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HomeMy WebLinkAboutCS 11-24Report to Executive Committee Report Number: CS 11-24 Date: May 6, 2024 From: Laura Gibbs Director, Community Services Subject: Community Safety & Well-Being Plan - File: A-1440-001 Recommendation: 1. That the Community Safety & Well-Being Plan, as set out in Attachment 1, be endorsed; and 2. That the appropriate officials of the City of Pickering be authorized to take necessary actions as indicated in this report. Executive Summary: The purpose of this report is to seek Council’s endorsement of the Community Safety & Well-Being (CSWB) Plan. At the meeting on March 27, 2023, through Resolutions #127/23 and #128/23, Council endorsed the creation of a Community Safety & Well-Being Advisory Committee (CSWBAC), including the approval of a Committee Terms of Reference respectively. A key priority for the CSWBAC was to assist staff in the development of the City’s first CSWB Plan and identify, through this plan, strategic actions that will assist the City in addressing various community safety issues and challenges. At the meeting on November 27, 2023, Council received the Draft CSWB Plan. Resolution #327/23 directed staff to carry out Phase 2 of community consultation on the draft plan and return a final CSWB Plan to Council by Q2, 2024. The draft CSWB Plan (Attachment 1) is a five-year plan (2024-2029) that includes seven priority areas and sixty-one strategic actions, as well as the development of five guiding principles. The plan was developed through a comprehensive community consultation process that involved a community-wide survey, numerous partner and key stakeholder interviews and discussions, and a series of public meetings, open houses, and community pop-up events. An internal City Staff Committee (CSWB Internal Working Team), comprised of staff from various departments, also provided valuable feedback throughout the development of the CSWB Plan. Relationship to the Pickering Strategic Plan: The recommendations in this report respond to the Pickering Strategic Plan Priorities of Advocate for an Inclusive, Welcoming, Safe & Healthy Community; Advance Innovation & Responsible Planning to Support a Connected, Well-Serviced Community; and Strengthen Existing & Build New Partnerships. CS 11-24 May 6, 2024 Subject: Community Safety & Well-Being Plan Page 2 Financial Implications: $25,000 was included in the 2024 Current Budget to support the development of the CSWB Plan as well as to advance strategic actions identified in 2024. Future budgetary implications to support the implementation of the CSWB Plan will be considered through subsequent budget submissions. Discussion: The purpose of this report is to seek Council’s endorsement of the CSWB Plan. The City of Pickering takes pride in being a vibrant, caring community rich in history and diversity. However, in recent years, Pickering, similar to other growing communities, has experienced increasing community safety needs that have been recognized by Council and residents. A. CSWB Plans are legislated for Upper Tier Municipalities As per the Safer Ontario Act, 2018, c.3 – Bill 175, CSWB Plans came into enactment in the current Police Services Act, R.S.O. 1990, c.p15. Under the legislation, all municipalities (except lower tier) were required to create and by resolution adopt a CSWB Plan by July 1, 2021. This legislation applies to the Region of Durham. B. Pickering’s approach to CSWB has been developed over the past five years While it remains an upper tier regional responsibility, it is recognized that lower tier municipalities play an instrumental role to help to facilitate community safety efforts. As such, on February 25, 2019, Council directed Community Services staff to begin the work of developing the City’s first ever CSWB Plan (Resolution #43/19). Although the pandemic slowed down the pace of development in 2020 & 2021 because opportunities for engagement were limited, staff achieved many important milestones that laid the foundation for the development of a comprehensive CSWB Plan informed by government and community stakeholders. These milestones include the following: Year 2019: • Internal Consultation: City staff conducted initial interviews with Members of Council and City staff regarding community safety and well-being in Pickering. Common themes were identified, including homelessness, mental health issues, addiction and antisocial behavior, emotional violence, various levels of mischief and crime, drugs and increased trafficking, high traffic and careless driving, and social issues, including neighbour disputes and bullying. Additional surveys with the community were required to better understand the needs of the community. Year 2020: • Strengthened partnerships with Durham Region Police Service (DRPS) & Town of Ajax to start drafting CSWB actions for future planning. • Established partnership with 211 Ontario and Caremongers to better support food insecurity. CS 11-24 May 6, 2024 Subject: Community Safety & Well-Being Plan Page 3 Year 2021: • Council approved the funding of a permanent full-time position to support the development and implementation of the CSWB Plan. The position of Community Safety & Well-Being Advisor was filled in 2023. Year 2022: • Council endorsed the City of Pickering’s application to become a member of the Canadian Municipal Network on Crime Prevention. • Staff actively participated in the development of a Durham Region CSWB Plan. • The Region of Durham Council endorsed the Durham Region CSWB Plan. Year 2023: • In January, Council directed staff to review the creation of a CSWBAC made up of a cross section of community representation and establish a Homelessness Task Force to support and address the needs of the homeless population in collaboration with Durham Region. In March, Council approved a CSWBAC and its Terms of Reference. • In June, the CSWB Advisor was hired, and an internal CSWBAC was established to support the development of the City’s first CSWB Plan. • In November, Council was presented with the draft CSWB Plan. Council directed staff to undertake Phase 2 of community consultation of the draft plan. • In December, Council endorsed its Corporate Strategic Plan (2024-2028), and identified key priority #2: “Advocate for an Inclusive, Welcoming, Safe & Healthy Community. This priority included a number of strategic action items focused on community safety and well-being. C. The CSWB Plan included four phases of development In order to develop an inclusive and thorough CSWB Plan, tailored to address Pickering’s specific needs and challenges, a planning process was developed to ensure that residents had an opportunity to provide their input and insights. The development process was launched in July 2023 and involved a four phased approach: Phase 1: Research, Needs Assessment & Community Consultation Survey Phase 2: Draft Plan Analysis & Development Phase 3: Key Stakeholder Engagement & Community Consultation on draft Plan Phase 4: Finalization of the CSWB Plan D. Community Consultation Summary The CSWB Plan was developed using valuable feedback from key community and organization stakeholders, community residents, Council and staff. The engagement included CS 11-24 May 6, 2024 Subject: Community Safety & Well-Being Plan Page 4 a variety of tactics to ensure that everyone had an opportunity to share their views. The following summarizes the feedback received. • 14 Outreach Sessions held at various community locations: Recreation & Community Centres, Pickering Public Libraries, a Community Listening Session, Canada Day celebrations, Dedicated Advocacy Resource Support (DARS) engagement sessions, Summer Reading Club Launch Party, Youth Drop In, Pickering Town Centre, Pickering Farmer’s Market. Residents were directed to provide feedback through the digital survey. • Community-wide Survey, 332 responses were received, the most significant safety priorities identified for the Pickering community: Feeling safe walking home in the community; Having safe park trails that are clean, tidy, and well-cared for to promote healthy living; Local access to health services and nutritious foods; Safe playgrounds; and, Feeling safe driving in the community. The next phase of Community Consultation allowed residents the opportunity to review the draft Plan and provide additional feedback in advance of the Plan being finalized. The consultation efforts resulted in the engagement of over 300 participants. • A total of nine Advisory Committees & Task Force Engagement Sessions were held, yielding input from over 110 community voices. • Two Open Houses and two Pop-Up outreach sessions within community centres were held gaining feedback from over 160 residents. • A total of eight Key Stakeholder Engagement Sessions were conducted. Key themes that emerged: Incorporating guiding values and principles to the plan; Identifying action items for specific marginalized community groups (Indigenous, 2SLGBTQIA+); Prioritize safety for parks, roads, and walking paths; Incorporating training that encompasses all levels and layers of oppression; Prioritizing Indigenous relationship building; and, Language Inclusion (interpreters for events, meetings, more access to translation in more languages). Further community consultation details have been summarized in Appendix B and Appendix C of the CSWB Plan. E. Pickering’s CSWB Includes seven priority areas and sixty-one action items After a thorough process spanning seven months, the CSWB Plan has resulted in the development of a Plan that will serve the community well over the next five years. A total of seven priority areas have been identified, totaling 61 strategic actions as follows: Priority 1: Improve Community Vitality – Nine Strategic Actions. • Objective – Create a sense of belonging with residents through targeted initiatives like volunteer programs, programs targeting social isolation, or programs and events that support socialization and community pride. CS 11-24 May 6, 2024 Subject: Community Safety & Well-Being Plan Page 5 Priority 2: Strengthen Learning, Education, Partnership and Creative Communities – Ten Strategic Actions. • Objective: Create opportunities for residents to learn about community safety and well- being and contribute to solutions in creative ways. Priority 3: Create Safe and Welcoming Neighbourhoods – Twelve Strategic Actions. • Objective: Creating safe, clean, attractive, and welcoming spaces. Park design, neighbourhood beautification, safe trails that promote healthy living, public art, spaces that promote healthy lifestyles (outdoor gym or hiking trails), lighting and cameras, and enhanced road safety using elements such as streetlighting and cameras. Priority 4: Increase Physical Health and Mental Health – Ten Strategic Actions. • Objective: Through community spaces like community centres, community gardens, libraries, and programs that support physical and mental health. Priority 5: Improved Living Standards – Seven Strategic Actions. • Objective: Attracting businesses to bring new jobs to Pickering, making programs and services accessible to all residents regardless of income through low cost, subsidized or free programs and services, supporting food security through targeted programs. Priority 6: Support Basic Needs – Seven Strategic Actions. • Objective: Access to nutritious food, shelter and personal care/hygiene products and services through programs and services. Priority 7: Promote EDI (Equity, Diversity, Inclusion), Accessibility & Reconciliation – Six Strategic Actions. • Objective: Create opportunities for engagement and relationship building through safer community spaces, programs, events, and community expression. This priority spans across each priority area and is a non-exhaustive list that will reflect current context. Through the effective implementation of the Pickering CSWB Plan, and working closely with our valued partners, including Region of Durham and DRPS, the City of Pickering is positioned to support an inclusive, welcoming, safe, healthy and connected community. Attachment: 1. Community Safety & Well-Being Plan CS 11-24 May 6, 2024 Subject: Community Safety & Well-Being Plan Page 6 Prepared By: Approved/Endorsed By: Original Signed By Original Signed By Elaine Knox Laura Gibbs, MBA, MSc. Community Safety & Well-Being Advisor Director, Community Services Original Signed By Marilou Murray Manager, Community Services Administration & Strategic Initiatives LG:mm Recommended for the consideration of Pickering City Council Original Signed By Marisa Carpino, M.A. Chief Administrative Officer Attachment 1 to Report CS 11-24 Pickering Community Safety & Well-Being Plan 2024 - 2029 Land Acknowledgement The City of Pickering resides on land within the Treaty and traditional territory of the Mississaugas of Scugog Island First Nation and Williams Treaties signatories of the Mississauga and Chippewa Nations. Pickering is also home to many Indigenous persons and communities who represent other diverse, distinct, and autonomous Indigenous nations. This acknowledgement reminds us of our responsibilities to our relationships with the First Peoples of Canada, and to the ancestral lands on which we learn, share, work, and live. Artwork by Pickering Resident, Daniel Davis Pickering CSWB Plan | 3 Contents page Land Acknowledgement 2 Acknowledgements 4 Introduction 5 Durham Region’s Community Safety & Well-Being Plan 8 Pickering Profile 15 Canadian Index of Well-Being 20 Community Safety & Well-Being Planning Framework 21 Community Consultation 22 Pickering’s Community Safety & Well-Being Team and Leadership 25 Pickering’s Community Safety & Well-Being Plan Priorities 27 Action Plan for Pickering 31 Reporting & Evaluation 39 Appendix A: Definitions 41 Appendix B: Community Safety & Well-Being Phase 1 Survey Results 42 Appendix C: Community Safety & Well-Being Phase 2 Consultation Results 62 4 | Pickering CSWB Plan Acknowledgements The Community Safety & Well-Being Plan has been created in partnership with various individuals, agencies, committees, and organizations. This Plan strives to be representative of individual, resident, and agency voices. Pickering’s Community Safety & Well-Being Plan acknowledges the following partners for their collaboration: Community Safety & Well-Being Advisory Committee Community Safety & Well-Being Internal Working Group Region of Durham Pickering Public Library Pickering City Council DARS (Dedicated Advocacy Resource Support) Inc. Durham Community Health Centre Accessibility Advisory Committee Cultural Advisory Committee Pickering Anti-Black Racism Taskforce Waterfront Visionary Advisory Committee Teen Advisory Group Community Living Centre for Immigration & Community Services Welcome Centre PFLAG (Parents, Families, and Friends of Lesbians and Gays) Durham Community Care Durham Christian Faith Outreach Centre Durham Mental Health Services Community Development Council Durham Victim Services of Durham Region Women’s Multicultural Resource & Counselling Centre of Durham Pickering CSWB Plan | 5 Introduction The City of Pickering is home to approximately 101,000 residents and is one of eight lower-tier municipalities within the Region of Durham. Residents are rooted in Pickering through various communities, including an urban area as well as the hamlets of Claremont, Greenwood, Whitevale, Cherrywood, Brougham, Mount Zion and rural and agricultural areas, all boasting unique features and charming qualities that come together to form our robust community. The City of Pickering offers a variety of opportunities for residents to prosper and thrive in and takes pride in being a dynamic and engaging community where residents, business partners, community organizations and staff work together to create a community of choice. Pickering’s Community Safety & Well-Being (CSWB) Plan will be a guide to growing the community in a manner that supports individual safety and builds on the sense of community found throughout Pickering. The plan addresses needs and gaps that were identified by residents, community stakeholders, and municipal staff, and will remain adaptable to address new concerns as they arise Demographic Profile As the eastern gateway to the GTA, Pickering is strategically located where Toronto, York and Durham Regions meet. As the most westerly lower tier municipality of Durham Region, Pickering is a growing community that blends business opportunities, cultural diversity, a robust urban centre and historical rural settings with a picturesque Lake Ontario waterfront. Pickering boasts high quality parks, recreational amenities, a strong education system, good quality jobs and employment opportunities, and provides a vast array of programs and services to meet the needs of a growing community. N Brock Uxbridge Scugog Clarington Oshawa Whitby Ajax Pickering 6 | Pickering CSWB Plan Population and Growth Until recently, population growth in Pickering has been quite slow due to a fixed urban boundary. This has begun to change with the development of the Seaton community in the north and residential intensification efforts within the City Centre and Kingston Road corridor. Between the 2016 and 2021 Census periods, the City grew from 91,771 to 99,186 persons. This is a five-year growth rate of 8% over the same period. The current population in 2024 is 101,000. However, Pickering is set to undergo substantial growth in the years to come, and by 2042, Pickering’s population is forecasted to grow to 185,044 – a growth of 85%. Planned population growth is allocated to new communities and strategic growth areas. This includes the Seaton community in central Pickering that is guided by the Province of Ontario’s Central Pickering Development Plan. At build-out, Seaton will be home to 70,000 new residents. Additionally, higher density residential intensification is planned for the City Centre, Brock Road, and Kingston Road corridor area, which are intended to be compact, walkable, close to transit, and environmentally sustainable communities. City of Pickering Population Growth from 2001 to 2021Figure 1: City of Pickering Population Growth from 2001 to 2021 Source: Statistics Canada, Census of Canada Figure 2: City of Pickering Population Forecast for 2022 to 2042 Source: City of Pickering. Detailed 20 Year Population Forecast. March 2023. 87,139 87,838 88,720 91,771 99,186 86,000 88,000 90,000 92,000 94,000 96,000 98,000 100,000 2001 2006 2011 2016 2021 100,000 118,091 139,430 163,350 185,044 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 170,000 180,000 190,000 2022 2027 2032 2037 2042 City of Pickering Population Forecast for 2022 to 2042 Figure 1: City of Pickering Population Growth from 2001 to 2021 Source: Statistics Canada, Census of Canada Figure 2: City of Pickering Population Forecast for 2022 to 2042 Source: City of Pickering. Detailed 20 Year Population Forecast. March 2023. 87,139 87,838 88,720 91,771 99,186 86,000 88,000 90,000 92,000 94,000 96,000 98,000 100,000 2001 2006 2011 2016 2021 100,000 118,091 139,430 163,350 185,044 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 170,000 180,000 190,000 2022 2027 2032 2037 2042 1 City of Pickering. Detailed 20 Year Population Forecast. March 2023 Pickering CSWB Plan | 7 Why develop a Community Safety & Well-Being Plan? An approved Community Safety & Well-Being Plan (CSWBP) is a legislated requirement for all upper tier Ontario municipalities under the Safer Ontario Act, 2018. As per the Safer Ontario Act, 2018, S.O. 2018, c. 3 – Bill 175, the Community Safety & Well-Being Plan (CSWB Plan) came into enactment with the Police Services Act, R.S.O. 1990. Following an extension due to COVID-19, all upper tier municipalities were to create, and by resolution, adopt a CSWB Plan by July 1, 2021. The Region of Durham CSWB Plan was approved by Regional Council in November 2021. As a lower-tier municipality, the City of Pickering met the legislated mandate as a participant in the Region of Durham’s plan. In two tier municipalities, it is the responsibility of the upper tier to develop and implement the Plan, through the creation of measurable goals and objectives. Lower tier municipalities play an instrumental role to facilitate those efforts. The City of Pickering wanted to take a more inclusive and direct service delivery approach through the development of the Community Safety & Well-Being Plan. As such, on February 25, 2019, Community Services staff were directed by Council to begin work on development of a City of Pickering CSWB Plan, as per Resolution #43/19. The City’s plan is intended to identify strategies that would work as a companion document to support and help implement the Region’s CSWB but also work towards addressing locally identified issues. 8 | Pickering CSWB Plan Durham Region’s Community Safety & Well-Being Plan Durham Region’s CSWB Plan serves as an umbrella document creating the opportunity for plans and strategies at the regional, municipal and community levels to align. The regional plan creates a formal framework to convene system and sector leaders to share, plan, and strategize together. This includes the involvement of persons with lived experience and the not-for-profit community, which is vital to Community Safety & Well-Being. Work to develop the Region’s CSWB Plan took place over two years and involved extensive community engagement, including: a Community Partner Roundtable, internal working groups, an area municipal working group, two community surveys and three open houses, all under the direction of a system-leader level Steering Committee with representation from across the Region. This work resulted in the development of the Region's Community Safety & Well-Being Plan, which identifies seven priority risk factors. Key Data on Risk Factors in Durham Region: 15% of Durham Region students seriously considered attempting suicide, representing approximately 4,000 students (2017) 7,506 low-income applicants were on the Durham Access to Social Housing (DASH) wait list (2019) 31% of violent crimes were domestic- related (2020) 54% of mental health related calls to Police resulted in apprehension (2020) 666 visits to the emergency room for opioid poisonings in 2020, which is triple from 231 in 2015 76% of adults 18+ are worried about their own or household members’ mental health (2020) 47% of adults who rated sense of belonging as somewhat weak or very weak (2020) 22% of households reported any level of food insecurity (2020) 8.2 years is the average wait time on the DASH wait list for non-senior singles without priority status (Durham Region, 2021) In The 2015 National Canadian Homeless Youth Survey, “42% of participants reported 1 or more suicide attempts, 85.4% fell in a high range of psychological distress, and key indicators of risk included an earlier age of the first episode of homelessness, female gender, and identifying as a sexual and/or gender minority (lesbian, gay, bisexual, transgender, queer, and 2 spirit [LGBTQ2S]).” (Kidd, 2017) Pickering CSWB Plan | 9 The Durham Region CSWB Plan has identified 7 priority risk factors that serve as the focus of the plan: 1.Mental Health75% of Durham Region adults are worriedabout their own or a household members’ mental health and the percentage of peoplewho rate their mental health as fair or poorhas been increasing. The percentage ofadults 18+ in Durham Region who reportedtheir mental health as excellent or very good decreased from 71% in 2013 to 62% in 2019. 2.Substance Use (e.g., cannabis, opioids, alcohol)Emergency department visits for opioidpoisonings tripled from 2015 to 2020and opioid deaths more than tripled inthe same period. Geography plays a keyrole in access to services for substanceuse specific programs and access torehabilitation programs is not meetingthe current demands of the community.It was also noted that people can struggle with concurrent disorders, both substance use and mental health concerns occurring at the same time, and therefore, the importance of understanding the interrelatedness of these priorities was identified. For these reasons, it is important for services to be geographically distributed based on population and community needs. 3.Homelessness & Basic Needs (e.g.,no stable housing, inability to meet basicneeds, food insecurity)Themes regarding the demand for housing outweighing the local supply, how lack of housing impacts service delivery for individuals requiring multiple services, and interconnectedness of homelessness and other community resources were emphasised throughout engagement sessions. Participants also shared valuable insights on the effects of the pandemic on homelessness and poverty, specifically food insecurity and the impact on mental health. 4.Criminal Involvement (e.g., gangs, useof guns, other illegal activities)Criminal involvement as a priority risk factor includes gangs, use of guns and other illegal activities. Durham Regional Police took a record 114 illegal guns off the streets in 2020, a 50% increase in three years. 5.Victimization (e.g., control and use of threats or violence to exploit another forfinancial gain, abuse or neglect from afamily member or intimate partner).Victimization as a priority risk factorincludes, sexual and/or physical assault,domestic violence, human trafficking, androbbery. In 2020, the percentage of violentcrime that was domestic-related was at itshighest since 2017, and 2020 representedthe highest year. 6.Social Isolation (e.g., living alone without support or too far away from services) Social isolation as a priority risk factorincludes, hoarding, loneliness, elder abuse,sense of belonging, and live-in supportgaps. In late 2020, only 53% of adults18+ rated their sense of belonging to thelocal community as strong or very strongin an online survey compared with over80% in 2018 and 2019 telephone surveys.Throughout the engagement sessionsconducted by the Region, there was consensus that rates of social isolation have increased since the pandemic across all demographics and age groups. Participants also emphasized that the pandemic has elevated the collective understanding of social isolation and how it relates to the other areas of priority. It was further stated that social isolation is about people who are disconnected from their support network, which impacts their sense of well-being. 7.Experiences of Racism (e.g., identifybarriers of anti-racist practice)The Regional consultation process amplifiedthe community’s commitment to deliberate and intentional work designed to address racism, including anti-Black and anti- Indigenous racism. This work will focus on identifying barriers and other anti-racist practices (Durham Region, 2021). 10 | Pickering CSWB Plan Durham Region Health Department: Health Neighbourhoods Durham Region Health Department has identified a total of 50 Health Neighbourhoods, which present 96 indicators by Health Neighbourhood and municipality to tell us about the demographics and health of each of those communities. Strong, safe, and equitable neighbourhoods can improve the health and well-being of all residents across Durham Region. Of the 50 Health Neighbourhoods in Durham Region, Pickering is comprised of seven (7) of those defined neighbourhoods. These Health Neighbourhoods include socio-demographics, general health, health behaviours & risks. Priority Neighbourhoods Seven Health Neighbourhoods have been identified throughout Durham Region that require focus to build on health and well-being. Priority Neighbourhoods have the lowest income levels of the 50 Health Neighbourhoods, however they also have many positive attributes, community assets, resources and strengths. Fortunately, the City of Pickering has no priority neighbourhoods identified that meet the criteria as defined by the Region’s Health Department that require immediate focus (Durham Region, 2023). What Determines Health? Our health and well-being are affected by more than lifestyle choices and having access to good medical care when we are sick. Our living conditions, including where we are born, grow, live, work, play, and age all play a role in our physical and mental health and well-being (World Health Organization, 2008). These determinants of health include a range of personal, social, economic, and environmental factors that determine the health status of an individual, community, or population (National Collaborating Centre for Determinants of Health, 2023). The Public Health Agency of Canada has identified twelve (12) key factors that influence health and well-being: 1.Income and social status 2.Employment and working conditions 3.Education and literacy 4.Childhood experiences 5.Physical environments 6.Social supports and coping skills 7.Healthy behaviours 8.Access to health services 9.Biology and genetic endowment 10.Gender 11.Culture 12.Race and racism These determinants of health act in combination to influence health outcomes (Government of Canada, 2024). Pickering CSWB Plan | 11 City of Pickering and the Regional Plan: Where Do We Fit? As a lower-tier municipality, the City of Pickering is responsible for providing specific services and can raise money through taxes and/or fees for services that are delivered. The responsibilities of Municipal governments are set out in the Municipal Act, 2001. The City of Pickering is responsible for providing the following services within our municipal boundaries: •City Development – Building services and planning and design •Maintenance of the municipal roads and sidewalks, including snow removal •Library services •Fire services •Animal services and municipal lawenforcement •Parks & Open Space •Recreation & Facilities •Arts and Culture •Economic Development •Property Tax collection •Stormwater management Durham Region is responsible for the following services: •Health services •Planning and Economic Development •Housing services •Children’s services including seven licenced early years centres •Family services including providingprofessional and accessible counselling,psychotherapy, education, and othersupport services for people living andworking in Durham region experiencingmental health issues •Income and employment support •Long term care and services for seniors •Public Transit •Police services •Regional road maintenance •Public works including water and waste management 12 | Pickering CSWB Plan City of Pickering and the Regional Plan: First Steps Towards Positive Collaboration The City of Pickering has played a key role as a primary partner in the development of the 2021 Durham Region CSWB Plan. We continue to support the regional plan in the following ways: 1.Since the creation of the Durham Region CSWB Plan, the City of Pickering has reported on City of Pickering CSWB initiatives and provided data and annual reports to the Region. 2.The City of Pickering participates in region-led working groups, steering committees, andregional trainings to create and continue to refine the Regional Plan. This includes theMunicipal Working Group, the Durham Region CSWB Steering Committee. 3.In 2023, the City of Pickering formed the City of Pickering CSWB Internal Work Team. This is comprised of staff from several City departments including, Community Services, Corporate Services, Engineering Services, Fire Services, Operations, and Pickering Public Library. 4.In 2023, the City of Pickering formed the Community Safety & Well-Being Advisory Committee. This is comprised of Pickering residents, community stakeholders and a member of Council. 5.City staff continue to attend sessions and development opportunities through the CanadianMunicipal Network on Crime Prevention. 6.In 2023, the City of Pickering hired a CSWB Advisor. This position leads the implementation of Pickering’s CSWB Plan. This position leads the Internal Working Team, Advisory Committee, and sits on the CSWB Area Municipal Working Group. Pickering CSWB Plan | 13 Existing City of Pickering Strategies and Corporate Plans The following section provides a summary of Council Approved Plans that align with this CSWB Plan. Corporate Strategic Plan (2024-2028) •The City of Pickering approved the first-ever CorporateStrategic Plan in December 2023. This keystone document guides Council and City Administration in making strategic decisions that are responsive to community need and supports our community in unprecedented growth. The goal of the plan is to continue to lead the way in environmental sustainability and technological innovation, support high-quality employment opportunities, and exceed expectations in the delivery of programs, services, and infrastructure investment. The Corporate Strategic Plan framework includes six priorities, including priority #2: Advocate for an Inclusive, Welcoming, Safe & Healthy Community. This priority supports several strategic focus areas that speak directly to community safety – Promote Community Safety; Improve Quality of Life and Provide Equitable Access to Municipal Services & Programs. Recreation and Parks Master Plan (2017) • The City of Pickering Recreation and Parks Master Plan (2017-2027) highlights the importance of a strong recreation and parks system, essential to the wellness of each resident living in the community. Parks and recreation provide residents with physical, health, psychological, economic, and environmental benefits. Participation in recreation and use of parks enhance opportunities for a healthy lifestyle, as well as facilitating greater cognitive development, self-esteem, social interaction, economic spending, conservation of natural lands, and community vibrancy. Many of the recommendations within the Plan align with the CSWB Plan, focusing on greater participation, access and inclusion, physical activity, and community capacity. A new Recreation and Parks Ten-Year Plan is currently being developed to serve the community from 2024-2034. Pickering Age Friendly Community Plan (2019) •Pickering’s Age Friendly Plan establishes a framework to help older adults maintain theirindependence and age in place, within their homes and communities for as long aspossible. In making improvements to enhance the lives of our older adults, benefits areshared by residents of all ages. The eight dimensions of an Age Friendly Community includeTransportation, Housing, Social Participation, Respect and Inclusion, Civic Participation andEmployment, Communication and Information, Community Support and Health Services, andOutdoor Spaces and Buildings. The Plan actions directly relate to the priorities of Pickering’sCSWB Plan. City of Pickering Five Year Accessibility Plan (2021 – 2025) •Under the Accessibility for Ontarians with Disabilities Act (AODA), the City of Pickering isrequired to develop multi-year accessibility plans. The Accessibility Plan highlights barriers toaccessibility more broadly, and with reference to best practices and emergent opportunities,with intent to seek innovative, inclusive solutions. The Accessibility Plan’s areas of priorityinclude mental and physical wellness, particularly through recreation and sports, parks, playgrounds, pedestrian and cyclist corridors, sidewalks, and trails. This plan advocates on 14 | Pickering CSWB Plan accessible and affordable housing options, accessible transportation, invisible disabilities, community employment opportunities for people with disabilities, and signage and navigation. Many of these priorities align with the CSWB Plan. Pickering Cultural Strategic Plan (2014) •The Cultural Strategic Plan highlights Pickering's vision to establish a place of arts, culture, andheritage with strategic directions for policy, investment, and City programs. The Cultural Plan is intended to help the City retain its unique heritage and culture while keeping pace with the demands of the 21st century and globalization. With six strategic directions, this Plan focuses on instilling diversity, equity, and inclusion in our daily practices. This is essential work to support the CSWB Plan. A new Cultural Strategic Plan will be developed in 2025. The Pickering Housing Strategy and Action Plan (2021-2031) •The Housing Strategy and Action Plan establishes the City’s role in developing housing, affordable housing, and age-friendly housing in Pickering over the period of 2021-2031. The plan assists in guiding residential growth within the City, aids in the education and creation of public awareness of what the City is doing on this issue and provides a mechanism to monitor progress as the City works to implement the action items identified in the Housing Strategy and Action Plan. Integrated Transportation Master Plan (2021) •The Integrated Transportation Master Plan (ITMP) is a strategic planning document designed to define the policies, programs and infrastructure improvements required to address existing and future transportation needs. The ITMP is a critical document in determining the Municipality's objectives of promoting mobility for all modes of transportation improving existing and future transportation infrastructure and supporting a vibrant downtown through a multi-modal network. This plan intersects with the CSWB Plan, as it is designed to help Pickering’s transportation system meet the needs of pedestrians, cyclists, transit riders, motorists, and goods movement traffic. Upcoming Plans & Strategies, to be presented to Council The following is a list of additional plans that are expected to be presented to Council in 2024 that align with the CSWB Plan: •Equity, Diversity, & Inclusion Strategy (2024) •Community Climate Adaptation Plan (2024) •Fire Master Plan (2024) •Library Strategic Plan (2024) •Recreation & Parks Ten-Year Plan (2024-2034) and Arena Strategy Pickering CSWB Plan | 15 Pickering Profile Demographic & Socio-Economic Data 8.1% 16.6% 36.3% Demographic & Socio-Economic Data Pickering Profile Population 100,000+ total population in 2021 65 years + of total population in Pickering Immigrants population in private households Population growth in the last 5 years 53,705 (65.3%) residents are in the labour force over 59% of Pickering residents aged 15 have a post-secondary education Households & Development 34,327 Total number of private dwellings Labour Force Sectors over 85% of households were owners $929,000 Average value of dwellings in 2021 compared to $584,044 in 2016 0 2,5 0 0 5,0 0 0 7,5 0 0 10, 0 0 0 12, 5 0 0 Sales & Service Business, Finance & Administration Trades, Transport & Equipment Operators Education, Law & Social, Community & Government Services Natural & Applies Sciences Health Manufacturing & Utilities Art, Culture, Recreation & Sport Legislative & Senior Management Natural resources, Agriculture, & related $530,793,625 Value of building permits issued in 2021 1,298 New residential units in 2021 South Asian 21.19% Black11.44% Filipino 4.14% Chinese 2.97% Multiple2.87%Other 2.62% Southeast Asian2.10% Arab 1.66%Visible Minoritiesover 51% of total population Home language other than English Social Characteristics Tagalog 5.97%Mandarin 4.89% Italian 4.24% Persian 6.96% Urdu 16.14% Arabic 4.86% Employment & Education 16 | Pickering CSWB Plan 8.1%16.6%36.3%Demographic & Socio-Economic DataPickering ProfilePopulation100,000+total population in 202165 years +of total populationin PickeringImmigrantspopulation inprivate householdsPopulationgrowth in the last 5 years 53,705 (65.3%)residents are in the labour forceover 59%of Pickering residents aged 15have a post-secondary educationHouseholds & Development34,327Total number ofprivate dwellings Labour Force Sectors over 85% of households were owners $929,000Average value of dwellings in 2021 compared to $584,044 in 2016 0 2,5 0 0 5,0 0 0 7,5 0 0 10,0 0 0 12,5 0 0 Sales & Service Business, Finance & Administration Trades, Transport & Equipment Operators Education, Law & Social, Community & Government Services Natural & Applies Sciences Health Manufacturing & Utilities Art, Culture, Recreation & Sport Legislative & Senior Management Natural resources, Agriculture, & related $530,793,625Value of building permits issued in 2021 1,298 New residentialunits in 2021South Asian21.19%Black11.44%Filipino4.14%Chinese2.97%Multiple2.87%Other2.62%Southeast Asian2.10%Arab1.66%Visible Minoritiesover 51%of total populationHome language other than EnglishSocial CharacteristicsTagalog5.97%Mandarin4.89%Italian4.24%Persian6.96%Urdu16.14%Arabic4.86%Employment & Education Journey to Work Income Car, truck, or van Bicycle 87.1% 7.8% 1.9% Other 0.3% 2.9% Before 1980 1980-1990 1991-2000 2001-2010 2011-2021 10,000 7,500 5,000 2,500 0 investinpickering.ca Age Characteristics Immigration Family Characteristics $141,200 Average income per household in 2020 3 Average size of census families 16.5% 0 to 14 years 66.9% 15 to 64 years old 16.6% 65 years and older 40.9 Average age of the population Public transit Walked 36.3% Immigrant population Immigrant status and period of immigration for the population in private households 81.6% Couple families 3 g 1.8 Average number of children in census families with children Demographic & Socio-Economic Data Pickering Profile 18.4% One-parent families Pickering CSWB Plan | 17 Journey to Work IncomeCar, truck, or vanBicycle87.1%7.8%1.9%Other 0.3%2.9% Before 1980 1980-1990 1991-2000 2001-2010 2011-2021 10,000 7,500 5,000 2,500 0 investinpickering.ca Age Characteristics Immigration Family Characteristics $141,200Average income perhousehold in 20203Average size ofcensus families 16.5% 0 to 14 years 66.9% 15 to 64 years old 16.6% 65 years and older 40.9 Average age of the population Public transitWalked 36.3% Immigrant population Immigrant status and period of immigration for the population in private households 81.6%Couple families 3g1.8Average number ofchildren in censusfamilies with childrenDemographic & Socio-Economic DataPickering Profile 18.4%One-parent families (City of Pickering, 2023) Regional Crime Stats Many data points and statistics can be used to examine Community Safety & Well-Being in a community. While not exhaustive, the following information begins to tell the story about Community Safety & Well-Being in Pickering. According to the Durham Regional Police Service Crime Map, there were 555 cases of crime in 2021, 735 cases of crime in 2022, and 916 cases of crime in 2023. Incident 2021 2022 2023 Assault 185 272 286 Auto Theft 133 209 323 Break & Enter 127 128 156 Homicide 1 2 2 Robbery 12 30 48 Sexual Violations 56 51 57 Theft 41 43 44 (Durham Regional Police Service, 2023) Seniors Living Alone Based on 2016 census data, Pickering has a lower-than-average rate of seniors living in isolation. Many of Pickering’s seniors living alone are located in Pickering City Centre. (Durham Region, 2023). Housing Costs Based on 2016 census data, Pickering overall has a lower-than-average number of residents who spend more than 30% of their income on shelter. Pickering Residents: 25.3% Ontario average: 27.7% In 2016, the highest number of Pickering residents spending more than 30% of their income on shelter are located within Pickering City Centre (35.8% of residents in this category, 2016). This was the highest in Durham Region (Durham Region, 2023). 18 | Pickering CSWB Plan Pickering CSWB Plan | 19 In 2021, with data from the Local Health Integration Network (LHIN), Pickering still reports a high number, with the majority number of those residents once again located within Pickering City Centre at 36.31%. The Frenchman’s Bay neighbourhood was reported at 25.55% (2021). This compares with the highest numbers in Durham Region, Downtown Oshawa, where 48.59% of the residents were reported as spending more than 30% of their income on shelter (Central East Local Health Integration Network, 2021). Emergency Room Visits Based on 2014 - 2018 data for those aged 10 - 24 yrs per 10,000, Pickering had the second lowest per-capita rate in Durham Region at 21.8 for Emergency Department visits for this age group. The highest Rate was Oshawa at 47.8 per 10,000. The Durham Region average was 33.3 and Ontario was 33.9 per 10,000. Pickering did not have any priority neighbourhoods for this health measure from 2014 to 2018 (Canadian Institute for Health Information, 2023). Opioid Related Visits to the Emergency Department (According to the LHIN) •Pickering City Centre had 0.55 per 1,000 •The Frenchman’s Bay neighborhood has 0.59 per 1,000 •Pickering North and Dunbarton census areas had not enough to report (nil) (Central East Local Health Integration Network, 2021). 20 | Pickering CSWB Plan Canadian Index of Well-Being Goals: •Oversee the development and implementation of theCanadian Index of Well-Being (CIW) that is reflectiveof Canadian society and in which regional and culturaldifferences are reflected, nurtured and integrated into thefabric of the work; •Ensure leading-edge and ongoing research and development of the CIW including further refinement of common standards, pilot testing of sub-indices, collection andcompilation of data for health, social, economic, andenvironmental variables and trends; •Promote better data collection by identifying gaps in knowledge relevant to measuring well-being; •Increase and expand the CIW network with influential leadersand policy makers so that the CIW has an ongoing impact onpolicy decisions; •Contribute to societal understanding (statistical literacy) and use of indicators (citizen literacy and engagement); and •Contribute to a measuring well-being movement that will be of benefit to international partners and initiatives. (University of Waterloo, 2023) Pickering CSWB Plan | 21 CSWB Planning Framework The Ontario government has provided an extensive Planning Framework. The Provincial CSWB Planning Framework was released by the Ministry of the Solicitor General (SOLGEN) and outlines the provincial approach to Community Safety & Well-Being. The framework is intended to guide municipalities, First Nations communities and their partners in developing local plans. Understanding each of the four areas within the framework: Social Development, Prevention, Risk Intervention, and Incident Response, will help ensure S o c i a l D evelopment P r e v ention Ri sk I n t erventio n IncidentResponse local plans are as efficient and effective as possible in making communities safer and healthier. Social Development: Promoting and maintaining communty safety and well-being Social development requires long-term, multi-disciplinary efforts and investments to improve the social determinants of health (i.e., the conditions in which people are born, grow, work, live, and age such as education, early childhood development, food security, quality housing, etc.) and thereby reduce the probability of harm and victimization. Social development is where numerous sectors, agencies and organizations provide an intersectional approach and various levels of expertise to address complex social issues from as many angles as possible. Prevention: Mitigating situations of elevated risk Planning in the area of prevention involves proactively implementing evidence-based situational measures, policies or programs to reduce locally-identified priority risks to Community Safety & Well-Being before they result in crime, victimization and/or harm. Risk Intervention: Proactively reducing identified risks Planning in the risk intervention area involves multiple sectors working together to address situations where there is an elevated risk of harm - stopping something bad from happening, right before it is about to happen. Risk intervention is intended to be immediate and prevent an incident, whether it is a crime, victimization or harm, from occurring, while reducing the need for, and systemic reliance on incident response. Incident Response: Critical and non-critical incident response This area is what is traditionally thought of when referring to crime and safety. It includes immediate and reactionary responses that may involve a sense of urgency like police, fire, and emergency medical services. (Government of Ontario, 2024): Critical and non-critical incident response Mitigating situations of elevated risk Proactively reducing identied risks Promoting and maintaining community safety and well-being 22 | Pickering CSWB Plan Community Consultation As per Resolution#59/23, the City of Pickering has formed a CSWB Advisory Committee. The CSWB Advisory Committee (CSWBAC) will identify and coordinate opportunities for stakeholder and community engagement and provide community input on matters relating to the City of Pickering CSWB Plan. The CSWBAC will also assist City staff with the development, consultation, and implementation of the City of Pickering CSWB Plan. In 2021, the City’s Anti-Black Racism Taskforce, conducted a survey to understand perceptions of racism and individual experiences of racism to inform an Action Plan for the City. The survey resulted in 225 responses. 64% of respondents expressed a lack of diversity in advocacy and leadership 62% expressed Pickering has inadequate culturally relevant programming 23% felt there was an assumption of criminality while in public 41% said there were experiences of racism in obtaining/retaining housing The outcome of the survey requested that the City diversify and promote inclusive leadership, address systemic bias, and encourage community dialogue on Anti-Black Racism. In 2023, the City of Pickering sought community feedback on diversity, equity, and inclusion to help shape an Equity, Diversity, and Inclusion Strategy. Once finalized, it will work in tandem with the CSWB Plan. In 2023, the City of Pickering sought community feedback to better understand community health, safety, and well-being prioritithe developmplan. es to shape ent of this Pickering CSWB Plan | 23 Phase 1: Community Consultation Survey In 2023, for the month of July and early August, community engagement and outreach were conducted on 14 different dates through Community Centres, Pickering Library, Community Listening Session, Canada Day, DARS engagement sessions, Summer Reading Club Launch Party, Youth Drop In, Pickering Town Centre, Pickering Farmer’s Market, and through digital outreach and survey link sharing. The survey resulted in 332 respondents. Below are key themes that emerged: The most important priority for respondents was creating safe and welcoming neighborhoods. Between 95-99% of respondents felt the following initiatives were very important for Community Safety & Well-Being: •Feeling safe walking home in yourcommunity. •Having safe park trails that are clean, tidy, and well-cared for to promote healthy living. Between 90-95% of respondents felt the following initiatives were very important for Community Safety & Well-Being: •Local access to health services •Access to nutritious foods •Safe playgrounds •Feeling safe driving in the community Appendix B provides a more detailed summary of survey results. Phase 2: Focused Community Consultation Phase 2 of the Community Consultation allowed residents the opportunity to review the draft plan and provide additional feedback in advance of the plan being finalized. In Q4 of 2023, consultation of Advisory Committees & Task Force Engagement Sessions commenced. In Q1 of 2024, further community engagement was provided via Open Houses, Pop-Up Outreach within community centres, and Stakeholder Engagement Sessions. Phase 2 resulted in 16 community meetings and events, engaging over 300 participants. Below are key themes that emerged: Incorporating guiding values and principles to the plan Identifying action items for specific marginalized community groups (Indigenous, 2SLGBTQIA+) Prioritize safety for parks, roads, and walking paths Incorporating training that encompasses all levels and layers of oppression Prioritize Indigenous relationship building Language Inclusion (interpreters for events, meetings, more access to translation in more languages) Appendix C provides a detailed summary of Phase 2 Consultation Results. 24 | Pickering CSWB Plan A safe and healthy community to me is: Where my needs are met, access to employment, easy commute to employment, health, groceries, activities; safe access to religious and cultural groups; affordable, clean and beautiful spaces; kind and safe neighbours and neighbourhood. Where all residents have access to a quality education, safe and healthy homes, adequate employment, transportation, physical activity, and nutrition, in addition to quality health care. Cleanliness, planning for infrastructure improvement ahead of huge upcoming growth. Greater access to affordable housing would be extremely helpful. Designated green spaces that are available in newly developed areas. A place to find affordable housing, and job opportunities to be able to live at all stages of life. Growing up, raising families, retiring and senior living. A place where I feel safe, where green spaces are maintained rather than developed, and the rate of population growth is relative to the rate of infrastructure growth, i.e. roads, hospital capacity, and the availability of doctors. Pickering CSWB Plan | 25 Pickering’s Community Safety & Well-Being Team and Leadership The Community Safety & Well-Being Advisory Committee (CSWBAC) formed in June of 2023. The City Council passed Resolution #127/23, #128/23 to establish the Community Safety & Well-Being Advisory Committee and approved the Terms of Reference for the committee. Terms of Reference: The Community Safety & Well-Being Advisory Committee (CSWBAC) will identify and coordinate opportunities for stakeholder and community engagement and provide community input on matters relating to the City of Pickering CSWB Plan. The CSWBAC will also assist City staff with the development, consultation, and implementation of the City of Pickering CSWB Plan. The Committee will develop Terms of Reference for a Homelessness Subcommittee that will work in coordination with Durham Region to look at how best to address the needs of the housing insecure population to include services for mental health, substance use and the creation of transitional/supportive housing in Pickering. 26 | Pickering CSWB Plan Responsibilities Pickering City Council •One City Councillor will sit on the CSWB Advisory Committee; •Approve annual funding in support of CSWB actions in theCapital and Current budget; and •Act as an advocate for CSWB in the City of Pickering. CSWB Advisory Committee •Discuss and advise on initiatives that will help achieve the objectives of Pickering’s CSWB Plan; •Track concerns from the community, and offer solutionswhere needed; •Report on achievements and recommended solutions in an annual report to Council; •Review and discuss CSWB initiatives; and •Provide consultation on initiatives led by the City ofPickering Internal Working Group. CSWB Internal Working Group Lead staff teams that implement projects that support CSWB; •Participate in annual planning, review, and reporting on initiatives to support Durham Region CSWB Plan; •Advise on Terms of Reference and Pickering-specific CSWBgoals; and •Consult with the CSWB Advisory Committee on new initiatives. CSWB Advisor •Ensure implementation of initiatives and measures of success; •Report on desired outcomes vs. actual outcomes; •Facilitate conversations with CSWB Internal Working Group; •Participate in CSWB Advisory Committee; and •Represent Pickering in Durham Region CSWB Team. Pickering CSWB Plan | 27 Pickering’s Community Safety & Well-Being Plan Priorities In the development of this plan, seven areas have been identified as priorities. Each area outlines numerous examples of current programs and initiatives that the City of Pickering currently provides. The Action Plan, in the subsequent section, outlines future projects or initiatives to be undertaken for each of these priority areas. Priority 1 Improve Community Vitality; create a sense of belonging with residents through targeted initiatives like volunteer programs, programs targeting social isolation, and programs and events that support socialization and community pride. Examples of existing City of Pickering programs that contribute to community vitality include: •Seniors Centre without Walls program, community centres designated as Seniors Active Living Centres, Seniors Social events •Large scale free events (Canada Day, Artfest, Cultural Fusion, Winter Nights) •Community Grant and Environmental Schools Grant programs •Pickering’s Volunteer Program (Advisory Committees, PAC4Teens - Teen AdvisoryGroup) •Free programs like Pickering Library’s English Conversation Circle, Book Clubs, Free Teen programs like volleyball and basketball •Free environmental events (Take Pride in Pickering tree planting, Bird Watching for Beginners, Bring Back the Salmon) •Books+ Express Program (At Home Library Services) Priority 2 Strengthen Learning, Education, Partnership and Creative Communities; create opportunities for residents to learn about Community Safety & Well-Being and contribute to solutions in creative ways. Examples of existing City of Pickering programs that contribute to learning, education and creative communities include: •Seniors Spotlight Series seminars •Pickering Anti-Black Racism Taskforce Youth Academic Engagement Strategy •Fire Services public education campaigns (Emergency Preparedness Week, Fire Prevention Week, Carbon Monoxide Awareness Week, 12 Days of Holiday Safety) •City of Pickering’s Earth Month workshops, webinars, and events •Connect volunteers with community opportunities •Free Library Access (Maker Space, software, knitting, poetry, well-being) Priority 3 Create Safe and Welcoming Neighbourhoods; by creating safe, clean, attractive, and welcoming spaces. Park design, neighbourhood beautification, safe trails that promote healthy living, public art, spaces that promote healthy lifestyles (outdoor gym or hiking trails), lighting and cameras, and road safety. Examples of existing City of Pickering programs that contribute to safe and welcoming neighbourhoods include: • Interpretive signs throughout various parks about pollinator-friendly plants, trees,natural spaces, etc. • Pickering’s rainbow pedestrian crosswalk at North Esplanade, celebrating 2SLGBTQIA+inclusion • Community Garden Policy (Urban Agriculture) • Community beautification programs e.g., Park Stewardship Program, 20 MinuteMakeover, Litter & Plastics Challenge • Creation of 14 pollinator-friendly gardens and participation in Mayors’ Monarch Pledge • Accessible Playgrounds • Provision of security cameras in facilities, parks, and pathways • Neighborhood Watch (current re-structure pending DRPS guidance) • Snow clearing • Road signage and trail lighting • 28 | Pickering CSWB Plan Streetlighting and Automated Speed Enforcement (ASE) cameras Pickering CSWB Plan | 29 Priority 4 Increase Physical Health and Mental Wellness; through community spaces like community centres, community gardens, and programs that support physical and mental health. Examples of existing City of Pickering programs that contribute to physical health and mental wellness include: •Ongoing recreation programs that promote positive physical health (Dance, Art, Music, Pickleball) •Chestnut Hill Developments Recreation Complex Health and Fitness facilities andmemberships •Outdoor gym circuit at St. Mary’s Park •Fire Services safety outreach and programming •Providing access to fresh local food and supporting small businesses at Pickering CityCentre Farmers’ Market •Municipal Law Enforcement Officer (MLEO)’s visibility in the community (parks, commercial properties, waterfront) Priority 5 Improve Living Standards; including attracting businesses to bring new jobs to Pickering, making programs and services accessible to all residents regardless of income through low cost, subsidized or free programs and services, supporting food security through targeted programs. Examples of existing City of Pickering programs that contribute to improved living standards include: •Actions to support urban agriculture e.g., Valley Plentiful Community Garden, 55+ Plot to Plate community garden program at George Ashe, Integrated Sustainable Design Standards •Sustainable Pickering programs and initiatives •Affordable Access Policy •Job Attraction Program •Library programs and services 30 | Pickering CSWB Plan Priority 6 Support Basic Needs; including access to nutritious food, shelter and personal care/hygiene products and services through programs and services. Examples of existing City of Pickering programs that contribute to supporting basic needs include: •Shower access at Pickering community centres, in partnership with DARS (Dedicated Advocacy Resource Support) •Overnight Warming & Cooling Centres in Pickering community centres •Wellness Checks, in partnership with the Region of Durham and DARS, for housing insecure residents •DARS weekly program at the Central library •Free Youth Prom Boutique, during Spring, to provide donated formal wear to Pickeringyouth for events such as graduation, prom, job interview, family event, etc. Priority 7 Promote EDI (Equity, Diversity, Inclusion), Accessibility & Reconciliation; create opportunities for engagement and relationship building through safer community spaces, programs, events, and community expression. Examples of existing City of Pickering programs that contribute to promoting EDI include: •City Hall Flag Raisings in support and celebration of our diverse community •Pickering’s Indigenous Relationship Building Action Plan •Pickering’s Anti-Black Racism Taskforce •Library’s Anti-Black Racism Working Group & Anti-Black Racism Youth Subcommittee •Creation of a City of Pickering Equity, Diversity, and Inclusion Plan Pickering CSWB Plan | 31 Action Plan for Pickering The following action plan has been developed with input from the CSWB Advisory Committee, Internal Working Team, and Community Consultations. Initiatives have been developed for the next 60 months. Annual reporting will ensure transparency and accountability to residents. Funding for the initiatives will be included in the 2024 to 2029 Current and Capital Budgets for consideration. Guiding Values & Principles: In alignment with our Corporate Strategic Plan, and Equity, Diversity, and Inclusion Strategy, it is essential to identify our guiding values and principles that inform each of our priorities. 1.Systemic Change. We acknowledge that institutional and structural barriers exist due to bias, prejudice, and stereotyping. We will listen to the stories of those who have been marginalized and we will not deny their lived experiences. We commit to advancing policies and programs that remove systemic barriers. 2.Centering. We commit to centering the lived experiences of community members in waysthat respect, honour and empower their diverse and intersecting identities and backgrounds.We commit to anti-oppressive practices and acknowledge intersectionality. 3.Transparency. We commit to communicating openly with our community on our work toward community safety, well-being, equity, and inclusion. We commit to receiving andincorporating feedback as our work continues. We commit to holding ourselves and eachother accountable for both failure and success. 4.Measurability. We will set out actionable goals and measure our progress toward those goals. We will remain transparent in our progress. We acknowledge that this plan and process cannot address all the challenges that our community faces, while also recognizing that those challenges may affect our ability to meet our community safety goals. Marginalized members of our community, include but not limited to: •Indigenous community •Equity-deserving communities, including women, persons with disabilities, racialized persons, persons who identify as 2SLGBTQIA+, and other diverse communities. (Silverthorn, 2023) 32 | Pickering CSWB Plan 1. Improve Community Vitality Objective: Create a sense of belonging with residents through targeted initiatives like volunteer programs, programs targeting social isolation, or programs and events that support socialization and community pride. Action: 1.1 Increase access and opportunities to participate in the City of Pickering Volunteer Program. 1.2 Expand services and programs that provide recreation, culture, library services, and neighborhood outreach to isolated residents. 1.3 Increase community pride events, with focus on safer spaces for our 2SLGBTQIA+ community. 1.4 Undertake community consultation and data collection to understand where social isolation is highest to underserved and how to better serve isolated residents. 1.5 Expand Culture, Recreation, Sustainability and Library services, programs, and events to underserved communities, specifically rural and newly developed neighbourhoods including Seaton. 1.6 Undertake community consultation and data collection to better understand the challenges facing Pickering’s youth as it relates to sense of belonging and social isolation. 1.7 Support Durham Regional Police Services with ongoing Crime Prevention initiatives. 1.8 Collaborate with Durham Regional Police Services to promote safer communities. 1 1.9 Enhance community safety through direct service and program delivery. 2 1 Corporate Strategic Plan2 Corporate Strategic Plan Pickering CSWB Plan | 33 2. Strengthen Learning, Education, Partnership and Creative Communities Objective: Create opportunities for residents to learn about Community Safety & Well-Being and contribute to solutions in creative ways. Action: 2.1 Partner with Regional Providers to provide community safety, health and well-being training to the community that aligns with Durham Region’s seven Priority areas. Examples include information sessions about 211, Durham’s shelter program, and the Food Bank. 2.2 Provide community safety, health and well-being training to the community that supports active, vibrant, and liveable communities. Examples include water safety, nutrition, active living, financial literacy, and climate emergency preparedness. 2.3 Train City of Pickering and Library staff in community safety, health, and well-being initiatives to equip staff to refer community members to appropriate regional services and provide enhanced level of service to Pickering residents. 2.4 Provide Community Safety & Well-Being training to the community, and City of Pickering staff, on building inclusive communities from an Anti-Oppressive Framework. Examples include Identity (gender, race, class, religion), Phobias (homophobia, transphobia, xenophobia), Ism’s (racism, ageism, sexism, ableism, classism) and their intersectionality. 2.5 Partner with Regional Providers to include community health, safety and well-being services in City of Pickering facilities and programs. Examples include exploring arrangements/ agreements that would establish regular drop-in hours for Durham Community Health Centre, Newcomer Information Sessions, Social Services, Mental Health Services at Pickering community centres. 2.6 Establish a youth-specific strategy to create opportunities for Pickering youth to learn about Community Safety & Well-Being and create opportunities for youth to contribute to solutions to improve Community Safety & Well-Being. 2.7 As per Resolution #235/23, provide community and City staff training on Intimate Partner Violence and information to help provide support and resources to victims of intimate partner violence. 2.8 Provide fire safety programs and public education campaigns for resident learning opportunities (Adopt a School, Learn Not to Burn, The Arson Prevention Program for Children, Get Real Pickering, Older and Wiser, After the Heat) 2.9 Advance the City’s first Community Safety & Well-Being Plan. 3 2.10 Continue to support the Region of Durham in its efforts to lead the implementation of the Region’s Community Safety & Well-Being Plan.4 3 Corporate Strategic Plan4 Corporate Strategic Plan 34 | Pickering CSWB Plan 3. Create Safe and Welcoming Neighbourhoods Objective: by creating safe, clean, attractive, and welcoming spaces. Park design, neighbourhood beautification, safe trails that promote healthy living, public art, spaces that promote healthy lifestyles (outdoor gym or hiking trails), lighting and cameras, and enhanced road safety using elements such as streetlighting and cameras. Action: 3.1 Provide opportunities for residents to participate in community cleanup, litter challenges, Garden of Distinction programs and Park Stewardship programs. 3.2 Expand Pickering’s security camera program in parks, community centres and public spaces to prevent criminal activity and reduce victimization. 3.3 Create new and existing public spaces that encourage residents and visitors to gather and socialize, while enhancing community safety, health, and well-being. Examples include installation of more seating, benches, shade structures and lighting along outdoor trails. 3.4 Promote and support the City’s emergency preparedness efforts. Examples include Security Services response efforts through security plans, policies, procedures, and emergency preparedness services of Pickering Fire. 5 3.5 Provide City staff with training to support welcoming, safe, and healthy interactions with residents. Examples include de-escalation training, crisis intervention, mental health training. 6 3.6 Enhance public spaces to highlight and improve Community Safety & Well-Being through public art, interactive displays and community-led art. Examples include Pickering’s Reflection Garden at Esplanade Park that supports mental health and well-being and the rainbow crosswalk that celebrates inclusion. 3.7 Improve road safety with enhanced pedestrian crosswalks with additional signage, sidewalk installations, painted crosswalk murals, connected and safe bike lanes. 3.8 Improve road safety, in collaboration with our Integrated Transportation Master Plan. Some examples include Automated Speed Enforcement traffic camera program, implementing additional Radar Speed Board signage, converting existing streetlighting infrastructure from HPS to LED, introducing Traffic Calming measures, participating (with Ajax) in the Road Watch program, facilitating residents with the Slow Down Sign Campaign, and adding cycling facilities. 3.9 Participation in Durham Vision Zero and Road Safety Action Plan initiative. 3.10 Prioritize safety in the design of municipal infrastructure. 7 3.11 Consult with youth to improve Youth-dedicated spaces in City of Pickering community centres and public spaces. 3.12 Develop community safety signage and lighting integration in new City developments (roads, parks, trails), underground cabling in new spaces. 5 Corporate Strategic Plan 6 Corporate Strategic Plan7 Corporate Strategic Plan Pickering CSWB Plan | 35 4. Increase Physical Health and Mental Wellness Objective: through community spaces like community centres, community gardens, libraries, and programs that support physical and mental health. Action: 4.1 Provide health and wellness training and support to City of Pickering staff through the Wellness Committee. 4.2 Assess Pickering’s resident’s ability to access City of Pickering culture, recreation services, programs and events and create opportunities to improve access through subsidy programs, pricing, grants, free programming, and increased offerings of high-demand programs. 4.3 Develop and expand programs that promote food security for Pickering residents including community gardens, webinars/events about learning to grow food and programs that promote healthy eating and cooking. 4.4 Complete the City of Pickering Recreation and Parks Ten Year Plan & Arena Strategy to enhance quality of life through a strengthened parks and recreation system. This includes community consultation that will inform the development of new community facilities and maintenance and use of existing facilities. 4.5 Complete an audit of City policies and procedures to explore inclusive health and wellness practices. Examples include religious practices, and interpretation services. 4.6 As per Resolution #34/22, undertake the expansion of community gardens, with emphasis on nutritious eating and food security. 4.7 Advocate for and with partners to increase access to health care facilities and medical practitioners. 8 4.8 Support community members with diverse needs, including those who are experiencing poverty and homelessness. 9 4.9 Develop and partner with community stakeholders to support community listening sessions and workshops for traumatic community events (DRPS, Durham Community Health Centre, Sports Associations, School Boards). 4.10 Implementation of new nuisance by-law to allow Municipal Law Enforcement Officers to address various circumstances (intoxication, fighting, property damage, aggression). 8 Corporate Strategic Plan9 Corporate Strategic Plan 36 | Pickering CSWB Plan 5. Improve Living Standards Objective: attracting businesses to bring new jobs to Pickering, making programs and services accessible to all residents regardless of income through low cost, subsidized or free programs and services, supporting food security through targeted programs. Action: 5.1 Increase promotion and outreach efforts for the snow clearing program for seniors and people living with a disability. 5.2 Implement the City of Pickering Housing Strategy to support a supply of suitable (as it relates to the size of the household), adequate (as it relates to physical condition), and affordable (as it relates to household income) housing for all ages and abilities within its jurisdiction. This also ensures that the City meets the housing needs to support a diverse workforce. Continue to implement the action items listed in the City of Pickering Housing Plan. 5.3 Investigate and assess participation in the Durham Region Physician Recruitment Initiative to attract more physicians to practice in Pickering. 5.4 Support the Region of Durham in its efforts to address homelessness through the Region’s implementation of the Affordable & Seniors Housing Strategy. 10 5.5 Facilitate Job Attraction program, through Economic Development, to promote employment in Pickering. 5.6 Enhance employment workshops (Job Fairs, Interview Skills, Public Speaking, Professional Software), facilitated through the library. 5.7 Participate and provide support during creation and implementation of Durham Regional Encampment Strategy. 10 Corporate Strategic Plan Pickering CSWB Plan | 37 6. Support Basic Needs Objective: including access to nutritious food, shelter and personal care/hygiene products and services through programs and services. Action: 6.1 Support basic needs with access to showers and basic hygiene products in City of Pickering community centres. 6.2 Develop City of Pickering procedures to ensure equity and inclusion for vulnerable populations. Examples include wellness checks for those who are unsheltered, shower access procedures, and safe removal of encampments. 6.3 Support basic needs with warming and cooling shelters at City of Pickering community centres and Libraries during extreme hot and cold days. 6.4 Provide provisions for overnight shelters for those who are unsheltered. 6.5 In partnership with DARS, provide lunch services at City of Pickering facilities including community centres and the Pickering Public Library. 6.6 As per Resolution #218/23, support urban agriculture initiatives to reduce grocery cost and increase food security (gardens, parks, balconies, schools, educational webinars/ events, toolkits, library seed programs). 38 | Pickering CSWB Plan 7. Promote EDI (Equity, Diversity, Inclusion), Accessibility & Reconciliation Objective: create opportunities for engagement and relationship building through safer community spaces, programs, events, and community expression. Action: 7.1 Create an equity, diversity, and inclusion strategy based on community consultation. 7.2 Continue work with advisory committees and taskforces that can help advise on diversity, equity, and inclusion initiatives. Examples include the Accessibility Advisory Committee, Pickering Anti Black Racism Taskforce, and Indigenous Relationship Building Circle. 7.3 Create opportunities for marginalized residents to contribute to provide input to programming, services, committees, and training. 7.4 Enhance accessibility throughout the City of Pickering through actions listed in the Accessibility Plan (2021 – 2025). Examples include fulfilling requests for accessible pedestrian signals; installing tactile walking surface indicators; and, incorporating accessibility into new builds and significant renovations for facilities, parks, playgrounds, and trails. 7.5 Investigate internship development opportunities for marginalized residents and communities. 7.6 Enhance relationship building with our Indigenous community. Pickering CSWB Plan | 39 Reporting & Evaluation •An Annual Report will be developed for presentation to the CSWB Advisory Committee attheir last scheduled meeting of the year. The report will then be presented to City Council andposted on the CSWB webpage. A copy will be shared with the Region of Durham. •The Community Safety & Well-Being Advisory Committee will present an Annual Work Plan to City Council. This Work Plan will outline the formal road map for that year. It will clearly articulate the required steps, objectives, and measurable deliverables that can be transformed into concrete actions. •The Community Safety & Well-Being Advisor will ensure effective bi-lateral communicationbetween Internal Working Team, Advisory Committee, and Durham Region Municipal WorkingGroup. Links: Durham Region Community Safety & Well-Being Plan Age Friendly Plan Recreation and Parks Master Plan Cultural Strategic Plan Pickering Accessibility Plan PABRT Annual Work Plan Integrated Transportation Master Plan Pickering Housing Strategy & Action Plan Corporate Strategic Plan 40 | Pickering CSWB Plan References Canadian Institute for Health Information. (2023). Emergency and ambulatory care. Re-trieved from Canadian Institute for Health Information: https://www.cihi.ca/en/topics/emergency-and-ambulatory-care Central East Local Health Integration Network. (2021, June). Sub-region Profiles for Cen-tral East LHIN. Retrieved from Central East LHIN: https://srp-main-centraleastlhin.opendata.arcgis.com/ City of Pickering. (2023). Demographic & Socio-Economic Data: Pickering Profile. Re-trieved from Invest in Pickering: investinpickering.ca Durham Region. (2021, November). Durham Region Community Safety and Well-Being Plan . Retrieved from Durham Region: https://www.durham.ca/en/regional-govern-ment/resources/CSWB-Plan/Council-Endorsed-CSWB-Plan---November-24-2021.pdf Durham Region. (2023). Health Neighborhoods. Retrieved from Durham Region: Health and Wellness: https://www.durham.ca/en/health-and-wellness/health-neighbour-hoods.aspx Durham Regional Police Service. (2023, July 9). Crime Map. Retrieved from Durham Re-gional Police Service : https://app.powerbi.com/view?r=eyJrIjoiZjcyY2IwMDQtYjA5N-y00M2Y4LWI3M2MtZDg3MmIzMDU2ZGNjIiwidCI6IjBjMDAzOWI5LTQ2ZWEtND-NiOS04MDgwLTNjNTUwNTg1OWI2YSJ9 Government of Canada. (2024). Social determinants of health and health inequalities. Retrieved from Government of Canada: https://www.canada.ca/en/public-health/ser-vices/health-promotion/population-health/what-determines-health.html Government of Ontario. (2024). The Community Safety and Well-being Planning Frame-work. Retrieved from Government of Ontario: https://www.ontario.ca/document/com-munity-safety-and-well-being-planning-framework-booklet-3-shared-commitment-on-tario/section-2-community-safety-and-well-being-planning Kidd, S. A. (2017). The 2015 National Canadian Homeless Youth Survey: Mental Health and Addiction Findings. The Canadian Journal of Psychiatry, 493-500. National Collaborating Centre for Determinants of Health. (2023). Let’s Talk: Health Equity. Retrieved from National Collaborating Centre for Determinants of Health: https://nc-cdh.ca/resources/entry/health-equity Silverthorn, M. (2023). Authentic Diversity: How to Change the Workplace for Good. Re-trieved from Inclusion Nation: https://www.michellesilverthorn.com/ University of Waterloo. (2023). Our Vision & Mission. Retrieved from Canadian Index of Well-Being: https://uwaterloo.ca/canadian-index-wellbeing/about-canadian-in-dex-wellbeing/our-mission-and-vision World Health Organization. (2008). Closing the gap in a generation. Retrieved from World Health Organization: https://www.who.int/publications/i/item/WHO-IER-CSDH-08.1 Pickering CSWB Plan | 41 Appendix A: Definitions Mental Health Refers to a state of mental well-being where individuals can cope with stress, learn productively, and contribute to their community. Municipal mental health strategies include program development through recreation, volunteering to create a sense of belonging, providing beautified spaces for inclusive rest and relaxation in the community. Substance Use Refers to use of substances consumed, injected, smoked, or absorbed in the body. These substances generally lead to dependence and deterioration of the body. Municipal substance use strategies will include education, training, awareness, and strength in community partnerships. Homelessness & Basic Needs Refers to the issues in lack of housing resources, lack of food security, and/or struggles to have basic needs met. Municipal strategies include employment programs, wellness checks, housing strategies, community development in food gardening, and expansion of food security programs. Criminal Involvement Refers to individuals involved in committing crimes. Municipal strategies include training and development, providing youth voices and opportunities to contribute to community safety, road safety, safe surrender sites, and enhancement of crosswalks supporting safe travel. Victimization Refers to the act of being targeted for unjust treatment. Municipal strategies to reduce victimization include enhancing accessibility efforts, expanding traffic and parks camera programs, addressing Intimate Partner Violence strategies, and developing community partnerships for access and support to appropriate resources. Social Isolation Refers to the state of feeling alone with lack of social contact or support. Municipal strategies include better access to recreation and library services, program affordability, creation of social spaces, and snow clearing for vulnerable residents. Experiences of Racism Refers to the process where systems and actions create inequities for individuals based on race. Municipal responsibilities include identifying barriers, creating municipal strategies to promote DEI (diversity, equity, and inclusion), engaging the community to ensure human-centred design. Inclusion Refers to the practice or policy of enhancing equal access to opportunities and resources, especially for those who may otherwise be excluded or vulnerable. 2SLGBTQIA+ Refers to individuals who identify as Two-Spirit, Lesbian, Gay, Bisexual, Transgender, Queer and/or Questioning, Intersex, Asexual. This term intends to embrace all identities on the gender and sexual spectrum, even those not specifically included in this acronym. Marginalized Refers to residents or individuals from indigenous communities, or from equity- deserving communities, including women, persons with disabilities, racialized persons, persons who identify as 2SLGBTQIA+, and other diverse communities. 42 | Pickering CSWB Plan Appendix B: CSWB Phase 1 Survey Results Respondents: 332 Percentage of respondents residing in Pickering: 94% The Community Safety & Well-Being Survey was created for residents to rank, rate various priorities, and action items to be included in the CSWB Draft Plan. The survey’s goal is to help signify where more imminent action needs to be taken for our community to feel supported and heard within the umbrella of Community Safety & Well-Being. When asked in the first section to rank priorities, residents were asked to rank priorities 1 through 9; with 1 being the most important to them, and 9 being the least. The lower the average rank, the more important the community felt this priority was. Ranking of Priorities Options Average Rank To live in a clean, safe, attractive, and welcoming community with safe trails, walkways, public art, well-lit spaces, and spaces that promote healthy lifestyles (Create safe and welcoming neighborhoods)3.09 To have access to recreation, fitness and leisure programs, community gardens, and programs that support physical and mental wellbeing (Physical Health and Mental Wellness) 4.3 To reduce local crime and victimization (Improve individual safety and security)4.47 To improve living standards by attracting new jobs and businesses to Pickering; providing education on financial literacy, attracting more physicians to Pickering, rental and affordable housing strategies (Improve living standards) 4.86 To know how to find resources for things like mental health, safety, victimization, crime prevention, physical wellbeing, and substance use (Learning, education, and creative communities) 5.06 To feel a sense of belonging to my community by participating in neighborhood initiatives, volunteering, or programs (Community Vitality)5.49 To provide services and resources to those experiencing homelessness, substance use, or food insecurity (Support basic needs)5.51 To increase road safety for pedestrians, cyclists, motorists, and vehicle passengers 5.73 To develop programs, committees, taskforces, and trainings to combat local racism, homophobia, and xenophobia (Promote Inclusion, Diversity and Equity) 6.48 Pickering CSWB Plan | 43 Q3 Community Vitality Initiatives How important is it that you... 24 37 100 119 52 0 20 40 60 80 100 120 140 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Have Opportunities to Volunteer In the Community? 33 45 103 110 41 0 20 40 60 80 100 120 Not Importantat all SomewhatImportant NeutralImportance Important VeryImportant # o f R e s p o n s e s Level of Importance Belong to a Neighbourhood Group or Associations 21 42 89 132 48 0 20 40 60 80 100 120 140 NotImportant atall SomewhatImportant NeutralImportance Important VeryImportant # o f R e s p o n s e s Level of Importance Belong to a Recreational, Cultural, or Social Group or Association 44 | Pickering CSWB Plan Q3 Community Vitality Initiatives How important is it that you... 22 30 88 123 69 0 20 40 60 80 100 120 140 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Have Opportunities That Connect Me With Others In My Neighbourhood (Neighbourhood Watch, Street Parties, Knowing My Neighbours) 35 29 95 106 67 0 20 40 60 80 100 120 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Have Opportunities to Celebrate Holidays, Events, or Special Occasions with MyNeighbours Pickering CSWB Plan | 45 Q4 Learning, Education, and Creative Communities How important is it that you... 7 15 40 126 142 0 20 40 60 80 100 120 140 160 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Know About Crime Prevention Initiatives 11 26 67 133 95 0 20 40 60 80 100 120 140 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Learn About Mental Health and How to Support You or a Friend/Family Members’ Mental Health 19 33 78 110 92 0 20 40 60 80 100 120 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Know About The City of Pickering Housing Strategy 46 | Pickering CSWB Plan Q4 Learning, Education, and Creative Communities How important is it that you... 15 39 76 128 74 0 20 40 60 80 100 120 140 NotImportant atall SomewhatImportant NeutralImportance Important VeryImportant # o f R e s p o n s e s Level of Importance Learn About Local Resources and Programs to Combat Social Isolation 20 44 100 104 64 0 20 40 60 80 100 120 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Learn About Local Resources and Strategies to Support Those Struggling with Substance Use 49 38 87 94 64 0 10 20 30 40 50 60 70 80 90 100 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Know About The Pickering Anti-Black Racism Task Force Initiatives Pickering CSWB Plan | 47 Q5 What Community Safety & Well-Being initiatives do you want to learn more about? Select all that apply... 110 137 107 191 162 78 226 0 50 100 150 200 250 # o f R e s p o n s e s Initaitives Q5. What Community Safety and Well-Being Initiatives Do You Want to Learn More About? Please Select All That Apply. Q6 How do you want the City to Communicate this information with you? Select all that apply... 241 181 138 94 93 82 0 50 100 150 200 250 300 Em a i l / e n e w s Ci t y W e b s i t e So c i a l M e d i a On l i n e ( V i r t u a l ) Ne i g h b o u r h o o d Me e t i n g s / C o m m u n i t y Co n s u l t a t i o n s In p e r s o n Ne i g h b o u r h o o d Me e t i n g s / C o m m u n i t y Co n s u l t a t i o n s Pr i n t e d M a t e r i a l s i n Co m m u n i t y C e n t r e s # o f R e s p o n s e s Methods of Communication Q6. How Do You Want the City to CommunicateThis Information with You? 48 | Pickering CSWB Plan Q8 Create Safe and Welcoming Neighborhoods How important is it that.. 2 2 6 37 285 0 50 100 150 200 250 300 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Feel Safe Walking Home Alone In Your Community 2 3 7 84 236 0 50 100 150 200 250 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance The City Has Public Spaces That Are Clean, Tidy And Well Cared For 7 10 38 114 163 0 20 40 60 80 100 120 140 160 180 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance The City Has Public Spaces That Allow People To Gather And Celebrate 7 10 38 114 163 0 20 40 60 80 100 120 140 160 180 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance The City Has Public Spaces That Allow People To Gather And Celebrate Pickering CSWB Plan | 49 Q8 Create Safe and Welcoming Neighborhoods How important is it that.. 8 11 31 103 179 0 20406080 100 120 140 160 180 200 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance The City Monitors Public Spaces With Cameras, or Provides Security 8 11 31 103 179 0 20 40 60 80 100 120140160 180 200 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance The City Monitors Public Spaces With Cameras, or Provides Security 27 28 90 96 91 0 20 40 60 80 100 120 Not Important at all Somewhat Important Neutral Importance Important Very Important # o f R e s p o n s e s Level of Importance The City Celebrates and Displays Diverse Public Art 27 28 90 96 91 0 20 40 60 80 100 120 Not Important at all Somewhat Important Neutral Importance Important Very Important # o f R e s p o n s e s Level of Importance The City Celebrates and Displays Diverse Public Art 50 | Pickering CSWB Plan Q9 Physical Health and Mental Wellness How important is it that... 2 5 17 84 222 0 50 100 150 200 250 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Have Access To Nutritious Food 2 5 17 84 222 0 50 100 150 200 250 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Have Access To Nutritious Food 1 1 9 54 266 0 50 100 150 200 250 300 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Have Local Access To Health Services 1 1 9 54 266 0 50 100 150 200 250 300 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Have Local Access To Health Services 2 5 33 114 176 0 50 100 150 200 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Have Fair Access To Recreation Programs (Swimming, Arts, Sports, Special Interest, Camps, etc.) Pickering CSWB Plan | 51 Q9 Physical Health and Mental Wellness How important is it that... 3 4 27 127 171 020 4060 80100120140160180 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Have Fair Access To Recreation Facilities (Both Indoors and Out) 2 5 33 114 176 0 50 100 150 200 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Have Fair Access To Recreation Programs (Swimming, Arts, Sports, Special Interest, Camps, etc.) 2 4 22 101 202 0 50 100 150 200 250 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance The City Provides Safe Playgrounds And Trails For Families To Experience 8 9 42 106 165 0 20 40 60 80 100 120 140 160 180 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Youth Have Designated Safe Spaces In Recreation Facilities 52 | Pickering CSWB Plan Q10 Improve Living Standards How important is it that... 12 13 53 119 135 0 20 40 60 80 100 120 140 160 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Wi-Fi Is Easily Accessible In City Spaces, And For Borrow (Wifi Hot Spots) 6 15 39 128 144 0 20 40 60 80 100 120 140 160 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance The City Supports The Efforts Of Organizations Providing Food Security Programs 4 9 22 86 211 0 50 100 150 200 250 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Snow Clearing Is Prioritized For Seniors And People Living With Disabilities 4 9 22 86 211 0 50 100 150 200 250 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Snow Clearing Is Prioritized For Seniors AndPeople Living With Disabilities Pickering CSWB Plan | 53 Q10 Improve Living Standards How important is it that... 24 29 103 114 62 0 20 40 60 80 100 120 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Have The Opportunity To Learn About Financial Literacy 24 29 103 114 62 0 20 40 60 80 100 120 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Have The Opportunity To Learn About Financial Literacy 39 26 91 98 78 0 20 40 60 80 100 120 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Have Access To Employment Workshops And Job Fairs 39 26 91 98 78 0 20 40 60 80 100 120 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Have Access To Employment WorkshopsAnd Job Fairs 54 | Pickering CSWB Plan Q11 Support Basic Needs How important is it that... 8 16 41 111 154 0 20 40 60 80 100 120 140 160 180 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Overnight Shelters Are Available In Pickering During Extreme Weather Conditions 11 23 50 110 135 0 20 40 60 80 100 120 140 160 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Access To Showers Is Provided For Those Who Are Housing Insecure 9 22 43 116 138 0 20 40 60 80 100 120 140 160 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Wellness Checks Are Coordinated For Those Who Are Unsheltered Pickering CSWB Plan | 55 Q12 Promote Diversity, Equity, and Inclusion How important is it that... 10 12 67 117 126 0 20 40 60 80 100 120 140 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Feel Represented In Your Community 6 11 38 129 148 0 20 40 60 80 100 120 140 160 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Feel Safe to Voice Your Opinions, and Feel Heard, in City spaces 5 4 25 105 193 0 50 100 150 200 250 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance People From All Backgrounds Are Valued and Respected in Pickering 56 | Pickering CSWB Plan Q12 Promote Diversity, Equity, and Inclusion How important is it that... 19 20 61 120 112 0 20 40 60 80 100 120 140 NotImportant atall SomewhatImportant NeutralImportance Important VeryImportant # o f R e s p o n s e s Level of Importance Culturally Relevant Programming Reflects the Diversity of Our City 27 23 83 86 113 0 20 40 60 80 100 120 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Anti-Racism Training and Resources Are Offered to The Public 27 16 66 90 133 0 20 40 60 80 100 120 140 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance Anti-Racism Training and Resources Are Mandated for City Staff Pickering CSWB Plan | 57 Q12 Promote Diversity, Equity, and Inclusion How important is it that... 25 18 59 111 119 0 20 40 60 80 100 120 140 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance The City has an Equity, Diversity and Inclusion Plan 32 17 88 88 107 0 20 40 60 80 100 120 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance An Anti-Racism and Anti-Oppression (ARAO) Framework Is Created By The City 58 | Pickering CSWB Plan Q 13 Improve Individual Safety and Security How important is it that... 815 49 138 122 0 20 40 60 80 100 120 140 160 Not Importantat allSomewhatImportantNeutralImportanceImportant Very Important # o f R e s p o n s e s Level of Importance The City Provides Access To Public Training On Health And Safety (CPR, Naloxone). 8 15 49 138 122 0 20 40 60 80 100 120 140 160 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance The City Provides Access To Public Training On Health And Safety (CPR, Naloxone). 3320 80 226 0 50 100 150 200 250 Not Importantat allSomewhatImportantNeutralImportanceImportant Very Important # o f R e s p o n s e s Level of Importance You Feel Safe Driving In Your Community 3 3 20 80 226 0 50 100 150 200 250 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Feel Safe Driving In Your Community 3 1 10 46 272 0 50 100 150 200 250 300 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Feel Safe Walking In Your Community 3 1 10 46 272 0 50 100 150 200 250 300 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Feel Safe Walking In Your Community Pickering CSWB Plan | 59 Q 13 Improve Individual Safety and Security How important is it that... 7 6 30 65 224 0 50 100 150 200 250 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Feel Safe Riding Your Bike In Your Community 7 6 30 65 224 0 50 100 150 200 250 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance You Feel Safe Riding Your Bike In Your Community 5 13 60 140 114 020406080 100 120 140 160 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance The City's Customer Care Staff Can Refer Residents To Resources That Align With The 7 Pillars Of Community Safety And Well-Being 19 24 83 118 88 0 20 40 60 80 100 120 140 Not Importantat all SomewhatImportant NeutralImportance Important Very Important # o f R e s p o n s e s Level of Importance The City Provides Workshops On Cyber Safety And Security 60 | Pickering CSWB Plan Q14 More than 50% of my income is spent on housing Yes46% No54% Q14. I Spend More Than 50% of my Income on Housing Yes No Q18 What age category do you fall within? Under 18 yrs3%18-29 yrs8% 30-49 yrs36% 50-64 yrs27% 65+26% Q18. What Age Category Do You Fall Within? Under 18 yrs 18-29 yrs 30-49 yrs 50-64 yrs 65+ Pickering CSWB Plan | 61 Q19 Do you have children under 18 yrs living at home? Yes35% No65% Q19. Do You Have Children Under 18 Years Living At Home? Yes No Q20 Which of the following best describes you enthnic/racial background? White/Caucasian, 46% Asian -South / East Indian / Indo-Caribbean, 18% Mixed Racial Origin, 7% Black / African/Afro-Caribbean, 6% Middle Eastern, West Asian, or North African, 4% Asian -East, 3% Asian -Southeast, 3% Pacific Islander, 3% Indigenous to Turtle Island, 2% Latino or Hispanic, 1%, Q20. Which of The Following Best Describes Your Ethnic/Racial Background? 62 | Pickering CSWB Plan Appendix C: Community Safety & Well- Being Phase 2 Consultation Results City Staff conducted three open houses and two drop-in information sessions throughout January 2024 to showcase the draft Community Safety & Well-Being Plan. For the Open Houses, two delivery methods were used to determine feedback from residents. The pink sticky note was used for what residents love so far about each action item for the seven priorities – while the yellow sticky note was used to add any additional or missing feedback for the priorities’ action items. The following is a feedback summary of each action item under all seven priorities: Priority 1: Community Vitality •Increase the number of volunteer opportunities available, using a more straightforward application form online, and increasing promotion and awareness for volunteer opportunities. •A desire for more senior events such as senior dinners, game nights, with light refreshments and snacks provided during senior programming. •Residents are interested in helping those isolated from their community and arewilling to contribute to data collection toinform services. •Residents also believe there is a needfor youth to be consulted in communityprogramming to enhance a sense ofbelonging to the community and increasesurveillance in neighbourhoods such asNeighbourhood Watch. Priority 2: Learning, Education, Partnership and Creative Communities •Having the City provide learning and workshops for city staff and residents while also having partnerships with existing services such as the Pickering Public Library. • Residents would like to see morecollaboration with Durham Regional Policeto create programs to monitor recklessdriving and create safer environments foryouth. • A youth-specific engagement strategyis also mentioned to help decrease theamount of youth-based violence in the community. • Residents would also like to see more education on intimate partner violence as it will show youth how to maintain healthy relationships and wellbeing. • Residents also wrote about the need to promote the City’s current programs more. Priority 3: Create Safe Neighbourhoods •Residents love the idea of providing cleanup and gardening opportunities for the community. Pickering CSWB Plan | 63 • More community involvement and affordable options for youth to participate in programs after school are needed. • They also want to increase surveillance in public spaces; however, they want to find methods that do not include security cameras. In contrast, there is also a want for speed cameras and dedicated left-turn lights on specific streets to promote visibility and safety at night. • More bike lanes are needed in residential areas, as well as more public art. • Transit concerns for community membersincluded collaborating with DurhamTransit to make more accessible bus routesand dial-a-bus for seniors. Priority 4: Increase Physical Health and Mental Wellness • Residents would like more affordable options for workshops/classes to engage isolated populations such as youth, young/new mothers, and seniors. • Community members would like to seetraining on respectfully communicatingwith neurodiverse individuals to create safeand welcoming environments. • Community members also expand onthe need for food security programs,community garden programs, andcommunity listening programs to enhancea sense of community amongst residents. • In addition to exercising the new nuisance by-law, residents would like to see more promotion on what the by-law is about and who it affects. Priority 5: Improve Living Standards • There is a need for more promotion ofthe snow-clearing program; residents are willing to help their neighbours. • Residents also want to help address and collaborate on a solution for decreasing homelessness in Pickering. They are willing to discuss methods of affordable housing or a fixed income, as well as increasing taxes to enhance social services. • There is a specific want and need for physicians and to eliminate the waitlist to find a family doctor. • Signs of support were seen for the encampment strategy by the Durham Regional Police, in addition to prioritizing safety in the design of municipal infrastructure. Priority 6: Support Basic Needs • Residents want to contribute to providingmore hygiene products and shower access– including using the Bay Ridges KinsmenPark facility to implement a shower andbathroom system. • There is support for more partnershipswith DARS and increasing the number ofwarming centres in the City. •Lastly, the City wants to create partnershipswith existing services to support residentsexperiencing food insecurity. Priority 7: Promote EDI (Equity, Diversity, Inclusion), Accessibility, and Reconciliation • Residents showed strong alignmentin prioritizing EDI, Accessibility & Reconciliation to enhance feelings of safety in the community. • Residents would like to see more promotion of diversity that will reflect the current community of Pickering through events and images. • There is a need to include marginalized residents in planning programs and services. • There is perceived support for community engagement and a willingness for active involvement, particularly when the City is planning programming, events, and community safety initiatives. Artwork provided by Pickering Resident and Artist, Daniel Davis "Through my passion of photography, I deliver compelling and comprehensive collections of imagery geared to those seeking visual storytelling as part of their creative projects." pickering.ca/cswb