HomeMy WebLinkAboutApril 15, 2026
Accessibility Advisory Committee
Meeting Agenda
Main Committee Room
April 15, 2026 - 07:00 PM
Members of the public may observe the meeting proceedings by viewing the livestream on
the HTML Agenda or the archived video available on the City's website.
How to Participate
Individuals looking to make a verbal delegation may do so in accordance with the City’s
Procedure By-law. In lieu of a verbal delegation, individuals may also submit written
comments to clerks@pickering.ca. To register as a Delegation, please submit a Delegation
Request Form by visiting pickering.ca/meetings.
For inquiries related to accessibility, please contact Legislative Services
Phone: 905.420.4611 | Email: clerks@pickering.ca
Review and Approval of Agenda
Disclosure of Interest
Approval of Minutes
Minutes, March 18, 2026 Page 3
Delegations/Presentations
Onila Miranda, Pickering Resident (7:15 pm)Page 9
Re: Love Is a Human Right — Make Ableism a Global Crime
New Business
Ontario Human Rights Code (OHRC) - Ableism Policy (7:30
pm)
Tim Higgins, Accessibility Coordinator
1.
2.
3.
3.1
4.
4.1
5.
5.1
Resident Portal - Digital Transformation (7:45 pm)Page 16
Kristen Fox, Supervisor, Customer Care
Shauna Tawadrous, Supervisor, Public Affairs & Corporate Communications
AAC’s Annual Report to Council (8:00 pm)
Tim Higgins, Accessibility Coordinator
Report to Council - Automatic Accessible Doors at City
Facilities (8:15 pm)
Tim Higgins, Accessibility Coordinator
City of Vaughan’s Inclusive Design Standards (IDS) (8:30 pm)Page 24
Councillor Maurice Brenner
Aaron Topple, Ajax-Pickering Board of Trade
Roundtable Updates (8:50 pm)
Other Business
Correspondence
Next Meeting - May 20, 2026
Adjournment
5.2
5.3
5.4
5.5
5.6
6.
7.
8.
9.
Accessibility Advisory Committee Meeting Agenda
April 15, 2026
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1
Present:
Accessibility Advisory Committee
Meeting Minutes
Main Committee Room
March 18, 2026 - 07:00 PM
S. Azhar
D. Currie
K. Hale
C. Rudberg-Chin
D. Schick
M. Shackleton
S. Snyders
Councillor M. Brenner - left at 8:18 pm.
Councillor M. Nagy
R. Perera, Deputy ClerkD. Poida, Senior Project Manager, Capital Projects
I. Janton, Senior Planner, Site Planning
K. Coleman, Manager, Recreation Services
T. Higgins, Accessibility Coordinator (Staff Liaison)
A. MacGillivray, Council and Committee Coordinator (Recording Secretary)
Regrets:
B. Ferguson
K. Sullivan
A. Topple, Ajax-Pickering Board of Trade
1. Review and Approval of Agenda
T. Higgins reviewed the agenda and noted that Items 4.1 and 5.1 had been deferred to the
April 15, 2026 meeting.
Moved By C. Rudberg-Chin
Seconded By D. Schick
That the Agenda for the March 18, 2026, Meeting of the Accessibility Advisory Committee
Meeting be approved.
Carried
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Accessibility Advisory Committee Meeting Minutes
March 18, 2026
2
2. Disclosure of Interest
No disclosures of interest were noted.
3. Approval of Minutes
3.1 Minutes, February 18, 2026
T. Higgins reviewed the February 18, 2026 Meeting Minutes and reviewed various
action items.
Discussion ensued amongst the Committee regarding:
• the status of the Committee recommendation regarding automatic accessible
doors at City facilities; and,
• a request to correct Bullet 1 under Other Business to reflect "Students
Promoting Accessibility Resilience and Kindness (SPARK)" as the student
club name.
Moved By C. Rudberg-Chin
Seconded By K. Hale
That the Minutes of the February 18, 2026, Meeting of the Accessibility Advisory
Committee be approved as amended.
Carried
4. Delegations/Presentations
4.1 Onila Miranda, Pickering Resident
Re: Love Is a Human Right — Make Ableism a Global Crime
Onila Miranda did not appear before the Committee. Onila Miranda sent his regrets
and has rescheduled their delegation for the April 15, 2026 Meeting.
5. New Business
5.1 Ontario Human Rights Code (OHRC) - Ableism Policy
This matter was deferred to the April 15, 2026 meeting.
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Accessibility Advisory Committee Meeting Minutes
March 18, 2026
3
5.2 Review of Fire Station 5 Plans
I. Janton and D. Poida provided an overview of the Fire Station 5 Plans, highlighting
various elements of the site and landscaping plans.
Discussion ensued amongst the Committee regarding:
• clarification that this was a new station to replace an existing station;
• whether the broader public had been consulted on the project;
• whether public art elements could be considered to be installed on the
property;
• whether there were traffic signal considerations for the adjacent intersection
for the exit and entry for fire trucks;
• pedestrian safety concerns and whether audible, visual, and tactile signals to
alert nearby pedestrians of exiting trucks could be considered;
• clarification that fire trucks would be primarily exiting the property to Sandy
Beach Road;
• whether there were considerations for a second elevator;
• the removal of a training room in the revised plans to reduce project costs;
• clarification that each room includes one murphy-style bed;
• the importance of the fire station as the primary station to respond to
emergencies at Pickering Nuclear Generating Station, Durham Live, and other
high-density residential developments;
• clarification regarding how Fire Services staff and others were consulted on
the project;
• the curb cut and turning radius for the entry and exit points for fire trucks;
• whether the building of the sidewalk to the property will be coordinated with
the Region of Durham road widening projects;
• clarification that the current fire station would remain operational until the new
fire station is ready to operate; and,
• clarification that the project would be presented to Council when the project is
ready for tender.
T. Higgins invited D. Poida and I. Janton back to the Committee to further
discuss the project at the May 20, 2026 Meeting.
5.3 2026 City of Pickering Municipal Election Accessibility Plan
R. Perera provided an overview of the City of Pickering Municipal Election
Accessibility Plan.
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Accessibility Advisory Committee Meeting Minutes
March 18, 2026
4
Discussion ensued amongst the Committee regarding:
• clarification that voting material would be provided in English and that
requests could be made for material in alternate languages;
• the opportunity to leverage the City's involvement with the Hidden Disability
Sunflower Program throughout the Municipal Election;
• the City's municipal election communication plan, and whether the Pickering
Public Library was a part of the plan; and,
• whether the slide deck could be shared with the Committee.
R. Perera to share the City of Pickering Municipal Accessibility Plan slide
deck with the Committee following the meeting.
5.4 AAC Annual Report to Council
T. Higgins provided an overview of the Committee Year-End Report and Work Plan.
Discussion ensued regarding:
• the deadlines for presenting the Year End Report and Work Plan and the
ability to adopt it at the April 15, 2026 Meeting;
• the inclusion of business considered at the March 18, 2026 meeting within the
Work Plan;
• the timelines for the proposed Symposium Project by the Accessible Housing
Subcommittee;
• clarification regarding the Committee's budget and its allocation for the
Canada Day Event and the proposed Symposium Project.
A revised draft of the Year End Report and Work Plan will be scheduled to be
presented to the Committee for approval at the April 15, 2026 Meeting.
5.5 Accessible Public Skating
S. Snyder spoke to the idea of an Accessible Public Skating Pilot Project.
Discussion ensued amongst the Committee and K. Coleman regarding:
• the potential to leverage the Hidden Disability Sunflower Program to better
support attendees;
• whether there were opportunities to provide community service volunteer
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Accessibility Advisory Committee Meeting Minutes
March 18, 2026
5
opportunities to community organizations to help support programming;
• the importance of ensuring the program is inclusive and not exclusive to
certain groups;
• concerns regarding ice availability and what times may be available for an
accessible skating program;
• potential opportunities to pilot the program during the summer season;
• clarification that the City's skating programming in the summer season is free
of charge;
• whether there was a potential partnership opportunity for Autism Home Base
and other community organizations for potential programming;
• the opportunity to consult with the City's Events team to align potential
programming with City events;
• whether a survey could be considered for soliciting preferences on
programming aspects including program times; and,
• whether separate adult and children programs could be considered.
Moved By S. Snyders
Seconded By K. Hale
That the Pickering Accessibility Advisory Committee (PAAC) supports the
exploration and potential implementation of a bi-weekly accessible public skating
session at the Chestnut Hill Development Recreation Complex and work with staff
collaboratively and accessibility stakeholders to develop and bring back
suggestions to the PAAC of piloting opportunities.
Carried
5.6 Roundtable Updates
There were no updates provided.
6. Other Business
There was no other business.
7. Correspondence
There was no correspondence.
8. Next Meeting - April 15, 2026
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Accessibility Advisory Committee Meeting Minutes
March 18, 2026
6
9. Adjournment
The meeting adjourned at 9:15 pm.
Moved By C. Rudberg-Chin
Seconded By M. Shackleton
That the meeting be adjourned.
Carried
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Digital Transformation
Journey
City of Pickering
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Shauna Tawadrous
Supervisor, Public Affairs
& Corporate Communications
Faiza Malik
IT Project Lead
& Business Analyst
Outreach Team
Kristen Fox
Supervisor,
Customer Care Centre
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The City is advancing several projects that modernize how we operate as
an organization and serve our customers. These initiatives focus on
improving efficiency, strengthening cybersecurity, and enhancing the
service experience for residents and customers interacting with the City.
These efforts are guided by the City’s Digital Strategy, first developed in
2024. The Strategy establishes an organization-wide commitment, along
with clear accountability and actions, to advance the City’s digital
transformation.
Background
LetsTalkPickering.ca/Digital
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Through this portal, residents will be able to:
Log on with a personalized profile
Submit service requests
Track the status of requests
View past requests and service history
Connect with the City anytime, from anywhere
The portal will complement existing in-person and phone services, ensuring
residents can continue to access City services in the way that works best for
them.
Project Overview - New Online Service Portal
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The new service portal is being developed with input from staff and the community, guided
by a simple principle: services work best when shaped by the people who use them. Key areas
of focus include:
Community Feedback
Community-informed design: Resident feedback is helping
guide how the portal will look, feel, and function.
Ease of use: We want the experience to feel simple and
intuitive, based on how residents actually access services.
Accessibility: Feedback is helping us consider how to make
the portal clearer, more inclusive, and easier to use for a wide
range of people.
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Useful, relevant services: Input is helping us better
understand which services and information residents
want to find quickly and easily.
A strong foundation for the future: Early feedback
will help ensure the portal is built around real needs
and can continue to improve over time.
Community Feedback
Continued...
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Experience with the current service request process
What the portal could look and feel like
Future service/digital integrations with the portal that could be valuable
Purpose of engagement
This session gives us the opportunity to hear directly
from residents about:
Feedback opportunities will remain open throughout spring 2026, and insights
gathered will help inform the ongoing design and development. The City
anticipates launching the portal in 2027 (timelines subject to change).
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Take 10 minutes, and either with a friend in the room, or
independently, move through the boards and share your
thoughts!
Need some time to think on it? Visit LetsTalkPickering.ca/Digital
to fill out our feedback form, or email kfox@pickering.ca
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Inclusive Design Standards (IDS)
Second Edition
October 2025
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City of Vaughan Inclusive Design Standards - 25 -
Inclusive Design Standards
Contact Information:
Design & Construction, Facilities & Parks Delivery
Contact: Vick Vignarajah, P.Eng.
Project Manager
Phone: 905-832-8585, ext. 8118
Email: vick.vignarajah@vaughan.ca
Location:
Vaughan City Hall
2141 Major Mackenzie Dr.
Vaughan, ON L6A 1T1
Alternate Formats Are Available Upon Request
City of Vaughan Inclusive Design Standards - 26 -
iv City of Vaughan Inclusive Design Standards
Revision History
Version Date Notes
1 July 2020
2 October 2025 Bob Abrahams Architect Corp. - update per Ontario 2023 Recommendations
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v City of Vaughan Inclusive Design Standards
Table of Contents
1.0 Introduction
1.1 Regulatory Framework............................................................................................................. 7
1.2 Guideline Organization........................................................................................................... 11
2.0 Common Elements: Exterior and Interior
2.1 Entrances ................................................................................................................................15
2.2 Doors and Doorways ...............................................................................................................19
2.3 Ground and Floor Surfaces ......................................................................................................29
2.4 Ramps.....................................................................................................................................33
2.5 Stairs.......................................................................................................................................39
2.6 Guards and Handrails ..............................................................................................................43
2.7 Overhanging and Protruding Objects.......................................................................................45
2.8 Rest Areas...............................................................................................................................47
2.9 Tactile Walking Surface Indicators ...........................................................................................51
2.10 Drinking Fountains ..................................................................................................................55
2.11 Public Telecom Amenities........................................................................................................59
2.12 Seating, Tables and Work Surfaces ..........................................................................................63
2.13 Animal Relief Areas.................................................................................................................67
3.0 Exterior Environments
3.1 Parking....................................................................................................................................75
3.2 Passenger Loading Zones.........................................................................................................83
3.3 Exterior Paths of Travel ...........................................................................................................87
3.4 Curb Ramps and Depressed Curbs ...........................................................................................91
3.5 Accessible Pedestrian Signals ..................................................................................................97
3.6 Street Furniture.......................................................................................................................99
3.7 Site Plan Accessibility Impacts Checklist ................................................................................101
3.8 Exterior Maintenance Checklist .............................................................................................107
4.0 Interior Environments
4.1 Interior Accessible Routes .....................................................................................................111
4.2 Elevating Devices ..................................................................................................................115
4.3 Washrooms...........................................................................................................................119
4.4 Showers ...............................................................................................................................137
4.5 Interior Maintenance Checklist..............................................................................................143 - 28 -
vi City of Vaughan Inclusive Design Standards
5.0 Systems, Controls and Communications
5.1 Controls and Operating Mechanisms.....................................................................................149
5.2 Assistive Listening Systems....................................................................................................153
5.3 Public Address Systems .........................................................................................................155
5.4 Acoustics...............................................................................................................................157
5.5 Security Systems ...................................................................................................................159
5.6 Fire and Life Safety Systems ..................................................................................................161
5.7 Lighting .................................................................................................................................167
5.8 Signage and Wayfinding ........................................................................................................171
5.9 Self-Service Kiosks.................................................................................................................177
5.10 Windows and Glazing............................................................................................................181
6.0 Special Facilities and Spaces
6.1 Assembly Areas.....................................................................................................................185
6.2 Meeting and Multi-Purpose Rooms .......................................................................................189
6.3 Cultural Art Facilities .............................................................................................................191
6.4 Cafeteria and Dining Facilities ...............................................................................................193
6.5 Kitchens and Kitchenettes .....................................................................................................197
6.6 Libraries................................................................................................................................203
6.7 Office Environments..............................................................................................................207
6.8 Recreational and Community Facilities..................................................................................209
6.9 Change Rooms ......................................................................................................................215
6.10 Balconies and Terraces ..........................................................................................................221
6.11 Service Counters ...................................................................................................................223
6.12 Waiting and Queuing Areas...................................................................................................227
6.13 Elevated Platforms or Stages .................................................................................................231
6.14 Places of Prayer and Reflection .............................................................................................233
6.15 Outdoor Public Use Eating Areas ...........................................................................................235
6.16 Recreational Trails and Boardwalks .......................................................................................237
6.17 Recreational Trail Design Checklist ........................................................................................245
6.18 Inclusive Play Spaces.............................................................................................................249
6.19 Inclusive Play Space Design Guide.........................................................................................257
6.20 Inclusive Play Space Checklist................................................................................................261
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vii City of Vaughan Inclusive Design Standards
6.21 Dog Off-Leash Areas..............................................................................................................263
6.22 Temporary Conditions ...........................................................................................................265
6.23 Bike Paths .............................................................................................................................269
7.0 Appendices
7.1 Glossary................................................................................................................................273
7.2 List of Figures........................................................................................................................289
7.3 List of Tables .........................................................................................................................293
7.4 Feedback Form......................................................................................................................295
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City of Vaughan Inclusive Design Standards viii - 31 -
3 City of Vaughan Inclusive Design Standards
Introduction 1.0
Mandate
The City of Vaughan intends to be a leader in developing accessible
environments for all, embracing the principles of “universal design”,
defined as the:
“design of products and environments to be usable by all
people, to the greatest extent possible, without the need for
adaptation or specialized design.”
Source: North Carolina State University, Center for Universal
Design, 1997
The long-term objective of the Inclusive Design Standards (IDS) is to
enhance the quality of life for everyone in the community, including
persons with disabilities, by removing and preventing barriers to
accessibility to create safe, convenient and inclusive spaces that
promote social engagement, physical activity and mental well-being.
The Inclusive Design Standards were developed in consultation with
Vaughan’s Accessibility Advisory Committee (AAC) to help alleviate
the ongoing burden placed on the committee for detailed design
reviews. They are intended to provide clear, actionable guidance to
City staff and designers, enabling them to incorporate accessibility
considerations more independently and consistently. This latest
update also reflects recent recommendations from the Province of
Ontario’s Design of Public Spaces Standards Development Committee
(2023).
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Introduction1.0
City of Vaughan Inclusive Design Standards
These Inclusive Design Standards (IDS) were developed with recognition of the
following:
· Diversity: Encourages the inclusion and integration of diverse communities,
appreciating differences, while promoting a common goal to make City of
Vaughan a harmonious place to work and live for everyone;
· Barrier Removal: Preventing and removing barriers that create separation
and special treatment;
· Provincial Directions: Accessibility standards in the areas of customer
service, information and communication, employment, transportation and
the built environment, developed under the Accessibility for Ontarians with
Disabilities Act (AODA) initiative; and
· Changing Demographics: People with varying types of disabilities comprise
a significant proportion of the population, whether considered locally,
provincially or nationally. The proportion of seniors within the Canadian
population is also increasing rapidly and for some seniors, acquiring a
disability may also increase with age.
With accessibility requirements and related best practices continually evolving,
especially in light of recent changes to Provincial legislation / building code
etcetera, the development and updating of the City of Vaughan’s Inclusive
Design Standards (IDS) is intended to be an ongoing process. The IDS is a “living
document”, expected to evolve over time to meet best practices, future changes
that may be related to the Ontario Building Code (OBC) and requirements for the
design of the Built Environment as part of the Accessibility for Ontarians with
Disabilities Act (AODA) and related Design of Public Spaces Standards (DoPS).
During the design, planning and construction of accessible spaces and buildings, a
wide range of opportunities exist not only to optimize independent access for
persons with disabilities but also to improve accessibility for all users. The
purpose of the City of Vaughan’s IDS is to provide practical examples of solutions
that optimize accessibility for new construction or for the renovation of existing
facilities, owned or leased by City of Vaughan.
Finally, the Corporation of City of Vaughan is committed to eliminating barriers
and improving accessibility for persons with disabilities in a manner that respects
dignity, independence, integration and equal opportunity. The City of Vaughan
recognizes the diverse needs of all our residents and customers and will respond
by striving to provide services and facilities that are accessible to all. The City of
Vaughan is committed to meeting the needs of people with disabilities in a timely
manner, and will do so by preventing and removing barriers to accessibility and
meeting accessibility requirements under the Accessibility for Ontarians with
Disabilities Act (AODA).
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Introduction
5
1.0
City of Vaughan Inclusive Design Standards
Principles of Universal Design
2
1
4
3
6
5
7
The design is useful and marketable to people with Equitable Use diverse abilities.
Flexibility in The design accommodates a wide range of individual
Use preferences and abilities.
Use of the design is easy to understand, regardless of Simple and the user’s experience, knowledge, language skills or Intuitive current concentration level.
The design communicates necessary information Perceptible effectively to the user, regardless of ambient Information conditions or the user’s sensory ability.
Tolerance for The design minimizes hazards and the adverse
Error consequences of accidental or unintended actions.
Low Physical The design can be used efficiently and comfortably
and with a minimum of fatigue. Effort
Appropriate size and space is provided for approach, Size and Space reach, manipulation and use regardless of user’s for Approach body size, posture or mobility. and Use
Source: North Carolina State University, Centre for Universal Design, 1997.
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Introduction1.0
City of Vaughan Inclusive Design Standards
Understanding Disability
Using a Cross-Disability Perspective
Knowledge of the basic characteristics of different disabilities and the resulting barriers is critical towards
understanding individual needs and how to address them when designing the built environment. Common “types” of disabilities are identified within these Guidelines to assist with understanding how users with disabilities interact
with elements of the built environment. A summary of key “types” of disabilities include:
Best Practice
Consideration of
“Universal Abilities”
The intent is to
recognize and understand that
everyone will
experience variations
in abilities throughout
their lifespan, or ‘universal’ abilities.
This approach
considers no
distinction between
people with or without disabilities,
focusing on identifying
what is usable and
safe for everyone
in the community. The focus is also on
extending the ideals
of accessible design
to routinely under-
serviced populations, like people of short
stature, seniors,
pregnant women,
parents with children
in strollers, people who speak different
languages and others.
Auditory Disabilities
Involve having partial or no hearing (e.g., persons who are deaf, deafened or hard of
hearing). For some individuals, the loudness of the sound will determine whether it is
heard, for others, it depends on the type of sound (e.g., consonants versus vowels, or
the intonation). In other situations, individuals may also become confused by certain
sounds due to excessive background noises.
Emotional Disabilities
May be hidden or apparent (e.g., depression). In many cases, they have little or no effect
on learning. They may appear in actions of indifference or other types of mood swings.
The causes of emotional disabilities are wide ranging but common forms are evident in
individuals experiencing depression, anxiety or stress.
Intellectual, Developmental and Learning Disabilities
The type of cognitive impairment can vary widely, from severe intellectual disabilities, to
the inability to remember, to the absence or impairment of specific cognitive functions
(e.g., language). As an example, autism, which is a common disability, is a complex
developmental disability as a result of a neurological disorder that affects the functioning
of the brain. Children and adults with autism typically have difficulties in verbal and non-
verbal communication, social interactions, and leisure or play activities. Individuals with
autism may also experience sensitivities in sight, hearing, touch, smell and taste.
Mental Health Disabilities
Can take many forms and ‘overlap’ with other types of disabilities, including emotional
disabilities. Stigma and stereotypes about mental health are unfortunately still prevalent,
including common fears and misunderstandings by society at large. Some examples of
common mental health disabilities include bipolar disorder, psychosis, schizophrenia,
anxiety, attention deficit, mood and eating disorders. Overall, mental health is affected
by many factors including where people live, the state of individual environments,
genetics, income and education levels, and people’s relationships with friends and family.
Physical Disabilities
Involve limited mobility (e.g., limited ability to walk, move, stand for long periods or to
carry objects) or stamina, or restricted agility (e.g., limited ability to bend, dress, feed
oneself, or to manipulate objects).
Visual Disabilities
Involve complete blindness, limited or residual sight. It may involve a loss of visual clarity
/acuity or a decrease in the size of the visual field.
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Introduction
7
1.0
City of Vaughan Inclusive Design Standards
1.1 Regulatory Framework
The application of these guidelines is driven by the regulatory environment and
important Provincial accessibility legislation and related requirements, which
also supports the City’s position and initiative to be proactive and a leader in
developing inclusive communities. The regulatory framework is summarized as
follows.
1.1.1 The Accessibility for Ontarians with Disabilities Act
(AODA, 2005, S.O. 2005, Chapter 11)
The Accessibility for Ontarians with Disabilities Act (AODA) is legislation that aims
to identify, remove, and prevent barriers for people with disabilities. The AODA
became law on June 13, 2005 and applies to all levels of government, non-profits,
and private sector businesses in Ontario that have one or more employees
(full-time, part-time, seasonal, or contract). The AODA sets out a process for
developing and enforcing accessibility standards and it is made up of five (5) parts,
or Standards, with deadlines for compliance identified.
The intent is that people with varying types of disabilities and industry
representatives will work in collaboration with the Government of Ontario to
develop the standards with the aim of making Ontario accessible by 2025 through
the implementation and enforcement of the standards.
1.1.2 Summary of AODA Accessibility Standards
Accessibility standards are laws that government, businesses, non-profits and
public sector organizations must follow to become more accessible, with the
intention that organizations identify and remove barriers to improve accessibility
for people with disabilities in key areas of daily life. These areas are organized as
five (5) standards, as part of the Integrated Accessibility Standards Regulation
(IASR, Ontario Regulation 191/11), which also identifies some general
requirements (under Part I).
The five (5) standards under the IASR include:
· Information and Communications Standards (Part II): To help organizations
make their information accessible to people with disabilities.
· Employment Standards (Part III): To help make hiring and employee support
practices more accessible.
· Transportation Standard (Part IV): To make it easier for everyone to travel in
the province.
· Design of Public Spaces (Part IV.1): To help organizations make new and
redeveloped outdoor public areas accessible.
· Customer Service Standards (Part IV.2): To help remove barriers for people
with disabilities so they can access goods, services or facilities
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Introduction1.0
City of Vaughan Inclusive Design Standards
Part V of the IASR addresses compliance requirements. The IASR also includes the
following general requirements, under Part I:
· Overview of the purpose, application and definitions;
· Establishment of accessibility policies;
· Development of multi-year accessibility plans (e.g., including updating every
five years);
· Consideration of accessibility needs as part of the procurement process and
when designing or purchasing self-service kiosks; and
· Provision of training (e.g., staff and volunteers).
Additionally, in 2020, two new AODA standards were being developed at the time
the IDS was published:
· The Health Care Standards; and
· The Education Standards.
1.1.3 The Ontario Human Rights Code (OHRC)
The Ontario Human Rights Code (referred to as ‘the Code’) protects all Ontario
residents from discrimination and harassment in specific areas including services,
housing, contracts and employment. Under the Code, every person has a
right to equal treatment with respect to services, goods and facilities, without
discrimination because of disability, race, ancestry, place of origin, colour, ethnic
origin, citizenship, creed, sex, sexual orientation, age, marital status, same-sex
partnership status, and family status. Further, the Code recognizes that people
with disabilities have the right to be able to access services, jobs and housing,
with the right to assume the same responsibilities and duties as everyone else.
Employers, landlords, service providers and others have a duty to consider the
needs of people with disabilities. This can include ways to apply the principles of
inclusive or universal design for the construction or renovation of buildings and
facilities, as well as their application to related processes, programs and services.
If systems, facilities or other elements of the built environment or people’s
attitudes create discriminatory barriers, then they must be removed or changed.
Where it is impossible to remove these barriers without undue hardship, then
accommodations must be made so that people with disabilities can participate
fully.
In summary, there are two important considerations related to the Ontario
Human Rights Code that are critical to recognize as the City’s Inclusive Design
Standards are implemented:
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Introduction
9
1.0
City of Vaughan Inclusive Design Standards
1. It has primacy over all other provincial legislation including the Ontario
Building Code, the Ontarians with Disabilities Act, 2001 and the Accessibility
for Ontarians with Disabilities Act, 2005; and
2. Its intent is to remedy the situation for the person or group that has been
discriminated against and to prevent further discrimination. The intent is
not to punish the individual or company that has discriminated. The Ontario
Human Rights Code provides for civil remedies, not criminal penalties.
Persons or companies found to have discriminated can be made to
compensate a complainant or make changes in the way they conduct their
affairs.
1.1.4 The Ontario Building Code (OBC)
The most recent accessibility amendments to Ontario’s Building Code (OBC) came
into force on January 1, 2025.
The accessibility requirements, or “barrier-free design” requirements as they
are referred to in the OBC, are generally recognized as representing a minimum
standard for accessibility.
The requirements of the OBC specifically related to accessibility can be
summarized as follows:
· Applies to most new construction and extensive renovation; and
· Amended requirements cover a range of areas, such as parking, entrances,
elevators, washrooms, barrier-free access, ramps, stairs, signs and exits.
Most importantly, compliance with the OBC does not constitute compliance with
the Ontario Human Rights Code. This is a key reason why additional accessibility
design standards for the built environment are required to address the needs
of users with varying disabilities, as identified in the City’s Inclusive Design
Standards.
1.1.5 Canadian Standards Association “Accessible Design
for the Built Environment” (CSA B651-12, revised 2018)
Currently the Canadian Standards Association’s “Accessible Design for the Built
Environment” (CSA) is recognized as a voluntary national built environment
standard for Canada. The CSA requirements were updated in 2018 and are
considered more comprehensive than the OBC. However, the CSA also has
limitations; for example, the CSA contains very little with respect to signage and
wayfinding accessibility requirements, or fire and life safety issues.
Best Practice
Overall, the City of
Vaughan Inclusive
Design Standards go
above and beyond
the minimum
requirements of
the OBC and the
CSA, representing
a “best practice”
approach to
providing accessible
design. The OBC
will be followed as
required by law,
however, there is
no reason that the
City’s enhanced
design standards for
accessibility cannot
be implemented
where the intent and
formal requirements
of the OBC is also
achieved.
- 38 -
10
Introduction1.0
City of Vaughan Inclusive Design Standards
Reference
A Site Plan Checklist for
Accessibility has been
developed within these
guidelines. Refer to
Section 3.7.
1.1.6 Scope and Application
The accessible design criteria provided in these Standards aims to make all City-
owned or leased buildings, infrastructure and elements accessible to City of
Vaughan residents and visitors, as part of any new construction or renovation
activities. The City of Vaughan recognizes that addressing accessibility issues as
early as possible in the planning and design phases of construction, addition and
alteration projects is the most practical and cost effective way to ensure accessible
and inclusive environments.
City of Vaughan Staff will collaborate with all stakeholders throughout the
development approvals process to ensure public spaces are designed to meet
the requirements of these standards, including working with the Vaughan
Accessibility Advisory Committee (VAAC) to review site plans and drawings
that are provided by City Council and that are submitted to support planning
applications.
These Inclusive Design Standards are:
· Mandatory for all construction, addition and alterations of facilities,
owned, leased or operated by the City of Vaughan; and
· Mandatory for temporary or moveable features of facilities, owned, leased or operated by the City of Vaughan (ie. events, furnishings); and
· To require accessibility features to be maintained in working order
including during the process of repair and maintenance; and
· Recognized as addressing the needs of diverse users, with or without
disabilities, to ensure inclusive environments for all.
These Inclusive Design Standards are not applicable to the following spaces:
· equipment service rooms or spaces;
· elevator machine rooms;
· janitor rooms;
· crawl spaces; and
· other areas identified in the Building Code.
Although the design criteria within these guidelines may differ from the
requirements of the Ontario Building Code (OBC, Section 3.8, 2012), the intent is
that OBC requirements are used as the baseline and minimum requirements that
are to be applied. These guidelines are intended to reflect an optimum level of
accessibility for the design of the built.
By making these Inclusive Design Standards available to all planning, design
and development sectors, the City of Vaughan demonstrates its commitment
to proactive measures to eliminate and prevent barriers faced by persons with
disabilities.
- 39 -
Introduction
11
1.0
City of Vaughan Inclusive Design Standards
1.1.7 Existing Barriers and Conditions
Barrier removal for existing City sites, infrastructure, facilities and elements is
conducted through a list of priorities established in the City’s Multi-Year
Accessibility Plan and through annual Capital Budget. The City intends to
implement these Inclusive Design Standards to the greatest extent possible,
for all renovations and alterations to facilities, sites and elements of the built
environment.
1.1.8 Implementation Alternatives
Consistent with the policies of national and international accessibility standards,
the information within these Inclusive Design Standards is not intended to
prevent the use of other designs, products or technologies as alternatives to those
identified. This assumes that the implementation of these alternatives will result
in an equivalent or an increased level of accessibility, meeting the principles of
universal accessibility.
Implementation alternatives will be evaluated on a project-by-project basis by City
Staff, in collaboration and consultation with all relevant stakeholders, including
the Vaughan Accessibility Advisory Committee (VAAC), as required
1.2 Guideline Organization
These Inclusive Design Standards were organized to provide accessibility criteria in
the following sections, in order to group and identify issues that are related.
These Sections are further divided into additional subsections that refer to specific
site or facility elements. At the start of each of section, the “Application” of the
guidelines is identified to assist with implementation and how each section
relates or applies to the built environment, element or feature. These sections are
identified and colour-coded as follows
4.0
1.0
7.0
2.0 Common Elements: Introduction Exterior and Interior
5.0 Systems, Controls and Interior
Communications Environments
Appendices
6.0
3.0 Exterior Environments
Special Facilities and
Spaces
- 40 -
12
Introduction1.0
City of Vaughan Inclusive Design Standards
1.2.1 Tables, Figures and Graphics
Throughout these Inclusive Design Standards, several tables, figures and graphics
are provided to assist the user with understanding the application of the
accessibility criteria and design issues under consideration.
1.2.2 Dimensions
The dimensions for specific accessibility criteria are stated in millimetres (mm)
or metres (m) throughout this document, rounded up to the nearest multiple of
five. Dimensions that are not marked as “maximum” or “minimum” are absolute,
unless otherwise indicated. All dimensions for construction purposes are subject
to conventional industry tolerances. Dimension conventions for diagrams are as
follows.
600
min.
max.
Convention Description
865 - 965
dimension showing measurements in millimetres (unless otherwise specified) above the line
dimension for small measurements
dimension showing a range with minimum - maximum
minimum
maximum
50
1.2.3 Definitions
Throughout this document, terminology may be used that may not be familiar or
understood. Definitions for key words are provided in the Appendix, Section 7.1.
1.2.4 Feedback Form
The City of Vaughan recognizes that accessibility best practices continue to evolve
and change over time, with the expectation that these Inclusive Design Standards
are recognized as a “living document” and will be updated on a regular basis. A
feedback form is provided in Section 7.4, for any recommendations on how to
improve this document or to provide new information.
- 41 -
2.0Common Elements:
Exterior and
Interior
Table of Contents
2.1 Entrances.......................................................................... 15
2.2 Doors and Doorways ........................................................ 19
2.3 Ground and Floor Surfaces ............................................... 29
2.4 Ramps............................................................................... 33
2.5 Stairs................................................................................. 39
2.6 Guards and Handrails ....................................................... 43
2.7 Overhanging and Protruding Objects ............................... 45
2.8 Rest Areas......................................................................... 47
2.9 Tactile Walking Surface Indicators .................................... 51
2.10 Drinking Fountains............................................................ 55
2.11 Public Telecom Amenities................................................. 59
2.12 Seating, Tables and Work Surfaces ................................... 63
2.13 Animal Relief Areas........................................................... 67
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16 City of Vaughan Inclusive Design Standards
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15 City of Vaughan Inclusive Design Standards
Entrances 2.1
Application
This section applies to pedestrian entrances into facilities. Entrances
include all access and entry points into a facility. An entrance
typically consists of several elements and includes the approach and
route leading to a facility, the components of the entrance itself and
transition area between exterior and interior environments (e.g.,
vestibule). It may also include an interior lobby or waiting area,
where applicable.
Reference
Sec. 2.2 Doors and Doorways
Sec. 2.4 Ramps
Sec. 2.5 Stairs
Sec. 2.6 Guards and Handrails
Sec. 2.8 Rest Areas
Sec. 2.9 Tactile Walking Surface
Indicators
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 5.7 Lighting
Sec. 5.8 Signage and Wayfinding
Sec. 6.11 Service Counters
Sec. 6.12 Waiting and Queuing Areas
Note
Where several doors are provided
adjacent to each other (e.g., a bank of
doors), these doors are considered a
single entrance.
- 44 -
16 City of Vaughan Inclusive Design Standards
Entrances2.1
Best Practice
Where an entrance
is not accessible,
provide directional and
informational signage
to identify location of
the closest accessible
entrance.
Consider providing
automatic sliding
doors at highly used
entrances.
Note
Ensure power door
operators are provided
on both doors, where
vestibule is provided.
2.1.1 Provision
a. at least 1 in 2 (50%) of the total number of building entrances are required
to be accessible, rounding up to the nearest whole number;
b. for new buildings, ensure all public entrances are accessible, including all
main entrances for each tenancy of a multi-unit building;
c. ensure the main or primary entrance into a facility is accessible (e.g., via
level, sloped or ramped accessible paths of travel / routes);
d. if direct access is provided for pedestrians from an enclosed parking garage
to a facility, ensure at least one accessible entrance is provided from the
parking garage to the facility; and
e. if the only entrance to a facility is a service entrance, ensure entrance is
accessible.
2.1.2 Accessible Entrances Design and Layout
a. where an entrance is designated as a main or primary accessible entrance
into a facility, locate as close as possible or 30 metres (maximum) from
designated accessible parking or passenger loading or drop-off zones;
b. ensure accessible entrances are served by an accessible path of travel,
including an exterior landing area with 1800 mm (minimum) turning
diameter (Figure 1);
c. ensure accessible entrances connect an exterior path of travel with an
interior accessible route;
d. provide directional signage (i.e., features including suitable font size, use
of colour / tonal contrast and braille provision where required) at strategic
points to guide users from accessible parking areas, drop-off and loading
zones, and site access points to the accessible entrance (Refer to Section
5.8, Signage & Wayfinding for detailed information);
e. ensure the clear width of the door is 860 mm (minimum);
f. where the entrance includes more than one door, only one of the doors is
required to be accessible;
g. where an entrance vestibule is provided, ensure:
i. the distance between the two doors in series is 1500 mm (minimum),
plus the width of the door swinging into the space; or
ii. a turning space of 1500 mm diameter is provided where doors do not
align;
h. install power door operator and mark door with International Symbol of
Accessibility; and
i. provide overhead protection (e.g., canopy) at pedestrian entrance and
passenger loading or drop-off zones adjacent to the entrance, with height
clearance of 2750 mm (minimum) or 3600 mm (preferred).
- 45 -
17 City of Vaughan Inclusive Design Standards
Entrances2.1
100
Signage
Large and visible
upon approach
For additional details refer to Sections 2.4 Ramps, 2.5
Stairs, 2.6 Guards and Handrails, 2.9 Tactile Walking
Surface Indicators, 2.2 Doors and Doorways, 5.7
Lighting and 5.8 Signage and Wayfinding.
Canopy
Power Door Operator
Entrance Landing 1800 mm (min.) diameter
Main Entrance
Accessible Path
of Travel
Figure 1: Main or Primary Entrance Features
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18 City of Vaughan Inclusive Design Standards
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19 City of Vaughan Inclusive Design Standards
2.2Doors and
Doorways
Application
This section applies to all interior and exterior doors, doorways
and gates intended for staff and public use, which lead into, out of
and through a facility. The provision of accessible doors as part of
an accessible route is an important consideration for all users of a
facility.
Where doors have more than one independently operated leaf
(e.g., at a bank of doors), at least one of the door leafs is required to
be accessible, meeting the criteria identified in this Section.
Reference
Sec. 2.6 Guards and Handrails
Sec. 5.1 Controls and Operating Mechanisms
Sec. 5.8 Signage and Wayfinding
Sec. 5.10 Windows and Glazing
Note
Additional considerations are required to
address issues related to doors used for fire and life safety (e.g., use of electro-
magnetic ‘hold-open’ devices and door
closer adjustments).
- 48 -
20 City of Vaughan Inclusive Design Standards
Doors and Doorways2.2
Best Practice
Where permitted
and where visual or
acoustic privacy is not
a design requirement,
entrances without
doors are preferred
(e.g., public washrooms
in large, assembly type
facilities).
Provide clear width of
915 mm (minimum) at
all doorways, where
feasible.
Note
For existing doors with
panic hardware for
exiting, hardware often
projects more than
100 mm and reduces
required clear width.
2.2.1 Clear Width
For all interior and exterior doors and doorways:
a. provide a clear width of 860 mm (minimum), measured when door is open
90 degrees from the face of door (and / or exit door hardware that projects
into the path of travel) and the opposite door stop (Figure 2a); and
b. where there is a projection into the clear door width between 860 mm and
2030 mm above the floor, ensure it is 100 mm (maximum) (Figure 2b).
Opening Force 22 Newtons (max.)
Clear Width 860 mm (min.)
Projection 100 mm (max.)
860 mm
2030 mm
Typical Door Hardware Location
Door Frame
Figure 2a: Clear Width of Door - Plan View
Figure 2b: Clear Width of Door -
Section View
2.2.2 Opening Force and Closers
2.2.2.1 Opening Force
The maximum opening force required for push / pull is:
a. 38 Newtons (8.5 pounds) for exterior hinged doors;
b. 22 Newtons (5 pounds) for interior hinged doors; and
c. 22 Newtons (5 pounds) for sliding or folding doors.
2.2.2.2 Closers
a. adjust closers so that from an open position of 90 degrees, the time
required to move the door to a position of 12 degrees from the latch is 5
seconds (minimum).
2.2.3 Thresholds
a. provide bevel at maximum slope of 1:2 (50%), where transition is between 6
mm and 13 mm high; and
b. ensure threshold at door is not more than 13 mm high.
- 49 -
21 City of Vaughan Inclusive Design Standards
Doors and Doorways2.2
2.2.4 Door Hardware
Door hardware includes, but is not limited to, handles, pulls, latches and locks,
with the following features:
a. mount between 900 mm (minimum) and 1100 mm (maximum) high from
finished floor or ground surface;
b. usable with closed fist and operable with one hand;
c. ensure tight grasping of hands, pinching of fingers or twisting of wrists are
not required to operate hardware;
d. ensure colour contrasted hardware finishes are provided when compared to
mounting surface; and
e. install door kick plates 300 mm high, measured from bottom edge of door,
covering the entire width of the door (e.g., especially for high traffic areas).
2.2.5 Colour Contrast of Doors and Frames
a. provide colour contrast of 70% (minimum) to differentiate doors and / or
door frames from the surrounding environment.
2.2.6 Automatic Doors
Where automatic doors are provided, typically sliding or swinging doors activated
by infrared sensors:
a. ensure sensors are suitably placed to detect users approaching; and
b. ensure timing allows safe passage through doors.
2.2.7 Revolving Doors and Turnstiles
Where revolving doors or turnstiles are used:
a. provide an accessible gate or door adjacent to turnstiles and / or revolving
door, with clear width of 860 mm (minimum) (Figure 3); and
b. ensure accessible gate or door is clearly marked with International Symbol
of Accessibility.
Note
Knob hardware and
thumb-latch handles
are not appropriate
because they require
tight grasping and fine
finger control.
Where sliding doors
are provided, ensure
operating hardware is
usable on both sides
when the door is in the
open position (e.g.,
large D-pull handles).
Typical revolving
door systems are not
considered accessible
entrances, recognizing
the floor space within
a system is limited
and the speed of use
is typically fast. Some
specialized revolving
door systems are
accessible and can
accommodate larger
mobility aids.
860 mm (min.)
Accessible Gate Clear Width
Turnstiles
Colour Contrasted Posts
Figure 3: Accessible Controlled Gate
- 50 -
22 City of Vaughan Inclusive Design Standards
Doors and Doorways2.2
Best Practice
Provide power door
operators for high frequency doors
(e.g. large meeting /
multipurpose rooms)
in new construction.
Consider providing roughed in power for
future power door
operators at other
locations.
Where more than one power door operator
controls are mounted
on the same wall,
provide directional
signage to indicate which push button
activates which door.
Long extended power
door operator controls
allow activation from any approach and
height level (Figure 5b).
Note
Where power-assisted
doors are activated by
proximity card reader
devices, ensure timing of door opening is
synchronized with
operation of proximity
device.
Rectangular shaped power door operator
control with dimensions
of 50 mm by 100 mm,
may only be used for
retrofit situation, where standard control sizes
will not fit.
2.2.8 Power-Assisted Doors
Power-assisted doors are typically activated by a control and are predominantly
required at the following locations:
· building entrances (e.g., all accessible public and main entrances);
· interior doors along accessible routes and / or connecting accessible routes;
· all accessible washrooms (e.g., both multiple occupancy and universal
washrooms);
· doors leading to reception / information areas and service counters;
· doors entering into primary functional spaces (e.g., large or highly-use
multi-purpose rooms and meeting rooms); and
· doors leading to “Areas of Refuge”.
Figure 4: Example of Power Operator Control Promoting Universal Use
Where power-assisted doors are provided:
a. mark accessible doors with International Symbol of Accessibility decal and
other signage (e.g., “Caution” decals to warn of door swing);
b. ensure a force of no more than 66 Newtons is required to stop door
movement;
c. in case of power failure, ensure power-assisted doors can be opened
manually;
d. ensure door remains fully open for 5 seconds (minimum);
e. ensure doors take 3 seconds (minimum) to move from a closed to fully open
position, when activated; and
f. provide power door operator controls on both sides of doors, for use when
entering or leaving, located to allow activation of the door from either
direction of travel and without obstructing the path of travel, as follows:
i. mount in clearly visible location for easy identification upon approach
on the latch side;
ii. ensure the face dimension of the power door operator control is 150
mm (minimum) in diameter where it is circular or 150 mm wide by
915 mm long (minimum) where it is a vertical extended power door
operator;
iii. ensure colour contrast is provided between activation device and
mounting surface;
- 51 -
23 City of Vaughan Inclusive Design Standards
Doors and Doorways2.2
iv. ensure they project less than 100 mm from mounting surfaces;
v. mark with International Symbol of Accessibility;
vi. ensure controls are operable with a closed fist;
vii. mount at height of 900 mm to 1100 mm centre from ground or floor
surface (Figure 5a);
viii. where long extended power door operator controls are provided,
mount so that they extend from not more than 200 mm and not less
than 900 mm high above the floor (Figure 5b);
ix. mount beyond the arc of the door swing away between 600 mm and
1500 mm, on a level wall surface or separate post, where door opens
towards the control (Figure 6); and
x. provide a minimum clear and level floor space within a rectangular area
of 1700 mm by 1700 mm in front of and centred on activation devices.
Clearance 600 mm (min.)
Width Mounting Height150 mm (min.) 900 - 1100 mm Centre
Figure 5a: Circular Push Button - Elevation View
Width 150 mm Clearance 1500 mm (max.)
MountingWall Mounted HeightLong Extended 900 mmPower Door (min.)Operator Control
Mounting Height 200 mm (max.)
Figure 5b: Long Extended Power Door Operator - Elevation View
Large power door
operator control, clearly
marked with International
Symbol of Accessibility.
Long extended power
door operator control can
accommodate a wider
range of users (e.g., can
be operated by foot or
foot rest).
- 52 -
24 City of Vaughan Inclusive Design Standards
Doors and Doorways2.2
Best Practice
Swinging doors
equipped with power
operators which are
activated automatically
and open into passing
pedestrian traffic
should also have a
device (mat or other
sensor) on the swing
side to prevent the
door from opening if
someone is standing in
the swing area.
Note
Provision of guards is
typically required for
exterior out-swinging
power-assisted doors,
where the door is
automatically activated
by a motion sensor and
where the door may
swing into high traffic
areas.
Figure 6: Power Door Operator Control Mounting
Location - Plan View
600 mm (min.)
600 - 1500 mm where door swings towards control
Power Door Operator Control
Power Door Operator Control
from the inside edge of the door to control
Example of rectangular
shaped power door
operator control used in
retrofit situations only.
2.2.9 Doors Swinging into Accessible Routes
Where automatic doors or power-assisted doors, whether activated by a control
manually or automatically by a motion sensor or a floor-pad sensor that someone
steps on (e.g., typically used at higher traffic doors), swing into an accessible path
of travel:
a. provision of recessed doors is preferred (Figure 7a); or
b. provide cane detectable guards or other devices at right angles to the wall
containing the door, with the lower rail surface mounted no more than
680 mm high (maximum) from ground or floor surface, extending 300 mm
(minimum) beyond the door swing, on both sides of doors (Figure 7b).
Accessible Path of Travel
Recessed Door
Figure 7a: Recessed Door - Plan View Figure 7b: Guard at Door - Elevation View
680 mm (max.)
Guard
extends 300 mm (min.) from edge of door
Area where door opens into
passing pedestrian traffic
- 53 -
25 City of Vaughan Inclusive Design Standards
Doors and Doorways2.2
2.2.10 Approach Clearances at Doors
The floor space requirements at swinging doors are dependent on how doors are
approached (e.g., side or front) and on which side an individual approaches a door
(push or pull sides). Where power door operators are not provided, the required
clear floor space beside the latch for approach at different types of doors are
summarized in Table 1 with corresponding diagrams referenced.
Table 1: Minimum Clearance at Doors
Context Floor Space Required in mm
Depth (min.) Width (min.) Space Beside Latch
Recessed Door - Front Approach (Figure 44a and b)
Pull side 1525 n/a 450
Push side 1220 n/a 300
Side-Hinged Door - Front Approach (Figure 44c)
Pull side 1525 1600 600
Push side 1370 1250 300
Sliding Door (Figure 44d)
Front approach 1370 1100 300
Side approach 1370 1550 600
Side-Hinged Door - Hinge Side Approach (Figure 44e)
Pull side 2440 2440 600
Push side 1370 1830 450
Side-Hinged Door - Latch Side Approach (Figure 44f)
Pull side 1370 1600 600
Push side 1370 1525 600
Folding Door
Front approach 1220 n/a n/a
Side approach 1220 n/a n/a
Doorways Without Doors
Front approach 1220 n/a n/a
Side approach n/a 1065 n/a
450 mm
(min.)
15
2
5
m
m
(
m
i
n
.
)
projects more than 200 mm
Pull Side
300 mm (min.)
12
2
0
m
m
(
m
i
n
.
)
Push Side
projects more than 200 mm
Figure 8a: Pull Side Approach at Recessed Side-Figure 8b: Push Side Approach at Recessed Side-
Hinged Door - Plan View Hinged Door - Plan View
- 54 -
26 City of Vaughan Inclusive Design Standards
Doors and Doorways2.2
1600 mm (min.)
600 mm
(min.)
300 mm (min.)
1250 mm (min.)
15
2
5
m
m
(
m
i
n
.
)
13
7
0
m
m
(
m
i
n
.
)
Push Side
Pull Side
1100 mm (min.)
1550 mm (min.)
600 mm
(min.)
13
7
0
m
m
(
m
i
n
.
)
13
7
0
m
m
(
m
i
n
.
)
Front Approach
Side Approach
Sliding Door
300 mm
(min.)
Figure 9a: Front Approach at Side-Hinged Door - Plan Figure 9b: Front and Side Approach at Sliding Door -
View Plan View
2440 mm (min.)
1830 mm (min.)
600 mm
(min.)
450 mm (min.)
24
4
0
m
m
(
m
i
n
.
)
13
7
0
m
m
(
m
i
n
.
)
Push Side
Pull Side
Figure 9c: Hinge Side Approach at Side-Hinged Door -
Plan View
1600 mm (min.)
1525 mm (min.)
600 mm (min.)
600 mm (min.)
13
7
0
m
m
(
m
i
n
.
)
13
7
0
m
m
(
m
i
n
.
)
Push Side
Pull Side
Figure 9d: Latch Side Approach at Side-Hinged Door -
Plan View
- 55 -
27 City of Vaughan Inclusive Design Standards
Doors and Doorways2.2
2.2.11 Doors in Series
Where doors in series form a vestibule:
a. provide a distance of 1500 mm (minimum) between the two doors in series
plus the width of the door swinging into the space (Figure 10);
b. where the doors into the vestibule are not aligned, ensure a clear turning
diameter of 1500 mm (minimum) is provided within the vestibule clear of
any door swing; and
Best Practice
Provide additional
space for doors in series
with doors operable
independently (e.g., in
order to avoid a “wind
tunnel effect”).
c. arrange to allow the movement of users of mobility aids.
Clearance 1500 mm (min.)
Do
o
r
W
i
d
t
h
Pull Side
Where Doors are Aligned Where Doors are not Aligned
Turning Space
1500 mm (min.)
Power Door Operator Control Power Door Operator Control
Note
Users of mobility aids
must be able to move
forward through a
vestibule without the
risk of being stuck
between the two doors.
Ensure power door
operators are provided
on both sides of both
doors.
Figure 10: Doors in Series - Plan View
2.2.12 Glazed Doors or Doors with Sidelights
a. provide high colour contrast between door frame and mounting surface
or wall to ensure that when door is in the open position, persons with
vision loss can identify edges upon approach (Minimum 70% value contrast
recommended);
b. mark the edges of fully glazed doors (e.g., tempered glass without frame)
with strong colour contrast; and
c. provide two continuous opaque colour contrasted strips on fully glazed
doors and sidelights (Figure 11):
i. 50 mm (minimum) in height; and
ii. extends the full width of the door and/or sidelight at a height between
1350 and 1500 mm from the floor, and a second strip between 850 to
1000 mm from the floor.
Best Practice
Frameless and fully
glazed doors are not
recommended.
Where there is
extensive glazing,
provide a strip at a
lower level, between
850 to 1000 mm high
above finished floor
level.
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28 City of Vaughan Inclusive Design Standards
Doors and Doorways2.2
Note High Colour ContrastSpecial designs can Framingbe used (e.g., logo Glazed Glazed Dooror symbol) as long as Sidelight High Colour Contrast /they do not reduce Opaque Strip, Logo orthe opacity, width and Symbolcolour contrast of the Required 50 mm (min.) wide
strip when compared Strip Continuouswith the background. Across Glazing
Best
1350 mm -
1500 mm
850 mm -1000 mm
Practice Strip
Figure 11: Glazed Doors - Elevation View
2.2.13 Vision Panels
a. provide width of 75 mm (minimum); and
b. mount bottom edge at a height of 900 mm (maximum) with side edge no
more than 250 mm from latch side of the door (Figure 12).
250 mm (max.)
Vision Panel
Lower Edge 900 mm (max.)
Vision Panel
Width 75 mm (min.)
250 mm (max.)
Figure 12: Vision Panels - Elevation View
- 57 -
29 City of Vaughan Inclusive Design Standards
2.3Ground and Floor
Surfaces
Application
This section applies to ground and floor surfaces throughout interior
and exterior environments. The type of materials and finishes
used for ground and floor surfaces are essential in determining
accessibility.
Sec. 5.4 Acoustics
Sec. 5.7 Lighting
Reference
Note
Irregular surfaces, such as cobblestones
or pea-gravel finished concrete are
difficult for both walking and pushing a
wheeled mobility device.
Uneven surfaces can create unpleasant
and damaging vibration for wheeled
mobility aids users.
Sand and gravel surfaces are extremely
difficult surfaces for users of mobility
aids to maneuver.
Hard floor surfaces, such as marble or
terrazzo may amplify footsteps and add
another level of noise for persons who
are Deaf, deafened or hard of hearing.
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Ground and Floor Surfaces2.3
30 City of Vaughan Inclusive Design Standards
Best Practice
To achieve a smooth
transition between
sections of concrete
sidewalks when they
are poured in place,
finishing and texturing
the surface after any
scoring is completed
(e.g., scoring is typically
made for incorporating
expansion joints
between the sidewalk
sections) will ensure
no uneven surfaces,
ridges or bumps are
accidentally put in
place between sidewalk
sections.
Note
A firm surface does not
change under vertical
force / pressure.
A stable surface does
not change or erode
under angular forces.
2.3.1 Surfaces
Ensure all ground and floor surfaces in interior and exterior environments:
a. are firm, stable and slip-resistant;
b. have a matte finish to minimize glare;
c. are not heavily patterned;
d. are well-drained;
e. have a vertical change in level less than 6 mm;
f. have joints between surfaces no wider than 13 mm (maximum) or 6 mm
(preferred) (Figure 13);
g. where ground and floor surfaces have a change in level:
i. no bevel is required (e.g., vertical change permitted), where the change
in level is less than 6 mm;
ii. provide a beveled slope of 1:2 (maximum - the ratio rise to run), where
the change in level is between 6 and 13 mm;
iii. provide a slope, ramp or curb ramp with a maximum slope of 1:12,
where the change in level is greater than 13 mm; and
iv. for exterior ground surfaces, refer to Section 3.3 Exterior Paths of Travel
for additional details;
h. do not amplify occasional noise; and
i. provide colour contrast or a change in texture with surrounding surfaces:
i. at curb ramps and depressed curbs;
ii. adjacent wall surfaces or their baseboards;
iii. at changes in level (e.g., stairs and ramps);
iv. at obstacles; and
v. for tactile walking surface indicators (TWSI).
Typical Joint Between Surfaces
Front Guide Wheel of Mobility Aid
Typical Paving Surface Typical Paving Surface
13 mm (max.) 6 mm (preferred)
Ensure a smooth transition is provided
between sidewalk segments.
Figure 13: Joints Between Surfaces - Section View
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Ground and Floor Surfaces2.3
31 City of Vaughan Inclusive Design Standards
2.3.2 Carpets
Where carpeting is used:
a. ensure it is securely fastened;
b. ensure combined carpet and pad height does not exceed 13 mm;
c. omit underpadding where possible, or if not possible, ensure any cushion,
under padding or backing is firm to reduce rolling resistance for wheeled
mobility aids; and
d. ensure it is a low level loop or level cut / uncut pile;
e. select carpet which minimizes off-gassing;
f. ensure that edge trim complies with 2.1.1 g
2.3.3 Floor Mats
Where floor mats are used:
a. ensure they are securely fixed or placed in a depression that is level with
surrounding floor area;
b. ensure mats height are no more than 13 mm high with beveled edges; and
c. provide colour contrast of 70% (minimum) between floor mats or grilles and
surrounding surfaces.
Example of a recessed floor mat system which is preferred.
Best Practice
Carpets without
underpadding are
preferred.
Note
Heavily patterned
carpet designs are not
accessible as they can
be disruptive, confusing
and misinterpreted as
level changes by people
with vision loss.
Note
Colour contrasted
floor mats can provide
textural and visual
cues for people with
vision loss. They can
also be used to indicate
doorways or circulation
intersection.
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Ground and Floor Surfaces2.3
32 City of Vaughan Inclusive Design Standards
Best Practice
Avoid the use of any
grate, opening or
cover along accessible
routes, especially high
traffic areas, in order to
prevent any potential
tripping hazards for all
users, including people
with vision loss.
Note
Openings larger than
13 mm may potentially
catch wheels of
mobility aids, canes or
crutches.
2.3.4 Gratings and Covers
Openings can include sewer catch basin covers or drainage grates, utility covers
and tree grates. Where there are gratings or other openings in pedestrian areas:
a. ensure openings do not allow passage of an object that has a diameter
greater than 13 mm (Figures 14a & b); and
b. ensure that elongated openings are oriented perpendicular to the
pedestrian path of travel.
Grating
Elongated Opening perpendicular to path of travel
Direction of Travel
Opening
13 mm (max.)
Figure 14a: Grating Opening - Plan View
Opening Width
13 mm (max.)Grating
Front Guide Wheel of Mobility Aids White Cane
Figure 14b: Gratings - Section View
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33 City of Vaughan Inclusive Design Standards
2.4Ramps
Application
This section applies to ramps provided as part of an accessible route
within exterior or interior environments, where the slope of a path
of travel exceeds a gradient of 1:20 (5%).
Additionally, refer to Ontario Building Code (OBC) and Integrated
Accessibility Standards Regulation (IASR), Part IV.1 Design of Public
Spaces Standards for requirements for ramps.
When used as an alternate or supplemental path of travel in
addition to a non-accessible path, ramps shall be located in a
convenient location along a main route so that persons requiring
ramps shall not be comparatively inconvenienced.
Reference
Sec. 2.3 Ground and Floor Surfaces
Sec. 2.6 Guards and Handrails
Sec. 5.7 Lighting
Note
For new construction and where alternate universal design solutions
are possible, it is preferred that ramps
are integrated as part of the overall
building design.
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34 City of Vaughan Inclusive Design Standards
Best Practice
Where ramps are
specifically designed
for use by persons with
vision loss, a ramp
surface of up to 1500
mm wide is preferred,
in order to allow space
for a companion or
guide dog.
2.4.1 Design Features
a. provide a clear width of 1100 mm (minimum) between handrails;
b. ensure individual ramp section is no longer than 9000 mm (Figure 15);
c. provide landings:
i. at top and bottom of ramp;
ii. where there is any directional change; and
iii. between each ramp section where overall length of ramp exceeds 9000
mm (Figure 15);
d. ensure lighting level of 50 lux (5 foot-candles) (minimum), measured at floor
level;
e. provide handrails on both sides of the ramp (Figure 19); and
f. provide a wall or guard on both sides of ramp (Figure 16).
g. Provide directional signage to the ramp if the ramp location is not obvious;
h. have overhead clearance of at least 1980 mm.
2.4.1.1 Running Slope
a. ensure maximum gradient of 1:15 (6.67%) (Figure 15);
b. ramps with two or more consecutive slopes must be of the same slope ratio
2.4.1.2 Cross Slope
a. ensure maximum gradient of 1:50 (2%).
2.4.1.3 Edge Protection
Provide edge protection along ramps and landings:
a. with a curb 75 mm (minimum) high, where no solid enclosure or solid guard
is provided (Figure 16a); and
b. with railings or other barriers that extend to within 50 mm (maximum) of
the finished ground or floor surfaces (Figure 16b & 16c).
2.4.1.4 Colour Contrasting Strip
a. provide a colour contrasted and slip-resistant strip at the beginning and end
of ramp, and where landings meet a slope change (Figure 15); and
b. ensure strips are 50 ± 10 mm wide, extending along the width of the ramp.
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Ramps2.4
35 City of Vaughan Inclusive Design Standards
Top Landing 1670 x 1670 mm (min.) Colour Contrasted Strip Width 50 +/- 10 mm
Running Slope 1:15 (max.)
Individual Ramp Section Length
9 m (max.) Intermediate Landing
Clear Width
1100 mm (min.)
1670 mm (min.)
1670 mm (min.)
Bottom Landing 1670 x 1670 mm (min.)
For additional details refer to Section 2.6 Guards and Handrails.
Figure 15: Ramp Design Features
Curb
75 mm (min.)
75 mm high maximum
Solid Barrier
50 mm (max.)
Rail
50 mm (max.)
Figure 16c: Rail Protection Figure 16a: Curb Protection Figure 16b: Solid Barrier
Protection
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Ramps2.4
City of Vaughan Inclusive Design Standards
2.4.2 LandingsBest Practice a. ensure all landings have proper drainage which prevents the accumulation
Exterior ramp and
landing surfaces
should be heated to
prevent snow and ice
accumulation during
winter conditions.
Where space is
available, a landing
dimension of 2500
mm by 2500 mm is
preferred in order to
accommodate larger,
wheeled mobility aids,
including scooters and
powered wheelchairs.
1. Straight Ramp (In-Line): No change in direction
of water and have a cross slope that is not steeper than 1:50 (2%);
b. provide a clear space of 1800 mm by 1800 mm (minimum) at top and
bottom landings and where there is an abrupt change in direction (Figure
17);
c. for an in-line ramp, ensure intermediate landing is 1670 mm (minimum)
long and at least the same width as the ramp (Figure 17); where the total
ramp length exceeds 22.5m, intermediate landings shall be at least 1800
mm x 1800 mm;
d. where the overall length of ramp exceeds 9000 mm, provide intermediate
landings; and
e. where a door swings into a ramp landing, ensure the length of landing is
extended:
i. 600 mm beyond the latch side of the door opening, when the door
swings towards the ramp landing (Figure 18a); and
ii. 300 mm beyond the latch side of door opening, when door swings away
from the ramp landing (Figure 18b).
2. “Dog-Leg” Ramp (L-shaped):
90 degree turn
3. “Switch-Back” Ramp (U-shaped): 180 degree turn
Figure 17: Typical Ramp Configurations
Intermediate Landing
1670 mm (min.)
Intermediate Landing 1670 mm (min.)
Intermediate Landing 1670 mm (min.)
600 mm (min.)
1670 mm
Colour Handrail Contrasting Strip Ramp
Figure 18a: Door Swings into Ramp Landing
Colour Contrasting Strip
300 mm 1670 mm (min.)
Handrail
1670 mm
Ra
m
p
Figure 18b: Door Swings Away From Ramp
36 - 65 -
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Ramps2.4
37 City of Vaughan Inclusive Design Standards
300 mm (min.)
2.4.3 Handrails and Guards
2.4.3.1 Handrails
a. mount on both sides of ramp, continuous along landings, at consistent
height between 865 mm and 965 mm from top of ramp surface (Figure 19);
b. provide clear width of 1100 mm (minimum) between handrails or any
projections into the ramp;
c. provide intermediate handrails where ramps are more than 2200 mm wide,
with a maximum of 1650 mm between handrails;
d. ensure colour contrasted finish of 70% (minimum) between handrails and
mounting surfaces; and
e. provide extensions based on the following criteria (Figure 19):
i. extend horizontally 300 mm (minimum) at top and bottom landings;
ii. design to return to the guard / rail, wall or floor;
iii. ensure handrails are terminated in a manner that will not obstruct
pedestrian path of travel or create potential bumping hazards;
f. ensure all additional handrail requirements are provided (Refer to Section
2.6, Guards and Handrails).
Exception
Where a ramp serves
as an aisleway for
fixed seating, the
requirements for
handrails and for walls
or guards need not
apply.
Extension 300 mm (min.) ExtensionExtension
300 mm (min.)
Extension 300 mm (min.)
Extension 300 mm (min.)
Figure 19a: Handrail Returns to Figure 19b: Handrail Returns to Wall Figure 19c: Handrail Returns to Floor
Guard or Rail
Ramp Surface
Handrail Height 865 - 965 mm
Clear Width 1100 mm (min.)
Wall
Figure 20: Handrail Design and Features - Section View
Ensure handrail extensions do not obstruct path of travel or create hazards.
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38 City of Vaughan Inclusive Design Standards
Note
Ramps under the
jurisdiction of the IASR, must have a wall or
guard on both sides.
OBC Clause 3.8.3.4
requires a wall or guard
on both sides of the ramp, while Clause
9.8.8.1 only requires a
guard if the difference
in elevation is more
than 600 mm or the adjacent surface within
1200 mm has a slope
steeper than 1:2.
2.4.3.2 Guards
Where walls or guards are required:
a. mount at 1070 mm (minimum) high, measured vertically to the top of the
guard from the ramp surface (Figure 21); and
b. ensure that no member, attachment or opening located between 140 mm
and 900 mm high above the ramp surface will facilitate climbing.
Change in Level
600 mm or More
Guard
Guard Height 1070 mm
Handrail
Handrail Height 865 - 965 mm
1200 mm
slope steeper than
1:2
Ramp Surface
Handrail
Wall
Edge Protection
For additional details refer to
Section 2.6 Guards and Handrails.
Figure 21: Guard Provision at Ramp - Section View
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39 City of Vaughan Inclusive Design Standards
2.5Stairs
Application
This section applies to stair systems, where provided for exterior or
interior environments.
Additionally, refer to Ontario Building Code (OBC) and Integrated
Accessibility Standards Regulation (IASR), Part IV.1 Design of Public
Spaces Standards for all applied requirements for stairs.
Reference
Sec. 2.3 Ground and Floor Surfaces
Sec. 2.6 Guards and Handrails
Sec. 2.9 Tactile Walking Surface
Indicators
Sec. 5.7 Lighting
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Stairs2.5
40 City of Vaughan Inclusive Design Standards
Exception
Riser height and tread
depth guidelines do
not apply to fire escape
stairs.
Note
Marking strips can
also be fully integrated
within the design of
the nosing or finish
used on the tread. For
exterior stairs, exposed
to the elements, and/
or stair systems that
have a high level of
pedestrian traffic,
durable marking strips
are recommended (e.g.,
carborundum).
Riser Height 125 mm - 180 mm
Rounded or bevelled nosing with 13 mm (max.) radius of curvature
Nosing Projection 38 mm over the tread below Nosing sloped to the riser at an angle greater than 60 degrees to the horizontal
280 mm - 355 mm
Tread Depth
Figure 22: Stair Design Features - Section View
2.5.1 Design Features
a. ensure surface is stable, firm, slip-resistant and non-glare;
b. provide lighting level of 50 lux (5 foot-candles) (average), measured at the
tread; and
c. design flights of stairs at 2 metres high or less, or where flights exceed
this height, provide a level landing / resting area 1600 mm by 1600 mm
(minimum).
2.5.1.1 Treads and Risers
a. riser height of 125 mm (minimum) to 180 mm (maximum) (Figure 22);
b. tread depth of 280 mm (minimum) to 355 mm (maximum) (Figure 22);
c. no open risers are permitted; and
d. ensure uniform riser height and tread depth throughout any stair system.
2.5.1.2 Nosings
a. ensure no abrupt undersides;
b. ensure they do not project more than 38 mm over the tread below and are
sloped to the riser at an angle greater than 60 degrees to the horizontal;
c. ensure leading edge is rounded or has a beveled profile, with a radius of
curvature of 13 mm or less (Figure 22); and
d. provide horizontal marking strips:
i. 50 mm (+/- 10 mm) deep;
ii. at the leading edge of the tread;
iii. ensure strong colour contrast (min. 70%) compared with tread and riser
finishes with slip-resistant surface; and
iv. extend the full width of the tread.
Nosing Marking Strips 50 +/- 10 mm
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Stairs2.5
41 City of Vaughan Inclusive Design Standards
2.5.1.3 Tactile Walking Surface Indicators (TWSIs)
Provide tactile attention indicator (TAI) surfaces:
a. at the following locations:
i. at each landing incorporating an entrance into a stair system;
ii. where the regular pattern of a stairway is broken; and
iii. where the run of a landing not having a continuous handrail is greater
than 2100 mm;
b. at the top of all flights of stairs, starting one tread depth back from the
leading edge of the top step;
c. with surface depth of 610 mm (minimum), extending the full width of the
stairs (Figure 23); and
d. ensure all additional TAI requirements are provided (Refer to Section 2.9,
Tactile Walking Surface Indicators).
TWSI Depth
610 mm (min.)
For additional details refer to
Section 2.9 Tactile Walking Surface Indicators.
Note
Tactile attention
surface indicators
provided at the head
of stair systems act as
a warning, and colour
contrasted nosings
increase the visibility
of each step when
descending, especially
for users with vision
loss.
TAI Surfaces
Depth of one tread
Figure 23: TAI Surfaces at Top of Stairs
2.5.2 Guards and Handrails
2.5.2.1 Guards
Where there is a change in level 600 mm or more in floor level adjacent to stairs,
provide guards as follows:
a. mount 1070 mm (minimum) high, measured vertically to the top of the
guard from the stair surface;
b. provide edge protection; and
c. ensure that no member, attachment or opening located between 140 mm
and 900 mm high above the ramp surface will facilitate climbing.
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Stairs2.5
42 City of Vaughan Inclusive Design Standards
Best Practice
Where stairs are wider
than 1800 mm, provide
intermediate handrails
and ensure clear width
between handrails is
between 900 mm and
1000 mm.
Note
Handrails ensure a safe
descent and climbing of stairs for all users. They
are also an additional
wayfinding guide for
users with vision loss
when continuous and if a strong colour contrast
is provided.
2.5.2.2 Handrails
a. provide where stair system contains three or more steps;
b. mount on both sides of stairs, at a consistent height between 865 mm and
965 mm, measured from leading edge of stair tread (Figure 24);
c. ensure colour contrast is provided between handrails and mounting surfaces
for improved visibility;
d. be continuous around landing less than 2100 mm in length, except where
the landing:
i. is intersected by an alternative accessible route; or
ii. has an entry door leading into it;
e. be continuous on the inside edge of stairs;
f. where stairs are more than 2200 mm wide, provide one or more
intermediate handrails that are continuous between landings and with a
maximum of 1650 mm between handrails; and
g. provide extensions based on the following criteria:
i. extend horizontally 300 mm (minimum) at top of flight of stairs, starting
immediately above tread nosing;
ii. extend diagonally at the slope of the stair flight, for a horizontal
distance equal to one tread depth beyond the bottom tread nosing,
at bottom of flight of stairs then extend 300 mm parallel to the floor
surface;
iii. design to return to the wall, guard or floor;
iv. ensure handrails are terminated in a manner that will not obstruct
pedestrian travel or create hazards; and
v. ensure all additional handrail requirements are provided (Refer to
Section 2.6, Guards and Handrails).
Handrail
At the bottom of a flight of stairs,
handrails extend
at the slope of the stair flight for a horizontal distance
equal to one tread depth (x) beyond the bottom tread
nosing.
For additional details refer to Section 2.6 Guards and Handrails.
Extension
300 mm (min.)
x
Handrail
Height 865 -965 mm
x
Figure 24: Handrail Extensions at Stairs - Section View
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43 City of Vaughan Inclusive Design Standards
2.6Guards and
Handrails
Application
This section applies to guards and handrails provided at stairs,
ramps and other areas in the interior and exterior environments.
Reference
Sec. 2.1 Entrances
Sec. 2.2 Doors and Doorways
Sec. 2.4 Ramps
Sec. 2.5 Stairs
Sec. 3.3 Exterior Paths of Travel
Sec. 4.1 Interior Accessible Routes
Guards are typically provided at ramps,
stairs, terraces and elevated viewing
platforms in both interior and exterior
environments.
Note
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Guards and Handrails2.6
44 City of Vaughan Inclusive Design Standards
Best Practice
In environments used
frequently by children,
lowered handrails are
permitted, provided
they are in addition to
the required handrails.
2.6.1 Guards
a. ensure they comply with the OBC or IASR requirements, as applicable;
b. mount at 1070 mm (minimum) high, measured vertically to the top of the
guard from the ground / floor surface;
c. shall prevent the passage of a sphere with a diameter > 100 mm; and
d. ensure no member, attachment or opening located between 140 mm and 900
mm high above the level protected by the guard will facilitate climbing.
2.6.2 Handrails
a. ensure handrails are continuous with grasping surface, uninterrupted by
mounting brackets, newel posts or any other construction elements;
b. provide rounded edges, free of abrasive elements;
c. provide outside diameter between 30 and 40 mm for circular cross-section,
which is preferred (Figure 25);
d. where non-circular cross sections are provided, ensure perimeter dimension
of 100 mm (minimum) and 155 mm (maximum), with cross section dimension
of 57 mm (maximum);
e. provide clearance of 50 mm (minimum) between grasping surface and
any adjacent surface (Figure 25a). Where the adjacent surface is rough or
irregular, the 50mm clearance shall be measured to the maximum protrusion
of surface irregularities;
f. where handrails are in a recessed area, ensure clearance of 50 mm (minimum)
between handrail surface and adjacent surface with clearance of 450 mm
(minimum) above the handrail (Figure 25b); and
g. be designed and constructed such that handrails and their supports withstand:
i. the loading values obtained from the non-concurrent application of a
concentrated load not less than 0.9 kN applied at any point and in any
direction; and
ii. a uniform load not less than 0.7 kN/m, applied in any direction.
h. it is recommended to provide a second handrail at a lower height to assist
smaller persons. Second handrails, where provided, shoulld be lower than
865mm and have at least 200mm of clearance beneath the upper handrail.
Clearance between wall and handrail 50 mm (min.)
Circular Grasping Surface
30 - 40 mm (max.)
Diameter 30 - 40 mm (max.)
Clearance between wall and handrail
50 mm (min.)
Clear Space 450 mm (min.)
Figure 25a: Handrails on Wall Figure 25b: Handrails in Recessed Area
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45 City of Vaughan Inclusive Design Standards
2.7Overhanging
and Protruding
Objects
Application
This section applies to overhanging and protruding objects
throughout and around facilities (interior and exterior
environments) to prevent any hazard or obstruction for all users.
Protruding objects are typically mounted on walls, ceilings or other
locations adjacent to interior and exterior paths of travel.
Reference
Sec. 2.5 Stairs
Sec. 2.6 Guards and Handrails
Sec. 3.3 Exterior Paths of Travel
Sec. 4.1 Interior Accessible Routes
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Overhanging and Protruding Objects2.7
46 City of Vaughan Inclusive Design Standards
Best Practice
Where possible,
enclosure at the
underside of the
stairs for protection is
recommended (Refer to
Option (a), Figure 26).
Note
Fixed planters or
seating are options for
providing protection
under stairs as long as
they are placed within
cane detection limits.
Best Practice
Wing walls, extending from protruding edge
to floor / ground
surface, provide cane
detection, where
protrusion is greater than 100 mm.
Note
This is not applicable to
continuous protrusion
(handrail, guards,
door latches or panic
bars) where the clear
path of travel will be
maintained.
2.7.1 Headroom Clearance
a. provide 2100 mm (minimum) floor-to-ceiling clearance along accessible
paths of travel / routes (Figure 26), or 2400 mm (minimum) for exterior
areas (Refer to Section 3.3, Exterior Paths of Travel); and
b. where headroom clearance is less than 2100 mm from floor level (e.g.,
underside of stairs, escalators or ramp landings), install cane detectable
guards with leading edge of 680 mm (maximum) above the floor.
Figure 26: Protection Options Underneath Stairs
Option (a): underside of stair is enclosed for
protection.
Headroom 2100 mm (min.)
For additional details refer to Section 2.5 Stairs and 2.6 Guards and Handrails.
Option (b): guard used as protective barrier.
Headroom 2100 mm (min.)Leading Edge 680 mm (max.)
For additional details refer to Section 2.5 Stairs and 2.6 Guards and Handrails.
2.7.2 Protruding Objects
Where objects protrude along accessible paths of travel / routes:
a. ensure the required clear width for an accessible path of travel / route or
manoeuvering space is not reduced (Figure 27); and
b. for objects protruding more than 100 mm from wall, ensure the bottom
edge of objects are cane detectable and mounted at or below 680 mm.
Overhead Signage
more than 100 mm
Any Height Permitted
100 mm (max.)
Clear Headroom 2100 mm (min.)
680 mm (max.) or lower
Clear Width
Lighting Fixture
Figure 27: Protruding Objects
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47 City of Vaughan Inclusive Design Standards
2.8Rest Areas
Application
This section applies to rest areas provided along accessible paths of
travel within a facility or throughout exterior environments.
Benches and seating are provided at rest areas and waiting areas
for people who may have difficulty with standing or walking for
extended periods, limited stamina or for users of mobility aids to
transfer onto.
Reference
Sec. 2.3 Ground and Floor Surfaces
Sec. 2.12 Seating, Tables and Work Surfaces
Sec. 3.3 Exterior Paths of Travel
Sec. 3.6 Street Furniture
Sec. 4.1 Interior Accessible Routes
Sec. 5.7 Lighting
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Rest Areas2.8
48 City of Vaughan Inclusive Design Standards
Best Practice
Provide rest areas at
intervals of 30 m along
an exterior path of
travel for users who
have difficulty walking
long distances or with
limited stamina. Ensure
rest areas are directly
connected to the
accessible route.
Consider providing rest
areas at viewing points
of interest.
Provide an electrical
outlet adjacent to a rest
area to charge mobility
aids, in recreation areas
where users may be
expected to stay for
extended periods.
Note
Where rest areas are
located in exterior
environments, ensure
surface has a slope
no greater than 1:50
(2%) to allow suitable
drainage, as well as
maneuverability for
users of mobility aids.
2.8.1 Consultation Requirements
When constructing new or redeveloping existing exterior paths of travel that will
be maintained by the City, consultation on the design and placement of rest areas
must occur with:
a. the public and persons with disabilities; and
b. the Vaughan Accessibility Advisory Committee.
2.8.2 Design and Placement
Where rest areas are provided:
a. ensure ground and floor surfaces are firm, stable and slip-resistant;
b. provide high colour / tonal contrast for seating compared to surroundings
and through floor / ground finish and texture or an amenity strip, to
distinguish the rest area from the accessible path of travel / route;
c. provide clear ground / floor space of 820 mm wide (minimum) by 1390 mm
long (minimum) to accommodate service animals, mobility aids or strollers
(Figure 28);
d. where seating is provided, ensure seating is:
i. stable or firmly mounted, set back 600 mm (minimum) from adjacent
accessible path of travel;
ii. designed with both backrests and armrests, with no arm rest required
adjacent to the clear floor / ground space at transfer side;
iii. between 450 mm and 500 mm high from the ground / floor surface;
iv. designed based on other detailed requirements for benches (Refer to
Section 2.12, Seating, Tables and Work Surfaces);
e. ensure they are located adjacent to an accessible route; and
f. provide a curb, 100 mm high (minimum) or other protective barrier at
rear and at side of clear ground / floor space, where there is a change in
elevation (e.g., a drop-off or downward slope).
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Rest Areas2.8
49 City of Vaughan Inclusive Design Standards
Clear Floor Space
for Mobility Device
Accessible Bench
For additional details refer to Sections
2.3 Ground and Floor Surfaces, 2.12 Seating, Tables and Work Surfaces
and 3.6 Street Furniture.
13
9
0
m
m
(
m
i
n
.
)
820 mm (min.)
Accessible Path of Travel
Figure 28: Rest Area - Plan View
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51 City of Vaughan Inclusive Design Standards
2.9Tactile Walking
Surface Indicators
Application
A tactile walking surface indicator (TWSI) refers to a standardized
surface, detectable underfoot or by a long white cane, to assist
people with vision loss by alerting or guiding them.
There are typically two (2) types of TWSI used in both interior and
exterior environments:
· Tactile attention indicator (TAI) surfaces call for caution at
potential hazards (e.g., change in elevation, vehicular routes
and train tracks). They are composed of truncated domes.
Typical locations where TAI surfaces are required include:
i. at curb ramps and depressed curbs;
ii. where walking surfaces between pedestrian and vehicular
areas are not separated by curbs; and
iii. at stairs.
· Tactile direction indicator (TDI) surfaces provide information
about the direction of travel to facilitate wayfinding. They are
composed of flat topped elongated bars, positioned parallel
to the direction of travel. Typical locations where TDI surfaces
are required include:
i. large expanses of open floor areas to indicate the primary
route of travel; and
ii. leading from the entrance of a facility to major features or
destinations, such as a self-service kiosk or an information
/ customer service counter.
Both cast in place (e.g., embedded within concrete) and surface
applied TWSI systems are available for new construction and
retrofits depending on the mounting surface and application.
Surface applied systems require beveled edges to prevent potential
tripping hazards.
Reference
Sec. 2.5 Stairs
Sec. 3.3 Exterior Paths of Travel
Sec. 3.4 Curb Ramps and Depressed
Curbs
Sec. 4.1 Interior Accessible Routes
Sec. 6.8 Recreation and Community
Facilities
Sec. 6.13 Elevated Platforms or Stages
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52 City of Vaughan Inclusive Design Standards
Note
Applying a high colour /
tonal contrasted finish
to a concrete surface
does not provide an
appropriate tactile
profile for detection by
foot or cane.
For more information
on requirements for
truncated domes, refer
to: ISO 23599:2012
“Assistive products
for blind and vision-
impaired persons
--Tactile walking surface
indicators.”
2.9.1 Design Features
Provide tactile walking surface indicators (TWSIs) with:
a. raised tactile profile;
b. truncated domes (e.g., circular and flat-topped domes) or elongated bars;
c. slip-resistant and non-glare surfaces;
d. edges beveled or level with surrounding surface to which it is applied or
maximum height of 3 mm above or below (Figure 29 & 30); and
e. a high colour / tonal contrast between the TWSI and the adjacent surfaces
(e.g., with a difference of 70% minimum in light reflectance value or LRV).
2.9.2 Tactile Attention Indicator (TAI) Surfaces
Where provided and required, as identified in other sections of these standards,
TAI specifications for flat-topped truncated domes include (Figure 17):
a. height of 4 to 5 mm;
b. top diameter between 12 to 25 mm;
c. lower base diameter 10 mm +/- 1 mm more than the diameter of the top
(e.g., a base diameter of 21 to 36 mm is typical);
d. square grid layout / arrangement; and
e. centre to centre spacing between adjacent domes is adjusted depending on
the size of their top diameters, as identified in Table 2.
Table 2: Truncated Dome Spacing Requirements
Top Diameter of Flat Topped Domes (mm)
Spacing Between the Centres of Adjacent Domes (mm)
12 42 to 61
15 45 to 63
18 48 to 65
20 50 to 68
25 55 to 70
Top Diameter
10 (+/- 1 mm)
more than the diameter of the top
Base Diameter
Spacing Centre to Centre
between 42 to 70 depending
on the size of the domes.
Truncated Dome - Section View
12 - 25
Dome Height
4 - 5
Level, beveled or
3 max. high above mounting surface
3 max.
Figure 29: Truncated Domes Specification
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53 City of Vaughan Inclusive Design Standards
2.9.3 Tactile Direction Indicator (TDI) Surfaces
Where provided to facilitate wayfinding and to indicate a primary path of travel to
a key element, feature or destination (e.g., within a facility or throughout a site),
TDI specifications for flat-topped elongated bars include (Figure 30):
a. consistent use and placement, ensuring that the high colour / tonal contrast
used is not yellow;
b. height of 4 to 5 mm high;
c. top width between 17 mm and 30 mm;
d. lower base width of 10 mm (+/- 1 mm) more than width of the top;
e. top length of 270 mm (maximum) and a base length 10 mm (+/- 1 mm)
greater than the top length;
f. maximum space of 30 mm between the ends of the parallel bars;
g. centre to centre spacing between adjacent bars is adjusted depending on
their width, as identified in Table 3; and
h. provision of a drainage gap, with a width of 20 to 30 mm between elongated
bars, when used in exterior environments where there is a risk of water
ponding.
Table 3: Elongated Bar Spacing Requirements
Note
A tactile direction
surface indicator layout
that is as continuous
as possible is easiest to
follow.
Refer to the CSA
Group’s “Accessible
Design for the
Built Environment”
(CSA B651- current
edition) for additional
recommendations and
examples of tactile
directional indicator
configurations.
Width of Flat Topped Elongated Bars (mm)
Spacing Between the Centres of Adjacent Bars (mm)
17 72 to 78
20 73 to 80
25 75 to 83
30 80 to 85
10 (+/- 1) more than the width of the top.
Base Width
17 - 30
Base Length 10 (+/- 1) more than the width of the top
Top Length
270 max.
Direction of Travel
Spacing Centre to Centre between adjacent Bars between 57 to 85 depending on the size of the domes
Spacing between Ends of Parallel Bars
Elongated Bar - Section View
Top Width Bar Height
4 - 5
30 max.
Level, beveled or 3 max. high above mounting surface
3 max.
Figure 30: Elongated Bars Specification
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54 City of Vaughan Inclusive Design Standards
2.9.4 Additional Specifications
Provide a tactile attention indicator (TAI) for the following elements as follows:
2.9.4.1 Railway Crossings
a. install so that the edges of the TAI are 1800 to 4600 mm from the centre line
of the nearest rail; and
b. ensure they are installed in addition to any mechanical barriers that are
activated with the arrival of trains, as a warning to users approaching any
barriers.
2.9.4.2 Reflecting Pools / Water Features
a. install 920 mm from the leading edge of any drop-off; and
b. ensure it extends the full length around all unprotected edges that border
the drop-off.
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55 City of Vaughan Inclusive Design Standards
2.10Drinking
Fountains
Application
This section applies to drinking fountains where provided
throughout interior and exterior environments.
Reference
Sec. 2.7 Overhanging and Protruding
Objects
Sec. 3.3 Exterior Paths of Travel
Sec. 4.1 Interior Accessible Routes
Sec. 5.1 Controls and Operating
Mechanisms
Note
Where a single drinking fountain cannot meet the requirements for both standing
and seated person, provide an additional
drinking fountain.
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56 City of Vaughan Inclusive Design Standards
Best Practice
The provision of two
drinking fountains at
different heights meets
the needs of most
people.
Drinking fountains
recessed and installed
in an alcove is preferred
as it prevents potential
bumping hazard.
Note
The space beneath the
drinking fountain may
be included as part of the clear floor area or
turning space, provided
that appropriate toe
and knee clearances are
available for a forward or parallel approach
to an unrecessed or
partially recessed
drinking fountain.
2.10.1 Design and Layout
Where drinking fountains are provided:
a. ensure at least one drinking fountain is accessible to all users where more
than one is provided, including lowered units for people using mobility aids,
people of short stature, children, others who may have trouble bending and
persons who have limited manual strength or dexterity;
b. where only one drinking fountain is provided, ensure it is an accessible,
lowered unit;
c. ensure they are located adjacent to an accessible route, recessed or with a
cane detectable feature with the bottom edge at 680 mm (maximum) where
they protrude into an accessible route; and
d. ensure drinking fountain fixtures are colour contrasted with surroundings
for easy identification.
2.10.2 Floor Space Requirements and Approach
a. provide clear floor space of 915 mm wide by 1370 mm deep (minimum) in
front of the drinking fountain for forward approach (Figure 31);
b. provide clear floor space of 1525 mm wide by 915 mm deep (minimum) in
front of the drinking fountain for side approach (Figure 31);
c. ensure one fully unobstructed side adjoins an accessible route or adjoins
another clear floor area; and
d. ensure clear floor space does not overlap the minimum space of the
accessible route used to access the drinking fountain.
Forward Approach 915 mm x 1370 mm
Clear Width of Accessible Route
1100 mm (min.)
Fountain
Wall
For additional details refer to Sections 3.3 Exterior Paths of Travel and 4.3 Interior Accessible Routes.
1100 mm (min.)
Fountain
Wall
Side Approach
1525 mm x 915 mm
For additional details refer to Sections 3.3 Exterior Paths of Travel and 4.3 Interior Accessible Routes.
Clear Width of Accessible Route
Figure 31: Clear Floor Space Requirements and Approach at Recessed Drinking Fountain - Plan View
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2.10.3 Knee and Toe Clearances
Where cantilevered drinking fountains are provided:
a. ensure minimum clear knee space under the fountain is 760 mm wide by
450 mm deep at 735 mm high above the floor (Figure 32);
b. ensure toe clearance height under the fountain is 350 mm above the floor
from a point of 300 mm back from the front edge to the wall; and
c. ensure depth at the foot of the drinking fountain is 700 mm (minimum).
2.10.4 Operating Controls
Ensure fountain operating controls are:
a. not foot-operated;
b. located at or near the front of the drinking fountain (Figure 32); and
c. operable with one hand, requiring a maximum force of 22 Newtons to
operate without turning / twisting of the wrist or pinching of the fingers or
allows automatic or hands-free use.
2.10.5 Water Spout
a. mount no higher than 915 mm above the finished floor (Figure 32);
b. mount 125 mm (maximum) from the front edge of the drinking fountain;
c. ensure water flows 100 mm high (minimum); and
d. ensure water flows at a vertical angle of:
i. 30 degrees maximum, where spouts are located less than 75 mm from
the front of the unit; or
ii. 15 degrees maximum, where water spouts are located between 75 mm
and 125 mm from the front of the unit.
Best Practice
Ensure pipes are
positioned at rear of
fountain and do not
obstruct required
clearances.
Automatic or hands
free operating controls
are preferred.
Note
The purpose of
requiring the drinking
fountain to have a
flow of water of 100
mm high (minimum)
is so that a cup can be
inserted under the flow
of water for users who
cannot use the drinking
fountain.
For standing use, spouts
to be located between
965 mm and 1095 mm
above the floor.
Knee Height 735 mm (min.)
Toe Height 350 mm (min.)
Spout Height 915 mm (max.)
Spout 125 mm (max.)
Toe Space 300 mm (min.)
Knee Depth 450 mm (min.)
For additional details refer to Section 5.1 Controls and Operating Mechanisms.
Figure 32: Drinking Fountain Design and Layout - Elevation View
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59 City of Vaughan Inclusive Design Standards
2.11 Public Telecom
Amenities
Application
This section applies to public telephones, (which include coin
operated, coin-less, and courtesy phones), WiFi nodes and device
charging stations located in both exterior and interior environments.
Reference
Sec. 2.7 Overhanging and Protruding
Objects
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 5.1 Controls and Operating
Mechanisms
Sec. 5.7 Lighting
Sec. 5.8 Signage and Wayfinding
Public telecom amenities can vary in design and style. Overall configuration of
public telephones is beyond the scope
of these Guidelines and is typically the
responsibility of the service provider.
Note
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60 City of Vaughan Inclusive Design Standards
Best Practice
Where more than four public telecom
amenities are provided
on an accessible
floor level, equip one
phone with a fixed TTY device, mounted below
the phone without
minimizing required
knee space height for
users of mobility aids.
2.11.1 Provision
Where public telecom amenities are provided:
a. provide at least one accessible public telecom amenity unit on each
accessible floor level as identified in Table 3; and
b. if only one is provided, ensure it is accessible and provide a built-in shelf or
counter.
Table 4: Minimum Number of Accessible public telecom amenities Required
Total Number of Public
Telecom Amenities Located
on Floor
Number of Public Telecom
Amenities Required to be
Accessible
1 or more single units 1 per floor
1 bank 1 per floor
2.11.2 Design and Layout
a. provide directional signage to accessible public telecom amenity location, if
hidden from view or mounted in a recessed area;
b. mark with International Symbols of Accessibility and Hearing Loss, for
accessibility features provided;
c. provide clear floor space centered in front of public telecom amenity (e.g.,
can be wall-mounted or hung in an enclosure) of (Figure 33):
i. 915 mm wide by 1370 mm depth (minimum) for a forward approach;
and
ii. 1525 mm wide x 915 mm depth (minimum) for a side approach;
d. ensure overhead clearance of 2100 mm (minimum);
e. ensure public telecom amenities are located adjacent to an accessible route,
recessed or with a cane detectable feature with a leading edge at 680 mm
(maximum) high, if they protrude into an accessible route;
f. where seating is provided in floor space, ensure it is flexible (e.g., can be
moved) to accommodate users of mobility aids and people who prefer to
stand;
g. where stall or booth is provided for privacy and acoustics, provide sound-
absorbing surfaces and ensure all required clearances are provided (e.g.,
floor space); and
h. ensure lighting level is 200 lux (20 foot-candles) (average) over all controls
and related features / signage.
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61 City of Vaughan Inclusive Design Standards
2.11.3 Operating Controls
a. provide push button controls with large size numbers;
b. ensure colour contrast is provided between button and background, as well
as numbering;
c. ensure controls have a matte finish;
d. mount operating controls, including coin and card slots, push buttons and
dispensers, at 1200 mm (maximum) from floor level (Figure 34);
e. ensure maximum reach to all operating controls is 485 mm from the front
edge of cabinet or shelf;
f. provide cord for handsets with length of 735 mm (minimum); and
g. equip with adjustable volume controls for users with hearing loss.
Figure 33: Clear Floor Space Requirements at Accessible Public Telecom Amenity
Shelf Depth350 mm (min.)
Forward Approach 915 mm x 1370 mm
Side Approach 1525 mm x 915 mm
Best Practice
All accessible public
telephones and a
minimum of 25% of
the total number of
telephones provided
should be equipped
with adjustable volume
control.
The number five ‘5’ key
of a 12-key telephone
key pad to be tactilely
distinct from the other
keys.
Note
It is the responsibility
of the telecom service
provider to ensure all telecom features
comply with CAN /
CSA-T515 standard.
740 mm (min.)
Knee Space Height
International Symbol of Accessibility and Hearing Loss
Control Height
1200 mm
(max.)Shelf Width
500 mm (min.) Cane Detectable Feature
680 mm (max.)
TTY Symbol
Telephones for Standing Use
Clear Space for Portable TTY Device 250 mm (min.) Clear Space for Portable TTY Device 250 mm (min.)
Figure 34: Public Telecom Amenity Provision and Layout
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62 City of Vaughan Inclusive Design Standards
2.11.4 Shelves and Counters
Where more than one telecom amenity is provided for public use, provide a built-
in shelf or counter underneath at least one of them (Figure 34):
a. ensure shelf or counter is level;
b. 500 mm wide by 350 mm deep (minimum);
c. mount top surface between 775 mm and 875 mm high above the floor;
d. ensure knee clearance is 740 mm high (minimum); and
e. ensure a clear space of 250 mm (minimum) high between the top of the
shelf and the lower edge of the phone.
2.11.5 Text Telephones (TTYs)
Where fixed or portable teletypewriter (TTY) devices or connections are available:
a. provide fixed signage with the International Symbols of Accessibility and
Hearing Loss and symbol for TTY, to identify its location;
b. provide adaptable controls to allow portable TTY connections, including
adjacent electrical outlet where telephones are provided specifically to
address the needs of users with hearing loss; and
c. provide long cord on telephone handset to allow connection to text
telephone (TTY), if acoustic coupler is used.
Examples of both Fixed and
Portable Teletypewriters (TTYs).
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63 City of Vaughan Inclusive Design Standards
2.12Seating, Tables
and Work Surfaces
Application
This section applies to site and facility furniture, provided in both
exterior and interior environments which typically includes, but is
not limited to, seating (e.g., benches), tables and work surfaces.
Some common locations, where site and facility furniture can be
found are:
· rest areas and accessible routes;
· dining facilities;
· waiting areas;
· lobbies; and
· office environments.
Provision of benches and seats are typically recommended for
people who may have difficulty with standing or walking for
extended periods, limited stamina, or for users of mobility aids.
Furniture provisions should be reviewed
on a case by case basis, specific to facility type and occupancy. Some locations may
require more exterior site furnishings
if high level of public traffic and use is
expected.
Note
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64 City of Vaughan Inclusive Design Standards
Best Practice
Where multiple
benches are provided
in a rest area, consider
options of some
benches oriented
to face each other
where possible.
This arrangement
allows people to see
each other, which
is beneficial for
people with hearing
and communication
disabilities to facilitate
interaction.
Additionally, consider
different configurations
for armrests and
backrests to provide
a mix of options (i.e.,
some with back rests,
some with arm rests,
and some with both).
Note
Where only one bench
is provided, ensure
it is accessible, with
no arm rest required
on side of bench
adjacent to clear floor /
ground space used for
transfer. Configurations
and options for arm
and back rests are
dependent upon the
size of bench and
overall provision of
benches/seating.
2.12.1 Benches and Seats
For accessible benches and seating provided in both interior and exterior
environments:
a. ensure the seat height is between 450 mm to 500 mm above the finished
floor / ground;
b. ensure seat depth between 460 mm and 510 mm, with width at 500 mm
(minimum);
c. provide back support that extends 455 mm (minimum) above the seat
surface or affix seat surface to a wall (Figure 35);
d. provide at least one (1) arm rest at a height between 220 and 300 mm from
the seat surface for additional support, mounted at opposite end of bench
from the transfer side, with no arm rest required on other side directly
adjacent to the clear floor / ground space used for transfers;
e. ensure bench is stable at all times; and
f. ensure seating surfaces are colour contrasted with surroundings to enhance
visibility.
460 mm - 510 mm
Seat Height 450 - 500 mm
Seat DepthBack Support Height 455 mm (min.)
Armrest Height 220 - 300 mm
Figure 35: Typical Accessible Bench Dimensions - Section View
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65 City of Vaughan Inclusive Design Standards
2.12.2 Tables and Work Surfaces
a. ensure top surface is between 730 mm and 865 mm high (Figure 36a);
b. provide a minimum clear knee space of 915 mm wide by 685 mm high by
480 mm deep (Figure 36a);
c. where toe clearance is required based on table design, ensure the minimum
toe space is 350 mm high by 230 mm deep;
d. ensure top surface and edges are colour contrasted with adjacent
surroundings to enhance visibility; and
e. ensure clear floor space in front of table and work surfaces for users of
mobility aids is (Figure 36b):
i. 915 mm wide by 1370 mm deep (minimum), of which 480 mm
(maximum) may be under the table for forward approach; and
ii. 1525 mm wide by 915 mm deep (minimum) for a side approach.
Best Practice
Tables with adjustable
surface heights can
accommodate diverse
users.
Knee Depth
480 mm (min.)
Top Surface
730 - 865 mm
Toe Height
350 mm
(min.)
Knee Height 685 mm
(min.)
Toe Depth 230 mm (min.)
Figure 36a: Knee and Toe Clearances at Tables or Work Surfaces- Elevation View
Forward Approach
1370 mm
Side Approach
91
5
m
m
480 mm (max.)
under table or work surface
15
2
5
m
m
915 mm
Figure 36b: Clear Floor Space Requirements and Approach at Tables and Work Surfaces - Plan View
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2.13Animal Relief
Areas
Application
Animal relief areas shall be installed indoors and/or outdoors in
public buildings that are five storeys or larger than 14,000 m2.
Sec. 5.7 Lighting
Sec. 6.21 Dog Off-Leash AReas
Reference
Facilities providing animal relief areas
should ensure that maintennance
personnel are specifically trained to
maintain this type of amenity and
that such maintenance is specifically
outlined as part of staff duties as specific
operating procedures.
Note
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70 City of Vaughan Inclusive Design Standards
Best Practice
To minimize unwanted
interaction between
animals and persons,
avoid co-locating
animal relief areas with
designated human uses
such as smoking areas
and waiting areas.
2.13.1 Location
Animal relief areas provided in interior and exterior environments shall:
a. not be located in prominent areas or areas with a high level of foot traffic;
b. not be located adjacent to or within view of an area used for eating or food
preparation;
c. be located on well ventilated indoor or outdoor areas;
d. be located no more than 300 m from all internal public use areas and
accessible entrances;
e. be located adjacent to accessible paths of travel.
Figure 23: Indoor pet relief area
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71 City of Vaughan Inclusive Design Standards
2.13.2 Design and Configuration
a. provide fencing to the area such that the bottom of the fence be cane
detectable as described by CNIB’s “Clearing our Path” resource;
b. include a gate with magnetic latch that can be self-closed, and the gate be
wide enough to allow for use by people with mobility devices
c. include types of surfaces to be used that are pet-friendly while also
providing difference in texture to assist those with vision impairment to
identify the relief area;
d. provide good drainage and, where possible, a sprinkler system;
e. Provide sufficient space to allow persons and animals to maneuvre through
and around the area while minimizing the incidence of unwanted human-
animal contact;
f. provide waste bag and trash receptacles consistently inside the entrance of
the gated areasurroundings to enhance visibility;
g. provide sanitizing and handwashing stations
h. provide adequate lighting; and
i. include the installation of large print high-contrast signage to denote area
and encourage responsible practices like keeping animals on a leash and
cleaning up after use.
Best Practice
Signage should also
include a resource
number or QR code for
providing questions or
feedback.
Figure 24: Indoor pet relief area
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3.0Exterior
Environments
Table of Contents
3.1 Parking................................................................................... 75
3.2 Passenger Loading Zones....................................................... 83
3.3 Exterior Paths of Travel...........................................................87
3.4 Curb Ramps and Depressed Curbs ........................................ 91
3.5 Accessible Pedestrian Signals ................................................ 97
3.6 Street Furniture ..................................................................... 99
3.7 Site Plan Accessibility Impacts Checklist.............................. 101
3.8 Exterior Maintenance Checklist........................................... 107
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3.1Parking
Application
This section applies to accessible parking spaces provided for the
following types of exterior or interior parking facilities:
· parking garages or related structures (e.g., above or below
grade);
· surface parking; and
· on-street parking.
Best Practice
Ensure clear width of access aisle, curb ramp and related accessible
route for any accessible parking space are maintained and kept free
of obstructions (e.g., garbage, street furniture, as well as snow / ice
during winter conditions).
Any snow storage or loading area must be located away from
accessible parking spaces to ensure they are not obstructed at any
time.
Reference
Sec. 3.3 Exterior Paths of Travel
Sec. 3.4 Curb Ramps and Depressed Curbs
Sec. 5.7 Lighting
Sec. 5.8 Signage and Wayfinding
Sec. 5.9 Self-Service Kiosks
Exception
Off-street parking facilities that are used
exclusively to park the following types of
vehicles:
· buses;
· delivery vehicles;
· law enforcement vehicles;
· medical transportation vehicles, such
as ambulances; and
· impounded vehicles.
The requirements in respect of off-street
parking facilities do not apply to off-
street parking facilities if:
· the off-street parking facilities are
not located on a barrier-free path
of travel, regulated under Ontario’s
Building Code;
· the facility is one of multiple off-
street parking facilities on a single
site that serve a building or facility,
where appropriate accessible parking
facilities are provided elsewhere on
the same site.
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76 City of Vaughan Inclusive Design Standards
Best Practice
Four percent (4%) of
the total number of
parking spaces to be
accessible.
Where facilities
may expect a higher
proportion of people
with disabilities using
their services (e.g.,
Healthcare, Long Term
Care and Senior’s
facilities), the provision
of additional accessible
parking spaces is
determined on a case
by case basis. The
appropriate number
of spaces may be
calculated based on the
anticipated demand
and a detailed review of
the facility’s occupancy
levels.
Note
The values in Table 3 are derived from
formulas contained
in the Regulation.
The Regulation
uses percentages to determine the number
of spaces that are to be
accessible and ratios to
divide them between
Type A or Type B.
Where an uneven
number of accessible
parking spaces are
required, the extra
Type B space may be changed to a Type A
space.
3.1.1 Types of Parking
Two (2) types of accessible parking spaces are required where parking is provided:
a. Type A spaces consist of wider parking spaces which accommodate larger
vehicles such as vans that are equipped with transfer ramps for users of
wheeled mobility aids; and
b. Type B spaces are smaller in width than Type A and accommodate users
who are ambulatory but have limited mobility and cannot travel lengthy
distances, or use other mobility aids, such as canes, crutches and walkers.
3.1.2 Provision
a. provide Type A and Type B spaces in accordance to Table 5:
Table 5: Accessible Parking Provision Requirements
Total Number of
Parking Spaces
Total Number of Accessible
Spaces Required
Number of Type A Number of Type B
1- 12 1 1 0
13- 25 1 0 1
26 - 50 2 1 1
51 - 75 3 1 2
76 - 100 4 2 2
101 - 133 5 2 3
134 - 166 6 3 3
167 - 250 7 3 4
251 - 300 8 4 4
301 - 350 9 4 5
351 - 400 10 5 5
401 - 450 11 5 6
451 - 500 12 6 6
501 - 550 13 6 7
551 - 600 14 7 7
601 - 650 15 7 8
651 - 700 16 8 8
701 - 750 17 8 9
751 - 800 18 9 9
801 - 850 19 9 10
851 - 900 20 10 10
901 - 950 21 10 11
951 - 1000 22 11 11
1001 and over 11 +1 % of total (1) Where an even number is required, provide
equal number of Type A and B
(2) Where an odd number is required, provide
equal number of Type A and B plus an additional
Type B.
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77 City of Vaughan Inclusive Design Standards
b. where a parking facility serves multiple buildings or accessible entrances,
disperse accessible parking spaces to enable users to park near as many
accessible entrances as possible;
c. where more than one parking facility is provided at a site:
i. ensure the number and type of accessible parking spaces provided is
determined based on the total number of parking spaces separately for
each individual parking facilities; and
ii. locate and distribute accessible parking spaces among the off-street
parking facilities in a manner that provides substantially equivalent or
greater accessibility in terms of distance from an accessible entrance or
user convenience (e.g., protection from weather, lighting, security and
comparative maintenance).
d. where the parking facility is a multi-level parking facility, ensure the
accessible parking spaces are easy to identify and have at least one
accessible route leading to an entrance, exit or elevator lobby at the same
level;
e. Prioritize the placement of accessible spaces over other types of designated
spaces (ie. charging, green vehicles, expectant mothers)
3.1.3 Design and Layout
a. accessible parking spaces shall be placed along an accessible path of travel
as close as possible to a main building entrance (30 m max.) and which
connectes to building entrance(s) and accessible exterior amenities.
b. ensure ground surface is firm, stable and slip-resistant;
c. maximum running slope of surface at 1:50 (2%);
d. maximum cross-slope of surface at 1:50 (2%);
e. length of 5800 mm (Figure 37);
f. ensure the width of the accessible parking space is (Figure 37):
i. 3400 mm (minimum) for “Type A” wide van accessible spaces; and
ii. 2400 mm (minimum) for “Type B” standard parking spaces;
Best Practice
Accessible parking
spaces and adjacent
access aisles should be
regularly maintained, kept clear of debris
and snow, and where
possible, have overhead
protection for users
from the elements (e.g., such as direct sun, rain
or snow).
Avoid having the
accessible route cross
through a drive aisle.
Pedestrians should not
have to travel behind
parked vehicles or move
along roadways. Ensure
any pedestrian crossing
or travel area is clearly
marked so it is visible to
drivers and pedestrians.
Where spaces are
configured such that
the front or rear of
parked vehicles is
immediately adjacent to
a pedestrian walkway,
consider a design
that prevents vehicle
overhangs which could
reduce the width of the
walkway.
Accessible parking spaces and access aisle.
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78 City of Vaughan Inclusive Design Standards
g. provide an access aisle adjacent and parallel to each accessible parking
spaces (Figure 37):
i. 1500 mm wide (minimum);
ii. extend the full length of the space;
iii. clearly indicated by high colour contrast diagonal pavement markings;
iv. where two accessible parking spaces are provided adjacent to each
other, they may share an access aisle; and
v. connect with adjacent accessible path of travel and or curb ramp;
vi. provide bollard, sign post, wheel stop or other barrier to prevent
vehicles from occupying the access aisle. Position barriers to allow a
1000mm wide clear pedestrian passage.
h. ensure the vertical height clearance at the designated parking spaces, and
along the vehicular egress and egress routes is:
i. 2500 mm high (minimum); and
ii. 2750 mm (minimum) for areas leading to van accessible spaces; and
i. ensure lighting level is 10 lux (1 foot-candle) (minimum);
j. accessible parking spaces and access aisles and paths of travel which lead to
them shall be surfaced with appropriate firm and stable material.
Figure 37: Accessible Parking Space Dimensions - Plan View
2400 mm (min.)
Type B Parking Space
3400 mm (min.)
Type A “Van Accessible” Parking Space
1500 mm (min.) Access Aisle
5800 mm
Length
Typical curb ramp or level access
Typical Vertical Signage
Accessible Path of Travel
Curb Ramp
Typical Pavement Marking
1000 mm (min.)
600 mm (max.)
Typical Bollards
For additional details refer to
Section 3.4 Curb Ramps and Depressed Curbs.
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79 City of Vaughan Inclusive Design Standards
3.1.4 Signage and Pavement Markings
a. ensure spaces are clearly designated with pavement and vertical signage,
containing the International Symbol of Accessibility (Figures 37 & 38); and
b. provide directional signage, marked with the International Symbol of
Accessibility, where the location of designated accessible parking spaces,
and /or the location of the nearest accessible entrance is not obvious along
the path of travel or is distant from the accessible parking space;
c. provide signage indicating the location of accessible parking spaces and
payment kiosks and/or information needed to use parking payment app;
d. where ground surfaces cannot be painted, (ie. granular surface), provide
equivalent markings using alternate means.
3.1.3.1 Vertical Signage
a. mark with International Symbol of Accessibility;
b. ensure size of 300 mm wide by 450 mm high (minimum);
c. mount at height of 1500 mm to 2000 mm (centre) (e.g., wall or post-
mounted), from ground / floor (Figure 38);
d. ensure suitable colour contrast between sign and background environment;
e. provide information text, compliant with City By-law requirements; and
f. provide additional signage that identifies Type A spaces as “van accessible”;
g. provide convex mirrors at key locations to enable viewing around corners to
active vehicular areas.
450 mm
300 mm
Mounting Height 1500 - 2000 mm Centre
Type A Spaces Type B Spaces
BY PERMIT ONLY
VAN ACCESSIBLE
BY PERMIT ONLY
Figure 38: Accessible Parking Vertical Signage
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80 City of Vaughan Inclusive Design Standards
3.1.5.1 Pavement Markings
a. mark with International Symbol of Accessibility;
b. ensure 1525 mm wide by 1525 mm depth (minimum) (Figure 39);
c. provide a white or yellow border with a blue background field colour;
d. locate near the back of the space for 90 degree or angled parking spaces,
and centered for parallel parking spaces;
e. routine re-striping of existing parking areas shall have regard for this
standard by enhancing compliance with the accessible parking requirements
wherever possible. This requirement shall be in force whether or not the re-
striping is in conjunction with other improvements or alterations; and
f. ensure all surface markings are slip-resistant.
White or Yellow Border
Blue Background
Modified International Symbol of Accessibility (white)
1525 mm (min.)
1525 mm (min.)
Figure 39: Accessible Parking Pavement Marking
3.1.5 Electric Vehicle Charging Spaces
a. where electric vehicle (EV) charging equipment is provided in a parking
facility which includes accessible parking spaces, at least one accessible
space shall be equipped with EV charging equipment;
b. where electric vehicle (EV) charging equipment is provided in an existing
parking facility which does not include accessible parking spaces, at least
one parking space receiving EV charging equipment shall be re-striped to
meet the standards of a Type A or Type B parking space.
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3.1.6 On-Street Parking
When constructing new or redeveloping existing on-street parking spaces,
consultation on the need, location and design of accessible on-street parking
spaces must occur with:
a. the public and persons with disabilities;
b. the Vaughan Accessibility Advisory Committee;
c. all required city staff (i.e. Development Planning, Roads Operations and the
Accessibility and Diversity Coordinator);
d. parallel on-street accessible parking spaces shall provide access to both
passengers and drivers who have disabilities by providing access aisles at
each side of the parking stalls where space is available;
e. on-street accessible parking spaces shall be connected to the adjacent
sidewalk by an accessible route (depressed curb, curb ramp, etc.).
Best Practice
Where on-street
parking is provided,
ensure at least 10% of
spaces are accessible
per block, but never
less than one of two or
more spaces.
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3.2Passenger
Loading Zones
Application
This section applies to exterior passenger loading and drop-off
zones where passengers transfer from vehicles to a pedestrian area
which provides an accessible route to a facility.
Passenger loading and drop-off zones are important features for:
· people who have difficulty walking long distances or have
limited stamina;
· users of mobility aids; and
· people who travel with companions or caregivers (e.g., person
with vision loss or cognitive disability, the very young, and
seniors).
Reference
Sec. 2.9 Tactile Walking Surface
Indicators
Sec. 3.3 Exterior Paths of Travel
Sec. 3.4 Curb Ramps
Sec. 5.7 Lighting
Sec. 5.8 Signage and Wayfinding
Note
Transit stops, shelters and related amenities are not classified as part
of passenger loading zones and are
not covered within the scope of these
Guidelines.
Best Practice
Ensure clear width of access aisle, curb
ramp and related accessible route
for any passenger loading zones are
maintained and kept free of obstructions
(e.g., garbage, street furniture, as well as
snow / ice during winter conditions).
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Passenger Loading Zones3.2
City of Vaughan Inclusive Design Standards
Best Practice
Consider providing
access aisle 3050 mm
wide by 7925 mm long,
to accommodate a
wider range of vehicles
(e.g., vans, para-transit
vehicles and larger
buses).
3.2.1 Design and Layout
a. locate the Passenger Loading Zone (PLZ) as close as possible to the nearest
accessible entrance or within 30 metres (maximum);
b. locate the PLZ away from any traffic flow and design so that users avoid
entering any adjacent vehicular routes and drive aisles;
c. where practical, provide overhead protection (e.g., a canopy to protect
users from weather conditions) with vertical height clearance of 3600 mm
(minimum) throughout the vehicular pull-up space and passenger loading
zone;
d. include a side access aisle that (Figure 40):
i. is adjacent, parallel and at the same level as the vehicular pull-up space;
ii. is 2440 mm wide by 7400 mm long (minimum);
iii. provides a clearance height of 3600 mm (minimum) at the vehicle pull-
up space and along the vehicle access and egress routes; and
iv. provides diagonal pavement markings (e.g., yellow or white colour
and are clearly visible through use of high colour contrast compared to
surface), extending the full length of the space;
e. provide at least one curb ramp, for users of mobility aids, where there is a
change in level;
f. where the accessible route and the access aisle are not separated by a curb,
install tactile attention indicator (TAI) surfaces, as well as other warning
features (e.g., bollards) if required / preferred. Ensure TAI surfaces are:
i. detectable by foot or cane;
ii. clearly visible through the use of high tonal / colour contrast compared
to adjacent mounting surface;
iii. extended across the full length of the space; and
iv. designed meeting the requirements identified for tactile attention
indicator (TAI) surfaces (Refer to Section 2.9, Tactile Walking Surface
Indicators).
g. provide vertical signage at PLZ:
i. mark with the International Symbol of Accessibility to formally
designate passenger loading and drop-off zones;
ii. ensure size of 300 mm wide by 450 mm high (minimum) (Figure 41);
iii. mount at height of 1500 mm to 2000 mm (centre) (e.g., wall or post-
mounted), from ground / floor (Figure 41; and
iv. provide information text, compliant with City By-law requirements (e.g.,
“Designated Passenger Loading Zone”).
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Passenger Loading Zones3.2
City of Vaughan Inclusive Design Standards
NO PARKING
Building Entrance
Paratransit Vehicle
Access Aisle
Accessible Route / Path of Travel
Vertical
Signage
Curb Ramp
7400 mm (min.)
For additional details refer to Sections 3.3 Exterior Paths of Travel and 3.4
Curb Ramps and Depressed Curbs.
2440 mm (min.)
Figure 40: Passenger Loading Zone - Plan View
300 mm (min.)
450 mm (min.)
Mounting Height 1500 - 2000 mm Centre
LOADING
ZONE
Figure 41: Passenger Loading Zone
Vertical Signage
Example of designated passenger
loading zone and signage.
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3.3Exterior Paths
of Travel
Application
This section applies to exterior paths of travel, which typically
include, but are not limited to:
· pedestrian circulation routes that serve facility entrances,
exits, elements or amenities;
· pedestrian circulation routes that serve as connections
between a site boundary and access into or from a facility;
· public right-of-ways (e.g., sidewalks and footpaths);
· ramps; and
· curb ramps and depressed curbs.
This section does not apply to recreational trails, beach access
routes and boardwalks. See section 6.16 of this guide.
Where stairs are located on accessible exterior routes or walkways,
an alternative accessible route is to be provided immediately
adjacent to the stairs and may include a ramp or another accessible
means of negotiating elevation change.
This section applies to sidewalks used for pedestrian travel and does
not include recreational trails or other paths of travel related to
parks and the natural environment or private residential areas.
Exterior paths of travel complying with this section shall connect the
main building entrance to all accessible areas and amenities on site
and to a pedestrian walk within the public way.
Best Practice
Ensure clear width of accessible routes are maintained and kept free
of obstructions (e.g., garbage, street furniture, as well as snow / ice
during winter conditions).
Reference
Sec. 2.3 Ground and Floor Surfaces
Sec. 2.4 Ramps
Sec. 2.5 Stairs
Sec. 2.6 Guards and Handrails
Sec. 2.7 Overhanging and Protruding
Objects
Sec. 2.8 Rest Areas
Sec. 3.4 Curb Ramps and Depressed
Curbs
Sec. 3.6 Street Furniture
Sec. 5.7 Lighting
Sec. 6.16 Recreational Trails and Boardwalks
Sec. 6.18 Inclusive Play Spaces
Exception
Compliance is not required where it
would:
· cause substantial harm to cultural,
historic, religious, or significant natural
features/characteristics;
· substantially change the intended
experience provided by the facility;
· be impractical due to physical terrain; and
· require construction methods or materials
that are prohibited by federal, provincial
or local laws.
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Exterior Paths of Travel3.3
City of Vaughan Inclusive Design Standards
Best Practice
Provide clear width of
2000 mm (minimum)
for exterior paths of
travel, where possible.
Cross slope gradient
of 1:50 (2%) or less is
recommended.
Note
It is important that the
cross slope be minimal
to allow for adequate
drainage. The greater
the cross slope, the more likely it will affect
the balance of an
individual while walking
or using a mobility aid.
3.3.1 General Features
a. ensure ground surfaces are firm, stable and slip-resistant;
b. provide adequate drainage to prevent water accumulation;
c. ensure headroom clearance is not less than 2400 mm;
d. ensure components along a pedestrian route (e.g., stairs, ramps and rest
areas) provide lighting level of 50 lux (5 foot-candles) (minimum); and
e. provide a colour contrast of 70% (minimum) to distinguish the edges of
exterior paths of travel and assist with wayfinding; and
f. where a pedestrian route crosses or joins a vehicular route and the walking
surfaces are not separated by curbs, railings or other elements between
the pedestrian and vehicular areas, provide tactile attention indicator (TAI)
surfaces, continuous along the full length of the crossing boundary (Refer to
Section 2.9, Tactile Walking Surface Indicators).
3.3.2 Clear Width
a. provide clear width of 1600 mm (minimum) (Figure 40a);
b. where the clear width of exterior paths of travel is less than 1600 mm
(minimum), provide a passing area, 1800 mm wide by 1800 mm long
(minimum) at intervals of 30 metres or less (Figure 40b);
c. where passing areas are provided, ensure they are not considered to be part
of any rest area that may also be provided; and
d. ensure the entrance to exterior paths of travel provide a clear opening of
920 mm (minimum), whether the entrance includes a gate, bollard or other
entrance design. if bollards are installed, the bollards shall have colour
contrast to assist persons with vision disabilities.
3.3.3 Running and Cross Slopes
3.3.3.1 Running Slope
a. ensure a running slope gradient of 1:20 (5%) (maximum) (Figure 41a);
b. where slope gradient exceeds 1:20 (5%), path of travel is considered a ramp.
Exception: where the path of travel is a sidewalk along a roadway, the
running slope may exceed 5% to match the slope of the adjacent roadway.
3.3.3.2 Cross Slope
a. provide a maximum cross slope of 1:50 (2%), (Figure 41b).
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Exterior Paths of Travel3.3
City of Vaughan Inclusive Design Standards
3.3.4 Rest Areas
When constructing new or redeveloping existing exterior paths of travel intended
to be maintained by the City:
a. ensure the City consults with the Vaughan Accessibility Advisory Committee,
the public, and persons with disabilities on the design and placement of rest
areas along the path of travel.
1800 mm (min.)
1800 mm (min.)
Passing Area
30 m
(max.)Clear Width
less than 1600 Clear Width mm 1600 mm (min.)
Passing Area
Figure 40a: Minimum Clear Figure 40b: Reduced Clear Width and
Width of Exterior Path of Travel Required Passing Area
Best Practice
Provide rest areas at
intervals of 30 m along
an exterior accessible
route for users who
have difficulty walking
long distances or
with limited stamina.
Ensure rest areas are
directly connected to
the accessible path of
travel.
11 5020
Maximum cross slope gradient of 1:50 (2%)Maximum running slope gradient of 1:20 (5%).
Figure 41a: Running Slope Figure 41b: Cross Slope
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Exterior Paths of Travel3.3
City of Vaughan Inclusive Design Standards
Note
Ensure curb or other
barrier protection is designed to allow
surface drainage.
Exception
Guards are not required
if the slope of the
surface adjacent to the
accessible route is not
steeper than 1:2 within
1200 mm from the
accessible route.
3.3.5 Changes in Level
a. where there is a change in level along the exterior path of travel, ensure
slope requirements are provided in accordance to Table 6:
Table 6: Change in Level - Slope Requirements
Change in Level (height) Slope Requirements
1 - 5 mm No bevel required
6 - 13 mm 1:2 bevel
14 - 74 mm maximum running slope 1:8 (12.5%) or provide a curb ramp
75 - 200 mm maximum running slope 1:10 (10%) or provide a curb ramp
more than 200 mm provide a ramp
b. where there is a change in level or drop-off immediately adjacent to the
accessible path of travel,
i. provide colour contrasted curb or other barrier protection, 75 mm
(minimum) high above path of travel, where change in level is between
200 and 600 mm (Figure 42); and
ii. provide guards mounted at 1070 mm (minimum), measured vertically
to the top of the guard from the ground surface, where change in level
is more than 600 mm or where the adjacent surface within 1200 mm
from the accessible route has a slope of more than 1:2 (Figure 42).
where slope is steeper
than 1:2
Guard
Change in Level
600 mm or more
75 mm (min.)
Change in Level 200 - 600 mm
1070 mm (min.) Curb or other Barrier Protection
For additional details refer to
Section 2.6 Guards and Handrails.
1200 mm
Figure 42: Changes in Level - Edge Protection and Guard Requirements - Section View
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3.4Curb Ramps and
Depressed Curbs
Application
Curb ramps and depressed curbs help people with disabilities safely
and independently negotiate level changes on public sidewalks and
other pedestrian routes. They are required when there is a change
in level between exterior path of travel and adjacent vehicular
route.
The provision of curb ramps and depressed curbs ensures a
continuous accessible path of travel between vehicular and
pedestrian routes, for the following typical locations:
· pedestrian crossings at intersections;
· parking spaces, passenger loading zones and related access
aisles; and
· any other exterior route where there are elevation changes.
Reference
Sec. 2.3 Ground and Floor Surfaces
Sec. 2.9 Tactile Walking Surface Indicators
Sec. 3.1 Parking
Sec. 3.2 Passenger Loading Zones
Sec. 3.3 Exterior Paths of Travel
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Curb Ramps and Depressed Curbs3.4
City of Vaughan Inclusive Design Standards
Transition Area
Slope Y
Tactile Walking Curb Ramp
Roadway
Best Practice
A transition area of
1700 mm (or more) in
diameter at top and
bottom of the curb
ramp or depressed
curb is recommended,
where possible, to
accommodate larger
wheeled mobility aids.
Provide curb ramps
with running slope of
1:20 (5%).
Cross slope of zero is
recommended.
Provide counter slope
of 11% (maximum).
Note
For retrofit conditions,
running slope of 10%
maximum permitted.
3.4.1 Design and Layout
a. provide stable, firm, slip-resistant and non-glare surface;
b. ensure curb ramp or depressed curb is aligned with the direction of travel
(e.g., crosswalks) and curb ramp or depressed curb on the opposite side
of the roadway to help users orient themselves and to allow someone to
maintain a straight line of travel;
c. design to provide suitable drainage, to prevent water, snow and ice
accumulation within the accessible path of travel; and
d. ensure gratings and other openings are not placed on curb ramps,
depressed curbs or within pedestrian crossings;
e. Ensure a smooth transition between the ramp and adjacent surfaces.
3.4.2 Width
a. provide clear width of 1500 mm (minimum), exclusive of flared sides (Figure
35).
3.4.3 Running and Cross Slopes
a. ensure the running slope is:
i. 1:12 (8.33%) (maximum) for curb ramps (Figure 45);
ii. 1:20 (5%) (maximum) for depressed curbs (Figure 45);
b. ensure cross slope is 1:50 (2%) (maximum) at curb ramps and depressed
curbs; and
c. where the counter slope at a curb ramp or depressed curb is greater than
11%, provide a transition area that (Figure 43):
i. extends the full width of the curb ramp;
ii. begins at the base of the curb ramp and extends to a length of at least
600 mm on the street; and
iii. has a cross slope gradient of 1:50 (2%) maximum.
If X + Y exceeds 11%, provide a level transition area
600 mm (minimum) long Slope X
600 mm (min.)Surface Indicator
Figure 43: Transition Area - Counter Slope
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Curb Ramps and Depressed Curbs3.4
City of Vaughan Inclusive Design Standards
3.4.4 Landing
a. ensure a level landing 1200 mm by 1200 mm (minimum) is provided at the
top of the curb ramp (Figure 45); and
b. ensure running and cross slopes are 2% (1:50) (maximum).
3.4.5 Curb Ramp Design
3.4.5.1 Return Curb
Where curb ramps are designed with return curbs (Figure 44b):
a. extend over the full length of the curb ramp; and
b. ensure the outer surface of the curb is colour contrasted or has a texture
change to assist with identification and differentiation between pedestrian
and vehicular routes.
3.4.5.2 Flared Sides
Where curb ramps are designed with flared sides (Figure 44a):
a. ensure surface is stable, firm, slip-resistant and non-glare;
b. ensure the sides are clearly demarcated and grooved;
c. provide width of 1000 mm (minimum) (Figure 45); and
d. provide a slope gradient between 6.66% and 10% (1:15 and 1:10),
measured parallel to the curb line or where pedestrians are likely to walk
across them.
3.4.6 Tactile Walking Surface Indicators (TWSI)
Where curb ramps or depressed curbs are provided on an exterior path of travel,
provide tactile attention surface indicators in accordance with Section 2.9 “Tactile
Walking Surface Indicators” and also the following:
a. install at the bottom portion of the curb ramp or depressed curb, set back
150 or 200 mm from the back edge of the curb, and following any curvature
in the curb (Figure 45);
b. ensure depth of the tactile attention surface indicator is 610 mm
(minimum);
c. ensure the tactile attention surface indicator extend along the full width of
the curb ramp or depressed curb; and
d. ensure a strong colour contrast is provided between the tactile attention
surface indicator and the curb ramp or depressed curb;
e. tactile walking surface indicators shall conform to ISO 23599, “Assistive
Products for Blind and Vision-Impaired Persons — Tactile Walking Surface
Indicators”
Note
Landings shall be
permitted to overlap
other landings and clear
space.
Return curbs provide
defined, detectable
edges on both sides
of the curb ramp to
prevent people from
moving unintentionally
off of the curb ramp
surface. They also
provide directional
guidance for people
with vision loss. Return
curbs may be used
where pedestrians are
not expected to walk
across the curb ramp.
Flared sides are not
considered part of
the accessible path of
travel.
Use depressed curbs
only in locations of
traffic calming, since
the shallow slope can
be difficult to detect
for persons with vision
loss.
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Curb Ramps and Depressed Curbs3.4
City of Vaughan Inclusive Design Standards
Exterior Accesible Path of Travel
Landing
Curb Ramp
Flared SidesTactile Attention
Surface Indicator
Tactile Attention Surface Indicator
Strong Colour Contrast (70%)
Return Curb
Figure 44a: Curb Ramp with Flared Sides Figure 44b: Curb Ramp with Return Curb
1200 mm by 1200 (min.)
Landing
For additional details refer to Section 3.3 Exterior Paths of Travel.
Running Slope of
Curb Ramp 1:12 (8.33%) (max.) for new. 1:10 (10%) (max.) for retrofit
Slope of Flared Sides 1:15 to 1:10
(6.67 - 10%)
1600 mm (min.)
Exterior Path of Travel Running & Cross Slopes for Landing
1:50 (2%) (max.)
Flared Side
Width 1000 mm (min.)
610 mm (min.) extending the full
width of the curb ramp
Set back 150 mm to 200 mm from the
edge of the curb
Tactile Attention Surface Indicator
Safe Pedestrian
Crossing aligned with Direction of Travel
Figure 45: Typical Curb Ramp with Flared Sides Design - Plan View
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City of Vaughan Inclusive Design Standards
Exterior Path of Landing Travel
1500 mm (min.)1200 mm (min.)
Running Slope
1:20 (5%) (max.)
Tactile Attention Surface Indicator
Figure 46: Typical Depressed Curb
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3.5Accessible
Pedestrian Signals
Application
This section addresses accessible pedestrian signals (APS), required
for public safety at pedestrian crossings at vehicular roadways,
including but not limited to, designated crosswalks and signalized
intersections.
Note
Detailed information is provided in
“Appendix A” of the Transportation
Association of Canada’s “TAC
Guidelines for Understanding, Use and
Implementation of Accessible Pedestrian
Signals” - May 2008 (or current version)
and the CNIB’s “Clearing Our Path (2nd
Edition, 2016).
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City of Vaughan Inclusive Design Standards
Best Practice
Avoid installing two
APS push buttons on
the same post, where
possible.
Tactile diagram on
the pedestrian signal
control showing
lane configuration is
recommended.
Use of different tones
for North-South and
East-West crossings is
recommended.
3.5.1 Provision
a. provide accessible pedestrian signals (APS) where new pedestrian signals
are being installed or existing pedestrian signals are being replaced at
pedestrian cross overs.
3.5.2 Design & Layout
Accessible pedestrian signals must meet the following requirements:
a. be installed within 1500 mm (maximum) of the edge of the curb;
b. be installed at the back of the exterior path of travel, away from the road:
i. accessible pedestrian signals shall be placed away from parallel traffic
and in a location that doesn’t impede with a clear path of travel;
ii. poles shall be placed at the back edge of the accessible path of travel in
a way that maintains a person’s safe, accurate and convenient crossing
alignment;
c. operable parts be mounted at 1100 mm (maximum) high above ground
level;
d. have tactile arrows that align with the direction of crossing;
e. include both manual and automatic activation features;
f. include both audible and vibro-tactile walk indicators;
g. where two APS assemblies are installed on the same corner, ensure they are
installed a minimum of 3000 mm apart; and
h. where two APS assemblies cannot be installed 3000 mm (minimum) apart
because of site constraints or existing infrastructure:
i. install on a single post;
ii. include a verbal announcement clearly stating which crossing is active;
iii. ensure each push button is on the side of the post facing the pedestrian
waiting area; and
iv. align the face of each unit to be parallel to the associated crosswalk.
i. a locator tone that is distinct from a walk indicator tone;
Typical APS actuation.
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3.6Street Furniture
Application
This section addresses street furniture, which includes but is
not limited to amenities for outdoor spaces, right-of-ways, and
accessible routes / paths of travel. Examples of typical street
furniture includes:
· drinking fountains;
· public telephones;
· mail and utility boxes;
· vending machines;
· benches / seating and rest areas;
· lighting elements (i.e., stands / posts)
· waste receptacles;
· bike racks / locking posts; and
· planters / tree grates.
Reference
Sec. 2.7 Overhanging and Protruding
Objects
Sec. 2.10 Drinking Fountains
Sec. 2.11 Public Telepcom Amenities
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 5.1 Controls and Operating Mechanisms
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100 City of Vaughan Inclusive Design Standards
Street Furniture3.6
3.6.1 Design and Layout
a. ensure street furniture does not reduce the required width of the
accessible path of travel / route;
b. ensure street furniture is cane detectable with its leading edge at 680 mm
(maximum) high;
c. ensure movement or temporary removal of street furniture is not required
to allow its access and use;
d. where controls or operating mechanisms are provided, ensure they are
mounted 1100 mm (maximum) high; and
e. locate street furniture consistently to one side of the accessible path of
travel / route within an amenity strip:
i. 600 mm (minimum) wide (Figure 47);
ii. with a colour contrast of 70% (minimum) compared with the adjacent
surface; and
iii. separated from the accessible path of travel / route with continuous
colour contrasted border, 300 mm (minimum) wide.
600 mm (min.)
Amenity Strip
Accessible Path of Travel / Route
Colour Contrasted Border
300 mm (min.)
Clear Width
1600 mm (min.)
Colour Contrasted Border
300 mm (min.)
Waste Receptacle
Newspaper Stand Roadway Building
Figure 47: Typical Amenity Strip for Street Furniture Placement
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101101 City of Vaughan Inclusive Design Standards
Site Plan
Accessibility
Impacts Checklist 3.7
Application
The following checklist is designed for use by City of Vaughan Staff when reviewing accessibility issues related
to Site Plan / Development Applications. All information is mandatory for completion by the Applicant /
Owner and for submission with a Site Plan / Development Application.
Site Plan Accessibility Impacts Checklist
Project Information / Development Proposal
Project name /
reference no.:
Address:
Application number:
Type of application: New construction
Renovation
Submission date : / / Date reviewed: /
Notes :
/
Applicant Contact Information
Applicant / Owner Name:
Phone number:
Address:
Reviewed By
Staff name:
Title / Position:
Department:
Phone Number:
Approval verification:
[Stamp]
Selected for review by the Vaughan
Y NAccessibility Advisory Committee (VAAC)?
/ /Date of VAAC review
VAAC feedback received and Y N addressed?
Staff signature
/ /Date
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102 City of Vaughan Inclusive Design Standards
1. Accessible Parking Spaces (Ref. Section 3.1 Parking) This section does not apply
IDS Ref. Requirements Compliance Comments Drawing Ref. #(i.e. where criteria is shown)
3.1.2
provision: Minimum number and ration of accessible parking spaces provided as required in sub-section 3.1.2
Provision Table 4.
Y N N/A
path of travel: 1500 mm (min.) wide to accessible entrance. Y N N/A
3.1.3
location: within 30 m of accessible entrance. Y N N/A
surface: firm, stable and slip-resistant. Y N N/A
running slope: 1:50 (max.). Y N N/A
cross-slope: 1:50 (max.). Y N N/A
overhead clearance: 2100 mm or 2750 mm for van accessible spaces. Y N N/A
type a space: 3400 mm (min.) wide x 5800 mm (min.) long Y N N/A
type b space: 2400 mm (min.) wide x 5800 mm (min.)
long Y N N/A
access aisle: 1500 mm (min.) wide, clearly marked, adjacent to accessible parking space.
Note: Two adjacent accessible parking spaces may share an access aisle.
Y N N/A
directional signage: provided to guide users to nearest accessible entrance. Y N N/A
3.1.4.1
vertical signage:
Width 300 mm (min.) x Height 450 mm (min.). Y N N/A
Mounted 1500 to 2000 mm high at centre. Y N N/A
Marked with International Symbol of Accessibility. Y N N/A
3.1.4.2
pavement signage:
Marked with International Symbol of Accessibility. Y N N/A
Length 1525 mm (min.) x Width 1525 mm (min). Y N N/A
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103103 City of Vaughan Inclusive Design Standards
2. Passenger Loading Zone (Ref. Section 3.2 Passenger Loading Zones) This section does not apply
IDS Ref. Requirements Compliance Comments Drawing Ref. #(i.e. where criteria is shown)
3.2.1
location: within 30 m of accessible entrance.
length 7400 mm (min.) x width 2440 mm (min.), clearly marked.
vertical clearance: 3600 mm (min.) throughout vehicular pull-up space and passenger loading zone.
path of travel: 1500 mm (min.) wide to accessible entrance.
directional signage: provided to guide users to nearest accessible entrance.
vertical signage:
Width 300 mm (min.) x Height 450 mm (min.).
Mounted 1500 to 2000 mm high at centre.
3. Exterior Paths of Travel This section does not apply
IDS Ref. Requirements Compliance Comments Drawing Ref. #(i.e. where criteria is shown)
3.3.1
surface: firm, stable and slip-resistant.
headroom clearance: 2400 mm (min.).
lighting: 50 lux (5 foot-candles) (min.) at components (e.g., stairs, ramps and rest areas).
3.3.2 clear width: 1500 mm.
3.3.3 running slope: 1:20 (5%) (max.).
Note: If walkways exceed 5%, a ramp is required.
3.3.3 cross-slope: 1:50 (2%) (max.).
3.3.4 rest area: provided at every 30 m along path of travel.
2.7 overhanging and protruding pbjects:
Not to interfere with path of travel.
2.6.2
accessible seating options: provide as required (e.g., benches with arm / back rests and consideration for alternate design configurations).
Note: Refer to Section 2.6, Rest Areas, and Section 2.10
Seating, Tables and Work Surfaces for detailed requirements.
3.3.5 edge protection or guards: provided at changes in level.
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
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104 City of Vaughan Inclusive Design Standards
3.4
Y N N/A2.2 doors and doorways
tactile walking surface indicators: At Y N N/A2.9 intersections with vehicular traffic.
gratings and openings: 13 mm (max.) wide in Y N N/A2.1.5 direction of travel.
4. Curb Ramps (Ref. Section 3.4 Curb Ramps and Depressed Curbs) This section does not apply
IDS Ref. Requirements
surface: firm, stable and slip-resistant.
clear width: 1500 mm (min.), exclusive of flared sides.
transition area: 1200 mm (min.) at top of curb ramp
running slope: 1:12 (8.33%) (max.) for curb ramps; 1:20 (5%) (max.) for depressed curbs.
cross-slope: 1:50 (2%) (max.).
tactile attention indicator (tai) surfaces: 610 mm (min.) deep, back at 150 mm to 200 mm from edge of curb.
Note: Refer to Section 2.9, Tactile Walking Surface Indicators for
detailed requirements.
flared side (where provided): 1000 mm wide; slope 1:15 to 1:10 (6.66% to 10%).
Drawing Ref. #Compliance Comments (i.e. where criteria is shown)
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
5. Ramps (Ref. Section 2.4 Ramps) This section does not apply
IDS Ref.
App.
Requirements
Provided where elevation is greater than 1:20 (5%).
running slope: 1:15 (6.67%) (max.).
cross-slope: 1:50 (2%) (max.).
surface: firm, stable and slip-resistant.
clear width: 1100 mm (min.) between handrails.
edge protection: provided, where ramps and landings are not level or where there is no solid enclosure or guard.
colour contrasting strip: provided at slope changes, 50 ± 10 mm wide colour-contrasted and slip-
resistant strips equal to the width of the ramp.
lighting: 50 lux (5 foot-candles) (min.).
Compliance
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Comments Drawing Ref. #(i.e. where criteria is shown)
2.4.1
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105105 City of Vaughan Inclusive Design Standards
2.4.2
length: 9000 mm (max.) or provide landing. Y N N/A
landing:
Provided at top, bottom, intermediate level or where there is any directional change. Y N N/A
1670 mm x 1670 mm (min.) at top and bottom landing. Y N N/A
1670 mm (min.) in length and same width as ramp. Y N N/A
2.4.3 handrail: 865 to 965 mm high on both sides.
Note: Refer to Section 2.4, Guards and Handrails for detailed requirements.
6. Stairs (Ref. Section 2.5 Stairs) This section does not apply
IDS Ref. Requirements Compliance Comments Drawing Ref. #(i.e. where criteria is shown)
2.5.1
surface: slip-resistant and non-glare.
tread: 280 to 355 mm deep, uniform.
riser: 125 to 180 mm high, uniform.
open riser: not permitted.
nosing projection: 38 mm (max.).
nosing strip: 50 mm deep; colour contrasted, at
leading edge of tread, extending full width of tread.
tactile attention indicator (tai) surfaces: 610 mm (min.) deep, at top of stairs, one tread back.
Note: Refer to Section 2.9, Tactile Walking Surface Indicators for detailed requirements.
lighting: 50 lux (5 foot-candles) (min.).
2.5.2 handrail: 865 to 965 mm high on both sides.
Note: Refer to Section 2.6, Guards and Handrails for detailed requirements.
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
Y N N/A
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106 City of Vaughan Inclusive Design Standards
7. Building Entrance (Ref. Section 2.1 Entrances) This section does not apply
IDS Ref. Requirements Compliance Comments Drawing Ref. #(i.e. where criteria is shown)
2.1.1 provision: At least one (1) accessible entrance or 50% of the total number of building entrances (Main or primary entrance to be accessible, with level access (preferred)).
Y N N/A
8. Outdoor Amenities This section does not apply
IDS Ref. Requirements Compliance Comments Drawing Ref. #(i.e. where criteria is shown)
2.10 drinking fountains:
Accessible where provided Y N N/A
2.11 public telecom amenities:
Accessible where provided Y N N/A
2.12 seating, tables and work surfaces:
Accessible where provided Y N N/A
2.13 animal relief areas:
Accessible where provided Y N N/A
6.8 recreational and community facilities:
Accessible where provided Y N N/A
6.15 outdoor public use eating areas:
Accessible where provided Y N N/A
6.16
recreational trails, beach access routes and boardwalks:
Accessible where provided
Y N N/A
6.18 inclusive play spaces:
Accessible where provided Y N N/A
6.21 dog off-leash areas:
Accessible where provided Y N N/A
6.23 bike paths:
Accessible where provided Y N N/A
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City of Vaughan Inclusive Design Standards
Exterior
Maintenance
Checklist 3.8
Application
The following checklist is designed for use by City of Vaughan Staff for conducting regular reviews of
maintenance issues that may impact on accessibility.
Exterior Maintenance Checklist
A regular maintenance schedule should be identified by the City (e.g., daily, weekly, monthly etc.), based on
departmental responsibilities.
1. Signage (Ref. Section 5.8 Signage and Wayfinding) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
1 Are site and facility signage (e.g., facility name and street address) clearly visible from the street and sidewalk and kept free of obstructions?
Y N N/A
2 Where provided, is signage (e.g., directional, identification signage) throughout exterior maintained and clearly visible? Y N N/A
3 Is signage properly illuminated to ensure legibility? Y N N/A
4 Is signage provided to identify amenities (e.g., public telephone) and is it clearly visible? Y N N/A
2. Accessible Parking Spaces and Passenger Loading Zones
(Ref. Section 3.1 Parking and 3.2 Passenger Loading Zones) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
5
Is the proper use of designated accessible parking spaces
by drivers with disabilities (e.g., with valid permits displayed)
enforced?
6
Are parking spaces, including access aisles, kept clear of obstacles and other obstructions (e.g., garbage, gravel /
grit, snow and ice).
note: Ensure the entire area of the parking space is
maintained during winter when snow and ice is on the
ground.
7
Is the parking surface in good condition (e.g., free of
disrepair such as cracks, heaving, uneven surfaces,
potholes)?
Y N N/A
8 Are pavement markings provided at parking spaces legible? Y N N/A
Y N N/A
Y N N/A
107 - 134 -
108 City of Vaughan Inclusive Design Standards
2. Accessible Parking Spaces and Passenger Loading Zones continued
(Ref. Section 3.1 Parking and 3.2 Passenger Loading Zones) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
9 Is vertical signage provided at designated accessible
parking spaces clearly visible and in good condition? Y N N/A
10 Where provided, are curb ramps kept free of obstructions (e.g., gravel / grit, snow and ice)? Y N N/A
11 Are accessible routes from parking spaces leading to facility entrance clearly marked and free of obstructions? Y N N/A
12 Is vertical signage provided at designated passenger
loading zones clearly visible and in good condition? Y N N/A
3. Exterior Paths of Travel (Ref. Section 3.3 Exterior Paths of Travel) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
13
Are accessible routes kept free of obstructions (e.g.,
garbage, street furniture, snow / ice)?
note: Ensure the width of exterior accessible routes is
maintained during winter when snow is on the ground.
14
Are accessible routes in good condition (e.g., free of disrepair such as cracks, heaving, settling, which cause
uneven surfaces and potential tripping hazards)?
Y N N/A
15 Where provided, are curb ramps kept free of obstructions (e.g., gravel / grit, snow and ice)? Y N N/A
16
Are trees and other vegetation maintained (e.g., trimmed)
to ensure that an overhead projection of 2100 mm (min.) is provided throughout exterior?
Y N N/A
4. Lighting (Ref. Section 5.7 Lighting) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
17 Are all accessible routes, designated accessible parking spaces and passenger loading zones properly illuminated? Y N N/A
Y N N/A
Notes:
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4.0Interior
Environments
Table of Contents
4.1 Interior Accessible Routes .............................................. 111
4.2 Elevating Devices ........................................................... 115
4.3 Washrooms..................................................................... 119
4.4 Showers .......................................................................... 137
4.5 Interior Maintenance Checklist ...................................... 143
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110 City of Vaughan Inclusive Design Standards
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111 City of Vaughan Inclusive Design Standards
4.1Interior Accessible
Routes
Application Reference This section applies to accessible routes or paths of travel for Sec. 2.3 Ground and Floor Surfaces pedestrians within a facility to provide access to elements, rooms Sec. 2.4 Ramps or other occupiable spaces. Typical accessible routes are identified
as corridors, hallways and other pedestrian circulation paths. Sec. 2.6 Guards and Handrails
These include connections between buildings, unless identified as Sec. 2.7 Overhanging and Protruding exceptions. Objects
Interior accessible routes complying with this section shall connect Sec. 2.8 Rest Areas
building entrances to all accessible areas within a building. Sec. 5.4 Acoustics
Where there is an elevation change within a path of travel, Sec. 5.7 Lighting accessible routes may include ramps, sloped walkways and Sec. 5.8 Signage and Wayfinding independently operated elevating devices as permitted (e.g.,
passenger elevators or lifts).
Exception
An accessible route or path of travel is not required in the following areas:
· Service rooms.
· Elevator machine rooms or other equipment, including service corridors to these rooms.
· Service spaces.
· Janitors’ rooms.
· Crawl spaces and attics or roof spaces.
· Within portions of a floor area with fixed seats in an assembly occupancy, where these portions are not designated
for users of mobility aids (e.g., spaces designated for wheelchair use, seats designated for adaptable seating, or
spaces for the storage of wheelchairs and mobility assistive devices).
· Suites in residential occupancy that are in storeys other than the entrance storey and that have all entrance doors
at floor levels that are not required to have an accessible path of travel.
· As required by jurisdictions having authority within a suite of residential occupancy.
· Portions of a floor area that are not at the same level as the entry level, provided amenities and uses provided on
any raised or sunken level are accessible on the entry level by means of an accessible path of travel.
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Interior Accessible Routes4.1
112 City of Vaughan Inclusive Design Standards
Best Practice
Consider using texture
and acoustical cues to
enhance wayfinding.
Install convex mirrors
at hallway intersections
along an accessible
route where the line of
sight is obstructed.
Exception
Minimum clear width of
accessible route is not
required at:
· doors / doorways;
· stairs; and
· elevating devices.
Note
Where an obstacle
is greater than 1200
mm wide, cutting the
corners of the obstacle
will provide additional
manoeuvring space
(Figure 49b).
4.1.1 General Features
a. ensure floor surfaces are stable, firm and slip-resistant;
b. provide signage and wayfinding cues along interior accessible routes,
including entrances and exits, to provide information and guidance for all
users based on the type of facility;
c. where headroom clearance along accessible routes is less than 2100 mm,
provide guards to protect users from potential hazards;
d. design public corridor to facilitate wayfinding by using acoustic treatments
to differentiate main corridors from secondary corridors;
e. ensure lighting level is 50 lux (5 foot-candles) (minimum), measured at
ground level; and
f. where accessible routes are more than 30 metres long, provide rest areas.
Tactile floor surface to guide users with
vision loss.
Where structural column / support
is within accessible route, colour contrasted floor surface at base is
beneficial for all users.
4.1.2 Clear Width
a. provide clear width of 1100 mm (minimum) (Figure 48a);
b. in high traffic areas, provide a clear width of 1500 mm (minimum);
c. where clear width is less than 1600 mm along a route that exceeds 30
metres in length, provide a passing area of 1800 mm wide by 1800 mm
(minimum) length at interval of no more than 30 metres; (Figure 48b);
d. where clear width is reduced to 915 mm (minimum width permitted),
extending to a length of 610 mm (maximum), a clear floor space of 1100
mm wide by 1500 mm long (minimum) is required before and after the
reduced width segment (Figure 48c); and
e. where an accessible route makes a 180 degree turn around an obstacle that
is less than 1200 mm in width:
i. ensure clear width of 1100 mm (minimum) is provided, when
approaching and leaving the turn, and 1200 mm (minimum) at the turn
(Figure 49a).
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Interior Accessible Routes4.1
City of Vaughan Inclusive Design Standards
Passing Area
1100 mm (min.) 1800 mm (min.) 1500 mm
1800 mm (min.)
(min.)
Reduced Clear Width 915 mm (min.)
610 mm (max.)
30 m
(max.) 1500 mm
1100 mm (min.)
Clear Width (min.)
Clear Width Less Than
1600 mm 1100 mm (min.)
Figure 48a: Clear Width Figure 48b: Required Passing Area for Routes Figure 48c: Permitted Reduced Clear
(Typical) Greater than 30 metres if Width is less than Width 1600 mm
At Turn 1100 mm (min.) At Turn Obstacle 1200 mm Obstacle Greater than 1200 mm(min.) Less than
1200 mm
1100 mm (min.) 1100 mm (min.)
1100 mm (min.) 1100 mm (min.) Approaching Turn Leaving Turn
Approaching Turn Leaving Turn
Figure 49a: 180 Degree Turn Around Obstacle Figure 49b: 180 Degree Turn Around Obstacle greater than 1200 mm
less than 1200 mm
113 - 140 -
Interior Accessible Routes4.1
114 City of Vaughan Inclusive Design Standards
Best Practice
Avoid level changes
between an accessible
route and adjacent
surface, wherever
possible.
4.1.3 Running and Cross-Slopes
4.1.3.1 Running Slope
a. provide gradient of 1:20 (5%) (maximum) (Figure 50); and
b. where gradient exceeds 1:20 (5%), ensure route is designed as a ramp.
4.1.3.2 Cross Slope
a. provide a gradient of 1:50 (2%) (maximum) (Figure 51).
1
20
Running Slope
1:20 (5%) (max.)
1
50
Cross Slope
1:50 (2%) (max.)
Figure 50: Running Slope Figure 51: Cross Slope
4.1.4 Changes in Level
Where edges of an accessible route are not level with adjacent surface:
a. provide colour contrasted marking on the edge where the change in level is
less than 200 mm;
b. where the change in level is between 200 mm and 600 mm , provide a
colour contrasted curb or other barrier protection, 75 mm (minimum) high;
and
c. where the change in level is greater than 600 mm, provide guards.
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115 City of Vaughan Inclusive Design Standards
4.2Elevating Devices
Application
This section applies to elevating devices used to provide access
between levels within a facility. Elevating devices include, but are
not limited to:
· elevators;
· platform lifts;
· inclined lifts;
· moving walkways; and
· escalators.
All passenger elevators, lifts, moving walkways and escalators
provided in multi-storey facilities must comply with the current
Ontario Building Code and other applicable requirements identified
in the most up-to-date versions of:
· CAN / CSA B44: Safety Code for Elevators and Escalators
(Appendix E);
· CAN / CSA B355: Lifts for Persons with Physical Disabilities;
and
· CAN / CSA B651: Accessible Design for the Built Environment.
Best Practice
Platform lifts are not recommended in
new construction due to limited size of platforms and weight restrictions which
typically does not accommodate larger
mobility aids.
Limited use / limited application (LU/LA)
elevators are also not recommended for new construction due to the limited size
of interior platform and other operating
features. For existing facilities where
LU/LA elevators are being upgraded,
refer to applicable CSA standards.
Note
Detailed accessibility criteria for elevating devices are not included in
these Guidelines, including signage
requirements. The City recommends
direct referencing of other applicable
and governing standards.
When retrofitting elevating devices at
existing facilities, the City will review
options in detail, on a case by case
basis, recognizing there may be other
factors to consider, including physical or structural constraints.
Exception
Freight elevators are not required to
comply with this section, unless the
only elevators provided are used as
combination passenger and freight
elevators for use by the public and
employees.
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Elevating Devices4.2
116 City of Vaughan Inclusive Design Standards
Note
Platform lifts are
only allowed where
alternatives are not
considered feasible
(e.g., primarily retrofit scenarios). Lifts that
require key access
and / or an attendant
to operate are not
recommended.
4.2.1 Passenger Elevators
Key design features for passenger elevators are summarized as follows: (Note:
refer to CSA standards for detailed criteria)
a. ensure minimum elevator cab dimension and clear opening width of door
are as identified in Table 7 below:
Table 7: Minimum Dimensions for Elevator Car and Door Clear Width
All dimensions are in millimeters (mm).
Door Location Door Clear
Width
Inside Car
(Side to Side)
Inside Car
(Back Wall to Front
Return)
Inside Car
(Back Wall to Inside
Face of Door )
Centred 1065 2030 1295 1370
Side (Off-Centre) 915* 1725 1295 1370
Any 915* 1370 2030 2030
Any 915* 1525 1525 1525
Minimum Dimension of LU / LA (limited use / limited application) elevators
Any 815 1065 1370 Not Specified
Note: * A tolerance of minus 16 mm shall be permitted.
Source: Information in this Table was adapted from Annex E of CSA-B651-12, “Elevator
Requirements for Persons with Physical Disabilities”. As identified in this document,
information is based on Table 407.2.8 in ICC /ANSI A117.1 (metric values only).
b. Provide hall call buttons, with visual indicators to identify when car call has
been registered and answered, mounted between 890 to 1200 mm from
floor, measured to centreline of button;
c. Ensure clear floor space in front of hall call buttons of 760 mm wide by 1220
mm depth (minimum);
d. Visual and audible signals at each hoistway entrance to indicate which car
is answering a call and its direction of travel. Audible signals to sound once
for the “up” direction and twice for the “down” direction, or alternatively,
provide verbal annunciators;
e. Entrance doors with door re-opening device that senses objects or person
in path of travel of closing door (e.g., automatic sensors). Provide a tactile
(e.g., both raised and braille, colour contrasted surface) elevator car
identification sign, with characters 50 mm high, immediately below the
hoistway entrance floor designation;
f. Interior car operating controls to be mounted 1220 mm high (maximum, to
centerline of control preferred), or 1370 mm high is permitted, for cars with
more than 16 openings, where parallel approach to controls is also provided
for users of mobility aids;
g. Provide continuous handrails, mounted with top gripping surfaces at 800
to 920 mm high above floor and with a clearance of 35 to 45 mm between
handrails and wall, on all non-access walls;
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Elevating Devices4.2
117 City of Vaughan Inclusive Design Standards
h. Audible and visual car floor location indicators. Audible signal to be a verbal
announcement that identifies floor at which car has stopped; and
i. Emergency two-way communication system (e.g., a hands-free speaker
phone is preferred), with operating controls mounted at 1220 mm high
(maximum) from floor, with accessible features (e.g., push button operation)
and visual indicator identifying when the system has been activated and the
emergency call has been received (e.g., to identify “help is on the way” for
users with hearing loss).
Tactile elevator car identification sign. Elevator sensor door and floor registration
buttons.
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118 City of Vaughan Inclusive Design Standards
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119 City of Vaughan Inclusive Design Standards
4.3Washrooms
Application
This section applies to washroom facilities and elements within a
site and facility including, but not limited to:
· multiple-occupancy washrooms;
· universal washrooms; and
· change rooms with washroom features.
Refer to Table 8 and Table 9 in subsection 4.5.1 Provision and
Locations for minimum number of Universal Washrooms and
Accessible Water Closet Stalls or Enclosures to be provided in a
building in which washrooms are required as per subsection 3.7.4 of
the Ontario Building Code.
Reference
Sec. 2.2 Doors and Doorways
Sec. 2.3 Ground and Floor Surfaces
Sec. 2.7 Overhanging and Protruding
Objects
Sec. 4.1 Interior Accessible Routes
Sec. 5.1 Controls and Operating
Mechanisms
Sec. 5.6 Fire and Life Safety Systems
Sec. 5.7 Lighting
Sec. 5.8 Signage and Wayfinding
Best Practice
Universal washrooms allow the greatest
flexibility, including larger floor space
for people who require assistance and
may be accompanied by a caregiver or
companion, as well as to accommodate
larger mobility aids such as power
wheelchairs and scooters.
Note
If retrofitting multiple occupancy
washrooms with accessible water
closet stalls or enclosures is not
possible, identifying additional space
for providing a universal washroom is
recommended.
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Washrooms4.3
120 City of Vaughan Inclusive Design Standards
Best Practice
Provide at least one
universal washroom on
every occupied floor of a
facility.
Note
Where one water closet
is required for males
and one water closet is
required for females,
the following may be
provided:
(1) one universal
washroom; and
(2) one washroom
containing one water
closet to be used by
both sexes provided the
door to the room can be
locked from the inside.
Best Practice
Wherever possible,
consider the use
of privacy walls
or specialized
configuration of
entrance vestibules
to avoid the need for
doors and power door
operators. Entrances
without doors are
easier for anyone to
use. Where entrances
are door-less, provide
identification signage
on both sides of the
entrance openings.
4.3.1 Provision and Location
a. provide universal washrooms in accordance to Table 8;
b. provide minimum number of accessible water closet stalls, as identified in
Table 9;
c. locate centrally within a facility, along an accessible route, within 45 metres
(maximum) of regular washrooms; and
d. where washrooms are not accessible, provide directional signage to indicate
location of nearest accessible washroom on the same floor;
e. where washroom entrances are approached frontally via a single direction,
the women’s washroom shall be located to the left and the men’s shall be
located on the right.
Number of Storeys in
Building
Minimum number of Universal Washrooms per
Building
1-3 1
4 - 6 2
Over 6 3, plus 1 for each additional increment of 3 storeys in
excess of 6 storeys
Table 8: Minimum Number of Universal Washrooms per Building
Number of Water Closets per Washroom Minimum Number of Accessible Water Closet Stalls or Enclosures per Washroom
1 - 9 1
10 - 16 2
17 - 20 3
21 -30 4
Over 30 5, plus 1 for each additional increment of 10 water
closets per washroom in excess of 30 water closets per
washroom
Table 9: Minimum Number of Water Closet Stalls Required to be Accessible
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4.3.2 Multiple Occupancy Washrooms
For multiple occupancy washrooms with accessible water closet stalls or
enclosures:
a. identify clearly with signage, indicating male or female where applicable,
with other accessibility features (e.g., braille, tactile, International Symbol of
Accessibility);
b. where doors are provided at washroom entrance, provide a clear width of
860 mm (minimum), when the door is in the open position and equip with
power door operators;
c. provide visual contrast between door frame and wall;
d. ensure lighting is evenly distributed and lighting level is 200 lux (20 foot-
candles) (minimum);
e. ensure minimum clearance of 1700 mm between the inside face of an in-
swinging entrance door and the outside face of an adjacent water closet
stall (Figure 52b);
Note
In a storey that is not
required to have an accessible path of travel,
ensure at least one
ambulatory water closet
is provided.
Optional Door
Washroom Signage International Symbol of Accessibility, gender pictogram
and other accessibility features (e.g., Braille, tactile)
Clear Width 860 mm (min.)
Clearance
1400 mm (min.)
Ambulatory Water Closet Stall (See Details 4.5.4)
Accessible Water Closet Stall (See Details 4.5.5)
Power Door Operator Control
Power Door Operator Control A
B
Clear Floor Spaces Requirements
C
Figure 52a: Example of Multiple Occupancy Washroom Layout - Floor Clearances
Clear Width 860 mm (min.)
Power Door Operator Control
Outside Face of Stall
Inside Face of Door
Clearance 1700 mm (min.)
Figure 52b: Clearance
between inside face of in-
swinging entrance door and outside face of adjacent water
closet stall
# Location Dimension (min.)
A in front of accessible water closet stall 1500 x 1500 mm
B in front of washroom accessories 915 x 1525 mm (side approach)
C in front of accessible lavatory 920 x 1370 mm, 500 mmmay be under lavatory
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122 City of Vaughan Inclusive Design Standards
Best Practice
Provide both a hand
dryer and a paper towel dispenser, where space
is available.
Provide a fold-down
grab bar mounted on
the transfer side of the water closet for
additional support.
f. ensure minimum clearance of 1400 mm between outside wall of stall and
any wall-mounted fixtures or other obstructions (Figure 52a);
g. provide a clear floor space of 1500 mm by 1500 mm (minimum) in front of
the accessible water closet stall;
h. ensure a clear turning diameter of 1700 mm (minimum) is provided inside
washroom circulation area, 500 mm (maximum) of which may be under the
lavatory to allow users of mobility aids to make a 180° turn;
i. ensure floor surfaces are slip-resistant, with a maximum slope of 1:50 (2%);
j. provide accessible lavatories with washroom amenities, as identified in this
section;
k. provide accessible water closet stalls with suitable clear floor space, as
identified in this section;
l. install audible and visual fire alarm system; and
m.install any drains out of the path of travel.
4.3.3 Universal Washrooms
Where universal washrooms are provided:
a. locate in the same vicinity as other washrooms (e.g., Men’s & Women’s
multiple occupancy washrooms) along the shortest accessible route;
b. identify clearly with signage, including unisex pictogram (e.g., Male, Female,
gender nonspecific) and the International Symbol of Accessibility;
c. provide accessible entrance door:
i. with clear width of 860 mm (minimum) when the door is in an open
position;
ii. equip with power door operator, coordinated with an automatic locking
/ unlocking system (e.g., “push to lock / unlock” controls) within 500mm
of the latch side of the door that can be accessed from both a standing
and a seated position and which has,
- two distinct buttons to lock and to open the door
- accessible signage which distinguishes each button with visual and
tactile information with visual and audible indicator on exterior side
that identifies washroom as occupied or unoccupied, as well as a visual
indicator on interior side that identifies door as “locked”;
iii. provide locking mechanism that can be locked from the inside and
released from the outside, in case of emergency;
iv. mount graspable operating and locking mechanisms 900 to 1000 mm
above floor, that are operable using a closed fist and with a force of not
more than 22.2N;
v. which opens outward or provides another means of gaining access to
the universal washroom where a person is blocking the doorway, and;
vi. provide visual contrast between door frame and wall.
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123 City of Vaughan Inclusive Design Standards
d. ensure floor surface is firm, stable and slip-resistant;
e. ensure internal dimension between walls is no less than 1700 mm;
f. provide a clear turning diameter of 1700 mm (minimum) (Figure 53);
g. provide one accessible lavatory with other washroom amenities including
but not limited to mirror, soap dispenser, paper towel dispenser, automatic
hand dryer (preferred), coat hook, and toilet paper dispenser as identified in
this section;
h. provide one accessible water closet with suitable rear and side grab bars
(e.g., horizontal, L-shaped and fold-down grab bars);
i. provide motion sensor for automatic illumination of interior;
j. provide lighting in accordance with Section 5.7 Lighting requirements, as
applicable;
k. install audible and visual fire alarm systems;
l. provide an adult-size change table. Ensure a clear floor space of 760 mm
wide by 1500 mm long, parallel to the long side of the adult-size change
table;; (Figure 53);
m.where installed, ensure baby changing stations and / or adult-size change
tables adhere to the requirements identified in sub-section 4.5.9.2;
Note
Emergency call systems
with a cancellation
feature to turn off
the alarm when it is
accidentally activated is
preferred.
Reinforcements installed inside wall, where clear space is provided beside wall
Turning Diameter1700 mm ( min.)
Clear Floor Spacein front of Lavatory920 x 1370 mm
Power Door Operator Control Coat Hook
EmergencyCall System 810 mm (min.)
Automatic Hand Dryer
Clear Width 860 mm (min.)
18
0
0
m
m
(
m
i
n
.
)
Shelf
Clear Floor Space foradult-size change table
BabyChange Table
Mirror
Visual and Audible Alarm Signalinside and outside washroom
Fold Down Grab Bar (if provided)
SoapDispenser
Clear Floor Space(if adult-size change table is installed) 760 x 1500 mm
Figure 53: Universal Washroom
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124 City of Vaughan Inclusive Design Standards
n. provide shelf as identified in sub-section 4.5.8.1;
o. ensure drains are installed out of the path of travel;
p. provide shower within universal washroom located in a school; and
q. provide an emergency call system with the following features:
i. consists of visual and audible signal devices both inside and outside of
the washroom that are activated by a push control device inside the
washroom;
ii. includes a sign that contains Braille and graphics and the words “IN THE
EVENT OF AN EMERGENCY PUSH EMERGENCY BUTTON AND AUDIBLE
AND VISUAL SIGNAL WILL ACTIVATE” in letters at least 25 mm high with
a 5 mm stroke and that is posted within 300mm above the emergency
button;
iii. ensure emergency alarms and call systems are linked to a centrally
monitored switchboard for facilities that have the capacity;
iv. Emergency call strip / button shall be mounted within reach of an
individual seated on the toilet (within 600 mm of front edge of toilet)
and laying on the floor (450 mm above finished floor);
v. two-way communication shall be included as part of the emergency call
system
4.3.4 Single User Accessible Washroom
Single-user accessible washrooms are encouraged as an alternative to or in
addition to accessible stalls within multi-user washrooms. Single-user accessible
washrooms may be gendered or non-gendered and include all of the features
of an accessible water closet (4.3.7) grab bars (4.3.8) and an accessible lavatory
(4.3.9).
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4.3.5 Ambulatory Water Closet Stalls
Where ambulatory water closet stalls or enclosures are provided for users with
limited mobility who do not use wheeled mobility aids (e.g., canes or crutches):
a. ensure minimum depth of 1500 mm, with 890 to 940 mm width (Figure 54);
b. provide a stall doors:
i. that swing outward, unless the minimum dimensions of the stall
identified above are not located within the door swing;
ii. with spring-type or gravity hinges so that the door closes automatically;
iii. capable of being latched from the inside and released from the outside
in case of an emergency;
iv. with a door pull on both sides of the door, near the latch side, located at
a height not less than 900 mm and not more than 1000 mm AFF;
c. locking hardware shall be sliding type, operable with a closed fist
d. equip with a water closet located so that its centre line is centred between
the partition walls (Figure 54);
e. install L-shaped grab bars, as identified in this section, on each side of the
water closet;
f. provide a sign on the door that indicates that the stall is suitable for users
who may require grab bar assistance; and
g. provide two coat hooks colour-contrasting from the surroundings shall be
placed at a maximum of 1200mm, both on the side wall and the door and
projecting a maximum of 50mm from the mounting surface.;
h. provide visual contrast between stall partitions and walls.
Note
Ambulatory water
closet stalls can be
identified with a
sign that includes a
pictogram or symbol of
a person with a cane.
Figure 54: Ambulatory Water Closet Stall or Enclosures Stall Width
890 - 940 mm
Stall Depth 1500 mm
(min.)
L-Shaped Bar
on both sides
(See Details 4.3.8.2)
Water Closet centreline centred
between partition walls
Stall Door
swing outward and self-closing
Coat Hooks
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126 City of Vaughan Inclusive Design Standards
Best Practice
Automatic flush controls
are recommended for
accessible water closets
(e.g., sensor activated).
Space of 50 mm is
recommended between
grab bar and toilet
paper dispenser.
Where large toilet paper
dispensers are used,
ensure they are suitably
mounted and do not
obstruct the use of the
adjacent grab bar.
4.3.6 Accessible Water Closet Stalls
Where accessible water closet stalls are provided in multiple occupancy
washrooms:
a. mark with International Symbol of Accessibility and ensure doors and
partitions have a high colour / tonal contrast from surroundings;
b. provide a clear turning space of 1500 mm diameter (minimum) (Figure 55a);
and
c. provide two coat hooks colour-contrasting from the surroundings shall be
placed at a maximum of 1200mm, both on the side wall and the door and
projecting a maximum of 50mm from the mounting surface. (Figure 55a and
b);
d. provide sanitary disposal receptacles on the side wall beside all toilets in
accessible stalls (Figure 55a and b).
Centreline of Water Closet
to Wall
460 - 480 mm
Coat Hooks 50 mm max. projection
Toilet Paper Dispenserin line with front edge or 300 mm (max.) from the front edge
Flush Control on the transfer side (Automatic flush preferred)
Sanitary NapkinReceptacle
Clear Transfer Space900 mm x 1500 mm (min.)
Coat Hooks
Max. 50mm projection
Clear Turning Diameter1500 mm (min.)
Clear Width 860 mm (min.)
Stall Door
swings outward and is self-closing
Accessible Lock
120 -220 mm
D-type Door Pull
Toilet Paper Dispenser
200 - 300 mm
Sanitary NapkinReceptacle
Figure 55a: Water Closet Stall - Space Requirements Figure 55b: Water Closet Stall Features
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127City of Vaughan Inclusive Design Standards
4.3.6.1 Stall Doors
a. provide clear width of 860 mm (minimum) (Figure 55a);
b. ensure the door is aligned with water closet transfer space (e.g., door is
positioned on opposite side of water closet);
c. ensure door swings outward, unless a clear floor area of 820 mm wide by
1440 mm long (minimum) is provided within the stall or enclosure to permit
the door to be closed inside without interfering with the mobility device;
d. ensure door is self-closing with spring-type or gravity hinges, so that when
at rest, the door will be ajar not more than 50 mm beyond the jamb;
e. provide sliding type locking mechanisms, with stall capable of being locked
from the inside by a control that is operable with a closed fist and which
indicates on the stall exterior whether the stall is occupied;
f. provide visual contrast between stall partitions and walls;
g. ensure door can be released from the outside in case of emergency; and
h. provide D-pull door hardware on inside and outside of the door (Figure
55a):
i. colour contrasted with mounting surface;
ii. with a length of 140 mm (minimum);
iii. mounted horizontally 800 to 1000 mm high from the floor, on the
outside, with its centreline located between 120 to 220 mm from the
latch edge of the door; and
iv. mounted horizontally 800 to 1000 mm high from the floor, on the inside
of an out-swinging door, with its centreline located between 200 to 300
mm from the hinge edge.
4.3.7 Water Closets
a. mount seat between 430 mm and 485 mm high from floor;
b. install water closet so that:
i. the centerline of water closet from any adjacent side wall is between
460 mm and 480 mm and an unobstructed transfer space of 900 mm
wide by 1500 mm deep (minimum) is provided on the other side of the
water closet (Figures 55a and b); or
ii. a clear transfer space of at least 900 mm wide and 1500 mm deep is
provided on each side of the water closet;
c. provide a back support where there is no seat cover / lid or tank, and where
there is a tank, ensure tank lid is securely attached.;
d. provide lids to seats;
e. provide internal extension guards that will not allow the seat to slide;
f. provide automatic, lever or other type of flushing control (e.g., push button
control) that is:
i. located between 500 mm and 900 mm above the finished floor;
ii. located on and operable from the transfer side;
Note
The clear transfer space
is measured from side
surface of water closet
to stall partition / wall,
or side of adjacent
vanity, if applicable, in
universal washrooms.
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128 City of Vaughan Inclusive Design Standards
iii. operable using a closed fist and with a force of not more than 22.2 N
(Figure 55b);
g. mount toilet paper dispenser:
i. on the side wall closest to the water closet, below the grab bar;
ii. with bottom edge at 600 to 800 mm high from floor; and
iii. with the closest edge of the dispenser in line with or not more than 300
mm from the front edge of the water closet seat. (Figure 55b).
4.3.8 Grab Bars
Where grab bars are provided:
a. ensure surface is non-abrasive and slip-resistant;
b. provide grasping surface that is circular in shape, with diameter between 30
mm and 40 mm;
c. ensure clear space of 38 mm (minimum) and 50 mm (maximum) between
mounting surface and the inside surface of the grab bar, as well as between
ends of grab bar and any adjacent wall;
d. ensure colour contrasted finish between grab bar and mounting surfaces;
e. mount securely to withstand a force of 1.3 Kilonewtons applied in all
directions; and
f. ensure grab bar does not rotate within its fittings.
Clearance when water closet has tank
150 mm (min.)
Grab Bar Length 600 mm (min.)
Centred behind water closet.
Grab Bar Height
840 - 920 mm
Water Closet Seat
430 - 485 mm
Vertical Component Length
760 mm (min.)
Grab Bar Height
750 mm
Horizontal Component Length
760 mm (min.)
Vertical Component 150 mm in front of water closet.
Figure 56: Horizontal Grab Bar Requirements Figure 57: L-shaped Grab Bar Requirements
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129 City of Vaughan Inclusive Design Standards
4.3.8.1 Horizontal Grab Bars
a. ensure length of 600 mm (minimum) (Figure 56);
b. mount between 840 mm and 920 mm high from floor level, centered behind
water closet; and
c. where water closet has a water tank, mount grab bar 150 mm above the
tank (Figure 56).
4.3.8.2 L-Shaped Grab Bars
a. ensure length of 760 mm (minimum) for both vertical and horizontal
components (Figure 57);
b. mount vertical component 150 mm (maximum) from the front of water
closet; and
c. mount horizontal component 750 mm high above floor.
4.3.8.3 Fold Down Grab Bars
Where fold down grab bars are provided:
a. mount on the wall behind the water closet;
b. locate on transfer space side(s) (e.g, both sides where a clear transfer space
is provided on each side of the water closet);
Note
Fold down grab bar is
permitted to encroach
into the turning space
or a clear transfer
space.
Fold-down
Fold-down Grab Bar
Centreline of Water Closet to Fold-down Grab Bar
Grab Bar Length 760 mm
Grab Bar
able to resist load of 1.3 kN applied vertically or horizontally
Grab Bar Height
750 mm
390 - 410 mm
Figure 58a: Fold Down Grab Bar Requirements - Figure 58b: Fold Down Grab Bar Requirements -
Plan View Elevation View
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130 City of Vaughan Inclusive Design Standards
c. ensure length of 760 mm (minimum);
d. mount with centerline between 390 mm and 410 mm from centerline of
water closet (Figure 58a);
e. mount with the horizontal component at 750 mm high from floor level
(Figure 58b); and
f. ensure force required to pull down grab bar is no more than 22 Newtons.
4.3.9 Lavatories
Provision of at least one accessible lavatory is required in each accessible
washroom facility (Figures 59a and b):
a. ensure centerline of lavatory is 460 mm (minimum) from adjacent side wall;
b. ensure top surface is continuous and colour contrasted with adjacent wall
surfaces;
c. mount top surface of lavatory 820 to 865 mm high (maximum) above floor;
d. provide clearances underneath lavatory no less than:
i. 920 mm wide, centred on lavatory;
ii. 735 mm high at front edge;
iii. 685 mm high at 200 mm back from front edge; and
iv. 350 mm high, over the distance from a point 280 mm to a point 430
mm back from the front edge, for toe space clearance;
Automatic faucet
control is preferred
or single lever faucet
handles, 75 mm long
(minimum).
Best Practice
35
0
m
i
n
.
200 min.
10
0
0
m
a
x
.
86
5
m
a
x
.
68
5
m
i
n
.
73
5
Kn
e
e
S
p
a
c
e
H
e
i
g
h
t
La
v
a
t
o
r
y
T
o
p
S
u
r
f
a
c
e
Lo
w
e
r
E
d
g
e
o
f
R
e
f
l
e
c
t
i
v
e
S
u
r
f
a
c
e
Inclined to the vertical or permanently tilted, to be usable from a seated position
La
v
a
t
o
r
y
B
o
t
t
o
m
E
d
g
e
To
e
S
p
a
c
e
He
i
g
h
t
Faucet Reach
485 max
Figure 59a: Lavatories - Section View
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131 City of Vaughan Inclusive Design Standards
e. provide automatic control or lever-type faucet without spring loading,
located so that the distance from the centreline of the faucet is 485 mm
(maximum) depth, measured from edge of a basin or to the front edge of a
vanity;
f. mount soap dispenser not more than 1100 mm above the finished floor,
within 500 mm from the front edge of the lavatory, with an automatic
control (preferred) or with a manual control, operable using a closed fist and
with a force of 22.2 N or less;
460 min.
920 min. Knee Space Clear Width
allowed under lavatory.
Soap Dispenser Reach 500 max.
Shelf Projection 100 max.
500 max.
920 min.
13
7
0
m
i
n
.
Hand Dryer Reach 610 max.
Figure 59b: Lavatories - Plan View
g. provide minimum clear floor space of 920 mm wide by 1370 mm deep
(minimum), of which 500 mm depth is allowed under the lavatory;
h. provide an automatic hand dryer (preferred) or manually operated towel
dispenser, located not more than 610 mm, measured horizontally, from the
edge of the lavatory;
i. ensure water pipes are covered or insulated below lavatories; and
j. ensure water temperature is controlled to a maximum of 43°C.
4.3.9.1 Shelves
a. mount 1100 mm (maximum) high above floor;
b. ensure shelves do not project more than 100 mm from mounting surface
along an accessible path of travel (Figure 59b); and
c. where provided at lavatory, mount 200 mm (maximum) above top surface of
lavatory.
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132 City of Vaughan Inclusive Design Standards
Best Practice
Automatic controls are
preferred as they are
easy to use by a wider range of users.
A single full
length mirror can
accommodate a greater
number of people, including children. In
order for mirrors to
be usable by people
who are ambulatory
and people who use wheeled mobility
devices, ensure the top
edge of mirrors is 1880
mm (minimum) from
the floor or ground.
Where tilted mirrors
are provided, ensure
they are permanently
tilted for use at all times
4.3.10 Washroom Amenities
Washroom amenities include, but are not limited to, hand dryers, paper towel
dispensers, soap dispensers, waste bins, mirrors and changing stations and tables.
Where provided (Figure 60):
a. ensure wall mounted amenities do not project more than 100 mm from wall
along an accessible path of travel;
b. provide colour contrasted finishes between amenities and mounting
surfaces;
c. ensure any operating controls or the dispensing height of amenities are
mounted between 900 mm and 1100 mm high above floor, are automatic
/ push button type or are operable with a closed fist / one hand, without
requiring tight grasping, pinching or twisting of the wrist and less than 22
Newtons (5 pounds) of force;
d. provide two coat hooks colour-contrasting from the surroundings, placed
at a maximum of 1200mm AFF, both on the side wall and the door and
projecting a maximum of 50mm from the mounting surface;
e. the toilet paper dispenser shall not impede the use of the toilet, knee space
for transfer or space required for use of the grab bar but also be reachable
by the water closet user. Dispenser shall not be placed above the horizontal
portion of the bar and shall be within 500 mm of the front of the toilet;
f. sanitary disposal receptacles shall be placed on the side wall beside all
toilets in universal all-gender washrooms and accessible stalls;
g. provide minimum clear floor space of :
i. 915 mm wide by 1370 mm deep to allow front approach; and
ii. 1525 mm wide by 915 mm deep to allow side approach.
Sanitary Napkin Dispenser Automatic Hand Dryer
Dispenser
Paper Towel Dispenser
Waste Bin 1100 mm (max.)
900 mm (min.)
Figure 60: Typical Washroom Amenities
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133City of Vaughan Inclusive Design Standards
4.3.10.1 Mirrors
a. mount above lavatory with the bottom edge 1000 mm (maximum) high
above floor (Figure 59a) or inclined to the vertical to be usable from a
seated position;
b. ensure lighting level over mirrors does not create reflected glare; and
c. where full length mirrors are provided, ensure they are not installed where
they will reflect path of travel and cause confusion for users.
4.3.10.2 Changing Stations and Tables
4.3.10.2.1 Baby Changing Stations
a. where provided, ensure at least one is accessible for users with disabilities,
with unit placed in a location that does not obstruct adjacent paths of
travel when in use and positioned in close proximity to a lavatory and waste
receptacle;
b. ensure the required floor clearance for changing station does not overlap
with floor clearances of other fixtures, when the changing station is folded
up;
c. mount with the highest edge or component of the station between 730 and
865 mm (Figure 61a);
d. ensure knee clearance of 685 mm high and 480 mm depth is provided;
e. where a folding changing station is provided, ensure projection from wall is
Knee Height 685 mm (min.)
Highest Part of Work Surface 730 mm - 865 mm
Operating Control 1200 mm (max.)
Knee Depth 480 mm (min.)
Best Practice
Ensure baby changing
stations are not located in accessible water
closet stalls, especially in
high use washrooms.
Universal washrooms
designed with larger floor space are
more suitable to
accommodate changing
stations, tables and
other attendant care amenities (e.g.,
shelving).
Note
Baby changing stations
can be fixed or the
folding type.
Figure 61a: Folding-Type Baby Changing Station - Section View
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134 City of Vaughan Inclusive Design Standards
Best Practice
Public facilities such
as community and
recreation centres,
should provide an adult-
size change table in each
universal washroom.
Note
Adult-size change
tables located in
universal washrooms
are of benefit to many
individuals, and may
be used as changing
stations or tables. They
allow persons with
balance or strength
problems to sit and
allow persons with
disabilities to lie down
and be changed with
the assistance of an
attendant, as might be
required.
Adult-size change tables
are also useful in change
rooms, where people
are expected to change
clothing.
no more than 100 mm when in folded position and located along accessible
path of travel; and
f. where a folding-type changing station is provided, ensure operating controls
are:
i. mounted no more than 1200 mm high (Figure 61a); and
ii. operable with a closed fist and without tight grasping, pinching of
fingers or twisting of wrist.
4.3.10.3 Adult-Size Change Tables
Where an adult-size change table is installed in a universal washroom:
a. provide a clear floor space of 760 mm wide by 1500 mm long (minimum),
parallel to the long side of the table;
b. when fully loaded, ensure the surface height above the floor is adjustable
from between 450 mm and 500 mm at the low range to between 850 mm
and 900 mm at the high range (Figure 61b);
c. where a fold-down change table is provided:
i. install so that it does not encroach into the clear transfer space adjacent
to the water closet;
ii. ensure operating mechanisms (e.g., latches, handles and pulls) are 1200
mm high (maximum); and
iii. ensure operating mechanisms are operable with a closed fist and
without tight grasping, pinching of fingers or twisting of wrist;
d. ensure changing tables can support a minimum load of 1.33 Kilonewtons;
e. provide a high colour contrast between change table surface and adjacent
mounting surface; and
f. ensure change table surfaces are free of sharp edges or abrasive materials,
and are easy to clean.
Adjustable Surface Height 450 - 500 mm (low range)
850 - 900 mm (high range)
Adult-size Change Table
Figure 61b: Adult-Size Change Table
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135 City of Vaughan Inclusive Design Standards
4.3.11 Urinals
Where more than one urinal is provided in men’s multiple occupancy washrooms,
provide at least one accessible urinal:
a. locate within accessible path of travel with no step in front of the urinal;
b. mount urinal on wall with the rim located 430 mm (maximum) above floor;
OR provide a floor mounted urinal with the rim level with the floor level
(Figure 62a);
c. ensure the upper rim is no lower than 860 mm high above floor;
d. ensure depth of 345 mm (minimum), measured from the outer face of the
urinal rim to the back of the fixture (Figure 62a);
e. ensure colour contrast is provided between urinal and mounting surface;
f. provide lever, automatic, or other flush control operable with a closed fist,
without tight grasping, pinching or twisting of the wrist (e.g., push button
control) and with a force of no more than 22.2 N, mounted between 900 to
1100 mm high above floor (Figure 62a);
g. provide clear floor space of 915 mm wide by 1370 mm depth that is
perpendicular to, and centred on, the urinal and is unobstructed by privacy
screens for front approach;
h. provide grab bars, on each side of urinal (Figure 62b):
i. mount vertically, with centreline at 1000 mm high above floor;
ii. mount 380 mm to 450 mm from centreline of urinal; and
iii. with length of 600 mm (minimum); and
iv. with high colour contrast compared to back wall;
Grab Bar
1000 mm centreline
Clearance between Privacy Screens 920 mm (min.)
460 mm (min.)
380 - 450 mm
Centreline Indicator 50 mm
wide
Privacy Screen
Centreline Indicator (with high tonal contrast) 1300 mm (min.)
150 mm
Clearance 50 mm (min.)
Grab Bar Length 600 mm (min.)
Lower Rim 430 mm (max.)
Flush Control Height 900 - 1100 mm
Upper Rim 860 mm (min.)
Depth 345 mm (min.)
Figure 62a: Urinal - Side Elevation View Figure 62b: Urinal - Front Elevation View
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Note
Placement of privacy
screens is dependent
on where grab bars are installed.
Vertical markers
are used to identify
centreline of urinal for
users with vision loss.
Various elements
may be used as a
centreline indicator,
such as exposed piping,
architectural features (e.g., raised ceramic
tiles), etc.
i. install centreline indicator for all urinals (Figure 62b):
i. centred above the urinal 50 mm wide (maximum);
ii. extending 1300 mm (minimum) above floor but never less than 150 mm
above the upper urinal rim;
iii. ensure indicator has high colour contrast compared with back wall and
raised 3 mm (minimum); and
iv. where more than one urinal is provided in a washroom, provide a
centreline indicator at each urinal;
j. where privacy screens are provided (Figure 62b):
i. provide clearance of 920 mm (minimum) between screens;
ii. ensure a clearance of 50 mm (minimum) from the grab bars;
iii. ensure colour contrast between screens and surrounding surfaces; and
iv. ensure the vertical outer edge provides a high colour contrast.
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137 City of Vaughan Inclusive Design Standards
4.4Showers
Application
This section applies to showers provided in public facilities,
including but not limited to:
· recreation or community centres (e.g., arenas and pools);
· typical change rooms; and
· office facilities.
Sec. 5.1 Controls and Operating
Mechanisms
Sec. 5.7 Lighting
Reference
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Best Practice
If only one shower stall
is provided, ensure it is
accessible.
Note
Where enclosure
screens or curtains
are provided, ensure
mounting provisions do
not obstruct transfer
from mobility aids to
shower seat.
4.4.1 Provision
a. provide at least one accessible shower stall where a group of showers are
provided in a facility, as identified in Table 10 below:
Table 10: Minimum Number of Accessible Showers
Number of Showers provided in
a Group
Minimum number of Accessible
Showers required
1 0
2-7 1
Over 7 1, plus 1 for each additional
increment of 7 showers in a group
4.4.2 Design and Layout
a. ensure floor space of 1500 mm wide by 900 mm deep (minimum);
b. provide additional clear floor space of 1500 mm wide by 900 mm deep
(minimum) at shower entrance (Figure 63);
c. provide level entry or beveled threshold, 13 mm high (maximum);
d. ensure floor surface is slip-resistant;
e. locate floor drain on opposite side of shower controls and seat, with floor
gently sloped for drainage; and
f. ensure lighting level is evenly distributed, at a minimum of 200 lux (20 foot-
candles), measured at floor level (Refer to Section 5.7, Lighting).
4.4.3 Controls and Accessories
a. provide lever type or automatic controls, including a pressure equalizing or
thermostatic mixing valve that can be operated within reach from the seat,
with a closed fist and with a force of not more than 22.2 N, mounted on wall
opposite entrance to the shower at 1200 mm (maximum) high above floor;
b. ensure controls, soap dispensers / holders, faucet and shower head are
located no more than 500 mm from the edge of the seat;
c. provide fully recessed soap holders, mounted above grab bars between 900
mm and 1100 mm (preferred) or 1200 mm (maximum), reachable from a
seated position; and
d. provide a pressure equalizing or thermostatic mixing valve controlled by a
lever or other devices operable using a closed fist from a seated position.
4.4.4 Shower Head
a. provide hand-held shower head with flexible hose 1800 mm (minimum)
long;
b. provide vertical support to mount shower head to allow operation as a fixed
shower head;
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139 City of Vaughan Inclusive Design Standards
c. mount on a vertical support, adjustable between 1200 mm and 2030 mm
high above floor and reachable from seated position (Figure 64); and
d. ensure the vertical support placement does not obstruct the use of grab
bars.
4.4.5 Shower Seat
Provide a fixed shower seat or where a hinged seat is provided, ensure it is not
spring-loaded, with seat mounted as follows:
a. securely, capable of holding a minimum load of 1.3 kN and located on the
same side wall as the vertical grab bar;
b. between 460 mm and 480 mm high above the finished floor, with the front
edge of the seat located within 500 mm of the shower head and controls
(Figures 63 & 64); and
c. with a smooth and slip-resistant surface, with no rough edges, 450 mm wide
by 400 mm deep (minimum) with rear edge 65 mm from wall (Figure 63)
and with high colour / tonal contrast compared to surroundings.
Best Practice
Water-resistant and
padded seat surfaces
are recommended.
No threshold or beveled transition
13 (max.)
Clear Floor Space
at Shower Entrance:
Same width as shower stall
Vertical
Grab Bar
Clearance
50 - 80
Stall Width
1500 (min.)
L-shaped Grab Bar Length
1000 (min.)
400 (min.)
Controls Reach Range
500 (max.)Shower
Seat Width
450 (min.)
Horizontal Grab Bar
Length
600 (min.)
Depth
900 (min.
Stall
Depth
900
(min.)
Clearance
65 mm (max.)
Drain Location away from seat
Shower
Seat
Figure 63: Shower Design and Layout - Plan View
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140 City of Vaughan Inclusive Design Standards
4.4.6 Grab Bars
a. ensure grasping surface is non-abrasive, slip-resistant and colour contrasted
compared with mounting surface;
b. provide circular profile, with diameter between 30 mm and 40 mm;
c. ensure clear space of 50 mm (minimum) between mounting surface and
grab bar, as well as between ends of grab bars and any adjacent wall; and
d. mount securely to withstand a force of 1.3 kN applied in all directions and
ensure grab bars do not obstruct the use of the shower controls.
4.4.6.1 Vertical Grab Bars
a. ensure length of 1000 mm (minimum);
b. mount on the side wall adjacent to shower seat, with a clearance between
50 mm and 80 mm from the adjacent clear floor space (Figures 63 & 64);
and
c. mount with bottom edge between 600 mm and 650 mm high above the
finished floor to provide additional support when entering / exiting or when
transferring to the seat.
4.4.6.2 L-Shaped Grab Bars
a. mount on wall opposite to shower entrance between the shower head and
shower controls, with (Figures 63 & 64):
i. horizontal component 1000 mm long (minimum), mounted between
750 and 870 mm above the finished floor; and
ii. vertical component at 760 mm long (minimum), mounted between
400 and 500 mm from the side wall on which the vertical grab bar is
mounted.
4.4.6.3 Horizontal Grab Bars
a. mount on the side wall opposite from shower seat;
b. ensure length of 600 mm (minimum) (Figure 63); and
c. mount at 850 mm high above floor.
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141 City of Vaughan Inclusive Design Standards
Soap Holder
Flexible Hose Length
1800 (min.)
Controls
Controls / Shower Head Reach Range
500 max.
Shower Seat Height
460 - 480
Vertical Grab
Bar Height
600 - 650
Vertical Grab Bar Length
1000 (min.)
L-shaped Vertical Grab Bar Length
760 (min.)
Hand-held Showerhead
L-shaped Horizontal Grab Bar Height
750 - 870
Adjustable Showerhead Height
1200 - 2030
Controls / Soap Holder Height
1200 (max.)
900 - 1100 (pref.) Horizontal
Grab Bar
Height
850
L-shaped Vertical Grab Bar Reach
400 - 500
Figure 64: Shower Design and Layout - Section View
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143 City of Vaughan Inclusive Design Standards
Interior
Maintenance
Checklist 4.5
Application
The following checklist is recommended as a starting point for City of Vaughan Staff when conducting
maintenance audits of interior environments.
Interior Maintenance Checklist
A regular maintenance schedule should be identified by the City to address the requirements identified
within this checklist (e.g., daily, weekly, monthly etc.).
1. Facility Entrance (Ref. Section 4.1 Entrances) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
1.1 Are power door operators in good working condition? Y N N/A
1.2 Is building directory signage (including maps / floor plans) kept up to date? Y N N/A
2. Accessible Parking Spaces (where provided in parking garage, underground parking) (Ref. Section 3.1 Parking) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
2.1 Is the proper use of designated accessible parking spaces by drivers with disabilities (e.g., with valid permits displayed) enforced at all times?
Y N N/A
2.2 Are parking spaces, including access aisles, kept clear of
obstacles and other obstructions (e.g., garbage)? Y N N/A
2.3
Is the parking surface, including access aisles, in good
condition (e.g., free of disrepair such as cracks, heaving,
uneven surfaces, potholes)?
Y N N/A
2.4 Are pavement markings provided in good condition? Y N N/A
2.5 Is vertical signage provided at designated accessible
parking spaces clearly visible and in good condition? Y N N/A
2.6 Where provided, are curb ramps kept free of obstructions? Y N N/A
2.7 Are accessible routes from parking spaces leading to facility
entrance clearly marked and free of obstructions? Y N N/A
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144 City of Vaughan Inclusive Design Standards
3. Interior Accessible Routes (Ref. Section 4.3 Interior Accessible Routes) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
3.1 Is the width of accessible routes maintained? Y N N/A
3.2 Are junctions between different flooring materials worn or
uneven and present potential tripping hazards? Y N N/A
3.3 Do floor surfaces exhibit glare? Y N N/A
3.4 Are suitable cleaning products used to ensure polished
floors are not slippery when wet and / or cause glare? Y N N/A
3.5 Where applicable, are overhead projections no lower than 2100 mm (83 in)? Y N N/A
3.6 Are power door operators in good working condition? Y N N/A
3.7 Are all elevators operational? Y N N/A
3.8 Have redecorations maintained a careful colour scheme
with suitable colour contrasts? Y N N/A
3.9 Are routes clear of furniture, accessories and stored goods? Y N N/A
4. Accessible Washrooms (Ref. Section 4.5 Washrooms) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
4.1 Are accessible washrooms and stalls kept clear at all times? Y N N/A
4.2 Is lighting level maintained and suitable in accessible washrooms? Y N N/A
4.3 Are all washroom accessories in good working condition? Y N N/A
4.4 Are grab bars securely fixed with no obstructions along grasping surface? Y N N/A
4.5 Where applicable, are emergency alarms and controls
routinely checked by qualified personnel? Y N N/A
5. Systems and Controls (Ref. Section 5.0 Systems, Controls and Communications) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
5.1 Do mechanical systems / units create excessive noise? Y N N/A
5.2 Are Assistive Listening Systems identifiable with appropriate signage and checked regularly, where provided in assembly
rooms, multi-purpose rooms, etc.?
Y N N/A
5.3 If applicable, is the central TTY monitored routinely and is there someone designated to monitor it? Y N N/A
5.4 Is staff awareness training re: disability issues implemented
to ensure they can provide assistance if required? Y N N/A
6. Fire and Life Safety Systems (Ref. Section 5.6 Fire and Life Safety Systems) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
6.1 Do emergency exit routes have barriers or obstructions? Y N N/A
6.2 Are maps of the facility’s evacuation routes and related safety plan information kept up to date (e.g., when offices or
other spaces are reconfigured)?
Y N N/A
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145 City of Vaughan Inclusive Design Standards
6. Fire and Life Safety Systems continued (Ref. Section 5.6 Fire and Life Safety Systems) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
6.3
Are alarm systems regularly checked by qualified inspectors?
note: If visual alarms are provided, ensure a flash rate within frequency range of 1 - 3 Hz is provided to minimize
the risk of triggering epileptic seizure.
6.4 Is there an emergency exiting strategy in place for staff and visitors with disabilities, who may require assistance? Y N N/A
6.5 Are emergency exiting strategies checked regularly to
ensure effectiveness and efficiency? Y N N/A
7. Signage (Ref. Section 5.8 Signage and Wayfinding) This section does not apply
Item Requirements Compliance Accessibility Issues Location Reference
7.1 Where new signage is provided, is it integrated effectively with existing accessible signage? Y N N/A
7.2
Is temporary signage removed immediately after use?
note: Temporary signage is not recommended and can be confusing for users new to the facility. Use of temporary
signage should be minimized and monitored to ensure it is
used short term only.
7.3
Is there a service disruption notification protocol in place
to keep visitors and users informed of temporary service
disruptions?
note: This is required as part of AODA Accessibility
Standards for Customer Service.
Y N N/A
Y N N/A
Y N N/A
Notes:
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Systems,
Controls and 5.0Communications
Table of Contents
5.1 Controls and Operating Mechanisms ............................. 149
5.2 Assistive Listening Systems............................................. 153
5.3 Public Address Systems .................................................. 155
5.4 Acoustics......................................................................... 157
5.5 Security Systems............................................................. 159
5.6 Fire and Life Safety Systems ........................................... 161
5.7 Lighting ........................................................................... 167
5.8 Signage and Wayfinding ................................................. 171
5.9 Self-Service Kiosks .......................................................... 177
5.10 Windows and Glazing ..................................................... 181
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Controls and
Operating 5.1Mechanisms
Application
This section applies to typical interior and exterior controls and
operating mechanisms provided for public and staff use, throughout
accessible routes and spaces.
Examples of typical controls and operating mechanisms related to
interior and exterior environments include, but are not limited to:
· entrance call buttons or intercoms;
· emergency call systems related to parking areas;
· light switches;
· Activation devices;
· wall outlets / duplexes;
· fire or other alarm system controls (e.g., washroom
emergency alarms);
· thermostats;
· Elevator call stations, controls and panels;
· door handles and locks;
· window operators and locks; and
· plumbing fixture hardware (e.g., faucets and water closet
flush controls).
Controls related to product and dispensing machines, such as food
and beverage vending equipment, payment stations for parking and
ticketing devices, touch screen devices for information and self-
service kiosks and other activation devices are also required to be
accessible.
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150 City of Vaughan Inclusive Design Standards
Best Practice
Multiple forms of
audible, visual and
tactile cues to indicate
operating controls,
benefits the widest
range of users with
varying disabilities
(e.g., sensory / visual /
cognitive).
Light on Dark
Dark on LightFigure 65: Colour
Contrast Between
5.1.1 Design Features
Ensure accessible controls and operating mechanisms address the following:
a. are usable with closed fist and operable with one hand; or
b. do not require tight grasping, pinching of the fingers, or twisting of the
wrist; and
c. can be used with force of 22 Newtons (maximum);
d. where push-button type controls are provided, button surface has a
minimum diameter of 13 mm and is not recessed;
e. ensure controls are visible from a distance, based on use of colour / tonal
contrast between operable parts and adjacent mounting surface (Figure 65);
f. mount controls and operating mechanisms (Figure 66):
i. no lower than 400 mm high for all controls;
ii. at 1200 mm high for thermostat and manual fire alarm pull;
iii. between 900 and 1100 mm high for all other controls and operating
mechanisms;
iv. so that they extend not more than 200 mm and not less than 900 mm
high above the floor for vertical extended power door operators;
g. locate in prominent and obvious locations, for easy identification; and
h. If an operating control has its own illumination or is backlit and reading
of the surface is not required for operation, an internal or background
illumination level of 50 to 100 lx may be used.
Proximity Card Reader, Light Switch, Intercom and Other Controls
Wall Outlet / Duplex Power Door Operator Control
900 mm - 1100 mm
400 mm (min.)
900 mm -1100 mm
Vending Machine Dispenser and Controls
400 mm (min.)
Fire Alarm Pull, and Thermostat
1200 mm
200 mm (max.)
900 mm (min.)
Vertical Extended Power Door Operator Control
Background and
Control
Figure 66: Control Mounting Heights - Elevation View
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151 City of Vaughan Inclusive Design Standards
5.1.2 Floor Space and Reach Requirements
5.1.2.1 Floor Space Requirements
a. provide a clear floor space at controls and operating mechanisms of:
i. 915 mm wide by 1390 mm depth for a forward approach;
ii. 1525 mm wide by 915 mm depth for a side approach;
iii. Where the clear floor space at controls and operating is obstructed
along more than one side, ensure that controls and operating
mechanisms are centred within the clear space; and
iv. The path to a control should provide turning opportunities to allow
people to turn around so as to approach the control on either their right
or left side.
5.1.2.2 Reach Requirements:
For both a forward and side approach, ensure the following mounting heights of
controls and operating mechanisms for suitable reach are provided:
a. where there is no obstruction in front of controls and operating
mechanisms:
i. no lower than 400 mm;
ii. at 1200 mm for thermostat and fire alarm pull controls; and
iii. no higher than 1100 mm for other controls and operating mechanisms;
and
b. where there is an obstruction of no more than 860 mm high:
i. no higher than 1100 mm, which allows for a touch reach over a 600
mm deep obstruction or a grasp reach over a 500 mm deep obstruction
(Figure 67 a and b).
Best Practice
Provide clear floor
space or ground
surface with turning
diameter of 1700 mm,
to allow both side
and frontal approach
for larger wheeled
mobility aids such as
powered scooters and
wheelchairs.
Note
The clear floor space
in front of controls and
operating mechanisms
may overlap the
adjacent interior
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Controls and Operating Mechanisms5.1
152 City of Vaughan Inclusive Design Standards
500 mm
(max.)
600 mm
(max.)
1100 mm (max.)
Mounting
Height
Grasp
Reach
Touch Reach
500 mm
(max.)
600 mm (max.)
1100 mm
(max.)
Mounting Height
Grasp Reach
Touch Reach
860 mm
(max.)
Obstruction Height
Figure 67a: Maximum Mounting Height Figure 67b: Maximum Mounting Height over for an Obstructed Forward Approach and an Obstruction of 860 mm (maximum) for Reach Side Approach and Reach
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153 City of Vaughan Inclusive Design Standards
Assistive Listening
Systems
Application
This section applies to assistive listening systems, required in:
Assembly areas, including but not limited to classrooms, auditoria,
meeting rooms and theatres:
· with an area of 50 square metres or occupancy of seventy-five
(75) or more fixed seats;
· where audible communication is integral to the use of the
space; and
· where audio amplification devices are used.
Buildings of care and treatment occupancies:
· service desks and service counters
· areas of assembly greater than 50 square metres
Assistive listening systems allow users to sit anywhere in an
assembly area and can range in type (e.g., infrared, FM, inductive
loop and direct wire systems). Captioning and descriptive video
systems enable people who are Deaf, deafened and hard of hearing
or people with vision loss to participate.
5.2
Reference
Sec. 5.8 Signage and Wayfinding
Sec. 6.1 Assembly Areas
Note
Some facilities such as courtrooms
may have unique requirements and specifications, and require a detailed
review prior to implementation.
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154 City of Vaughan Inclusive Design Standards
Best Practice
Provide options to
allow users with hearing loss to select
their own devices.
Note
Where infrared
assistive listening
devices are used,
ensure that no
overhead incandescent
lights cancel out the
infrared signal at the
receiver.
Receiver Hearing
Aid Compatibility:
Receivers should be
hearing-aid compatible
and should interface
with telecoils in
hearing aids through
the provision of neck
loops.
5.2.1 Design Features
For assistive listening systems, whether permanent or portable, ensure:
a. system usability encompasses the entire floor area;
b. system provides personal amplification control;
c. system performs with or without the use of hearing aids;
d. signage is provided with the International Symbol For Hearing Loss
pictogram to identify the availability of the assistive listening system and it is
also marked with a ‘T’, where T-coil usage is available; and
e. Provide public Wi-Fi, Bluetooth or other wireless connectivity where it could
serve to assist deaf and hard of hearing persons.
5.2.2 Assistive Listening Systems
Permanent Assistive Listening Systems
Where permanent systems are provided:
a. the minimum number of required receivers is equal to 4% of the total
number of seats, but never less than two; and
b. the minimum number of required receivers to be hearing aid compatible is
25% of the total number of receivers that are provided, but never less than
one.
5.2.2.1 Portable Assistive Listening Systems
a. provide at least one portable assistive listening system, with a minimum of
two receivers included for facilities with assembly spaces on multiple floor
levels (e.g., this provides enhanced flexibility for the systems to be available
and used at different locations); and
b. ensure portable assistive listening systems include hearing aid compatibility.
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155 City of Vaughan Inclusive Design Standards
Public Address
Systems
Application
This section applies to public address systems that provide
information to the public and staff throughout areas within a
facility, as well as exterior environments.
Buildings of assembly occupancy shall include public address
systems having real-time visual communications
5.3
Reference
Sec. 2.7 Overhanging and Protruding
Objects
Sec. 5.4 Acoustics
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156 City of Vaughan Inclusive Design Standards
Note
To prevent confusion,
ensure paging systems for use by staff or
other key personnel
are discreet and low
in volume, sounding
at devices or locations where people are
expected to be located.
5.3.1 Design Features
a. ensure sound level is above ambient background noise without distortion or
feedback;
b. consider zoning public address systems so that information can be directed
to key locations only, to minimize background noise in other areas of the
building; and
c. mount speakers without projecting into or obstructing accessible routes and
above head-level to provide effective sound coverage in required areas such
as:
i. corridors;
ii. assembly and meeting rooms;
iii. recreational facilities;
iv. entertainment and educational facilities; and
v. common use areas located in institutional settings.
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157 City of Vaughan Inclusive Design Standards
Acoustics 5.4
Application Reference This section applies to the acoustic environment within a facility, Sec. 5.3 Public Address Systems which can either enhance or hinder a users’ experience. Auditory
cues along circulation routes in large open spaces and dedicated
areas can serve as wayfinding cues, especially for people with vision
loss.
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158 City of Vaughan Inclusive Design Standards
Note
Hard floor surfaces
allow footsteps to be heard by persons with
a vision loss, but too
much additional noise
may add confusion for
persons with a hearing loss.
In general, domed
shaped ceilings may
distort sound.
5.4.1 Design Features
For achieving a suitable acoustical environment, which can serve as an additional
wayfinding cue for persons with vision and / or hearing loss:
a. integrate the use of sound-reflective or sound absorbent materials to
differentiate essential sounds from general background sounds;
b. select floor, wall and ceiling finishes to ensure that occasional noise is not
unintentionally amplified (e.g., provision of hard floor surfaces such as
marble and terrazzo);
c. design ceiling shapes so that echoes do not occur;
d. minimize all background noise (e.g., fans, mechanical systems, air
conditioners and diffusers) in meeting rooms and assembly areas where
spoken word is key to understanding proceedings;
e. integrate and include adequate sound insulation in room and space design;
and
f. install a permanent inductive loop or similar assistive listening system for
high use buildings and areas, especially where the surrounding environment
may be noisy.
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159 City of Vaughan Inclusive Design Standards
5.5Security Systems
Application Reference This section addresses the accessibility of typical security systems, Sec. 2.2 Doors and Doorways which are used to provide and limit access to areas of a facility. Sec. 5.1 Controls and Operating
Mechanisms
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160 City of Vaughan Inclusive Design Standards
Best Practice
Proximity card readers
/ activation devices are
preferred at controlled
entry and exit areas.
Note
A case by case
review of accessible
security systems is
recommended, based
on facility types and
recognizing the variety
of options that are
available.
5.5.1 Design Features
Where users control independent entry or exiting to secured areas of facilities:
a. locate controls at a height of 900 mm to 1100 mm from the floor;
b. mount controls at least 600 mm clear of the arc of any door swing, where
required (Figure 68);
c. where electronic keypads or push button systems are provided, ensure
buttons are raised from surface, mounted on surface with high colour
contrast and have raised numerals or letters to assist users with vision loss;
d. ensure both audible and visual indicators are provided to alert users when
access has been granted or denied;
e. where proximity card readers (e.g., swipe cards) are used at doors equipped
with power operators, ensure both systems are synchronized; and
f. provide colour contrast on system controls, compared to mounting surface.
600 mm
(min.)
Control Location
For additional details refer to Section 2.2 Doors and Doorways and 5.1 Controls and Operating Mechanisms.
Figure 68: Proximity Card Reader Location - Plan View
Example of large and colour contrasted proximity
card reader that accommodates diverse users.
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161 City of Vaughan Inclusive Design Standards
Fire and Life
Safety Systems 5.6
Application Reference This section applies to fire and life safety systems, addressing the
needs of people with varying disabilities, in emergency situations.
Key components of typical fire and life safety systems include, but
are not limited to:
· evacuation plans;
· alarm signals (both audible and visual);
· ‘Areas of Refuge’; and
· emergency exits.
Sec. 2.2 Doors and Doorways
Sec. 5.1 Controls and Operating
Mechanisms
Sec. 5.8 Signage and Wayfinding
Note
Fire and life safety systems are essential
in facilities providing specialized services
or programs to seniors and persons with disabilities. Seniors and people with
disabilities are groups at greater risk
and may require additional assistance or
accommodation to evacuate a facility.
The information in this section is provided as an additional resource to
support other code and fire / life safety
requirements that may be mandatory.
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162 City of Vaughan Inclusive Design Standards
Best Practice
Where appropriate,
consider installation of
a fire fighter’s elevator
that can be operated
by fire department
personnel during
emergencies.
Consider providing
photoluminescent
signage (i.e., visible
in dark or smoke-
filled environments),
in addition to
regulatory exit signage,
throughout exit
stairs and at strategic
locations along exit
routes to assist with
evacuation. Coordinate
with Building and Fire
Code requirements.
5.6.1 Fire Safety and Evacuation Plans
a. provide a fire and life safety evacuation plan that addresses the needs of
users with varying disabilities;
i. for facilities with floors above or below grade, develop a fire safety and
evacuation plan, indicating in detail the preferred evacuation strategies
for persons with disabilities (e.g., “Buddy System” where staff can help
co-workers with disabilities evacuate);
ii. ensure the base of evacuation plans are posted no higher than 1200
mm from the floor (Figure 69);
iii. ensure evacuation plans incorporate a font size of 14 point (minimum);
iv. ensure evacuation plans are available in alternate formats; and
v. provide signage to identify evacuation plans;
b. mount controls and operating mechanisms:
i. between 900 mm and 1100 mm from floor for emergency and life
safety controls and operating mechanisms such as fire extinguishers,
first aid kits and defibrillators; and
ii. at 1200 mm high from floor for manual fire alarm pull;
c. ensure any manual fire alarm pull station is:
i. located so as to be adjacent to and centred on either the length or
the width of a clear floor space of 915 mm wide by 1370 mm length
(minimum); and
ii. ii. operable using one hand, without requiring tight grasping, pinching
with fingers or twisting of the wrist, and with a force of 22.2 N
(maximum).
Exit Stairs Signage
marked with tactile features
Audible alarm & Annunciator System strategically placed
Mounting Height
2100 mm (min.)
from ground
Mounting Height 150 mm (min.) from ceiling
900 - 1100 mm (max.)
Visual Alarm Signal (Strobe) strategically placed
Recessed Fire Extinguisher and Fire Hose Cabinets
First-Aid or Defibrillator Station Install wing walls for cane detection if they project more than 100 mm from surface
Manual Fire Alarm Pull
Control Height
For additional details refer to Section 2.2 Doors and Doorways, 5.1 Controls and Operating Mechanisms and 5.8 Signage and Wayfinding.
Mounting Height
1200 mm
3
Evacuation Plan
Mounting Height 1200 mm (max.) at base
Figure 69: Fire Safety and Evacuation Features - Elevation View
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163 City of Vaughan Inclusive Design Standards
5.6.2 Visual Alarm Signals
a. provide visual alarm signals at the following locations:
i. common use areas, including public corridors and lobbies;
ii. multi-stall washrooms;
iii. universal washrooms; and
iv. classrooms
b. integrate visual alarm signals with required audible fire alarm system,
including during retrofit projects where feasible;
c. ensure smoke alarms include a visual component;
d. mount visual alarm signals in close proximity to audible alarm signals at
2100 mm (minimum) above the highest floor level within a space, or 150
mm below the ceiling (Figure 69);
e. where visual alarms are provided in any common / public corridor, hallway,
lobby or room, ensure they are placed no more than 15 metres apart, on
the horizontal plane;
f. provide visual alarm signals around the perimeter of large rooms and
spaced at a maximum of 30 metre intervals; and
g. ensure light and flashing features are based on the following criteria:
i. use a xenon strobe type or equivalent for light or lamp fixture;
ii. ensure clear or nominal white colour (e.g., unfiltered or clear filtered
white light);
iii. provide maximum pulse duration of 0.2 seconds, with a maximum duty
cycle of 40 percent;
iv. ensure the intensity of the visual alarm signal raises the overall light
level sharply, but not so intense as to be unsafe for direct viewing;
v. ensure a flash intensity of 75 candela (minimum) with a flash rate
between 1 Hertz (minimum) and 3 Hertz (maximum); and
vi. synchronize visual alarms that are located in the same vicinity to flash at
the same time.
Example of combined visual and audible alarm signals. Public facilities should have both
visual and audible fire alarm systems strategically located.
Best Practice
For existing facilities
where fire alarm
systems cannot be
upgraded, consider the provision of portable,
vibrating pager systems
for users with vision
and hearing loss.
For public facilities, install visual alarm
signals in main
assembly areas
(e.g., auditoriums,
conference rooms and cafeterias) and places
where a person may be
alone (e.g., universal
washrooms).
To reduce the likelihood of triggering
an epileptic seizure or
other photosensitive
reaction from multiple
unsynchronized visual strobe lights, ensure
the flash rate is less
than 2 Hertz.
Note
Optimal visual alarm
signal placement
requires formal
study for unique
environments,
including multi-
purpose facilities,
libraries, convention
/ meeting rooms and
other facility types
to ensure signals
are visible from all
required areas.
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Best Practice
Provide power door
operators at doors
leading to a designated
area of refuge.
Provide emergency
electrical power to
ensure adequate
emergency lighting
levels for the use of
elevators and key
operating components
or other systems
during a power outage.
Provide in all major
areas of the facility,
along all paths of
travel to exits and in
all designated ‘Areas of
Refuge’.
Note
Stairwells and elevator
lobbies are typically
used for ‘Areas of
Refuge’, if properly
designed with all required features
and floorspace to
accommodate mobility
aids. Detailed review
and design is required for provisions in any
type of facility, existing
or new.
The provision of
additional spaces for accommodating
mobility aids in an
‘Area of Refuge’ is
determined by facility
occupancy and level of use.
5.6.3 Areas of Refuge
Where required exits from a floor area are not accessible, areas of refuge are
required. Areas of refuge are a temporary and safe waiting space for evacuation in
a fire situation and provide a known place for firefighters to help persons unable
to use the stairs.
The requirements of this section are intended to reflect a combination of best
practices for providing temporary refuge for persons with disabilities. The Ontario
Building Code (OBC) acknowledges that measures identified in the OBC cannot
provide absolute safety for all occupants in the fire area and that it may be
necessary to develop special arrangements in the fire safety plan to evacuate
persons with disabilities from these areas. Refer to the Ontario Building Code for
detailed requirements related to “Protection on Floor Areas with a Barrier Free
Path of Travel” [OBC, Section 3.3.1.7 and Appendix A-3.3.1.7.(1)].
5.6.3.1 Provision
a. provide a minimum of two (2) designated spaces, and / or incorporate the
number of spaces as identified in Table 11;
b. provide a clear floor space of at least 915 by 1390 mm for each area of
refuge space required (Figure 70); and
c. locate spaces clear of any adjacent door swing and away from pedestrian
exit routes.
Occupant load of the floor area
served by the area of refuge
Minimum number of area of
refuge spaces
1 to 400 2
Over 400
3 plus 1 for each additional increment of 200 persons in excess of 400 persons
Table 11: Provision of Area of Refuge Spaces
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5.6.3.2 Design and Layout
Where areas of refuge are provided:
a. locate on an accessible route;
b. ensure they are served directly by an exit or a fire fighter’s elevator;
c. ensure any door leading to an area of refuge complies with Section 4.2
“Doors and Doorways”, including a power-assisted door opener supplied
with emergency power;
d. ensure they are located in an area that is separated from the floor area by a
fire separation with a fire-resistance rating that is equal to that required for
an exit; and
e. ensure they are smoke-protected.
Required Identification 1370 mm (min.)
Signage
915 mm (min.)
Clear Floor Space for Area of Refuge AREA OF REFUGE
Note
Refer to Ontario
Building Code (OBC)
and applicable Fire
Code requirements
for fire and smoke
protection, including
fire separations / zones
and travel distances
between zones.
DO
W
N
Clear Width
Two-way voice communication system, marked with International Symbol of Accessibility and Fire Separation
860 mm (min.)
Directional Signage identifying location of "Area of Refuge"
operating instructions
Figure 70: Example of Area of Refuge at Exit Stair
Example of portable elevating device,
with platform designed to accommodate
mobility aid during evacuation.
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5.6.3.3 Signage
a. provide signage in accordance with Section 5.8 “Signage and Wayfinding”;
b. identify accessible routes to areas of refuge with directional signage
throughout the floor area;
c. provide identification and directional signage to indicate location of an area
of refuge and area of refuge spaces (Figure 70);
d. identify the location of areas of refuge on all publicly displayed evacuation
plans; and
e. ensure all areas of refuge are designated in the facility’s evacuation plan and
procedure documents.
AREA OF REFUGE
Signageidentifying location of "Area of Refuge"
AREA OF REFUGE LOCATED IN EXIT
Figure 71: Example of Area of Refuge Signage
5.6.3.4 Communication and Emergency Features
a. provide a two-way hands-free communication system with controls
mounted between 900 and 1100 mm, connected to an emergency response
system (Figure 70); and
b. ensure the communication system includes both audible and visual
notification devices to indicate “help is on the way”.
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167 City of Vaughan Inclusive Design Standards
Lighting 5.7
Application
This section addresses lighting requirements for both interior and
exterior environments.
Note
For additional information on lighting
requirements refer to the Illuminating
Engineering Society’s “The Lighting
Handbook 10th Edition”, 2011.
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Best Practice
Recommended lighting
levels are requirements
identified in best
practice resources
referenced in this
section.
The Canadian National
Institute for the Blind
(CNIB) recommends
increasing I.E.S.N.A
suggested lighting
levels by a range
of 25 to 50 percent
to address the
accessibility needs of
people with vision loss.
For emergency lighting
preferred lighting
level of 10 lux (1 foot-
candle) minimum is
required at exits, exit
stairs or other paths of
travel, measured at the
walking surface.
Note
Sources include:
· IESNA: Illuminating
Engineering Society of
North America, 2011.
· CNIB: Canadian National
Institute for the Blind,
Clearing Our Path, 2009.
· CSA: Canadian Standards
Association B641
Accessible Design for the
Built Environment, 2012.
· OBC: Ontario Building
Code, 2012.
5.7.1 Lighting Level Requirements
For lighting level requirements for interior and exterior environments:
a. ensure most stringent lighting level is provided at typical elements, features
and locations, as summarized in Table 12.
Table 12: Lighting Requirements for Exterior and Interior Environments
Typical Elements, Features and Locations
Lighting Level (lux)
IESNA (2011) CNIB (2009) CSA (2012) OBC (2012)
Min. / Avg. Enhanced
( + 25 - 50%) Min. Min.
Common Elements (both Exterior & Interior)
Ramps 50 (avg.) 62.5 - 75 50 50
Stairs 50 (avg.) 62.5 - 75 50 50
Rest Areas 50 (avg.) 62.5 - 75 50 -
Signage -200 200 -
Parking Areas
Exterior 10 (min.) 12.5 - 15 --
Parking Garage 10 (min.) 12.5 - 15 --
Exterior Circulation
Routes (e.g., sidewalks) 10 (avg.) 12.5 - 15 50 -
Interior Circulation
Public Corridors 50 (avg.) 62.5 - 75 -50
Elevator Lobby 100 (avg.) 125 - 150 --
Elevator Cabs 50 (avg.) 62.5 - 75 100 -
Building Amenities
Reception 150 (avg.) 187.5 - 225 --
Lobbies/ Waiting Areas 100 (min.) 125 - 150 --
Service Counters 150 (avg.) 187.5 - 225 --
Public Telephones / ATM 200 (avg.) 250 - 300 200 -
Operating Controls and
Mechanisms
--100 or 200 where reading
is necessary
-
Plumbing Facilities
Washrooms General 50 (avg.) 62.5 - 75 -200
Washroom Fixtures 150 (avg.) 187.5 - 225 -200
Showers 100 (avg.) 125 - 150 -200
Special Rooms & Facilities
General Assembly / Courtrooms 100 (avg.) 125 - 150 --
Multi-Purpose Rooms 300 (avg.) 375 - 450 --
Offices - Workstation 300 (avg.) 375 - 450 --
Food Court - Cashier / Food Displays
200 (avg.) 250 - 300 --
Food Court - Seating and Circulation
150 (avg.) 187.5 - 225 --
Change Room ---300
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5.7.2 Exterior Lighting
a. ensure the average to minimum illuminance ratio is 5:1 for exterior lighting;
b. ensure lighting sources are located at or beside all ramps, steps and stairs, to
illuminate and identify surfaces, treads, risers, nosings and handrails;
c. ensure all lighting over pedestrian routes is evenly distributed and provides
a reasonable colour spectrum while minimizing any shadows casted, as well
as preventing any use of the blue light part of the spectrum;
d. provide supplementary lighting to highlight all wayfinding signage, as
required;
e. ensure lighting fixtures or posts are mounted away from accessible routes /
paths of travel;
f. ensure low-level lighting standards are mounted high enough to clear
normal snow accumulation heights; and
g. ensure overhead light fixtures are mounted with clear headroom of 2100
mm (minimum).
5.7.3 Interior Lighting
a. ensure the average to minimum illuminance ratio is 3:1 for interior lighting;
b. use natural light wherever possible to illuminate entrances, corridors and
key workspaces; however, avoid designs that results in direct glare reflected
from flooring or work surfaces;
c. integrate sources of both artificial and natural lighting to provide
comfortable, evenly distributed light at working surfaces and throughout
circulation routes;
d. ensure lighting design allows an illumination quality that is as close to a full
spectrum as possible to aid in identifying edges and colour contrasts which
are used as wayfinding cues (this ensures the warm end of the spectrum
provides appropriate colour definition);
e. provide motion sensing controls in all intermittent occupancy areas;
f. ensure any leading edge of stairs, steps, ramps or escalators are evenly lit;
and
g. ensure sources of light (natural or artificial) are not positioned at the ends of
corridors or behind people at reception areas or counters.
Best Practice
When entering
buildings, eyes may
require a few moments
to adjust from a
brighter exterior
environment to a
darker interior or vice
versa. For people
with vision loss, the
adjustment time may
be longer. Transitional
lighting options (higher
artificial lighting levels
near the entrance in
daylight and lower
levels after dark)
should be considered.
Note
Variations in lighting
levels can be confusing
to many older adults,
people with cognitive
disabilities and people
with vision loss.
Colour temperature of
3500 K and at least 85
Colour Rendering Index
is recommended.
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170 City of Vaughan Inclusive Design Standards
Best Practice
Avoid the use of light
fixtures with multiple
pinpoints of high
intensity illumination.
They may add an
unnecessary source of
glare and leave an after
image on the retina of
people with vision loss.
Do not use high gloss
finishes at any time.
Note
Monolithic floor
surfaces, such as stone,
granite, marble or
terrazzo in a matte or
honed finish, minimize
any potential for
reflected glare.
High intensity light
sources such as
quartz, halogen or
other pinpoint sources
(e.g., chandeliers)
can produce reflected
points of glare on shiny
surfaces and are not
recommended.
5.7.4 Additional Considerations: Issues Related
to Glare
a. select lighting sources, materials and finishes that do not reflect glare,
including implementing strategies to control natural lighting sources
wherever possible;
b. ensure floor surface finishes such as vinyl, terrazzo and ceramic tile, mosaics
or other materials have a matte or satin finish;
c. provide matte or satin wall finishes (e.g., paint, vinyl coverings, stone,
marble, wood, plastic or laminate) to prevent and minimize glare;
d. provide curtains, blinds, screens or other strategies to shield bright, natural
lighting sources, especially where direct sunlight may cause glare;
e. select light fixtures that prevent or minimize any potential for direct glare
(e.g., with diffusers, lenses, or recessed light sources; and
f. where surface mounted fluorescent ceiling lights are used (e.g., in
corridors), it is generally recommended that they have darkened sides (e.g.,
wrap-around lenses are not recommended) and that they are positioned at
right angles to the path of travel.
Examples of floor surface and elevator door finishes that minimize glare.
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171 City of Vaughan Inclusive Design Standards
Signage and
Wayfinding
Application
This section applies to signage and wayfinding strategies, where
provided in exterior and interior environments.
Recognizing signage programs and wayfinding strategies are
customized based on facility types and use of space, the information
and criteria in this section is provided as a starting point.
Signage should be provided at key nodes and entrances which
provides an overview of amenities and paths of travel available,
including the availability of accessible washrooms.
Wherever possible, signage should use graphic rather than textual
signage so as to include persons who cannot read English or French
There are different types of signage for various purposes:
· regulatory signs, which include prohibition signs denoting an
order forbidding an action, and mandatory signs which denote
an order requiring an action;
· warning signs such as caution and danger signs denote a
potential hazard and a definite hazard, respectively; and
· identification signs, which include rooms, titles, names or
numbers are provided for general orientation or specific
information, such as washrooms, routes of egress, stairwells,
doorways or offices.
5.8
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172 City of Vaughan Inclusive Design Standards
Best Practice
Avoid using vertical
wording and electronic
scrolling signage.
Where scrolling signage
has to be used, ensure characters and symbols
move slowly across the
screen.
Keep information on
signage short and
simple.
Using a combination of
lower case and upper
case lettering is easier
to read than using all
upper case lettering.
The “shape” of the text
or message is more
legible and creates
its own image for
familiarity.
Avoid very fine type
and very thick type
font.
Note
Consistent locations
include height
considerations for
overhead or wall-
mounted signs, as well
as uniform placement
of identification signs
for facilities and
services.
Nearsighted persons
might have to approach
much closer to read a
sign than persons with
average visual acuity.
Signs at eye level allow
persons to get closer to
the sign.
5.8.1 Signage
5.8.1.1 Design Features
a. ensure signage surfaces have matte, eggshell or non-glare finish;
b. ensure signage is of uniform design;
c. provide colour contrast between signage and mounting surfaces;
d. where used to give the same type of information within the same facility,
ensure signage is consistently shaped, coloured and positioned;
e. where facilities or elements, including but not limited to washrooms,
elevators, telephones, information kiosks, routes, ‘Areas of Refuge’, and
parking facilities are accessible, provide signage with the International
Symbol of Accessibility to designate as accessible (Figure 72);
f. where lighting is provided at signs, ensure lighting level is 200 lux (20 foot-
candles) (minimum); and
g. Public accessible washrooms should include “blade” signage which is
oriented perpendicular to the wall.
Figure 72: Wayfinding Principles - International Symbols of Accessibility
5.8.1.2 Character Features and Sizes
a. ensure text characters (e.g., letter or number) are sans serif font type and
have Arabic numerals;
b. provide width to height ratio between 3:5 and 1:1 (Figure 73);
c. provide stroke width to height ratio between 1:5 and 1:10;
d. ensure characters are not italic, oblique, script, highly decorative or of other
unusual forms;
e. provide colour contrast of 70% (minimum) between text characters and
background surface;
f. ensure the minimum character height is provided as per viewing distance as
identified in Table 13; and
g. use an uppercase “X” for character measurement.
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173City of Vaughan Inclusive Design Standards
Table 13: Character Height at Maximum Viewing Distance
Minimum Character Height (mm) Maximum Viewing Distance (mm)
200 6,000
150 4,600
100 2,500
75 2,300
50 1,500
25 750
Height
Width
Stroke
Figure 73: Character Features
and Sizes
5.8.1.3 Pictograms and Symbols
Pictograms and symbols are used to complement text information and identify
important facility features, elements or services, including information desks,
public washrooms, and elevators. Where pictograms are used:
a. ensure pictogram has a field height of 150 mm (minimum);
b. provide text descriptors and braille directly below the pictogram field and
not in the pictogram field;
c. provide colour contrast of 70% (minimum) between pictogram the field;
d. use the International Symbol of Accessibility to identify accessible facility
features, spaces, elements and amenities (Figure 72); and
e. use recognized and standardized symbols for accessibility features or other
key building elements (e.g., washrooms, telephones and elevators) to
facilitate wayfinding for all users (Figure 74).
Note
Some factors affecting
ease with which text
can be distinguished
from its background
include shadows cast by lighting sources,
surface glare, and
the uniformity of the
text and background
colours and textures.
Where illuminated
signage is provided,
avoid using red, blue or
green LEDs on a black
background as they are
unreadable for most
people with vision loss.
Directional Signage - Accessible Parking
Ramp Identification Signage
International Telephone Symbols Teletypewriter Symbol (TTY) or Tele-communications Device for the Deaf (TDD)
Washroom Directional Signage
V V - Variable or adjustable volume control is available, for users with hearing loss
Elevator Identification Signage
Assistive Listening Systems (ALS) or Symbol For Hearing Loss
Symbol for Vision Loss
Large Print Format Volume Control Telephone
Braille Format Available
Closed Captioning
Sign Language Interpretation
Information Symbol
Audio Description (for users with vision loss)
Figure 74: Example of Typical Pictograms and Symbols
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174 City of Vaughan Inclusive Design Standards
Note
Braille or tactile
features are only
required for signs that can be reached and
touched to identify
permanent rooms
and spaces. These
features are not required for overhead
or suspended signage
(e.g., directional
information).
Avoid mounting signage directly on
external glazing where
possible as it may
reduce visibility and
legibility of text.
5.8.1.4 Braille
Where braille is provided on signage:
a. ensure it is uncontracted braille (Grade 1);
b. ensure braille dots have a domed or rounded shape;
c. locate immediately below the corresponding text (e.g., room numbers,
names) and / or pictogram;
d. where text is multi-lined, place braille below the entire text; and
e. Braille signage shall use Unified English Braille (UEB)
5.8.2 Tactile Signage
Signage with tactile features (e.g., braille, raised characters / text, symbols or
pictograms) are designed to be read by touch.
5.8.2.1 Design Features
Where tactile characters are provided:
a. ensure text characters (e.g., letter or number) and pictograms (where
provided) are raised between 0.8 to 1.5 mm above the surface (Figure 75);
b. ensure the edges of the text characters are gently rounded;
c. provide high tonal contrast between the tactile characters and the
background surface;
d. ensure all raised text characters, pictograms or symbols are accompanied
by equivalent description in braille;
e. where pictogram is provided, ensure they are 150 mm (minimum) high; and
f. for text characters (e.g. letter or number):
i. ensure they are sans serif font and Arabic numerals;
ii. ensure height of characters are between 16 and 50 mm; and
iii. ensure text is entirely in upper case lettering as it is easier to read by
touch, compared to a combination of upper and lower case letters.
5.8.2.2 Mounting Locations
Where signage with tactile features is provided:
a. mount at 1220 mm (minimum) high, measured from the baseline of the
lowest tactile character and 1525 mm (maximum) high, measured from the
baseline of the highest tactile character (Figure 75);
b. where provided at a door, install consistently on the wall beside the latch
edge of door, 150 mm +/- 10 mm from the door frame;
c. where provided at double doors with one active leaf, mount signage to the
right of the right hand door;
d. where there is no wall space at the latch side of a single door or on the right
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175 City of Vaughan Inclusive Design Standards
side of the double door, install signage on nearest adjacent wall;
e. install to allow users to approach within 100 mm of sign location, clear of
any door swing or protruding objects;
f. mount so that a clear floor space of 455 mm by 455 mm (minimum),
centred on the tactile characters is provided beyond the arc of any door
swing between the closed position and the 45 degree open position; and
g. ensure a clear wall area of 75 mm wide (minimum) around the sign is
provided.
Best Practice
In larger and complex
buildings, such as
recreation centres,
provide tactile maps
on each floor, close to the major point
of arrival to the floor
(e.g., elevator lobby) to
assist with wayfinding
for users with vision loss (Figure 76).
E N M
Clearance 150 +/-10 mm (min.)
Overhead Blade Signage visible from side approach (where required)
Signage with Tactile Features
Mounting Height 1525 mm (max.), measured from the baseline of the highest tactile character
Mounting Height 1220 mm (min.), measured from the baseline of the lowest tactile character
Figure 75: Mounting Location of Signage with Tactile Features - Elevation View Example of accessible signage to
identify accessible washroom.
Example of Tactile Map with angled surface and
accessible knee space below to facilitate reading
Pictogram Field
150 mm (min.), non-glare finish
Grade 1 Braille positioned below
corresponding text
Tactile Characters 16 - 50 mm high,
raised 0.8 mm from
the surface
MEN
Pictogram raised 0.8 mm from the surface
Figure 77: Tactile Map (Best Practice) Figure 76: Signage with Tactile Features
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176 City of Vaughan Inclusive Design Standards
Best Practice
Control the use of
temporary signage,
which can render other
relevant and accessible
signage ineffective, through management
procedures / protocols.
Temporary signage
typically uses improper
language, materials and text sizes.
Mount signs so that
they face the direction
of travel as they are
easiest to notice and
read for people who
might have limitation
moving their head
or have reduced
peripheral vision.
5.8.3 Wayfinding Principles
a. ensure consistent design, strategic placement and ideal mounting heights at
key decision-making points along accessible routes for all signage;
b. provide colour contrast of at least 70% between signage and mounting
surfaces for full visibility;
c. ensure there is no information overload or cluttering of signage to avoid
confusion; and
d. avoid placing suspended signs against a light source to ensure full visibility
(e.g., at the end of corridors which have windows, glass doors or window
walls).
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177 City of Vaughan Inclusive Design Standards
Self-Service
Kiosks
Application
This section applies to self-service kiosks, which are interactive
electronic terminals, such as point-of-sale devices that the public
may use to access one or more services independently.
Examples where self-service kiosks are used include but are not
limited to the following:
· paying parking fees;
· validating tickets;
· providing information (e.g., such as interactive building
directory and maps);
· checking in / registering for appointments; and
· buying groceries.
When procuring or acquiring self-service kiosks, they must comply
with the most up-to-date version of:
· CAN / CSA B651.2: Accessible Design for Self-Service
Interactive Devices.
5.9
Sec. 5.1 Controls and Operating
Mechanisms
Sec. 5.8 Signage and Wayfinding
Reference
Best Practice
Refer to the most current versions of:
· CNIB’s “Clear Print Accessibility
Guidelines”; and
· The Association of Registered
Graphic Designers of Ontario (RGD
Ontario) “AccessAbility: A Practical
Handbook on Accessible Graphic
Design”.
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Best Practice
Provide a clear floor
space or ground
surface with turning
diameter of 1700 mm,
to allow both side
and front approach by
users of larger wheeled
mobility aids, such as
powered scooters and
wheelchairs.
5.9.1 Design and Layout
Where self-service kiosks are provided:
a. ensure they are located adjacent to an accessible route, recessed or with
a leading edge that is cane detectable at 680 mm (maximum) high, if they
protrude into an accessible route;
b. if only one self-service kiosk is provided, ensure it accommodates both
seated and standing users;
c. identify accessible kiosks with International Symbol of Accessibility;
d. ensure they do not have sharp edges;
e. ensure they are secured firmly and stable, when free-standing; and
f. Parking pay stations shall be placed at a maximum of 20 m from an area
designated for accessible parking
5.9.2 Clear Floor Space Requirements and Knee
and Toe Clearances
a. provide a clear floor space in front of self-service kiosks of:
i. 915 mm wide by 1370 mm deep (minimum) for forward approach; and
ii. 1525 mm wide by 915 mm deep (minimum) for side approach;
b. where self-service kiosks are designed with knee space clearance,
ensure the knee space clearance is 760 mm wide (minimum) by 480 mm
(minimum) deep by 685 mm high (minimum); and
c. where toe clearances are provided, ensure the minimum toe height is 350
mm above the finished floor.
5.9.3 Display Panels and Screens
a. locate display panels / screens free from obstructions above or around
panels;
b. position display panels / screens to minimize glare and reflections;
c. where display panels or screens are inclined and cannot be read from 750
mm away:
i. ensure suitable knee and toe clearances are provided underneath self-
service kiosks to allow users of mobility aids to approach screens; and
ii. ensure the top of the panel is 1380 mm (maximum) high above the
floor (Figure 78);
d. where self-service kiosks with vertical display panels or screens are
provided, ensure the text or information provided on the panels or screens
are located between 750 mm and 1750 mm (Figure 78).
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5.9.4 Operating Controls
a. mount operating controls or input and output components between 400
mm and 1100 mm high above floor level; and
b. ensure controls are operable with one hand, without using tight grasp,
pinching, or twisting of the wrist.
Self-Service Kiosks
P
Parking Kiosk
Touch Screen to Start
Height of Text / Information 1750 mm (max.)
Height of Text / Information 750 mm (min.)
Top of Panel 1380 mm (max.)
International Symbol of Accessibility Signage
No sharp edges or corners
Building Directory Information Kiosk
Touch Screen to Start
Knee Height
685 mm (min.)
Vertical Panel Inclined Panel
Figure 78: Self-Service Kiosks - Elevation View
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Self-Service Kiosks5.9
180 City of Vaughan Inclusive Design Standards
5.9.5 Other Accessibility Features
Accessibility features for self-service kiosks vary based on the type of services
provided. Key accessibility features to consider when procuring or acquiring self-
service kiosks include the following:
a. ensure strong tonal contrast is provided between characters and
background on display screens;
b. ensure display panels are positioned to provide sufficient brightness to
overcome ambient conditions;
c. where insertion slots for notes, coins, or other media are provided as part of
self-service kiosks, ensure a strong tonal contrast is provided with adjacent
surface or a lead-through indicator light for slot location assistance;
d. where visual information is integral to the use of self-service kiosks, provide
an alternative mode of operation and information retrieval (e.g., audio
output with information displayed on screen conveyed in spoken form);
e. where audio information and instructions are provided:
i. equip with headset jacks with adjustable volume controls for users with
hearing loss; and
ii. ensure headset jack receptacles are identified with a tactile symbol;
f. where touch screen displays are provided:
i. ensure they are usable with items such as prosthetic limb or stylus; and
ii. provide audible and visible feedback to indicate that the screen has
been touched;
g. where users are required to complete task, ensure the time allowed for
completion is adjustable;
h. provide specialized keypads or keyboards (e.g., tactile keyboards); and
i. where biometric component is incorporated as part of the self-service
kiosks, provide an alternative identification method (e.g., non-biometric).
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181 City of Vaughan Inclusive Design Standards
Windows and
Glazing
Application
This section applies to windows, glazed screens, vision panels in
doors, and fully glazed sidelights, intended for viewing or that are
required for ventilation.
5.10
Accessibility requirements are applicable to windows that are intended for use by
facility occupants, staff or public.
Note
Sec. 2.2 Doors and Doorways
Sec. 5.1 Controls and Operating Mechanisms
Reference
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Windows and Glazing5.10
182 City of Vaughan Inclusive Design Standards
Best Practice
Floor space with
turning diameter of
1700 mm is preferred
to accommodate larger
mobility aids.
Where there is
extensive glazing,
consider providing
a strip at a lower
level, between 850 to
1000 mm high above
finished floor level.
5.10.1 Design Features
For windows, glazed screens and vision panels, designed for the purpose of
viewing:
a. provide clear floor space of 915 mm wide by 1370 mm deep (minimum) for
forward and 1525 mm wide by 915 mm deep (minimum) for side approach
by users of mobility aids;
b. locate bottom sill height no more than 1100 mm above the finished floor;
c. where ventilation controls are provided, mount between 400 mm and 1100
mm above the finished floor to be reachable from a seated position (Figure
79);
d. do not locate horizontal structure (e.g., window transom) between 900 mm
(35 in) and 1300 mm above the floor; and
e. where wall systems include extensive use of glazing, provide horizontal
markings:
i. between 100 mm and 125 mm in height, extending full width of glazed
area, mounted 1350 to 1500 mm above finished floor; and
ii. ensure strong colour contrast is provided for users with vision loss.
Window Sill Height 1100 mm (max.)
from floor
Ventilation and Covering Controls 400 mm -1100 mm from floor
Figure 79: Window Design Features - Elevation View
- 209 -
6.0Special Facilities
and Spaces
Table of Contents
6.1 Assembly Areas .................................................................... .185
6.2 Meeting and Multi-Purpose Rooms ..................................... .189
6.3 Cultural and Art Facilities...................................................... .191
6.4 Cafeteria and Dining Facilities ............................................. .193
6.5 Kitchens and Kitchenettes .................................................... .197
6.6 Libraries ................................................................................ .203
6.7 Office Environments ............................................................. .207
6.8 Recreational and Community Facilities ................................ .209
6.9 Change Rooms...................................................................... .215
6.10 Balconies and Terraces ......................................................... .221
6.11 Service Counters................................................................... .223
6.12 Waiting and Queuing Areas.................................................. .227
6.13 Elevated Platform or Stages.................................................. .231
6.14 Places of Prayer and Reflection ............................................ .233
6.15 Outdoor Public Use Eating Areas.......................................... .235
6.16 Recreational Trails, Beach Access Routes and Boardwalks... .237
6.17 Recreational Trail Design Checklist.. ..................................... .245
6.18 Inclusive Play Spaces ............................................................ .249
6.19 Inclusive Play Space Design Guide........................................ .257
6.20 Inclusive Play Space Checklist............................................... .261
6.21 Dog Off-Leash Areas...............................................................263
6.22 Temporary Conditions............................................................265
6.23 Bike Paths...............................................................................269
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184 City of Vaughan Inclusive Design Standards
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185 City of Vaughan Inclusive Design Standards
Assembly Areas 6.1
Application
This section applies to assembly areas in both interior and exterior
environments. Common assembly areas, where accessible seating
spaces are required are identified in Table 14.
Reference
Sec. 2.6 Guards and Handrails
Sec. 5.1 Controls and Operating Mechanisms
Civic Entertainment /
Cultural Educational Sports
Council Chamber Theatre Lecture Hall Arena
Public Meeting or
Hearing Room Places of Worship Classroom Stadium
Auditorium Performing Arts
Centre
Conference /
Symposium Room Gymnasia
Multi-Purpose Room
(e.g., Community or
Recreation Centres)
Museum Stage / Podium Grandstand
Stage
Sec. 5.2 Assistive Listening Systems Table 14: Common Assembly Areas Sec. 5.3 Public Address Systems
Sec. 5.7 Lighting
Sec. 5.8 Signage and Wayfinding
Sec. 6.13 Elevated Platforms or Stages
Best Practice
When designing assembly areas, especially where there is expected to be larger groups of people, queuing lines
and high levels of activity / interaction, additional considerations for integrating sensory design strategies are
recommended (e.g., related to the human senses of vision, hearing, taste, smell and touch but also sensations that extend from senses such as temperature, vibration and pressure), including the provision of:
· separate quiet spaces or transition areas (e.g., a family can retreat to a calm area / environment when
required); and
· snoezelen rooms (e.g., environments which may consist of specialized lighting, decorations, music,
aromatherapy, calming toys, books and other types of sensory or tactile equipment to allow options for relaxing
or stimulating experiences, depending on individual needs).
Sensory design strategies can address the needs of diverse users of all ages and abilities including people with autism,
developmental / intellectual disabilities, dementia or brain injury, for example.
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Assembly Areas6.1
186 City of Vaughan Inclusive Design Standards
Best Practice
In assembly areas,
where lighting is
dimmed (e.g., theatres
or performing arts
centre), ensure steps
and accessible routes
are illuminated (e.g.,
marked with lighting
strips) to assist with
identification.
An increased riser
height for accessible
seating spaces ensures
suitable sightlines and
comparable views
when users in front are
in standing position.
Note
Persons using mobility
aids usually sit higher than persons in
standard seating and
accessible seating
spaces should be
located to ensure that when they are
occupied, the views
of others that may be
seated behind them
are not obstructed.
6.1.1 Design and Layout
a. ensure lighting level is evenly distributed throughout all accessible routes
and accessible seating spaces;
b. ensure a consistent accessible path of travel of 1100 mm (minimum)
throughout space for circulation;
c. provide accessible seating options for users of mobility aids;
d. provide assistive listening systems, designed for the type of venue and
audience; and
e. ensure all audio-visual equipment, features, controls and related technology
are usable by all participants and staff, where provided, including the
provision of instructions and guidance in alternative formats.
6.1.2 Accessible and Adaptable Seating
6.1.2.1 Provision
Where fixed seating is available in assembly occupancies:
a. provide accessible seating spaces for users of mobility aids and adaptable
seating based on total number of fixed seats, as identified in Table 15.
Table 15: Accessible and Adaptable Seating Requirements in Assembly Areas
Total Number of
Fixed Seats
Minimum Number of
Accessible Seats
Minimum Number of
Adaptable Seating
Up to 20 2 1
21 to 40 2 2
41 to 60 2 3
61 to 80 2 4
81 to 100 3 5
Over 100 3% of seating capacity the greater of 5 seats or 5% of the aisle seating capacity
6.1.2.2 Accessible Seating Spaces
a. install directional signage in prominent locations to identify location of
accessible seating spaces;
b. locate spaces adjoining an accessible path of travel, without infringing on
egress from any row of seating;
c. provide at least one fixed companion seat adjacent to accessible seating
spaces and within the same row (Note: ensure shoulder alignment for users
sitting beside each other) (Figure 79);
d. when entering from side, ensure clear floor space at accessible seating
spaces is 1525 mm wide by 915 mm deep (minimum) (Figure 81);
e. when entering from rear or front, ensure clear floor space at accessible
seating space is at least 915 mm wide by 1400 mm deep (minimum);
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Assembly Areas6.1
City of Vaughan Inclusive Design Standards
E
X
I
T
f. ensure at least two accessible seating spaces are provided side by side;
g. where more than one accessible seating space is provided, ensure they are
dispersed at a variety of locations on all levels (Figure 81);
h. where accessible seating spaces are provided on an elevated platform
(Figure 80), ensure the lines of sight are:
i. comparable to those for all viewing positions;
ii. not reduced or obstructed by standing members of the audience; and
iii. free of any obstructions (e.g., any barriers, handrails, guardrails or
columns); and
i. ensure accessible seating spaces are positioned so that they do not obstruct
sightlines of other users either sitting or standing.
Accessible Seating Spaces
located adjacent to other seats Sightlinesto accomodate caregivers / companion. Flexible
Arm Rest915 mm
14
0
0
m
m
Increased riser height
for accessible seating
spaces ensures unobstructed sightlines.
Figure 80: Accessible Seating Space Dimensions Figure 81: Lines of Sight
Stage 915 mm
Accessible Route
Direction of1400 mm Approach(min.)
Space dimensions accommodate front or rear approaches
Direction of Approach
1525 mm (min.)
915 mm Space dimensions accommodate side Designated accessible seating area
approach. at stadium.
EXIT
Figure 82: Accessible Seating Plan - Example of Viewing Positions
187 - 214 -
Assembly Areas6.1
188 City of Vaughan Inclusive Design Standards
Best Practice
Adaptable seating,
with armrests that
flip up and down at
the end of aisle seats,
provides assistance to
persons transferring
from mobility aids.
6.1.2.3 Adaptable Seating
a. locate adjacent to an accessible route without infringing on egress from any
row of seating or any aisle requirements;
b. equip with a movable or removable armrest on the side of the seat
adjoining the accessible route, and
c. locate, as part of the designated seating plan, to provide a choice of viewing
location and a clear view of the event taking place.
6.1.2.4 Storage for Mobility Aids
a. ensure at least one (1) storage space where not more than 200 fixed seats
is provided and a minimum of two (2) storage spaces, where more than 200
fixed seats are provided;
b. provide a clear floor space of 915 mm wide by 1370 mm deep (minimum)
for each space; and
c. locate storage space on the same level and in proximity to the accessible
seating spaces and seats designated as adaptable seating.
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189 City of Vaughan Inclusive Design Standards
Meeting and
Multi-Purpose
Rooms
Application Reference This section applies to highly-use and large public meeting rooms
used by public and staff within a facility.
Note
Meeting rooms are intended to be flexible (e.g., with movable seating) in order to accommodate a wide range of uses, group sizes (e.g.,
dependent upon overall size of space) and the needs and preferences
of the widest range of participants as possible. With movable seating
available at all times for small and large meeting rooms, the intent is
that a minimum of 2 accessible seating spaces can be made available, one on each side of a table for smaller spaces. For larger spaces,
accessible seating spaces are expected to be available on all sides of
a table. When a meeting room is not in use, seats are to be removed
from accessible seating spaces and placed to ensure accessible path of
travel throughout room is not obstructed.
Some facilities may limit uses due to the classification and type of
building, but maximum flexibility is expected to be built into the design
to accommodate any changing needs of occupants over time.
6.2
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 4.1 Interior Accessible Routes
Sec. 5.1 Controls and Operating
Mechanisms
Sec. 5.2 Assistive Listening Systems
Sec. 5.7 Lighting
Sec. 5.8 Signage and Wayfinding
Best Practice
The procurement of furniture and
equipment for different types of meeting
and multi-purpose rooms should ensure
that maximum flexibility and accessible options are always available.
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Meeting and Multi-Purpose Rooms6.2
190 City of Vaughan Inclusive Design Standards
Best Practice
Entrances to large and
highly used meeting or
multi-purpose rooms
to be equipped with
power door operators.
Movable tables
and chairs are
recommended as they
allow flexibility and
accommodations to be
made.
Note
Where furniture in
meeting room is fixed,
ensure the clear width
of the accessible path
of travel maintained at
1100 mm (minimum)
and not obstructed.
For larger multi-
purpose meeting
rooms, consider ways
to allow easy and
logical subdivision
of the room (e.g.,
partitioning using
automatic movable
walls, that provide
acoustic and visual
barriers.
6.2.1 Design and Layout
a. locate on an accessible path of travel;
b. identify meeting room location with appropriate signage;
c. ensure a consistent accessible path of travel of 1100 mm clear width
(minimum) is provided throughout space for circulation (Figure 83);
d. provide a turning diameter of at least 1700 mm within high-use public
meeting room;
e. provide accessible tables and work surfaces with suitable knee clearances
and seating, as identified in related sections;
f. provide assistive listening systems, identified with signage and International
Symbol for Hearing Loss;
g. where servery or millwork are provided, ensure clear floor space is:
i. 915 mm wide by 1370 mm deep (minimum) for forward approach; and
ii. 1525 mm wide by 915 mm deep (minimum) for side approach;
h. ensure all audio-visual equipment, features, controls and related technology
is usable by all participants and staff, where applicable, including the
provision of instructions and guidance in alternative formats; and
i. provide lighting in accordance with Section 5.7 Lighting requirements, as
applicable, at work surfaces.
Servery / Millwork
860 mm
Clear Width
1700 x 1700 mm (min.)
Turning Diameter 1370 mm
915 mm
Accessible
Section
1100 mm (min.)
Clear Aisle Space
1100 mm (min.)
Clear Aisle Space
1100 mm (min.)
Clear Aisle Space
915 mm
1370 mm
Movable
Seating
1100 mm (min.)
Clear Aisle Space
For additional details refer to Section 2.12 Seating, Tables and Work Surfaces.
Figure 83: Typical High-Use Meeting Room Design and Layout
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City of Vaughan Inclusive Design Standards 191
Cultural and Art
Facilities
Application Reference This section applies to cultural and art facilities, which include, but
are not limited to, art galleries, concert halls, theatres, museums
and heritage sites.
Recognizing there are unique circumstances and challenges
related to improving accessibility of heritage sites and facilities,
additional considerations beyond architectural and physical design
are often required. These can include staff training and awareness,
additional use of technology and implementation of facility specific
management policies and practices.
6.3
Sec. 2.1 Entrances
Sec. 2.2 Doors and Doorways
Sec. 2.7 Overhanging and Protruding
Objects
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 4.1 Interior Accessible Routes
Sec. 5.1 Controls and Operating
Mechanisms
Sec. 5.2 Assistive Listening Systems
Sec. 5.7 Lighting
Sec. 5.8 Signage and Wayfinding
Sec. 5.9 Self-Service Kiosks
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Cultural and Art Facilities6.3
192 City of Vaughan Inclusive Design Standards
Best Practice
Provide line drawings
and photographs that
complement any labels
or text provided, to
aid in comprehension
for those with reading
difficulties.
Provide exhibits
and display labels in
alternative formats (e.g.,
Braille or audio).
Refer to the Ontario
Historical Society’s
“Accessible Heritage:
An Accessible Toolkit
for Ontario’s Heritage
Organizations and
Institutions” (current
edition).
6.3.1 Design and Layout
a. ensure accessible path of travel is 1100 mm (minimum) wide throughout
circulation space;
b. where exhibits or displays follow a specific order, ensure circulation route is
intuitive;
c. provide floor plan or map, identifying accessible paths of travel, features
and amenities, throughout the building to facilitate wayfinding;
d. provide assistive listening systems in large assembly, meeting or
performance areas; and
e. where exhibits and displays are provided:
i. mount top surface of display cases at 915 mm high (maximum) from
floor;
ii. provide clear floor space of 915 mm wide by 1370 mm deep (minimum)
for forward approach and 1525 mm wide by 915 mm deep (minimum)
for side approach in front of exhibits;
iii. ensure colour contrast is provided between the items exhibited and
adjacent background;
iv. eliminate or minimize glare that may be reflected from display surfaces
or covers;
v. provide exhibits and display labels in alternative formats (e.g., Braille or
audio);
vi. ensure lighting level between 100 to 300 lux (10 to 30 foot-candles) is
provided at display labels for reading; and
vii. where interactive displays are provided, ensure controls and operating
mechanisms are mounted at 1100 mm high (maximum) from floor.
Interactive displays provide an alternative format to experience a space / exhibit.
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193 City of Vaughan Inclusive Design Standards
Cafeteria and
Dining Facilities
Application Reference
Providing accessible customer service
is especially important for this type of
environment.
Note
This section applies to elements unique to cafeterias and dining
facilities. Typical considerations include:
· serving line and seating areas with lower sightlines, reachable
surfaces and displays for users of mobility aids;
· clear aisle and floor space for overall circulation; and
· independent access.
6.4
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 4.1 Interior Accessible Routes
Sec. 5.1 Controls and Operating
Mechanisms
Sec. 6.11 Service Counters
Sec. 6.12 Waiting and Queuing Areas
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Cafeteria and Dining Facilities 6.4
194 City of Vaughan Inclusive Design Standards
Best Practice
Provide clear floor
space with turning
diameter of 1700 mm,
to allow both side
and frontal approach
of larger wheeled
mobility aids such as
powered scooters and
wheelchairs.
6.4.1 Design and Layout
a. provide a consistent accessible path of travel of least 1100 mm wide
throughout spaces for circulation; and
b. where layout of cafeteria amenities are dispersed, ensure clear floor space
in front of food displays and dispensing equipment of:
i. 915 mm wide and 1370 deep (minimum) for forward approach; and
ii. 1525 mm wide and 915 mm deep (minimum) for side approach.
6.4.2 Food Displays and Service Lanes
Where self-service food displays are provided:
a. ensure clear aisle width between tray slide and separating rail is 1100 mm
(minimum) (Figure 84b);
b. provide tray slides mounted between 730 mm and 865 mm above floor;
c. ensure at least 50% of shelves are mounted 400 mm to 1370 mm for
unobstructed side approach (Figure 84a); and
d. ensure maximum side reach of 500 mm deep.
Display
730 mm -865 mm
Height of Food Items 400 mm - 1370 mm
Reach
500 mm max.
Height of Tray Slide
Figure 84a: Food Displays and Tray Slides - Section View
Aisle Space 1100 mm (min.)
Figure 84b: Aisle Width - Plan View
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Cafeteria and Dining Facilities 6.4
195 City of Vaughan Inclusive Design Standards
6.4.3 Service and Payment Counters
a. where provided, ensure at least one accessible service counter;
b. provide a clear floor space for:
i. forward approach of 915 mm wide by 1370 mm deep; and
ii. side approach of 1525 mm wide by 915 mm deep;
c. ensure at least one payment machine is usable from a seated position with
accessible operating features; and
d. ensure staff are visible from a seated position, to assist users if required.
6.4.4 Dining Areas
a. provide an accessible path of travel to dining areas;
b. all tables shall be accessible at public use dining areas;
c. public use dining areas shall include a variety of accessible tables and
seating to accommodate persons with a variety of disabilities;
d. ensure accessible seating spaces are provided for users of mobility aids;
e. provide dining tables with clear knee space underneath table, as identified
in relevant sections;
f. provide a clear floor space of 1700 mm wide by 1700 mm deep (minimum)
adjacent to dining areas;
g. table benches shall have a minimum clearance under the table of at least
800 mm wide by 430 mm deep by 685 mm high;
Best Practice
Refer to the AODA
Accessibility Standards for Customer Service,
Ontario Regulation
429 / 07.
Flexible seating and
tables allow easier accommodations for
all users.
Clear aisle space and knee clearances provided at
food displays and tray slides.
Accessible cafeteria seating area designated with
International Symbol of Accessibility.
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Cafeteria and Dining Facilities 6.4
196 City of Vaughan Inclusive Design Standards
h. a minimum 2000 mm clear space shall be required around all public use Note dining areas; Larger organizations i. the area around and under the table and all accessible seating spaces shall shall be required be level, firm and stable to allow for access by a person with a mobility to consult (public, device; municipal Accessibility
Advisory Committee, j. the gradient around public dining areas shall be no steeper than 2% in any
etc.,) on new or direction; redeveloped public k. where a traditional picnic table is used, tabletop extensions shall be use eating areas. provided on one end of the table to allow for access for persons using a
mobility device;
l. provide informational and directional signage which includes the
International Symbol of Accessibility, at access points to public use dining
areas which identifies accessible dining areas and indicates the number
and location of accessible tables. Include alternate accessible formats (for
example, website, QR code);
m. monitor to ensure that accessibility is maintained (for example, when tables
are moved);
n. amenities, such as the garbage/recycling area, must be adjacent or along
the accessible path of travel.
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197 City of Vaughan Inclusive Design Standards
Kitchens and
Kitchenettes 6.5
Application
This section applies to common-use kitchens and kitchenettes for
public and staff, typically available as amenities in public facilities,
such as office environments and community centres, where multi-
purpose activity rooms are provided.
Reference
Sec. 2.3 Ground and Floor Surfaces
Sec. 2.12 Seating, Tables and Work Surfaces
Sec. 4.1 Interior Accessible Routes
Sec. 5.1 Controls and Operating
Mechanisms
Sec. 5.7 Lighting
This section does not address commercial kitchens or kitchens within
private residences.
Exception
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Kitchens and Kitchenettes6.5
198 City of Vaughan Inclusive Design Standards
6.5.1 Design and Layout
a. ensure floor surface is slip-resistant and has a non-glare finish; and
b. ensure the following minimum clear floor space is provided directly in front
of kitchen amenities and appliances, and to the one side where drawers or
door open:
i. 915 mm wide by 1370 mm deep for forward approach;
ii. 1525 mm wide by 915 mm deep for side approach;
c. ensure all controls and operating mechanisms are mounted no higher than
1100 mm from floor; and
d. ensure lighting level is at least 100 lux (10 foot-candles), with task lighting
option also available (e.g., under counter).
6.5.1.1 Pass-Through or Galley Kitchens
For kitchens, where counters, appliances or cabinets are on two opposing sides or
opposite a parallel wall (Figure 85):
a. provide a clearance of at least 1500 mm between all opposing base
cabinets, countertops or walls within kitchen work areas; and
b. ensure two doorways or openings are provided, with one at each end and
with 860 mm clear width.
Oven
Refrigerator
Cooktop
Dish Washer
Sink
Accessible CounterPantry
Aisle Space 1500 mm (min.)
Entrance / Exit
Clear Width 860 mm (min.)
Entrance / Exit
Clear Width 860 mm (min.)
Figure 85: Pass-Through or Galley Kitchen - Plan View
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Kitchens and Kitchenettes6.5
199 City of Vaughan Inclusive Design Standards
6.5.1.2 U-Shaped Kitchens
Where kitchens are enclosed on three continuous sides (Figure 86):
a. provide a clearance of at least 1500 mm between all opposing base
cabinets, countertops or walls within kitchen work areas; and
b. ensure entrance / exit clear width is at least 860 mm.
Figure 86: U-Shaped Kitchen - Plan View
Pantry
Oven Refrigerator
Dish Washer
Cooktop
Sink
Accessible Counter
Entrance / Exit
Clear Width 860 mm (min.)
Aisle Space 1500 mm (min.)
6.5.1.3 L-Shaped Kitchens
Where kitchens are L-shaped (Figure 87):
a. provide a clearance of at least 1500 mm between all opposing base
cabinets, countertops or walls within kitchen work areas.
Oven
Refrigerator
Dish Washer
Cooktop
Kitchen Island
Sink
Aisle Space 1500 mm (min.)
Aisle Space 1500 mm (min.)
Figure 87: L-Shaped Kitchen - Plan View
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Kitchens and Kitchenettes6.5
200 City of Vaughan Inclusive Design Standards
Best Practice
Colour contrasted front
edges on the counters
help define the user
space.
Provide a portable,
accessible side counter
unit for frequently
used appliances and
related amenities. This
can also be an option
for existing facilities.
An additional pull-
out workboard
below the standard
counter surface is
recommended.
Continuous
countertops are
recommended.
Full-height storage
cabinets provide
a good range of
accessible storage.
“Lazy Susan” trays also
provide accessible
storage.
6.5.2 Counters and Work Surfaces
For accessible food preparation counters and work surfaces:
a. provide a high colour contrast between all cabinets, countertops, appliances
and adjacent wall surfaces;
b. ensure there are no sharp or abrasive surfaces underneath counter and
work surfaces;
c. ensure at least one (1) counter / work surface is accessible with:
i. dimension of 760 mm wide by 600 mm deep (minimum);
ii. top surface between 730 mm and 865 mm high (Figure 88);
iii. a centred knee clearance at least 480 mm deep, 760 mm wide and 685
mm high;
iv. a clear floor space of at least 915 mm wide by 1370 mm, which may
extend up to 480 mm underneath the counter / work surface; and
v. electrical outlets installed at the side or front of it.
6.5.3 Kitchen Storage
Kitchen storage includes but is not limited to shelves, storage cabinets and
drawers. Where provided:
a. ensure at least one (1) storage unit is 1100 mm (maximum) high from floor
where it is mounted above a counter / work surface;
b. provide accessible cabinet door hardware (e.g., D-type door pull):
i. mount no higher than 1100 mm from floor (Figure 88);
ii. mount close to the bottom for upper cabinets and close to the top for
base cabinets; and
c. ensure toe space of 150 mm deep by 230 mm high (minimum) is provided at
base cabinets, where provided (Figure 88).
Oven
Cooktop
Accessible Duplex
Pull-out Shelf /
Surface
For additional details refer to Section 5.1 Controls and Operating Mechanisms.
230 mm (min.)
Base Cabinet Toe Height
Counter Top Height
730 - 865 mm
Control Height 1100 mm (max.)
Knee Height 685 mm (min.)
Figure 88: Kitchen Amenities
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201 City of Vaughan Inclusive Design Standards
6.5.4 Sinks and Wet Bars
a. install sink with its centreline at 460 mm (minimum) from a side wall;
b. ensure the rim height of sink is located between 810 to 860 mm high above
floor;
c. provide knee clearance centred on the sink no less than 920 mm wide by
685 mm high by 200 mm deep;
d. where toe clearance is provided, ensure it is 230 mm high by 230 mm deep
(minimum);
e. provide automatic faucet or lever-type controls that can be operated with
one closed fist;
f. ensure no sharp or abrasive surfaces under it;
g. ensure hot water and drain pipes underneath sink are offset to the rear and
do not obstruct the knee clearance; and
h. where hot water and drain pipes abut the knee clearance, ensure pipes are
insulated or covered to protect users.
6.5.5 Kitchen Appliances
Kitchen appliances include but are not limited to cooktops, microwaves, ovens,
refrigerators and freezers (Figures 87).
6.5.5.1 Cooktops
Where provided:
a. use appliance models where controls are located away from the burners
(e.g., do not require reaching across heating surface to operate);
b. ensure a clear floor space of 915 mm wide by 1370 mm deep (minimum),
which may extend up to 480 mm underneath the cooktop, is provided;
c. ensure top surface height is located between 810 and 860 mm from the
floor;
d. provide a knee clearance centred on the cooktop of at least 760 mm wide
by 685 mm high by 200 mm deep, with additional toe clearance of 230 mm
deep by 230 mm high (minimum);
e. provide insulation or other protection on the underside where knee
clearance is provided; and
f. provide a work surface on each side and at the same height as the cooktop:
i. width of 400 mm (minimum); and
ii. ensure surface is heat resistant.
Best Practice
Faucets with a flexible
hose attachment
benefit a wider range
of users.
Note
Cooktops with flat
ceramic surfaces
should not be used for people with low vision.
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202 City of Vaughan Inclusive Design Standards
Best Practice
Wall ovens with side-
opening door are not
recommended.
Roll-out shelves or
drawers improve
access to the
refrigerator contents.
Note
Models with freezers at the bottom are
recommended, if
an over-and-under
refrigerator type is
provided.
Additionally, floor
space should be
provided to pull up
to the refrigerator /
freezer in a mobility aid. This allows
opening and closing of
the door and ensures
space to open the
door.
6.5.5.2 Ovens
Where provided (Figure 87):
a. ensure oven controls are located on the front panels of oven;
b. where microwave ovens are provided, mount at counter height;
c. where ovens with side-hinged doors are provided:
i. provide heat resistant work surfaces with knee space below, adjacent to
the latch side of oven door; or
ii. incorporate a heat resistant pull-out shelf that pulls out 250 mm
(minimum) below the oven; and
d. where ovens with bottom-hinged doors are provided, provide work surface
on one side of the door.
6.5.5.3 Refrigerators and Freezers
Where provided:
a. provide a self-defrosting freezer;
b. provide a vertical side-by-side type refrigerator / freezer as they are more
accessible;
c. where an over- and-under type refrigerator is used, ensure the freezer shelf
space is not more than 1100 mm high from the floor; and
d. provide clear floor space in front of refrigerators / freezers, positioned for
parallel approach immediately adjacent to refrigerator / freezer, with the
centreline of the clear floor space offset 610 mm (maximum) from the front
face (Figure 89).
Refrigerator and Freezer Dish Washer Sink
Offset 610 mm (max.) from front face
Centreline of Clear Floor Space
Figure 89: Clear Floor Space at Refrigerators and Freezers
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City of Vaughan Inclusive Design Standards 203
Libraries 6.6
Application
This section applies to libraries or a designated room in a facility
that is used for the same purpose.
It is recognized that libraries have unique space requirements in
order to accommodate book stacks and reference materials at both
high and low shelving heights. Shelving heights in collection areas
with book stacks is unrestricted where City Staff are available to
assist users when requested. Ensure Staff availability is coordinated
as part of a formal Accessible Customer Service policy, practice or
procedure that is in place for all Library facilities as required.
Reference
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 4.1 Interior Accessible Routes
Sec. 5.1 Controls and Operating
Mechanisms
Sec. 5.7 Lighting
Sec. 5.8 Signage and Wayfinding
Sec. 5.9 Self-Service Kiosks
Sec. 6.11 Service Counters
Sec. 6.12 Waiting and Queuing Areas
AODA Customer Service Standard,
Ontario Regulation 429 / 07
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Libraries6.6
City of Vaughan Inclusive Design Standards
Best Practice
Clear width of 1800
mm is preferred
at main circulation
routes in order to
accommodate higher
volumes of traffic.
Where space is
available, a clear floor
space of 2500 mm
is recommended to
allow users of mobility
aids to make a 180°
turn within the aisle
configuration.
6.6.1 Design and Layout
a. provide a consistent accessible path of travel of at least 1100 mm wide
throughout spaces for circulation;
b. provide turning diameter of 1700 mm in order to allow users of mobility
aids to make a 180° turn (Figure 90);
c. where provided, ensure security gates have a clear width of 915 mm (Figure
91);
d. provide at least one accessible service counter at circulation, information or
self-service checkout areas;
e. where online catalogues or other workstations are provided, ensure at least
50% are accessible;
f. provide at least one assistive listening device to access all multi-media
resources;
g. ensure lighting level is at least 200 lux (20 foot-candles), measured at floor
level;
h. ensure acoustic quality is free of unnecessary background noise;
i. provide informational and directional signage where any services or
amenities for users with disabilities are available on different floor levels
(e.g., Information or Customer Service Desks); and
j. ensure library staff are provided with disability awareness / sensitivity
training.
For additional details refer to Section Turning Diameter 2.12 Seating, Tables and Work Surfaces 1700 mm x 1700 mm (min.) forand 4.1 Interior Accessible Routes. approach and turning at service counter, study carrels and Book Stack Aisles computer workstations.Clear Width
1100 mm (min.)
Main Interior Accessible Route Clear With 2500 mm (preferred) to accomodate high volume of traffic
Lowered Service Counter
Security Gate Clear Width 915 mm (min.)
Information Desks / Computer Workstations
Figure 90: Library Design and Layout - Plan View
204 - 231 -
Libraries6.6
City of Vaughan Inclusive Design Standards
6.6.2 Book Drop Slots
a. locate on an accessible path of travel;
b. provide clear floor space in front of drop slot:
i. 915 mm wide by 1370 mm deep for a forward approach; and
ii. 1525 mm wide by 915 mm deep for a side approach;
c. ensure drop slot is colour contrasted with mounting surface;
d. locate slot between 860 and 900 mm above the floor (Figure 91); and
e. ensure slot controls are usable with closed fist and operable with one hand.
6.6.3 Book Stacks or Carousels
a. ensure accessible path of travel of at least 1100 mm between aisles (Figure
92);
b. ensure library policy is in place to provide assistance for users to access
items that are too high or too low; and
c. ensure large print collection and heavier materials are placed on lower
shelves for easy access.
6.6.4 Reading Lounges and Study Areas
a. provide a variety of seating options (e.g., flexible) for all users;
b. ensure furniture provided is colour contrasted with surroundings;
c. where study tables / carrels are provided, ensure at least 10% are accessible;
d. ensure all study carrels and work surfaces provide suitable knee and toe
clearances; and
e. incorporate an electric outlet.
6.6.5 Assistive Technology
Provide assistive technology for library users with varying disabilities including but
not limited to:
a. accessible touch screens at an accessible height and within an accessible
reach range, where provided;
b. adaptive technology such as options for flexible mouse controls, scrolling
features, and on-screen keyboards;
c. specialized equipment for users with vision loss, including screen reading
software (e.g., JAWS), scanner, and CCTV magnifiers;
d. headphones or a standard audio jack within an accessible reach range;
e. voice recognition software; and
f. wireless internet connections (“Wi-Fi”) and download centres that are
accessible.
Best Practice
Where more
frequently used or
referenced materials
are provided, such
as newspapers,
periodicals, pamphlets
and community
brochures for
example, a mounting
height between 400
mm and 1100 mm
high is required to
accommodate the
reach ranges of diverse
users, including small
children, seniors and
users of mobility aids.
Provide alternative
formats for key
resources based on
user requests and
through development
of partnerships with
other organizations
(e.g., CNIB, Canadian
Hearing Society). This
includes considerations
related to the
availability of Audio
Books on CD Rom for
users with low literacy
or who have a vision
loss, as well as Closed
Captioning options
for any audio / visual
media, for users with
hearing loss.
Ensure accessible
workstations have
height adjustable
surface and are
equipped with assistive
technology.
205 - 232 -
Libraries6.6
206 City of Vaughan Inclusive Design Standards
Lowered Service Counter
Book Drop Slot
Clear Width
915 mm (min.)For additional details refer to Section 2.12 Seating, Tables and Work Surfaces and 5.1 Controls and Operating Mechanisms.
Security Gate
Book Drop Slot Height 860 mm - 900 mm
Counter Height
730 - 865 mm
Figure 91: Library Security Gate, Service Counter and Book Drop Slot - Elevation View
Clear Aisle Width
1100 mm (min.)
Knee Space Width
915 mm (min.)
Knee Height 685 mm (min.)
For additional details refer to Section
2.12 Seating, Tables and Work Surfaces and 4.1 Interior Accessible Routes.
Book Stack
Computer Catalogue
Top Surface
Height 730 - 865 mm
Figure 92: Book Stacks and Accessible Workstation - Elevation View
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207 City of Vaughan Inclusive Design Standards
Office
Environments 6.7
Application
This section applies to offices and related accessible work areas
/ workstations provided for public and / or staff use. Work areas
typically include, but are not limited to:
· office systems furniture (e.g., modular partitions that separate
work areas);
· private offices;
· print equipment and supply rooms; and
· storage rooms.
Reference
Sec. 2.2 Doors and Doorways
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 4.1 Interior Accessible Routes
Sec. 5.1 Controls and Operating
Mechanisms
Sec. 5.7 Lighting
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Office Environments6.7
208 City of Vaughan Inclusive Design Standards
Note
Suitable aisle spaces
are to be maintained along routes leading to
accessible workstations
and work areas.
6.7.1 Design and Layout
a. ensure aisle space throughout circulation areas is 1100 mm (minimum)
wide;
b. ensure all doors within offices and common-use work areas have a clear
width of 860 mm (34 in) (minimum);
c. provide minimum clear floor space of 1700 mm wide by 1700 mm depth in
front of accessible office equipment (e.g., photocopier); and
d. ensure acoustic quality is free of background noise.
6.7.1.1 Common-Use Work Areas
For accessible workstations in public areas (Figure 93):
a. ensure the clear width of the entry to workstations is 860 mm (minimum);
b. provide an accessible work surface with knee space clearance;
c. provide interior clear floor space of 1700 mm wide by 1700 mm;
d. ensure cabinet and storage unit controls are mounted no more than 1100
mm high from floor; and
e. provide clear floor space of 915 mm wide by 1370 mm deep in front of
office systems furniture (e.g., modular partitions that separate work areas)
and storage for forward approach and 1525 mm wide by 915 mm deep for
side approach.
860 mm (min.)
Photocopier
1700 mm (min.)
1700 mm (min.)
Clear Floor Space at Office Equipment
Clear Floor Space in Office Cubicle
Office Entry
For additional details refer to Section 2.12 Seating, Tables
and Work Surfaces.
Typical Partitioned
Work Area
Typical Partitioned
Work Area
Clear Aisle Space 1100 mm (min.)
Supplies Counter
Figure 93: Common-Use Work Areas - Plan View
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City of Vaughan Inclusive Design Standards 209
Recreational
and Community
Facilities 6.8
Application
This section applies to recreational and community facilities, whether
indoor or outdoor, used by spectators, participants, volunteers, coaching
staff and facility employees. Recreational and community facilities
include, but are not limited to:
· courts (e.g., basketball, volleyball, tennis);
· fields (e.g., baseball, soccer, football);
· arenas (e.g., ice pad, skating rinks);
· aquatic facilities (e.g., swimming pools, spas, wading pools, splash
pads, saunas);
· gymnasiums; and
· exercise and fitness facilities.
Criteria in this section requires detailed review and application based
on the type of facility, level of use and number of features or elements
provided (e.g., total number of change rooms).
Reference
Sec. 2.3 Ground and Floor Surfaces
Sec. 2.4 Ramps
Sec. 2.5 Stairs
Sec. 2.6 Guards and Handrails
Sec. 2.9 Tactile Walking Surface
Indicators
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 5.2 Assistive Listening Systems
Sec. 5.8 Signage and Wayfinding
Sec. 5.8 Self-Service Kiosks
Sec. 6.1 Assembly Areas
Sec. 6.9 Change Rooms
Sec. 6.11 Service Counters
Sec. 6.12 Waiting and Queuing Areas
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Recreational and Community Facilities6.8
210 City of Vaughan Inclusive Design Standards
Best Practice
Design arenas for
sledge hockey with
accessible players
boxes, where the
boards can be
removed. Refer
to Sledge Hockey
Accessibility Design
Guidelines for Arenas.
Where space is
available, provide a
clear floor space of
1700 mm by 1700 mm
for transfer to exercise
equipment.
Provide an area
for mobility aids or
assistive devices to be
stored so they do not
obstruct circulation
around pool deck.
For new construction,
ensure sloped entry
or ramp is provided.
Transfer lifts are
permitted as an
option for existing
facilities that cannot be
retrofitted to provide a
sloped entry or ramp.
Where possible,
provide sloped entry
or ramp with running
slope of no more than
1:20 (5%).
Note
Extensions are not
required on bottom
landing as they can be
a bumping hazard for
swimmers.
6.8.1 Arenas
For access to ice pads and skating rinks in arenas:
a. locate on an accessible path of travel;
b. ensure a consistent accessible path of travel of 1100 mm clear width
(minimum) is provided throughout space for circulation;
c. provide at least one accessible entrance / gate to ice surface with clear
width of 860 mm (minimum); and
d. provide level access or beveled slope of 1:2 (maximum) between the ice
pads or skating rinks and the arena.
6.8.2 Exercise and Fitness Facilities
a. ensure accessibility features are provided, if available, for at least one of
each type of equipment or machine;
b. ensure a consistent accessible path of travel of 1100 mm clear width
(minimum) is provided throughout space for circulation; and
c. provide a clear floor space of 915 mm by 1370 mm (minimum) for a front
approach or 915 mm by 1525 mm for a side approach on one side of
exercise equipment to allow transfer.
6.8.3 Aquatic Facilities
6.8.3.1 Design and Layout
a. ensure pool deck surfaces are firm, stable, slip-resistant and have a matte
finish;
b. ensure deck surface has running or cross slope gradient no steeper than
1:50 (2%) for drainage of water;
c. provide recessed drainage tiles with openings no greater than 13 mm wide;
d. provide an accessible path of travel around the perimeter of pool deck at
1100 mm (minimum) wide;
e. provide tactile attention indicator (TAI) surfaces, 610 mm wide, to clearly
delineate the perimeter of the pool deck and locate where any area
contiguous to the pool deck may be confused with the deck (Refer to
Section 2.9, Tactile Walking Surface Indicators);
f. provide high tonal contrast on pool lane markers, related tie-off devices,
starter blocks and any other permanent or temporary equipment (e.g., life-
guard chairs, diving boards or platforms, safety equipment); and
g. provide at least one accessible entry and exit point located away from any
designated swimming lanes.
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Recreational and Community Facilities6.8
City of Vaughan Inclusive Design Standards
6.8.3.2 Sloped Entry or Ramp
Where a sloped entry or ramp is provided to access pool:
a. ensure the clear width of ramp is 1100 mm (minimum);
b. ensure running slope is no more than 1:12 (8.33%);
c. provide handrails on both sides:
i. ensure handrails run parallel to the slope of the ramp;
ii. mount between 865 mm and 965 mm high from surface, extending at
top landing only (Figure 94);
d. provide top and bottom landing of at least 1670 mm by 1670 mm;
e. provide edge protection, with a curb 75 mm (minimum) high or railings or
other barriers that extend to within 50 mm (maximum) of the floor surfaces;
f. where a ramp that is not submerged is adjacent to the pool wall and is used
for access to the water:
i. ensure the landing at the bottom of the ramp is 450 mm (minimum) but
not more than 550 mm below the top of the wall separating the ramp
from the pool;
ii. install a floor drain at the landing’s lowest point;
iii. ensure the pool deck is capable of accommodating a movable barrier
separating the deck from the ramp; and
iv. ensure the water depth at the landing is accurately and clearly marked
at the landing in figures 100 mm (minimum) high on the top of the wall
separating the pool from the ramp;
g. where a ramp that is submerged is adjacent to the pool wall and is used for
access to the water:
i. ensure water depth at the bottom of the ramp is at least 600 mm and
not greater than 900 mm (Figure 94);
ii. provide a hard-surfaced area capable of accommodating a movable
barrier separating the area from the deck, and is 750 mm (minimum)
wide that is contiguous to the entire length of the part of the
submerged ramp that pierces any part of the deck; and
iii. ensure the finishes in the submerged portions of the ramps and curbs
are different in colour or shade from each other and from that of the
pool walls and bottom.
211- 238 -
Recreational and Community Facilities6.8
212 City of Vaughan Inclusive Design Standards
For additional details refer to Section 2.4 Ramps and 2.6 Guards and Handrails.
Handrail ExtensionsWater Depth at 300 mm (min.)Bottom of Ramp at top only600 - 900 mm Handrail Height 865 mm - 965 mm
Bottom Landing 1670 x 1670 mm
(min.)
Clear Width
Railing 50 mm (max.)
1100 mm (min.)
Running Slope 1:12 (8.33%) (max.)
Top Landing 1670 x 1670 mm (min.)
Figure 94: Sloped Entry or Ramp to Swimming Pool
6.8.3.3 Transfer Lifts
Existing facilities without ramps are encouraged to secure a fixed transfer lift to
support client needs. Where transfer lift is provided:
a. locate on an accessible path of travel and in shallow end, where water level
does not exceed 1200 mm high;
b. ensure the centreline of the seat for the transfer lift is located over the deck
and at 400 mm (minimum) from the edge of the pool when in the raised
position;
c. ensure seat is firm with suitable padding, with a minimum width of 400 mm;
d. provide a clear deck space of 1700 mm by 1700 mm on the transfer side of
the lift;
e. ensure lift is designed to be operable without assistance from both the
deck and water and when in use, its controls and operating mechanisms
are unobstructed and mounted no higher than 1100 mm from pool deck or
water surface; and
f. ensure single user lifts have a minimum weight capacity of 135 kg and
capable of sustaining a static load of at least 1.5 times the rated load.
Transfer lifts can be used
as a means of assisted
entry and exit point where
an accessible entry / exit
point can not be provided.
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Recreational and Community Facilities6.8
City of Vaughan Inclusive Design Standards
6.8.4 Additional Requirements
Generally, the following spaces and facilities are also typically provided in
recreational and community facilities:
6.8.4.1 Change Rooms
Where change rooms are provided:
a. provide at least one universal change room to accommodate parents with
children, companions or care givers of the opposite sex;
b. where multiple occupancy change rooms provide changing stalls, ensure at
least 10% but never less than one (1) changing stall is accessible for each
type of change rooms provided (e.g., team change room, family change
room, and referee change room); and
c. ensure change rooms adhere to Section 6.9, Change Rooms.
6.8.4.2 Spectators’ / Viewing Areas
Where spectators’ /viewing areas are provided:
a. provide level accessible seating spaces to accommodate users of mobility
aids as per Section 6.1, Assembly Areas; and
b. integrate assistive listening systems or visual equipment, depending on the
type of venue.
6.8.4.3 Concessions
Where concessions are provided:
a. ensure an accessible lowered counter section is provided with suitable knee
clearances as per Section 6.11 Service Counters.
213 - 240 -
214 City of Vaughan Inclusive Design Standards
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City of Vaughan Inclusive Design Standards 215
Change Rooms 6.9
Application Reference This section applies to indoor and outdoor change rooms, which
may also be referred to as dressing / locker rooms or fitting areas,
used by the public or staff. These spaces share common elements
and design features. Typically, change rooms are provided in arenas,
pools, fitness centres and related recreation / community centres.
Sec. 2.3 Ground and Floor Surfaces
Sec. 2.12 Seating, Tables and Work Surfaces
Sec. 2.2 Doors and Doorways
Sec. 4.1 Interior Accessible Routes
Sec. 4.3 Washrooms
Sec. 4.4 Showers
Sec. 5.1 Controls and Operating
Mechanisms
Sec. 5.7 Lighting
Sec. 5.8 Signage and Wayfinding
Note
The provision of Universal Change
Rooms and / or Accessible Changing Stalls as part of Change Rooms and
related areas is dependant upon the
type of facility. For a Pool facility, often
a combination of shared and private
spaces are provided for change areas, which often also integrate washroom
and shower facilities as part of the
overall design. The total number
of universal change rooms and / or
accessible changing stalls should be identified based on the size and
occupancy of each facility and the
required fixture counts for washrooms
and showers.
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Change Rooms6.9
216 City of Vaughan Inclusive Design Standards
Best Practice
Clear width of 1800
mm is preferred at
main circulation routes
in change room in
order to accommodate
higher volumes of
traffic.
6.9.1 Provision and Location
a. provide at least one (1) universal change room where team or gender
specific change rooms are provided;
b. where multiple occupancy change rooms provide changing stalls, ensure at
least 10% but never less than one (1) changing stall is accessible;
c. locate universal change rooms and change rooms with accessible changing
stalls centrally within a facility, along an accessible route; and
d. where change rooms are not accessible, provide directional signage to
indicate location of nearest accessible change room on the same floor.
6.9.2 Multiple Occupancy Change Rooms
a. ensure entrance to change room provides a clear width of 860 mm
(minimum);
b. where doors are provided at entrance, equip with power door operators;
c. provide a consistent accessible path of travel 1100 mm (minimum) wide
throughout spaces for circulation in the change room;
d. ensure a clear turning diameter of 1700 mm (minimum) is provided inside
change room circulation area to allow users of mobility aids to make a 1800
turn;
e. ensure the floor surface is slip-resistant and allows suitable drainage;
f. where washroom facilities are provided as part of a change room,
provide accessibility design requirements, in accordance with Section 4.3
Washrooms requirements, as applicable;
g. where shower facilities are provided as part of a change room, provide
accessibility design requirements, in accordance with Section 4.4 Showers
requirements, as applicable;
h. where changing stalls are provided, ensure accessible changing stall is
provided in accordance with sub-section 6.9.4;
i. provide lighting in accordance with Section 5.7 Lighting requirements, as
applicable; and
j. provide an emergency call system with the following features:
i. includes an emergency sign containing the words “IN THE EVENT OF AN
EMERGENCY PUSH EMERGENCY BUTTON AND AUDIBLE AND VISUAL
SIGNAL WILL ACTIVATE” in letters at least 25 mm high with a 5 mm
stroke, that is posted above the emergency button;
ii. consists of visual and audible signal devices both inside and outside
of the change room that are activated by a control device inside the
change room; and
iii. where facilities have the capacity and where staff is available, ensure
the call system is linked to a display panel at a reception / information
counter or to a centrally monitored station (e.g., security desk).
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Change Rooms6.9
City of Vaughan Inclusive Design Standards
6.9.3 Universal Change Rooms
Universal change rooms are typically equipped with a universal washroom and an
accessible shower. Where universal change rooms are provided:
a. locate in the same vicinity as other change rooms (e.g., Men’s, Women’s &
Family multiple occupancy washrooms) along the shortest accessible route;
b. identify clearly with signage, including unisex pictogram (e.g., Male and
Female) and the International Symbol of Accessibility;
c. ensure floor surface is firm, stable and slip-resistant;
d. provide a clear turning diameter of 1700 mm (minimum) (Figure 95);
e. ensure the accessibility design requirements of a universal washroom in
accordance with Section 4.3.3 Universal Washroom are provided;
f. where a shower stall is provided, ensure an accessible shower is provided in
accordance with Section 4.4 Showers requirements;
g. provide motion sensor for automatic illumination of the interior, and lighting
in accordance with Section 5.7 Lighting requirements, as applicable; and
h. include a full length mirror.
Best Practice
A 2500 mm turning
diameter inside
universal change
rooms or accessible
changing stalls is
recommended, where
space is available.
Turning Diameter1700 mm (min.)2500 mm (preferred)
Clear Floor Space
in front of Lavatory
920 x 1370 mm
Power Door Operator Control
EmergencyCall System
Clear Width
860 mm (min.) Visual and Audible Alarm Signaloutside change room
Adult- Size Change Table
810 x 1830 mm
Clear Floor Space inFront of Shower
900 x 1500 mmEmergencyCall System
Visual and Audible Alarm Signalinside change room
For additional details refer to Sections 4.3 Washrooms and 4.4 Showers
Accessible Shower
Transfer Space
900 x 1500 mm
Full LengthMirror
Figure 95: Universal Change Room
217 - 244 -
Change Rooms6.9
218 City of Vaughan Inclusive Design Standards
6.9.4 Accessible Changing Stalls
a. identify clearly with signage (e.g., International Symbol of Accessibility);
b. provide a clear turning diameter of 1700 mm (minimum) inside of the stall
(Figure 96a);
c. ensure floor surface is firm, level and slip-resistant;
d. provide an entrance door or stall door with:
i. a clear width of 860 mm (minimum), when door is in an open position;
ii. a locking mechanism that can be locked from the inside and released
from the outside, in case of emergency; and
iii. spring hinges or gravity hinges in the case of a stall door, so that door
closes automatically, where the door swings outwards;
e. provide a change bench 1830 mm long by 760 mm wide, mounted with top
surface between 450 and 500 mm high;
f. provide grab bars with specifications identified in Section 4.5.7 Grab Bars:
i. install one L-shaped grab bar at the end of the bench, with the vertical
component, 150 mm (minimum) from front edge of seat and clearance
of 150 mm (minimum) above the bench seat (Figure 96b);
ii. install one horizontal grab bar, 1200 mm (minimum) long, mounted 750
to 850 mm high and centered on the long side of the bench;
g. provide motion sensor for automatic illumination of the interior, and lighting
in accordance with Section 5.7 Lighting requirements, as applicable; and
h. include a full length mirror.
Figure 96a: Accessible Changing Stall - Plan View
Clear Width 860 mm (min.)
Horizontal Grab Bar Length 1200 mm (min.)
1830 mm
Bench Length
760 mm
Bench Width
Turning Diameter 1700 mm (min.)Full Length Mirror
150 mm (min.)
Change Bench
L-shaped Grab Bar
Stall Door Self-closing
L-shaped Grab Bar Vertical Length 760 mm
150 mm (min.)
Change Bench Height 450 - 500 mm
Horizontal Grab Bar Height 750 - 850 mm
Figure 96b: Accessible Changing Stall -
Elevation View
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Change Rooms6.9
City of Vaughan Inclusive Design Standards
6.9.5 Change Room Amenities
Change room amenities typically include, but are not limited to: benches, lockers,
showers, washrooms and related amenities / features (e.g., vanity counters with
no lavatories).
6.9.5.1 Permanent Benches
Where permanent benches are provided:
a. provide seat height of 450 to 500 mm above finished floor to allow users of
mobility aids to transfer;
b. ensure seat depth between 510 mm to 610 mm, with back support, unless
seat surface is permanently positioned against a wall; and
c. provide high colour contrast finishes to assist with distinguishing bench
surfaces from surroundings.
6.9.5.2 Lockers
Where lockers are provided inside change rooms:
a. ensure at least 10% of the total number of lockers but never less than one
(both full and half height) is designated as accessible;
b. ensure accessible lockers are evenly dispersed throughout the change room;
c. identify accessible lockers clearly with signage (e.g., International Symbol of
Accessibility);
d. provide a clear floor space in front of accessible lockers of:
i. 915 mm wide at 1370 mm deep (minimum) to allow for a forward
approach; and
ii. 1525 mm wide by 915 mm deep (minimum) to allow a side approach;
e. mount bottom shelf between 400 mm and 1200 mm high from the floor in
each accessible locker;
f. ensure locking mechanism is mounted between 900 mm and 1100 mm high
above floor; and
g. ensure identification / number signage for all lockers:
i. is mounted no higher than 1500 mm (centre);
ii. provides lettering or number print size between 13 mm and 19 mm
high, with either raised or recessed lettering; and
iii. provides a high colour contrast with the background.
6.9.5.3 Coat Hooks
Where coat hooks are provided:
a. ensure at least 10% of coat hooks are mounted 1100 mm (maximum) high.
Best Practice
Where vanity counters
with no lavatories are
provided, provide at
least one accessible
vanity counter and
seating position. This
is determined based
on the total number
of vanity counters that
are provided, their
location in a change
room, as well as the
broader design context
of the change room
(i.e., adjacent spaces /
uses, accessible route
/ doorway provisions
etcetera). Additionally,
other accessible
amenities such as
mirrors, electrical
outlets / duplexes
(e.g., for hair dryers),
shelving, automatic
dispensers / hand
dryers and seating
options are provided
as part of an accessible
vanity counter and
seating position.
Accessible vanity
counter / seating
positions must be free
of obstructions below
(i.e., no storage of
maintenance or other
items / equipment),
Refer to other sections
of these standards
that are applicable and
that provide additional
detailed requirements
for accessible design.
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221 City of Vaughan Inclusive Design Standards
Balconies and 6.10Terraces
Application Reference This section addresses spaces that may be used as exits and areas Sec. 2.2 Doors and Doorways of refuge from public facilities, such as common-use balconies and Sec. 2.3 Ground and Floor Surfaces terraces. Sec. 2.6 Guards and Handrails
Sec. 3.3 Exterior Paths of Travel
Exception
This section does not address balconies
and terraces within private residences.
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Balconies and Terraces6.10
222 City of Vaughan Inclusive Design Standards
Note
Where spacers for
drainage are provided, on ground surface,
ensure maximum
width of 6 mm
between each.
Guards at balconies and terraces may
consist of vertical
pickets or glass.
6.10.1 Design and Layout
a. locate on an accessible path of travel;
b. ensure ground or floor surfaces are firm, slip-resistant with maximum
gradient of 1:50 (2%) to permit drainage;
c. provide depth of 2000 mm (minimum) (Figure 97);
d. ensure threshold is beveled at slope of 1:2 (50%) (maximum), where
transition is between 6 to 13 mm;
e. ensure door stops and door sweeps do not prevent maneuverability;
f. where doors open directly into a path of travel, provide cane detectable
guards or other protective barriers located perpendicular to the door; and
g. where guards are provided, design to facilitate visibility from seated
position.
2000 mm (min.)
For additional details refer to Section
2.3 Ground and Floor Surfaces, 2.6
Guards and Handrails and 2.2 Doors
and Doorways.
Door Clear Width
(sliding or swing door) 860 mm (min.)
Figure 97: Balcony / Terrace - Plan View
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223 City of Vaughan Inclusive Design Standards
Service Counters 6.11
Application Reference This section applies to service counters used by both the public and
staff. Service counters may include, but are not limited to:
· reception desks;
· check-out counters;
· teller counters;
· security counters;
· information desks or kiosks; and
· food service counters.
Sec. 2.11 Public Telecom Amenities
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 4.1 Interior Accessible Routes
Sec. 5.8 Signage and Wayfinding
Note
A variety of service counter applications
are provided in the built environment,
with numerous options for accessible
design.
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Service Counters6.11
224 City of Vaughan Inclusive Design Standards
Best Practice
Provide clear floor
space or ground
surface with turning
diameter of 1700 mm,
to allow both side
and front approaches
by users of mobility
aids, including larger
wheeled mobility
aids, such as powered
scooters and
wheelchairs.
Ensure sources of light
(natural or artificial)
are not positioned
directly behind service
counters as they place
people in silhouettes,
which is a problem for
people who lip read
and people with vision
loss.
Ensure clear floor
space, knee space and
toe space is provided
on each side of service
counters for both
public and staff use.
Ensure accessible
service counters /
desks are not used as
storage space.
Note
For transaction
counters where no
writing is required, height of transaction
counter of 1200 mm
is acceptable. Where
space is available,
lowered counter is required.
6.11.1 Provision
a. where a single queuing line serves a single or multiple counters, ensure each
service counter is accessible; and
b. where there are multiple queuing lines and service counters, ensure at least
one (1) service counter is accessible for each type of service provided.
6.11.2 Design and Layout
a. locate on an accessible path of travel;
b. where there are multiple queuing lines and service counters, provide
signage (e.g., International Symbol of Accessibility) to identify the accessible
service counter(s),
c. provide clear floor space in front of service counters of (Figure 98a):
i. 915 mm wide by 1370 mm deep to allow forward approach;
ii. 1525 mm wide by 915 mm deep to allow side approach;
d. ensure service counter surface is colour contrasted compared with adjacent
surfaces to identify counter when approaching;
e. ensure lighting level is 150 lux (15 foot-candles) (average), measured at floor
level; and
f. provide a lowered counter usable from seated position:
i. with top surface mounted between 730 mm and 865 mm high above
floor for seated use (e.g., writing);
ii. ensure a clear knee space under the counter of at least 500 mm deep
by 915 mm wide by 685 mm high (Figure 98b); and
iii. ensure maximum forward reach of 635 mm deep across top.
Side Approach
1525 by 915 mm (min.)
Staff Side
Public Side
Front Approach 915 by 1370 mm
(min.)
500 mm (min.)
Privacy wall underneath desk500 mm (min.)
Front Approach 915 by 1370 mm (min.)
Figure 98a: Clear Floor Space Requirement at Accessible Service Counter - Plan View
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Service Counters6.11
225 City of Vaughan Inclusive Design Standards
Figure 98b: Accessible Service Counter with Knee Clearances
6.11.3 Communication Systems
Where communication systems are provided at service counters:
a. ensure counter areas are well-lit to assist staff and visitors with hearing loss
who may communicate by lip reading;
b. where speaking ports are provided, provide at least one speaking port at
1000 mm high (maximum) from floor level;
c. where no staff person is available, provide an information phone or call bell
with information signage, with controls mounted at 1100 mm (maximum);
d. integrate TTY service or alternate devices for visitors who are Deaf,
deafened or hard of hearing;
e. where assistive listening systems are available, ensure signage with
International Symbol for Hearing Loss is provided to indicate devices are
available for use; and
f. where staff communicate from an enclosed counter behind glass, ensure
the glazing does not reflect glare. Where appropriate install sliding windows
that open fully to allow communication, whether verbal, through lip reading
or use of sign language.
Best Practice
Provide disability
awareness / sensitivity
training for staff
where communication
systems are provided
to ensure proper
use and interaction
with customers with
disabilities.
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227 City of Vaughan Inclusive Design Standards
Waiting and
Queuing Areas
Application
This section applies to all interior and exterior waiting, line-up and
queuing areas, whether permanent or temporary.
6.12
Reference
Sec. 2.1 Entrances
Sec. 2.6 Guards and Handrails
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 4.1 Interior Accessible Routes
Sec. 5.2 Assistive Listening Systems
Sec. 5.3 Public Address Systems
Sec. 5.4 Acoustics
Sec. 5.8 Signage and Wayfinding
Sec. 5.9 Self-Service Kiosks
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Waiting and Queuing Areas6.12
228 City of Vaughan Inclusive Design Standards
Best Practice
Provide companion
seating immediately
adjacent to the
accessible seating.
Provide tactile floor
plan / directional
map to assist users
with vision loss with
wayfinding throughout
complex facilities.
Provide a range of
seating options such as
wider seats.
Note
Clear floor space for
designated accessible
seating must be
positioned to allow
shoulder alignment
for user of mobility aid
and person in adjacent
seat.
6.12.1 Waiting Areas
Where waiting areas are provided:
a. position the waiting area so that it is clearly visible when entering the
facility;
b. provide directional and informational signage to identify and guide users to
waiting areas, where they may not be clearly visible when entering a facility;
c. ensure a lowered counter with suitable knee clearance for users of mobility
aids is provided, where there is a counter;
d. where fixed seating is provided, ensure at least 3% of the seating is
accessible but in no case fewer than one accessible seating space:
e. where accessible seating is provided:
i. is located adjacent to and connected to an accessible path of travel;
ii. is integrated with the overall layout of other seating that is provided in
waiting areas; and
iii. provides a minimum clear floor space of 915 mm wide and 1400 mm
depth, adjacent to fixed seating / waiting area and away from the main
path of travel, for users of mobility aids to position themselves, their
equipment, a service animal, or maneuver throughout the space (Figure
99);
f. ensure other seating provides variety of options, including back and arm
supports for various users, and aligns with Section 2.12, Seating, Tables and
Work Surfaces;
g. provide a building directory for large facilities, especially where no rooms
are assigned; and
h. where lower coffee or telephone tables are provided adjacent to seating /
waiting areas, ensure the top surface is 510 mm high (minimum), for reach
from a seated position.
915 mm (min.)
14
0
0
m
m
(
m
i
n
.
)
Seating / Waiting Area
Designated Accessible Seating Area
Reception
Figure 99: Waiting Area - Plan View
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Waiting and Queuing Areas6.12
229 City of Vaughan Inclusive Design Standards
6.12.2 Queuing Areas
Where queuing areas are provided:
a. locate on an accessible path of travel; and
b. provide directional and informational signage to identify location of queuing
area entry.
6.12.2.1 Fixed Queuing Guides
When providing fixed queuing guides:
a. ensure clear width of 1100 mm (minimum) between guides (Figure 100;
b. provide clear floor space of 1700 mm wide by 1700 mm deep (minimum),
where queuing guides change direction and where they begin and end;
c. ensure lower edge or base guides are cane-detectable, mounted at or below
680 mm from floor, with supports;
d. provide a high colour contrast between guide surfaces and adjacent
surroundings (e.g., for enhanced visibility); and
e. ensure guides have a glare-free finish.
1700mm
(
m
i
n
.)
1700
m
m
(
min.)
Colour Contrasted Guides
1700 x 1700 mm
(min)
For additional details refer
to Section 2.6 Guards and Handrails. Lower Edge
680 mm (max.)
1100
m
m
(
m
i
n
.)
Best Practice
Where line-up guides
are permanent and
where there is a
change in direction,
directional indicators
at floor level are
recommended for
users with vision loss.
Consider including rest
areas with accessible
seating along the
queuing system,
where queues are
longer than 10 metres.
Additionally, provide
a rest area at the end
of the queuing system
for people to wait for
companions who are
queuing.
Note
Rope or flexible
banding is not
recommended for
permanent queuing
systems because they
are more difficult to
detect with a long
cane and are unstable.
When temporary
queuing guides are
provided, ensure they
are cane detectable
and stable.
Figure 100: Fixed Queuing Guides
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231 City of Vaughan Inclusive Design Standards
Elevated
Platforms or
Stages
Application
This section applies to elevated platforms or stages for both
interior and exterior environments. Stages are typically provided in
auditoriums, theatres and lecture halls used for performances and
presentations.
6.13
Reference
Sec. 2.4 Ramps
Sec. 2.5 Stairs
Sec. 2.5 Guards and Handrails
Sec. 2.9 Tactile Walking Surface
Indicators
Sec. 5.2 Assistive Listening Systems
Sec. 5.4 Acoustics
Best Practice
Providing both stair and ramp access
increases the flexibility for the use of
stages by people with varying disabilities.
Note
Other considerations may include
accessibility features for podiums and
electronic equipment (e.g., microphone
systems), that are provided.
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Elevated Platforms or Stages6.13
City of Vaughan Accessibility Design Guidelines
Best Practice
Lighting level of 200
lux (20 foot-candles)
is recommended.
This is beneficial for
users who lip read or
use Sign Language
Interpretation.
Provide space for sign
language interpreters
and captioning on
stages near speakers.
Ramp
Stairs
6.13.1 Design and Layout
a. locate on an accessible path of travel;
b. ensure at least one accessible route is provided to both audience seating
and backstage areas for public or staff use via a sloped walkway (preferred),
ramp or lift;
c. where stairs and steps are included in the design, ensure handrails and edge
protection are provided as required;
d. ensure lighting level is 100 lux (10 foot-candles) maximum, including
provision of secondary task lighting sources that can be used as required;
and
e. provide tactile attention indicator (TAI) surfaces (Refer to Section 2.9, Tactile
Walking Surface Indicators):
i. 610 mm from edge of elevated platform or stage, extending full length
platform or stage (Figure 101); and
ii. depth of 610 mm (minimum).
For additional details refer to Section 2.4 Ramps, 2.5 Stairs and 2.9 Tactile Walking
Surface Indicators.
Elevated Stage
TWSI Depth
610 mm (min.)
Provide tactile walking surface indicators (TWSI) at the edge
of the stage.
Front of Stage 610 mm
Figure 101: Elevated Platform or Stage - Plan View
232 - 259 -
City of Vaughan Accessibility Design Guidelines 233
Places for Prayer
and Reflection
Application
This section applies to exterior and interior areas of places for
prayer and reflection, including mosques and prayer rooms, for
participants, leaders, staff or volunteers. Typical areas that require
detailed accessibility features include:
· parking and passenger loading zones;
· entrance vestibules, coat rooms and elevating devices;
· main areas of a mosque, prayer / reflection room and
circulation (e.g., pulpits, altars, and daises), as well as
consideration for suitable flooring surfaces (e.g., carpeting /
matting);
· seating (e.g., especially where shoe removal may be required),
assembly and choir areas;
· offices, meeting rooms and community halls; and
· washrooms and other amenities such as kitchens and stages,
or specialized facilities for ablution (e.g., washing / cleansing).
Refer to all other relevant sections of these standards that apply
to exterior and interior design features / amenities of places for
prayer and reflection.
6.14
Reference
Sec. 5.2 Assistive Listening Systems
Sec. 5.3 Public Address Systems
Sec. 6.1 Assembly Areas
Sec. 6.13 Elevated Platforms or Stages
Note
Issues related to heritage features
may also need additional review and
detailed inclusive design considerations,
depending on the type of facility.
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235 City of Vaughan Inclusive Design Standards
Outdoor Public
Use Eating Areas 6.15
Application Reference This section applies to newly constructed and redeveloped outdoor
public use eating areas at public facilities, which typically provide
tables (e.g., picnic tables) intended for public use as a place to
consume food.
Sec. 2.3 Ground and Floor Surfaces
Sec. 2.8 Rest Areas
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 3.3 Exterior Paths of Travel
Sec. 4.3 Washrooms
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Outdoor Public Use Eating Areas6.15
236 City of Vaughan Inclusive Design Standards
Note
Outdoor public use
eating areas shall comply with the
requirements of 6.4.4
for dining facilities.
6.15.1 Design and Layout
a. 20% of tables shall be accessible;
b. locate eating areas adjacent to an accessible path of travel or trail;
c. ensure ground surface leading to and under all tables is firm, stable and no
steeper than 1:50 (2%);
d. provide directional signage at strategic locations to identify accessible tables
and public use eating areas;
e. ensure accessible tables provide suitable knee and toe clearances;
f. provide a clear space of 2000 mm (minimum) on all sides of accessible
tables (Figure 102a);
g. where washrooms are provided, ensure accessible features (e.g., at least
one universal toilet room, per cluster of regular washrooms); and
h. where barbecues are provided in outdoor public use eating areas, ensure
they are placed away from the accessible path of travel and on a surface
with high colour and textural contrast with the adjacent surfaces.
Best Practice
Disperse the locations
of accessible tables
in outdoor public
use eating areas to
provide a choice for
users with disabilities.
Consider fixing
accessible tables and
seating so that they
cannot be moved
to an inaccessible
location. Aisle Space 2000 mm (min)
Accessible route to picnic area
Aisle Space 2000 mm (min)
Aisle Space 2000 mm (min)
Aisle Space 2000 mm (min)
Figure 102a: Picnic Table Design and Features - Plan View
Picnic table with knee clearances. Figure 102b: Picnic Table Design and Features - Elevation View
730 - 865 mm
Table Surface Height
685 mm (min.) Knee Height
For additional details refer to Section 2.12 Seating, Tables and Work Surfaces.
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237 City of Vaughan Inclusive Design Standards
Recreational Trails
and Boardwalks 6.16
Application
This section applies to:
· newly constructed and redeveloped recreational trails that the
City intends to maintain, but it does not apply to trails solely
intended for cross-country skiing, mountain biking or the use
of motorized snow vehicles or off-road vehicles, wilderness
trails, backcountry trails and portage routes;
· boardwalks that are part of newly constructed or redeveloped
recreational trails and beach access routes that the City
intends to maintain.
Reference
Sec. 2.3 Ground and Floor Surfaces
Sec. 2.4 Ramps
Sec. 2.6 Guards and Handrails
Sec. 2.7 Overhanging and Protruding Objects
Sec. 2.8 Rest Areas
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 3.3 Exterior Paths of Travel
Sec. 5.8 Signage and Wayfinding
Sec. 6.15 Outdoor Public Use Eating
Areas
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6.16
City of Vaughan Inclusive Design Standards
Recreational Trails and Boardwalks
Note
Trails are not
considered the same as
exterior routes, paths
and walkways. Trails do
not include pathways
such as public
sidewalks or pathways
between buildings.
Best Practice
Trails with options
for entry and exit at
multiple trailheads
typically can enhance
accessibility when
requirements of this
section are integrated.
Note
A trailhead is a
designated point
of access that may
contain a parking area,
information kiosks,
information signage,
rest areas, washrooms,
water fountains or
other user amenities,
which are typically
reached by vehicular or
pedestrian access.
6.16.1 Recreational Trails
6.16.1.1 Consultation Requirements
Before constructing new or redeveloping existing recreational trails, the City
will consult with the Vaughan Accessibility Advisory Committee, the public, and
persons with disabilities on:
a. the slope of the trail and;
b. the need for, and location of, ramps on the trail; and
c. the need for, location and design of,
i. rest areas;
ii. passing areas;
iii. viewing areas;
iv. amenities on the trail; and
v. any other pertinent feature.
6.16.1.2 Designated Trailheads
a. ensure designated trailheads with information signage are integrated as
part of the trail design, at key entrance and exit points along the trail,
intermediate areas on lengthy trails or decision points (e.g., changes in
elevation or where there is option to go in multiple directions) where
required. Typically, a case by case review and analysis is required, based on
trail type, location and other conditions (Figure 103).
Trail Route
Minor Trailheads
Major Trailheads
Figure 103: Example of Trail with Multiple Trailhead Options
6.16.1.3 Trail Entrance / Exit Points
a. provide 850 mm to 1000 mm clear opening whether entrance includes a
gate, bollard or other entrance design; and
b. ensure entrances are maintained and clear of obstructions that can reduce
the clear width of the entrance.
238 - 265 -
Recreational Trails and Boardwalks
6.16
City of Vaughan Inclusive Design Standards
6.16.1.4 Trail Clear Width and Headroom
a. provide clear width of 3000 mm (preferred / typical), or 1000 mm
(minimum);
b. where the clear width is less than 1800 mm, provide a passing space of 1800
mm wide by 1800 mm (minimum) long, at intervals no more than 30 m
(Figure 104);
c. Multi-use trails where continuous divided bi-directional paths of travel and
high traffic volumes are anticipated should be min. 3600 mm wide.
d. ensure headroom clearance is 2400 mm (minimum) above the trail; and
e. ensure no obstructions or projections along trail.
1800 mm (min.) Trail Surface
Trail Clear Width 1800 mm (min.) Passing Space less than 1800 mm
For additional details refer to Section 3.3 Exterior Accessible Routes and 2.7 Overhanging and Protruding Objects.
Figure 104: Trail Clear Width
6.16.1.5 Trail Surfaces
a. ensure surface is firm and stable;
b. ensure that openings do not allow passage of an object that has a diameter
of more than 20 mm (13 mm diameter preferred), and that any elongated
openings are oriented approximately perpendicular to the direction of
travel;
c. ensure resistance to damage by normal weather conditions, with ability to
sustain typical wear and tear between planned maintenance cycles; and
d. ensure type of surface used and expected conditions that may change over
time are identified in information signage provided at trailhead.
6.16.1.6 Trail Running and Cross Slopes
a. provide a running slope that is as gentle as possible, as permitted by the
terrain, to minimize amount of strength and stamina required to use the
trail; and
b. ensure cross slopes are as gentle as possible, as permitted by the terrain, to
provide an even surface for diverse users, including people using mobility
aids or have difficulty with balance.
Note
Where trail width is
minimal, ensure this
occurs for the shortest distance possible.
Note
For detailed guidance
on trail surface
design and slope
requirements for
unique conditions,
refer to:
- Ontario’s Best Trails
Guidelines and Best
Practices for the
Design Construction
and Maintenance of
Sustainable Trails for
All Ontarians
- York Regional Trails
Accessible Design
Guidelines
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Recreational Trails and Boardwalks
6.16
240 City of Vaughan Inclusive Design Standards
6.16.1.7 Rest Areas
Rest areas shall be provided on trails in accordance with the following:
a. level landing pad with clear floor space must encompass both persons
with disabilities who use mobility aids (for example wheelchairs, scooters,
walkers, service animals, etc.) and people with non-apparent disabilities;
b. use signage to give persons with disabilities priority to use the rest area;
c. seating must include armrests and backrests to help persons with disabilities
who have difficulty sitting and rising, include enough clear space within a
rest area to accommodate people who use mobility aids;
d. seating should be fixed to the ground for safety; Best Practice e. rest areas shall include a mix of benches that have an open-end for
service animal transferring, and benches with a third arm (to allow a person to use both
relief areas along arms when moving from sitting to standing); recreational trails and f. rest areas along recreational trails and beach access routes should, beach access routes wherever possible, be located at viewing areas, waiting areas and other may be co-located points of interest; with rest areas. g. edge protection may also be necessary if the rest area is near a slope or a
drop off, such as along water;
h. where feasible, provide room underneath benches for service animals to
stretch;
i. rest areas should be shaded wherever possible;
j. rest areas must provide space for persons using a mobility device to move
safely out of the path of travel or trail;
k. rest areas shall be provided at a maximum of every 30 m along a path of
travel including multi-use trail, sidewalk, recreational trail or beach access
route, unless not feasible;
l. on high traffic trails, provide tactile ground surface changes to alert persons
who are blind or low vision of the transition between the path of travel and
the rest area;
m. rest areas must include a space next to a seat or bench, if one is provided,
for someone using a mobility device.
6.16.1.8 Ramps
Where ramps are provided on trails:
a. provide running slope no greater than 1:10 (10%); and
b. with the exception of running slope, ensure compliance with ramp
requirements from Section 2.4 and elsewhere in this document.
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Recreational Trails and Boardwalks
6.16
241 City of Vaughan Inclusive Design Standards
6.16.1.9 Edge Protection
Where recreational trails are constructed adjacent to water or a drop-off, provide
edge protection with the following requirements:
a. constitute of an elevated barrier that runs along the edge the recreational
trail to prevent users from slipping over the edge;
b. have the top of the edge protection at 50 mm (minimum) high above the
trail surface; and
c. be designed so as not to impede the drainage of the trail surface.
Example of protective barrier where there is a large elevation
change or trail is adjacent to water feature.
6.16.1.10 Trailhead Signage
a. For each trailhead along recreational trails, provide signage with the
following information (Figure 105):
i. the length of the trail;
ii. the type of surface of which the trail is constructed;
iii. average and minimum trail width;
iv. average and maximum running and cross-slopes;
v. the location of features and amenities, where provided; and
vi. extreme or unique conditions (e.g., steep slopes, obstacles or narrow
widths);
b. ensure signage text has high tonal contrast with its background in order to
assist with visual recognition, with text that includes characters that use a
sans serif font.
6.16.1.11 Other Media, Audible Signage and Sensory
Experiences
a. where other media such as park websites or brochures are used to provide
information about the recreational trail, beyond advertising, notice or
promotion, provide the same information identified on the trailhead
signage, with consideration for the use smartphone, kiosk and tablet
technology; and
Note
Colour, texture and
tonal contrast can
be integrated to
assist users with
identification of edge
protection.
Exception
Where there is a
protective barrier that
runs along the edge of
a recreational trail that
is adjacent to water
or a drop-off, edge
protection does not
have to be provided.
Best Practice
Provide contact
information at trailheads where the
public can report
any damages, safety
hazards or vandalism
on the trail.
Note
The information
provided must be
objective to allow
users with or without
disabilities to make
an informed decision
before using a trail.
This recognizes varied
conditions in trail
environments but it
also encourages the
maximum use of trails.
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Recreational Trails and Boardwalks
6.16
242 City of Vaughan Inclusive Design Standards
Best Practice
Existing trails for
which information has
not been developed
should be marked
(e.g., temporary site
signage) to indicate
that the information is
not yet available and
the expected date it
will be available.
Use multiple
communication
strategies to provide
trail information,
including on site (e.g.,
maps, trailhead kiosk
or vertical signage),
in alternate formats
at key City locations,
and online (e.g., City
website or trail related
websites, such as
“Trail Explorer”, www.
trailexplorer.org).
Best Practice
Trail accessibility
features should be assessed using
the Universal Trail
Assessment Process
(UTAP).
b. consider all options for audible signage (i.e., radio-frequency identification
– RFID / blue-tooth) and other sensory experiences (i.e., use of sound,
shade/sun, smell and tactile) for diverse users, including GPS-location
type applications (“apps”), usable with or without WIFI, are smartphone
compatible and consist of products / technology that is supported by
advocacy groups representing users with diverse types of disabilities (e.g.,
hearing or vision loss / limited mobility or manual dexterity).
6.16.1.12 Understanding the Universal Trail Assessment
Process (UTAP)
The UTAP was developed by Beneficial Designs Inc. and is considered an objective
method of documenting trail conditions and evaluating trails accessibility levels.
The UTAP method relies on systematically evaluating trail measurements and data
collected by auditors. Auditors begin at a station point (e.g., trailhead) and mark
subsequent station points along the trail, which define trail segments.
Typically, station points occur where there is a change in the trail characteristics,
such as at the beginning / end of a slope, at an intersection, or at a major
feature. For each trail segment, key measurements (e.g., running slope, cross
slope, surface, width and length of trail) are gathered using the “Segment Data
Collection Sheet”.
After collection, the data is entered into the “Trailware” software, which formally
evaluates the data based on the UTAP methodology and generates a Trail Access
Information (TAI) report. This report can then be used to provide trail accessibility
information to all users.
Figure 105: Example of Typical Universal Trail Assessment Process (UTAP) Signage
Trail Uses
Trail Manager / Operator / Owner
Relevant Trail Information
Trail Access Information / Signage Designers
Warning Information
Trail Name and Length
Information Provided
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Recreational Trails and Boardwalks
6.16
243 City of Vaughan Inclusive Design Standards
6.16.2 Boardwalks
Where a recreational trail or beach access route is equipped with a boardwalk,
apply the following requirements:
6.16.2.1 Clear Width
a. provide clear width of 1000 mm (minimum);
b. where the clear width is less than 1800 mm, provide a passing space of 1800
mm wide by 1800 mm (minimum) long, at intervals no more than 30 m;
c. boardwalks where continuous divided bi-directional paths of travel are
anticipated are to be min. 3600 mm wide; and
d. ensure headroom clearance is 2100 mm (minimum) above the boardwalk.
6.16.2.2 Surfaces
a. ensure surface is firm and stable; and
b. ensure that openings must not allow passage of an object that has a
diameter of more than 20 mm (13 mm diameter preferred), in any direction
and that any elongated openings are oriented approximately perpendicular
to the direction of travel.
6.16.2.3 Running and Cross Slopes
a. ensure the running slope is 1:20 (5%) (maximum);
b. where the running slope is steeper than 1:20 (5%), the running slope must
meet the requirements for ramps identified in this section; and
c. ensure the gradient of the cross slope is the minimum required for drainage.
6.16.2.4 Edge Protection
a. provide edge protection that is 50 mm (minimum) high; and
b. ensure the design allows suitable drainage of boardwalk surface.
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City of Vaughan Inclusive Design Standards
Recreational Trail
Design Checklist 6.17
Application
The information in this Checklist is intended to assist City Staff
when reviewing key design options for providing accessible
recreational trails for users of all ages and abilities.
A formal accessibility assessment of recreational trails, using the
Universal Trail Assessment Process (UTAP), is recommended for
existing recreational trails. The UTAP is considered an objective
method of documenting trail conditions and evaluating accessibility
levels for diverse users and is recognized as a current best practice.
Best Practice
The most significant barrier to trail
accessibility is a lack of information
about the recreational trail conditions.
Providing such information will
encourage participation and increase
independence in trail use. Information
on conditions affecting accessibility (e.g.,
grade, surface and obstacles) will also
allow enhanced planning for assistance if
required.
Note
Refer to Section 6.16 Recreational Trails
and Boardwalks, for detailed information
on accessibility criteria for recreational
trails and the UTAP.
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246 City of Vaughan Inclusive Design Standards
Recreational Trail Design Checklist
The following checklist is intended for use by City Staff when reviewing key accessibility design options for new
trails. Additional considerations are required for reviewing existing trails (e.g., applying the UTAP), recognizing
the variety of trail types and environments that are available.
General Information Reviewed By
Name: Reference (I.D # / Park Name): __________________________________ Title / Position:
Department:
1. Key Trail Features
1.1 Trailhead
1.1.1 Are there multiple trailheads to allow accessible entry and exit
points along the trail? Identify number and location of trailheads. Y N Comments:
1.1.2(a) Are exterior amenities provided at trailheads (e.g., parking, accessible routes, public washrooms, etc.)? If yes, identify
provisions and location of amenities
Y N Comments:
1.1.2(b) If provided, have the City’s amenities been reviewed for compliance with relevant sections of the City of Vaughan Inclusive Design Standards?
Comments:Y N N/A
1.2 Trail Clear Width
1.2.1 Is the clear width of the trail at least 1000 mm (3000 mm preferred)?
Note: Ensure placement of vegetation and permanent design features (e.g., bollards and decorative boulders) does not create obstruction or projection along accessible route.
Y N Comments:
1.2.2 Where there are changes in level along the trail, is EDGE PROTECTION at least 50 mm high provided and edges clearly marked (e.g., colour and texture contrast) to assist identification?
Comments:Y N N/A
1.2.3 Is the HEADROOM CLEARANCE above the trail at least 3000 mm? Comments:Y N N/A
1.3 Trail Slopes
1.3.1 Is the running slope as gentle as possible, as permitted by the terrain? Y N Comments:
1.3.2 Is the cross slope as gentle as possible, as permitted by the terrain? Y N Comments:
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City of Vaughan Inclusive Design Standards
2. Signage
2.1(a) Is there suitable trail name / identification signage
at trailheads and key access points, with accessibility features (e.g., large print, use of strong tonal contrast and pictograms) identifying amenities that may be available?
Y N Comments:
2.1(b) If yes, does the signage include the following information:
Trail Name
Trail Map
Trail Length
Trail Surface Type
Trail Running Slope (Grade)
Trail Cross Slope
Trail Manager / Operator
Note: Identifying this information in accessible format allows users of all ages and abilities to make an informed decision
about using the trail. Refer to Section 6.16 Recreational Trails, Beach Access Routes and Boardwalks for more information on the UTAP.
Y N
Y N
Y N
Y N
Y N
Y N
Y N
Comments:
2.2 Have any barriers to accessibility (e.g., steep slopes or difficult
topography) along the trail been identified on signage at strategic locations? If yes, describe information to provide on signage.
Y N Comments:
3. Additional Considerations
3.1 Does the trail reflect the varied needs of users, the varied natural landscape and the shared desire for varied trail experience?
Note: Design should incorporate both sustainable and universal design features to ensure the widest range of users can benefit.
Y N Comments:
3.2 Does the trail offer areas for rest and options for shorter or longer on-trail adventures so that trail users can choose the experience that most suit them?
Y N Comments:
3.3 Is there a policy in place to address maintenance issues for
trails designed for year-round use (e.g., removal of debris and obstructions on trail surfaces etc)?
Y N Comments:
3.4 If reviewing the design of an existing trail and related environments, has the UTAP been implemented to address the needs of diverse trail users of all ages and abilities?
Y N Comments:
1.4 Trail Surface
1.4.1 Is the trail surface firm and stable? Identify type of surface
and material used to meet accessibility requirements. Y N Comments:
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249 City of Vaughan Inclusive Design Standards
Inclusive
Play Spaces 6.18
Application Reference This section applies to play spaces designed for children with
varying disabilities. Play spaces can be located in a variety of public
settings (e.g., parks, schools, childcare facilities or community /
recreation centres). Play spaces typically require consideration for
accessibility features related to:
· the number and types of play structures, equipment,
elements and features provided;
· designated play areas surrounding the play structures; and
· site amenities and features surrounding the play space.
Criteria provided in this section is intended to summarize key
features for inclusive play spaces and reference to applicable
standards. Detailed planning and design is required for provision of
inclusive play spaces.
Additional Resources:
· Rick Hansen Foundation;
· Inclusive Play Design Guide - Playworld.
Sec. 2.3 Ground and Floor Surfaces
Sec. 2.4 Ramps
Sec. 2.5 Stairs
Sec. 2.6 Guards and Handrails
Sec. 2.8 Rest Areas
Sec. 2.10 Drinking Fountains
Sec. 3.1 Parking
Sec. 3.3 Exterior Paths of Travel
Sec. 4.3 Washrooms
Note
Inclusive play spaces ensure that children with disabilities have equal opportunities
for peer interaction and development of
socialization skills. They also provide an
opportunity for parents with disabilities
to interact with their children.
The scope of this Section does not
address requirements related to the area
surrounding or beyond the play space,
including, but not limited to, parking
lots, washrooms, drinking fountains, and recreation facilities.
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Inclusive Play Spaces6.18
250 City of Vaughan Inclusive Design Standards
Note
Consultation should include diverse users
or representatives of
people of all ages and
abilities, including:
· Typically developing children;
· Children with
neurological
disabilities such as
autism;
· Children who
have intellectual
disabilities such as
Down syndrome, fetal
alcohol syndrome;
· Children who require
wheelchairs or other
medical equipment;
· Children with physical
disabilities;
· Children with social
and / or emotional
difficulties;
· Family, siblings,
parents, grand-
parents etc.;
· The community:
friends, caregivers,
teachers, etc.; and
· Adults with
disabilities.
6.18.1 Consultation Requirements
When constructing new or redeveloping existing outdoor play spaces,
consultation on the needs of children and caregivers with various disabilities must
occur with:
a. the public and persons with disabilities; and
b. the Vaughan Accessibility Advisory Committee.
6.18.2 Design Requirements
When constructing new or redeveloping existing play spaces:
a. incorporate accessibility features, such as sensory and active play
components, for children and caregivers with various disabilities into the
design of outdoor play spaces;
b. ensure that outdoor play spaces have ground surface that is firm, stable
and has impact attenuating properties for injury prevention and sufficient
clearance to provide children and caregivers with various disabilities the
ability to move through, in and around the outdoor play space;
c. play spaces shall include nearby seating on an accessible path of travel.
Ensure the design of inclusive play spaces and features meet the requirements of
CAN / CSA Z614-14, Annex H, including:
i. H.1 Scope;
ii. H.2 Reference Publications;
iii. H.3 Reference Definitions;
iv. H.4 Play spaces (e.g., ground-level and elevated play components,
accessible routes, transfer systems, play components and ground
surfaces); and
v. other applicable sections of these Standards, as required.
Play spaces are typically designed for different age groups as they provide age-specific
play components.
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Inclusive Play Spaces6.18
251 City of Vaughan Inclusive Design Standards
6.18.3 Summary of Key Design Considerations
The information in the following sub-sections is intended to highlight key
considerations only, not detailed specifications. Refer to requirements of the
Canadian Standards Association (CAN / CSA Z614-14, Annex H). This information
is not intended to duplicate existing standards, but is focused on presenting best
practices for accessibility.
6.18.4 Entry and Exit Points
Provide a minimum of two accessible ingress / egress points:
a. locate as part of an adjacent accessible route;
b. ensure accessible connections provided to play space surfaces are firm,
stable and slip-resistant, as well as providing direct connections to individual
play components;
c. provide clear width of 1500 mm; and
d. similar to trail requirements, outdoor play spaces shall require signage at
access points and provide this information in multiple accessible formats
(for example, website, QR code)
An example of accessible entry / exit point and accessible route leading
to elevated play components.
Note
A level approach, gradually sloped route
or ramps are examples
of types of accessible
entry / exit points to a
play space.
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Inclusive Play Spaces6.18
252 City of Vaughan Inclusive Design Standards
6.18.5 Accessible Routes
Outdoor play spaces shall have firm, stable, level paths of travel leading from
sidewalks and/or parking lots to the entire play space.
a. provide at least one accessible route within the boundary of the play space,
connecting ground-level play components, elevated play components, entry
and exit points, seating, drinking fountains. other amenities;
b. ensure clear width of accessible route is 1500 mm; and
c. ensure the maximum slope gradient for an accessible route connecting
ground-level play components within the boundary of a play space is 1:16
(6.25%);
d. delineation of play space needs to be made so that people can travel safely
around the play space; and
e. outdoor play spaces, including the space around play space equipment, shall
provide direct access with no step or level change, beyond requirements for
drainage
6.18.6 Play Space Ground Surface
a. provide accessible surface materials for play spaces include poured-in-place
rubber, accessible turf, rubber mats and tiles, bonded and engineered wood
fibers and shredded rubber, as example; and
b. play spaces shall include consistent tactile features and surface elements ,
for example, tactile attention indicators on stairs or unprotected edges) on
surfaces of play spaces and visual contrast elements to indicate steps, slopes
and/or changing surfaces
6.18.7 Play Components
a. provide colour / tonal contrast of at least 70%, between a play component
and its surroundings; and
b. play spaces shall include a variety of sensory play components
Examples of inclusive play space ground surfaces. From left to right: poured-in-place
rubber, engineered wood fibre and shredded rubber.
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Inclusive Play Spaces6.18
253 City of Vaughan Inclusive Design Standards
6.18.8 Elevated Play Components
An elevated play component is a play component reached from above or below
grade, and is part of a composite play structure.
a. ensure at least 50% of elevated play components are connected to a ramp
or transfer system, or as identified in Table 16.
6.18.9 Transfer Systems
a. provide transfer systems to connect elevated or ground-level play
components (e.g., transfer steps or platforms);
Table 16: Percentage of Elevated Play Components Required to be
Connected to Transfer Systems
Total Number of Elevated
Play Components
Total Percentage of Elevated Play
Components Requiring Ramp or Transfer
System
20 or more 50% minimum (25% ramp and ramp or transfer system 25%)
Less than 20 50% minimum (ramp or transfer system)
Examples of elevated play components.
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Inclusive Play Spaces6.18
254 City of Vaughan Inclusive Design Standards
Best Practice
The distance covered
by the transfer steps
should be the shortest
possible.
Note
A transfer platform is
used where transfer
is intended from a
wheelchair or other
mobility aid. Refer to
detailed requirements,
including means of
support and, surface
sizes for example,
identified in CSA,
Annex H.
Examples of supports
include a rope loop,
a loop-type handle,
a slot in the edge
of a flat horizontal
or vertical member,
poles or bars, or solid
D-shaped rings affixed
to corner posts.
b. ensure transfer steps are used where movement is intended from a transfer
platform to a level that provides elevated play components on an accessible
route; and
c. provide a minimum clear floor space of 915 mm wide by 1370 mm long
adjacent to all transfer locations onto play components (Figure 106).
Transfer Support
Transfer Platform Clear Space 610 mm x 610 mm (min.)
Clear Floor Space 915 mm x 1370 mm
Clear Floor Space 915 mm x1370 mm
For additional details refer to Section 2.5 Stairs and 2.6 Guards and Handrails.
Figure 106: Transfer Systems
6.18.10 Turning Space
a. provide a clear turning space of 1500 mm (minimum) or 1675 mm
(preferred) in diameter for mobility aids, on the same level as play
components (Figure 107).
1500 mm
(
m
i
n
.
)
1675 mm
(
p
r
e
f
e
r
r
e
d
)
Turning
D
i
a
m
e
t
e
r
Figure 107: Turning Space - Plan View
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Inclusive Play Spaces6.18
255 City of Vaughan Inclusive Design Standards
6.18.11 Ground-Level Play Components
A ground level play component is a play component that is approached and exited
at the ground level.
a. provide the ratio of ground-level play component alternatives, compared to
elevated play components, as identified in Table 17.
Table 17: Ground-Level Play Component Alternatives to Elevated Play Components
Number of Elevated Play Components provided
Minimum number of ground-level play components required to be on an accessible route
Minimum number of different types of ground-level play components required to be on accessible route
1 n/a n/a
2 to 4 1 1
5 to 7 2 2
8 to 10 3 3
11 to 13 4 3
14 to 16 5 3
17 to 19 6 3
20 to 22 7 4
23 to 25 8 4
More than 25 8 plus 1 for each additional 3 over 25, or fraction thereof 5
Source: Canadian Standards Association (CAN / CSA Z614-14, Annex H)
Examples of ground-level play components.
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257 City of Vaughan Inclusive Design Standards
Inclusive
Play Space
Design Guide 6.19
Application
This design guide is provided for use by City of Vaughan Staff when
designing new inclusive play spaces.
How to Use the Guide
The Inclusive Play Space Design Guide identifies key design features
for planning and designing an inclusive play space, with a focus on
the main accessibility features that are required to meet the diverse
needs of users of all ages and abilities, including children using the
play space as well as caregivers and companions. Additional design
considerations may also be required related to the broader play
space context and environment, including requirements for the site
and park where the play space is located (e.g., seating and viewing
areas for parents or caregivers). Overall, this Guide is intended to
welcome and address the needs of children, caregivers and users
of all age and abilities, emphasizing opportunities for inclusive and
shared play.
Reference
Sec. 2.4 Ramps
Sec. 2.5 Stairs
Sec. 2.6 Guards and Handrails
Sec. 2.10 Drinking Fountains
Sec. 2.12 Seating, Tables and Work
Surfaces
Sec. 3.1 Parking
Sec. 3.2 Passenger Loading Zones
Sec. 3.3 Exterior Paths of Travel
Sec. 4.3 Washrooms
Sec. 5.7 Lighting
Sec. 6.18 Inclusive Play Spaces
Note
This guide does not provide all
requirements for designing an inclusive
play space; only key requirements are
provided. Refer to Section 6.18, Inclusive
Play Spaces of these Guidelines and CAN
/ CSA Z614-14 (Annex H), for further
details.
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258 City of Vaughan Inclusive Design Standards
Designing an Inclusive Play Space
Key Features of an
Inclusive Play Space
Play spaces that offer children
of all abilities the opportunity
to interact and play with each other are essential to promoting
diversity and inclusion.
The following diagram identifies
important best practices when designing an inclusive play space.
Key features are numbered on
the diagram and described in this
guide.
1
3
5
4
2
Accessible Routes
Entry / Exit Points
Ground Surfaces
Elevated Play Components
Ground-Level Play Components
Note: Play spaces come in different shapes and sizes. This diagram is
provided for guidance and reference only.
Summary of 5 Key Features
The following provides a summary of the 5 key design features
when designing an inclusive play space.
1 Accessible Routes
Accessible route(s) connecting
to the play space boundary
from the parking lot, sidewalk
and other adjacent routes and
buildings are essential for easy
access to the play space.
Key Consideration:
Is there at least one accessible
route leading to the play space?
Diagram of Typical Play Space Features
1
Ac
c
e
s
s
i
ble
R
o
u
t
e
3
45
Play Space Boundary
5
2
Accessible route connecting to play space. Accessible route connecting to play space.
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259 City of Vaughan Inclusive Design Standards
2 Entry / Exit Points
Entry / exit points from an
accessible route along the
boundary of the play space for users of mobility aids to access
play components, where there
is a change in level.
Key Consideration: Is there at least one entry / exit
point (2 or more preferred) into
the play space?
Ground Surfaces
Surfacing is a key component in
designing safe and accessible
play spaces. Accessible surfaces
include poured-in place
rubber, shredded rubber and
engineered wood fiber.
Key Consideration:
Is the play space ground surface
accessible?
Elevated Play Components
An elevated play component
is a play component reached
from above or below grade,
and is part of a composite play
structure.
Note: Ramps, transfer systems,
steps, stand alone slides, decks
and roofs are not considered
elevated play components.
Two common methods for
providing access to elevated
play components are ramps and
transfer systems.
Key Consideration:
Are at least 50% of elevated
play components located on an
accessible route and connected
by a ramp or transfer system?
Play space is at-grade with accessible
route.
Curb ramp into play space where there is
a level change between accessible route and play space.
3
4
Shredded Rubber. Engineered Wood Fiber. Poured-in-Place Rubber.
Example of play structure with elevated play components.
Example of play structure with elevated
play components.
Ramp connected to elevated play components.
Transfer system to connect elevated play
components.
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260 City of Vaughan Inclusive Design Standards
5 Ground-Level Play Components
A ground-level play component
is a play component that is
approached and exited at ground
level.
When designing an inclusive
play space, one of the design
features is the provision of play
components along the accessible
routes for users who may not
be able to access components
located on elevated platforms.
The number and variety of
ground-level play components
required to be an accessible
route is determined by the
number of elevated play
components provided in the play
space.
Key Consideration:
Are the minimum number and
variety of ground-level play
components required to be along
an accessible route provided?
Note: A calculator to determine
the required number and variety
of ground-level and elevated
play components required in an
inclusive play space is provided
courtesy of the Canadian
Playground Safety Institute
(cpsionline.ca). The calculator
is based on CAN/CSA Z614-14
(Annex H) and can be adapted. Courtesy of the Canadian Playground Safety Institute (cpsionline.ca) from the Online
Accessibility Course.
*A negative number in the either bottom box means that there is more than the minimum number already on site
Step 1)
Assess Access to Elevated Components
Total # of Elevated Components =
If 20 or more components then ramps to 25% and ramp or transfer to an additional 25%
If 19 or fewer components than transfer system or ramp to 50% of components
Step 2)
Example of a ground-level play component. Example of an accessible swing.
STEP-BY-STEP GUIDE ON APPLYING ANNEX H
Step-by-Step Guide
The following step-by-step guide has been provided to assist in evaluating
a playspace for meeting the minimum requirements of Annex H. The
Total # Of Elevated Play Components =
Assess Present Situation
Total # Of Components Along Variety Of Play Types Along
Assess What Is Needed (from Table H.1)
Min. # Of Ground Level Components
Required Along Accessible Route Variety Of Different Play Types Required Along
How To Get There
Total # Of Components To Be Total Variety Of Play Types To Be
Additional Considerations
Directions to be provided to play equipment supplier when selecting play equipment:
1. Provide age range and number of children using play space;
2. Describe the vision for the proposed play space. Provide a Design Program which outlines the goals
and objectives for the play space;
3. Describe the site context - what is around the play area and how it will be used;
4. Provide a budget for the equipment, keeping in mind costs for landscaping and natural features;
5. Follow CAN / CSA Z614-14, Annex H accessibility standards and Section 6.18 Inclusive Play Spaces;
and
6. Emphasize equipment should fit into site plan, not vice versa.
Source: Adapted from “Let’s Play: Creating Accessible Play spaces: A Tool Kit for School-Based Groups”, Rick Hansen Foundation.
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261 City of Vaughan Inclusive Design Standards
Inclusive
Play Space
Checklist 6.20
Application
The information in this Checklist is intended to assist with reviewing
key design options for providing inclusive play spaces. Information
in this checklist may be updated based on new design standards
identified during implementation.
Use this Checklist when reviewing individual areas of each play
space, depending on the overall layout, features and type of
equipment that is provided.
Note
Refer to Sections 6.18 Inclusive Play Spaces and 6.19 Inclusive Play Space
Design Guide of the Vaughan Inclusive
Design Standards (IDS) and CAN /
CSA Z614-14 (Annex H) for detailed
information and accessibility criteria when designing a new inclusive play
space.
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262 City of Vaughan Inclusive Design Standards
Inclusive Play Space Checklist
The following checklist is intended for use by City of Vaughan Staff when reviewing key design options for
inclusive play spaces. The items in this Checklist are colour coded to match the information in Section 6.19
Inclusive Play Space Design Guide.
General Information Reviewed By
Reference (Identification # / Park Name):________________________________ Name:
Play space Type: Junior Senior Adventure Combination Water Features Title / Position:
Identify Total Number of Play Areas or Zones:__________ Department:
1. Key Design Consideration
1.1 Accessible Routes
1.1.1 Is there at least one (1) accessible route within the
boundary of the play space? Y N Comments:
1.2 Entry / Exit Points
1.2.1 Is there at least one (1) entry / exit point to the play space
(2 or more preferred) connected to an accessible route? Y N Comments:
1.3 Ground Surfaces
1.3.1 Is the play space ground surface accessible (specify
surface type)?
If yes, does ground surface material meet CSA standards for equipment and layout?
Y N Comments:
1.4 Elevated Play Components
1.4.1 Are at least 50% of elevated play components located on an accessible route and connected by a ramp or transfer system?
Y N Comments:
1.5 Ground-Level Play Components
1.5.1 Are the minimum number and variety of ground-level play components required to be along an accessible route provided?
Note: Use the Canadian Playground Safety Institute’s accessibility
component calculator to determine the required number of play components.
Y N Comments:
2. Additional Considerations
2.1 Are creative features that stimulate the senses provided
(Examples include: water and sand features, scent gardens, wind chimes and winding pathways)?
If yes, provide a description, including site context and amenities
provided adjacent to play space or in the park.
Y N Comments:
2.2 Does play equipment foster inclusive play and allow children of all ages and abilities to be part of the action / activities?
If yes, describe.
Y N Comments:
2.3 Does play space equipment meet accessibility requirements of CAN / CSA Z614-14 (Annex H)?
Note: A detailed assessment may be required.
Y N Comments:
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263 City of Vaughan Inclusive Design Standards
Dog
Off-Leash
Areas
Application
This section applies to newly constructed and redeveloped outdoor
off-leash dog areas.
6.21
Reference
Sec. 2.2 Doors and Doorways
Sec. 2.8 Rest Areas
Sec. 2.13 Animal Relief Areas
Sec. 5.8 Signage and Wayfinding
Sec. 6.16 Recreational Trails, Beach
Access Routes and Boardwalks
Best Practice
Providing a choice of accessible locations for wheeled mobility users within dog
off-leash areas can enable all people of
varying abilities to participate in similar
ways.
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Dog Off-Leash Areas6.21
264 City of Vaughan Accessibility Design Guidelines
Best Practice
Lighting level of 10 lux (1 foot-candles)
is recommended as a
minimum.
6.21.1 Design and Layout
a. locate along an accessible path of travel or trail;
b. provide signage in accordance with section 5.8;
c. entrance gate shall be accessible in accordance with section 2.2;
d. provide a level area min. 2400mm x 2400mm inside the offleash area and
adjacent to the accessible path of travel. This area shall have a firm and
stable surface;
e. provide a rest area with seating in accordance with section 2.8; and
f. provide waste receptacles in accordance with section 2.13.
Dog Off-Leash Area
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265 City of Vaughan Inclusive Design Standards
Temporary
Conditions 6.22
Application Reference This section applies to areas end building elements which are in the
process of maintenance, renovation or alteration and to moveable
elements which are not intended to be permanent.
Sec. 2.1 Ground and Floor Surfaces
Sec. 2.2 Ramps
Sec. 2.4 Guards and Handrails
Sec. 2.5 Overhanging and Protruding
Objects
Sec. 2.6 Rest Areas
Sec. 2.10 Seating, Tables and Work Surfaces
Sec. 3.3 Exterior Paths of Travel
Sec. 5.8 Signage and Wayfinding
Sec. 6.15 Outdoor Public Use Eating
Areas
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Temporary Conditions
6.22
266 City of Vaughan Inclusive Design Standards
6.22.1 Maintenance
Prioritize routine maintenance to accessible areas and elements above
maintenance of non-accessible areas and elements. This includes but is not
limited to snow and ice clearance, debris removal, illumination and equipment
operability.
6.22.2 Temporary Obstruction
Where a temporary obstruction is placed along a path of travel (for example,
construction, sidewalk patio, etc.),
a. ensure accessibility is maintained by creating an accessible path of travel
around the obstruction that is clearly indicated and signed; and
b. indicate the temporary disruptions on facilities’ websites.
6.22.3 Portable Accessible Features
6.22.3.1 Portable Ramps
Where temporary changes in level occur at an accessible path of travel, provide
temporary ramps or beveled covers which provide a smooth transition between
levels or over cables and other irregularities. Temporary ramps or covers should:
a. have highly contrasting colours;
b. be mechanically fastened to prohibit movement;
c. have slopes in accordance with section 3.3
Portable Ramp
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Temporary Conditions
6.22
267City of Vaughan Inclusive Design Standards
Cable Ramp
6.22.3.2 Portable Toilets
Where Publicly available portable toilets are provided,:
a. at least one shall be a larger size designed by its manufacturer to be
accessible;
b. where handwashing facilities are provided, they shall be accessible to a
person who is in a seated position and not foot activated; and
c. portable toilets and handwashing facilities shall be connected to all other
facilities by an accessible path of travel.
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269 City of Vaughan Inclusive Design Standards
Bike Paths 6.23
Application
This section applies to newly constructed and redeveloped biking
infrastructure
Reference
Sec. 2.9 Tactile Walking Surface
Indicators
Sec. 6.16 Recreational Trails and
Boardwalks
Use physical elements rather than
painted lines to separate bike traffic
from pedestrian and vehicular traffic.
Examples include planter boxes, planted
strips, concrete barriers, guard rails,
curbs and textured strips.
Best Practice
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270 City of Vaughan Accessibility Design Guidelines
Best Practice
A width of 2.1m for
one-directional bike
travel is the preferred
minimum, since it
allows two riders to
ride alongside each
other, or a stronger
rider to pass.
6.23.1 Design and Layout
i. Minimum width of a one-directional bike lane shall be 1.5m
ii. Minimum width of a two-directional bike lane shall be 3.0m;
iii. to avoid pedal strikes and handlebar strikes, all objects taller than 0.2m
should be set back a minimum of 0.2m from the clear width of bike
paths;
iv. provide tactile walking surface indicators where bike paths intersect
pedestrian and vehicular traffic;
v. provide cross slope between 2% and 4% to ensure that water and ice
does not accumulate on the path;
vi. Slatted openings such as catchbasins shall be oriented perpendicular to
the direction of bicycle travel; and
vii. provide a flush or beveled transition between bike paths and adjacent
areas which feature bicycle serving infrastructure such as bike racks,
rest areas and informational signs.
Bike path with tactile warning strip
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7.0Appendices
Table of Contents
7.1 Glossary .......................................................................... 273
7.2 List of Figures.................................................................. 289
7.3 List of Tables ................................................................... 293
7.4 Feedback Form ............................................................... 295
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273 City of Vaughan Inclusive Design Standards
Glossary 7.1
Access Aisle
An accessible and safe pedestrian space or route used for loading and unloading from vehicle, as well as safe
travel to and from designated accessible parking spaces to nearest accessible route / entrance. Access aisles
include pavement markings for easy identification and are often shared between accessible parking spaces.
Accessible
As applied to a site, building, or other facility, possessing the necessary characteristics for it to be entered,
exited, and used by people, including those with physical, sensory, communication, or cognitive disabilities.
Accessible Route
A pedestrian path of travel within an interior or exterior environment that is without barriers, as defined in
this Standard, and usable by all people, including those with physical, sensory, communication, or cognitive
disabilities.
Accommodation
A term used to reflect how an individual’s needs are met for unique circumstances where a solution may not
be “technically” feasible or practical to implement. Where barriers continue to exist because it is impossible
to remove those barriers at a given point in time, then accommodation should be provided to the extent
possible, short of “undue hardship”. There is no set formula for accommodating people with disabilities.
Each person’s needs are unique and must be considered afresh when an accommodation request is made.
A solution may meet one person’s requirements but not another’s, although it is also the case that many ac-
commodations will benefit large numbers of persons with disabilities. Accommodating an individual’s needs
through differential treatment must be achieved in a manner that maximizes integration and dignity.
Adaptable
The ability of a certain building space or element, such as kitchen counters, sinks, or grab bars, to be added
or altered so as to accommodate the needs of individuals with or without disabilities or to accommodate
the needs of persons with different types or degrees of disabilities.
Adaptable seating
a fixed seat or seats designed to facilitate a side transfer from a wheeled mobility device.
Addition
An extension or increase in floor area, number of stories or height of a building or structure. An expansion,
extension or increase in the gross floor area or height of a building or facility.
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Alteration
Any construction or renovation to an existing structure other than repair or addition. A change, addition or
modification in construction, change in occupancy or use, or structural repair to an existing building or facil-
ity. Alterations include, but are not limited to, remodeling, renovation, rehabilitation, reconstruction, historic
restoration, resurfacing of circulation paths or vehicular ways, changes or rearrangement of the structural
parts or elements, and changes or rearrangement in the plan configuration of walls and full-height partitions.
Normal maintenance, reroofing, painting or wallpapering, or changes to mechanical and electrical systems
are not alterations unless they affect the usability of the building or facility.
Ambient Light
The total amount of light in a space, including daylight or artificial light, whether from direct sources or re-
flected from surfaces in that space.
Amenities
Anything that adds to a person’s comfort or convenience. Amenities are objects placed in public spaces that
provide a convenience or service. Examples include (but are not limited to) drinking fountains, benches and
garbage containers. Organizations have the flexibility to determine what is an amenity based on their own
best practices and standards.
Amenity Strip
A section of a path or sidewalk that is set aside for placement of street furniture (e.g., benches, hydro poles,
vending machines and post boxes), to ensure it is located away from pedestrian path of travel.
Amenity Zone
A designated area, adjacent or connected to an accessible route, that provides amenities and services (e.g.,
street furniture, mailboxes, telephones).
Note: Amenity zones can also include utilities such as light posts and hydrants.
Anthropometrics
Refers to the study of human physical measurement, movement and proportions of the human body, with
respect to reach ranges, sight lines, etc.
Area of Refuge (or Rescue Assistance)
A safe holding area which has been designated in a Fire Safety Plan, with direct access to an exit and is
equipped with separate ventilation and communication equipment. It is a place where people can wait tem-
porarily until they can exit safely or await further instructions or assistance during an emergency evacuation.
Arena
Refers to an enclosed, indoor venue, often circular or oval-shaped and designed to showcase a variety of
performance or sporting events (e.g., hockey, basketball, football or soccer) in a large open space, typically
surrounded on most or all sides by tiered seating for spectators. Often, the key feature of an arena is that the
event space is the lowest point, allowing for maximum visibility.
Assembly Area
A room or space accommodating a group of individuals for educational, recreational, political, social, civic or
amusement purposes, or for the consumption of food and drink.
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Assistive Listening Systems (ALS)
Assistive listening systems (ALS) augment standard public address and audio systems by providing signals
which can be received directly by persons with special receivers or their own hearing aids and which elimi-
nate or filter background noise. The type of assistive listening system appropriate for a particular application
depends on the characteristics of the setting, the nature of the program, and the intended audience. Magnet-
ic induction loops, infrared and radio frequency systems are types of listening systems which are appropriate
for various applications.Refer to Induction Loop or Infrared Assistive Listening Systems.
Audible Signals
Signals which emit a distinctive sound, communication or alert to provide a warning or indicate a readiness to
respond (e.g., alarm bell or signal).
Automatic Door
A door equipped with electronic sensors allowing it to be opened and triggered when pedestrians approach
(e.g., typically sliding doors or swing doors equipped with guardrails for safety). See Power-Assisted Door.
Barrier
Refers to anything that prevents a person with a disability from fully participating in any aspect of society
because of their disability. This can include a physical barrier, an architectural barrier, an information or com-
munication barrier, an attitudinal barrier, or a technological barrier for example. It can also include policies
and practices that result in an obstacle or hardship (e.g., systemic barrier).
Beach Access Route
A route intended to help people get to a beach area, which does not include the beach area itself. It is often
constructed pathways that provide access from a parking lot, a recreational trail, a sidewalk or walkway, or an
amenity.
Bevel
A small slope cut into a right angle that helps mobility devices to cross a small elevation change.
Bollard
Typically a 900 mm high (minimum) post to mark a pedestrian path from vehicular traffic.
Braille
a system where raised dots are used to represent letters and words. Unified English Braille (UEB) is the braille
standard for Canada.
Cane-Detectable
Any object or a change in surface texture that falls within the detection range of a long white cane.
Change Bench
a fixed-height bench with the necessary clearances and design elements to support its use by people with
disabilities.
Note: Change benches are intended for use by people with disabilities with or without the assistance of an-
other person.
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Circulation Route or Path
An exterior or interior pedestrian way used for traveling from one place to another.
Clear Floor Space
The amount of unobstructed floor or ground space required to accommodate a single stationary user, or a
mobility device / aid, such as wheelchairs, scooters, canes and crutches.
Closed Circuit
A telephone with dedicated line(s), such as a house phone, courtesy phone or phone that must be used to
gain entrance to a building or part thereof.
Closer
See Door Closer.
Colour Contrast
Colour contrast is calculated in percent between foreground and background (e.g., light color on dark back-
ground). Light reflectance value (LRV) is a relative term used to describe how well a surface reflects light. A
LRV of at least 70% is considered to provide a suitable level of colour contrast and it is determined using a
scientific formula.
Construct
To do anything in the erection, installation, extension or material alteration or repair of a building and in-
cludes the installation of a building unit fabricated or moved from elsewhere and “construction” has a corre-
sponding meaning; (“construire”, “construction”, “travaux de construction”)
Common Use
Refers to those interior and exterior rooms, spaces or elements that are made available for regular and daily
for use by the occupants or visitors of a facility. (e.g., common use areas of an office may include kitchens,
reception areas, washrooms, etc.).
Communication Devices and Systems
Devices that enable or enhance the ability of people to receive or transmit information, usually electronically,
for communication.
Counter slope
the combined sum of the running slope of a curb ramp and of the gutter slope, in percentages.
Cross-Slope
The slope that is perpendicular to the direction of travel.
Crosswalk
That portion of a pedestrian crossing that is within the vehicular right-of-way.
Curb
A vertical or sloping construction element along the edge of a pavement or shoulder forming part of a gutter.
It strengthens and protects the edge of the pavement, and clearly defines the edge to vehicle operators. The
surface of the curb facing the general direction of the pavement is called the “face”.
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Curb Ramp
A sloped ramp surface cutting through a curb or built up to it (e.g., between the sidewalk and the road sur-
face).
Dais
Refer to Stage.
Deaf
A term to describe people with a severe to profound hearing loss (90 decibels or greater), with little or no re-
sidual hearing. Lowercase deaf is used when referring to the medical / audio logical condition of having little
or no hearing, while uppercase Deaf refers to individuals who identify themselves as deaf and share a culture
and community, not just a medical condition.
Deafened
A term used to describe individuals who grow up hearing or hard of hearing and suddenly, or gradually, ex-
perience a profound loss of hearing. Late-deafened adults usually cannot understand speech without visual
clues such as print interpretation (e.g., computerized note taking), speech reading or Sign Language.
Disability
Describes a functional limitation or activity restriction caused by an impairment. Common types include: sen-
sory (e.g., vision or hearing), mobility, physical, cognitive, learning or mental health disabilities. Refer to the
Ontario Human Rights Code for a detailed definition of disabilities.
Door Closer
A device or assembly used to open or close a door automatically.
Door Jamb
The vertical component of a door frame.
Dwelling
A housekeeping unit used or intended to be used by one or more people and usually contains cooking, eat-
ing, living, sleeping, and sanitary facilities.
Egress (Means of)
Means of egress refers to a continuous path of travel provided for the escape of persons from any point in a
building leading to a point of safety (e.g., a separate building or an exterior open space protected from fire
exposure), including exits and exit routes.
Elevator Lobby
The waiting area in front of an elevator.
Entrance
An access point into a building or portion of a building or facility used for the purpose of entering. An en-
trance includes the approach, the vertical access leading to the entrance platform, the entrance door, landing
area, vestibules (if provided), the entry door or gate, and
the hardware of the entry door or gate. The principal or main entrance of a building or facility is the door
through which most people typically enter (e.g., highest level of use).
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Environmental Mitigation
Activities that are intended to address any negative effects on the environment caused by this standard, such
as constructing a recreational trail, walkway, play space or parking lot.
Environmental Restoration
activities that will benefit the environment.
Exit
The part of a means of egress, including doorways, that leads from the floor area it serves to a separate
building, an open public thoroughfare, or an exterior open space protected from fire exposure from the
building and having access to an open public thoroughfare.
Exterior Path of Travel
Newly constructed and redeveloped exterior paths of travel that are outdoor sidewalks or walkways designed
and constructed for pedestrian travel and are intended to serve a functional purpose and not to provide a
recreational experience.
Facility
All or any portion of buildings, structures, elements, improvements, equipment and pedestrian or vehicular
routes located on a site or in a public right-of-way, where specific programs or services are provided or activi-
ties performed.
Fire Safety
A general term typically relating to the ability of a building or site to resist, suppress or control the onset and
spread of fire and the protection of building occupants.
Fire Safety Plan
An operational plan that provides information, directions, strategies and recommendations for the safe
evacuation of users during fire emergencies.
Firm and Stable Surface
Stable surfaces resist movement while firm surfaces resist deformation by applied forces. Accessible surfaces
remain unchanged by external forces, objects, or materials.
Flared Sides
A sloped surface that flanks a curb ramp and provides a graded transition between the ramp and the side-
walk. Flares bridge differences in elevation and are intended to prevent ambulatory pedestrians from trip-
ping. Flares are not considered part of the accessible route.
FM Assistive Listening System
FM assistive listening systems are variations on the commercial FM radio. Radio signals are broadcast by an
FM transmitter that is piggybacked on the sound system used in the facility. These signals are received by
individual “radios”, which are small pocket-size receivers tuned to the specific frequency used in the transmis-
sion.
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Foot-Candle (FC)
Refers to measurements of the visible light intensity on a surface, a distance from the light source. One foot-
candle is equivalent to the illumination produced by one candle (an optical standard reference) at a distance
of 305 mm (one foot). One foot-candle equals approximately ten lux. Foot-candle is the imperial measure.
Refer to Lux.
Forward Approach
Where a person will make use of a service counter, drinking fountain, or any other usable
element of the built environment, by positioning their body or mobility aid directly in front of
and facing the element.
Glare
An excessive reflection of light from a surface.
Grade
The slope parallel to the direction of travel that is calculated by dividing the vertical change in elevation by
the horizontal distance covered.
Guard
Protective barrier to prevent accidental falls at openings in floors and at the open sides of stairs, landings,
balconies, mezzanines and ramps. Handrail supports often act as guards.
Gutter
The sloped drainage area directly in front of a curb or curb ramp.
Gutter Slope
the cross fall of the drainage area at the edge of the street directly in front of a curb ramp.
Handrail
A horizontal or sloping rail intended for grasping by the hand for guidance or support.
Hard of Hearing
A term used to describe people with a hearing loss who rely on residual hearing to communicate through
speaking and speech-reading, as well as to hold conversations on the telephone. The degree of hearing loss
can range from mild to profound. People who are hard of hearing can understand some speech sounds, with
or without a hearing aid, and communicate primarily by speech. Persons who are hard of hearing often use
hearing aids, lip reading and other assistive technologies.
Illumination
the intensity of light, as measured in lux (lx).
Induction Loop Assistive Listening System
Infrared assistive listening systems operate on infrared light that is beamed from one or several infrared
transmitters to small, specialized receivers. There are several types of infrared receivers:
stethoscope-style that dangle from the ears, a headset type that fits over the ears, and a small pocket-size
type similar to the FM receiver. Where confidential transmission is essential (e.g., a ourt room setting), an
infrared system generally is more effective.
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In-Line Ramp
A ramp that does not change direction.
Intersection
A junction where two or more routes of travel (vehicular or pedestrian) meet or cross.
Landscaping or Landscaped Area
Means an area of land comprising trees, shrubs, flowers, grass or other horticultural elements. Landscap-
ing may include paths, patios, walkways, decorative stonework or other architectural elements designed to
enhance the visual amenity of a property but does not include open storage display areas, parking or loading
areas, or areas covered by driveways.
Lavatory
A bathroom sink.
Level Area
A specified surface that does not have a slope in any direction exceeding 1/4 inch (6.4 mm) in 1 foot (305
mm) from the horizontal (2.083-percent gradient).
Light Reflectance Value
the measure of visible and usable light that reflects from a surface.
Luminance
The intensity of light emitted or reflected in a given direction from the surface element divided by the area of
the element in the same direction.
Luminance (colour) contrast
The difference in light reflectance value between adjacent surfaces (e.g., light on a dark background or dark
on a light background).
Lux
The metric measurement for light intensity or illumination. See Foot-Candle.
Maintenance
Activities that are intended to keep existing public spaces in good working order. Maintenance can also re-
store the space or element back to its original condition. Maintenance work could include painting and minor
repairs, as well as removal of debris or obstructions.
Maneuvering Space
The minimum floor or ground area needed for users of mobility aids to move into or out of a place, space or
along an accessible pathway or route.
Mobility Aids (or Devices)
A term used to encompass the variety of assistive devices used by people with mobility / physical types of
disabilities, including manual and power wheelchairs, scooters, canes and crutches.
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Multi-Use Path
A shared pedestrian and cycling facility that is physically separated from motor vehicle traffi c by a hard-sur-
faced splash pad or by a grass strip.It is often referred to as part of a boulevard within the roadway or high-
way right-of-way.
Multi-Use Trail
A shared facility located outside the roadway right-of-way for use by cyclists, pedestrians and other non-mo-
torized users. If permitted by municipal by-law, multi-use trails may also be used by recreational motorized
vehicles.
New Construction
Site preparation for, and construction of, entirely new structures or buildings and including adjacent and sur-
rounding site area whether or not the site was previously occupied.
Off-Street Parking
Designated areas where vehicles can be parked on a temporary basis, whether or not there is a charge for
parking. This includes open area parking lots and structures, such as visitor parking spaces in lots, or multi-
storey parking garages at shopping centres.
On-Street Parking
designated spaces where vehicles can be parked on a temporary basis, located on a public highway, street,
avenue, parkway or similar type of road. On-street parking spaces often provide direct access to shops, of-
fices and other facilities.
Operable Control
The part of equipment or appliances that is used to insert or withdraw objects, to activate or deactivate, or to
adjust the equipment or appliance (e.g., a coin slot, pushbutton or handle).
Operable Portion
A part of a piece of equipment or appliance, used to insert or withdraw objects or to activate, deactivate or
adjust the equipment or appliance, such as a coin slot, push button or handle.
Passenger Loading Zone
Designated and signed area used for loading and unloading of passengers into or out of a waiting vehicle.
Passenger Pick-up Area
An area where pedestrians board and disembark from road vehicles.
Pedestrian Access Route
An accessible route or corridor for pedestrian use within the public right-of-way.
Pedestrian area
An area where pedestrian traffic is permitted.
Note: This term applies to both exterior and interior spaces and can include walkways, halls, corridors, and
aisles, as well as open spaces such as lobbies, atria, malls, or parks.
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Pedestrian Clearance Interval
The maximum time required for a pedestrian who has started their crossing at a crosswalk to arrive at a point
clear of intersecting traffic.
Notes:
1) The pedestrian clearance interval is indicated by a flashing signal, and follows the brief (4 to 7 s) “Walk”
signal that alerts pedestrians to begin their crossing.
2) Pedestrian clearance time is computed as the crossing distance divided by the walking speed, usually calcu-
lated as 0.8 m/s.
3) When the pedestrian clearance interval begins, pedestrians should either complete their crossing if already
in the intersection or refrain from entering the intersection until the next pedestrian walk interval is displayed.
Pedestrian crossing
The combination of crosswalk segments, curb ramps/blended transitions, medians, and refuge islands that
connect departure and arrival walkways across a vehicular right-of-way.
Pedestrian Right-Of-Way
That portion of the public right- of-way that is dedicated to the unrestricted movement of people.
Pedestrian Route
A continuous and unobstructed path of travel within a pedestrian circulation area that provides accessibility.
Permanent
in relation to residential accommodation, a term used to describe any dwelling (house, semi-detached,
duplex, row house, multiplex, townhouse, condominium, or apartment) that one or more persons live in as
their primary residence.
Pictogram
A pictorial symbol or image that represents activities, facilities, spaces or concepts.
Platform Lift
An elevating device that is installed at a permanent location in a building structure and is used to transport
people with disabilities on a platform that moves between permanent levels
Power-Assisted Door
A door with a mechanism that opens the door automatically, upon the activation of a switch, button or a
control. The door also remains in the “open” position for a set period of time to allow safe passage. See Auto-
matic Door.
Public Entrance
An entrance that is not a service entrance or a restricted entrance.
Public Right-Of-Way
Private property or public land, usually in interconnected corridors, that is acquired for or devoted to pedes-
trian and vehicular purposes.
Public Use
Buildings, facilities and interior or exterior rooms, spaces, sites or elements that are made
available to the public.
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Raised Crossing
A crossing where the crosswalk is elevated 80 to 150 mm above the adjacent road surface, with ramps on
the approaches. It is designed to reduce speeds and draw attention to the crosswalk so that pedestrians can
traverse the road safely.
Raised Intersection (or zero grade crosswalk)
a flat, raised area that covers an entire intersection, with sloped surfaces installed on all vehicular approach-
es.
Note: The intersection is usually raised to the level of the sidewalk or slightly below to provide a lip that is
detectable by people with low or no vision.
Ramp
a sloping walkway leading from one level to another, which has a running slope with a ratio steeper than or
equal to 1:20 (5%).
Recreational Trails
Public trails intended to allow pedestrians to participate in recreation and leisure activities, such as walking
through parks, using playgrounds, or enjoying nature. The primary purpose is a recreational experience not a
functional purpose.
Redeveloped or Redevelopment
A planned significant alteration to a public space. It does not include maintenance activities, environmental
mitigation or environmental restoration.
Repair
The reconstruction, replacement or renewal of any part of an existing building for the purpose of its mainte-
nance or to correct damage.
Rest Area
A dedicated space on a recreational trail or exterior path of travel intended for public use that allows a per-
son to to move out of the flow of pedestrian traffic to stop and rest.
Running Slope
The slope that is parallel to the direction of travel.
Service Counter
A raised surface on which business is transacted. Service counters can be composed of either built-in (e.g.,
kiosks) or loose furniture (e.g., podiums). Other examples of service counters include: ATMs, checkout coun-
ters, self service kiosks, food vendor, and information.
Service Entrance
An entrance not intended for use by the public and used primarily for delivery of goods and services.
Service Room
A room provided in a building to contain equipment associated with building services.
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Service space
A space provided in a facility to facilitate or conceal the installation of facility service facilities such as chutes,
ducts, pipes, shafts or wires.
Shall
Denotes a mandatory specification or requirement.
Shared-Use Walkway
A path of travel, separate from a vehicular route, where pedestrians on foot and those using various types of
mobility devices (e.g., manual or powered wheelchairs, scooters, canes, long white canes, walkers, or crutch-
es) share space with people who use non-motorized items (e.g., skateboards, inline skates, bicycles).
Short-Term Accommodation
Any hotel/motel, hostel, education residence, emergency shelter, or other communal residence that one or
more persons occupy temporarily.
Should
Denotes an advisory specification or recommendation.
Side Approach
Where a person will make use of a service counter, drinking fountain, or any other usable element of the built
environment, by positioning their body or mobility aid perpendicular to the element.
Sidewalk
A surfaced pedestrian way contiguous to a street used by the public. (As differentiated from the definition of
“Walk”.)
Sightline
The line of view between a person in an audience and a performance, speaker or displayed item.
Sign or Signage
Information provided in the form of visual and tactile communication that incorporates one or more of the
following elements:
a) alphanumeric characters;
b) pictograms;
c) illustrations (plans, etc.); or
d) braille.
Signal-controlled intersection
An intersection where movement of pedestrians and vehicles is regulated by signals and designated signage.
Sign-Controlled Intersection
An intersection where movement of pedestrians and vehicles is regulated by designated signage.
Site
A parcel of land bounded by a property line or a designated portion of a public right-of-way.
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Slip lane/uncontrolled access ramp
A channelized vehicular route without stop controls that connects two vehicular rights-of-way.
Slip-Resistant
A surface that provides sufficient frictional counterforce to the forces exerted in walking to
permit safe ambulation.
Slope
The ratio of rise to run on an inclined surface.
Splitter Island
A flush or raised island that separates entering and exiting traffic (e.g., at a roundabout intersection).
Sprinklered
Refers to a building or any part of a building equipped with an automatic sprinkler system.
Stable Surface
Refers to a surface that does not deform or erode under the angular forces of permitted users travelling in a
straight line or turning.
Stage
Refers to a space designed primarily for performances and is typically elevated from the audience seating
area.
Stair System
Refers to combined elements that make up a typical stair, including steps, landings, and
handrails, for example.
Street Furniture
Elements in the public right-of-way that are intended for use by pedestrians, including benches, lighting fix-
tures, waste dispensers and paper vending machines, for example.
Tactile
Describes an object that can be perceived using the sense of touch, and typically provided for users with vi-
sion loss.
Tactile Attention Indicator
A TWSI comprising truncated domes that signals a need for caution at a change in elevation, a vehicular
route, train tracks, or other potential hazard.
Tactile Direction Indicator
a TWSI that uses flat-topped elongated bars to facilitate wayfinding in open areas.
Tactile Markings
Lettering or graphics that are slightly raised above the surface.
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Tactile Walking Surface Indicator (TWSI)
a standardized surface, detectable underfoot or by a long white cane, to assist people with low vision or
blindness by alerting or guiding them.
Touch Tour
Typically refers to tours provided by museums or other cultural / arts facilities that allow users with vision
loss to touch and feel objects, displays and features, for example to gain a sensory understanding of objects
and allow individual exploration. Tactile experiences may include: replicas, models, props, and handling ob-
jects which convey one aspect of the work.
Trailhead
A trailhead is a designated point of access that may contain a parking area, information on kiosks, informa-
tion on signage, rest areas, washrooms, water fountains or other user amenities, which are typically reached
by vehicular or pedestrian access.
Transfer Space
An unobstructed area that allows the positioning of a wheeled mobility device to enable a person to transfer
to another adjacent seated position.
TTY, Teletypewriter or ext Telephone
TTY is the abbreviation for “teletypewriter” and refers to a means of electronic communication between deaf
people or deaf and hearing people using interactive, text-based communication. Used in conjunction with a
telephone, this device transmits and received typewritten message using coded signals across the standard
telephone network. The term TTY also refers to devices known as “text telephones” and TDD’s.
Vehicular Right-Of-Way
That portion of the public right-of- way dedicated to the movement of motorized (mechanically propelled)
vehicles for the transport of people or goods. This includes roadways, transit ways, and rail lines.
Vibro-Tactile Walk Indicators
Push-button signal devices at pedestrian crossings. They vibrate and communicate the walk cycle through the
sense of touch.
Video Signage
Video signage refers to video devices such as televisions, computer monitors / screens, and flat anel displays
that may be used to provide information (e.g., directories). Advantages of video signs include the use of mo-
tion to attract attention, and the ability to rapidly update the content of the signs.
Vision Loss
This term usually refers to a progressive decrease in visual acuity. However, it can refer to the sudden onset
of substantial acuity decrease or total blindness.
Vision Panel
A glazed opening in a door leaf which allows people to see through to the other side without
opening the door.
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Glossary of Terms7.1
287 City of Vaughan Inclusive Design Standards
Visitable
In relation to residential accommodation, any dwelling that offers a basic level of access to accommodate
visitors such as people who use a wheeled mobility aid, people who are older, or residents who might have a
temporary disability. Visitable dwellings allow a person to enter a dwelling safely, manoeuvre independently
throughout the visitable level, and use the toilet facilities.
Visual contrast
visual perception between one element and another.
Note: Visual contrast can be achieved through a difference in luminance, which is also referred to as lumi-
nance (colour) contrast. It can also be achieved through luminance (colour) contrast if there is adequate light-
ing for users to perceive the difference in colour.
Walk
An exterior prepared surface for pedestrian use, including pedestrian areas such as plazas and courts.
Walk Signal Interval
That phase of a traffic signal cycle during which a pedestrian is to begin crossing, typically indicated by a
“WALK” message or the walking person pictogram and its audible equivalent.
Wayfinding
A spatial problem-solving process based upon consistent use and organization of definite sensory cues in the
environment that individuals use to understand where they are, know where their desired location is, and
know how to get to that destination from their present location.
Wheeled Mobility Device
A collective term used to describe a range of wheeled personal transportation devices, including manual
wheelchairs, powered wheelchairs, and mobility scooters.
Note: Where a clause in this Standard applies to a single type of mobility device, the specific term for that
device will be used (e.g., manual wheelchair, powered wheelchair, mobility scooter).
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List of Figures 7.2
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List of Figures7.2
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List of Figures7.2
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295 City of Vaughan Inclusive Design Standards
Feedback Form 7.4
Submit to:
Warren Rupnarain, Accessibility and Diversity Coordinator
Phone: 905-832-2281, ext. 8641 Fax: 905-832-8575
Email: warren.rupnarain@vaughan.ca
The City of Vaughan would like to receive comments and
information related to any proposed changes to these Inclusive
Design Standards.
Vaughan City Hall, Level 100
2141 Major Mackenzie Dr. Vaughan, ON, L6A 1T1
Submitted by:
Please include section referencing, revised wording and
reasons for proposed changes. Name:
Company / Organization:
Phone Number:
Address:
Email:
Proposed Changes and Rationale:
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293 City of Vaughan Inclusive Design Standards
Table No. and Title Section Page
List of Tables 7.3
Common Elements: Exterior and Interior
1 Minimum Clearance at Doors
2 Truncated Dome Spacing Requirements
3 Elongated Bar Spacing Requirements
4 Minimum Number of Accessible public telecom amenities Required
Exterior Environments
5 Accessible Parking Provision Requirements
6 Change in Level - Slope Requirements
Interior Environments
7 Minimum Dimensions for Elevator Car and Door Clear Width
8 Minimum Number of Universal Washrooms per Building
9 Minimum Number of Water Closet Stalls Required to be Accessible
10 Minimum Number of Accessible Showers
Systems, Controls and Communications
11 Provision of Area of Refuge Spaces
12 Lighting Requirements for Exterior and Interior Environments
13 Character Height at Maximum Viewing Distance
Special Facilities and Spaces
14 Common Assembly Areas
15 Accessible and Adaptable Seating Requirements in Assembly Areas
2.2 25
2.9 52
2.9 53
2.11 60
3.1 76
3.3 90
4.2 116
4.3 120
4.3 120
4.4 138
5.6 164
5.7 168
5.8 173
6.1 185
6.1 186
16 Percentage of Elevated Play Components Required to be Connected to Transfer Systems 6.18 253
17 Ground-Level Play Component Alternatives to Elevated Play Components 6.18 255
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