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HomeMy WebLinkAboutCR 03-14 Clef co .y Report to Executive Committee PICKERING G Report Number: CR 03-14 Date: June 9, 2014 From: Marisa Carpino Director, Culture'& Recreation Subject: 2013 Accessibility Progress Report - 5 Year Accessibility Plan 2012-2016 - File: A-1440 • Recommendation: 1. That Report CR 03-14 of the Director, Culture & Recreation regarding the 2013 Accessibility Progress Report be received. Executive Summary: The City of Pickering's 5 Year Accessibility Plan, 2012-2016, is the City's multi-year plan developed to meet the requirements of the Ontarians with Disabilities Act, 2001 (ODA) and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The Plan involves all departments of the City of Pickering, as well as the Pickering Public Library. The Plan was developed by a staff team representing those areas of responsibility and included consultation with the Pickering Accessibility Advisory Committee. The Plan was approved by Resolution #60/12 at a regular meeting of Council on April 16, 2012. It is presently being revised to include implementation of the Design of Public Spaces requirements, which were introduced in 2013. Each of the five (5) Standards under the AODA includes a schedule of deadlines that must be met by obligated organizations. This report provides.Council with an update on 2013 activities and achievements related to the 5 Year Accessibility Plan, 2012-2016 and the City's status in relation to those compliance deadlines. The City of Pickering has continued to meet the requirements of the AODA and, in some areas, has exceeded them. The attached report entitled "2013 Accessibility Progress Report, 5 Year Accessibility Plan 2012-2016" provides a more detailed summary. Financial Implications: In 2013, approximately 1 million dollars committed in the approved 2013 Current and Capital Budgets was utilized to meet the 2013 requirements of the 5 Year Accessibility Plan, 2012-2016. These projects include West Shore Community Centre Entrance and Washroom Renovations, Pickering Recreation Complex Banquet Hall and Washroom Renovations and Upgrades, Petticoat Creek Community Centre Washroom Upgrades and the new Tax Roll Kiosk. Approximately $300,000 of these costs were offset by grants through the Government of Canada's Community Infrastructure Improvement Fund (CIIF). 235 Report CR 03-14 June 9, 2014 Subject: 2013 Accessibility Progress Report Page 2 Construction associated with the multi-use trail from Valley Farm Road to Liverpool and Kinsmen Park pathway was deferred to 2014 and sidewalk and streetlight installation at Brock Road and Kingston Road was also deferred as part of the Region of Durham's road improvements along Kingston Road. Discussion: According to the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), O. Reg. 191/11, Integrated Accessibility Standards (IAR), obligated organizations (which includes municipalities) are required to comply with the following: 3.(3) The Government of Ontario, Legislative Assembly and designated public sector organizations shall, (a) prepare an annual status report on the progress of measures taken to implement the strategy referenced in clause (1)(a); and (b) post the status report on their website, if any, and provide the report in an accessible format upon request. The AODA, 2005 is derived from the Ontarians with Disabilities Act, 2001, which itself is derived from the disability provisions of the Ontario Human Rights Code, 1990. Under these regulations, all municipalities are required to prepare accessibility plans, make the plans public, and consult with persons with disabilities. As part of that consultation process, municipalities are also required to establish and consult accessibility advisory committees. On June 13, 2005, the AODA became law. This landmark legislation provided a framework for developing accessibility standards which will identify, remove, and prevent barriers for people with disabilities in key areas of daily living. These standards will apply to both public and private sector organizations across Ontario. The Province has worked with representatives from the disability communities, as well as private and public stakeholder organizations to develop each of these standards. Each standard sets specific goals with incremental target dates, leading to the ultimate goal of a fully accessible Ontario by 2025. The five standards under the AODA include: Customer Service; Information and Communications; Employment; Transportation; and Design of Public Spaces Standards (Accessibility Standards for the Built Environment). In 2013, all five (5) of these Standards were in effect. The earliest compliance date for the Design of Public Spaces Standards however, is not until January 1, 2016. General — Highlights of 2013 • Training of over 500 staff members, volunteers, members of Council and committee members on the requirements of the Ontario Human Rights Code, and the Integrated Accessibility Standards. • Creation of a designated position of Accessibility Coordinator. 236 Report CR 03-14 June 9, 2014 Subject: 2013 Accessibility Progress Report Page 3 Accessibility Standards for Customer Service— Highlights of 2013 The City of Pickering was in compliance with this Standard by the deadline of January 1, 2010 and has completed the online reporting requirements with the Accessibility Directorate of Ontario. Highlights include: • Ongoing training of new staff and volunteers in the requirements of the Standard. • Review of the City's policy on Accessible Customer Service. This was in response to the creation of a general policy on accessibility for the City which included all of the Standards. Much of the original Accessible Customer Service Policy has been included in a draft procedure for implementing accessible customer service. • Participation in a joint project with the Canadian Hearing Society (CHS) and the Ontario Recreation Facilities Association (ORFA) in August 2013 to create videos as part of a public awareness program entitled "Creating Accessible Recreation Facilities for People Who are Deaf and Hard of Hearing". • Presentation of two (2) public awareness events, "Celebrating Abilities" at the Pickering Town Centre in June 2013, plus "The Total Wellness Event", co- sponsored with the Advisory Committee on Diversity at the Pickering Recreation Complex. Information and Communications Standard — Highlights of 2013 • Ongoing development by City of Pickering and Pickering Public Library staff of accessible templates for various types of documents. • Ongoing training of resource staff in each division and department to provide assistance to other staff members in creating accessible documents. Employment Standards Highlights of 2013 • Updates to the City's Hiring policies and procedures to reflect the AODA's requirements to make all stages of the employment cycle accessible for persons with a disability. • Development of a procedure by the Pickering Public Library to provide external job postings to local administrators of the Ontario Workplace Inclusion Plan. The Library successfully hired a new employee through this process. Transportation Standards — Highlights of 2013 • Municipal Law Enforcement Services continues to monitor requirements for accessible taxi service within the City of Pickering. - Design of Public Spaces Standards (Accessibility Standards for the Built Environment) -Highlights of 2013 This Standard took effect on January 1, 2013 with an implementation date of January 1, 2016. In preparation for that deadline, staff in various departments: • Have begun integrating specific technical standards into existing guidelines. • Are designing a pilot project for the use of tactile surface indicators for areas where sidewalks meet vehicular traffic. • Are including accessible parking requirements in developing a new draft parking by-law to be presented to Council in June 2014. 237 Report CR 03-14 June 9, 2014 Subject: 2013 Accessibility Progress Report Page 4 • Initiated the development of operating procedures for monitoring and maintaining accessibility features in City of Pickering facilities and public spaces. Built Environment, Accessibility Related Projects — Highlights of 2013 • The City of Pickering includes accessibility design in new projects, such as the Indoor Soccer Dome and the new Operations Centre, as well as in projects such as: • Retrofit of the banquet facilities at the Pickering Recreation Complex, including adjacent washrooms and the creation of universal washrooms in the main lobby. • Construction of a new accessible entry and universal washroom at West Shore Community Centre. • New signage within City Hall with better legibility and way finding features. • Installation of an accessible workstation and touch screen systems for public access to tax roll information. Many projects such as upgrading trails and pathways, replacing a footbridge, parking lot expansion and upgrades, or upgrading exterior lighting were completed in 2013. These projects were not undertaken specifically for accessibility purposes, but still serve to improve the level of accessibility for persons with various disabilities. Pickering Accessibility Advisory Committee — Highlights of 2013 • Reviewed and commented on site plan applications, including plans for the new Operations Centre. • Completed an accessibility audit of the City's facilities to be used in discussions with City Staff regarding planning and budgeting for future accessibility upgrades. • Presented a public awareness event, "Celebrating Abilities", as well as a joint event with the Advisory Committee on Diversity entitled the "Total Wellness Event". • Presentation to Council regarding the need to increase accessible parking requirements to reflect Statistics Canada's reported levels of disability. • Worked with staff in the planning of a pilot project for the use of tactile surface indicators. The "2013 Accessibility Progress Report, 5 Year Accessibility Plan 2012-2016" is attached and provides a more complete overview of the City's accessibility achievements in 2013. Attachments: 1. 2013 Accessibility Progress Report 238 Report CR 03-14 June 9, 2014 Subject: 2013 Accessibility Progress Report Page 5 Prepared By: Approved/Endorsed By: - b./A - ' 41.., .i5,._. , , B ave ,Y :rlowe Marisa Carpino Acce s'•ility Coordinator Director, Culture & Recreation MC:dm Recommended for the consideration 6_, of Pickering Ci Council / ,/ /, f . 221 zo i4 Tony Prevedel, P.Eng. • Chief Administrative Officer • y 2-3 9 • ATTACHMENT# L TO REPORT# 4 03 ( 1-1 Citg O :4,, 2013 Accessibility Progress Report —' sue>-- - ....... P ICKERING 5 Year Accessibility Plan, 2012-2016 • YY gay b 2 § w tit lirg , x �, as..—.,, 'ro- a S ., y '. .x s at.. , , "ft � , ' -, 4' .t mr " - A� 04.x.'ty ��S �? € ' ,y,a ^ N•': 2 ; ? latri : A 4 4444 �A ".1 Vi `f7 1p � s �.q,bs� a, 5 F 'b xr <'.. . s' 3 t s„ �N , 34 w '' � m 4 r yF n .. 9 ,V - a ' ir �,4k te + - ' z ; x a a i t a 4 x 44 l: _ "a �h i u, .-" .,-... _. _fi , • Page 1 of 27 • • 240 City of Pickering One The Esplanade Pickering ON L1V 6K7 Alternate formats for this document are available upon request, by contacting the City of Pickering Customer Care . Centre. 905.683.7575 Toll Free 1 .87T420.4666 TTY 905.420. 1739 Email: customercare @pickering.ca Pickering Public Library For questions regarding assistive services, 905.831 .6265 Toll Free 1 .888.831 .6266 Email: helppicnet.orq For information concerning the Accessibility Report, contact the Accessibility Coordinator at 905.420.4660 ext 2166 or dmarlowe@pickering.ca Page 2 of 27 241 PICKERING Commitment The City of Pickering is committed to creating an accessible community for all of its residents and stakeholders by: • Creating accessible facilities, programs and services, based on the principles of universal access. • Removing existing barriers for persons with both visible and non-visible disabilities. • Providing information and training to create an environment of inclusion within the Corporation and the municipality. Page 3 of 27 242 Commitment 3 Introduction 5 Background 6 Legislation 6 The Standards 7 The Report 9, The Report: General 9 The Report: Accessibility Standards for Customer Service 10 The Report: Information and Communications Standards 12 The Report: Employment Standards .13 The Report: Transportation Standards 13 The Report: Design of Public Spaces (Accessibility Standards for the Built Environment) 14 Facilities 16 The Report: Pickering Accessibility Advisory Committee 21 Acknowledgements 25 Pickering Accessibility Advisory Committee • 25 Core Staff Accessibility Committee 26 Definitions 27 Page 4 of 27 243 Introduction The City of Pickering is committed to a vision of an inclusive community. That vision includes provision for the engagement of all of its citizens equally in the life of the municipality. To achieve that vision involves developing strategies to remove existing barriers to full participation, and planning for a future that provides equal access to services and programs for all residents. The City of Pickering 2012-1016 Accessibility Plan describes how the City intends to move forward, towards the goal of full accessibility. That goal extends throughout the activities of each of the five (5) departments of the City's administration, as well as the Pickering 'Public Library. The 2013 Accessibility Report describes how each of those departments and the Library have implemented the goals of the Plan throughout the past year. • Page 5of27 244 • Background • Legislation The Province of Ontario has established accessibility for its citizens as a priority, setting a goal of full accessibility by 2015. To realize that goal, the Province has enacted legislation and established standards for all organizations within the Province to meet, according to • incremental deadlines. The Ontarians with Disabilities Act, 2001 (ODA) established the goal of full participation in the life of the Province for persons with disabilities. This will be accomplished by providing for their involvement in the identification, removal and prevention of barriers to that full participation. The ODA also made requirements for municipalities to establish Accessibility Advisory Committees and, in consultation with them, to develop annual Accessibility Plans. The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) created procedures for developing and implementing standards to meet the individual goals of the ODA. The standards' already developed include: > Accessibility Standards for Customer Service > Information & Communications Standards > Employment Standards. > Transportation Standards > Design of Public Spaces (Accessibility Standards for the Built Environment) - Each Standard provides guidelines and deadlines for organizations in the Province, with one employee or more, to follow and to meet. • 1 The Information & Communications, Employment, Transportation, and Design of Public Spaces Standards are grouped together as the Integrated Accessibility Standards (IAS). Page 6 of 27 245 The Standards Accessibility Standards for Customer Service Having access to goods and services is essential in our daily lives. This Standard sets out how businesses, service providers and other organizations must go about providing equal access tathose goods and services for persons with a disability. Information and Communications Standards We live in an information age. Having access to information and a means to exchange information is vital in our society. This Standard provides the requirements for the manner in which information and communication supports must be provided to persons with a disability. Employment Standards Equal access to employment opportunities is a major right included in the Ontario Human Rights Code. The Employment Standards set out the requirements and responsibilities of employers, as well as employees or prospective employees who have a disability, as they move through all stages of the employment process. Transportation Standards The ability to travel throughout our communities is essential for many facets of our daily lives including employment, shopping, accessing health services, and for recreation. The Transportation Standards set out requirements for organizations which provide transportation services, as well as municipalities who may regulate those services. This includes both physical requirements for the mode of transportation, as well as the manner in which those services are provided for a person with a disability. Page 7 of 27 246 • Design of Public Spaces Standards (Accessibility Standards for the Built Environment) The design of the physical environment that we build around us can create barriers, not only for people with mobility issues, but also for people with many other types of disabilities such as hearing or vision impairment, or various types of learning disabilities. This Standard2 focuses on preventing the creation of barriers in public spaces to allow equal access to persons with a disability. This includes such spaces as outdoor eating and play spaces, trails and sidewalks, parking facilities, exterior ramps and paths of travel, and indoor service counters and waiting areas. fi A_s> y,,{ y4 &�' `A Fah' fi tP q,.. '?.... gAI i d e l . s Y -� g `L n,p i r 04 . ,E s " This lowered curb provides a level transition from the sidewalk to the road. During the standards development process, a number of recommendations were provided by stakeholders throughout the Province, including the City of Pickering, to the Ontario Ministry of Municipal Affairs and Housing for possible inclusion in subsequent versions of the Ontario Building Code. 2 The Ontario Building Code (OBC), a separate piece of legislation, regulates most aspects of the construction of buildings and other structures within the Province of Ontario. Prior to the 'development of accessibility standards under the AODA, the Ontario Building Code already included many provisions for accessibility. Page8of27 247 The Report Many of the activities included in the 2012-2016.Accessibility Plan are governed by Provincial legislation, particularly by the five (5) Accessibility Standards. These Standards, generally, provide guidelines for moving forward, towards the goal of full accessibility by 2025. In most cases they do not address the removal of existing barriers. While the City has committed to meeting those Standards as it moves forward, it has also committed to identifying and removing existing barriers. This Report provides an annual snapshot of how the City of Pickering is meeting the legislated requirements, as well as other activities it has undertaken to improve accessibility within the City. The Report: General To achieve the goal of accessibility by 2025, knowledge and understanding of the Standards is necessary for all members of the public. Training is a primary component of the Standards. Through 2013, over 500 City of Pickering staff and volunteers received training regarding both the Ontario Human Rights Code and the Integrated Accessibility Standards. This included members of Council, volunteer appointees on City committees, all staff, and volunteers throughout City programs. In June 2013, the position of a designated Accessibility Coordinator was created as a resource for staff and to coordinate efforts across the Corporation to improve accessibility. Page 9 of 27 248 The Report: Accessibility Standards for Customer Service , Policy and Procedures The staff and volunteers of the City of Pickering and the Pickering Public Library consider good customer service to be an integral,part of interactions with residents and participants in their various programs and activities. All new staff and volunteers receive training in providing customer service, with particular attention given to making programs and services accessible to people who have a disability. Information is provided on a range of disabilities, as well as suggestions for possible supports that could be provided. When there are disruptions to any services or programs, notices are posted as soon as possible so that residents can plan accordingly. Notices are posted at the facility that is affected, as well as on the Program Cancellations & Service Disruptions page of the City of Pickering website. Staff members regularly consult with people who have a disability, as well as the Pickering Accessibility Advisory Committee, as part.of ongoing reviews of City policies, procedures, and training. Of particular interest for staff at the Pickering Recreation Complex, was the opportunity to participate in a joint project with the Canadian Hearing Society (CHS) and the Ontario Recreation Facilities Association. In August 2013, CHS and ORFA used various areas of the Pickering Recreation Complex as sets in the creation of videos depicting good and bad customer service for persons who are deaf or hard of hearing. These videos will be used as part of a broader awareness and training. program funded by the EnAbling Change Program of the Accessibility Directorate of Ontario. Staff also worked with the CHS to review our facilities and programs to develop a program to introduce new technologies for improving communication with persons who are deaf or hard of hearing. Page 1.0 of 27 249 Programs The Culture & Recreation Department provides programs for a variety of ability needs. Adult 55+ programs include fitness programs adapted for maintaining and improving fitness levels and appropriate for adults 55 and older who may have some mobility difficulties. The Aquatics section continues to provide one-on-one programs for children with a disability, as well as the facilities for a volunteer organized, community based, learn-to-swim program for children with special needs. Over 325 people with a range of mobility issues benefited from the City's Aquafit programs. During 2013, the City of Pickering provided integrated day camp experiences for approximately 50 children with disabilities. Through the City's Integrated Services program, these children were provided with one-on-one camp staff support which enabled them to participate in a variety of camp programs. All camp staff received practical training in how to support children with disabilities, plus High Five training which is specific to working with children. As well as recreational programming, two (2) awareness events were presented in 2013, in collaboration with the Pickering Accessibility Advisory Committee. "Celebrating Abilities", at the Pickering Town Centre on June 1, was a showcase . of achievements of people with disabilities as well as an opportunity for groups and agencies to highlight their services and programs. The "Total Wellness Event", held on September 14 at the Pickering Recreation Complex, focussed on all of the elements of personal wellbeing, with speakers,. displays, demonstrations and fitness activities throughout the day. This event was co-sponsored by the Pickering Accessibility Advisory Committee and the Advisory Committee on Diversity. Page 11 of 27 250 The Report: Information and Communications Standards accessible to all of Pickering residents, that is equally , Communicating, in a way q y g is a priority for all City of Pickering and Pickering Public Library staff. Being able to provide information in a variety of formats means that people with a communication disability can access that information as they need. Those alternate formats are numerous and include such things as a large print version of the information, audio versions, Braille, or an electronic version that can be accessed using various types of screen reading technology. For any person who requires an alternate format because of a disability, contact information is provided on page 2 of this report. Creating documents in accessible formats has been a major focus for administrative staff members throughout 2013. City and Library Staff have continued to develop accessible templates for commonly used types of documents. Resource staff have developed manuals and.training programs on how to use those templates and to create documents in accessible formats. There are now resource staff in all departments of the City and Library to provide assistance in the process. Those accessible document formats mean that information contained in them can be accessible through the City and Library websites, or by other electronic means. The Pickering Public Library has collections in large print, audiobook and ebook formats. Through a partnership with the CNIB, the Library can provide resources - in Braille or Daisy reader audio books. The Library also provides other resources in accessible formats, where they are available. As well as various alternate formats for information, the Library also provides communication supports such as: • Narrator — a program that reads aloud the text on your screen • On-screen keyboard — a program that let you use your mouse or other device to interact with a keyboard on the screen An FM communication system, with individual receiving units, has been available for several years in the City of Pickering Council Chamber for any individuals who are hard of hearing. Page 12 of 27 251 The Report: Employment Standards The City of Pickering and the Pickering Public Library have both instituted policies and procedures with the goal of making all stages of the employment cycle accessible for people who have a disability. Through notices on employment documents, on the website, and through training and orientation programs, both prospective and existing employees are made aware that accommodations due to a disability are available upon request. Human Resources staff have made corresponding updates to the City's Hiring Policy which will be presented to Council in 2014 for their endorsement. Employees who require an accommodation because of a disability, and Human Resource Staff work together to develop individual accommodation plans. These plans are also integrated with each facility's emergency procedures. In 2013, the Pickering Public Library pro-actively began providing external job postings to a local agency which administers the Ontario Workplace Inclusion Plan (OWIP). The Library receives applications and resumes from.clients of the Program and has successfully hired staff as a result. In consultation with an employee, appropriate workplace accommodations are provided. The Report: Transportation Standards The City of Pickering is responsible for regulating the taxi industry within the municipality. In previous years, Municipal Law Enforcement Services (MLES) actively sought input from the public and the Pickering Accessibility Advisory Committee regarding accessible taxi service. That input was used to determine an adequate proportion of accessible taxis to conventional vehicles, as well as to compare waiting times for both types of service. The MLES continues to monitor comments and complaints to determine when modifications to existing levels of service may be required. The City has also adopted regulations on how taxi service is to be provided for persons with a disability. Page 13 of 27 252 . • The Report: Design of Public Spaces (Accessibility Standards for the. Built Environment) The Design of Public Spaces (Accessibility Standards for the Built Environment) came into effect on January 1 , 2013. Compliance with the majority of the regulations, however, is not required until January 1 , 2016. In 2013, various departments in the City of Pickering with responsibility for implementing these Standards entered into a planning process. This process will develop procedures to ensure that full implementation of the Standards is in place by January 1, 2016. In some instances, where specific technical standards are required, appropriate staff have already begun including them into the planning for future projects. Accessible parking requirements of the Standard have also been included in a proposed parking bylaw which is under development. In conjunction with the Pickering Accessibility Advisory Committee, engineering design staff are developing a pilot program to meet the requirements for Tactile Surface Indicators at curbs. This project will help to determine which of the products available will be most appropriate for conditions in the municipality. • L s } t .�� 4' ` " ` fa u ? ors 1{ • Tactile Surface Indicator, metal tile type Both Municipal Operations and Facilities staff are moving forward with the development of procedures that will ensure that any accessibility features in our facilities and public spaces will be monitored, maintained and available for use. Page 14 of 27 . 253 The Report: Built Environment, Accessibility Related Projects • The five (5) Accessibility Standards provide the framework for how staff will move forward to create an accessible community. Together with the Ontario Building Code 2012, they provide a framework for ensuring that accessibility is part of the development of programs, services and physical facilities within the City of Pickering. The following series of charts describe built environment projects, in which the City was involved in 2013, that increased the level of access in some way. Parks & Trails Project Description Status/Comments Kinsmen Park Pathway Hard surface pathway Put in as a gravel walk in from field entrance to 2013 and is to be paved in spectator area 2014 Kinsmen Park Replace existing Will be installed in winter pedestrian bridge pedestrian bridge 2014 Rouge Valley Park Repair and resurface Walkway replaced in 2013 Pathway the existing pathway Multi-use trail, Valley Refurbish existing trail To be constructed in the Farm to Liverpool summer of 2014 and paved in 2015 Beechlawn Park • Re-surface walway and ,Completed in 2013 walkway and lighting upgrade lighting Page 15 of 27 254 Facilities City Hall Project Description Status/Comments • • • • • • • • Signage Develop and install a System development signage system for better complete. Phase 1 . visibility and wayfinding installed. Phase 2 planned • for 2014 Accessible Information Installation of 2 touch Completed in 2013 Kiosk, Tax Rolls screen systems for use by the public to access tax roll information • .t� ',.-4.44 't--'"'::,..,,,tk.:-L., i.=.4"..,'0,,,i0:1n.,.:::::,.: . ., :,.: ,, -.,.. .-., , ..„,,,..-.;1.1.:7.14...'.'-'...-.4..4,,,:t.'-,',.:v:_...: .r , :3 .74,. ...:::, ,....,,,,,AA'4;1,--4-1 �tom . r h 4 . f ,., „, ,1+ „Ii.i c Sim :S ���` 'i2 i �� i 33 �� -si* s 1 l 4 5 44 r Pr 4 Y S j Tf/K a-h•` , '..p Ynd K w:� i - .w -w6 ..�A;,,--,:?.t.,- .„ate ,�.. :L R Y+r _ �r> F yyy S ta i$¢•Y T. I . .., . • I . •-,:,..._ • ...1 . ,.. : ,...':. . ',''',..,,:,..-. -..,..:,..-,.1 4' „#.* ' ' .41: aF kyt ' ' i ice =t '„ S a° ` k.\ • Touch-screen systeto m access tax roll information • Page 16 of 27 255 1 may{-([a '^ - ,. }R. Rt, ,,-,' 3 ";v, ":",:i.4'51;.-1 Fp .,,',' Y } roT3i`n�yS T "-",:,l-'V r' f'.h.� .,,.. ,T `:, ' j 14--5 corn o - rla.- ,'�°Y. 1'9 0.. -:„;,,,,f,.-.,0,,,,..-„,.,..„, K ` 7+ `�-�tza 1 - � , $ . - : '';' -,'iv'.v.:-.X-",-F,v&,-.' P*e_kring City H ii . '' ''"''''' y 2 s 1„' .4xtk 6 .s. 'Y ," . . Eg II }£`x L S ,.Ii,1 2 rr_,{t1 s " t. it:i4 0.1`. , :rwe a.,:_ . ,h �Fj+r"F kt r ,;lst3 ,rrr 'emu ,.;,3:1,'°-"1 :~ r• 1 ;i New directional signage in Pickering City Hall, backlit for better visibility Page 17 of 27 256 Pickering Recreation Complex Project Description Status/Comments Benches, Family Replacement with wider Completed in 2013 Change Room benches for better stability Banquet hall & integral Refurbishment of hall with Completed in 2013 washrooms better lighting and improved sound system, renovated washrooms for accessibility Washrooms, Main Renovate existing men's Completed in 2013 Lobby area and women's washrooms to create 2 universal washrooms East Shore Community Centre Project _ Description Status/Comments Community Room Renovations to create an Completed in 2013 washroom accessible washroom Parking Lot Enlarge lot and increase Completed in 2013 number of accessible spaces Don Beer Arena Project Description Status/Comments Viewing Platform Design and fabricate a Design complete, portable viewing platform fabrication to be with ramp completed in 2014 Page 18 of 27 257 • West Shore Community Centre Project Description Status/Comments Main Entrance and Renovations to expand � Completed in 2013 Ramp , the entry, create a permanent ramp and , install an automatic sliding door • Creation of a universal Renovation of existing Completed in 2013 washroom storage space to create a new universal washroom @ x 1. :: . `'`'Ys a t' . a ,7 ,��� b,¢ ',,w b', 04. g am.•m.� ,fie+' •A- r S 's i , x xr° dr.w "- :$'rz: om� t� P t" x �h E , r s ` ' n ° � F ` 1 45. .1 1:',T:=:::- f � M t,'i .hg.s J ; .3 /k 3 'SP:::s• • : 41,WA.',1±;;.1•!:: ,:''',..;•,;iSt.:••...,. ..!:'4,...•:••1 :: 'l• t'4,1::,,i-.,,_. ,,;:': :•.'• -•!--'A::: --1.'.:-,.....;.,;,,;',;:,t," :1!;'!"r7444'!:::!:,,..!!..,:;•,!, ;:: � � : , i 0. R�� .. g � J w i c y. $ } x re New ramp and entrance at West Shore Community Centre. Petticoat Creek Community Centre Project Description Status/Comments Public Washroom Renovations to improve Completed in 2013 Renovations accessibility within existing washrooms Page 19 of 27 258 Project Planning Project Description Status/Comments Indoor Soccer Dome Complete planning for Design complies with the construction of an Indoor AODA standards and has Soccer facility been endorsed by the Accessibility Advisory Committee. Construction to be completed in the summer of 2014 Municipal Operations Planning and consultation Design complies with the Centre for replacing the existing AODA standards and has operations centre with a been endorsed by the new facility on Clements Accessibility Advisory Road Committee. Construction to begin in 2014. • Page 20 of 27 259 The Report: Pickering Accessibility Advisory Committee The Pickering Accessibility Advisory Committee (PAAC) was established in 2003 as one of the requirements of the Ontarians with Disabilities Act, 2001 (ODA). It is composed of.up to twelve (12) citizen appointees, half of whom must be people with a disability, plus one (1) Council representative. As community representatives, the Committee members bring a variety of • knowledge, skills and experience with disability and accessibility issues. These provide valuable insight for their deliberations and recommendations. The Committee's responsibilities include: • advising Council about the preparation, implementation and effectiveness of its accessibility plan • advising Council on the accessibility for persons with a disability to a building, structure or premises, or part of a building, structure or premises, that Council purchases, constructs, renovates, leases or which is provided to the Municipality as a capital facility • reviewing site plans and drawings described in Section 41 of the Planning Act Members of the Committee participated in training on the specific requirements of Provincial accessibility and building code legislation to keep their knowledge current. Regular meetings with their counterparts in other municipalities also provided additional background on current issues throughout the Region. Although the City's Five Year Accessibility. Plan is developed and revised largely by departmental staff, the PAAC reviews the Plan and has specific input on the Built Environment portion. Through 2012-2013, a working committee of the PAAC performed an accessibility audit of the City of Pickering facilities. The audit and recommendations were presented to Council and forwarded to the appropriate staff to determine how the recommendations can be included in the planning and budgeting process. This type of audit, which identifies barriers to access for each facility, will be included, annually, as part of the Committee's work plan. Page 21 of 27 260 • As well as auditing existing facilities, the PAAC reviewed plans for the City's new Operations Centre to be constructed on Clements Road. The Committee members provided comments on both interior and exterior features of the building to ensure that any possible barriers to access are removed from the plans prior to the start of construction. The review of site plan applications serves a similar function for construction in the private sector. The PAAC reviewed and commented on applications for construction and major renovations of commercial plazas, industrial buildings, institutional and subdivision sites throughout the City. Site issues on which the Committee commented include; • • barrier-free paths of travel, separate from traffic lanes, • adequate accessible parking spaces, • location and configuration of accessible parking spaces in relation to buildings and traffic lanes, • emergency evacuation considerations and planning. Although not generally part of a site plan application review, the Committee also made comments and requests regarding the accessibility of interior features; • barrier-free washroom features, • space allowance in seating areas to accommodate people using mobility devices, • power door operators and automatic doors, • design of reception counters to accommodate a variety of users, • use of door opening hardware that doesn't require grasping to operate. The Ontario Building Code (OBC) regulates construction of buildings throughout the Province. As part of a regular review of the OBC in 2013, the PAAC submitted comments on proposed changes, specifically regarding the need for more accessible housing to be provided in new construction. The Committee also met with Traffic Engineering staff from the Region of Durham to express concerns about safety at several main intersections in Pickering. These specifically addressed difficulties faced by residents who use a variety of mobility devices crossing these intersections to travel around the community. Page 22 of 27 261 • • A pilot project to assess the suitability of several Tactile Surface Indicator products will also help to improve safety at intersections. The Design of Public Spaces Standards will require these installations wherever lowered curbs or ramps are provided. The Committee has worked with. Engineering and Public works staff in the development of this project.. • �� =zt Tactile Surface Indicator, metal tile type Over the past year, one of the primary goals of the Committee has been to improve awareness of accessibility issues within the municipality. This involved activities to develop an understanding of the impact various disabilities have on a person's ability to live independently and be fully integrated into the life of the community with the same ease as others can. Members of the Committee initiated the planning for "The Total Wellness Forum", which became a collaborative effort with the Advisory Committee on Diversity. Held on September 14 at the Pickering Recreation Complex, it focussed on all of the elements of personal wellbeing, with speakers, displays, demonstrations and fitness activities throughout the day. The Committee also sponsored "Celebrating Abilities", at the Pickering Town Centre on June 1 . It was a showcase of achievements of people with disabilities as well as an opportunity for groups and agencies to highlight their services and programs. In March, 2013, the Committee addressed Council, presenting a request to increase accessible parking- requirements to a level that would match Statistics Canada's reported levels of disability. Page 23 of 27 262 Looking forward into 2014, members of the Committee continue to develop knowledge and skills to keep them prepared for their role in fully implementing the AODA by 2025, and in creating an accessible community for the residents of Pickering. • Page 24 of 27 263 l Acknowledgements Pickering Accessibility Advisory Committee The Pickering Accessibility Advisory Committee (PAAC) is a team of volunteers and advocates dedicated to promoting awareness of accessibility issues in the community. It provides input and recommendations regarding those issues to City Council. The Committee also reviews site plan applications and provides comments and recommendations to ensure accessibility requirements are met at the design stage of developments within the City of Pickering. Along with City Staff, they take part in the development and review of the City's Accessibility Plan and the Annual Report on Accessibility. ''''l''i+ q",!,'"!41,?;412 .-X - ,''',..,,,,,W f4„, ,-.f..4 voivsltit,,,,--N, ,,,,. -,,,,,p-,,,-.g,,t,-,0,055,::,,z-N, q ,,:4,4,,,,;,;.v.,,,,;:, v..3„:,,, ,,„.74,,.,..„,:,,,,,„„„,,,,,,vm 1114::.imw04,1 z!lvt4,-ry�� wiR taw : yx�' , ', ,'. Y'' a r.y'�,qS ' - tP , i 1, -. 'g'.r°� �a ':: ''',-,'" s` ,� Y� sx- it N i. x� � 2 r r .,,,,,..�- M Y yb q ay dx�9 x.it a �f+aa. r^ ''''''.,a7.,.....:gr �y a. '� 5�'. .. *$[ 'iB� , .,'F_` ''.,...,„ „,,,.,,,,„,,,„:„., { a z l- a'M GYM£ .t'd.� 'k.t y. •r"rz - gs, . 5 ��� .-•r�.���' . ..-- .�� �,.•WLS.. i.�af l.�_ ..a,.� . ':. �a3 ,�.,�,...,x,x�s� �'� .. .rya's.... Pickering Accessibility Advisory Committee, March 2014: sitting; Sue Wilkinson, standing 1_r; Keith Falconer, Don Tierney, Tanya Logan, Doodnauth Sharma, Maurice Brenner, Dave • Marlowe (staff).'Absent; Terry Arvisais, Peter Bashaw, Aisha Heywood-Delpeache, Pauline McCafferty, Councillor Jennifer O'Connell • Page 25 of 27 264 Core Staff Accessibility Committee Each member of the Core Staff Accessibility Committee represents a department or service across the organization. Through regular meetings this committee is kept informed of legislative information and resources. Members also bring expertise in their respective areas which adds to the collective knowledge for implementing the City's accessibility initiatives. These representatives ensure that departmental staff is kept informed of accessibility issues. They are key to how each department develops and implements policies and procedures for accessibility in their activities. In conjunction with the Pickering Accessibility Advisory Committee, they develop and review the City's Accessibility Plan and the Annual Report on Accessibility.. Marisa Carpino, Director, Culture & Recreation John Hagg, Fire Chief Kathy Williams, Director of Public Services, Pickering Public Library Judy Hodgson, Division Head, City Administration Dale Quaife, Manager of Library Technologies Darrell Selsky, Manager, Capital Projects & Infrastructure Jon Storms, Manager, Information Technology Nilesh Surti, Manager, Development Review & Urban Design . Kim Thompson, Manager, By-Law Enforcement Services Don Woolley, (Acting) Manager, Operations & Fleet Services Sharon Milton, Supervisor, Recreation Services Marcos Moreira, (Acting) Supervisor, Facility Operations Dave Marlowe, Accessibility Coordinator Michelle Montgomery, Coordinatoh, Health & Safety Page 26 of 27 265 Definitions The definitions provided are those used in the Ontario Human Rights Code, the Ontarians with Disabilities Act, 2001 and the Accessibility for Ontarians with Disabilities Act, 2005. barrier — means anything that prevents a person with,a disability from fully participating in all aspects of society because of his or her disability, including a physical barrier, an architectural barrier, an information or communication barrier, an attitudinal barrier, a technological barrier, a policy or a practice; ("obstacle") disability — means a) any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device, b) a condition of mental impairment or a developmental disability, c) a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken • language, • d) a mental disorder, or e) an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997; ("handicap") Page 27 of 27 266