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PICKERING Report Number: CS 51-12
Date: November 19, 2012
From: Everett Buntsma
Director, Community Services
Subject: Final Proposed Amendments to the Integrated Accessibility Standards,
Ontario Regulation 191/11 within the Accessibility for Ontarians With
Disabilities Act, 2005
- City of Pickering Response
- File: A-1440
Recommendation:
1. That Report CS 51-12 regarding Final Proposed Amendments to the Integrated
Accessibility Standards, Ontario Regulation 191/11 — City of Pickering Response
be received;
2. That the City of Pickering be authorized to forward Report CS 51-12 to the
Ministry of Community and Social Services as the City of Pickering's response;
3. That the Accessibility Directorate be requested to clarify language regarding
Definitions and Exceptions;
4 That the Accessibility Directorate be requested to review and clarify municipal
requirements for exterior paths of travel, reporting and consultation; and
5. That the Province of Ontario be urged to provide funding to assist municipalities
with the Implementation Standards under the Accessibility for Ontarians with
Disabilities Act, 2005.
Executive Summary: On August 15, 2012, the Ministry of Community and Social
Services released the final proposed amendments to the Integrated Accessibility
Regulations (IAR) Ontario Regulation 191/11 for public review and response. The
purpose of the Accessibility Standards for the Built Environment is to remove barriers to
public spaces. The standards will apply to new construction and redevelopment that is
three years from the date the regulation is enacted (which is expected to be December
2013).
The proposed draft Built Environment Accessibility Standard is specific to the Design of
Public Spaces and includes the following: •
• Recreational trails
• Beach access trails
Report CS 51-12 November 19, 2012
Subject: City of Pickering Staff Response: Final Proposed
Amendments to the Integrated Accessibility Standards Page 2
• Outdoor public use eating areas
• Outdoor play spaces
• Exterior paths of travel
• Accessible pedestrian signals
• Accessible parking
• Obtaining services
• Maintenance
• Exceptions
• Consultation process
• Accessibility reporting
Since its public release, the Final Proposed Amendments to the Integrated Accessibility
Standards was reviewed by the Accessibility Advisory Committee, the Accessibility Plan
Core Staff Team and other relevant staff from various City Departments. The City of
Pickering has prepared a response within this report.
In summary, the City of Pickering response requests the clarification of definitions and
exceptions; a review and clarification of municipal requirements for exterior paths of
travel, reporting and consultation; and the need for provincial funding to support
municipal efforts for compliance.
These staff recommendations are still under review by the Accessibility Advisory
Committee but, since time is of the essence, these preliminary recommendations from
technical staff should be forwarded to the Ministry now.
Please note that the official 45 day review period ended on October 1, 2012 and was
determined to be insufficient for City of Pickering and the Accessibility Advisory
Committee to prepare an informed response by the proposed deadline.
Financial Implications: The Final Proposed Amendments to the Integrated
Accessibility Standards apply to public spaces that are not regulated under the Ontario
Building Code. These regulations will have an impact on the City's capital projects and
will need to be integrated into the five year capital budgets that have already been
established. As design and construction standards are raised, there will be an
accompanying increase in the capital cost of development and re-development projects.
An increase in repair and maintenance activities will also be required for the finished
infrastructure. This will result in increased operating costs for the municipality. An
example of this will be the increased capital cost involved in meeting grade
requirements for trails, as well as the design, production and installation of the required
descriptive signage. Once complete, staff monitoring levels of the trail and of trail
signage will be necessary to maintain its accessibility features. This again will result in
increased staff and material costs.
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Subject: City of Pickering Staff Response: Final Proposed
Amendments to the Integrated Accessibility Standards Page 3
In summary, the financial implications to achieve compliance with the Accessibility
Standards for the Built Environment are unknown and the Ministry has not developed a
resource toolkit to assist municipalities to measure the financial impact.
Discussion: In 2001, the Province of Ontario enacted legislation called the
Ontarians with Disabilities Act, 2001 (ODA). The purpose of the Act was to further the
participation of persons with disabilities within the Province. From that time, the City of
Pickering began a process for the identification, removal and prevention of barriers for
persons with disabilities and made such plans available to the public within its Annual
Accessibility Plan.
The Accessibility for Ontarians with Disabilities Act, (AODA, 2005) was proclaimed in
2005. This Act outlined specific accessibility standards to ensure full participation for
persons with disabilities. Under the AODA, 2005, there were five accessibility standards
outlined:
• Customer Service
• Information and Communication
• Employment
• Transportation
• The Built Environment
Implementation of these accessibility standards aims to provide full accessibility in daily
living for persons with disabilities by the year 2025. The first standard to become law
was the Customer Service Standard. The City of Pickering met full compliance with its
requirements by January 1, 2010. This included adopting a policy for Accessibility
Standards for Customer Service in December 2008 and subsequent training of all City
employees and volunteers, as well as implementation of procedures to ensure
accessible customer service throughout City departments, services and programs.
The Standards for information and communications, employment, and transportation
were legislated in 2011 as the Integrated Accessibility Standards, Ontario Regulation
191/11. The City of Pickering created a Five Year Accessibility Plan (2012-2016) in
early 2012 that positions the municipality to meet the municipalities' responsibility to
produce an accessibility plan as identified under the ODA and to meet compliance with
the accessibility standards as identified under the AODA.
On August 15, 2012, the Ministry of Community and Social Services released a draft of
the design of public spaces for the Built Environment Standards which is the final
accessibility standard under the Accessibility for Ontarians with Disabilities Act, 2005.
The legislation applies to future design of new or redeveloped spaces and will be in
effect as of January 1, 2016.
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Subject: City of Pickering Staff Response: Final Proposed
Amendments to the Integrated Accessibility Standards Page 4
Design of Public Spaces Standards:
The design of Public Spaces Standards (Accessibility Standards for the Built
Environment) includes the following elements to be considered:
• Recreational trails
• Beach access trails
• Outdoor public use eating areas
• Outdoor play spaces
• Exterior paths of travel
• Accessible pedestrian signals
• Accessible parking
• Obtaining services
• Maintenance
• Exceptions
• The consultation process
• Accessibility reports
Please note that this draft will be followed by updates to the Ontario Building Code
(OBC) which will govern accessibility of the interior of developments.
Since its public release, the Final Proposed Amendments to the Integrated Accessibility
Standards was reviewed by the Accessibility Advisory Committee, the Accessibility Plan
Core Staff Team and other relevant City staff from various departments. The City of
Pickering has prepared the following response.
City of Pickering Response:
Ontario Building Code:
With the introduction of the proposed amended regulation, there is confusion by the
number of statutes and regulations relating to persons with disabilities and accessibility
issues. This is particularly evident with regards to the Ontario Building Code (OBC).
Two major pieces of legislation now deal directly with accessibility and the built
environment. One consolidated resource for all accessibility criteria may be clearer.
The Obtaining Services section makes reference to requirements for both outdoors and
within buildings. However, the OBC already addresses barrier-free design requirements
for buildings. It would seem to make more sense to exclude building related provisions
completely from the draft standard or consolidate all requirements as indicated above.
Within the present Ontario Building Code, the Chief Building Officer (CBO) of the
municipality is empowered to establish operational policies to enforce the OBC and the
respective Act. Specifically, the CBO determines whether or not construction associated
with a building permit complies with the Code. It is not clear in the draft document who
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Amendments to the Integrated Accessibility Standards Page 5
the ultimate authority would be to interpret when exemptions may apply or when
compliance of the standards has been achieved. This needs to be clarified.
Definitions:
To provide a clear understanding by the municipality of its obligations when undertaking
capital projects, clarification will be required between "maintenance" and "re-
development" activities. The distinction as described in the definition is unclear. In
addition, there is also no clear indication as to who makes this interpretation. Case
studies would be helpful as examples to determine where regular maintenance activities
end and re-development begins.
This distinction is important when planning the budgets for these capital projects as
redevelopment projects must meet the requirements of the new standards whereas
there is an exemption for maintenance projects. The full cost of these improvements
may go beyond simply implementing the new standards and this may be due to existing
conditions that pose a substantial challenge to providing barrier free accessibility.
Therefore, it is important to understand what constitutes redevelopment through
examples\case studies to avoid improper design in our construction projects.
Technical Requirements for Recreational Trails
Guidelines require signage at the "start' of the trail. Many of the trails within the
municipality are not planned with a single starting point, but multiple access points. In
some instances, an accessible ramp may be in close proximity to a stairway, both of
which lead to the same point. It is suggested that a term such as "accessible access .
point" be used rather than "start".
Exceptions to the Requirements for Recreational Trails & Beach Access Routes
and to the Requirements for the Exterior Paths of Travel
Exceptions in the proposed regulation include properties in which the heritage
attributes, as defined under the Ontario Heritage Act, would be eroded. The examples
listed do not seem to consider municipally owned heritage museums that receive
funding from the Ministry of Tourism, Culture & Sport through the Community Museums
Operating Grant program. The City of Pickering owns and operates the Pickering
Museum Village which is a living history museum funded, in part, by the Ministry
through this grant program. And the exception to community museums should be
afforded in this section. This needs to be clarified.
Exterior Paths of Travel
General: •
Clarification is required within the proposed requirements of"exterior paths of travel"
that includes the proposed requirement to install tactile walking surface indicators at
every pedestrian crossing. There is no product recommendation or specified treatment
indicated. This needs to be clarified. In addition, the proposed Rest Area requirements
on exterior paths of travel require clarification. Recreational Trails are given as an
example within the regulation, but it is not clear as to whether they should appear within
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Amendments to the Integrated Accessibility Standards Page 6
City Right-of-Way, and if so, is street furniture elements are required. This needs to be
clarified.
Also, the Province currently issues Ontario Provincial Standards Drawings (OPSD) for
most engineering infrastructure installation scenarios. It is recommended that these IAS
standards be supported with illustrated drawings.
Exterior Paths of Travel (80.22)
Specific changes and points of clarification are recommended in the language and
application of this section and they include:
• Item 3 — should read "minimum" clear width of 1500mm
• Item 3 — recommend not reduce the exterior path connecting to curb ramp to
1200mm, but to keep the connection at a "minimum" clear width of 1500mm
• Item 4 — recommend an illustration as to how the height barrier be designed
• Item 5 — indicates a maximum running slope of 5%, but also allows maximum
running slopes to match adjacent roadway slope. This can be upwards of 5-8%.
Is that acceptable for residents with disabilities? This needs to be clarified.
• Item 6 — indicates a maximum cross slope of 2%. This is unrealistic, especially in
reconstruction or maintenance applications. This needs to be clarified.
• Item 7 - recommend an illustration as to how the changes in level
• Item 8 — recommend a wider opening from 850mm to 1200mm. Opening should
be wide enough to allow various mobility aids.
Exterior Paths of Travel, Depressed Curbs (80.26)
Specific changes and points of clarification are recommended in the language and
application of this section and they include:
• Item 2 — should read " as a minimum" aligned with the direction of travel
• Item 3 — installing "tactile walking surface" at pedestrian intersections will be
problematic. Currently blind lines are embedded in the concrete. There is a
concern that having the surface too tactile will interfere with small wheel mobility
aids and strollers. This recommendation will need both illustration and
clarification.
• There also needs to be more details added under the depressed curb category.
Where there is a bi-directional crossing (ie intersections), an additional "landing
area" needs to be added, to facilitate mobility aids coming from one direction and
turning perpendicular to another.
Accessible Parking
The provisions dictating the number of accessible parking spaces will most likely
require an amendment to the City's Traffic & Parking By-law section that specifies the
number of accessible spaces required to comply with the legislated changes.
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Report CS 51-12 November 19, 2012
Subject: City of Pickering Staff Response: Final Proposed
Amendments to the Integrated Accessibility Standards Page 7
Accessibility Reports
Clarification is needed on the reporting requirements. This proposed regulation requires
a report to be filed with a director every two years as of December 31, 2013. Will this
requirement repeal the annual reporting requirements under the ODA, 2001? Multiple
reporting requirements (ODA vs. AODA vs. ISA) will be confusing and unreasonable.
With the introduction of the AODA and the IAS, it is appropriate to repeal the ODA.
Without it, municipalities must continue to implement both the ODA and AODA/IAS
simultaneously which overlap staff and financial resources.
The Consultation Process
The Ministry of Community and Social Services should provide clarify to the
consultation requirements listed in each section of the draft regulation. The City is
constantly pressured to expedite review of building permit and site plan applications. It
may be too onerous and redundant to obligate municipalities to consult with the
municipal accessibility advisory committee, the public, and persons with disabilities. It is
understood that the advisory committee represents the public and persons with .
disabilities. This group alone should be sufficient.
The wording in the standard should say "Municipalities must consult with their municipal
accessibility advisory committees, where one has been established in accordance with
subsection 29(1) or (2) of the Act. Where an advisory committee has not been
established, the municipality must consult with the public and persons with disabilities."
The City of Pickering has established a practice of consulting with its Accessibility
Advisory Committee (AAC) on major City projects. The proposed new standard will
require that the City consult with the AAC on every new development or redevelopment
project, no matter what its scale. This would be excessive and not a good use of staff or
Committee resources. Greater clarity should be provided respecting the nature or
scale/nature of development that requires consultation with the AAC.
If consultation with the broader public and persons with disabilities is required, it is not
clear how that consultation is to be undertaken. There is no clear direction on an
acceptable form of consultation (i.e. newspaper ads, website postings, etc), extent of
public consultation (i.e. notification radius) or a specific requirement regarding
mandatory timeframes for the consultation process (i.e. response times and length of
consultation process). We recommend that where a municipality has an established
municipal accessibility committee, that this group be the only group required to be
consulted in matters of accessibility in the design of public spaces particularly where a
municipal project is not subject of an environmental assessment.
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•
Report CS 51-12 November 19, 2012
Subject: City of Pickering Staff Response: Final Proposed
Amendments to the Integrated Accessibility Standards Page 8
General Comments:
Municipalities will benefit from the financial assistance from the Ministry in order to
implement these regulations. The Province should be an active funding partner in
order to support municipalities in achieving compliance within a comprehensive
accessibility legislation which will require human resources and financial investment.
Attachments:
1. The Final Proposed Amendments to the Integrated Accessibility Standards
Prepared By: Approved/Endorsed By:
P
Marisa Carpin. Everett Bunstma
Manager, C e & Recreation Director, Community Services
MC:Ig
Recommended for the consideration
of Pickering City uncil'
i ,/ 1 / liar. 14, 2012
Tony Prevedel, P.Eng.
Chief Administrative Officer
CORP0227-07/01 revised
ATTACHMENT# TO REPORT# CS 5 ( — 2-
Disclaimer:
This draft regulation is provided solely to facilitate public consultation under subsection
39 (4) of the Accessibility for Ontarians with Disabilities Act, 2005. Should the decision
be made to proceed with the proposal, the comments received during consultation will
be considered during the final preparation of the regulation. The content, structure,
form and wording of both language versions of the draft regulation are subject to
change as a result of the consultation process and as a result of review, editing and
correction by the Office of Legislative Counsel.
Ontario Regulation
made under the
Accessibility for Ontarians with Disabilities Act, 2005
Amending O. Reg. 191/11
(Integrated Accessibility Standards)
Note: Ontario Regulation 191/11 has not previously been amended.
1. Subsection 1 (1) of Ontario Regulation 191/11 is revoked and the following
substituted:
Purpose and application
(1) This Regulation establishes the accessibility standards for each of information
and communications, employment, transportation and the design of public
spaces.
2. Section 2 of the Regulation is amended by adding the following definition:
"mobility aid" means a device used to facilitate the transport, in a seated posture, of a
person with a disability; ("aide a la mobilite")
3. (1)Clause 4 (3) (a) of the Regulation is amended by adding "including steps
taken to comply with this Regulation" at the end.
(2) Section 4 of the Regulation is amended by adding the following
subsections:
(3.1) Two or more designated public sector organizations who are required to
comply with the requirements with respect to accessibility plans set out in
subsection (1) may prepare a joint accessibility plan.
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(3.2) A joint accessibility plan prepared in accordance with subsection (3.1) is
deemed to be the accessibility plan of each designated public sector
organization to which it applies and subsections (2) and (3) apply, with
necessary modifications, where designated public sector organizations
prepare a joint accessibility plan.
4. Subsection 18 (1) of the Regulation is revoked and the following is
substituted:
Libraries of educational and training institutions
(1) Subject to subsection (2) and where available, the libraries of educational or
training institutions that are obligated organizations shall provide, procure or
acquire by other means an accessible or conversion ready format of print,
digital or multimedia resources or materials for a person with a disability who
is a student of the educational or training institute, upon request.
5. (1)Subsection 26 (1) of the Regulation is amended by striking out "consult
with the employee to" in the portion before clause (a).
(2) Subsection 26 (2) of the Regulation is amended by adding "In meeting
its obligations under subsection (1)," at the beginning.
6. The definition of "mobility aid" in section 33 of the Regulation is revoked.
7. Subsections 49 (1), (2), (3) and (4) of the Regulation are amended by
striking out "courtesy seating" wherever it appears and substituting in
each case "priority seating".
8. Section 52 of the Regulation is amended by adding the following
subsections:
(3.1) Where a conventional transportation system provider provides electronic
on-board announcements under clause (2) (a), the conventional
transportation provider is not required to provide the same information
verbally under subsection (1).
(4.1) Despite subsection (4), subsection (1) does not apply to subways, light
rail, commuter rail and inter-city rail.
9. Clause 53 (1) (c) of the Regulation is amended by striking out "courtesy
seating" and substituting "priority seating".
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10.Subsection 56 (1) of the Regulation is amended by striking out "courtesy
seating" and substituting "priority seating".
11.Section 78 of the Regulation is amended by adding the following
subsection:
(3.1) Despite subsection (3), a municipality shall limit the participation of the
person in the consultation and planning to the extent that is necessary to
prevent the person from obtaining an unfair advantage in future bidding for
new contracts with the municipality.
12.The Regulation is amended by adding the following Part:
Part IV.1
Design of Public Spaces Standards (Accessibility Standards for the
Built Environment)
Definitions, Application and Schedule
Definitions
80.1 In this Part,
"amenities" mean items that are conveniences or services that are usable by the
public, examples of which include drinking fountains, benches and garbage receptacles;
("commodites")
"beach access routes" means routes that are intended for public pedestrian use and
that provide access to a beach recreational level from off-street parking facilities,
recreational trails, exterior paths of travel and amenities; ("voie accessible")
"bevel" means a small slope that helps an individual in a mobility aid negotiate an
elevation change; ("biseau")
"cross slope" means the slope that is perpendicular to the direction of travel; ("pente
transversale")
"in-line ramp" means a ramp that does not change directions; ("rampe en ligne droite")
"maintenance" means activities meant to keep existing public spaces and elements in
existing public spaces in good working order or to restore the spaces or elements to
their original condition, for example by painting or through minor repairs; ("entretien")
"mm" means millimetres; ("millimetre")
3
"on-street parking" includes parking spaces located on highways, as defined under
the Highway Traffic Act, that provide direct access to shops, offices and other facilities
whether or not the payment of a fee is charged; ("stationnement sur rue")
"off-street parking facilities" includes open area parking lots and structures, such as
garages, intended for the temporary parking of vehicles to which the public has access
whether or not the payment of a fee is charged and includes visitor parking spaces in
parking facilities; ("installations de stationnement hors rue")
"recreational trails" means public pedestrian trails that are predominately used for
recreational and leisure purposes; ("sentier recreatif")
"redeveloped" means planned significant or substantial changes to public spaces but
does not include maintenance activities; ("reamenage")
"rest area" means, in respect of a recreational trail, a dedicated level area that allows a
person to stop or sit, but does not require seating; ("aire de repos")
"running slope" means the slope that is parallel to the direction of travel; ("pente")
"vibro-tactile walk indicators" means pedestrian crossing signal push button devices
that vibrate and can be felt through the sense of touch to communicate pedestrian
crossing timing in a non-visual way. ("signal de marche vibrotactile")
Application
80.2(1) Except as otherwise specified, this Part applies to public spaces that are
new or redeveloped on and after the dates set out in the schedule in section 80.4
and that are covered by this Part.
(2) Except as otherwise specified, this Part,
(a) applies to the Government of Ontario, the Legislative Assembly,
designated public sector organizations and large organizations; and
(b) does not apply to small organizations.
Slope ratios
80.3 In this Part, the ratios with respect to the slope of something mean that for
every one unit of elevation, expressed as the first number in the ratio, the user
has the second number in the ratio in length with which to negotiate the one unit
of elevation.
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Schedule
80.4 Obligated organizations, including small organizations to the extent that
specified standards apply to them, shall meet the requirements set out in this
Part in accordance with the following schedule:
1. For the Government of Ontario and the Legislative Assembly, January
1, 2015.
2. For designated public sector organizations, January 1, 2016.
3. For large organizations, January 1, 2017.
4. For small organizations, January 1, 2018.
Recreational Trails and Beach Access Routes, General
Trails
80.5 This Part applies to recreational trails, but does not apply to the following
types of recreational trails:
1. Trails intended for cross-country skiing, mountain biking, snowmobiling
and the use of off-road vehicles.
2. Trails that are not regularly maintained, such as wilderness trails
including backcountry trails and portage routes.
Beach access routes
80.6 This Part applies to beach access routes, including permanent and
temporary routes and temporary routes that are established through the use of
manufactured goods, which can be removed for the winter months.
Consultation, recreational trails
80.7(1) Obligated organizations, other than small organizations, shall consult
on the following before they develop new or redevelop existing recreational trails:
1. The slope of the trail.
2. The need for and location and design of,
i. rest areas,
ii. passing areas,
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iii. viewing areas, and
iv. amenities on the trail.
(2) Obligated organizations, other than small organizations, shall consult on the
matters referred to in subsection (1) in the following manner:
1. The Government of Ontario, the Legislative Assembly, designated
public sector organizations, other than municipalities, and large
organizations must consult with the public and persons with disabilities.
2. Municipalities must consult with their municipal accessibility advisory
committees, where one has been established in accordance with
subsection 29 (1) or (2) of the Act, the public and persons with
disabilities.
Technical Requirements for Recreational Trails
Technical requirements for trails, general
80.8(1) Obligated organizations, other than small organizations, shall ensure that
new and redeveloped recreational trails meet the following technical requirements:
1. A recreational trail must have a minimum clear width of 1,000 mm.
2. A recreational trail must have a clear height that provides a minimum
head room clearance of 2,100 mm above the trail.
3. The surface of the recreational trail must be firm and stable.
4. Where a recreational trail has openings in its surface,
i. the openings must not allow passage of an object that
has a diameter of more than 13 mm, and
ii. any elongated openings must be orientated
approximately perpendicular to the direction of travel.
5. Where the trail is constructed adjacent to water, a recreational trail
must be provided with edge protection that meets the following
requirements:
i. The edge protection must constitute an elevated barrier
that runs along the edge of the recreational trail and must
prevent users of the trail from slipping over the edge.
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ii. The top of the edge protection must be at least 50 mm
above the trail surface.
iii. The edge protection must be designed so as not to
impede the drainage of the trail surface.
6. Despite paragraph 5, where there is a handrail of between 865 mm and 965 mm
that runs along the edge of the recreational trail that is adjacent to water, edge
protection does not have to be provided.
7. The entrance to the recreational trail must provide a clear opening of between
850 mm and 1,000 mm, whether the entrance is a gate, bollard or other entrance
design.
8. A recreational trail must have at its start signage that provides the following
information:
i. The length of the trail.
ii. The type of surface of which the trail is constructed.
iii. The average and the minimum trail width.
iv. The average running slope and maximum cross slope.
v. The location of amenities, where provided.
(2) The signage referred to in paragraph 8 of subsection (1) must have text that,
(a) is high colour-contrasted with its background in order to assist with visual
recognition; and
(b) has the appearance of solid characters.
(3) Where other media is used to provide information about a recreational trail,
such as websites or brochures, the media must provide the same information
as listed in paragraph 8 of subsection (1).
Technical Requirements for Beach Access Routes
Technical requirements for beach access routes, general
80.9 Obligated organizations, other than small organizations, shall ensure that
new and redeveloped beach access route designs meet the following technical
requirements:
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1. The beach access route must have a sufficiently clear width to permit
people using mobility aids,
i. to access the land portion of a beach where recreation
normally occurs, and
ii. to turn around.
2. A beach access route must have a clear height that provides a
minimum head room clearance of 2,100 mm above the beach access
route.
3. The surface of the beach access route must be firm and stable.
4. Where the surface area of the beach access route is constructed, that
is where the surface area is not natural, the surface area must meet
the following requirements:
i. It must have a 1:2 bevel at changes in level between 6 mm
and 13 mm.
ii. The maximum cross slope of the beach access route must
be no more than 1:50.
iii. It must have a running slope of between 1:10 and 1:12 at
changes in level between 14 mm and 200 mm.
iv. It must have a ramp that meets the requirements of section
80.12 where there are changes in level greater than 200
mm.
v. Any openings in the surface of the beach access route must
not allow passage of an object with a diameter of more than
13 mm.
vi. Any elongated openings in the beach access route, such as
gratings, must be oriented approximately perpendicular to
the direction of travel.
5. The maximum cross slope of the beach access route where the
surface is not constructed must be the minimum slope required for
drainage.
6. The maximum running slope of the beach access route is 1:10.
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7. The entrance to the beach access route must provide a clear opening
of between 850 mm and 1,000 mm, whether the entrance is a gate,
bollard or other entrance design.
Technical Requirements Common to Recreational Trails and Beach
Access Routes
Common technical requirements, general
80.10 Obligated organizations, other than small organizations, shall ensure that
new and redeveloped recreational trails and beach access routes meet
the technical requirements set out in this Part in respect of boardwalks
and ramps.
Boardwalks
80.11 Where a recreational trail or beach access route is equipped with a
boardwalk, the boardwalk must meet the following requirements:
1. The boardwalk must have a minimum clear width of 1,000 mm.
2. The boardwalk must have a minimum headroom clearance of
2,100 mm.
3. The boardwalk must be made of firm and stable surface
material.
4. The boardwalk must not have any openings in the surface that
allow the passage of an object with a diameter of more than 13
mm.
5. The boardwalk must include edge protection that is at least 50
mm in height.
6. If a boardwalk has running slopes that are steeper than 1:20,
the running slopes must meet the requirements for ramps set
out in section 80.12.
Ramps
80.12 Where a recreational trail or beach access route is equipped with ramps,
the ramps must meet the following requirements:
1. Ramps must have a minimum clear width of 900 mm.
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2. Ramps must have a minimum headroom clearance of 2,100
mm.
3. Ramps must be made of firm and stable surface material.
4. Ramps must have a maximum running slope of no more than
1:10.
5. Ramps must not have any openings in the surface that allow the
passage of an object with a diameter of more than 13 mm.
6. Ramps must be equipped with handrails on both sides of the
ramp and the handrails must,
i. be continuously graspable along their entire length
and have circular cross-section with an outside
• diameter not less than 30 mm and not more than 40
mm, or any non-circular shape with a graspable
portion that has a perimeter not less than 100 mm
and not more than 155 mm and whose largest cross-
sectional dimension is not more than 57 mm,
•
ii. be not less than 865 mm and not more than 965 mm
high, measured vertically from the surface of the
ramp, except that handrails not meeting these
requirements are permitted if they are installed-in
addition to the required handrail,
iii. be terminated in a manner that will not obstruct
pedestrian travel or create a hazard,
iv. extend horizontally not less than 300 mm beyond the
top and bottom of the ramp, and
v. be provided with a clearance of not less than 50 mm
between the handrail and any wall to which it is
attached.
7. Where ramps are more than 2,200 mm in width, one or more intermediate
handrails which are continuous between landings shall be provided and
located so that there is no more than 1,650 mm between handrails; the
handrails must meet the requirements set out in paragraph 6.
8. Ramps must have a wall or guard on both sides and where a guard is
provided, it must,
10
i. be not less than 1,070 mm measured vertically to the top
of the guard from the ramp surface, and
ii. be designed so that no member, attachment or opening
located between 140 mm and 900 mm above the ramp
surface being protected by the guard will facilitate
climbing.
9. Ramps must have edge protection that is provided,
i. with a curb at least 50 mm high on any side of the ramp
where no solid enclosure or solid guard is provided, and
ii. with railings or other barriers that extend to within 50 mm
of the finished ramp surface.
10.Ramps must be provided with landings that meet the following requirements:
i. Landings must be provided,
A. at the top and bottom of the ramp,
B. where there is an abrupt change in the direction of
the ramp, and
C. at horizontal intervals not greater than nine metres
apart.
ii. Landings must be a minimum of 1,670 mm by 1,670 mm
at the top and bottom of the ramp and where there is an
abrupt change in direction of the ramp.
iii. Landings must be a minimum of 1,670 mm in length and
at least,the same width of the ramp for an in-line ramp.
iv. Landings must have a cross slope that is not steeper that
1:50.
Exceptions to the Requirements for Recreational Trails and Beach
Access Routes
Exceptions, limitations
80.13 Where an exception is provided to a requirement that applies to a
recreational trail or a beach access route, the exception applies solely,
(a) to the particular requirement for which the exception is allowed and not to
any other requirement that applies to the recreational trail or beach access
route; and
11
(b) to the portion of the recreational trail or beach access route for which it is
claimed and not to the recreational trail or beach access route in its
entirety.
Exceptions, general
80.14 Exceptions to the requirements that apply to recreational trails and beach
access routes are permitted where obligated organizations, other than small
organizations, can demonstrate one or more of the following:
1. The requirements or some of them would erode the heritage
attributes, as defined under the Ontario Heritage Act, of a
property,
i. listed in a municipal register as being of cultural heritage
under section 27 of that Act,
ii. designated by a municipality as being a property of
cultural heritage value or interest under section 29 of that
Act,
iii. included in a heritage conservation district designated by
a municipality under section 41 of that Act,
iv. designated by the Minister of Culture under section 34.5
of that Act as a property of cultural heritage value or
interest of provincial significance, or
v. designated as having national historic significance by the
Minister of the Environment for Canada on the advice of
the Historic Sites and Monuments Board of Canada.
2. The requirements or some of them would affect natural habitats
• for extirpated, endangered or threatened species as classified
under the Endangered Species Act, 2007.
3. It is not practicable to comply with the requirements or some of
them because existing physical or site constraints prohibit
modification or addition of elements, spaces or features, such
as where surrounding rocks bordering the recreational trail or
beach access route impede achieving the required clear width
or where the clear height of the recreational trail or beach
access route requirements would result in permanently
damaging vegetation growth.
12
Outdoor Public Use Eating Areas
Outdoor public use eating areas, application
80.15 The requirements in section 80.23 apply to outdoor public use eating
areas that consist of tables that are found in public areas, such as in public
parks, on hospital grounds and on university campuses.
Outdoor public use eating areas, general requirements
80.16 Obligated organizations, other than small organizations, shall ensure that
new and redeveloped outdoor public use eating areas meet the following
requirements:
1. A minimum of 20 per cent of the tables that are provided must be
accessible to people using mobility aids by having knee and toe
clearance underneath the table; in no case, shall there be fewer
than one table in an outdoor public use eating area that meets this
requirement.
2. The ground surface leading to and under tables that are accessible
to people using mobility aids must be level, firm and stable.
3. Tables that are accessible to people using mobility aids must have
clear ground space around them that allows for a forward approach
to the tables.
Outdoor Play Spaces
Outdoor play spaces, application
80.17 This Part applies to outdoor play spaces that consist of an area that may
contain play equipment, such as swings, or features such as logs, rocks, sand or
water where the equipment or features are designed to provide play opportunities
and experiences for children and caregivers.
Outdoor play spaces, accessibility in design
80.18 Obligated organizations, other than small organizations, shall incorporate
accessibility features for children and caregivers with various disabilities into the
design of outdoor play spaces when developing new or redeveloping existing
play spaces.
Outdoor play spaces, consultation requirements
80.19 When developing new or redeveloping existing outdoor play spaces,
obligated organizations, other than small organizations, shall consult on the
13
needs of children and caregivers with disabilities and shall do so in the following
manner:
1. The Government of Ontario, the Legislative Assembly,
designated public sector organizations, other than
municipalities, and large organizations must consult with the
public and persons with disabilities.
2. Municipalities must consult with their municipal accessibility
advisory committees, where one has been established in
accordance with subsection 29 (1) or (2) of the Act, the public
and persons with disabilities.
Exterior Paths of Travel
Exterior paths of travel, application
80.20 (1)This Part applies to exterior paths of travel that are outdoor sidewalks
or walkways designed for pedestrian travel that serve a functional purpose and
are not intended to provide a recreational experience.
(2) This Part does not apply to barrier free paths of travel regulated under Ontario
Regulation 350/06 (Building Code) made under the Building Code Act, 1992.
Exterior paths of travel, general obligation
80.21 Obligated organizations, other than small organizations, shall ensure that
new and redeveloped exterior paths of travel meet the requirements set out in
this Part.
Exterior paths of travel, technical requirements
80.22 When developing new or redeveloping existing exterior paths of travel
obligated organizations, other than small organizations, shall ensure that new
and redeveloped exterior paths of travel meet the following requirements:
1. The surface must be firm and stable.
2. The surface must be slip resistant.
3. The exterior path must have a clear width of 1,500 mm, but this
clear width can be reduced to 1,200 mm where the exterior path
connects with a curb ramp.
4. Where the head room clearance is less than 2,100 mm over a
portion of the exterior path, a rail or other barrier with a leading
14
edge that is cane detectable must be provided around the object
that is obstructing the head room clearance.
5. The maximum running slope of the exterior path must be no
more than 1:20, but where the exterior path is a sidewalk, it can
have a slope of greater than 1:20 but it cannot be steeper than
the slope of the adjacent roadway.
6. The maximum cross slope must be no greater than 1:50.
7. Where there are changes in level, the exterior path must,
i. include a maximum bevel of 1:2, where the
change is between 6 mm and 13 mm,
ii. include a 1:8 to a 1:10 slope, where the
change is between 14 mm and 74 mm,
iii. include a 1:10 to a 1:12 slope, where the
change is between 75 mm and 200 mm, and
iv. include a ramp that meets the requirements of
section 80.23, where the change is greater
than 200 mm.
8. Gates, bollards and other entrance designs must provide a
minimum clear opening of 850 mm.
9. Where an exterior path has openings in its surface,
i. the openings must not allow passage of an object that
has a diameter of more than 13 mm, and
ii. any elongated openings, such as a grating, must be
oriented approximately perpendicular to the direction
of travel.
Exterior paths of travel, ramps
80.23(1) Where exterior paths of travel are equipped with ramps, the ramps must
meet the following requirements:
1. Ramps must be made of firm and stable material.
15
2. Ramps must have a slip-resistant surface.
3. Ramps must have a minimum clear width of 900 mm.
4. Ramps must have a maximum running slope of no more than
1:15.
5. Landings must be provided,
i. at the top and bottom of a ramp,
ii. where there is an abrupt change in direction on the
ramp, and
iii. at horizontal intervals not greater than nine metres
apart.
6. Landings must meet the following requirements:
i. Landings must be a minimum of 1,670 mm by 1,670
mm at the top and bottom of the ramp and where
there is an abrupt change in direction on the ramp.
ii. Landings must be a minimum of 1,670 mm in length
and at least the same width of the ramp for an in-line
ramp.
iii. Landings must have a cross slope that is not steeper
than 1:50.
7. Handrails must be included on both sides of the ramp and must,
i. be continuously graspable along their entire length
and have circular cross-section with an outside
diameter not less than 30 mm and not more than 40
mm, or any non-circular shape with a graspable
portion that has a perimeter not less than 100 mm
and not more than 155 mm and whose largest cross-
sectional dimension is not more than 57 mm,
ii. 'be not less than 865 mm and not more than 965 mm
high, measured vertically from the surface of the
ramp, except that handrails not meeting these
requirements are permitted provided they are installed
in addition to the required handrail,
iii. be terminated in a manner that will not obstruct
pedestrian travel or create a hazard,
16
iv. extend horizontally not less than 300 mm beyond the
top and bottom of the ramp,
v. be provided with a clearance of not less than 50 mm
between the handrail and any wall to which it is
attached, and
vi. be designed and constructed such that handrails and
their supports will withstand the loading values
obtained from the non-concurrent application of a
concentrated load not less than 0.9 kN applied at any
point and in any direction for all handrails and a
uniform load not less than 0.7 kN/metre applied in any
direction to the handrail.
8. Where ramps are more than 2,200 mm in width, one or more
intermediate handrails which are continuous between landings shall
be provided and located so that there is no more than 1,650 mm
between handrails; the handrails must meet the requirements set
out in paragraph 7.
9. Ramps must have a wall or guard on both sides and where a guard
is provided, it must,
i. be not less than 1,070 mm measured vertically to the
top of the guard from the ramp surface, and
ii. be designed so that no member, attachment or
opening located between 140 mm and 900 mm above
the ramp surface being protected by the guard will
• facilitate climbing.
10.Ramps must have edge protection that is provided,
i. with a curb at least 50 mm high on any side of the
ramp where no solid enclosure or solid guard is
provided, and
ii. with railings or other barriers that extend to within 50
mm of the finished ramp surface.
(2) In this section,
"kN" means kilonewtons.
17
Exterior paths of travel, stairs
80.24 Where stairs are provided on exterior paths of travel, they must meet the
following requirements:
1. Stairs must have uniform risers and runs in any one flight.
2. The rise between successive treads must be between 125 mm and
180 mm.
3. The run between successive steps must be between 280 mm and
355 mm.
4. The stairs must have closed risers.
5. The maximum nosing projection on a tread must be no more than
38 mm, with no abrupt undersides. That is, the undersides should
be bevelled for example to avoid an individual from tripping.
6. Stairs must have high colour contrast markings that extend the full
tread width of the leading edge of each step.
7. Stairs must be equipped with tactile walking surface indicators that
are built in or applied to the walking surface and that warn
individuals who are visibly impaired of hazards, such as a change
in elevation. The tactile walking surfaces must,
i. be located at the top of all flights of stairs, and
ii. extend the full tread width to a minimum depth of 610
mm commencing one tread depth from the edge of
the top step.
8. Handrails must be included on both sides of stairs and must satisfy
the requirements set out in paragraph 7 of subsection 80.23 (1).
9. A guard must be provided that is not less than 920 mm, measured
vertically to the top of the guard from a line drawn through the
outside edges of the stair nosings and 1,070 mm around the
landings, is required on each side of a stairway where the
difference in elevation between ground level and the top step is
more than 600 mm but, where there is a wall, a guard is not
required on that side.
10. Where stairs are more than 2,200 mm in width, one or more
intermediate handrails that are continuous between landings must
be provided and located so there is no more that 1,650 mm
18
between handrails. The handrails must satisfy the requirements set
out in paragraph 7 of subsection 80.23 (1).
Exterior paths of travel, curb ramps
80.25(1) Where curb ramps are provided on exterior paths of travel, they must
align with the direction of travel and meet the following requirements:
1. Curb ramps must have a minimum clear width of 1,200 mm,
exclusive of any flared sides.
2. The running slope of curb ramps must,
i. be 1:8 to 1:10, where elevation is less than 75 mm,
and
ii. be 1:10 to 1:12, where elevation is greater than 75
mm and less than 200 mm.
3. The maximum cross slope of curb ramps must be no more than
1:50.
4. The maximum slope on the flared side of a curb ramp must be no
more than 1:10.
5. Where curb ramps are provided at pedestrian crossings, they must
have tactile walking surface indicators that,
i. are located at the bottom of the curb ramp,
ii. are set back between 150 mm and 200 mm from the
curb edge,
iii. extend the full width of the curb ramp, and
iv. are a minimum of 610 mm in depth.
(2) For the purposes of this section, curb ramps are ramps that are cut
through a curb or that are built up to a curb.
Exterior paths of travel, depressed curbs
80.26(1) Where depressed curbs are provided on exterior paths of travel, they
must meet the following requirements:
1. Depressed curbs must have a maximum running slope of 1:20.
19
2. Depressed curbs must be aligned with the direction of travel.
3. Where depressed curbs are provided at pedestrian crossings, they
must have tactile walking surface indicators that,
i. are located at the bottom portion of the depressed curb
that is flush with the roadway,
ii. are set back between 150 mm and 200 mm from the curb
edge, and
iii. are a minimum of 610 mm in depth.
(2) For the purposes of this section, depressed curbs are seamless
gradual slopes at transitions between sidewalks and walkways and
highways, and are usually found at intersections.
Exterior paths of travel, accessible pedestrian signals
80.27(1) Where new pedestrian signals are being installed at pedestrian street
crossings or existing pedestrian signals are being replaced, they must be
pushbutton-integrated accessible pedestrian signals.
(2) Pushbutton-integrated accessible pedestrian signals must meet the
following requirements:
1. They must have a locator tone that is distinct from a walk
indicator tone.
2. They must be installed within 1,500 mm of the edge of the curb.
3. They must be mounted at a maximum of 1,100 mm above
ground level.
4. They must have tactile arrows that align with the direction of
crossing.
5. They must include both audible and vibro-tactile walk indicators.
(3) Where two pushbutton assemblies are installed on the same corner,
they must be a minimum of 3,000 mm apart.
(4) Where the requirements in subsection (3) cannot be met because of
site constraints or existing infrastructure, two pushbutton assemblies can
be installed on a single post, and when this occurs, a verbal
announcement must clearly state which crossing is active.
20
Exterior paths of travel, rest areas
80.28 When developing new or redeveloping exterior paths of travel, obligated
organizations, other than small organizations, shall consult on the design and
placement of rest areas along the path of travel and shall do so in the following
manner:
1. The Government of Ontario, the Legislative Assembly,
designated public sector organizations, other than
municipalities, and large organizations must consult with the
public and persons with disabilities.
•
2. Municipalities must consult with their municipal accessibility
advisory committees, where one has been established in
accordance with subsection 29 (1) or (2) of the Act, the public
and persons with disabilities.
Exceptions, limitations
80.29 Where an exception is provided to a requirement for an exterior path of
travel, the exception applies solely,
(a) to the particular requirement for which the exception is allowed and not to
any other requirement that applies to the exterior path; and
(b) to the portion of the exterior path for which it is claimed and not to the
exterior path in its entirety.
Exceptions, general
80.30 Exceptions to the requirements that apply to exterior paths of travel are
permitted where obligated organizations, other than small organizations, can
demonstrate one or more of the following:
1. It is not practicable to comply with the requirements or some of
them because existing physical or site constraints prohibit
modification or addition of elements, spaces or features, such
as where increasing the width of the exterior path would narrow
the width of the adjacent highway or locating an accessible
pedestrian signal poles within 1,500 mm of curb edge is not
feasible because of existing underground utilities.
2. The requirements of this Part or some of them would erode the
heritage attributes, as defined under the Ontario Heritage Act, of
a property,
21
i.. listed in a municipal register as being of cultural heritage
under section 27 of that Act,
ii. designated by a municipality as being a property of
cultural heritage value or interest under section 29 of that
Act,
iii. included in a heritage conservation district designated by
a municipality under section 41 of that Act,
iv. designated by the Minister of Culture under section 34.5
of that Act as a property of cultural heritage value or
interest of provincial significance, or
v. designated as having national historic significance by the
Minister of the Environment for Canada on the advice of
the Historic Sites and Monuments Board of Canada.
Accessible Parking
Application
80.31 All obligated organizations, including small organizations, shall ensure that
all new and redeveloped off-street parking facilities meet the requirements set
out in this Part.
Exception
80.32(1) The requirements in respect of off-street parking facilities do not apply
to off-street parking facilities that are used exclusively for one of the following:
1. Parking for employees.
2. Parking for buses.
3. Parking for delivery vehicles.
4. Parking for law enforcement vehicles.
5. Parking for medical transportation vehicles, such as ambulances.
6. Parking used as a parking lot for impounded vehicles.
(2) The requirements in respect of off-street parking facilities do not apply to
those off-street parking facilities that are not located on a barrier-free path of
travel, regulated under Ontario Regulation 350/06 (Building Code) made under
22
the Building Code Act, 1992 where obligated organizations have multiple off-
street parking facilities on a single site that serve a building or facility.
Types of accessible parking spaces
80.33 Off-street parking facilities must provide the following two types of
accessible parking spaces:
1. Type A, a wider parking space which has a minimum width of
3,400 mm and signage that identifies the space as "van
accessible".
2. Type B, a standard parking space which has a minimum width
of 2,400 mm.
Access aisles
80.34(1) Access aisles is the space between parking spaces that allows people
with disabilities to transfer to and from vehicles, must be provided for all
accessible parking spaces in off-street parking facilities.
(2) Access aisles may be shared by two accessible parking spaces in an off-
street parking facility and must meet the following requirements:
1. They must have a minimum width of 1,500 mm.
2. They must extend the full length of the parking space.
3. They must be marked with high colour contrast diagonal lines,
which discourages parking in them.
Minimum number and type of accessible parking spaces
80.35(1) Off-street parking facilities must have a minimum number and type of
accessible parking spaces, in accordance with the following requirements:
1. One accessible parking space, which meets the requirements of
a Type A parking space, where there are 25 parking spaces or
fewer.
2. Four per cent of the total number of parking spaces must be
accessible parking spaces where there are between 26 and 500
parking spaces in accordance with the following ratio, rounding
up to the nearest whole number:
23
i. Where an even number of accessible parking spaces are
provided in accordance with the requirements of this
paragraph, an equal number of parking spaces that meet
the requirements of a Type A parking space and a Type
B parking space must be provided.
ii. Where an odd number of accessible parking spaces are
provided in accordance with the requirements of this
paragraph, the number of parking spaces must be
divided equally between parking spaces that meet the
requirements of a Type A parking space and a Type B
parking space, but the additional parking space, the odd-
numbered space, must be a Type B parking space.
3. Twenty accessible parking spaces, and an additional two per
cent of parking spaces for spaces in addition to 500, must be
accessible parking spaces where more than 500 parking spaces
are provided in accordance to the following ratio, rounded up to
the nearest whole number:
i. Where an even number of accessible parking spaces are
provided in accordance with the requirements of this
paragraph, an equal number of parking spaces that meet
the requirements of a Type A parking space and a Type
B parking space must be provided.
ii. Where an odd number of accessible parking spaces are
provided in accordance with the requirements of this
paragraph, the number of parking spaces must be
divided equally between parking spaces that meet the
requirements of a Type A parking space and a Type B
parking space, but the additional parking space, the odd- •
numbered space, must be a Type B parking space.
(2) If an obligated organization provides more than one off-street parking
facility at a site, the obligated organization must calculate the number
and type of accessible parking spaces according to the number and
type of parking spaces required for each off-street parking facility.
(3) In determining the location of accessible parking spaces that must be
provided where there is more than one off-street parking facility at a
site, an obligated organization may distribute them among the off-
street parking facilities in a manner that provides substantially
equivalent or greater accessibility in terms of distance from an
accessible entrance or user convenience.
•
24
(4) For the purposes of subsection (3), the following factors may be
considered in determining user convenience:
1. Protection from the weather.
2. Security.
3. Lighting.
4. Comparative maintenance. •
Exception
80.36(1) An exception to the minimum number of accessible spaces required is
permitted where obligated organizations can demonstrate that it is not practicable
to comply with the requirement because existing physical or site constraints
prevent it from meeting the required ratio, such as where the minimum width for
accessible parking spaces or access aisles cannot be met because of existing
pay and display parking meters, surrounding curb edges, walkways, landscaping
or the need to maintain a minimum drive aisle width.
(2) Where an obligated organization claims an exception to the minimum number
of accessible spaces, it must provide as close to as many accessible parking
spaces, that meet the requirements of this Part, as would otherwise be
required under subsection 80.35 (1) or (2), as the case may be, that can be
accommodated by the existing site and,
(a) where that number is an even number, the number of parking spaces
must be divided equally between parking spaces that meet the
requirements of a Type A parking space and a Type B parking space;
and
(b) where that number is an odd number, the number of parking spaces
must be divided equally between parking spaces that meet the
requirements of a Type A parking space and a Type B parking space,
but the additional parking space, the odd-numbered space, must be a
Type B parking space.
On-street parking spaces
80.37(1) Where a designated public sector organization, other than a
municipality, develops new or redevelops existing on-street parking spaces, it
must consult on the need, location and design of accessible on-street parking
spaces with the public and persons with disabilities.
25
(2) Where a municipality develops new or redevelops existing on-street parking
spaces, it must consult on the need, location and design of accessible on-
street parking spaces and it must consult with its municipal accessibility
advisory committee, where one has been established in accordance with
subsection 29 (1) or (2) of the Act, the public and persons with disabilities.
(3) In this section and despite section 2,
"designated public sector organization" means every municipality and every person
or organization described in Schedule 1 to this Regulation, but not every person or
organization listed in Column 1 of Table 1 of Ontario Regulation 146/10 (Public Bodies
and Commission Public Bodies — Definitions) made under the Public Service of Ontario
Act, 2006.
Obtaining Services
Application
80.38(1) All obligated organizations, including small organizations, shall ensure
that the following meet the requirements set out in this Part:
1. All new means of obtaining services in respect of service counters
and fixed queuing guides.
2. All new and redeveloped means of obtaining services in respect of
waiting areas.
(2) For the purposes of this Part, requirements for obtaining services in respect of
service counters, fixed queuing guides and waiting areas apply whether the
services are obtained in buildings or out-of-doors.
(3) Where there is a conflict between the requirements set out in this Part and the
accessibility standards set out in Ontario Regulation 429/07 (Accessibility
Standards for Customer Service) made under the Act, the requirement or
standard that provides the greater accessibility for people with disabilities
prevails.
Service counters
80.39(1) When installing new service counters, the following requirements must
be met:
1. There must be at a minimum one service counter that
•
accommodates a mobility aid for each type of service provided
and the accessible service counter must be clearly identified
with signage, where there are multiple queuing lines and service
26
counters.
• 2. Each service counter must accommodate a mobility aid, where
a single queuing line serves multiple counters.
(2) The service counter that accommodates mobility aids must meet the following •
requirements:
1. The countertop height must be such that it is usable by a person
seated in a mobility aid.
2. There must be sufficient knee clearance for a person seated in
a mobility aid, where a forward approach to the counter is
required.
3. The floor space in front of the counter must be sufficiently clear
so as to accommodate a mobility aid.
Fixed queuing guides
80.40 When installing new fixed queuing guides, the following requirements
must be met:
1. The fixed queuing guides must have sufficient width to allow for
the passage of mobility aids.
2. The fixed queuing guides must have sufficiently clear floor area
to permit mobility aids to turn where queuing lines change
direction.
3. The fixed queuing guides must be cane detectable by persons
who are blind or who have low vision.
Waiting areas
80.41 (1) When providing a new or redeveloping an existing waiting area, where
the seating is fixed to the floor, three per cent of the new seating must be
accessible, but in no case shall there be fewer than one accessible seating
space.
(2) For the purposes of this section, accessible seating is not a seat but a space
in the seating area where an individual in a mobility aid can wait.
27
Maintenance
Maintenance of accessible elements
80.42 Obligated organizations, other than small organizations, shall ensure that
their multi-year accessibility plans include the following:
1. Procedures for preventative and emergency maintenance of the
accessible elements in public spaces as required under this
Part.
2. Procedures for dealing with temporary disruptions when
accessible elements required under this Part are not in working
order.
13.The Regulation is amended by adding the following section:
Accessibility reports
86.1(1) Subject to subsection 33 (3) of the Act, organizations shall file an
accessibility report with a director according to the following schedule:
1. Annually, in the case of the Government of Ontario and the
Legislative Assembly.
2. Every two years, in the case of designated public sector
organizations.
• 3. Every three years, in the case of large organizations.
(2) The reporting schedule referred to in subsection (1) begins to apply as of
January 1, 2013 with the first report being due,
(a) as of December 31, 2013, in the case of the Government of Ontario
and the Legislative Assembly;
(b) as of December 31, 2013, in the case of designated public sector
organizations; and
(c) as of December 31, 2014, in the case of large organizations.
Commencement
14.This Regulation comes into force on the later of January 1, 2013 and the
day it is filed.
28