HomeMy WebLinkAboutADM 070-001 Procedure for Complaints under the Council Code of Conduct and Inquiries under the Municipal Conflict of Interest ActC4
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Procedure
Procedure Title: Procedure for Complaints under the Council Code
of Conduct and Inquiries under the Municipal Conflict of Interest Act
Procedure Number
ADM 070-001
Reference
Municipal Act, 2001
Municipal Conflict of Interest Act, 1990
Council Code of Conduct ADM 070
Date Originated
(m/d/y)
December 2012
Date Revised (m/d/y)
March 2014
March 2019
Pages
8
Approval: Chief Adm istrative officer
Point of Contact
Director, Corporate Services & City Solicitor
Procedure Objective
All complaints must be addressed in accordance with the procedure set out herein or no action
will be taken on the complaint.
Index
01 Informal Complaint — Code of Conduct
02 Formal Complaint — Code of Conduct
03 Review and Classification of Code of Conduct Complaints
04 Response if Complaint is not a Code of Conduct Violation
05 Refusal to Conduct Investigation
06 Opportunities for Resolution
07 Investigation
08 No Complaints or Reports Prior to Election
09 Recommendation Report
10 No Appeal of Integrity Commissioner's Decision
11 Report to Council
12 Duty of Council
13 Public Disclosure
14 Code Prevails
15 Request for Inquiry under the Municipal Conflict of Interest Act
01 Informal Complaint - Code of Conduct
01.01 Any resident of Pickering who has observed conduct by a Member that the
person believes contravenes the City's Code of Conduct, is encouraged to deal
initially with the matter informally by advising the Member that the conduct
contravenes the Code and by encouraging the Member to stop the prohibited
conduct.
01.02 The following measures could be taken for an informal complaint:
a) advise the Member that the behaviour or activity appears to contravene
the Code of Conduct;
b) encourage the Member to acknowledge and agree to stop the
prohibited behaviour or activity and to avoid future occurrences of the
prohibited behavior or activity;
c) document the incidents including dates, times, locations, other persons
present, and any other relevant information;
d) request the Integrity Commissioner to assist in informal discussion of
the alleged complaint with the Member in an attempt to resolve the
issue. If applicable, confirm to the Member your satisfaction with the
response of the Member or, if applicable, advise the Member of your
dissatisfaction with the response; and,
e) pursue the matter in accordance with the formal complaint procedure
outlined in Section 02, or in accordance with any other applicable
judicial or quasi-judicial process or complaint procedure.
01.03 Individuals are encouraged to pursue this informal complaint procedure as a
means of stopping and remedying a behaviour or activity that they believe
violates the Code of Conduct. With the consent of both the complaining
individual and the Member, the Integrity Commissioner may participate in any
informal process. The parties involved are encouraged to take advantage of the
Integrity Commissioner's potential role as a mediator/conciliator of issues
relating to a complaint. However, it is not a precondition that those making a
complaint pursue the informal complaint procedure prior to pursuing the formal
complaint procedure set out in Section 02.
Procedure Title: Procedure for Complaints under the Council Code of Conduct and Inquiries
under the Municipal Conflict of Interest Act
Procedure Number: ADM 070-001 Page 2 of 8
02 Formal Complaint - Code of Conduct
02.01 Members of the public who identify or witness behaviour or an activity by a
Member of Council that they believe is in contravention of the Code of Conduct,
may file a formal complaint with the City Clerk no later than 6 months from the
date the Complainant became aware of the alleged contravention. Formal
complaints shall:
a) be in writing on the prescribed Code of Conduct Formal Complaint
Form (Appendix 1);
b) set out the grounds for the belief and the contravention alleged;
c) be signed and dated by an identifiable individual;
d) include the original or copy of any supporting documentation or other
supporting material available to the complainant;
e) include the name and contact information of the complainant and any
witnesses; and,
include the name of the alleged violator, the provision of the Code of
Conduct allegedly contravened, and the facts constituting the alleged
contravention.
02.02 The Complaint Form will be disclosed to the respondent and to others who may
be involved in carrying out this procedure and enforcing the Code of Conduct.
02.03 Receipt of formal complaints will be acknowledged in writing.
02.04 Any complaints received after the 6 month timeframe noted above will not be
accepted and no action will be taken.
03 Review and Classification of Code of Conduct Complaints
03.01 Each formal complaint filed with the City Clerk shall be forwarded to the
Integrity Commissioner for review to determine if the matter is, on its face, a
complaint with respect to non-compliance with the Code or under the Municipal
Conflict of Interest Act and within the jurisdiction of the Integrity Commissioner
to consider.
04 Response if Complaint is not a Code of Conduct Violation or is Outside
Jurisdiction of Integrity Commissioner
04.01 If a complaint or a part of a complaint is not, on its face, a complaint with
respect to non-compliance with the Code or not within the jurisdiction of the
Procedure Title: Procedure for Complaints under the Council Code of Conduct and Inquiries
under the Municipal Conflict of Interest Act
Procedure Number: ADM 070-001 Page 3 of 8
Integrity Commissioner to process, the Integrity Commissioner may refer the
matter to the appropriate person or body as follows:
a) Criminal Matter — if the complaint on its face is an allegation of a
criminal nature consistent with the Criminal Code of Canada, the
complainant shall be advised that if the complainant wishes to pursue
any such allegation, the complainant must pursue it with the appropriate
Police Service;
b) Municipal Freedom of Information and Protection of Privacy Act
(MFIPPA) — if the complaint is more appropriately addressed under
MFIPPA, the complainant shall be advised that the matter must be
referred to the City Clerk for Access and Privacy review; and/or,
c) Other Matters — if the complaint is covered by other policies or
legislation, the complainant shall be advised to pursue the matter as
considered appropriate by the Integrity Commissioner.
05 Refusal to Conduct Investigation
05.01 If upon review of a complaint, or at any time during an investigation, the
Integrity Commissioner is of the opinion that the complaint is frivolous,
vexatious or not made in good faith, or that there are no or insufficient grounds
for an investigation, the Integrity Commissioner shall not conduct an
investigation or shall discontinue the investigation and shall communicate this
position in writing to the Complainant and the Member identified in the
Complaint Form. The Integrity Commissioner is under no obligation to prepare
a report for any matters that he or she summarily dismisses or determines not
to investigate or after an investigation is discontinued.
06 Opportunities for Resolution
06.01 Following receipt and review of a formal complaint, or at any time during the
investigation, where the Integrity Commissioner believes that an opportunity to
resolve the matter may be successfully pursued without a formal investigation,
and both the complainant and the Member agree, efforts may be pursued to
achieve an informal resolution. The formal complaint will be held in abeyance
during such time.
07 Investigation
07.01 If the Integrity Commissioner determines a formal investigation is required,
he/she shall:
Procedure Title: Procedure for Complaints under the Council Code of Conduct and Inquiries
under the Municipal Conflict of Interest Act
Procedure Number: ADM 070-001 Page 4 of 8
provide a copy of the complaint and supporting material to the Member
whose conduct is in question with a request that a written response to
the allegation be provided within 10 days; and,
b) provide a copy of the response provided by the Member to the
complainant with a request for a written reply within 10 days.
07.02 If necessary, after reviewing the submitted materials, the Integrity
Commissioner may speak to anyone, access and examine any City
documents, files, financial records, correspondence and other data, and may
enter any City work location relevant to the complaint for the purpose of
investigation and potential resolution.
07.03 The Integrity Commissioner may make interim reports to Council where
necessary and as required to address any instances of interference,
obstruction, delay or retaliation encountered during the investigation.
07.04 The Integrity Commissioner may elect to exercise the powers under Sections
33 and 34 of the Public Inquiries Act, in which case those Sections would apply
to the investigation.
08 No Complaints or Reports Prior to Election
08.01 If the Integrity Commissioner has not completed an inquiry before nomination
day for a regular election, as set out in Section 31 of the Municipal Elections
Act, the Integrity Commissioner shall terminate the inquiry on that day.
08.02 If an inquiry is terminated, the Integrity Commissioner shall not commence
another inquiry in respect of the matter unless, within 6 weeks after voting day
in a regular election, as set out in Section 5 of the Municipal Elections Act, the
person or entity who made the request or the Member whose conduct is the
subject matter of the request, makes a written request to the Integrity
Commissioner that the inquiry be commenced. No inquiry respecting a former
Member may be commenced.
08.03 Between Nomination Day and Voting Day in a regular election:
a) There shall be no requests for an inquiry, and the Integrity
Commissioner shall not accept any requests for an inquiry, respecting
whether a Member has contravened the Code of Conduct;
b) The Integrity Commissioner shall not report to Council on whether a
Member has contravened the Code of Conduct or the Municipal Conflict
of Interest Act; and,
c) Council shall not consider whether to impose penalties on a Member.
Procedure Title: Procedure for Complaints under the Council Code of Conduct and Inquiries
under the Municipal Conflict of Interest Act
Procedure Number: ADM 070-001 Page 5 of 8
09 Recommendation Report
09.01 The Integrity Commissioner shall report to the complainant and the Member
generally no later than 90 days after the receipt of the Formal Complaint Form.
If the investigation process requires more than 90 days, the Integrity
Commissioner shall provide an interim report and must advise the parties of the
date that the report will be available.
09.02 Where the complaint is sustained in whole or in part, the Integrity
Commissioner shall report to Council outlining the findings, the terms of any
settlement, or recommended corrective action. Where the complaint is not
sustained, the Integrity Commissioner shall report to Council the result of the
investigation.
09.03 If upon completion of the investigation, the Integrity Commissioner determines
that there has been no contravention of the Code of Conduct or that a
contravention occurred but the Member took all reasonable measures to
prevent it, or that the contravention was trivial or committed through
inadvertence or an error of judgment made in good faith, the Integrity
Commissioner may so state in the report and may make appropriate
recommendations pursuant to the Municipal Act.
09.04 The City Clerk shall give a copy of the report to the complainant and to the
Member whose conduct is concerned.
10 No Appeal of Integrity Commissioner's Decision
10.01 There is no appeal from the decision of the Integrity Commissioner.
11 Report to Council
11.01 Upon receipt of a report, the Clerk shall process the report for the next meeting
of Council.
12 Duty of Council
12.01 Council shall consider and respond to the report within 45 days after the day
the report is presented to it. This time period may be extended by the length of
any intervening summer hiatus.
13 Public Disclosure
13.01 The Integrity Commissioner and every person acting under his or her
jurisdiction shall preserve confidentiality where appropriate and where this does
not interfere with the course of any investigation, except as required by law and
as required by this Complaint Procedure.
Procedure Title: Procedure for Complaints under the Council Code of Conduct and Inquiries
under the Municipal Conflict of Interest Act
Procedure Number: ADM 070-001 Page 6 of 8
13.02 At the time of the Integrity Commissioner's report to Council, and as between
the parties, the identity of a complainant and the identity of the person who is
the subject of the complaint shall not be treated as confidential information.
13.03 All reports from the Integrity Commissioner to Council will be made available to
the public.
14 Code Prevails
14.01 The purpose of this Procedure is to provide guidance for the use of the Code of
Conduct. In the event of any conflict between the provisions of this Procedure
and the provisions of the Code of Conduct, the Code of Conduct prevails.
15 Request for Inquiry under the Municipal Conflict of Interest Act
15.01 An elector, or any person demonstrably acting in the public interest may apply
in writing to the Integrity Commissioner for an inquiry to be carried out
concerning an alleged contravention of Sections 5, 5.1 or 5.2 of the Municipal
Conflict of Interest Act. All requests shall be forwarded to the City Clerk and
shall be:
a) made in writing using the City's Application for Inquiry — Alleged
Contravention of the Municipal Conflict of Interest Act Form
(Appendix 2) and shall be dated and signed by the person making the
inquiry;
b) the inquiry must include an explanation as to why the issue raised may
be a contravention of the applicable sections of the Municipal Conflict of
Interest Act and any evidence in support of the allegation must be
included with the Inquiry Form;
c) the Inquiry Form must include the name of the Member alleged to have
breached the Municipal Conflict of Interest Act, and any other
information as required on the form;
d) the request for inquiry shall be provided to the Integrity Commissioner
who will conduct any such enquiries he/she considers necessary; and,
e) the inquiry must be submitted no later than six (6) weeks from the date
in which the applicant became aware of the alleged contravention,
unless both of the following are satisfied:
• the applicant became aware of the alleged contravention within
the period of time starting six weeks before nomination day for a
regular election, as set out in Section 31 of the Municipal
Elections Act, and ending on voting day in a regular election, as
set out in Section 5 of that Act; and,
Procedure Title: Procedure for Complaints under the Council Code of Conduct and Inquiries
under the Municipal Conflict of Interest Act
Procedure Number: ADM 070-001 Page 7 of 8
• the applicant makes application within six weeks after the day
after voting day in a regular election.
15.02 The City Clerk shall forward all requests for inquiry to the Integrity
Commissioner who will proceed with reviewing the allegation.
15.03 The Integrity Commissioner may request additional information from the
applicant, the municipality, or may conduct a public meeting as he/she believes
necessary to investigate the inquiry.
15.04 The Integrity Commissioner shall complete the inquiry within 180 days after
receiving the completed application.
15.05 A complainant may at any time abandon a complaint, provided in the
judgement of the Integrity Commissioner, the matter does not warrant an
application to the courts.
Appendices
Appendix 1 Council Code of Conduct Formal Complaint Form
Appendix 2 Application for Inquiry Form — Alleged Contravention of the Municipal Conflict
of Interest Act
Procedure Title: Procedure for Complaints under the Council Code of Conduct and Inquiries
under the Municipal Conflict of Interest Act
Procedure Number: ADM 070-001 Page 8 of 8
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Appendix 1 to ADM 070-001
Council Code of Conduct
Formal Complaint Form
Applicant Information:
Full Name:
Address:
Phone:
Email:
I, (insert full name), of the City of Pickering, in the Province
of Ontario, have personal knowledge of the facts set out in this Complaint Form because:
I have reasonable and probable grounds to believe that a member of Pickering City Council namely:
(insert name of Member), has contravened
section(s)
of the Council Code of Conduct for the City of Pickering. The particulars of which are as follows:
[Set out the statements of facts in consecutively numbered paragraphs in the space provided below,
with each paragraph being confined as far as possible to a particular statement of fact. If you require
more space, use the attached Schedule A]
Page 1 of 3
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Council Code of Conduct
Formal Complaint Form
Names and Contact Information of any Witnesses:
1.
2.
3.
4.
5.
6.
Please read the following before signing:
If the Integrity Commissioner launches an inquiry into the complaint, the content of this form, including the
Applicant's identity, may be shared with the Member who is the subject of the complaint. At the end of the
inquiry the Integrity Commissioner may issue a public report that includes information about the complaint,
including the identities of the parties involved. Only sign this complaint form if you understand and accept
the potential for disclosure of your identity and the information provided.
I the undersigned, request that this matter be reviewed by the Integrity Commissioner for the City of
Pickering:
Signature of Applicant
Date
Personal Information on this form is collected pursuant to the Municipal Freedom of Information and
Protection of Privacy Act and will be used to review, assess and potentially investigate the details of the
complaint. Any questions related to the collection of this information should be directed to the City Clerk,
One The Esplanade, Pickering, ON, L1 V 6K7, 905.420.4611.
Page 2 of 3
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Council Code of Conduct
Formal Complaint Form
Schedule A — Continued Information
Code of Conduct Complaint Form of (insert name of
Applicant)
Signature of Applicant
Date
Personal Information on this form is collected pursuant to the Municipal Freedom of Information and
Protection of Privacy Act and will be used to review, assess and potentially investigate the details of the
complaint. Any questions related to the collection of this information should be directed to the City Clerk,
One The Esplanade, Pickering, ON, 1_1V 6K7, 905.420.4611.
Page 3 of 3
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Appendix 2 to ADM 070-001
Application for Inquiry
Alleged Contravention of the
Municipal Conflict of Interest Act
Applicant Information:
Full Name:
Address:
Phone:
Email:
Applicant is (check one):
❑ An elector in the City of Pickering
❑ An individual demonstrably acting in the public interest
❑ A corporation (including a municipality) demonstrably acting in the public interest
Where the Applicant is a corporation, please identify its authorized representative for purposes of this
application:
About the Allegation:
Name of the Member of Council who is the subject of the allegation (complete a separate form for each
Member who is the subject of an allegation):
The Applicant alleges that the Member contravened the following sections of the Municipal Conflict of
Interest Act (check all that apply):
❑ Section 5
❑ Section 5.1 ❑ Section 5.2
The following are the Applicant's reasons for believing that the Member has contravened the above
section(s) of the Municipal Conflict of Interest Act:
(Set out the statements of facts in consecutively numbered paragraphs in the space provided on
page 2, with each paragraph being confined as far as possible to a particular statement of fact. If you
require more space, use the attached Schedule A]
Page 1 of 4
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Application for Inquiry
Alleged Contravention of the
Municipal Conflict of Interest Act
Reasons:
Please read the following before signing:
If the Integrity Commissioner launches an inquiry into an allegation, the content of this form, including the
Applicant's identity, may be shared with the Member who is the subject of the allegation. Information on
this form and information obtained during the inquiry, including the identities of the parties involved, may
be disclosed in the Integrity Commissioner's published reasons at the end of the inquiry and may be
disclosed in an application to the Superior Court. Only sign this application form if you understand and
accept the potential for disclosure of your identity and the information provided.
I the undersigned, make application to the Integrity Commissioner for the City of Pickering, for an inquiry
to be carried out concerning the alleged contravention as contained in this application:
Signature of Applicant
Date
Note: The statutory declaration on page 4 is a mandatory part of the application and required under
the Municipal Act. It must be declared before a person authorized to take declarations in Ontario
(including any Ontario lawyer).
Personal Information on this form is collected pursuant to the Municipal Freedom of Information and
Protection of Privacy Act and will be used to consider and potentially conduct an inquiry into the details of
the application. Any questions related to the collection of this information should be directed to the City
Clerk, One The Esplanade, Pickering, ON, L1V 6K7, 905.420.4611.
Page 2 of 4
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Application for Inquiry
Alleged Contravention of the
Municipal Conflict of Interest Act
Schedule A — Continued Information
Application for inquiry, alleged contravention of the Municipal Conflict of Interest Act
(insert name of applicant)
Signature of Applicant
Date
Personal Information on this form is collected pursuant to the Municipal Freedom of Information and
Protection of Privacy Act and will be used to consider and potentially conduct an inquiry into the details of
the application. Any questions related to the collection of this information should be directed to the City
Clerk, One The Esplanade, Pickering, ON, L1V 6K7, 905.420.4611.
Page 3 of 4
DECLARATION
Required by subsection 223.4.1 (6) of the Municipal Act, 2001
I, , (insert full name), of the
(city, town, etc.) of (specify
municipality) in the Province of (enter country if outside Ontario)
solemnly declare that:
1. I am the Applicant.
1. The Applicant is a corporation and I am its authorized representative.
(Strike out the line above that does not apply and initial the striking out)
2. I attest to the fact that the Applicant became aware of the Member's alleged
contravention of the Municipal Conflict of Interest Act not more than six weeks
before today.
2. [In a municipal election year:] I attest to the fact that the Applicant became aware of
the Member's alleged contravention of the Municipal Conflict of Interest Act within
the period of time starting six weeks before the fourth Friday of July, and ending on
voting day.
(Strike out the paragraph above that does not apply and initial the striking out)
3. I make this solemn declaration conscientiously believing it to be true and knowing
that it is of the same force and effect as if made under oath.
DECLARED before me at the )
of , )
This day of , 20 )
A Commissioner, etc.
Applicant or Representative
Page 4 of 4