit community, which is vital to community safety and well-being.
Examples of Risk Factors in Durham Region:
• 15% of Durham Region students seriously considered attempting suicide, representing
approximately 4,000 students (2017)
• 7,506 low-income applicants were on the Durham Access to Social Housing wait list in
2019
• 31% of violent crimes were domestic-related (2020)
• 54% of mental health related calls to Police resulted in apprehension (2020)
• 666 visits to the emergency room for opioid poisonings in 2020, which is triple from 231
in 2015
• 76% of adults 18+ are worried about their own or household members’ mental health in
2020
• 47% of adults who rated sense of belonging as somewhat weak or very weak (2020)
• 22% of households reported any level of food insecurity (2020)
• 8.2 years is the average wait time on the DASH (Durham Access to Social Housing)
wait list for non-senior singles without priority status. (Durham Region, 2021)
The Durham Region CSWB Plan has identified 7 priority risk factors that serve as the
focus of the plan:
1. Mental Health
75% of Durham Region adults are worried about their own or a household members’
mental health and the percentage of people who rate their mental health as fair or poor
has been increasing. The percentage of adults 18+ in Durham Region who reported
their mental health as excellent or very good decreased from 71% in 2013 to 62% in
2019.
2. Substance Use (e.g., cannabis, opioids, alcohol)
Emergency department visits for opioid poisonings tripled from 2015 to 2020 and opioid
deaths more than tripled in the same period. Geography plays a key role in access to
services for substance use specific programs and access to rehabilitation programs is
not meeting the current demands of the community. It was also noted that people can
struggle with concurrent disorders, both substance use and mental health concerns
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occurring at the same time, and therefore, the importance of understanding the
interrelatedness of these priorities was identified. For these reasons, it is important for
services to be geographically distributed based on population and community needs.
3. Homelessness & Basic Needs (e.g., no stable housing, inability to meet basic needs,
food insecurity)
Themes regarding the demand for housing outweighing the local supply, how lack of
housing impacts service delivery for individuals requiring multiple services, and
interconnectedness of homelessness and other community resources were emphasised
throughout engagement sessions. Participants also shared valuable insights on the
effects of the pandemic on homelessness and poverty, specifically food insecurity and
the impact on mental health.
4. Criminal Involvement (e.g., gangs, use of guns, other illegal activities)
Criminal involvement as a priority risk factor includes gangs, use of guns and other
illegal activities. Durham Regional Police took a record 114 illegal guns off the streets in
2020, a 50% increase in three years.
5. Victimization (e.g., control and use of threats or violence to exploit another for financial
gain, abuse or neglect from a family member or intimate partner). Victimization as a
priority risk factor includes, sexual and/or physical assault, domestic violence, human
trafficking, and robbery. In 2020, the percentage of violent crime that was domestic-
related was at its highest since 2017, and 2020 represented the highest year.
6. Social Isolation (e.g., living alone without support or too far away from services)
Social isolation as a priority risk factor includes, hoarding, loneliness, elder abuse,
sense of belonging, and live-in support gaps. In late 2020, only 53% of adults 18+ rated
their sense of belonging to the local community as strong or very strong in an online
survey compared with over 80% in 2018 and 2019 telephone surveys. Throughout the
engagement sessions conducted by the Region, there was consensus that rates of
social isolation have increased since the pandemic across all demographics and age
groups. Participants also emphasized that the pandemic has elevated the collective
understanding of social isolation and how it relates to the other areas of priority. It was
further stated that social isolation is about people who are disconnected from their
support network, which impacts their sense of well-being.
7. Experiences of Racism (e.g., identify barriers of anti-racist practice)
The Regional consultation process amplified the community’s commitment to deliberate
and intentional work designed to address racism, specifically anti-Black and anti-
Indigenous racism. This work will focus on identifying barriers and other anti-racist
practices. (Durham Region, 2021)
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City of Pickering and the Regional Plan: Where do we fit?
The City of Pickering is a lower tier municipality. Each level of government is responsible for
providing specific services and can raise money through taxes and/or fees for services. The
responsibilities of Municipal governments are set out in the Municipal Act, 2001.
The City of Pickering is currently responsible for providing the following services within our
local boundaries:
• City Development – Building services and planning and design
• Maintenance of the local roads and sidewalks, including snow removal
• Library services
• Fire services
• Animal services and municipal law enforcement
• Parks
• Recreation
• Arts and Culture
• Economic Development
• Property Tax collection
• Stormwater management
The City of Pickering is one of eight, lower-tier municipalities in Durham Region. A regional
government is a federation of the local, lower tier municipalities within its boundaries. Regions
are referred to as "upper tier" municipalities and provide services such as: arterial roads;
transit; policing; sewer and water systems; waste disposal; region-wide land use planning and
development; as well as health and social services.
Durham Region is responsible for the following services:
• Health services
• Planning and Economic Development
• Housing services
• Children’s services including seven licenced early years centres
• Family services including providing professional and accessible counselling,
psychotherapy, education, and other support services for people living and working in
Durham region experiencing mental health issues
• Income and employment support
• Long term care and services for seniors
• Transit
• Police services
• Regional road maintenance
• Public works including water and waste management
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City of Pickering and the Regional Plan - first steps towards
positive collaborations
The City of Pickering played a key role as a primary partner in the development of the 2021
Durham Region CSWB Plan. We continue to support the regional plan in the following ways:
1. Since the creation of the Durham Region CSWB Plan, the City of Pickering has
reported on City of Pickering CSWB initiatives and provided data and annual reports to
the Region.
2. The City of Pickering participates in region-led working groups, steering committees,
and regional trainings to create and continue to refine the Regional Plan. This includes
the Municipal Working Group, the Durham Region CSWB Steering Committee.
3. In 2023, the City of Pickering formed the City of Pickering CSWB Internal Work Team.
This is comprised of staff from several City departments including, Community
Services, Corporate Services, Engineering Services, Fire Services, Operations, and
Pickering Public Library.
4. In 2023, the City of Pickering formed the Community Safety & Well-Being Advisory
Committee. This is comprised of Pickering residents, community stakeholders and a
member of Council.
5. City staff continue to attend sessions and development opportunities through the
Canadian Municipal Network on Crime Prevention.
6. In 2023, the City of Pickering hired a CSWB Advisor. This position leads the
implementation of Pickering’s CSWB Plan. This position leads the Internal Working
Team, Advisory Committee, and sits on the CSWB Area Municipal Working Group.
Existing City of Pickering Strategies and Corporate Plans
The following section provides a summary of Council Approved Plans that align with this
CSWB Plan.
Recreation and Parks Master Plan (2017)
• The City of Pickering Recreation and Parks Master Plan highlights the importance of a
strong recreation and parks system, essential to the wellness of each resident living in
the community. Parks and programs provide residents with physical, health,
psychological, economic, and environmental benefits. Participation in recreation and
use of parks enhance opportunities for a healthy lifestyle, as well as facilitating greater
cognitive development, self-esteem, social interaction, economic spending,
conservation of natural lands, and community vibrancy. The vision outlined in the plan is
that– we are active, cohesive, sustainable, and enjoy pride in Pickering through our
participation in recreation, parks, and special events. The document contains 77
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recommended actions. Many of the recommendations align with the CSWB Plan,
focusing on greater participation, access and inclusion, physical activity, and community
capacity. The Recreation and Parks Master Plan is being updated and will be presented
to Council in Q2 of 2024.
Pickering Age Friendly Community Plan (2019)
• Pickering’s Age Friendly Plan establishes a framework to help older adults maintain
their independence and age in place, within their homes and communities for as long as
possible. In making improvements to enhance the lives of our older adults, benefits are
shared by residents of all ages. The 8 dimensions of an Age Friendly Community
include Transportation, Housing, Social Participation, Respect and Inclusion, Civic
Participation and Employment, Communication and Information, Community Support
and Health Services, and Outdoor Spaces and Buildings. The Plan includes 76
recommended actions that directly relate to the priorities of Pickering’s CSWB Plan.
City of Pickering Five Year Accessibility Plan (2021 – 2025)
• Under the Accessibility for Ontarians with Disabilities Act (AODA), the City of Pickering
is required to develop multi-year accessibility plans. The Accessibility Plan highlights
barriers to accessibility more broadly, and with reference to best practices and
emergent opportunities, with intent to seek innovative, inclusive solutions. The
Accessibility Plan’s areas of priority include City Center accessibility, accessibility
partnerships and collaboration, service and support animals, website accessibility,
mental and physical wellness, particularly through recreation and sports, parks,
playgrounds, pedestrian and cyclist corridors, sidewalks, and trails. This plan advocates
on accessible and affordable housing options, accessible transportation, invisible
disabilities, community employment opportunities for people with disabilities, and
signage and navigation. Many of these priorities align with the CSWB Plan.
Pickering Cultural Strategic Plan (2014)
• The Cultural Strategic Plan highlights the responsibility for Pickering to establish a
vision for the place of arts, culture, and heritage with strategic directions for policy,
investment, and City programs. Cultural planning is intended to help the City retain its
unique heritage and culture while keeping pace with the demands of the 21st century
and globalization. With 6 Strategic Directions, this Plan focuses on instilling diversity,
equity, and inclusion in our daily practices. This is essential work to support the CSWB
Plan. The 6 Strategic Directions include:
o Broaden and Deepen City Leadership and Investment;
o Build a Strong and Collaborative Cultural Sector;
o Strengthen Culture-led Economic Development;
o Conserve and Promote History and Heritage;
o Celebrate and Support Diversity and Inclusion; and
o Cultivate Opportunities for the Creation, Education, and Enjoyment of the Arts.
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The Pickering Housing Strategy and Action Plan (2021-2031)
• The Housing Strategy and Action Plan establishes the City’s role and priorities with
facilitating opportunities for developing housing, affordable housing, and age-friendly
housing in Pickering over the period of 2021-2031. The plan assists in guiding
residential growth within the City, aids in the education and creation of general public
awareness of what the City is doing on this issue and provides a mechanism to monitor
progress as the City works to implement the action items identified in the Housing
Action Plan.
Integrated Transportation Master Plan (2021)
• The Integrated Transportation Master Plan (ITMP) is a strategic planning document
designed to define the policies, programs and infrastructure improvements required to
address existing and future transportation needs. The ITMP is a critical document in
determining the Municipality's objectives of promoting mobility for all modes of
transportation improving existing and future transportation infrastructure and supporting
a vibrant downtown through a multi-modal network. This plan intersects with the CSWB
Plan, as it is designed to help Pickering’s transportation system meet the needs of
pedestrians, cyclists, transit riders, motorists, and goods movement traffic.
Upcoming Plans & Strategies, to be presented to Council
The following section provides a list of plans that are expected to be presented to Council in
late 2023 and 2024 that align with this CSWB Plan.
• Corporate Strategic Plan (2023)
• Equity, Diversity, & Inclusion Strategy (2023)
• Community Climate Adaptation Plan (2024)
• Fire Master Plan (2024)
• Library Strategic Plan (2024)
• Recreation & Parks Master Plan and Arena Strategy (2024)
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Pickering Profile
Many data points and statistics can be used to examine Community Safety & Well-Being in a
community. While not exhaustive, the following information begins to tell the story about
CSWB in Pickering. According to the Durham Regional Police Service Crime Map, there were
452 cases of crime in 2020, 559 cases of crime in 2021, 738 cases of crime in 2022.
Of the 1,749 cases of crime from January 2020 to December 2022 the following distribution
occurred:
631 assaults
431 auto theft
331 break and enter
157 sexual violations
122 theft
74 robbery
3 homicide
(Durham Regional Police Service, 2023)
36.10%
24.60%
18.90%
9.00%
7%
4.20%
0.20%
0.00%5.00%10.00%15.00%20.00%25.00%30.00%35.00%40.00%
Assault
Auto Theft
Break & Enter
Sexual Violations
Theft
Robbery
Homicide
Crime by Percentage Jan 2020 - Dec 2022
Based on 2016 census data, Pickering has a lower-than-average rate of seniors living in
isolation.
16.9% of seniors live alone in Pickering (2016), whereas Durham Region has an average of
20.4%, and Ontario has an average of 23.5%. Many seniors living alone are located in
Pickering city centre (Durham Region, 2023).
Based on 2016 census data, Pickering overall has a lower-than-average number of residents
(25.3%) against the Ontario average of 27.7% who spend more than 30% of their income on
shelter. Pickering reported the highest number of residents spending more than 30% of their
income on shelter costs in Pickering City Centre, with 35.8% of residents in this category
(2016). This was the highest in Durham Region (Durham Region, 2023).
In 2021, with data from the Local Health Integration Network (LHIN), Pickering still reports a
high number, with Pickering City Centre at 36.31%, of residents spending more than 30% of
their income on shelter. The Frenchman’s Bay neighbourhood was reported at 25.55% (2021).
This compares with Downtown Oshawa at the highest in Durham region with 48.59% of the
residents spending more than 30% of income on shelter (Central East Local Health Integration
Network, 2021).
16.9%
20.4%
23.5%
0.0%5.0%10.0%15.0%20.0%25.0%
Pickering
Durham Region
Ontario
Seniors Living Alone, 2016
36.31%
25.55%
48.59%
0.00%10.00%20.00%30.00%40.00%50.00%60.00%
Pickering City Centre
Frenchman's Bay
Downtown Oshawa
Residents spending 30%+ Income on Housing
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Based on data from 2014 to 2018 and based on the number of emergency department visits
for those aged 10 to 24, per 10,000, showed that Pickering had the second lowest per-capita
rate in Durham Region at 21.8 per 10,000.
Oshawa had the highest rate at 47.8 per 10,000. The Durham Region average was 33.3 and
Ontario is 33.9 per 10,000. Pickering did not have any priority neighbourhoods for this health
measure from 2014 to 2018 (Canadian Institute for Health Information, 2023).
According to the LHIN), Pickering City Centre had 0.55 per 1,000 visits to the emergency
department due to Opioid abuse. The Frenchman’s Bay neighborhood has 0.59 per 1,000;
Pickering North and Dunbarton census areas had not enough to report (nil) (Central East Local
Health Integration Network, 2021).
21.8
47.8
33.3
33.9
0.0 10.0 20.0 30.0 40.0 50.0 60.0
Pickering
Oshawa
Durham Region
Ontario
Emergency Visits (aged 10-24, per 10,000)
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Community Consultation
As per Resolution#59/23, the City of Pickering has formed a CSWB Advisory Committee. The
CSWB Advisory Committee (CSWBAC) will identify and coordinate opportunities for
stakeholder and community engagement and provide community input on matters relating to
the City of Pickering CSWB Plan. The CSWBAC will also assist City staff with the
development, consultation, and implementation of the City of Pickering CSWB Plan.
In 2021, the City of Pickering the Pickering Anti-Black Racism Taskforce, conducted a survey
to understand perceptions of racism and individual experiences of racism to inform an Action
Plan for the City. The survey resulted in 225 responses.
• 64% of respondents expressed a lack of diversity in advocacy and leadership
• 62% expressed Pickering has inadequate culturally relevant programming
• 23% felt there was an assumption of criminality while in public
• 41% said there were experiences of racism in obtaining/retaining housing
The outcome of the survey requested that the City diversify and promote inclusive leadership,
address systemic bias, and encourage community dialogue on Anti-Black Racism.
In 2023, the City of Pickering sought community feedback on diversity, equity, and inclusion to
help shape an Equity, Diversity, and Inclusion Strategy. Once finalized, it will work in tandem
with the CSWB Plan.
In 2023, the City of Pickering sought community feedback to better understand community
health, safety, and well-being priorities to shape the development of this plan.
Phase 1: Community Consultation Survey
For the month of July and early August, community engagement and outreach were conducted
on 14 different dates including through Recreation & Community Centres, Pickering Public
Library, Community Listening Session, Canada Day, DARS Gifts from the Heart engagement
sessions, Summer Reading Club Launch Party, Youth Drop In, Pickering Town Centre,
Pickering Farmer’s Market, and through digital outreach and survey link sharing.
The survey resulted in 332 respondents. Below are key themes that emerged:
• The most important priority for respondents was creating safe and welcoming
neighborhoods.
• Between 95-99% of respondents felt the following initiatives were very important for
community safety and well-being:
• Feeling safe walking home in your community.
• Having safe park trails that are clean, tidy, and well-cared for to promote healthy
living.
• Between 90-95% of respondents felt the following initiatives were very important for
community safety and well-being:
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• Local access to health services.
• Access to nutritious foods.
• Safe playgrounds.
• Feeling safe driving in the community.
Appendix C provides a more detailed summary of survey results.
Phase 2: Focused Community Consultation
Phase 2 of the Community Consultation will allow residents the opportunity to review this draft
plan and provide additional feedback in advance of the plan being finalized. In Q4 of 2023,
consultation of Advisory Committees & Task Force Engagement Sessions will commence. In
Q1 of 2024, further community engagement will be provided via Open Houses, Stakeholder
Engagement Sessions and Staff Information Sessions.
Pickering’s Community Safety and Well-
Being Team and Leadership:
The Community Safety and Well-Being Advisory Committee (CSWBAC) formed in June of
2023. The City Council passed Resolution #127/23, #128/23 to establish the Community
Safety and Well-Being Advisory Committee and approved the Terms of Reference for the
committee.
Terms of Reference:
The Community Safety and Well-Being Advisory Committee (CSWBAC) will identify and
coordinate opportunities for stakeholder and community engagement and provide community
input on matters relating to the City of Pickering CSWB Plan. The CSWBAC will also assist
City staff with the development, consultation, and implementation of the City of Pickering
CSWB Plan. The Committee will develop Terms of Reference for a Homelessness Task Force
that will work in co-ordination with Durham Region to look at how best to address the needs of
the homeless population to include services for mental health, substance abuse and the
creation of transitional/supportive housing in Pickering.
Responsibilities
Pickering City Council
• One City Councillor will sit on the CSWB Advisory Committee;
• Approve annual funding in support of CSWB actions in the Capital and Current budget;
and
• Act as an advocate for CSWB in the City of Pickering.
15
CSWB Advisory Committee
• Discuss and advise on initiatives that will help achieve the objectives of Pickering’s
CSWB Plan;
• Track concerns from the community, and offer solutions where needed;
• Report on achievements and recommended solutions in an annual report to Council;
• Review and discuss CSWB initiatives; and
• Provide consultation on initiatives led by the City of Pickering Internal Working Group.
CSWB Internal Working Group
• Lead staff teams that implement current and future projects that support CSWB;
• Participate in annual planning, review and reporting on initiatives to support Durham
Region CSWB Plan;
• Advise on Terms of Reference and Pickering-specific CSWB goals; and
• Consult with the CSWB Advisory Committee on new initiatives.
CSWB Advisor
• Ensure implementation of initiatives and measures of success;
• Report on desired outcomes vs. actual outcomes;
• Facilitate conversations with CSWB Internal Working Group;
• Participate in CSWB Advisory Committee; and
• Represent Pickering in Durham Region CSWB Team.
Pickering’s Community Safety and Well-
Being Priorities:
In the development of this plan, seven areas have been identified as priorities. Each area
outlines numerous examples of current programs and initiatives that the City of Pickering
currently provides. The Action Plan, in the subsequent section, outlines future projects or
initiatives to be undertaken for each of these priority areas.
Priority 1:
Community Vitality; create a sense of belonging with residents through targeted initiatives
like volunteer programs, programs targeting social isolation, and programs and events that
support socialization and community pride. Examples of existing City of Pickering programs
that contribute to community vitality include:
• Seniors Centre without Walls program, community centres designated as Seniors Active
Living Centres, Seniors Social events.
• Large scale free events (Canada Day, Art Fest, Cultural Fusion, Winter Nights)
• Community Grant and Environmental Schools Grant programs
16
• Pickering’s Volunteer Program (Advisory Committees, PAC4Teens, Teen Advisory
Group, Children’s Program Assistant)
• Free programs like Pickering Library’s English Conversation Circle, Book Clubs, Free
Teen programs like volleyball and basketball
• Free environmental events (Take Pride in Pickering tree planting, Bird Watching for
Beginners, Bring Back the Salmon)
• Books+ Express Program (At Home Library Services)
Priority 2:
Learning, education, and creative communities; create opportunities for residents to learn
about community safety and well-being and contribute to solutions in creative ways. Examples
of existing City of Pickering programs that contribute to learning, education and creative
communities include:
• Seniors Spotlight Series
• Pickering Anti-Black Racism Taskforce Youth Academic Engagement Strategy
• Fire services public education campaigns (Emergency Preparedness Week, Fire
Prevention Week, Carbon Monoxide Awareness Week, 12 Days of Holiday Safety
• City of Pickering's Earth Month workshops, webinars, and events
• Connect volunteers with community opportunities
• Free Library Access (Maker Space, software, knitting, poetry, well-being)
Priority 3:
Create safe and welcoming neighbourhoods; by creating safe, clean, attractive, and
welcoming spaces. Park design, neighbourhood beautification, safe trails that promote healthy
living, public art, spaces that promote healthy lifestyles (outdoor gym or hiking trails), lighting
and cameras, and road safety. Examples of existing City of Pickering programs that contribute
to safe and welcoming neighbourhoods include:
• Interpretive signs throughout various parks about for example, forest bathing, pollinator-
friendly plants, trees, natural spaces, etc.
• Pickering’s rainbow pedestrian crosswalk at North Esplanade, celebrating LGBTQ2S
inclusion
• Community Garden Policy (Urban Agriculture)
• Community beautification programs e.g., Park Stewardship Program, 20 Minute
Makeover, Litter & Plastics Challenge
• Creation of 14 pollinator-friendly gardens and participation in Mayors' Monarch Pledge
• Accessible Playgrounds
• Provision of security cameras in facilities, parks, and pathways
• Neighborhood Watch (current re-structure pending DRPS guidance)
• Snow clearing
• Road signage and trail lighting
• Streetlighting and Automated Speed Enforcement (ASE) cameras
17
Priority 4:
Physical Health and Mental Wellness; through community spaces like community centres,
community gardens, and programs that support physical and mental health. Examples of
existing City of Pickering programs that contribute to physical health and mental wellness
include:
• Ongoing recreation programs that promote positive physical health (Dance, Art, Music,
Pickleball)
• Chestnut Hills Developments Recreation Complex Health and Fitness facilities and
memberships
• Outdoor gym circuit at St. Mary's Park
• Fire Services safety outreach and programming
• Providing access to fresh local food and supporting small businesses at Pickering City
Centre Farmers' Market
• Municipal Law Enforcement Officer (MLEO)’s visibility in the community (parks,
commercial properties, waterfront)
Priority 5:
Improve living standards in Pickering; including attracting businesses to bring new jobs to
Pickering, making programs and services accessible to all residents regardless of income
through low cost, subsidized or free programs and services, supporting food security through
targeted programs. Examples of existing City of Pickering programs that contribute to
improved living standards include;
• Actions to support urban agriculture e.g., Valley Plentiful Community Garden 55+ Plot to
Plate community garden program at George Ashe Integrated Sustainable Design
Standards
• Sustainable Pickering programs and initiatives
• Affordable Access Policy
• Job Attraction Program
• Library programs and services
Priority 6:
Support basic needs; including access to nutritious food, shelter and personal care/hygiene
products and services through programs and services. Examples of existing City of Pickering
programs that contribute to supporting basic needs include:
• Shower access at Pickering community centres, in partnership with Dar’s Gift from the
Heart
• Overnight Warming & Cooling Centres in Pickering community centres
• Wellness Checks for housing insecure residents
• DARS (Dedicated Advocacy Resource Support) weekly program at the Central library.
18
• Free Youth Prom Boutique to provide donated formal wear to Pickering youth for events
such as graduation, prom, job interview, family event, etc.
Priority 7:
Promote Inclusion, Diversity and Equity with safe community spaces, programs, events,
and community expression. Examples of existing City of Pickering programs that contribute to
inclusion, diversity and equity include:
• City Hall Flag Raisings in support and celebration of our diverse community
• Pickering’s Indigenous Relationship Building Action Plan
• Pickering’s Anti-Black Racism Taskforce
• Library’s Anti-Black Racism Working Group & Anti-Black Racism Youth Subcommittee
• Creation of a City of Pickering Equity, Diversity, and Inclusion Plan
19
Action Plan for Pickering
The following action plan has been developed with input from the CSWB Advisory Committee,
Internal Working Team, and Community Consultations. Once presented to Council, this Draft
Plan will be available for further community input prior to finalization in early 2024. Initiatives
have been developed for the next 60 months. Annual reporting will ensure transparency and
accountability to residents. Funding for the initiatives, outlined below, will be included in the
2024 to 2029 Current and Capital Budgets for Council Consideration and approvals.
Legend:
Initiatives can be started immediately with demonstrated results within 18 months.
Initiatives can be started within 18 months, with demonstrated results within 18 to
36 months. Additional resources are required to undertake this initiative.
Initiatives are dependant on securing additional resources, which includes staff
and budget. Demonstrated results are expected within 12 to 24 months after
starting this initiative.
This initiative can be undertaken with existing resources.
This initiative requires some additional resources including additional staff or
budget. Demonstrated results can be achieved for less than $5,000 in staffing or
budget annually, or less than $25,000 in one-time project funding.
This initiative requires additional resources including additional staff or budget to
start. Demonstrated results require more than $10,000 in staffing or budget
annually, or more than $25,000 in annual project funding.
20
1. Community Vitality
Objective: Create a sense of belonging with residents through targeted initiatives like
volunteer programs, programs targeting social isolation, or programs and events that support
socialization and community pride.
Action Link to Regional Plan Time Cost
1.1 Increase access and opportunities to
participate in the City of Pickering
Volunteer Program
Social Isolation
Mental Health
1.2 Expand services and programs that
provide recreation, culture, and library
services to isolated residents
Social Isolation
Mental Health
1.3 Undertake community consultation
and data collection to understand
where social isolation is highest to
underserved and how to better serve
isolated residents.
Social Isolation
Mental Health
1.4 Expand Culture, Recreation,
Sustainability and Library services,
programs, and events to underserved
communities, specifically rural and
newly developed neighbourhoods
including Seaton.
Social Isolation
Mental Health
1.5 Undertake community consultation
and data collection to better
understand the challenges facing
Pickering’s youth as it relates to sense
of belonging and social isolation.
Social Isolation
Mental Health
1.6 Support DRPS with ongoing
Neighborhood Watch initiatives.
Criminal Involvement
Victimization
2. Learning, Education and Creative Communities
Objective: create opportunities for residents to learn about community safety and well-being
and contribute to solutions in creative ways.
Action Link to Regional Plan Time Cost
2.1 Partner with Regional Providers to
provide community safety, health and
well-being training to the community that
aligns with Durham Region’s 7 Priority
areas. Examples include information
sessions about 211, Durham’s shelter
program, and the Food Bank.
Mental Health
Substance Use
Homelessness & Basic
Needs
Criminal Involvement
Victimization
Social Isolation
Experiences of Racism
21
Action Link to Regional Plan Time Cost
2.2 Provide community safety, health and
well-being training to the community that
supports active, vibrant, and liveable
communities. Examples include water
safety, nutrition, active living, financial
literacy, and climate emergency
preparedness.
Mental Health
Substance Use
Homelessness & Basic
Needs
Criminal Involvement
Victimization
Social Isolation
Experiences of Racism
2.3 Train City of Pickering and Library staff in
community safety, health, and well-being
initiatives to equip staff to refer
community members to appropriate
regional services and provide enhanced
level of service to Pickering residents.
Mental Health
Substance Use
Homelessness & Basic
Needs
Criminal Involvement
Victimization
Social Isolation
Experiences of Racism
2.4 Partner with Regional Providers to
include community health, safety and
well-being services in City of Pickering
facilities and programs. Examples
include exploring
arrangements/agreements that would
establish regular drop-in hours for
Durham Community Health Centre,
Social Services at Pickering community
centres.
Mental Health
Substance Use
Homelessness & Basic
Needs
Criminal Involvement
Victimization
Social Isolation
Experiences of Racism
2.5 Establish a youth-specific strategy to
create opportunities for Pickering youth to
learn about community safety and well-
being and create opportunities for youth
to contribute to solutions to improve
community safety and well-being.
Mental Health
Substance Use
Criminal involvement
Victimization
Social Isolation
Experiences of Racism
2.6 As per Pickering Council Resolution
#235/23, provide community and City
staff training on Intimate Partner Violence
and information to help provide support
and resources to victims of intimate
partner violence.
Criminal Involvement
Victimization
2.7 Provide fire safety programs and public
education campaigns for resident
learning opportunities (Adopt a School,
Learn Not to Burn, The Arson Prevention
Program for Children, Get Real Pickering,
Older and Wiser, After the Heat)
Mental Health
22
3. Create safe and welcoming neighbourhoods
Objective: by creating safe, clean, attractive, and welcoming spaces. Park design,
neighbourhood beautification, safe trails that promote healthy living, public art, spaces that
promote healthy lifestyles (outdoor gym or hiking trails), lighting and cameras, and enhanced
road safety using elements such as streetlighting and cameras.
Action Link to Regional Plan Time Cost
3.1 Provide opportunities for residents to
participate in community cleanup, litter
challenges, Garden of Distinction programs
and Park Stewardship programs
Social Isolation
Mental Health
3.2 Expand Pickering’s security camera
program in parks, community centres and
public spaces to prevent criminal activity
and reduce victimization.
Criminal Involvement
Victimization
3.3 Create new and existing public spaces that
encourage residents and visitors to gather
and socialize, while enhancing community
safety, health, and well-being. Examples
include installation of more benches, shade
structures and lighting along outdoor trails.
Social Isolation
Mental Health
3.4 Enhance public spaces to highlight and
improve community safety and well-being
through public art, interactive displays and
community-led art. Examples include
Pickering’s Reflection Garden at Esplanade
Park that supports mental health and well-
being and the rainbow crosswalk that
celebrates inclusion.
Social Isolation
Mental Health
Experiences of Racism
3.5 Improve road safety with enhanced
pedestrian crosswalks with additional
signage, painted crosswalk murals,
connected and safe bike lanes.
Criminal Involvement
Victimization
3.6 Improve road safety, in collaboration with
our Integrated Transportation Master Plan.
Some examples include Automated Speed
Enforcement traffic camera program,
implementing additional Radar Speed
Board signage, converting existing
streetlighting infrastructure from HPS to
LED, introducing Traffic Calming measures,
participating (with Ajax) in the Road Watch
program, facilitating residents with the Slow
Down Sign Campaign, and adding cycling
facilities.
Criminal Involvement
Victimization
23
Action Link to Regional Plan Time Cost
3.7 Participation in Durham Vision Zero and
Road Safety Action Plan initiative.
Criminal Involvement
Victimization 3.8 Consult with youth to improve Youth-
dedicated spaces in City of Pickering
community centres and public spaces.
Update the Youth Space at George Ashe
Community Centre to better serve youth.
Social Isolation
Mental Health
3.9 Develop community safety signage and
lighting integration in new City
developments (roads, parks, trails),
underground cabling in new spaces.
Mental Health
Victimization
4. Physical Health and Mental Wellness
Objective: through community spaces like community centres, community gardens, libraries,
and programs that support physical and mental health
Action Link to Regional Plan Time Cost
4.1 Provide health and wellness training
and support to City of Pickering staff
through the Wellness Committee
Mental Health
4.2 Assess Pickering’s resident’s ability to
access City of Pickering culture,
recreation services, programs and
events and create opportunities to
improve access through subsidy
programs, pricing, grants, free
programming, and increased offerings
of high-demand programs.
Social Isolation
Mental Health
4.3 Develop and expand programs that
promote food security for Pickering
residents including community gardens,
webinars/events about learning to grow
food and programs that promote
healthy eating and cooking.
Basic Needs
Social Isolation
4.5 Complete the City of Pickering
Recreation and Parks Master Plan
update to enhance quality of life
through a strengthened parks and
recreation system. This includes
community consultation that will inform
the development of new community
facilities and maintenance and use of
existing facilities.
Social Isolation
Mental Health
24
Action Link to Regional Plan Time Cost
4.6 Complete the City of Pickering Arena
Strategy to inform the development of
new arenas in Pickering and
maintenance and use of existing ice
pads.
Social Isolation
Mental Health
4.7 As per Council Resolution #34/22,
undertake the expansion of community
gardens, with emphasis on nutritious
eating and food security.
Homelessness & Basic
Needs
Mental Health
4.8 Develop and partner with community
stakeholders to support community
listening sessions and workshops for
traumatic community events. (DRPS,
Durham Community Health Centre,
Sports Associations, School Boards)
Mental Health
Victimization
Criminal Involvement
4.9 Implementation of new nuisance by-law
to allow Municipal Law Enforcement
Officers to address various
circumstances (intoxication, fighting,
property damage, aggression)
Mental Health
Victimization
Criminalization
5. Improve Living Standards
Objective: attracting businesses to bring new jobs to Pickering, making programs and
services accessible to all residents regardless of income through low cost, subsidized or free
programs and services, supporting food security through targeted programs
Action Regional Plan Link Time Cost
5.1 Increase promotion and outreach
efforts for the snow clearing program
for seniors and people living with a
disability
Social Isolation
Victimization
5.2 Implement the City of Pickering
Housing Strategy to support a supply of
suitable (as it relates to the size of the
household), adequate (as it relates to
physical condition), and affordable (as it
relates to household income) housing
for all ages and abilities within its
jurisdiction. This also ensures that the
City meets the housing needs to
support a diverse workforce. Continue
to implement the action items listed in
the City of Pickering Housing Plan 2021
– 2031
Experiences of Racism
25
Action Link to Regional Plan Time Cost
5.3 Enhance accessibility throughout the
City of Pickering though actions listed
in the Accessibility Plan (2021 – 2025).
Examples include fulfilling requests for
accessible pedestrian signals and
installing them with all new traffic
signals and replacements of existing
traffic crossing signals; installing tactile
walking surface indicators at all
corners; and, incorporating accessibility
into new builds and significant
renovations for facilities, parks,
playgrounds, and trails.
Social Isolation
Victimization
5.4 Investigate and assess participation in
the Durham Region Physician
Recruitment Initiative to attract more
physicians to practice in Pickering
Mental Health
Victimization
5.5 Facilitate Job Attraction program,
through Economic Development, to
promote employment in Pickering.
Homeless and Basic
Needs
Mental Health
5.6 Enhance employment workshops (Job
Fairs, Interview Skills, Public Speaking,
Professional Software), facilitated
through the library.
Homelessness and Basic
Needs
Mental Health
5.7 Participate and provide support during
creation and implementation of Durham
Regional Police Encampment Strategy
Homelessness and Basic
Needs
6. Support Basic Needs
Objective: including access to nutritious food, shelter and personal care/hygiene products and
services through programs and services.
Action Regional Plan Link Time Cost
6.1 Support basic needs with access to
showers and basic hygiene products in
City of Pickering community centres.
Homelessness and
Basic Needs
6.2 Participate in the Hope’s Cradle
program at Fire Hall No.2 providing
safe surrender site for infants, while
providing a listing of resources for those
surrendering infants.
Victimization
Criminal Involvement
26
Action Link to Regional Plan Time Cost
6.3 Develop City of Pickering procedures to
ensure equity and inclusion for
vulnerable populations. Examples
include wellness checks for those who
are unsheltered, shower access
procedures, and safe removal of
encampments.
Homelessness and
Basic Needs
6.4 Support basic needs with warming and
cooling shelters at City of Pickering
community centres and Libraries during
extreme hot and cold days.
Homelessness and
Basic Needs
6.5 Provide provisions for overnight
shelters for those who are unsheltered
at City of Pickering community centres.
Homelessness and
Basic Needs
6.6 In partnership with DARS, provide
lunch services at City of Pickering
facilities including City Hall and the
Pickering Public Library.
Homelessness and
Basic Needs
6.7 As per Council Resolution #218/23,
support urban agriculture initiatives to
reduce grocery cost and increase food
security (gardens, parks, balconies,
schools, educational webinars/events,
and toolkits)
Homelessness and
Basic Needs
Mental Health
Social Isolation
Physical Health and
Mental Wellness
7. Promote Inclusion, Diversity and Equity
Objective: with safe community spaces, programs, events, and community expression.
Action Regional Plan Link Time Cost
7.1 Undertake community consultation to
understand what initiatives the City can
undertake to improve inclusion, diversity
and equity. Create an equity, diversity,
and inclusion strategy.
Experiences of
Racism
7.2 Continue work with advisory committees
and taskforces that can help advise on
diversity, equity, and inclusion initiatives.
Examples include the Accessibility
Advisory Committee, Pickering Anti Black
Racism Taskforce and Indigenous
Relationship Building Circle.
Experiences of
Racism
7.3 Create opportunities for racialized
residents to contribute to human-centred
design in programming, services, and
training.
Experiences of
Racism
27
Reporting & Evaluation
• An Annual Report will be developed for presentation to the CSWB Advisory Committee at
their last scheduled meeting of the year. The report will then be presented to City of
Pickering Council and posted on the CSWB webpage. A copy will be shared with the
Region of Durham.
• The Community Safety & Well-Being Advisory Committee will present an Annual Work Plan
to City of Pickering Council. This Work Plan will outline the formal road map for that year. It
will clearly articulate the required steps, objectives, and measurable deliverables that can
be transformed into concrete actions.
• The Community Safety & Well-Being Advisor will ensure effective bi-lateral communication
between Internal Working Team, Advisory Committee, and Durham Region Municipal
Working Group.
Links:
Durham Region Community Safety and Well-Being Plan
City of Pickering Housing Strategy
Age Friendly Plan
Recreation and Parks Master Plan
Cultural Strategic Plan
Pickering Accessibility Plan
PABRT Annual Work Plan
Integrated Transportation Master Plan
Pickering Housing Strategy & Action Plan
References
Canadian Institute for Health Information. (2023). Emergency and ambulatory care. Retrieved from Canadian
Institute for Health Information: https://www.cihi.ca/en/topics/emergency-and-ambulatory-care
Central East Local Health Integration Network. (2021, June). Sub-region Profiles for Central East LHIN. Retrieved
from Central East LHIN: https://srp-main-centraleastlhin.opendata.arcgis.com/
Durham Region. (2021, November). Durham Region Community Safety and Well-Being Plan . Retrieved from
Durham Region: https://www.durham.ca/en/regional-government/resources/CSWB-Plan/Council-
Endorsed-CSWB-Plan---November-24-2021.pdf
Durham Region. (2023). Health Neighborhoods. Retrieved from Durham Region: Health and Wellness:
https://www.durham.ca/en/health-and-wellness/health-neighbourhoods.aspx
Durham Regional Police Service. (2023, July 9). Crime Map. Retrieved from Durham Regional Police Service :
https://app.powerbi.com/view?r=eyJrIjoiZjcyY2IwMDQtYjA5Ny00M2Y4LWI3M2MtZDg3MmIzMDU2ZGNjIi
widCI6IjBjMDAzOWI5LTQ2ZWEtNDNiOS04MDgwLTNjNTUwNTg1OWI2YSJ9
28
Appendix A: Definitions
Mental Health Refers to a state of mental well-being where individuals can cope with
stress, learn productively, and contribute to their community. Mental
health strategies, municipally, include program development through
recreation, volunteering to create a sense of belonging, providing
beautified spaces for inclusive rest and relaxation in the community.
Substance Use Refers to use of substances consumed, injected, smoked, or absorbed
in the body. These substances generally lead to dependence and
deterioration of the body. Substance use strategies, municipally, will
include education, training, awareness, and strength in community
partnerships.
Homelessness &
Basic Needs
Refers to the issues in lack of housing resources, lack of food security,
and/or struggles to have basic needs met. Municipal strategies include
employment programs, wellness checks, housing strategies, community
development in food gardening, and expansion of food security
programs.
Criminal
Involvement
Refers to individuals involved in committing crimes. Municipal strategies
include training and development, providing youth voices and
opportunities to contribute to community safety, road safety, safe
surrender sites, and enhancement of crosswalks supporting safe travel.
Victimization Refers to the act of being targeted for unjust treatment. Strategies to
reduce victimization, municipally, include enhancing accessibility efforts,
expanding traffic and parks camera programs, addressing Intimate
Partner Violence strategies, and developing community partnerships for
access and support to appropriate resources.
Social Isolation Refers to the state of feeling alone with lack of social contact or support.
Municipal strategies include better access to recreation and library
services, program affordability, creation of social spaces, and snow
clearing for vulnerable residents.
Experiences of
Racism
Refers to the process where systems and actions create inequities for
individuals based on race. Municipal responsibilities include identifying
barriers, creating municipal strategies to promote DEI (diversity, equity,
and inclusion), engaging the community to ensure human-centred
design.
Inclusion Refers to the practice or policy of enhancing equal access to
opportunities and resources, especially for those who may otherwise be
excluded or vulnerable.
29
Appendix B: Community Safety and Well-Being
Planning Framework
The Ontario government has provided an extensive Planning Framework here:
https://www.ontario.ca/document/community-safety-and-well-being-planning-framework-
booklet-3-shared-commitment-ontario/section-2-community-safety-and-well-being-planning.
The Framework highlights 4 areas for focus when planning Community Safety & Well-Being.
These will ensure local plans are as efficient and effective in making communities safer and
healthier:
1. Social development
2. Prevention
3. Risk intervention, and
4. Incident response
30
Appendix C : Community Safety & Well-
Being Survey Results
Respondents 332
% of Residents who live in Pickering 94%
The Community Safety & Well-Being Survey was created
for residents to rank and rate various priorities and action
items to be included in the above Draft Plan. This signifies
where more imminent action needs to be taken for our
community to feel supported and heard within the umbrella
of Community Safety & Well-Being.
When asked in the first section to rank priorities, residents
were asked to rank 1 through 9. 1 being the most
important priority to them, and 9 being the least. The
lower the average rank, the more important the community
felt this priority was.
Ranking of Priorities
Options Average Rank
To live in a clean, safe, attractive, and welcoming
community with safe trails, walkways, public art, well-lit
spaces, and spaces that promote healthy lifestyles (Create
safe and welcoming neighborhoods) 3.09
To have access to recreation, fitness and leisure
programs, community gardens, and programs that support
physical and mental wellbeing (Physical Health and Mental
Wellness) 4.3
To reduce local crime and victimization (Improve individual
safety and security) 4.47
To improve living standards by attracting new jobs and
businesses to Pickering; providing education on financial
literacy, attracting more physicians to Pickering, rental and
affordable housing strategies (Improve living standards) 4.86
To know how to find resources for things like mental
health, safety, victimization, crime prevention, physical
wellbeing, and substance use (Learning, education, and
creative communities) 5.06
To feel a sense of belonging to my community by
participating in neighborhood initiatives, volunteering, or
programs (Community Vitality) 5.49
31
To provide services and resources to those experiencing
homelessness, substance use, or food insecurity (Support
basic needs) 5.51
To increase road safety for pedestrians, cyclists, motorists,
and vehicle passengers 5.73
To develop programs, committees, taskforces, and
trainings to combat local racism, homophobia, and
xenophobia (Promote Inclusion, Diversity and Equity) 6.48
Priority 1: Community Vitality Initiatives
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
Have opportunities that connect me with others in my
neighborhood (Neighborhood Watch, Street Parties,
knowing my neighbors) 192 57.8%
Belong to a recreational, cultural, or social group or
association 179 53.9%
Have opportunities to volunteer in the community 171 51.5%
Have opportunities to celebrate holidays, events, or
special occasions with my neighbors 170 51.2%
Belong to a neighborhood group or association 154 46.4%
Priority 2: Learning, Education, and Creative Communities
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
Know about Crime Prevention initiatives 270 81.3%
Learn about mental health and how to support you or a
friend/family members’ mental health 228 68.7%
Know about the City of Pickering Housing Strategy 202 60.8%
Learn about local resources and programs to combat
social isolation 199 59.9%
Learn about local resources and strategies to support
those struggling with substance use 170 51.2%
Know about the Pickering Anti-Black Racism Task Force
initiatives 158 47.6%
32
Priority 3: Create Safe and Welcoming Neighborhoods
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
You feel safe walking home alone in your community 322 97.0%
The City has public spaces that are clean, tidy, and well
cared for 320 96.4%
The City monitors public spaces with cameras, or provides
security 283 85.2%
The City has public spaces that allow people to gather and
celebrate 276 83.1%
The City celebrates and displays diverse public art 187 56.3%
Priority 4: Physical Health and Mental Wellness
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
You have local access to health services 312 94.0%
You have access to nutritious food 306 92.2%
The City provides safe playgrounds and trails for families
to experience 302 91.0%
You have fair access to recreation facilities (both indoors
and out) 298 89.8%
You have fair access to recreation programs (swimming,
arts, sports, special interest, camps, etc.) 291 87.7%
Youth have designated safe spaces in recreation facilities 271 81.6%
The City provides programs that teach self-sufficiency
farming and sustainability 194 58.4%
Priority 5: Improve Living Standards
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
Snow clearing is prioritized for seniors and people living
with disabilities 296 89.2%
The City supports the efforts of organizations providing
food security programs 272 81.9%
WIFI is easily accessible in City spaces, and for borrow
(Wi-Fi Hot Spots) 255 76.8%
You can learn about financial literacy 176 53.0%
You have access to employment workshops and job fairs 175 52.7%
33
Priority 6: Support Basic Needs
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
Overnight shelters are available in Pickering during
extreme weather conditions 265 79.8%
Wellness checks are coordinated for those who are
unsheltered 254 76.5%
Access to showers is provided for those who are housing
insecure 245 73.8%
Priority 7: Promote Diversity, Equity, and Inclusion
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
People from all backgrounds are valued and respected in
Pickering 298 89.8%
You feel safe to voice your opinions, and feel heard, in City
spaces 277 83.4%
You feel represented in your community. 243 73.2%
Culturally relevant programming reflects the diversity of
our City 232 69.9%
The City has an Equity, Diversity, and Inclusion Plan 230 69.3%
Anti-Racism training and resources are mandated for City
staff 223 67.2%
Anti-Racism training and resources are offered to the
public 199 59.9%
An Anti-Racism & Anti-Oppression (ARAO) framework is
created by the City 195 58.7%
Priority 8: Improve Individual Safety and Security
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
You feel safe walking in your community 317 95.5%
You feel safe driving in your community 306 92.2%
You feel safe riding your bike in your community 288 86.7%
The City provides access to public training on health and
safety (CPR, Naloxone). 261 78.6%
The City's Customer Care staff can refer residents to
resources that align with the 7 pillars of community safety
and well-being 254 76.5%
The City provides workshops on Cyber safety and security 206 62.0%
34
What Community Safety & Well-Being initiatives do you want to learn more about?
Options # of Respondents
% of Total
Responses
Mental Health 226 68.1%
Criminal Involvement 191 57.5%
Homelessness & Basic Needs 162 48.8%
Social Isolation 137 41.3%
Experiences of Racism 110 33.1%
Victimization 107 32.2%
Substance Use 78 23.5%
How do you want the City to communicate this information with you?
Options # of Respondents
% of Total
Responses
Email / enews 242 72.9%
City website 182 54.8%
Social media 137 41.3%
Online (virtual) Neighborhood meetings / community
consultations 94 28.3%
In person Neighborhood meetings / community
consultations 93 28.0%
Printed materials in community centres 82 24.7%
I spend more than 50% of my income on Housing
Options # of Respondents
% of Total
Responses
FALSE 176 54.2%
TRUE 149 45.8%
I have children under 18 living at home
Options # of Respondents
% of Total
Responses
FALSE 216 65.1%
TRUE 116 34.9%
35
Age
Options # of Respondents
% of Total
Responses
30-49 118 35.5%
50-64 90 27.1%
65+ 88 26.5%
18-29 27 8.1%
Under 18 9 2.7%
Ethnic/Racial Background
Options # of Respondents
% of Total
Respondents
White (including, but not limited to British, Italian,
German, French Russian, South African, Argentinian,
and Brazilian) 154 46.4%
Asian - South / East Indian / Indo-Caribbean (including
but not limited to Indian, Pakistani, Sri Lankan, Tamil,
Guyanese, Trinidadian, and Kenyan) 62 18.7%
Mixed racial origin (i.e., with parents in multiple groups
identified above, regardless of place of birth) 21 6.3%
Black / African (including, but not limited to Afro-
Caribbean, South African, Nigerian, Ghanaian,
Jamaican, Guyanese, and Trinidadian) 18 5.4%
I prefer not to answer 14 4.2%
Middle Eastern, West Asian, or North African
(including, but not limited to Iranian, Armenian,
Afghan, Iraqi, Lebanese, and Moroccan) 13 3.9%
Asian - East (including, but not limited to Chinese,
Japanese, Korean, Taiwanese, and Mongolian) 11 3.3%
Asian - Southeast (including, but not limited to Filipino,
Vietnamese, Cambodian, Indonesian, and Malaysian) 11 3.3%
Pacific Islander (including, but not limited to Fijian,
Hawaiian, Maori, Polynesian, and Samoan) 11 3.3%
Prefer to describe; please indicate your racial identity
if you do not see yourself reflected above. 7 2.1%
Indigenous to Turtle Island (including, but not limited
to First Nation, Metis, and Inuit) 5 1.5%
Latino or Hispanic (including, but not limited to
Colombian, Ecuadorian, Peruvian, Mexican,
Salvadorian, including central and South American
Indigenous peoples) 5 1.5%
I don't know 2 0.6%
1
Consultation Plan
June 2023
Elaine Knox
Community Safety & Well-Being Advisor
City of Pickering
Table of Contents
Attachment #2 to Report CS 31-23
2
1. Introduction
2. Guiding Principles
3. Objectives
4. Target Audiences
5. Consultation Plan
6. Communications Overview
7. Appendix 1: Phase 1 Survey Consultation
8. Appendix 2: Phase 2 Community Consultation
9. Appendix 3: CSWB Survey Results
1. Introduction
This consultation plan will guide the creation and finalization of the Pickering
Community Safety and Well-Being (CSWB) Plan. The plan identifies each consultation
method and engagement activity proposed to be undertaken, its intended purpose,
target audience, proposed format, and suggested timing. The goal of the Consultation
Plan is to ensure that a well-rounded cross section of the community is engaged in the
planning process.
2. Guiding Principles
Inclusivity – This engagement strategy will seek perspectives from all manners of
stakeholder groups with an interest in the proposal in a way that is accessible and
meaningful, regardless of age, gender identity, ability, ethnicity, religion, socio-economic
status, language skills, or other identities.
Accountability + Clarity – This engagement strategy is committed to being clear and
timely in its communications with the public, partners, and City staff using plain
language, and in multiple communication formats (online, by phone, in person, and
through Internal Working Groups & Advisory Committees).
Transparency – Engagement processes should and will be transparent. Consultation
should be recorded and made available to the public in a timely manner, clearly
indicating how feedback affected the CSWB Plan.
Openness – This engagement strategy has been designed so that it can be flexible in
adjusting the style of engagement to meet the needs of the community. The strategy
incorporates various outreach and engagement methods to ensure honest participation
and collaboration from the community.
Educational – Planning processes should seek to improve the public understanding of
CSWB, as well as clear objectives to guide the work in establishing a Pickering-specific
CSWB Plan.
3
Evaluative – Throughout the public engagement process, we will evaluate the strategy
to ensure that public consultation continues to maintain the guiding principles listed
above.
3. Objectives
• Generate awareness about the plan to residents, stakeholders, and staff to
provide them with the opportunity to help shape the CSWB Plan.
• Solicit meaningful feedback in an inclusive and accountable manner on the
design and vision for the Municipal Plan in terms of engagement techniques,
action items, and service design & programming; and,
• Record participant feedback and make connections between feedback and Plan
creation.
4. Target Audiences
Local Interests
• Pickering Residents, inclusively
• Stakeholders
• Pickering CSWB Advisory Committee
o Elaine Knox, Community Safety and Well-Being Advisor
o Sharon Milton, Manager, Recreation Services
o Councillor S. Butt
o Lisa Appelbohm
o Craig Bamford
o Kelsey Hamilton
o Maria Kenworthy
o Jan Larendowicz
o Daniela Magagna
o Amjad Muhammad
o Pooja Patel
o Courtney Paxton
o Amber Rizvi
• City of Pickering Internal Working Group
o Elaine Knox, Community Safety and Well-being Advisor
o Laura Gibbs, Division Head, Culture & Community Programming
o Sharon Milton, Manager, Recreation Services
o Marilou Murray, Manager, Community Services Administration
o Jennifer Hayden, (Acting) Supervisor, Licensing and Enforcement
o Shauna Muir, Coordinator, Corporate Communications & Community
Engagement
o Joan DeGennaro, Customer Care Representative
o Jason Yoshida, Deputy Fire Chief
o Joel Sutherland, Manager of Client Experience
o Dave Whitehouse, Coordinator, Facilities Operations
4
o Chantal Whitaker, Manager, Sustainability & Strategic Environmental
Initiatives
o Jaclyn San Antonio, Senior Advisor, Diversity, Equity & Inclusion
o Michael Cain, Corporate Security Specialist
Agency / Government Interests
• Region of Durham
• Pickering Public Library
• Pickering City Council
• Centre for Immigration & Community Services (CICS)
• Welcome Centre
• PFLAG Durham
• Pickering Faith Centres
• Durham Region School Social Workers
• Community Care Durham
• DARS (Dedicated Advocacy Resource Support) Gifts from the Heart
• Community Living
• Christian Faith Outreach Centre (CFOC)
• Durham Mental Health Services
• Community Development Council Durham (CDCD)
• Victim Services of Durham Region
• Women’s Multicultural Resource & Counselling Centre of Durham
5. Consultation Plan
CONSULTATION PURPOSE METHODS TARGET AUDIENCE
PHASE 1: CREATING THE DRAFT PLAN
PRESENTATION:
COMMUNITY
SAFETY &
WELL-BEING
COMPLETED
JUNE 2023
To create the draft plan and
provide opportunity for feedback
and discussion.
PowerPoint
Presentation
CSWB Advisory
Committee
City of Pickering
Internal Working
Group
PUBLIC INPUT:
SURVEY
To gather input from the public on
the Draft Plan priorities.
Hard copy
and digital
Pickering Residents,
inclusively.
5
SURVEY: JULY 1
– AUGUST 10
Survey results are included in
Appendix 3.
The City will share results to
stakeholders and Pickering
residents.
survey
(Let’s Talk
Pickering)
Outreach
Locations &
Dates in
Appendix 1.
City of Pickering staff
Pickering CSWB
Advisory Committee
INTERNAL
VALIDATION OF
THE DRAFT
PLAN
Reviewed the draft plan with
Directors and Senior Staff
including:
- Jackie Flowers, CEO
Pickering Public Library
- Kyle Bentley, Director, City
Development & CBO
- Jennifer Hayden, (Acting)
Supervisor, Licensing and
Enforcement
- Jason Yoshida, Deputy Fire
Chief
- Fiaz Jadoon, Director,
Economic Development &
Strategic Projects
- Scott Booker, Manager,
Capital Projects &
Infrastructure
- Chantal Whitaker, Manager,
Sustainability & Strategic
Environmental Initiatives
- Sarah Dougals Murray,
Director, Community
Services
- Mark Guinto, Division Head,
Public Affairs & Corporate
Communications
Reviewed draft plan with internal
working group.
- List of members above.
Presentation
of survey
findings with
detailed
draft plan for
review
City of Pickering
Senior Staff
6
CONSULTATION PURPOSE METHODS TARGET AUDIENCE
PHASE 2: VALIDATING THE DRAFT PLAN
ADVISORY
COMMITTEE &
TASK FORCE
ENGAGEMENT
SEPT- NOV 2023
To gather input from
Advisory
Committees & Task
Forces on the Draft
Plan and to answer
questions related to
CSWB.
Questions,
concerns, and
general feedback
will be recorded from
these sessions.
Public Presentation on
Pickering’s Draft Plan
Question & Answer
session
Accessibility Advisory
Committee (AAC)
Cultural Advisory
Committee (CAC)
Pickering Anti-Black
Racism Taskforce
Indigenous Relationship
Building Circle
Waterfront Visionary
Advisory Committee
Teen Advisory Group
OPEN HOUSES
JAN 2024
To gather input from
the public and
stakeholders on the
Draft Plan and to
answer questions
related to CSWB.
Questions,
concerns, and
general feedback
will be recorded from
these sessions.
Public Forum with
materials on
Pickering’s Draft Plan
4 Open House dates:
Varied locations,
times, both in-person
and online.
Pickering Residents &
Stakeholders
CHDRC Open House
George Ashe Community
Centre Open House
Virtual Stakeholder
Session
STAFF
CONSULTATION
JAN - FEB 2024
To present the draft
plan to all City staff
and solicit input.
Virtual presentation,
Q&A
2 virtual sessions.
All City Staff
7
6. Communications Plan
To build community support for the Plan, an emphasis is placed on creating Plan
awareness and offering multiple opportunities to participate in the creation of the Final
Plan.
Co
n
s
u
l
t
a
t
i
o
n
g
o
a
l
Provide the public
with information to
assist them in
understanding the
Durham Region
objectives,
Pickering
objectives, and
consultation goals
and influence.
Obtain feedback
on analysis,
alternatives and/or
decisions
Work directly with
the Committees,
the public, and
stakeholders
throughout the
process to ensure
concerns and
aspirations are
understood and
considered
Partner with the
public in each
aspect of the
plan creation
and
implementation.
A. Inform
Public awareness
- Web content https://www.pickering.ca/en/city-hall/community-safety-and-well-
being-advisory-committee.aspx
- Advisory Committee Creation (June 2023)
- Internal Working Group Creation (June 2023)
- Let’s Talk Pickering site survey, created June 2023
https://letstalkpickering.ca/cswb
o Survey: July 1 – August 10
- Promotional materials about the survey (created June 2023)
o Branded keychain flashlight, whistle, compass
o QR Code survey business cards
o Indoor digital signs, Arena LED signs
o Facility posters, brochures
o ACTIVE Net email blasts, community partner link sharing
o Community Page Advertisements
- Media releases
o July 26, 2023: Survey Announcement, CSWB
- Social media
8
B. Consult
Draft Plan
- Internal Working Group (June 2023, August 2023, October 2023)
- Advisory Committee (August 2023, November 2023)
- City of Pickering Leadership Team Members (June, July & August 2023)
C. Involve
- Survey on Pickering Priorities to inform Draft Plan (July & August 2023)
- Advisory Committee & Task Force Engagement (September, October &
November2023)
- Open Houses (January 2024)
- Staff Consultations (January & February 2024)
D. Collaborate
City of Pickering Internal Working Group meetings
- June 2023: Introduction to Draft Plan
- August 2023: Draft Plan Edits & Revisions
- October 2023: Consultation Results to date & Final Draft Plan Edits
- February 2024: Final Plan Edits for Council
City of Pickering CSWB Advisory Committee meetings
- August 2023: Draft Plan Final Edits & Revisions
- November 2023: Consultation Results & Final Draft Plan Edits
- February 2024: Final Edits for Council
Community Outreach (outlined in consultation report above)
9
Appendix 1: Phase 1 Survey Consultation
CSWB Survey Consultation Plan Phase 1 - Summary
Item Tasks Staff Date(s) Status
Community
Listening Session
Connected with partners &
community.
EK 27-Jun Complete
Canada Day
Outreach
On site - 3.5 hours mobile EK 1-Jul Complete
Email Blast -
Community
Contacts & Partners
Email & share survey link EK 4-Jul Complete
DARS Outreach Speak to CSWB & survey EK 5-Jul Complete
PPL Summer
Reading Club
Launch Party
Shared in packages &
outreach table
EK &
SD (PPL)
8-Jul Complete
DARS Outreach Speak to CSWB & survey EK 12-Jul Complete
Pickering Public
Library Outreach
Central Branch EK 13-Jul Complete
Email Blast -
Pickering Residents
Sent emails to personal
contacts - Pickering
residents.
EK 14-Jul Complete
George Ashe
Community Centre
& Library
Engagement for Survey EK 17-Jul Complete
DARS Outreach Speak to CSWB & survey EK 19-Jul Complete
Youth Drop In - PPL Engagement for Survey EK 20-Jul Complete
Pickering Town
Centre Outreach
Engagement for Survey EK 22-Jul Complete
Pickering Farmer's
Market
On site - 2 hours EK 25-Jul Complete
OPG Virtual engagement EK 31-Jul Complete
10
Appendix 2: Phase 2 Community Consultation
CSWB Consultation Plan Phase 2 - Summary
Item Tasks Staff Date(s) Status
Seek Feedback Consult Internal Working Group on
Consultation Plan.
Consult Advisory Committee on
Consultation Plan.
Ask involvement and engagement
from Advisory Committee.
Connect with corresponding Ward
Representatives on Advisory
Committee to seek out desirable
times, dates, locations for
engagement.
Ask involvement from Council in
Community sessions.
EK 17-Aug Complete
Partnership
Engagement &
Planning
Contact Stakeholders to set up
Virtual Stakeholder Engagement
Session.
Book City Facilities for Open
Houses.
Contact 4 High schools.
Book Virtual Open House Session.
Connect with new Community
Engagement Coordinator (LA)
Connect with Marketing for
Engagement & Outreach Plan.
EK 1-Sep Complete
Construction of
Outreach
Materials
Prepare Presentation: Brief
overview of DR Plan, Complex
highlights/Action items of Pickering
Plan for community review and
input.
Prepare questions/conversation
starters.
Construct Visuals & Outreach
materials (swag, signage)
EK 15-Sep Complete
Marketing for
Community
Consultation
Connect with Marketing for Plan.
Presentation to be finalized.
Outreach materials and visuals
complete.
EK, CB 22-Sep In Progress
11
Item Tasks Staff Date(s) Status
Waterfront
Visionary
Advisory
Committee
Advisory Committee Engagement EK 18-Sept Complete
Accessibility
Advisory
Committee
Advisory Committee Engagement EK 20-Sept Complete
CAO
Management
Meeting
Staff Engagement EK 03-Oct Complete
Pickering Anti-
Black Racism
Taskforce
Task Force Engagement EK, LA 12-Oct Complete
Cultural Advisory
Committee
Advisory Committee Engagement EK 17-Oct Complete
Teen Advisory
Group
Advisory Committee Engagement EK, LA 13-Nov Booked
Town Hall Ward 1
WSCC
EK 16-Nov Booked
George Ashe
Community
Centre
Open House EK, LA 11-Jan Booked
Stakeholder
Session
Virtual Engagement EK, LA 19-Jan Booked – will send
invitations beginning
Jan
Chestnut Hill
Development
Recreation
Complex
Open House EK, LA 24-Jan Booked
Indigenous
Relationship
Building Circle
Stakeholder Engagement EK, LA TBD
12
Durham Region
Aboriginal
Advisory
Committee
To be booked EK Q1, 2024
Draft Plan Edits Based on community consultation,
edit Plan accordingly. Consult
Internal Working Group and
Advisory Committee during
November meetings.
EK Year End
13
Appendix 3: CSWB Survey Results
Survey Analysis: CSWB 2023
Respondents 332
% of Residents who live in Pickering 94%
Ranking of Priorities
Options Average Rank
To live in a clean, safe, attractive, and
welcoming community with safe trails,
walkways, public art, well-lit spaces and
spaces that promote healthy lifestyles
(Create safe and welcoming
neighborhoods) 3.09 To have access to recreation, fitness and
leisure programs, community gardens, and
programs that support physical and mental
wellbeing (Physical Health and Mental
Wellness) 4.3
To reduce local crime and victimization
(Improve individual safety and security) 4.47
To improve living standards by attracting
new jobs and businesses to Pickering;
providing education on financial literacy,
attracting more physicians to Pickering,
rental and affordable housing strategies
(Improve living standards) 4.86
To know how to find resources for things
like mental health, safety, victimization,
crime prevention, physical wellbeing, and
substance use (Learning, education, and
creative communities) 5.06
To feel a sense of belonging to my
community by participating in neighborhood
initiatives, volunteering, or programs
(Community Vitality) 5.49
To provide services and resources to those
experiencing homelessness, substance
use, or food insecurity (Support basic
needs) 5.51
14
To increase road safety for pedestrians,
cyclists, motorists, ad vehicle passengers 5.73
To develop programs, committees,
taskforces, and trainings to combat local
racism, homophobia and xenophobia
(Promote Inclusion, Diversity and Equity) 6.48
Priority 1: Community Vitality Initiatives
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
Have opportunities that connect me with
others in my neighborhood (Neighborhood
Watch, Street Parties, knowing my
neighbors) 192 57.8%
Belong to a recreational, cultural, or social
group or association 179 53.9%
Have opportunities to volunteer in the
community 171 51.5%
Have opportunities to celebrate holidays,
events, or special occasions with my
neighbors 170 51.2%
Belong to a neighborhood group or
association 154 46.4%
Priority 2: Learning, Education, and Creative Communities
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
Know about Crime Prevention initiatives 270 81.3%
Learn about mental health and how to
support you or a friend/family members’
mental health 228 68.7%
Know about the City of Pickering Housing
Strategy 202 60.8%
Learn about local resources and programs
to combat social isolation 199 59.9%
Learn about local resources and strategies
to support those struggling with substance
use 170 51.2%
15
Know about the Pickering Anti-Black
Racism Task Force initiatives 158 47.6%
Priority 3: Create Safe and Welcoming Neighborhoods
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
You feel safe walking home alone in your
community 322 97.0%
The City has public spaces that are clean,
tidy, and well cared for 320 96.4%
The City monitors public spaces with
cameras, or provides security 283 85.2%
The City has public spaces that allow
people to gather and celebrate 276 83.1%
The City celebrates and displays diverse
public art 187 56.3%
Priority 4: Physical Health and Mental Wellness
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
You have local access to health services 312 94.0%
You have access to nutritious food 306 92.2%
The City provides safe playgrounds and
trails for families to experience 302 91.0%
You have fair access to recreation facilities
(both indoors and out) 298 89.8%
You have fair access to recreation
programs (swimming, arts, sports, special
interest, camps, etc.) 291 87.7%
Youth have designated safe spaces in
recreation facilities 271 81.6%
The City provides programs that teach self-
sufficiency farming and sustainability 194 58.4%
Priority 5: Improve Living Standards
16
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
Snow clearing is prioritized for seniors and
people living with disabilities 296 89.2%
The City supports the efforts of
organizations providing food security
programs 272 81.9%
WIFI is easily accessible in City spaces,
and for borrow (Wi-Fi Hot Spots) 255 76.8%
You have the opportunity to learn about
financial literacy 176 53.0%
You have access to employment workshops
and job fairs 175 52.7%
Priority 6: Support Basic Needs
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
Overnight shelters are available in Pickering
during extreme weather conditions 265 79.8%
Wellness checks are coordinated for those
who are unsheltered 254 76.5%
Access to showers is provided for those
who are housing insecure 245 73.8%
Priority 7: Promote Diversity, Equity, and Inclusion
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
People from all backgrounds are valued
and respected in Pickering 298 89.8%
You feel safe to voice your opinions, and
feel heard, in City spaces 277 83.4%
You feel represented in your community. 243 73.2%
Culturally relevant programming reflects the
diversity of our City 232 69.9%
The City has an Equity, Diversity, and
Inclusion Plan 230 69.3%
17
Anti-Racism training and resources are
mandated for City staff 223 67.2%
Anti-Racism training and resources are
offered to the public 199 59.9%
An Anti-Racism & Anti-Oppression (ARAO)
framework is created by the City 195 58.7%
Priority 8: Improve Individual Safety and Security
Options
# of Respondents,
Very Important &
Important
% of Total
Responses
You feel safe walking in your community 317 95.5%
You feel safe driving in your community 306 92.2%
You feel safe riding your bike in your
community 288 86.7%
The City provides access to public training
on health and safety (CPR, Naloxone). 261 78.6%
The City's Customer Care staff can refer
residents to resources that align with the 7
pillars of community safety and well-being 254 76.5%
The City provides workshops on Cyber
safety and security 206 62.0%