HomeMy WebLinkAboutCS 08-20Cf� ei?
DICKERING
Report to Council
Report Number: CS 08-20
Date: January 27, 2020
From: Marisa Carpino
Director, Community Services & Deputy CAO
Subject: EnAbling Change Program
- City of Pickering Accessibility Advisory Committee, Service & Support Animal
Task Group Initiative
- File: A-1440
Recommendation:
1. That Council endorse the City of Pickering's proposal to the EnAbling Change Program (as
outlined in the Ontario Transfer Payment Agreement) for the City of Pickering Accessibility
Advisory Committee Service & Support Animal Task Group initiative by way of a Council
resolution;
2. That Council authorize staff to submit the Ontario Transfer Payment Agreement, set out in
Attachment 1 to this report, to the Ministry for Seniors and Accessibility, subject to minor
revisions as may be required by the Director, Community Services & Deputy CAO, and the
Director, Corporate Services & City Solicitor, for their consideration and approval;
3. That a copy of this report be forwarded to Peter Bethlenfalvy, MPP, Pickering -Uxbridge; and,
4. That the appropriate officials of the City of Pickering be authorized to take necessary actions
as indicated in this report.
Executive Summary: Pursuant to the Notice of Motion approved by Pickering Council on
May 14, 2018 (as per Attachment 2), the City of Pickering Accessibility Advisory Committee
(PAAC) have established a Service & Support Animal Task Group (SSATG) initiative which aims
to conduct research and develop clarifying resources, information and tools to the business
community with respect to service and support animal legislation, regulations, policies and best
practices.
With that in mind, the Ministry for Seniors and Accessibility (MSAA) invited the City of Pickering's
Accessibility Coordinator and City of Pickering Accessibility Advisory Committee to submit a
proposal to the EnAbling Change Program on the subject of Service & Support Animals. In this
way, the SSATG initiative will align with mutual interests and priorities of the Ontario Ministry for
Seniors and Accessibility. Such "unsolicited proposals" are used from time to time by the Ontario
Government to inspire/engage experts to design and conduct focused research studies.
The Ministry for Seniors and Accessibility has requested that Pickering's project proposal be
documented as an Ontario Transfer Payment Agreement, as per Attachment 1. The purpose of
this report is to seek Council's endorsement of the City's proposal to the EnAbling Change
CS 08-20 January 27, 2020
Subject: Ontario EnAbling Change Program Page 2
Program and the execution and submission of the corresponding Ontario Transfer Payment
Agreement.
Financial Implications: The Ministry for Seniors and Accessibility will provide up to $50,000 (or
75 percent of total project costs) in cash, to be matched by the lead partner's (the City of
Pickering) in-kind contributions of time and talent, largely by non -staff volunteers. The City's
involvement will be in-kind only, and there will be no out-of-pocket costs for the City (i.e. the City
will host meetings, facilitate workshops, etc.).
Discussion: In response to the approved Notice of Motion dated May 14, 2018, the PAAC,
in partnership with the City's Accessibility Coordinator, established a work team called the
Pickering Accessibility Advisory Committee/Service and Support Animal Task Group
(PAAC/SSATG). It is comprised of stakeholders in the following areas:
• people who are directly served by a service animal (i.e., a guide dog, and a pending
member with "invisible needs" also served by a trained, qualified service dog);
• a Durham Region organizational lead in providing qualified therapy dog services;
• municipal (Pickering) employees in Accessibility, animal -related services, law enforcement,
and public -facing services (Pickering Library, Animal Services, Law Enforcement, etc.);
• municipal leadership (City Council Members);
• a person with long-standing experience in high-end dog/user training,
evaluations/certification, and safety (also a Pickering Municipal employee, in Law
Enforcement); and,
• persons with professional accessibility services and leadership experience, also
representing the Pickering Accessibility Advisory Committee (PAAC).
The purpose of the PAAC/SSATG working group is to conduct research and develop clarifying
resources, information and tools with respect to service and support -animal legislation,
regulations, policies and best practices for community access. This mandate formed the SSATG
initiative which aims to achieve the following outcomes over the next six month project timeline:
1. Establish a Durham Region stakeholder representational team.
2. Research and identify the often -conflicting, wide variety of regulations, guidelines and
definitions that exist in Ontario, Canada (Federally, Provincially and Municipally), as well as
some of those in the United States.
3. Engage the stakeholder/business community to identify their primary needs for addressing
service and support animal access and issues.
4. Facilitate a Regional Innovation Lab event to engage key regional stakeholders in exploring
service and support animal access, issues, practices and potential solutions.
5. Develop a monograph -style resource for businesses, community-based organizations, and
municipalities to include:
a. Problem Overview
b. Regulatory Overview
c. Research and Innovation Lab outcomes
d. Recommendations for:
CS 08-20 January 27, 2020
Subject: Ontario EnAbling Change Program Page 3
i. current best practices for businesses, municipalities and other organizations;
and
ii. further problem identification, clarification, and response.
e. Resource Bibliography and helpful web links.
6. Facilitate outreach to businesses, municipalities and other community organizations to
share resources and online tools developed while providing education in the issues, and
availability of the resources.
The Ministry for Seniors and Accessibility became aware of the SSATG initiative and requested
the City to submit a proposal to the EnAbling Change Program to leverage provincial grant funding
of up to 75 percent to develop and implement this program. The SSATG aligns with the priorities
of the Ontario Ministry for Seniors and Accessibility and is considered to be an effective
partnership to leverage the resources of both parties to complete this much needed work.
The purpose of this report is to receive a Council resolution endorsing the City of Pickering's
proposal to the EnAbling Change Program for the City of Pickering Accessibility Advisory
Committee, Service & Support Animal Task Group Initiative and execution of the corresponding
Ontario Transfer Payment Agreement.
Attachments:
1. Draft Ontario Transfer Payment Agreement (documenting the City of Pickering's proposal
to the EnAbling Change Program)
2. Notice of Motion, Therapy/Support/Service Dogs dated May 14, 2018
Prepared By:
ti
Tim Higgin
Accessibility Coordinator
MC:th
Approved/Endorsed By:
Marisa pino, M.A.
Directo ommunity Services
& Deputy CAO
Recommended for the consideration
of Pickering City Council
Tony Prevedel, P.Eng.
Chief Administrative Officer
zo, 2.02.0
Attachment #1 to CS 08-20
ONTARIO TRANSFER PAYMENT AGREEMENT
THE AGREEMENT is effective as of the 31st day of January , 2020
BETWEEN:
Her Majesty the Queen in right of Ontario
as represented by the Honourable Raymond Cho, Minister For Seniors and
Accessibility.
(the "Province")
- and -
The City of Pickering
(the "Recipient")
CONSIDERATION
In consideration of the mutual covenants and agreements contained in this Agreement and for other good
and valuable consideration, the receipt and sufficiency of which are expressly acknowledged, the Province
and the Recipient agree as follows:
1.0 ENTIRE AGREEMENT
1.1 This Agreement, including:
Schedule "A" - General Terms and Conditions
Schedule "B" - Project Specific Information and Additional Provisions
Schedule "C" - Project Description
Schedule "D" - Budget
Schedule "E" - Payment Plan
Schedule "F" - Reports, and
any amending agreement entered into as provided for below,
constitutes the entire agreement between the Parties with respect to the subject matter contained
in the Agreement and supersedes all prior oral or written representations and agreements.
2.0 COUNTERPARTS
2.1 The Agreement may be executed in any number of counterparts, each of which will be deemed an
original, but all of which together will constitute one and the same instrument.
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3.0 AMENDING THE AGREEMENT
3.1 The Agreement may only be amended by a written agreement duly executed by the Parties.
4.0 ACKNOWLEDGEMENT
4.1 The Recipient acknowledges that:
(a) by receiving Funds it may become subject to legislation applicable to organizations that
receive funding from the Government of Ontario, including the Broader Public Sector
Accountability Act, 2010 (Ontario), the Public Sector Salary Disclosure Act, 1996 (Ontario),
and the Auditor General Act (Ontario);
(b) Her Majesty the Queen in right of Ontario has issued expenses, perquisites, and
procurement directives and guidelines pursuant to the Broader Public Sector Accountability
Act, 2010 (Ontario);
(c) the Funds are:
(i)
to assist the Recipient to carry out the Project and not to provide goods or services
to the Province;
(ii) funding for the purposes of the Public Sector Salary Disclosure Act, 1996 (Ontario);
(d) the Province is not responsible for carrying out the Project; and
(e) the Province is bound by the Freedom of Information and Protection of Privacy Act
(Ontario) and that any information provided to the Province in connection with the Project or
otherwise in connection with the Agreement may be subject to disclosure in accordance
with that Act.
- SIGNATURE PAGE FOLLOWS -
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The Parties have executed the Agreement on the dates set out below.
Date
Date
HER MAJESTY THE QUEEN IN RIGHT OF ONTARIO as represented
by the Honourable Minister Responsible for Accessibility
Name: Alfred Spencer
Title: Director, Accessibility Outreach, Education and Referral Branch
Accessibility Policy, Employment Strategy & Outreach Division
Ministry for Seniors and Accessibility - Government of Ontario
Name: Marisa Carpino
Title: Director, Community Services & Deputy CAO
City of Pickering
I have authority to bind the Recipient.
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SCHEDULE "A"
GENERAL TERMS AND CONDITIONS
A1.0 INTERPRETATION AND DEFINITIONS
A1.1 Interpretation. For the purposes of interpretation:
(a) words in the singular include the plural and vice -versa;
(b) words in one gender include all genders;
(c) the headings do not form part of the Agreement; they are for reference only and will not
affect the interpretation of the Agreement;
(d) any reference to dollars or currency will be in Canadian dollars and currency; and
(e) "include", "includes" and "including" denote that the subsequent list is not exhaustive.
A1.2 Definitions. In the Agreement, the following terms will have the following meanings:
"Additional Provisions" means the terms and conditions referred to in section A9.1 and as
specified in Schedule "B".
"Agreement" means this agreement entered into between the Province and the Recipient and
includes all of the schedules listed in section 1.1 and any amending agreement entered into
pursuant to section 3.1.
"Budget" means the budget attached to the Agreement as Schedule "D".
"Business Day" means any working day, Monday to Friday inclusive, excluding statutory and
other holidays, namely: New Year's Day; Family Day; Good Friday; Easter Monday; Victoria Day;
Canada Day; Civic Holiday; Labour Day; Thanksgiving Day; Remembrance Day; Christmas Day;
Boxing Day and any other day on which the Province has elected to be closed for business.
"Effective Date" means the date set out at the top of the Agreement.
"Event of Default" has the meaning ascribed to it in section A14.1.
"Expiry Date" means the date on which the Agreement will expire and is the date provided for in
Schedule "B".
"Funding Year" means:
(a) in the case of the first Funding Year, the period commencing on the Effective Date and
ending on the following March 31; and
(b) in the case of Funding Years subsequent to the first Funding Year, the period commencing
on April 1 following the end of the previous Funding Year and ending on the following
March 31.
"Funds" means the money the Province provides to the Recipient pursuant to the Agreement.
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"Indemnified Parties" means Her Majesty the Queen in right of Ontario, Her ministers, agents,
appointees, and employees.
"Maximum Funds" means the maximum amount the Province will provide the Recipient under
the Agreement as provided for in Schedule "B".
"Notice" means any communication given or required to be given pursuant to the Agreement.
"Notice Period" means the period of time within which the Recipient is required to remedy an
Event of Default pursuant to section 14.3(b), and includes any such period or periods of time by
which the Province extends that time in accordance with section A14.4.
"Parties" means the Province and the Recipient.
"Party" means either the Province or the Recipient.
"Project" means the undertaking described in Schedule "0".
"Reports" means the reports described in Schedule "F".
A2.0 REPRESENTATIONS, WARRANTIES, AND COVENANTS
A2.1 General. The Recipient represents, warrants, and covenants that:
(a) it is, and will continue to be, a validly existing legal entity with full power to fulfill its
obligations under the Agreement;
(b) it has, and will continue to have, the experience and expertise necessary to carry out the
Project;
(c) it is in compliance with, and will continue to comply with, all federal and provincial laws and
regulations, all municipal by-laws, and any other orders, rules, and by-laws related to any
aspect of the Project, the Funds, or both; and
(d) unless otherwise provided for in the Agreement, any information the Recipient provided to
the Province in support of its request for funds (including information relating to any
eligibility requirements) was true and complete at the time the Recipient provided it and will
continue to be true and complete.
A2.2 Execution of Agreement. The Recipient represents and warrants that it has:
(a) the full power and authority to enter into the Agreement; and
(b) taken all necessary actions to authorize the execution of the Agreement.
A2.3 Governance. The Recipient represents, warrants, and covenants that it has, will maintain in
writing, and will follow:
(a) a code of conduct and ethical responsibilities for all persons at all levels of the Recipient's
organization;
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(b) procedures to enable the Recipient's ongoing effective functioning;
(c) decision-making mechanisms for the Recipient;
(d) procedures to enable the Recipient to manage Funds prudently and effectively;
(e) procedures to enable the Recipient to complete the Project successfully;
(f) procedures to enable the Recipient to identify risks to the completion of the Project and
strategies to address the identified risks, all in a timely manner;
(g)
procedures to enable the preparation and submission of all Reports required pursuant to
Article A7.0; and
(h) procedures to enable the Recipient to address such other matters as the Recipient
considers necessary to enable the Recipient to carry out its obligations under the
Agreement.
A2.4 Supporting Proof. Upon the request of the Province, the Recipient will provide the Province with
proof of the matters referred to in this Article A2.0.
A3.0 TERM OF THE AGREEMENT
A3.1 Term. The term of the Agreement will commence on the Effective Date and will expire on the
Expiry Date unless terminated earlier pursuant to Article Al2.0, Article A13.0, or Article A14.0.
A4.0 FUNDS AND CARRYING OUT THE PROJECT
A4.1 Funds Provided. The Province will:
(a) provide the Recipient up to the Maximum Funds for the purpose of carrying out the Project;
(b) provide the Funds to the Recipient in accordance with the Payment Plan attached to the
Agreement as Schedule "E"; and
(c) deposit the Funds into an account designated by the Recipient provided that the account:
(i) resides at a Canadian financial institution; and
(ii) is in the name of the Recipient.
A4.2 Limitation on Payment of Funds. Despite section A4.1:
(a) the Province is not obligated to provide any Funds to the Recipient until the Recipient
provides the certificates of insurance or other proof as the Province may request pursuant
to section A11.2;
(b) the Province is not obligated to provide instalments of Funds until it is satisfied with the
progress of the Project;
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(c) the Province may adjust the amount of Funds it provides to the Recipient in any Funding
Year based upon the Province's assessment of the information the Recipient provides to
the Province pursuant to section A7.1; and
(d) if, pursuant to the Financial Administration Act (Ontario), the Province does not receive the
necessary appropriation from the Ontario Legislature for payment under the Agreement, the
Province is not obligated to make any such payment, and, as a consequence, the Province
may:
(i)
reduce the amount of Funds and, in consultation with the Recipient, change the
Project; or
(ii) terminate the Agreement pursuant to section A13.1.
A4.3 Use of Funds and Carry Out the Project. The Recipient will do all of the following:
(a) carry out the Project;
(b) use the Funds only for the purpose of carrying out the Project;
(c) spend the Funds only in accordance with the Budget;
(d) not use the Funds to cover any cost that has or will be funded or reimbursed by one or
more of any third party, ministry, agency, or organization of the Government of Ontario.
A4.4 Interest Bearing Account. If the Province provides Funds before the Recipient's immediate
need for the Funds, the Recipient will place the Funds in an interest bearing account in the name
of the Recipient at a Canadian financial institution.
A4.5 Interest. If the Recipient earns any interest on the Funds, the Province may:
(a) deduct an amount equal to the interest from any further instalments of Funds; or
(b) demand from the Recipient the repayment of an amount equal to the interest.
A4.6 Maximum Funds. The Recipient acknowledges that the Funds available to it pursuant to the
Agreement will not exceed the Maximum Funds.
A4.7 Rebates, Credits, and Refunds. The Recipient acknowledges that the amount of Funds
available to it pursuant to the Agreement is based on the actual costs to the Recipient to carry out
the Project, less any costs (including taxes) for which the Recipient has received, will receive, or is
eligible to receive, a rebate, credit, or refund.
A5.0 RECIPIENT'S ACQUISITION OF GOODS OR SERVICES, AND DISPOSAL OF ASSETS
A5.1 Acquisition. If the Recipient acquires goods, services, or both with the Funds,
it will:
(a) do so through a process that promotes the best value for money; and
(b) comply with the Broader Public Sector Accountability Act, 2010 (Ontario), including any
procurement directive issued thereunder, to the extent applicable.
A5.2 Disposal. The Recipient will not, without the Province's prior written consent, sell, lease, or
otherwise dispose of any asset purchased or created with the Funds or for which Funds were
provided, the cost of which exceeded the amount as provided for in Schedule "B" at the time of
purchase.
A6.0 CONFLICT OF INTEREST
A6.1 No Conflict of Interest. The Recipient will carry out the Project and use the Funds without an
actual, potential, or perceived conflict of interest.
A6.2 Conflict of Interest Includes. For the purposes of this Article, a conflict of interest includes any
circumstances where:
(a) the Recipient; or
(b) any person who has the capacity to influence the Recipient's decisions,
has outside commitments, relationships, or financial interests that could, or could be seen to,
interfere with the Recipient's objective, unbiased, and impartial judgment relating to the Project,
the use of the Funds, or both.
A6.3 Disclosure to Province. The Recipient will:
(a) disclose to the Province, without delay, any situation that a reasonable person would
interpret as an actual, potential, or perceived conflict of interest; and
(b) comply with any terms and conditions that the Province may prescribe as a result of the
disclosure.
A7.0 REPORTS, ACCOUNTING, AND REVIEW
A7.1 Preparation and Submission. The Recipient will:
(a) submit to the Province at the address referred to in section A18.1, all Reports in accordance
with the timelines and content requirements provided for in Schedule "F", or in a form as
specified by the Province from time to time;
(b) submit to the Province at the address referred to in section A18.1, any other reports as may
be requested by the Province in accordance with the timelines and content requirements
specified by the Province;
(c) ensure that all Reports and other reports are completed to the satisfaction of the Province;
and
(d) ensure that all Reports and other reports are signed on behalf of the Recipient by an
authorized signing officer.
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A7.2 Record Maintenance. The Recipient will keep and maintain:
(a) all financial records (including invoices) relating to the Funds or otherwise to the Project in
a manner consistent with generally accepted accounting principles; and
(b) all non-financial documents and records relating to the Funds or otherwise to the Project.
A7.3 Inspection. The Province, any authorized representative, or any independent auditor identified
by the Province may, at the Province's expense, upon twenty-four hours' Notice to the Recipient
and during normal business hours, enter upon the Recipient's premises to review the progress of
the Project and the Recipient's allocation and expenditure of the Funds and, for these purposes,
the Province, any authorized representative, or any independent auditor identified by the Province
may take one or more of the following actions:
(a) inspect and copy the records and documents referred to in section A7.2;
(b) remove any copies made pursuant to section A7.3(a) from the Recipient's premises; and
(c) conduct an audit or investigation of the Recipient in respect of the expenditure of the
Funds, the Project, or both.
A7.4 Disclosure. To assist in respect of the rights provided for in section A7.3, the Recipient will
disclose any information requested by the Province, any authorized representatives, or any
independent auditor identified by the Province, and will do so in the form requested by the
Province, any authorized representative, or any independent auditor identified by the Province, as
the case may be.
A7.5 No Control of Records. No provision of the Agreement will be construed so as to give the
Province any control whatsoever over the Recipient's records.
A7.6 Auditor General. For greater certainty, the Province's rights under this Article are in addition to
any rights provided to the Auditor General pursuant to section 9.1 of the Auditor General Act
(Ontario).
A8.0 COMMUNICATIONS REQUIREMENTS
A8.1 Acknowledge Support. Unless otherwise directed by the Province, the Recipient will:
(a) acknowledge the support of the Province for the Project; and
(b) ensure that the acknowledgement referred to in section A8.1(a) is in a form and manner as
directed by the Province.
A8.2 Publication. The Recipient will indicate, in any of its Project -related publications, whether written,
oral, or visual, that the views expressed in the publication are the views of the Recipient and do
not necessarily reflect those of the Province.
A9.0 FURTHER CONDITIONS
A9.1 Additional Provisions. The Recipient will comply with any Additional Provisions. In the event of
a conflict or inconsistency between any of the requirements of the Additional Provisions and any
requirements of this Schedule "A", the Additional Provisions will prevail.
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A10.0 INDEMNITY
A10.1 Indemnification. The Recipient hereby agrees to indemnify and hold harmless the Indemnified
Parties from and against any and all liability, loss, costs, damages, and expenses (including legal,
expert and consultant fees), causes of action, actions, claims, demands, lawsuits, or other
proceedings, by whomever made, sustained, incurred, brought, or prosecuted, in any way arising
out of or in connection with the Project or otherwise in connection with the Agreement, unless
solely caused by the negligence or wilful misconduct of the Indemnified Parties.
A10.2 Recipient's Participation. The Recipient will, at its expense, to the extent requested by the Province,
participate in or conduct the defence of any proceeding against any Indemnified Parties and any
negotiations for their settlement.
A10.3 Province's Election. The Province may elect to participate in or conduct the defence of any
proceeding by providing Notice to the Recipient of such election without prejudice to any other
rights or remedies of the Province under the Agreement, at law, or in equity. Each Party
participating in the defence will do so by actively participating with the other's counsel.
A10.4 Settlement Authority. The Recipient will not enter into a settlement of any proceeding against
any Indemnified Parties unless the Recipient has obtained the prior written approval of the
Province. If the Recipient is requested by the Province to participate in or conduct the defence of
any proceeding, the Province will co-operate with and assist the Recipient to the fullest extent
possible in the proceeding and any related settlement negotiations.
A10.5 Recipient's Co-operation. If the Province conducts the defence of any proceedings, the Recipient
will co-operate with and assist the Province to the fullest extent possible in the proceedings and any
related settlement negotiations
A11.0 INSURANCE
A11.1 Recipient's Insurance. The Recipient represents, warrants, and covenants that it has, and will
maintain, at its own cost and expense, with insurers having a secure A.M. Best rating of B+ or
greater, or the equivalent, all the necessary and appropriate insurance that a prudent person
carrying out a project similar to the Project would maintain, including commercial general liability
insurance on an occurrence basis for third party bodily injury, personal injury, and property
damage, to an inclusive limit of not less than the amount provided for in Schedule "B" per
occurrence. The policy will include the following:
(a) the Indemnified Parties as additional insureds with respect to liability arising in the course
of performance of the Recipient's obligations under, or otherwise in connection with, the
Agreement;
(b) a cross -liability clause;
(c) contractual liability coverage; and
(d) a 30 -day written notice of cancellation.
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A11.2 Proof of Insurance. The Recipient will:
(a) provide to the Province, either:
(i)
certificates of insurance that confirm the insurance coverage as provided for in
section A11.1; or
(ii) other proof that confirms the insurance coverage as provided for in section A11.1;
and
(b) upon the request of the Province, provide to the Province a copy of any insurance policy.
Al2.0 TERMINATION ON NOTICE
Al2.1 Termination on Notice. The Province may terminate the Agreement at any time without liability,
penalty, or costs upon giving at least 30 days' Notice to the Recipient.
Al2.2 Consequences of Termination on Notice by the Province. If the Province terminates the
Agreement pursuant to section Al2.1, the Province may take one or more of the following actions:
(a) cancel all further instalments of Funds;
(b) demand the repayment of any Funds remaining in the possession or under the control of
the Recipient; and
(c) determine the reasonable costs for the Recipient to wind down the Project, and do either or
both of the following:
(i) permit the Recipient to offset such costs against the amount the Recipient owes
pursuant to section Al2.2(b); and
(ii) subject to section A4.7, provide Funds to the Recipient to cover such costs.
A13.0 TERMINATION WHERE NO APPROPRIATION
A13.1 Termination Where No Appropriation. If, as provided for in section A4.2(d), the Province does
not receive the necessary appropriation from the Ontario Legislature for any payment the Province
is to make pursuant to the Agreement, the Province may terminate the Agreement immediately
without liability, penalty, or costs by giving Notice to the Recipient.
A13.2 Consequences of Termination Where No Appropriation. If the Province terminates the
Agreement pursuant to section A13.1, the Province may take one or more of the following actions:
(a) cancel all further instalments of Funds;
(b) demand the repayment of any Funds remaining in the possession or under the control of
the Recipient; and
(c) determine the reasonable costs for the Recipient to wind down the Project and permit the
Recipient to offset such costs against the amount owing pursuant to section A13.2(b).
A13.3 No Additional Funds. For greater clarity, if the costs determined pursuant to section A13.2(c)
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exceed the Funds remaining in the possession or under the control of the Recipient, the Province
will not provide additional Funds to the Recipient.
A14.0 EVENT OF DEFAULT, CORRECTIVE ACTION, AND TERMINATION FOR DEFAULT
A14.1 Events of Default. Each of the following events will constitute an Event of Default:
(a) in the opinion of the Province, the Recipient breaches any representation, warranty, covenant,
or other material term of the Agreement, including failing to do any of the following in
accordance with the terms and conditions of the Agreement:
(i) carry out the Project;
(ii) use or spend Funds; or
(iii) provide, in accordance with section A7.1, Reports or such other reports as may have
been requested pursuant to section A7.1(b);
(b) the Recipient's operations, or its organizational structure, changes such that it no longer
meets one or more of the eligibility requirements of the program under which the Province
provides the Funds;
(c) the Recipient makes an assignment, proposal, compromise, or arrangement for the benefit
of creditors, or a creditor makes an application for an order adjudging the Recipient
bankrupt, or applies for the appointment of a receiver; or
(d) the Recipient ceases to operate.
A14.2 Consequences of Events of Default and Corrective Action. If an Event of Default occurs, the
Province may, at any time, take one or more of the following actions:
(a) initiate any action the Province considers necessary in order to facilitate the successful
continuation or completion of the Project;
(b) provide the Recipient with an opportunity to remedy the Event of Default;
(c) suspend the payment of Funds for such period as the Province determines appropriate;
(d) reduce the amount of the Funds;
(e) cancel all further instalments of Funds;
(f) demand the repayment of any Funds remaining in the possession or under the control of
the Recipient;
demand the repayment of an amount equal to any Funds the Recipient used, but did not
use in accordance with the Agreement;
(h) demand the repayment of an amount equal to any Funds the Province provided to the
Recipient; and
(g)
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(i) terminate the Agreement at any time, including immediately, without liability, penalty or
costs to the Province upon giving Notice to the Recipient.
A14.3 Opportunity to Remedy. If, in accordance with section A14.2(b), the Province provides the
Recipient with an opportunity to remedy the Event of Default, the Province will provide Notice to
the Recipient of:
(a) the particulars of the Event of Default; and
(b) the Notice Period.
A14.4 Recipient not Remedying. If the Province has provided the Recipient with an opportunity to
remedy the Event of Default pursuant to section A14.2(b), and:
(a) the Recipient does not remedy the Event of Default within the Notice Period;
(b) it becomes apparent to the Province that the Recipient cannot completely remedy the
Event of Default within the Notice Period; or
(c) the Recipient is not proceeding to remedy the Event of Default in a way that is satisfactory
to the Province,
the Province may extend the Notice Period, or initiate any one or more of the actions provided for
in sections A14.2(a), (c), (d), (e), (f), (g), (h), and (i).
A14.5 When Termination Effective. Termination under this Article will take effect as provided for in the
Notice.
A15.0 FUNDS AT THE END OF A FUNDING YEAR
A15.1 Funds at the End of a Funding Year. Without limiting any rights of the Province under Article
A14.0, if the Recipient has not spent all of the Funds allocated for the Funding Year as provided
for in the Budget, the Province may take one or both of the following actions:
(a) demand the return of the unspent Funds; and
(b) adjust the amount of any further instalments of Funds accordingly.
A16.0 FUNDS UPON EXPIRY
A16.1 Funds Upon Expiry. The Recipient will, upon expiry of the Agreement, return to the Province
any Funds remaining in its possession or under its control.
A17.0 REPAYMENT
A17.1 Repayment of Overpayment. If at any time the Province provides Funds in excess of the
amount to which the Recipient is entitled under the Agreement, the Province may:
(a) deduct an amount equal to the excess Funds from any further instalments of Funds; or
(b) demand that the Recipient pay an amount equal to the excess Funds to the Province.
13
A17.2 Debt Due. If, pursuant to the Agreement:
(a) the Province demands the payment of any Funds or an amount equal to any Funds from
the Recipient; or
(b) the Recipient owes any Funds or an amount equal to any Funds to the Province, whether
or not their return or repayment has been demanded by the Province,
such Funds or other amount will be deemed to be a debt due and owing to the Province by the
Recipient, and the Recipient will pay or return the amount to the Province immediately, unless the
Province directs otherwise.
A17.3 Interest Rate. The Province may charge the Recipient interest on any money owing by the
Recipient at the then current interest rate charged by the Province of Ontario on accounts
receivable.
A17.4 Payment of Money to Province. The Recipient will pay any money owing to the Province by
cheque payable to the "Ontario Minister of Finance" and delivered to the Province as provided for
in Schedule "B".
A17.5 Fails to Repay. Without limiting the application of section 43 of the Financial Administration Act
(Ontario), if the Recipient fails to repay any amount owing under the Agreement, Her Majesty the
Queen in right of Ontario may deduct any unpaid amount from any money payable to the
Recipient by Her Majesty the Queen in right of Ontario.
A18.0 NOTICE
A18.1 Notice in Writing and Addressed. Notice will be in writing and will be delivered by email,
postage -prepaid mail, personal delivery, or fax, and will be addressed to the Province and the
Recipient respectively as provided for Schedule "B", or as either Party later designates to the
other by Notice.
A18.2 Notice Given. Notice will be deemed to have been given:
(a) in the case of postage -prepaid mail, five Business Days after the Notice is mailed; or
(b) in the case of email, personal delivery, or fax, one Business Day after the Notice is
delivered.
A18.3 Postal Disruption. Despite section A18.2(a), in the event of a postal disruption:
(a) Notice by postage -prepaid mail will not be deemed to be received; and
(b) the Party giving Notice will provide Notice by email, personal delivery, or fax.
A19.0 CONSENT BY PROVINCE AND COMPLIANCE BY RECIPIENT
A19.1 Consent. When the Province provides its consent pursuant to the Agreement, it may impose any
terms and conditions on such consent and the Recipient will comply with such terms and
conditions.
14
A20.0 SEVERABILITY OF PROVISIONS
A20.1 Invalidity or Unenforceability of Any Provision. The invalidity or unenforceability of any
provision of the Agreement will not affect the validity or enforceability of any other provision of the
Agreement. Any invalid or unenforceable provision will be deemed to be severed.
A21.0 WAIVER
A21.1 Waivers in Writing. If a Party fails to comply with any term of the Agreement, that Party may only
rely on a waiver of the other Party if the other Party has provided a written waiver in accordance
with the Notice provisions in Article A18.0. Any waiver must refer to a specific failure to comply
and will not have the effect of waiving any subsequent failures to comply.
A22.0 INDEPENDENT PARTIES
A22.1 Parties Independent. The Recipient is not an agent, joint venturer, partner, or employee of the
Province, and the Recipient will not represent itself in any way that might be taken by a
reasonable person to suggest that it is, or take any actions that could establish or imply such a
relationship.
A23.0 ASSIGNMENT OF AGREEMENT OR FUNDS
A23.1 No Assignment. The Recipient will not, without the prior written consent of the Province, assign
any of its rights or obligations under the Agreement.
A23.2 Agreement Binding. All rights and obligations contained in the Agreement will extend to and be
binding on the Parties' respective heirs, executors, administrators, successors, and permitted
assigns.
A24.0 GOVERNING LAW
A24.1 Governing Law. The Agreement and the rights, obligations, and relations of the Parties will be
governed by and construed in accordance with the laws of the Province of Ontario and the
applicable federal laws of Canada. Any actions or proceedings arising in connection with the
Agreement will be conducted in the courts of Ontario, which will have exclusive jurisdiction over
such proceedings.
A25.0 FURTHER ASSURANCES
A25.1 Agreement into Effect. The Recipient will provide such further assurances as the Province may
request from time to time with respect to any matter to which the Agreement pertains, and will
otherwise do or cause to be done all acts or things necessary to implement and carry into effect
the terms and conditions of the Agreement to their full extent.
A26.0 JOINT AND SEVERAL LIABILITY
A26.1 Joint and Several Liability. Where the Recipient is comprised of more than one entity, all such
entities will be jointly and severally liable to the Province for the fulfillment of the obligations of the
Recipient under the Agreement.
15
A27.0 RIGHTS AND REMEDIES CUMULATIVE
A27.1 Rights and Remedies Cumulative. The rights and remedies of the Province under the
Agreement are cumulative and are in addition to, and not in substitution for, any of its rights and
remedies provided by law or in equity.
A28.0 FAILURE TO COMPLY WITH OTHER AGREEMENTS
A28.1 Other Agreements. If the Recipient:
(a) has failed to comply with any term, condition, or obligation under any other agreement with
Her Majesty the Queen in right of Ontario or one of Her agencies (a "Failure");
(b) has been provided with notice of such Failure in accordance with the requirements of such
other agreement;
(c) has, if applicable, failed to rectify such Failure in accordance with the requirements of such
other agreement; and
(d) such Failure is continuing,
the Province may suspend the payment of Funds for such period as the Province determines
appropriate.
A29.0 SURVIVAL
A29.1 Survival. The following Articles and sections, and all applicable cross-referenced sections and
schedules, will continue in full force and effect for a period of seven years from the date of expiry
or termination of the Agreement: Article 1.0, Article 3.0, Article A1.0 and any other applicable
definitions, sections A4.2(d), A4.5, section A5.2, section A7.1 (to the extent that the Recipient has
not provided the Reports or other reports as may have been requested to the satisfaction of the
Province), sections A7.2, A7.3, A7.4, A7.5, A7.6, Article A8.0, Article A10.0, sections Al2.2,
sections A13.2, A13.3, sections A14.1, A14.2(d), (e), (f), (g) and (h), Article A16.0, Article A17.0,
Article A18.0, Article A20.0, section A23.2, Article A24.0, Article A26.0, Article A27.0, Article A28.0
and Article A29.0.
- END OF GENERAL TERMS AND CONDITIONS -
16
SCHEDULE "B"
PROJECT SPECIFIC INFORMATION AND ADDITIONAL PROVISIONS
Maximum Funds
$50,000.00
Expiry Date
October 30, 2020
Amount for the purposes of section A5.2 (Disposal) of
Schedule "A"
$50,000.00
Insurance
$ 2,000,000
Contact information for the purposes of Notice to the
Province
Name: Benjamin St. Louis
Position: Manager, Strategic Initiatives,
Public Education and Outreach Branch
Address: 777 Bay Street, 6th Floor,
Suite 601A, Toronto, Ontario, M7A 2J4
Phone: (416) 325-9620
Email: Benjamin. St. Louis@ontario.ca
Contact information for the purposes of Notice to the
Recipient
Name: City of Pickering
Address: One The Esplanade,
Pickering, ON L1V 6K7
Attention: Marisa Carpino, Director,
Community Services & Deputy CAO
Fax: 905.420.6951
Email: mcarpino@pickering.ca
Contact information for the senior financial person in
the Recipient organization (e.g., CFO, CAO) — to
respond as required to requests from the Province
related to the Agreement
Name: City of Pickering
Address: One The Esplanade,
Pickering, ON L1V 6K7
Attention: Stan Karwowski,
Director, Finance & Treasurer
Fax: 905.420.6951
Email: skarwowski@pickering.ca
17
Additional Provisions:
None
SCHEDULE "C"
PROJECT DESCRIPTION
Project Description
Purpose: To align the current efforts and proposed outcomes of the Pickering Accessibility Advisory Committee
(PAAC) Service & Support Animal Task -Group (SSATG) initiative, with the mutual interests and priorities of the
Ontario Ministry for Seniors and Accessibility (OMSAA). Specifically, the SSATG will conduct research and develop
clarifying resources and tools with respect to service and support -animal legislation, regulations, policies and
successful/best practices for community access. PAAC/SSATG will engage the stakeholder/business community in
resource development as well as by providing a roll-out of the tools and resources, coinciding with an initial
education/training event and online resources provision. (Additional education/training/outreach efforts are
essential, as well as continued stakeholder and system updates. These are planned to be continued beyond the
year covered by this proposal.)
Scope:
• Establishing a Durham Region stakeholder representational team. (Item 1)
• Research and identify the often -conflicting, wide variety of regulations, guidelines and definitions that exist in
Ontario, Canada (federally, provincially and municipally), as well as some of those in the U.S. (Item 1)
• Identify primary needs among businesses, municipalities and other organizations for addressing service and
support animal access and issues. (Items 1 & 2)
• Facilitate a regional Innovation Lab event to engage key regional stakeholders in exploring service and support
animal access, issues, practices and potential solutions. (Items 2 & 3)
• Develop a Monograph -style resource for businesses, community-based organizations, and municipalities to
include (Item 4):
o Problem Overview
o Regulatory Overview
o Research and Innovation Lab outcomes
o Recommendations for:
• Current best practices for businesses, municipalities and other organizations
• Further problem identification, clarification, and response
o Resource Bibliography and helpful web links.
• Facilitating outreach to businesses, municipalities and other community organizations to share resources and
tools developed while providing education in the issues, and availability of the resources. (Item 5)
18
Project Activity
Project
Outcome
Performance
Measure
Performance
Measure Target
Comments
1
Establish a Stake
Holder / Task
Group Team:
Establish a 12-
member Durham
Region stakeholder
representational
team
Ongoing dynamic
team, initiated for
input, research,
outreach, and
planning for
Innovation Lab
event (#2 below).
Formal
presence of
representative
stakeholder
team with
regular formal
meetings,
initially providing
insight,
experience, and
12 -Member Team.
Regular formal
meetings
Provision of research
information used to
establish a definition
of the problem,
current efforts, current
detriments, and
The 12 -member team
has been established
(February 2019) and
meets regularly
(bimonthly/quarterly)
as well as working
between the meetings
individually and in
sub -groups following
through with team -
18
19
Project Activity
Project
Outcome
Performance
Measure
Performance
Measure Target
Comments
concerns,
followed by
research and
recommendation
s, as well as
planning and
implementing
the Innovation
Lab event.
overview of pertinent
regulatory guidelines.
determined
assignments, as well
as City Councillor
engagement.
2
Launch
Innovation Lab
and bring together
members with lived
experience, and
organizations with
a strong
perspective of
service/support
animals.
The Innovation
Innovation Lab
planning,
scheduled, and
taking place
within the
proposed
timeline.
1 Event
(Note: Please see
item 3, below re
engagement of an
additional 20
representational
stakeholder
participants).
Lab
results/recomme
ndations will be
core to the
Monograph's [see
#4, below] problem
ID, represented
concerns, and its
recommendations
for
responses/actions.
Number of
planning,
implementation
participants:
10-12
Number of
participants
reached. Direct
IL Participants:
20-25
These include the
invited list to include
the following target
groups:
• PWDs that use a
service dog.
• Durham Region
Businesses &
Public -Facing
Organizations.
• Municipalities.
• Policy
Makers/Leaders in
the areas of
Service Animal
Training, Business
Inclusion,
Transportation,
etc.
• (Please refer to
the 2nd column in
this Innovation
Lab activity for
invitees).
Innovation Lab
(IL)
Results/Outcom
es Report
1
(Please see note in
next column)
19
20
Project Activity
Project
Outcome
Performance
Measure
Performance
Measure Target
Comments
3
Obtain input: Post
— Innovation Lab
Results
Final Innovation
Number of
secondary
(Post -Innovation
Lab)
stakeholders
reached through
initial report
dissemination
intended for
input &
commentary:
20-25 stakeholders as
described in
preceding columns.
Recommendations,
data, concerns,
responses, to be
used for the
Monograph (See
number 4, below) are
compiled from the
initial Innovation Lab
results and additional
feedback through the
dissemination to the
additional post -
Innovation Lab
stakeholder input of
20 participants. (This
makes a total of 40
engaged and diverse
participating
stakeholders — Plus
the 12 -member Core
Stakeholder Team
established in item 1,
above) used for input
and creation of the
resulting Monograph.)
Lab Re•ort:
Created through
the Innovation Lab
results plus
secondary results
review/input
through
dissemination of
initial Innovation
Lab results to an
additional 20-25
stakeholders
(those unable to
participate in the
initial Innovation
Lab, and others as
identified by
stakeholders
during the
Innovation Lab).
4
Develop
Monograph -style
resource for
businesses,
community-based
organizations,
and municipalities
Finalization, of
Monograph, able
Number of
events/activities
delivered:
2
Performance
measures will be
collected by a post
event survey.
The Monograph will
be also attached to
the Interim Report to
OMSAA.
to be distributed
online as well as at
the initial Launch
(Item 5 below).
Creation of an
introduction and
guideline slide
show (will be used
at the Item 5 event
and as an online
resource adjacent
to the Monograph).
Following the
launch event,
additional outreach
will be provided
through an e -blast
to
organizations/pers
ons, identified as
potential
stakeholders
and/or interested
Number of
participants
engaged:
(Please refer to
this column in
next item, #5, for
planned
participant
engagement).
(Please refer to this
column in next item,
#5, for planned
participant
engagement).
Number of tools
disseminated
2 (Monograph and
accompanying slide
show.)
20
21
Project Activity
Project
Outcome
Performance
Measure
Performance
Measure Target
Comments
parties, providing a
link to the online
presence as well
as to available
links and tools.
5
Launch — Initial
Outreach,
Education &
Training
• The Launch
Event
Establishment
of the Launch
Resources
(refer to the
column 5 in
this section)
Number of
participants
engaged:
Target Audience:
The focal target
groups include:•
1. PWDs (and others)
that use and/or
contemplate
Service/Support
Animals.
2. Businesses & Other
Front -Facing
Organizations in the
community, as well as•
employers.
3. Municipalities —
Enforcement/Impleme
ntation Staff, Policy-
Makers, Access Staff,
etc.
4. Family members of
affected PWDs.
5. Provincial Policy
Makers and
Stakeholders
Numbers of People
Reached:
• 30-40 In -Person.
• 80-120 Webcast.
• Unlimited
stakeholder
access to online
resources.
In addition, the
existence should be
considered re the
growing number of
stakeholders involved
in the process of
development, input,
advice, advocacy,
etc., estimated at a
minimum of 50-60
additional participants.
Launch Resources:
Prior to and following
the Launch Event,
resources will be
developed and made
readily available
through
municipal/provincial
and other stakeholder
web -sources to
include:
The Monograph.
• Initial overview
slide show.
• Launch Event
content.
• Informational/awa
reness content as
already being
provided on
various
stakeholders'
websites.
21
Project Activity Details
1. Establish a Stake Holder / Task Group Team:
Establish a 12 -member Durham Region stakeholder representational team, that includes engaged members
comprising:
• People that are directly served by a service animal (i.e., a guide dog user, and a member with "invisible
needs" also served by a trained, qualified service dog).
• A Durham Region organizational lead in providing qualified Therapy Dog services.
• Municipal (Pickering) employees in Accessibility, Animal -related services, Law Enforcement, and pubic -
facing services (Pickering Library, Animal Services, Law Enforcement, etc.).
• Municipal Leadership (City Council Members).
• A person with long-standing experience in high-end dog/user training, evaluations/certification, and safety
(also a Pickering Municipal employee, in Law Enforcement)
• Persons with professional accessibility services and leadership experience, also representing the
Pickering Accessibility Advisory Committee (PAAC).
2. Launch Innovation Lab:
The Innovation Lab (IL) will include the following characteristics/dynamics:
• It expects breakthrough, out-of-the-box, and non -incremental, yet tangible and systemic solutions to
major challenges, addressing problems too big for any one organization to solve on its own.
• It has its own particular innovation agenda (e.g., Identify the current/prospective challenges and make
recommendations re broadening community access for service/support animals from the perspective of
animal owners/users and public -facing organizations [especially business])
• Despite its focus the IL intentionally leaves room for further exploration of the focal problem.
• An IL Utilizes an invited list of already informed participants, representing multiple stakeholders', and
likely disparate, perspectives and experiences.
• The process involves working break-out groups that dynamically re -intersect with the whole group,
repeating this process with newly mixed break-out groups, with specific charges to bring back preliminary
solutions to the whole group. (This can include several iterations during the entire lab day.)
• Please refer to the following excellent online resource article: Innovation Labs: 10 Defining Features
The Innovation Lab results/recommendations will be core to the Monograph's [see #4, below] problem ID,
represented concerns, and its recommendations for responses/actions.
22
Project Activity
Project
Outcome
Performance
Measure
Performance
Measure Target
Comments
6
Interim Report to
MSAA
7
Final Report to
MSAA
Project Activity Details
1. Establish a Stake Holder / Task Group Team:
Establish a 12 -member Durham Region stakeholder representational team, that includes engaged members
comprising:
• People that are directly served by a service animal (i.e., a guide dog user, and a member with "invisible
needs" also served by a trained, qualified service dog).
• A Durham Region organizational lead in providing qualified Therapy Dog services.
• Municipal (Pickering) employees in Accessibility, Animal -related services, Law Enforcement, and pubic -
facing services (Pickering Library, Animal Services, Law Enforcement, etc.).
• Municipal Leadership (City Council Members).
• A person with long-standing experience in high-end dog/user training, evaluations/certification, and safety
(also a Pickering Municipal employee, in Law Enforcement)
• Persons with professional accessibility services and leadership experience, also representing the
Pickering Accessibility Advisory Committee (PAAC).
2. Launch Innovation Lab:
The Innovation Lab (IL) will include the following characteristics/dynamics:
• It expects breakthrough, out-of-the-box, and non -incremental, yet tangible and systemic solutions to
major challenges, addressing problems too big for any one organization to solve on its own.
• It has its own particular innovation agenda (e.g., Identify the current/prospective challenges and make
recommendations re broadening community access for service/support animals from the perspective of
animal owners/users and public -facing organizations [especially business])
• Despite its focus the IL intentionally leaves room for further exploration of the focal problem.
• An IL Utilizes an invited list of already informed participants, representing multiple stakeholders', and
likely disparate, perspectives and experiences.
• The process involves working break-out groups that dynamically re -intersect with the whole group,
repeating this process with newly mixed break-out groups, with specific charges to bring back preliminary
solutions to the whole group. (This can include several iterations during the entire lab day.)
• Please refer to the following excellent online resource article: Innovation Labs: 10 Defining Features
The Innovation Lab results/recommendations will be core to the Monograph's [see #4, below] problem ID,
represented concerns, and its recommendations for responses/actions.
22
Innovation Lab Participants - Below is a list of organizations/leaders with whom we have consulted through the
course of SSATG and resources development, and/or are included in the tentative Innovation Lab
invitee/participant list:
• Min 6 PWD Using a Variety of Service Dogs
• Lions Foundation of Canada Dog Guides
• Mira Foundation Inc.
• Assistance Dogs International
• Ajax -Pickering Board of Trade
• Pickering Town Centre
• Restaurants Canada
• CNIB
• Autism Dog Services Inc.
• Durham Region Transit
• Canadian Transportation Agency
• Air Canada
• Durham Region Animal Services Directors/Coordinators
• Other Region/Municipal Councillors with an interest in the challenge.
• PAAC/SSATG Membership
• Welcome Centre Immigrant Services (Pickering/Ajax)
• Durham District School Board (DDSB) / Durham Catholic District School Board (DCDSB)
• Durham Region Municipal/Region Accessibility Coordinators
3. Obtain Input for Post — Innovation Lab Results — Dissemination for input:
Given the Innovation Lab will pragmatically be limited to 20-25 direct participants, while additional input from
other key stakeholder groups remains important, an initial dissemination report (exposure draft) is planned
for requested feedback/comments to other key stakeholders.
This will include original invitees unable to attend, as well as targeted stakeholders for secondary input as will
be identified in the Innovation Lab itself.
4. Develop Monograph -style resource for businesses, community-based organizations, and
municipalities to include:
• Problem Overview
• Regulatory Overview
• Research and Innovation Lab outcomes
• Recommendations for:
• Current best practices for businesses, municipalities and other organizations
• Further problem identification, clarification, and response
23
• Resource Bibliography and helpful web links
• Facilitating outreach to businesses, municipalities and other community organizations to share resources
and tools developed.
5. Launch — Initial Outreach, Education & Training:
The launch is a separate event, broadly opened to the public (with an initial focus but not necessarily limited to)
the Durham Region, with the intention to:
• Provide a detailed overview of the IL outcomes and Monograph.
• Invite additional input.
• Provide a full stakeholder -based awareness forum based on the outcomes to date.
The event invitational awareness would rely on outreach provided through the municipalities, Innovation Lab
participants, and other identified interested groups (as identified in the IL and ongoing internet/community-based
engagement to date).
The event will provide dynamic -based presentations (those that invite and inherently promote input/discussion,
as well as panel-discussion[s]), and a keynote address (typically used to provide focus, inspiration, shared
perspectives, and personalized experience, insight and foresight.
The event is also intended to be made available as an online streaming broadcast and recorded/edited for
use as an ongoing resource (see Launch Resources Column 5 ).
6. Interim Report to MSAA
7. Final Report to MSAA
Communication, Promotion, Marketing Plan
Activity
Targeted communication, promotion and/or marketing plan
1. Stake Holder (SSATG —
Task Group)
This group was established at the onset of the project. It was convened through
direct communication with interested and stakeholder parties, through the City of
Pickering, the Pickering Accessibility Advisory Committee, and contacts established
in the SSATG process to attain the group make-up as described in the above table,
2. Innovation Lab
This is an event with a specified invitee list. Invitees are generated and confirmed
through direct communication. (Please also refer to #2 in the above table,
Innovation Lab Participants for additional details.)
3. Post — Innovation Lab
Results — Dissemination for
additional stakeholder
input/feedback
This will include original IL invitees unable to attend the April 16, 2020 event, as well
as targeted stakeholders for secondary input as will be further identified in the
Innovation Lab itself. These participants are all contacted directly.
4. Monograph and
PowerPoints
Distribution and Outreach/Awareness will be conducted as follows:
• Direct dissemination to all parties/persons engaged to date.
• Direct dissemination to additional stakeholders as identified/specified in the
Innovation Lab process.
Direct Dissemination to Durham Region Municipalities key staff/stakeholders
(e.g., Accessibility Coordinators, Accessibility Advisory Committees,
Councillors, other implementation/enforcement staff as identified through
each of the municipality accessibility coordinators and policy staff.
• Direct dissemination to Provincial stakeholders, as identified through
OMSAA.
24
Inclusion of People with Disabilities
Individuals with disabilities are involved in the planning and execution of the project as follows:
• Members of the Pickering Accessibility Advisory Committee (PAAC), the source committee for this project,
must include persons with disabilities as a majority of the 10 community members of this Committee.
• The 12 -member Durham Region stakeholder representational team — the Service & Support Animal Task -
Group (SSATG), intentionally must include at least 2 persons that are directly served by a service animal
(i.e., a guide dog, and a member with "invisible needs" also served by a trained, qualified service dog).
• The Innovation Lab participants must include a minimum of 6 persons with a disability while using a
representational variety of Service Dogs (e.g., guide dogs, PTSD Support animals/dogs, Deaf support dogs,
Mobility -related service dogs, medical alert dogs, autism spectrum disorder — ASD -related support dog, etc.)
• For the secondary 20 post -Innovation Lab review participants It is planned to especially recruit persons with
disabilities and organizational representatives, that also use/represent support animals/handlers, allowing for
potential engagement of persons in wider -geographical locations for which attending the in-person Innovation
Lab would be cumbersome.
• Launch Event sessions will include speakers who have disabilities and use service/support animals to tell
their stories, challenges and successes with information on how managers or businesses can be more
supportive, as well as to engage together with managers/businesses as participants during interactive
session(s).
• The keynote speaker would also include a high-profile person with lived experience of having a disability and
uses a service -dog, possibly paired with a business manager in the region.
• Sustained Planning to include Persons with Disabilities:
o Prospective (2nd -year+) online resources, such as pod casts, audio vignettes, etc., will be directly
representational of stakeholders with disabilities and service animals.
o Continued tool development must include people with disabilities, reflective of the 1St -year make up of
participants and paired with businesses and other organizations in the community.
Organizational Sustainability
The source organization, the City of Pickering, is a Durham Region municipality established in:
• 1811 (township)
• 1974 (town)
• 2000 (city)
The Pickering Accessibility Advisory Committee (PAAC) was established by By-law 6211/03 and held its first
meeting in April 2003.
25
• Pickering City website will also host a section on the efforts and outcomes of
the SSATG project to date, including background/introductory content, the
monograph, resources, (and slide show, as developed for 5. Launch)
5. Launch
This event will be announced, and outreach performed through numerous actions,
including:
• All of the above (#4) actions.
• E -blast using a variety of above stakeholders' data/membership.
• Website presence on the Pickering City website, as well as other
participating municipalities in the region, as available.
Inclusion of People with Disabilities
Individuals with disabilities are involved in the planning and execution of the project as follows:
• Members of the Pickering Accessibility Advisory Committee (PAAC), the source committee for this project,
must include persons with disabilities as a majority of the 10 community members of this Committee.
• The 12 -member Durham Region stakeholder representational team — the Service & Support Animal Task -
Group (SSATG), intentionally must include at least 2 persons that are directly served by a service animal
(i.e., a guide dog, and a member with "invisible needs" also served by a trained, qualified service dog).
• The Innovation Lab participants must include a minimum of 6 persons with a disability while using a
representational variety of Service Dogs (e.g., guide dogs, PTSD Support animals/dogs, Deaf support dogs,
Mobility -related service dogs, medical alert dogs, autism spectrum disorder — ASD -related support dog, etc.)
• For the secondary 20 post -Innovation Lab review participants It is planned to especially recruit persons with
disabilities and organizational representatives, that also use/represent support animals/handlers, allowing for
potential engagement of persons in wider -geographical locations for which attending the in-person Innovation
Lab would be cumbersome.
• Launch Event sessions will include speakers who have disabilities and use service/support animals to tell
their stories, challenges and successes with information on how managers or businesses can be more
supportive, as well as to engage together with managers/businesses as participants during interactive
session(s).
• The keynote speaker would also include a high-profile person with lived experience of having a disability and
uses a service -dog, possibly paired with a business manager in the region.
• Sustained Planning to include Persons with Disabilities:
o Prospective (2nd -year+) online resources, such as pod casts, audio vignettes, etc., will be directly
representational of stakeholders with disabilities and service animals.
o Continued tool development must include people with disabilities, reflective of the 1St -year make up of
participants and paired with businesses and other organizations in the community.
Organizational Sustainability
The source organization, the City of Pickering, is a Durham Region municipality established in:
• 1811 (township)
• 1974 (town)
• 2000 (city)
The Pickering Accessibility Advisory Committee (PAAC) was established by By-law 6211/03 and held its first
meeting in April 2003.
25
The City of Pickering has been a recipient, three years running, of the David C. Onley Award for Leadership in
Accessibility, 2016, 2017, and 2018.
The PAAC and the City, inclusively address the intersecting areas of:
• General disabilities and accessibility
• Representation of target demographic groups to include:
o All disabilities
o Aboriginal/Indigenous Peoples
o Women
o Visible Minorities
o Aging -related needs
o Immigrant -related needs
o Youth with disabilities
• Employment, education and community engagement.
The City and the PAAC are collaboratively engaged in the Durham Region and its individual municipalities, in a
variety of efforts, projects and organizational representation.
The PAAC Annual Year End Reports / Work Plans for 2016-17, 2017-18, and 2018-19 are available on the city's
webpage for the PAAC. The 7 -10 -page reports detail and reflect the prolific, comprehensive and pertinent
activities/services provided and planned for in the various areas of accessibility, that include municipal, regional and
provincial -based activities, including extensive sections for:
• Meetings & Membership
• Accessibility/PAAC Awareness Activities
• Policies, Standards and Implementation
• Collaboration
• Site Plan Application Reviews
• Annual Planning
• Multi -Year Accessibility Plan
The 12 -member Durham Region stakeholder representational team — the Service & Support Animal Task -Group
(SSATG), is a formalized task group as part of the PAAC. It is responsible to the Pickering AAC and the City
Council.
Project/Program Sustainability
Following the completion of the Provincially funded project, including the launch event, additional
education/training/outreach efforts are essential, as well as continued stakeholder and system updates, in order to
provide progressive sustainability of the initial outcomes. These are planned to be continued beyond the year
covered by this proposal. These would include:
• Early on, immediately following the Launch event, a slide show presentation is planned to be made available
for several key venues, to include:
o On the various online venues as discussed earlier in this document, such as the Pickering City
Website; Other participating Durham Municipalities Websites; Provincial/Federal Websites where
available; and, Other participating/qualifying organizations' Websites, as available, such as Certified
Service Animal Training Organizations, Qualified Therapy Animal Organizations, Participating
Businesses and Public -Facing Organizations, Regulatory -Based Organizations; Ontario Municipal
Social Services Association (OMSSA), Other Social Service Based Organizations,
Colleges/Universities with Accessibility and/or Disability related programs, etc. (Note: These outlets
and venues will be further delineated during the outcomes 2-5 in the above main outcomes table.)
26
o This can also be offered as live webinar events for interested parties, such as Lunch-and-Learn
opportunities, podcasts, etc.
• The focus of the above slide show presentation would be to document the project's efforts, methods,
outcomes and resources as a valuable guideline and showcase of leading efforts, helping to pave the way for
other municipalities to implement their similar efforts. IOW: Showcasing this project's experience and
outcomes.
• As part of the above, a resource list is will be developed, provided and maintained to help other municipal
efforts and interested parties in providing dynamic background sources.
• Likewise, an ongoing online update page forum can be integrated in the Pickering City Website.
• In concert with other participating organizations, the engaged Pickering Accessibility Advisory Committee
members can continue to be made available as an ongoing consultative/advisory resource to interested
parties.
• An awareness program can be easily facilitated through brochures and discussion in venues such as
Pickering's annual "Your City" event, to be included in the Accessibility booth, as well as like events across
Durham, or any other municipality-based venues as requested.
• It is expected that regulatory agencies and their regulations/policies/guidelines will evolve in their address to
the issues and needs around service/support animals in the community. These will need to be posted as
content and resources in the above specified Websites. The regulatory systems can include AODA, Human
and PWDs' Rights, Federal Accessibility, Canadian Transportation Agency, etc.
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EnAbling Change Mandatory Performance Indicators:
Actual number of participants reached (organizations + individuals)
Pickering Accessibility
Advisory Committee:
>12 persons.
Innovation Lab & Post -
Innovation Lab
Dissemination/Feedback:
>50 persons directly involved
with the planning and
engagement during the Core
Task Force Team, and
Primary/Secondary Innovation
Lab process.
Launch Event:
• 30-40 In -Person.
• 80-120 Webcast.
• Unlimited stakeholder
access to online resources.
Total number of organizations reached — potential employers
Based on target planning, a
minimum of 50-80
organizational representatives
are expected to participate in
the 2 primary events.
Total number of individuals reached - job seekers
Based on target planning, a
minimum of 50-80 PWDs and
Dog Handlers are expected to
participate in the 2 primary
events.
Percentage of program participants that demonstrate an increased
knowledge of barriers faced by people with disabilities
75%:
This includes participants with
initially limited
awareness/knowledge, as well
as PWDs that were not fully
aware of the challenges around
Service/Support animals in the
community
Percentage of program participants that demonstrated an increased
knowledge of AODA compliance requirements
>75%, as the association of the
AODA (and other
Provincial/Federal regulatory
systems) will be tied in directly
with the intent, objectives and
goals of this project, as well as
with its continued outreach.
Percentage of participants who indicated future implementation of key
project !earnings
This number will be based on
launch evaluations. However,
in line with the response levels
to date, we expect this to also
be a high number estimated at
70%
Percentage of participants who would recommend the resource/event
During the initiation of this
project and respective
announcements/discussions at
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various formal events thus far,
the issues of concern present
as having a higher than
average response rate. Given
this we would expect a
minimum of 80%.
Work Plan
Activity
Description
Activity Start Date
Activity Completion
Date
1. Establish a Stake
Holder Team
Establish a 12 -member Durham
Region stakeholder representational
and task group team, that includes
engaged members.
February 2019
(already established
and active)
Continued, into
period following
Provincially funded
segment, in order to:
• Maintain project
outcomes
continuity.
• Provide updates
to for online
resources.
• Establish
presence as
ongoing
consultative and
information
provision body,
through the
Pickering
Accessibility
Advisory
Committee.
2. Launch Innovation
Lab
Launch Innovation Lab and bring
together members with lived
experience, and organizations with a
strong perspective of service/support
animals.
Implementation
planning,
coordination and
organizing begin in
January 2020.
The 1st IL event is
scheduled for April
16, 2020
3. Post -Innovation Lab
Results Dissemination
for Input
Obtain additional input from other key
stakeholder groups for an initial
Innovation Lab report.
Implementation
planning,
coordination and
organizing begin in
January 2020.
May 5, 2020.
4. Monograph and
PowerPoints
The Monograph and associated
overview slide show will provide:
• Problem Overview
• Regulatory Overview
• Research and Innovation Lab
outcomes
• Recommendations for:
o Current best practices for
businesses, municipalities
and other organizations
o Further problem identification,
clarification, and response
May 2020
June 24, 2020
29
Activity
Description
Activity Start Date
Activity Completion
Date
• Resource Bibliography and
helpful web links
It is core to facilitating outreach to
businesses, municipalities and other
community organizations to share
resources and tools developed.
Interim Report
May 2020
July 16, 2020
5. Launch
The launch is a separate event,
broadly opened to the public (with an
initial focus but not necessarily limited
to) the Durham Region, with the
intention to:
• Provide a detailed overview of the
IL outcomes and Monograph.
• Invite additional input.
• Provide a full stakeholder -based
awareness forum based on the
outcomes to date.
Given the size,
technical and
logistical
requirements, and
impact, planning will
need to begin as
soon as funding is
secured, by
February 2020.
September 17, 2020
Final report
September 2020
October 30, 2020
• Final dates to be determined in consultation with Project Authority and Community Advisors/Presenters re
availability.
30
SCHEDULE "D"
BUDGET
Milestones
Description
In -Kind
(PAAC /SSATG)
Cash
(MSAA)
Total
1. Innovation
Lab
April 16, 2020
For 25-30 invited participants:
$ 25,690
Host facilities through City of Pickering
[Room needed for 30 including
capacity for 3 breakout sub -groups]
$4,500
Facilitator:
• Organizational planning (3 days)
. Facilitation Preparation (2 days)
• Delivery (1 day)
• Summary (1 day)
• Debrief/Strategizing with work
team (1 day)
• Ancillary Team/Lead Discussions
(1 day)
$6,000
2 x Co-
Facilitators
(4 -days)
$6,750
Live Captioning (CART) & ASL:
• $165/hr CART: $1,320
• CART Setup: 400
• $3.50/pg transcript: 1,000
$4,040
• $165/hr ASL: $1,320
Catering (IL & F/U Meetings)
$1,400
Materials
[All content needs to be
accessible/alternate formats]
$1,200
Travel/Honourarium ($300x6) **
$1,800
Subtotal
$ 10,500
$ 15,190
2. Monograph
and PowerPoints
June 24, 2020
$28,277
Development:
• Research, consultation and draft
creation by PAAC / SSATG
$7,667
• Draft research, writing, graphics,
editing, review by part-time staff
(@ — $30/hour), including
accessible content writing.
$4,750
• Consolidation & Reporting, Post-
Innovation Lab Feedback Results
$1,360
• Alternate Format Adaptations
$3,500
• Publication (Initial focus on
Durham businesses) (Also used for
#3 Launch)
$9,000
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Milestones
Description
In -Kind
(PAAC / SSATG)
Cash
(MSAA)
Total
Distribution
[All content needs to be available in
accessible/alternate formats,
translation, web, social]
$2,000
Subtotal
$ 7,667
$ 20,610
3. Launch
September 17,
2020
(Half -Day)
Initial Training & Outreach:
Attendance:
• 30 to 40 face-to-face, plus
• 80 to 120 by webcast
$ 23,200
Host facilities through City of Pickering,
including interactive webcasting during
event.
$4,500
Facilitator
• Planning (2 days)
• Delivery (1 day)
$4,500
2 x Co-
Facilitators
(3 -days)
$2,250
Keynote speaker
$4,450
Live Captioning / ASL
$2,100
Catering
$1,600
Materials (Coupled with Publications in
#2, & Further
Continuation/Outreach/Education
Efforts)
$3,800
Subtotal
$ 9,000
$14,200
Totals
$ 27,167
(35%)
�r
$ 50,000
(65%)
$ 77,167
(100%)
** Considered necessary to enable/encourage attendance and direct representation/engagement of people
with disabilities (PWDs) with min resources, estimated at 8-10 PWDs. (Participants with
business/organizational coverage would not need this.)
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SCHEDULE "E"
PAYMENT PLAN
PAYMENT PLAN
Date
Activities
Amount
April 16, 2020
Innovation Lab
$15,190
June 24, 2020
Monograph and PowerPoints
$ 20,610
July 16, 2020
Submit Interim Report
September 17, 2020
Launch o
<less 10% Holdback>
$ 9,200
October 30, 2020
Submit Final Report
*$5,000
Total
3. The actual Monograph and
associated overview slideshow.
$50,000
*10% holdback of full payment
SCHEDULE "F"
REPORTS
The City of Pickering will provide a [interim/final] report(s) that includes a review of all activities from the
Pickering Accessibility Advisory Committee (PAAC) Service & Support Animal Task -Group (SSATG) initiative
including outcomes and performance measures.
Report
Description
Date
Report outcomes, to date, to include
the:
July 16, 2020
1. Continued engagement of the
Stake Holder / Task Group Team.
Interim Report
2. Implementation of the Innovation
Lab and Post -Innovation Lab and
the composite IL report.
3. The actual Monograph and
associated overview slideshow.
33
Report
Description
Date
Final Report
Report of the outcomes of the Project
back to the Province.
October 30, 2020
34
Attachment #2 to CS 08-20
c -44 -
DICKERING
Notice of Motion
Therapy/Support/Service Dogs
Date: May 14, 2018
Moved by: Councillor Maurice Brenner
Seconded by: Councillor lan Cumming
Whereas: The City of Pickering is committed to a city that is inclusive and barrier free;
Whereas: In Ontario there is legislation and laws to ensure the rights of persons with
disabilities are protected, such as the Blind Persons Act, the Human Rights Code,
Integrated Accessibility Standards under the Accessibility for Ontario Disabilities Act and
the Food Premises Act;
Whereas: Despite these protections, each and every day, persons with a range of visible
and/or invisible disabilities who enlist the support of dogs, as an accommodation to assist
in achieving inclusiveness, continue to face challenges/restrictions/barriers as a result of a
lack of awareness of the laws and/or what is considered a support/service dog;
Whereas: The Human Rights Code, with the exception of "guide dogs", does not define
the term service animal/dog, but relies on the definition of what is considered a disability,
which includes both physical and psychological reliance;
Whereas: This lack of any definition and/or required training, contributes to the day-to-day
challenges to users, that are caused by refusal to provide access and/or the need to
disclose to establishments, that question an individual's reliance on the service/support
dog;
Whereas: The Accessibility Advisory Committee of Pickering seeks the support of Council
and City staff to embark on an engagement of consultation and creative problem solving
via an Innovation Lab to look at best practices and various options that may be considered
as a way of removing the barriers including, but not limited to implementing a recognizable
license tag for all therapy/support/service dogs;
Now Therefore be it resolved that City staff (Animal Services and By-law) form a working
group under the leadership of the Accessibility Advisory Committee, which will include
various partners from organizations involved, providing support/therapy and/or service
dogs, including but not limited to representation from the management of the Pickering
Town Centre and the Ajax -Pickering Board of Trade to be part of an Innovation Lab to
report back to Council no later than March 2019 on its recommendations.
Carried