HomeMy WebLinkAboutPLN 15-15 Report to
e`t.`°co A. Planning & Development Committee
PICKERING Report Number: PLN 15-15
Date: November 9, 2015
From: Thomas Melymuk
Director, City Development
Subject: Invitation to Participate in ISO 37120
World Council on City Data
A new global standard on City Indicators
File: D-1400-012
Recommendation:
1. That the Global City Indicators Facility and the World Council on City Data be
advised that the City of Pickering appreciates the invitation, but that the City of
Pickering will not be submitting an expression of interest to participate in the
ISO 37120 program at this time;
2. That the City of Pickering continue to monitor local and global participation in the
program and reconsider participation in the program in future years; and
3. That a copy of Report PLN 15-15 be forwarded to Global City Indicators Facility
and the World Council on City Data.
Executive Summary:
This report stems from two related matters:
• an invitation from the Global City Indicators Facility (GCIF) and the World Council on
City Data (WCCD) to the City of Pickering, to apply to become a certified city under
ISO 37120; and
• a subsequent Council resolution on March 23, 2015, which authorized staff to further
investigate the feasibility, resource and financial implications of participating in
ISO 37120, and report back in the fall of 2015.
Staff investigated the City's participation in the ISO 37120 program, and recommend
that the City not submit an expression of interest at this time, but continue to monitor the
ISO 37120 program as it progresses.
Financial Implications: An initial annual cost of$6,400.00, increasing to $9,700.00
annually over a period of 7 years, if the City was to participate in the ISO 37120
program.
Report PLN 15-15 November 9, 2015
Subject: Invitation to Participate in ISO 37120 Page 2
1. Introduction
In 2008, the Global City Indicators Facility (GCIF) was initiated. The purpose of
the GCIF is to gather comparable city data, and to examine the role cities play in
a country's economic competitiveness. As part of a GCIF pilot project, the City of
Pickering agreed to participate in the collection of key city indicators, and in
2012, the GCIF released this data on its website.
To further this initiative, in 2014, the GCIF launched the World Council on City
Data (WCCD), and introduced the ISO 37120 program. The WCCD will host the
registry for ISO 37120.
On March 23, 2015, Council considered an invitation from Global City Indicators
Facility (GCIF) and the World Council on City Data (WCCD) to the City of
Pickering, to participate in the ISO 37120 program. Council authorized staff to
further investigate the feasibility, resource and financial implications of
participating in the program.
2. The ISO 37120 Program is the first international standard on city metrics
The ISO 37120 program provides a data platform of globally standardized indicators
to assist cities in measuring their performance, and to draw comparative lessons
from one another. The program contains 100 city indicators (46 core and
54 supporting) that address a variety of topics including: energy consumption;
education; health; safety; and housing.
To participate in the program, cities are required to submit annual monitoring reports.
After the reports have been reviewed by the WCCD and the annual fees have been
paid, a level of certification may be awarded. The level of certification a city receives
is based on the number of core and supporting indicators a city reports. The WCCD
certification levels consist of the following:
• Bronze: 46 — 59 reported (46 core plus up to 13 supporting)
• Silver: 60 — 75 reported (46 core plus 14 to 29 supporting)
• Gold: 76 — 90 reported (46 core plus 30 to 44 supporting)
• Platinum: 91 — 100 reported (46 core plus 45 to 54 supporting)
The WCCD also recognizes "Aspirational" cities that are working toward ISO
- compliance, but are only able to report on 30 —45 of the core indicators, with the
hope that such cities will attain certification in the future years.
Report PLN 15-15 November 9, 2015
Subject: Invitation to Participate in ISO 37120 Page 3
3. Assessing the ISO 37120 program
Staff's investigation into the City's participation in the ISO 37120 program focused
on:
• whether data could be readily collected and reported on to the WCCD
• what level of certification the city could attain
• the cost of participating in the program
• what benefits the City could derive from its participation in the program
3.1 Is the data readily available?
The City collects a variety of housing, development and local service data
through applications and permits. In addition, the City has access to public
health, education, servicing and infrastructure, and environmental data from a
variety of other public agencies, including: the Region; the school boards; and
the conservation authorities. Through a review of these data and discussions
with other public agencies, staff were able to determine the number of core and
supporting indicators that could be reasonably met. A summary of the analysis
are contained in Tables 1 and 2 (see Attachments #1 and #2). The tables reflect
which core and supporting indicators are: readily available; may be available
through further analysis; or, unavailable and may have cost implications.
The results of the analysis are summarized below:
ISO 37120 Readily Available through Unavailable
Indicators Available further analysis
46 Core Indicators 30 11 5
54 Supporting 36 11 7
Indicators
Notes: "Readily Available" refers to data that is either already captured or
collected by the city, or data that is collected and refined into a format by
other public agencies that are readily available, requiring no further
detailed analysis by staff.
"Available through further analysis" refers to data obtainable from other
public agencies, requiring further detailed analysis and refinement by
staff.
"Unavailable" refers to data that is currently unavailable and acquiring
this data may have cost and other resource implications for the City.
Report PLN 15-15 November 9, 2015
Subject: Invitation to Participate in ISO 37120 Page 4
3.2 What level of certification could the City achieve?
Based on the WCCD certification levels, and current resources, the City would
likely receive "Aspirational" recognition. To advance to "Bronze", "Silver" or
higher would require additional staff resources and costs, specifically in terms of
tracking environmental indicators such as measuring local air quality and
greenhouse gas emissions.
3.3 What would be the City's cost to participate in the program?
ISO certification costs cover the development and maintenance of the Global
Cities Registry, open portal, tools and publications. Registration costs cover third
party verifiers to review and confirm data. If the City were to participate in the
program, the approximate cost of certification and registration would be
$6,400.00 annually, increasing to $9,700.00 annually, over a period of 7 years.
3.4 What benefits would the City derive from participating in the program?
Staff's review of the program provided a better understanding of where the
ISO 37120 indicators would typically fit into a municipal data management
system hierarchy. It also provided staff with valuable insight into best practices
and opportunities that could potentially improve City Development's data
management system.
However, although the program is in its infancy, there appears to be a number of
limitations to the current program, as follows:
• The program is based on how well a city can collect data, and not on the
basis of whether the results of the data are positive or negative. ISO 37120
does not set benchmark levels for the quality of life indicators that would
assist cities in developing and measuring the performance of policies,
programs and services. For example, if a municipality provides data on air
quality, it would fulfil a core indicator, but this does not indicate whether air
quality is poor or good, just that the data was available.
• A large portion of the data to be collected is from external sources, and is
more closely related to the functions, programs and services of other
agencies. The collection of this data may not be readily available or in the
form required by ISO 37120, and may require considerable effort and
resources to report.
• Although the program provides the opportunity to share data between cities,
only a few cities have joined. To date, twenty cities have received ISO 37120
certification worldwide, with only one in Canada —the City of Toronto. The
majority of these cities are much larger than the City of Pickering, and thus
the comparison between such vastly different cities is difficult. Given the
range in scale, and differences in their economic, socio-cultural and natural
environments of these cities, such comparisons may not be relevant or
insightful.
Report PLN 15-15 • November 9, 2015
Subject: Invitation to Participate in ISO 37120 Page 5
• Although ISO certification and registration may, even at the entry (Aspirational)
level, provide certain benefits to the City, staff is concerned that the additional
time and costs spent to obtain even an "Aspirational" status may not be worth the
effort and resources. Some of the indicators contained in the ISO 37120 could
be introduced and tracked by staff, and potentially assist us in expanding our
data profile. However, given current priorities and resources, participation in the
ISO 37120 program is not recommended at this time.
4. Moving Forward
As a result of the investigation into the City's participation in the ISO 37120
program, lessons have been learned in terms of what the City is currently doing
in terms of data management, the best practices of other municipalities in the
Greater Toronto Area, and directions for managing current and future data
resources.
4.1 What are we currently doing?
The City is collecting a wide range of data for a variety of programs, in a number
of platforms (e.g. GIS, AMANDA, Environics), including:
• the Municipal Performance Management Program (annual reporting to the
Minister of Municipal Affairs and Housing on efficiency and effectiveness
measures for 13 service areas provided by municipalities)
• Measuring Sustainability (a report that establishes a baseline for 55 key
indicators for sustainability in Pickering)
• monthly building permit reporting to inform the Region's quarterly Building
Permit Statistics Report and the Canada Mortgage and Housing Corporation
Housing Market Information Portal
• demographic and housing statistics and forecasts
• economic and employment profiles and opportunities
• the Summary of Major Residential and Non-Residential Development
Applications booklets
• data cataloguing and mapping
Some of the above functions are mandatory, while others are used for research,
profiling, marketing and promotion, evidence-based decision-making and
budgeting, benchmarking, or to promote and encourage sustainable
development practices. Although the ISO 37120 program may not be the best fit
for the City of Pickering at this time, the challenge is to ensure that the City's
current data collection efforts are not duplicated, that the data collected supports
the City's mandates and'objectives, and that the data can be presented to its
users/audiences in a meaningful way.
Report PLN 15-15 November 9, 2015
Subject: Invitation to Participate in ISO 37120 Page 6
4.2 What are other municipalities doing?
All municipalities in the GTA have data collection programs, but th e
re doesn't
appear to be a "one model fits all" approach to track or manage data. The level
of sophistication, availability and accessibility of data depend on a municipality's
financial capacity, resource capabilities, and service protocol.
A number of cities are focusing their data collection efforts on tracking data at
neighbourhood level. The City of Toronto, for example, tracks the wellbeing of
each of its neighbourhoods in terms of factors such as crime, transportation and
housing. ("Wellbeing Toronto" is a map visualization tool that allows the user to
select and combine a number of datasets that reflect neighbourhood wellness
instantly on a map, table and/or graphs).
Neighbourhood profiles are very useful in:
• identifying trends, successes and failures in systems or services
• assisting staff and politicians in making evidence based planning and
budgetary decisions
• informing planning policy formulation and implementation and city programs
• keeping the community informed and leveraging more engagement and
participation in city building and improving neighbourhood wellness
• informing developers, prospective investors and service providers on the
attributes and dynamics of each neighbourhood in the city
A few municipalities, like Mississauga, Brampton and Oakville, have taken strides
to make their data more accessible through open data platforms on their
websites, or through cell phone applications, that provide a wealth of statistical
data and facts to their Councils, city staff, residents and business community.
In other locations, partnerships and collaboration agreements between public
sector partners have been formed to collect and monitor data. Through such
shared ventures, participants have been able to collectively secure and leverage
data, while reducing their bottom line costs. These actions have also created a
good forum for knowledge sharing and skills development.
4.3 What data will the City of Pickering be tracking/monitoring?
The development of a data management system tailored to the City of Pickering
will ensure that the collection, monitoring, and dissemination of data will have at
least an indirect, if not a direct impact on our corporate priorities:
• Sustainable Placemaking (building a sustainable city)
• Corporate Best Practices (to review service delivery options and
administrative processes in a bid to increase city responsiveness to our
community)
Report PLN 15-15 November 9, 2015
Subject: Invitation to Participate in ISO 37120 Page 7
• Community Engagement (to improve the way the City engages our public)
• Financial Management (to support financial decision making)
• Human Resource Development (to provide a forum for knowledge sharing
and skills development)
The ability to trace all data collection and monitoring functions back to these
corporate priorities provides a common ground and shared vision for the city, as
well as an indicator of the City's service performance to the community. With this
objective in mind and the lessons learned from other municipalities, the City
Development Department will work collaboratively with other City departments,
and other public sector stakeholders to:
• develop a formal system or protocol to focus data collection efforts on the
City's corporate priorities
• develop a centralized source for data that streamlines data collection efforts,
ensures greater access to data, and lessens the potential for duplication of
efforts
• develop neighbourhood profiles that can be used to benchmark services and
support policy and program decision making
• examine the development of an open data platform where key performance
indicators tracked by the City, can be viewed by the public '
• work collaboratively with other local municipalities in Durham Region in
sharing resources and developing standardized metrics
In terms of developing neighbourhood profiles, staff is working with Statistics
Canada to obtain 1991, 1996, 2001, and 2006 Census long form data and
2011 Census National Household Survey data for each of the City's
neighbourhoods. This data will provide a historic profile of each neighbourhood
and will supplement data that is collected through the City Development
Department's various programs.
5. Conclusion
Given current priorities and resources, the City's participation in ISO 37120 does
not appear advantageous at this time. Staff will, however continue to monitor
local and global participation in the program to potentially reconsider the City of
Pickering's participation in the program in the future. Staff will also work
collaboratively with other City departments and other public sector stakeholders
to improve data collection, benchmarking, reporting, and data access and
availability.
Report PLN 15-15 November 9, 2015
Subject: Invitation to Participate in ISO 37120 Page 8
Attachments
1. Table #1: ISO 37120 Core City Indicators — Data Availability for Pickering
2. Table #2: ISO 37120 Supporting City Indicators — Data Availability for Pickering
Prepared By: Approved/Endorsed By:
.n Jacobs, MCIP, RPP Catherine Rose, MCIP, RPP
Principal Planner— Policy Chief Planner
Jeff Brooks, MCIP, RPP Thomas Melymuk CIP, RPP
Manager, Policy & Geomatics Director, City Development
DJ:df
Recommended for the consideration
of Pickering City Council
aaJel Wt: 23 i Z°ls
Tony Prevedel, P.Eng.
Chief Administrative Officer
•
ATTACHMENT# / TO
REPORT# AN /5-15
Table 1
ISO 37120 Core City Indicators — Data Availability for Pickering
Theme Core Indicator Source Availability
Economy City's unemployment rate Statistics Canada Readily
Available
Commercial/Iridustrial Assessment Municipal Property Readily
as a percentage of total Assessment Corporation Available
assessment
Percentage of city population living World Bank and City of Readily
in poverty Pickering Available
Education Percentage of female school-aged School Boards Readily
population enrolled in school Available
Percentage of students completing School Boards Readily
primary education Available
Percentage of students completing School Boards Readily
secondary education Available
Student/teacher ratio School Boards Readily
Available
Energy Total residential electrical use per Veridian Connections and Further
capita (kilowatt/year) City of Pickering Analysis
Percentage of city population with Veridian Connections Readily
authorized electrical service Available
Energy consumption of public Veridian Connections Further
buildings as a percentage of total Analysis
consumption in the city
Percentage of total energy derived Veridian Connections Unavailable
from renewable sources, as a
share of the city's total energy
consumption
Environment Fine Particulate Matter (PM2.5) Ministry of Environment and Unavailable
concentration Climate Change
Particulate Matter (PM10) Ministry of Environment and Unavailable
concentration Climate Change
Greenhouse gas emissions Ministry of Environment and Unavailable
measured in tonnes per capita Climate Change
ATTACHMENT# / TO
REPORT # PIA) 15-45
Theme Core Indicator Source Availability
Finance Debt service ratio (debt service City of Pickering Readily
expenditure as a percent of a Available
municipality's own-source revenue)
Fire and Number of firefighters per 100,000 City of Pickering Readily
Emergency population Available
Response
Number of fire related deaths per City of Pickering Readily
p tY 9
100,000 population (annually) Available
Number of natural disaster-related City of Pickering Readily
deaths per 100,000 population Available
(annually)
Governance Voter participation in last municipal City of Pickering Readily
election (as a percentage of Available
eligible voters)
Women as a percentage of total City of Pickering Readily
elected to city-level office Available
Health Average life expectancy Canadian Institute for Health Readily
Information (CIHI) Available
Number of in-patient hospital beds CIHI and Rouge Valley Further
per 100,000 population Health System (Ajax) Analysis
Number of physicians per 100,000 CIHI Further
population - Analysis
Under age five mortality per 1,000 CIHI Further
live births Analysis
Safety Number of police officers per Ontario Provincial Police and Further
100,000 population Durham Region Police Analysis
Number of homicides per 100,000 Ontario Provincial Police and Further
population Durham Region Police Analysis
Shelter Percentage of city population living Durham Region —Social Further
in slums Services Analysis
Solid Waste Percentage of city population with Durham Region Readily
regular solid waste collection Available
(residential)
Total collected municipal solid Durham Region Readily
waste per capita Available
ATTACHMENT# TO
REPORT # /5_z5
Theme Core Indicator Source Availability
Percentage of city's solid waste Durham Region Readily
that is recycled Available
Telecommu- Number of internet connections per Canadian Radio-television Further
nication 100,000 population and Telecommunications Analysis
and Commission
Innovation
Number of cell phone connections • Canadian Radio-television Further
per 100,000 population and Telecommunications Analysis
Commission
Transporta- Kilometres of high capacity public Metrolinx Readily
tion transport system per 100,000 Available
population
Kilometres of light passenger Metrolinx and Durham Readily
transport system per 100,000 Region Available
population
Annual number of public transport Metrolinx and Durham Further
trips per capita Region Analysis
Number of personal automobiles Ministry of Transportation Unavailable
per capita
Urban Green area (hectares) per 100,000 City of Pickering Readily
Planning population - Available
Wastewater Percentage of city population Region of Durham Readily
served by wastewater collection Available
Percentage of the city's Region of Durham Readily
wastewater that has received no - - Available
treatment -
Percentage of the city's Region of Durham Readily
wastewater receiving primary Available
treatment
Percentage of the city's Region of Durham Readily
wastewater receiving secondary Available
treatment
Percentage of the city's Region of Durham Readily
wastewater receiving tertiary Available
treatment
ATTACHMENT# / TO
REPORT # Puri /5-15
Theme Core Indicator_ Source Availability
Water and Percentage of city population with Region of Durham Readily
Sanitation potable water supply service Available
Percentage of city population with Region of Durham Readily
sustainable access to an improved Available
water source
Percentage of population with Region of Durham Readily
access to improved sanitation Available
Total domestic water consumption Region of Durham Readily
per capita (litres/day) Available
•
II
ATTACHMENT# TO
REPORT# �`N 15-15
Table 2
ISO 37120 Supporting City Indicators — Data Availability for Pickering
Theme Supporting Source Availability
Indicator
Economy Percentage of persons in full-time Statistics Canada Readily
employment Available
Youth unemployment rate Statistics Canada Readily
(aged 16 —24) Available
Number of businesses per 100,000 Region of Durham; City of Readily
population Pickering Available
Number of new patents per Canadian Intellectual Unavailable
100,000 population per year Property Office
Education Percentage of male school-aged School Boards Readily
population enrolled in school Available
Percentage of school-aged School Boards Readily
population enrolled in school Available
Number of higher education Statistics Canada Readily
degrees per 100,000 population Available
Energy Total electrical use per capita Veridian and Ontario Energy Further
(kilowatt/year) Board Analysis
Average number of electrical Veridian and Ontario Energy Further
interruptions per customer per year Board Analysis
Average length of electrical Veridian and Ontario Energy Further
interruptions (in hours) Board Analysis
Environment NO2 (nitrogen dioxide) Ministry of Environment and Unavailable
concentration Climate Change
SO2 (sulphur dioxide) Ministry of Environment and Unavailable
concentration Climate Change
03 (ozone) concentration Ministry of Environment and Unavailable
Climate Change
Noise pollution Ministry of Environment and Unavailable
Climate Change
Percentage change in number of Ministry of Natural Unavailable
native species Resources and Forestry
ATTACHMENT# c=Q TO
REPORT # PLAN 15-15
Theme Supporting Source Availability
Indicator
Finance Capital spending as a percentage City of Pickering Readily
of total expenditures Available
Own-source revenue as a City of Pickering Readily
percentage of total revenues Available
Tax collected as percentage of tax City of Pickering Readily
billed Available
Fire and Number of volunteer and part-time City of Pickering • Readily
Emergency firefighters per 100,000 population Available
Response
Response time for emergency City of Pickering Readily
response services from initial call Available
Response time for fire department City of Pickering Readily
from initial call Available
Governance Percentage of women employed in City of Pickering Readily
the city government workforce Available
Number of convictions for City of Pickering Readily
corruption/bribery by city officials Available
per 100,000 population
Citizens' representation: number of City of Pickering Readily
local officials elected to office per Available
100,000 population
Number of registered voters as a City of Pickering --- Readily
percentage of the voting age Available
population
Health Number of nursing and midwifery Ministry of Health and Further
personnel per 100,000 population Long-Term Care Analysis
Number of mental health Ministry of Health and Further
practitioners per Long-Term Care Analysis
100,000 population
•
Suicide rate per Ministry of Health and Further
100,000 population Long-Term Care Analysis
Recreation Square metres of public indoor City of Pickering Readily
recreation space per capita Available
Square metres of public outdoor City of Pickering Readily
recreation space per capita Available
ATTACHMENT# a TO
REPORT # P` I /5-45
Theme Supporting Source - Availability
Indicator
Safety Crimes against property per Ontario Provincial Police Further
100,000 and Durham Region Police • Analysis
Response time for police Ontario Provincial Police Readily
department from initial call and Durham Region Police Available
Violent crime rate per 100,000 Ontario Provincial Police Readily
population and Durham Region Police Available
Shelter Number of homeless per 100,000 Region of Durham Readily
population Available
Percentage of households that Statistics Canada Readily
exist without registered legal titles Available
Solid Waste Percentage of the city's solid waste Region of Durham Readily
that is disposed of in a sanitary Available
landfill
Percentage of the city's solid waste Region of Durham Readily
that is disposed of in an incinerator Available
Percentage of the city's solid waste Region of Durham Readily
that is burned openly Available
Percentage of the city's solid waste Region of Durham Readily
that is disposed of in an open Available
dump
Percentage of the city's solid-waste Region of Durham Readily
that is disposed of by other means Available
Hazardous waste generation per Region of Durham Readily
capita Available
Percentage of city's hazardous Region of Durham Readily
waste that is recycled Available
Telecommuni- Number of landline phone Canadian Radio-Television Further
cation and connections per 100,000 and Telecommunications Analysis
Innovation population Commission
Transportation Modal split (percentage of Region of Durham and Further
commuters using a travel mode Metrolinx Analysis
other than a personal vehicle)
Number of two-wheel motorized Ministry of Transportation Unavailable
vehicles per capita
ATTACHMENT# ("2 TO
REPORT# -/S
Theme Supporting--- -- Source Availability
Indicator
Kilometres of bicycle paths and Region of Durham and City Readily
lanes per 100,000 population of Pickering Available
Transportation fatalities per Ontario Provincial Police Further
100,000 population and Durham Region Police; Analysis
Commercial air connectivity Transport Canada Further
(number of non-stop commercial Analysis
air destinations)
Urban Planning Annual number of trees planted City of Pickering Readily
per 100,000 population Available
Areal size of informal settlements City of Pickering Readily
as a per cent of city area Available
Jobs/housing ratio - ---- Statistics Canada Readily
Available
Water and Total water consumption per capita Region of Durham Readily
Sanitation (litres/day) Available
Average annual hours of water - Region of Durham Readily
service interruptions per household Available
Percentage of water loss Region of Durham Readily
(unaccounted for water) Available