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Home My WebLink AboutOES 52-09 REPORT TO EXECUTIVE MEETING I KERI G Report Number: OES 52-09 Date: December 14, 2009 08 From: Everett Buntsma Director, Operations & Emergency Services Subject: City of Pickering 2010 Annual Accessibility Plan - Endorsed by the Accessibility Advisory Committee for Council Consideration File: A-1400 Recommendation: 1. That Report OES 52-09 regarding the City of Pickering 2010 Annual Accessibility Plan be received; and 2. That Council endorse the City of Pickering 2010 Annual Accessibility Plan as presented and reviewed by the City of Pickering Accessibility Advisory Committee. Executive Summary: The purpose of the Ontarians with Disabilities Act, 2001 (ODA) is to improve opportunities for people with disabilities and to provide for their involvement in the identification, removal, and prevention of barriers to their full participation in the life of the province. The ODA mandates that all municipalities prepare annual accessibility plans. By the end of 2010, the City of Pickering aims to review and/or remove the barriers identified in the 2010 Annual Accessibility Plan. Over the next several years, the City of Pickering aims to address all facility related improvements as outlined in the City's 2000 Accessibility Audit. Financial Implications: As a result of the City of Pickering 2000 Accessibility Audit Report, the City of Pickering made a commitment to include $25,000 in the annual capital budget to remove or prevent facility related barriers. Over the years, this figure has risen and in 2007 the City of Pickering committed a total of $35,000 in its annual capital budget. As a result, many of the facility related barriers included in the 2010 Annual Accessibility Plan would draw on these funds identified under capital account 2719.6183. The potential costs to complete the policy and service related barriers have not yet been determined and will be subject to approved 2010 capital and operating budgets. Any Report OES 52-09 December 14, 2009 Subject: City of Pickering 2010 Annual Accessibility Plan Page 2 09 barrier that cannot be completed within the 2010 approved capital or operating budget will be deferred to future annual accessibility plans. I Sustainability Implications: The City of Pickering is committed to meeting the needs of all its citizens. The Annual Accessibility Plan is one way to continually assess our service delivery and remove barriers where they exist. A barrier free municipality fosters a community where civic pride and civic participation can be maximized. The engagement of all its citizens is a fundamental component to achieving a sustainable community. Removing barriers enables full community participation for generations to come. Background:. The Ontarians with Disabilities Act, 2001 (ODA) received Royal Assent on December 14, 2001. The purpose of the Ontarians with Disabilities Act, 2001 (ODA) is to improve opportunities for people with disabilities and to provide for their involvement in the identification, removal, and prevention of barriers to their full participation in the life of the province. Under the Act, all municipalities are required to prepare annual accessibility plans, make the plans public and consult persons with disabilities. According to the Ontario Accessibility Directorate within the Ministry of Citizenship, the purpose of the Annual Accessibility Plan is to describe the measures that the municipality has taken in recent years and the measures the municipality will be taking in the coming year to identify, remove and prevent barriers to people with disabilities. According to the requirements of the Ontarians with Disabilities Act, 2001 (ODA), the City of Pickering has prepared the 2010 Annual Accessibility Plan. The City's plan is for the period of January 2010 to December 2010. The barriers identified in the 2010 Plan were based on information collected from City staff. The 2010 Annual Accessibility Plan has been reviewed and endorsed by the City of Pickering Accessibility Advisory Committee. In order to make the plan available to the public, the City of Pickering will place an advertisement in the local newspaper to announce the completion and availability of the 2010 Annual Accessibility Plan,. The public will be able to access the 2010 Annual Accessibility Plan electronically via the City of Pickering website or by picking up a hard copy at the Pickering Civic Complex or Pickering Central Library. CORP0227-07/0.1 revised Report OES 52-09 December 14, 2009 Subject: City of Pickering 2010 Annual Accessibility Plan Page 3 A~ttAchments: 1. City of Pickering 2010 Annual Accessibility Plan Prepared By: Approved / Endorsed By: Marisa C r ino J Stephen olds Supervi , Culture & Recreation Division Head, Culture & Recreation Approved / i- ~orsed B V sm Director, Operations & Emergency Services MC:mc Copy: Chief Administrative Officer Recommended for the consideration of Pickering City Council l III I~ Thomas J. Q in , RD , MM III Chief Administ ative Officer CORP0227-07/01 revised Attachment #1 to Report #OES52-09 Ctrs 00 1 of 41 I's ' 1 1 2010 Annual Accessibility Plan January 2010 - December 2010 Section 1: Municipal Jurisdiction(s) Participating in this Plan City of Pickering Address: Pickering Civic Complex One The Esplanade Pickering, ON L1 V 6K7 Key Contact: Prem Noronha-Waldriff Coordinator, Community Recreation Programs 905.420.4660 ext. 3229 pnoronha-waldriff@cityofpickering.com The City of Pickering is Toronto's eastern neighbour and home to a growing community that blends business opportunities, cultural diversity and historical rural settings with a picturesque Lake Ontario waterfront. The City of Pickering is committed to making Pickering an attractive place in which to live, work and invest. Within 22,652 hectares, the City of Pickering boasts top- quality municipal sports fields and recreation programs, quarter-million square foot recreation complex, 19th century interpretive museum, libraries, many community and neighbourhood parks, conservation areas, new waterfront facilities and hiking trails. In 2008, Pickering's estimated population stood at 92,813. The Corporation of the City of Pickering employs 416 staff to meet the needs of its residents. The City of Pickering's main administration building is located at the Pickering Civic Complex, One The Esplanade in Pickering and can be reached at 1.866.683.2760 or TTY 420.1739. The Corporation also maintains satellite facilities for Library Services, Fire Services, Recreation Complex, Community Centres, Pickering Museum Village, and an Operations Centre. 1 Attachment #1 to Report #OES52-09 12 0? of 41 The Corporation operates within five (5) departments headed by the Chief Administrative Officer (Office of the CAO) and they include: Administration Department • Customer Care Centre • Human Resources Division • Legal Services Division Office of Sustainability • Marketing & Business Development • City & Economic Development • Sustainability • Website Corporate Services Department • Finance & Taxation • Accounting Services • Supply & Services • Information Technology • Internal Audit • Clerks Division Operations & Emergency Services Department Culture & Recreation Division • Facilities Operations Division • Fire Services Division • Municipal Property & Engineering Division Planning & Development Department • Planning • Information & Support Services • Development Control • Building Services Library Services are the responsibility of the Pickering Public Library Board, which is appointed by Pickering Council. Section 2: Other Organizations & Agencies Participating in this Plan None 2 it Attachment #1 to Report #OES52-09 of 41 13 Section 3: Consultation Activities City of Pickering staff • Completed a workbook to assess past initiatives, identify current barriers and action items to remove those barriers • Input from working group was collected in October 2009 City of Pickering Accessibility Advisory Committee (AAC) • Completed review and discussion of the draft 2009 Annual Accessibility Plan at their committee meeting in October 2009 and provided comments. i 3 Attachment #1 to Report #OES52-09 4 tf- of 41 Section 4: Plan Develo ment Working Group (CORE Group) Working Group Member Department/Division Contact TelephonefM Represented & Email Marisa Carpino Culture & Recreation Phone: 905.420.4660 ext. 3223 mcarpino@cityofpickering.com Prem Noronha-Waldriff Culture & Recreation Phone: 905.831.1711 ext. 3229 TTY: 831.8604 noronha-waldriff cit of ickerin .com Tony Prevedel Facilities Operations Phone: 905.420.4660 ext 2099 tprevedel@cityofpickering.com Lynda Taylor Planning Phone: 905.420.4617 ext. 2035 Itaylor(cD-cityofpickering. com (Tim Moore) Chief Building Official Phone: 905.420.4631 ext. 2070 tmoore cit of ickerin .com Lisa Harker Clerks Phone: 905.420.4611 ext. 2097 Iharker -cityofpickering.com Jennifer Parent Human Resources Phone: 905.420.4627 ext. 2160 iparent@cityofpickeripg.com Judy Hodgson Customer & Phone: 905.420.4648 Administrative TTY: 420.1739 Services ihodgson@cityofpickering.com Deputy Fire Chief Fire Services Phone: 905.839.9968 Simon Almond Community Emergency salmond(cD-citvofpickering.com Management Program Fire Chief Bill Douglas Fire Services Phone: 905.839.9968 ext. 2080 bdouglas@cityopickering.com Richard Holborn Municipal Property & Phone: 905.420.4630 ext. 2049 Engineering rholborn(a)-cityofpickering.com Darrell Selsky Supervisor, Engineering & Capital Phone: 905.420.4630 ext. 2149 Works dselsky@cityofpickering.com Gilbert Boehm Library Services Phone: 905.831.6265 ext. 6225 gilbertb(aD-picnet.org TTY: 905.831.2789 Stan Karwowski Taxation, Accounting, Phone: 905.420.4634 ext. 4640 Supply & Services skarwowski@cityofpickering.com Jon Storms Information Phone: 905.420.4660 ext. 2163 Technology is.torms@cityofpickering.com Chantal Whitaker Office of Phone: 905.420.4625 ext. 2170 Sustainability cwhitaker(aD-cityofpickering.com 4' Attachment #1 to Report #OES52-09 of 41 15 Initiative: Previous City of Pickering Annual Accessibility Plan's identified barriers and strategies with timelines to address these barriers. Methods Used to Identify Barriers: Status ;Metliodolo Description Annual Accessibility Information from each Submissions were Workbook issued to City area regarding recent completed in October in October 2009 to staff initiatives to remove 2009 for their comments. barriers and strategies to remove existing barriers Responses were in the coming year. reviewed and included (where appropriate) into the 2010 Annual Accessibility Plan. The City of Pickering The AAC were provided Suggested changes were Accessibility Advisory an opportunity to review accommodated in the Committee (AAC) the 2009 Annual City's final 2010 Annual consulted on the City's Accessibility Plan (draft) Accessibility Plan Accessibility Advisory and make comments at Plan. their October 2009 advisory committee meeting. CORE Plan Development The Plan Development Updates of the 2009 Working Group Updates. Working Group provided Accessibility Plan are regular updates in 2009 incorporated into this to the 2009 Accessibility plan. Plan. Existing and new barriers were discussed. Input collected for the 2010 Annual Accessibility Plan. 5 6 Attachment #1 to Report #OES52-09 of 41 Barriers Identified & Status: Items Outstanding from 2003/04 Accessibility Plan: Barrier & Type Strategy for Status removal/ prevention Citizens who have Have an Evacuation and This is the responsibility special accessibility Transit Plan that of the Region of Durham. needs are not considered addresses the needs of "The Durham Region in the current emergency all citizens. Evacuation and plans. Sheltering Plan" incorporates a very Technological/Procedural comprehensive document published by N.F.P.A. entitled Emergency Evacuation Planning Guide for people with disabilities. This new plan is now in lace. Entrance to Claremont Level entrance threshold This requires significant Community Centre is to the interior surface of site works, which has inaccessible to the Claremont been budgeted for in wheelchair users Community Centre. 2009 but not yet completed. Physical 6 Attachment #1 to Report #OES52-09 - of 41 17 Items Outstanding from 2004/05 Accessibility Plan: Barrier Type Strategy for Status removal/ prevention North access to change Modify access to include Completed rooms at Pickering automatic doors and card New doors have been Recreation Complex is access. installed but still have to not easily accessible be automated with our security system. Physical East Entrance to East This will be accomplished Project has been Shore Community Centre in 2009 with the rescheduled for 2010 is not easily accessible proposed reconstruction of repair of parking lot. Physical Greenwood Branch The washrooms, Completed Library is not accessible entrance and access to to anyone in a wheelchair the book drop are not New front entrance auto and would provide some accessible. This is an old doors still have to be problems to anyone building of some installed. without full mobility historical value and to renovate at this time . would be extremely costly. A new fully accessible facility to serve our northern clientele may well be an option should we realize significant growth in the north. Review against priorities set in the Architectural accessibility audit. 7 Attachment #1 to Report #OES52-09 18 'g' of 41 Items Outstanding from 2005/06 Accessibility Plan: Barrier Type Strategy for Status removal/ prevention Lack of a system to The full implementation Public Alerting project is provide emergency of a community wide completed but the communications for public alerting system will program is deemed it to visually impaired and address this barrier be lacking. Further work hearing impaired citizens is being scheduled. This is still a pending item for Policy/Practice the future. Emergency plans and The Community Both exercises conducted procedures that do not Emergency Management in 2009 have incorporated address the need of Plan, and procedures are services and issues citizens who may require being written to address related to accessibility specific assistance during these issues. Future and also vulnerable a community emergency emergency exercises will population. We will or major crisis include scenarios that continue to incorporate require emergency these inputs in future Policy/Practice managers to take action training initiatives. to address accessibility Emergency Management needs Ontario has published a document entitled Emergency Preparedness Guide for people with disabilities and special needs. This document is available to the public and is part of our public education initiatives. Entrance door at ESCC. Consider installing an Completed ESCC gymnasium doors automatic door. leading from gym to A chair lift and automatic seniors centre are Re-design entrance doors have been installed inaccessible on the eastern portion of the building so that the Physical m is accessible. Inadequate signage at Informational Defer to 2010. the .six key municipal Prior to completing this facilities item consideration may want to be give to Communicational adopting a City standard so that all buildings are signed in a similar manner. Whitevale Branch Library Physical layout is Defer to 2011 is inaccessible inaccessible Architectural 8 Attachment #1 to Report #OES52-09 6 of 41 Items Outstanding from 2006/07 Accessibility Plan: 19 Barrier Type Strategies for removal or Status prevention Non-accessible entry Corrective measures Not feasible due to doors - there is no button depend on budget security constraints. to open entry doors capabilities and Door must be locked at Corporate Services committee discussion. all times to restrict public access to Corporate Physical/Architectural Review conducted. Services. Staff will open the door for anyone that is permitted access. Develop and Implement a Consultation and Project has been Comprehensive Public participation with and completed. Potential Alerting System. from other levels of inadequacies have been government are routinely identified and are being Developing emergency used to address these evaluated by our plans requires matters. contractor. Anticipated cooperation from other Completion is 2011. levels of government. The matters of public alerting, evacuation, and emergency transit are examples of issues that pose extra challenges to the City when attempting to adequately develop plans and procedures. Policy/Practice Benches in Rec. Wider benches to be Completed Complex family installed in cubicles. changerooms are not All benches in the wide enough to change cubicles have been kids with special needs enlarged. Physical Soap dispensers in the Lower soap dispenser on To be completed by Banquet Halls of the Rec. the wall. December 31, 2009. Complex washrooms are not low enough for young campers or people in wheelchairs to reach. Physical 9 Attachment #1 to Report #OES52-09 20 10 of 41 Barrier Type Strategies for removal or Status prevention Sink and soap dispenser Lower counter with sink To be completed by in PCCC washrooms are and soap dispenser. December 31, 2009. too high for someone in wheelchair to reach Physical Inaccessible entrance Improve driveway Major structural and washroom at WSCC entrance, parking lot, renovations required. electrical/plumbing/HVAC Physical systems, ramp and Still under review. program viewing and make washroom accessible. Don Beer Arena: No Replacing doors and Will be completed with automatic door to install automatic door 2010 Don Beer washrooms in Rink 1 Renovation Project Lobby Physical No accessible access to Create an elevated Will be completed with bleachers in Rink 1 & 2 platform area at the south 2010 Don Beer and very poor sight line end of each rink for Renovation Project for people in wheelchairs wheelchair users at rink boards Physical Inaccessible Sidewalks Waterfront Trail from Will be completed in Marksbury Road to Park 2010 Capital Works Project Crescent - will have curb Physical depressions installed for wheelchair and scooter access Application Counter in Consider re-designing a Barrier Free counter and Planning & Development portion of the counter to revised entry gate design is too high and entry gate make it accessible to has been completed is not fully barrier free wheelchairs, if and when the counter is expanded Construction will be Physical considered when P & D area is reviewed for improvements through the City's budget. 10 i Attachment #1 to Report #OES52-09 11 of 41 21 Barrier Type Strategies for removal or Status prevention Lack of Design standards Finalize Site Plan Revisions requested by in the Site Plan Procedural Manual ACC have been procedural manual to Chapter pertaining to incorporated into design assist development Accessibility design. standards review process. standards, Completion of Final Communicational manual is ongoing and Policy/Practice expected to be complete b June 2010 I 11 Attachment #1 to Report #OES52-09 22 a of 41 Items Outstanding from 2008 Accessibility Plan: Barrier Type Strategies for removal or Status prevention Typefaces. Policies and Procedures Complete have been implemented A Communications Informational and staff have been Standard Operating trained through the Procedure has been Accessible Customer developed which Service Standards. This addresses typefaces. is also under review with the impending Information & Communication Standard. The information on our Have the list of City Complete website(s) is only translators available on Staff are also considering available in English. the website Language Line Services in our 2010 budget. This Informational will be coordinated through our Customer Care Centre. Corporate promotional To put corporate Working towards W3C materials (print) may be promotional materials on compliance level 2 by difficult to read for the our website(s) - resident 2010. visually impaired would need to have reading software Browse aloud and Informational information tags were added in 2009. Additional enhancements are under review. I 12 Attachment #1 to Report #OES52-09 13 of 41 23 Barrier Type Strategies"for'removal or Status prevention Hearing accessibility for Sign Complete. the Hearing Impaired Language This is included in our (recommended from Training Accessibility Standards Corporate Services) for Customer Service policies, procedures and Informational training initiatives that will be completed over the course of 2009 to ensure full compliance by January 1, 2010. Specific training for sign language will not be included, however, training on how to communicate with the people with disabilities will be.undertaken with related Standard Operating Procedures and Policies to address the needs. TTY lines are available. Interpreters can be arranged given a specific request. Liverpool Road South Install Curb Depressions Deferred until 2010 Sidewalk Installation Physical Sheppard'Avenue Install Curb Depressions Fall 2009 Completion Sidewalk Installation Physical Westshore Boulevard Install Curb Depressions Deferred until 2010 Sidewalk Improvements Physical 13 Attachment #1 to Report #OES52-09 24 14 of 41 Pickering Recreation Complex: Barrier Type Strategies for removal or Status prevention Benches in members Increase the height of Ongoing change rooms too high benches in the members for patrons. change rooms to better accommodate Physical seniors/disabled who have trouble getting down to the low benches now - also make them wider. Washroom doors in Install accessible door Requires budget family change rooms not access to the washrooms allocation. accessible (2) in the family change rooms. (2) Physical Determine if these doors .are able to have power bars attached. Grab bars required in Install various grab bars Most washrooms have washrooms. in washrooms as been retrofitted. This required. (lobby) item will be completed by Physical Dec. 31St 2009. Registration Counter is Obtain quote to complete Planned for 2010 too high for persons in a this project. wheelchair.. Physical Pickering Museum Village: Barrier Type Strategies for removal or Status prevention Redman House: Install - power doors for _ Will be considered Main door and entrance and washroom against other budget washrooms are not doors. priorities accessible. Physical 14 i Attachment #1 to Report #OES52-09 1 of 41 25 Don Beer Arena: Barrier Type Strategies for removal or Status prevention Washroom doors are not Replace existing two Will be completed with accessible. (Rink 1) washroom doors in old 2010 Don Beer section (Rink One lobby) Renovation Project Physical with new doors that are operated by a power opener using push-pads Remove or modify old Obtain quote to complete Will be completed with entrance (Rink One) this project. 2010 Don Beer ramps - to discourage Renovation Project this being used by persons with a disability - the new entrance (near the handicap parking) is fully accessible with no elevation changes. Physical West Shore Community Centre: Barrier Type Strategies for removal or Status prevention Washrooms not Power doors for Major structural accessible. washrooms (2) renovations required. Physical Under review. Proper grab bars for' Install grab bars This item will be . washrooms. completed by Dec. 31St 2009. Physical East Shore Community Centre: "Barrier Type Strategies for removal or Status prevention Exterior ramp only has 1 Install 2" handrail if To be completed as part handrail required. of the 2010 Parking Lot Renovation Project. Physical 15 Attachment #1 to Report #OES52-09 26 of - 41 Items Outstanding from the 2009 Annual Accessibility, Plan: OPERATIONAL REVIEW Administration Department: Barrier Type Strategies for removal or Status prevention Making the City Website Redesign website A staff team is currently accessible working on implementing changes to meet the 2010 changes to the Accessibility Standards Act. To be implemented in 2010. MP&E: Barrier Type Strategies for removal or Status prevention Westshore Boulevard - Install Curb Depressions Defer to 2010 Oklahoma Drive to at intersections for Sunrise Avenue Road sidewalk access Reconstruction including new curbs Toy Avenue - Road Install Curb Depressions Defer to 2010 Reconstruction including at intersections for new concrete curbs & sidewalk access sidewalks Luna Court - Road Install Curb Depressions Completed Reconstruction including at intersections for new curbs sidewalk access Wharf Street New Install Curb Depressions Defer to 2010 Sidewalk Installation west at intersections for of Liverpool Road sidewalk access All Facilities: Barrier Type Strategies for removal or Status prevention Grab Bars: Install grab bars in 40 Most grab bars have 30" by 30" L-Shaped disabled washrooms. been installed. All required. remaining grab bars to be installed b Feb. 2010. Paper Dispensers: Install over 300 Most dispensers have Toilet paper and paper dispensers at the proper been installed. All towel dispensers are too height, in every remaining dispensers to high. washroom. be installed by Feb. 2010. 16 Attachment #1 to Report #OES52-09 4 of 41 27 All Facilities Continued: Barrier Type Strategies for removal or Status prevention Soap Dispensers: Install over 50 dispensers Most dispensers have Soap dispensers are too at the proper height, in been installed. All high. every washroom remaining dispensers to be installed by Feb. 2010. Signage: Under review for all To be completed by Dec. Inadequate signage at all facilities. 31St 2010 pending the, Facilities development of a Corporate Standard. Mirrors: Install 40 Angled Mirror at Install 40 Angled Mirror at Most washrooms do not the proper height, in the proper height, in have an Angled Mirror for every washroom. every washroom. Some wheelchair use. washrooms have been retrofitted. Remaining washroom retrofitting requires budget allocation. Counters: Install new counters in Numerous washrooms Most washroom counters every washroom. counters have been not at the proper height. retrofitted. Remaining washroom retrofitting requires budget allocation. Lever Taps: Install 1 Lever Style set Some washrooms have Most washrooms do not of taps in every been retrofitted. have lever style taps. washroom. Remaining washroom retrofitting requires budget allocation. Auto Soap Dispensers: Install 1 Auto Soap Requires budget No Hands Free Auto dispenser in every allocation. Dispensers in any washroom. washroom. Auto Paper Dispensers: Install 1 Auto Paper towel Requires budget No Hands Free Auto dispenser in every allocation Dispensers in any washroom. washroom. 17 Attachment #1 to Report #OES52-09 28 of 41 Pickering Museum Villa e: "Barrier Type Strategies for removal or Status prevention Install 3 Power Doors as Install3 Power Doors as Not yet completed required. required. Log Barn: Install access ramp (built Will be completed in No Access Ram b MP&E 2010 Walkway: Redesign walkway Scheduled to be Hill from Admin. Building completed in 2010 to Village not accessible. East Shore Community Centre: Barrier Type Strategies for removal or Status prevention Washrooms: Possible Resolution 1: This resolution refers to Not Accessible Renovate the existing the washrooms at West Maintenance Room at Shore C.C and is under the Front Entrance. review as part of a major renovation project. Possible Resolution 2: This resolution refers to Renovate the existing the washrooms at West Office that has been Shore C.C and is under loaned to the review as part of a major Gingerbread Daycare. renovation project. Possible Resolution 3: This resolution refers to Construct a new front the washrooms at West entrance in the alcove Shore C.C and is under on North side of the review as part of a major building that includes an renovation project. Accessible/Family style Washroom. 18 Attachment #1 to Report #OES52-09 29 of 41 East Shore Communit Centre: Barrier Type Strategies for removal or Status revention Exterior Ramp: Railing Defer to 2010 Add 1 railing on the north side. Disabled Parking: Add reserved spaces to Complete as part of No reserved spaces on the parking loat Parking Lot Improvement the east side of Facility. Capital Project. Defer to 2010. Access to Gymnasium: Install Chair Lift Completed The gym is not An chair lift has been accessible from the installed so access is Seniors Centre entrance provided via the doors on the east side of the m. Pickering Recreation Complex: Barrier Type Strategies for removal or Status prevention Family Changerooms: Widen benches Completed Benches not wide Wider benches to be enough installed in cubicles. Family Changerooms: Lower benches Completed Benches too high. Renovate or install new seating all seating to the ro er height. Men's Washroom - Level Renovate washrooms Completed 2; Washroom is not Washrooms have been accessible. renovated and are totally accessible. Women's Washroom - Renovate washrooms Completed Level 2; Washroom is not Washrooms have been accessible. renovated and are totally accessible. Family Changeroom: Review options Determine if Auto Doors No Auto Door for Openers are possible Washrooms (2) and.have them installed. Requires Budget Allocation. Registration Counter: Redesign counter Planned for 2010 Too high for people in a wheelchair. Banquet Hall Doors: Install automatic doors Completed No Auto Door openers. Automatic doors installed. 19 3 0 Attachment #1 to Report #OES52-09 ao of 41 Greenwood Libra : 'Barrier Type Strategies for removal or Status prevention Entrance: Renovations Completed. Entrance and Book Drop is not accessible to Renovations are required anyone in a wheelchair. to automate the front doors. Claremont Community Centre: Barrier Type Strategies for removal or Status prevention Entrance: Level threshold Threshold must be Is inaccessible to levelled to the entrance wheelchair users sidewalk but not yet completed. Parking: Include parking spaces Include Parking Spaces Is inaccessible to part of 2009 Driveway wheelchair users Improvements but not yet completed. Greenwood Community Centre: Barrier Type Strategies for removal or Status prevention Inaccessible Public Renovations Completed. Meeting locations Renovations are required to automate the front doors. Libra Services: Barrier Type Strategies for removal or Status prevention Website is not compliant Redesign website New catalogue will be with the Ontario installed in 2010 which Disabilities Act. can be used by a screen reader. Website cannot be read by a print disabled Library team will be person who has reading working on new website software on a computer. in 2010 to make it accessible. 20 Attachment #1 to Report #OES52-09 of 41 31 DECISION MAKING REVIEW Administration Department: Barrier Type Strategies for removal or Status prevention As a municipality, the Develop Policies and Completed City of Pickering must Procedures. comply with O.Reg. Policies and Standard 429/07 by January 1, Operating Procedures 2010. and training completed. In order to meet the requirements of this Policies: regulation, the City of Customer Service Policy Pickering must establish Accessible Customer policies, procedures and Service Policy processes governing the provision of its good and Procedures: services to persons with Communication and disabilities and it must Communications provide training to its Checklist employees on delivering Complaint Resolution customer services to and Citizen Feedback people with disabilities. Accessible Meetings Program Cancellations & Service Disruption Service Animals & Support Persons Training Planning & Development: Site Plan Manual to Complete site manual Staff to complete manual assist development by June 2010 review of site plan submissions is not yet complete Libra Services: Website is not compliant Redesign website New catalogue will be with the Ontario installed in 2010 which Disabilities Act. can be used by a screen reader. Website and catalog cannot be read by a print Library team will be disabled person who has working on new website reading software on a in 2010 to make it computer. accessible. 21 1 2 Attachment #1 to Report #OES52-09 of 41 The following Policies Policies/Procedures not and Procedures have compliant with the been developed to meet Ontario Disabilities Act. the requirements of the legislation including training. Policies: Accessible Customer Service Policy Procedures: Program Cancellations & Service Disruption Service Animals & Support Persons Training Communications Checklist Accessible Meetings Last two procedures to be completed by Jan 1, 2010. i 22 Attachment #1 to Report #OES52-09 9,3 of 41 33 Section 5: Operational Review . - 5.1 Administration Department The Administration Department is responsible to ensure that the Corporation is operating with administrative effectiveness and providing an accountable and responsive government. The work teams include: • Customer Care Centre • Human Resources Division • Legal Services Division Operational Review: Review Date Review Method olo Status October 16, 2009 Staff Review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention Administration Counter is Physical Counter redesign and not accessible construction 5.2 Office of Sustainability The Office of Sustainability is. responsible for managing the City's sustainability initiatives and business development. The work teams include: • Marketing & Business Development • City & Economic Development • Sustainability • Website Operational Review: Review Date Review Methodology Status 2009 Staff and consulting Planned services will be used for Website was review Brousealoud enabled in 2009 List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention Corporate website Technological Proposed funds in 2010 budget to revise the corporate website; but, website was Brousealoud enabled in 2009. 23 3 4 Attachment #1 to Report #OES52-09 of 41 5.3 Corporate Services Department The Corporate Services Department is responsible for managing the financial affairs of the Corporation, including Taxation, Accounting, Supply & Services, Information Technology and Clerk's. The work teams include: • Finance & Taxation • Accounting Services • Supply & Services • Information Technology • Internal Audit • Clerks Division Review Date Review 'Methodology Status October 7, 2009 Staff Review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 5.4 Operations & Emergency Services Department The Operations & Emergency Services Department administrates and coordinates the efforts of the operational services division to ensure efficient and responsive delivery of the services of the following work teams: Operations & Emergency Services Department • Culture & Recreation Division • Facility Operations Division • Fire Services Division • Municipal Property & Engineering Division • Community Emergency Management Program Operational Review: Review Date Review Methodology Status October 2009 Staff Review and Use of Planned. City of London Guidelines List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention Liverpool Road Sidewalk Concrete Curb Curb Depression Installation Wharf Street to Annland Street Kingston Road at Walnut Concrete Curb Curb Depression Lane Sidewalk Installation - 24 Attachment #1 to Report #OES52-09 9S of 41 35 Barrier Barrier Type Strategies for removal or prevention Wharf Street east of Concrete Curb Curb Depression Liverpool Road Sidewalk Installation All Facilities: Barrier Type Strategies for removal or Barrier prevention Proper Grab Bars are not Physical By July 31S 2010 install installed in all accessible 30" by 30" L-Shaped washrooms. Grab Bars in all accessible washroom stalls. Toilet paper and paper Physical By July 31S 2010 Install towel dispensers are too larger dispensers, at the high. proper heights, in all washrooms and accessible washroom stalls. Paper Towel dispensers Physical By July 31S 2010 Install 1 difficult to use. auto dispenser in each public washroom. Soap dispensers are too Physical By July 31S 2010 Install high. new dispensers at the proper height in all public washrooms. Soap dispensers difficult Physical By July 31 2010 Install 1 to use. auto dispenser in each public washroom. Disinfectant dispensers Physical By July 31 2010 Install 1 difficult to use. auto dispenser at each public entrance area. Taps can be difficult to Physical By July 31s' 2010 Install 1 use. lever style tap in each public washroom. By Dec 31St 2009 review the possibility of installing one set of auto taps in each public washroom. 25 Attachment #1 to Report #OES52-09 36 ' of 41 All Facilities Continued: Barrier Barrier Type Strategies for removal or prevention Some washroom Physical By Dec 31S 2009 counters are too low. Determine which counters require renovations. By July 31St 2010 Renovate or install new counters as required in each public washroom. Most washrooms do not Physical By Dec 31S 2009 Install 1 have an Angled Mirror for Angled Mirror in each wheelchair/scoter users. public washroom. City Hall (4); Complex (8); Complex Arena (4) ESCC (6); WSCC (2); PCCC (2). Signage is inconsistent Physical Develop a Corporate and difficult to read. Signage Standard and develop a time frame to order signage and install it in all facilities. Pickering Museum Village: Barrier Barrier Type Strategies for removal or prevention No Automated Doors on Physical By July 2010 Review Main Door and budget requirements and Washrooms Doors in the develop time frames to Redman House install (3) automated doors in this area. No Access Ramp to the Physical By Dec 31 S 2009 Log Barn. Discuss with Operations staff if they can build the required ramp for this area. Walkway from the Admin. Physical New accessible walkway Building to the Village is will be designed and not accessible. constructed in 2010 as part of the Canada Builds Fund. 26 Attachment #1 to Report #OES52-09 3 2 of 41 East Shore Community Centre: Barrier. Barrier Type Strategies for removal or prevention Add 1 railing on the west Physical By July 31S 2010 Add 1 side ramp. railing on the west side ramp as part of the 2010 Parking Lot improvement project. No Access to Accessible Physical By Dec 31 S 2009 Review Washroom in the Lawn with Program staff the Bowling Lounge possibility of unlocking the required doors when programs are operating in the Community Room. There are no reserved Physical By July 31 s 2010 Add the Disabled Parking spaces required parking spaces on the east side of the as part of the 2010 Facility. Parking Lot improvement project. Don Beer Arena: Barrier Barrier Type Strategies for removal or prevention Rink 1: Entrance Lobby, Physical By December 2010 Washrooms, Design and Construct a Changeroom and 2nd major addition that will Level are not accessible address the barriers in this area. Pickering Recreation Complex.- Barrier Barrier Type Strategies for removal or prevention Level 2 Public Physical Complete. Major Washrooms are not Renovations have made accessible. these washrooms fully accessible. 2 Washroom Doors Physical By December 2010 Family Changeroom are Install Auto Doors not Automated Openers similar to the one installed in the Greenwood Library. Front Reception Counter Physical By July 2010 Renovate is too high. portions of the front counter to adhere to accessibility standards. 27 Attachment #1 to Report #OES52-09 38 ~ of 41 Pickering Recreation Complex Continued: Barrier Barrier Type Strategies for removal or, rprevention Front (West Side) Physical By December 2010 Entrance has limited Remove 2 sets of space available for existing doors and access. replace with a larger single sliding door. (Pending Budget Approvals. West Shore Community Centre: Barrier Barrier Type Strategies for removal or prevention Public Washrooms are Physical No Time Frame Has Been not accessible. Set for this Item. Design and Construct a new front entrance in the alcove on North side of the building that includes an Accessible/Family style Washroom. Mt. Zion Community Centre: Barrier Barrier Type Strategies for removal or prevention` Front Entrance is not Physical By July 2010 Install a accessible. automated front door and frame with.entrance slabs and threshold. , Two (2) Washrooms are Physical No Time Frame Has Been not accessible. Set for this item. Design 2 accessible washrooms that adhere to the historical requirements of this building. Greenwood Libra : Barrier Barrier Type Strategies for removal or revention Main Entrance doors are Physical By December 2009 not automated. Design new entrance doors and book drop area with Auto Door Openers. 28 Attachment #1 to Report #OES52-09 ciof 41 39 Greenwood Community Centre: Barrier Barrier Type Strategies for removal or prevention Most areas are not Physical No Time Period has been accessible. set. Major renovations, with significant costs would be required to address all accessibility issues in this facility. Whitevale Libra : Barrier Barrier Type Strategies for removal or prevention Most areas are not Physical No Time Period has been. accessible. set. Major renovations, with significant costs would be required to address all accessibility issues in this facility. Claremont Community Centre: Barrier Barrier Type Strategies for removal or prevention Main entrance doors are Physical By December 31S 2009 difficult to use. meet with Operations staff to determine a time frame when they can level the threshold from the entrance sidewalk into the main doors. There are no usable Physical Pending 2010 Budget Disabled Parking Approvals Include Spaces. Parking Spaces with appropriate curb cuts and ramps as part of the 2010 Parking Lot Improvements. 29 Attachment #1 to Report #OES52-09 Q _ZD of 41 Progress Club House: Barrier Barrier 'Type Strategies for removal or prevention Main entrance is not Physical Construct a wooden wheelchair accessible. ramp leading to the main entrance Washroom fixtures do not Physical Install new tapes, toilet meet accessible and paper dispensers. standards Washroom door is not Physical Install auto door opener. accessible Main Entrance door is not Physical Install auto door opener. accessible 5:5 Planning & Development The Planning & Development Department participates in numerous activities respecting land use policy, site planning, community development, and building construction. The work teams include: • Planning • Information & Support Services • Development Control • Building Services Operational Review: Review Date Review Methodology Status October 2009 Staff Review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 5.6 Library Services Provides library services, programs and resources to the community at various facility locations, which include Pickering Public Library, and Claremont, Greenwood, Petticoat Creek, Whitevale Branches. Operational Review: Review Date Review Method olo Status October 2009 Staff Review Com lete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 30 Attachment #1 to Report #OES52-09 3- L of 41 Section 6: Decision-Making Review 4 1 6.1 Administration Department The Administration Department is responsible to ensure that the Corporation is operating with administrative effectiveness and providing an accountable and responsive. government. The work teams include: • Customer Care.Centre • Human Resources Division • Legal Services Division Operational Review: Review Date Review,Methodolo Status October 16, 2009 Staff Review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 6.2 Office of Sustainability The Office of Sustainability is responsible for managing the City's sustainability initiatives and Business Development. The work teams include: • Marketing & Business Development • City & Economic Development • Sustainability • Website Operational Review: Review Date Review Methodology Status 2009 Staff and consulting Planned services will be used for review Website was Brousealoud enabled in 2009 List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention Technological Corporate website Proposed funds within 2010 budget to revise the corporate website; however, website was Brousealoud enabled in 2009. 31 Attachment #1 to Report #OES52-09 42 3,-,a of 41 6.3 Corporate Services Department The Corporate Services Department is responsible for managing the financial affairs of the Corporation, including Taxation, Accounting, Supply & Services, Information Technology and Clerk's. The work teams include: • Finance & Taxation Accounting Services Supply & Services Information Technology • Internal Audit • Clerks Division Operational Review: Review Date Review Methodology Status October 7, 2009 Staff Review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 6.4 Operations & Emergency Services Department The Operations & Emergency Services Department administrates and coordinates the efforts of the operational services division to ensure efficient and responsive delivery of the services of the following work teams: Operations & Emergency Services Department • Culture & Recreation Division • Facility Operations Division • Fire Services Division • Municipal Property & Engineering Division • Community Emergency Management Program Review Date Review Methodology Status October 7, 2009 Staff Review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 32 Attachment #1 to Report #OES52-09 3S of 41 43 6.5 Planning & Development The Planning & Development Department participates in numerous activities respecting land use policy, site planning, community development, and building construction. The work teams include: • Planning • Information & Support Services • Development Control • Building Services Operational Review: Review Date Review Methodology Status October 2009 Staff Review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 6.6 Library Services Provides library services, programs and resources to the community at various facility locations, which include Pickering Public Library, and Claremont, Greenwood, Petticoat Creek, Whitevale Branches. Operational Review: Review Date Review Methodology Status October 2009 Staff Review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 33 Attachment #1 to Report #OES52-09 44 3 of 41 Section 7: Targets and Actions 7.1 Administration Department The Administration Department is responsible to ensure that the Corporation is operating with administrative effectiveness and providing an accountable and responsive government. The work teams include: • Customer & Administrative Services • Human Resources • City Solicitor Barrier Action' Resources Costs Target Administration Counter Capital Unknown For future Counter is not redesign and at this time budget accessible construction consideration pending other budget priorities Total Cost $0 7.2 Office of Sustainability The Office of Sustainability is responsible for managing the City's sustainability initiatives and business development. The work teams include: • Marketing & Business Development • City & Economic Development • Sustainability • Website ;Barrier Action Resources Costs Tar 'et Corporate website Revise Budget dollars Undeter- Will be website are required to mined at proposed hire consulting this time within the services to and will be 2010 budget. revise the dependent Project website. Staff on desired timeline is time will also be features. dependent on required. total costs. Total Cost Unknown 34 I Attachment #1 to Report #OES52-09 35 of 41 7.3 Corporate Services Department The Corporate Services Department is responsible for managing the financial affairs of the Corporation, including Taxation, Accounting, Supply & Services, Information Technology and Clerk's. The work teams include: • Finance & Taxation • Accounting Services • Supply & Services • Information Technology • Internal Audit • Clerks Division `Barrier Action Resources Costs Target None Total Cost $0 7.4 Operations & Emergency Services Department The Operations & Emergency Services Department administrates and coordinates the efforts of the operational services division to ensure efficient and responsive delivery of the services of the following work teams (Division's): Operations & Emergency Services Department • Culture & Recreation Division • Facility Operations Division • Fire Services Division • Municipal Property & Engineering Division • Community Emergency Management Program Barrier Action Resources Costs Target Liverpool Road Curb Capital $500 Spring 2010 Sidewalk Depression Installation Wharf Street to Annland Street Kingston Road at Curb Capital $500 Spring 2010 Walnut Lane Depression Sidewalk installation Wharf Street east Curb Capital $500 Spring 2010 of Liverpool Road Depression Sidewalk Installation Total Cost $1,500 35 Attachment #1 to Report #OES52-09 of 41 All Facilities: `Barrier Action Resources Costs Target Proper Grab Bars Install 30 by Capital Budgets $6,000 July 31S 2010 are not installed in 30" L- to buy/install 30 all accessible Shaped bars washrooms. Grab Bars Toilet paper and Install larger Operating $1,000 July 31S 2010 paper towel dispensers, Budgets to dispensers are too at the proper buy/install 20 high. heights. dispensers Paper Towel Install auto Operating $3,000 July 31S 2010 dispensers difficult dispensers, Budgets to to use. at the proper buy/install 30 heights. dispensers Soap dispensers Install Operating $1,000 July 31S 2010 are too high. dispensers, Budgets to at the proper buy/install 20 heights. dispensers Soap dispensers Install auto Operating $3,000 July 31S 2010 difficult to use. dispensers, Budgets to at the proper buy/install 30 heights. dispensers Disinfectant Install auto Capital Budgets $2,000 July 31S 2010 dispensers difficult dispensers, to buy/install 20 to use. at various dispensers loctions. Taps can be Install 1 Capital Budgets $6,000 July 31S 2010. difficult to use. lever style to buy/install 30 tap in each taps. public washroom. Taps can be Review Review Phase $18,000 Dec 31S 2009. difficult to use. installation Only to install 30 one set of auto taps. auto taps in each public washroom Some washroom Determine Review Phase Not Known July 31S 2010 counters are too which Only. low. counters require renovations. Washrooms do not Install 1 Capital Budgets $9,000 Dec 31S 2010. have an Angled Angled to buy/install 30 Mirrors. Mirror in mirrors. each public washroom 36 Attachment #1 to Report #OES52-09 3-7 of 41 47 All Facilities Cont'd: Barrier Action Resources Costs Target Signage is Physical Capital Budgets. Not Known Not Known inconsistent and difficult to read. Total Cost $49,000+ Pickering Museum Villa e Barrier Action Resources Costs Target No Automated Install 3 Auto Capital Budgets $6,000 July 2010 Doors on Main Doors to buy/install 3 Door and auto doors. Washrooms Doors in the Redman House No Access Ramp Construct a Operating $500 July 31S 2010. to the Log Barn. ramp to the Budgets for Lo Barn materials Walkway from the Design and Capital Budget Unknown September Admin. Building to construct (2/3 of cost at this time 2010 the Village is not new covered by accessible. walkway Canada Builds Fund Total: $6,500+ East Shore Communi Centre. Barrier Action Resources Costs Target Additional railing Install 1 Capital Budget $2,000 July 31S 2010 needed on the railing on the west side ramp. west side ram No Access to Review item Non Required $0.00 Dec 31S 2009 Accessible with Washroom in the Program Lawn Bowling staff Lounge No reserved Add spaces Capital Budgets. $0.00 July 31 S 2010 Disabled Parking as part of the Part of Existing spaces on the east 2010 Project Costs side of the Facility. Parking Lot improvement Total $2,000 37 Attachment #1 to Report #OES52-09 48 of 41 Don Beer Arena: Barrier Action Resources Costs Target Rink 1 Lobby, 2010 Capital Budgets $2,000,000 December Washrooms, Renovation and Government 2010 Changeroom are Project will Grants. not accessible address all items Total: $2,000,000 Pickering Recreation Complex: :Barrier Action Resources Costs Target 2 Washroom 2010 Install Capital Budget $6,000 December Doors Family Auto Doors 2010 Changeroom are Openers not Automated Front Reception Renovate Capital Budget $6,000 July 2010 Counter is too portions of high. the front counter Front (West Side) Remove 2 Capital Budget $40,000 December Entrance has sets of 2010. limited space existing available for doors and access. replace with a larger single sliding door. Total: $52,000 West Shore Comm uni Center: Barrier Action Resources Cost Target ` Public Washrooms Review Not Known. Not No Time are not accessible. possibility of Known. Frame Has constructing Been Set a new front entrance with Accessible Washroom. Total: Unknown 38 Attachment #1 to Report #OES52-09 of 41 49 Mt. Zion Communit Center: Barrier Action Resources Cost Target, Front Entrance is Install Capital Budgets. $4,000 By July 2010. not accessible. automated front door 2 Washrooms are Review Not Known. Unknown No Time not accessible. possibility of Frame Has constructing Been Set a new front entrance with Accessible Washroom. Total: $4,000 Greenwood Libra : Barrier Action Resources Costs Target' Main Entrance Install new Capital Budgets $7,500 By December doors are not entrance from the Library. 2010 automated. auto doors and book drop area Total: $7,500 Greenwood Communi Centre: Barrier Action Resources Cost Target Most areas are not Major Not Known. Not No Time accessible. renovations, Known. Period has with been set. significant costs would be required to address all accessibility issues in this facility. Total: Unknown 39 Attachment #1 to Report #OES52-09 /4D of 41 Whitevale Libra : Barrier Action Resources Costs Target, Most areas are not Major Not Known. Not No Time accessible. renovations, Known. Period has with been set. significant costs would be required to address all accessibility issues in this facility. Total: Unknown Claremont Community Centre: Barrier Action Resources Costs Target Main entrance Level Operating $500 July 315 2010 doors are difficult Entrance Budgets to use. Interlock with threshold There are no New Parking Operating $500 No Time usable Disabled Lot Budgets Period has Parkin S aces. Contruction been set. Total: $1,000 Progress Club House: Barrier Action Resources Costs Target Main entrance is Construct a Operating $1,000.00 Dec, 315 2010 not wheelchair wooden Budgets accessible. ramp leading to the main entrance Washroom fixtures Install new Operating $1,500.00 Dec, 315 2010 do not meet tapes, toilet Budgets accessible and paper standards dispensers. Washroom door is Install auto Operating $3,000.00 Dec, 315 2010 not accessible door opener. Budgets Main Entrance Install auto Operating $2,500.00 Dec, 315 2010 door is not door opener. Budgets accessible Total: $8,000.00 40 Attachment #1 to Report #OES52-09 / of 41 51 7.5 Planning & Development The Planning & Development Department participates in numerous activities respecting land use policy, site planning, community development, and building construction. The work teams (Division's) include: Planning • Information & Support Services • Development Control • Building Services Barrier Action Resources Costs Target None Total:. $0 7.6 Library Services Provides library services, programs and resources to the community at various facility locations, which include Pickering Public Library, and Claremont, Greenwood, Petticoat Creek, Whitevale Branches. i Barrier Action Resources Costs Target' None Total Cost $0 Please Note: All capital funding items are pending. budget approval. Section 8: Monitoring Progress The core group of the plan development working group will provide a status report every second month to review progress of the plan. Follow up will be conducted with any staff or contacts that have a role in the implementation of the plan. Updates of the plan will be presented to the AAC on a bi-monthly basis. 41