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Home My WebLink AboutOES 02-09Ciro,, REPORT TO _' - EXECUTIVE COMMITTEE PICK ERING, Report Number: OES 02-09 Date: January 12, 2009 From: Everett Buntsma Director, Operations & Emergency Services Subject: City of Pickering 2009 Annual Accessibility Plan - Reviewed by the Accessibility Advisory Committee for Council Consideration - File: A-1440 Recommendation: 1. That Report OES 02-09 regarding the City of Pickering 2009 Annual Accessibility Plan be received; and 2. That Council endorse the City of Pickering 2009 Annual Accessibility Plan as presented and reviewed by the City of Pickering Accessibility Advisory Committee. Executive Summary: The purpose of the Ontarians with Disabilities Act, 2009 (ODA) is to improve opportunities for people with disabilities and to provide for their involvement in the identification, removal, and prevention of barriers to their full participation in the life of the province. The ODA mandates that all municipalities prepare annual accessibility plans. By the end of 2009, the City of Pickering aims to review and/or remove the barriers identified in the 2009 Annual Accessibility Plan. Over the next several years, the City of Pickering aims to address all facility related improvements as outlined in the City's 2000 Accessibility Audit. Financial Implications: As a result of the City of Pickering 2000 Accessibility Audit Report, the City of Pickering made a commitment to include $25,000 in the annual capital budget to remove or prevent facility related barriers. Over the years, this figure has risen and in 2007 the City of Pickering committed a total of $35,000 in its annual capital budget. As a result, Report OES 02-09 January 12, 2009 Subject: City of Pickering 2009 Annual Accessibility Plan Page 2 many of the facility related barriers included in the 2009 .Annual Accessibility Plan would draw on these funds identified under capital account 2719.6183. The potential costs to complete the policy and service related barriers have not yet been determined and will be subject to approved 2009 capital and operating budgets. Any barrier that cannot be completed within the 2009 approved capital or operating budget will be deferred to future annual accessibility plans. Sustainability Implications: The City of Pickering is committed to meeting the needs of all its citizens. The Annual Accessibility Plan is one way to continually assess our service delivery and remove barriers where they exist. A barrier free municipality fosters a community where civic pride and civic participation can be maximized. The engagement of all its citizens is a fundamental component to achieving a sustainable community. Removing barriers enables full community participation for generations to come. Background: The Ontarians with Disabilities Act, 2001 (ODA) received Royal Assent on December 14, 2001. The purpose of the Ontarians with Disabilities Act, 2001 (ODA) is to improve opportunities for people with disabilities and to provide for their involvement in the identification, removal, and prevention of barriers to their full participation in the life of the province. Under the Act, all municipalities are required to prepare annual accessibility plans, make the plans public and consult persons with disabilities. According to the Ontario Accessibility Directorate within the Ministry of Citizenship, the purpose of the Annual Accessibility Plan is to describe the measures that the municipality has taken in recent years and the measures the municipality will be taking in the coming year to identify, remove and prevent barriers to people with disabilities. According to the requirements of the Ontarians with Disabilities Act, 2001 (ODA), the City of Pickering has prepared the 2009 Annual Accessibility Plan. The City's plan is for the period of January 2009 to December 2009. The barriers identified in the 2009 Plan . were based on information collected from City staff. The 2009 Annual Accessibility Plan has been reviewed and endorsed by the City of Pickering Accessibility Advisory Committee. In order to make the plan available to the public, the City of Pickering will place an advertisement in the local newspaper to announce the completion and availability of the CORP0227-07/01 revised Report OES 02-09 January 12, 2009 Subject: City of Pickering 2009 Annual Accessibility Plan Page 3 2009 Annual Accessibility Plan. The public will be able to access the 2009 Annual Accessibility Plan electronically via the City of Pickering website or by picking up a hard copy at the Pickering Civic Complex or Pickering Central Library. Attachments: City of Pickering 2009 Annual Accessibility Plan Prepared By: Marisa Carpino Supervisor, Culture & Recreation MC/ Attachments Copy: Chief Administrative Officer Approved / Endorsed By: e Stephen R?eolds' Division Head, Culture & Recreation Approved /,Endorsed By: y Everett Suntsma Director, Operations & Emergency Services Recommended for the consideration of Pickering City Cou jf 2 <Y G? ?> T m J. Qui RDMR MM III. Chief Administrative Officer CORP0227-07/01 revised 2009 Annual Accessibility Plan Table of Contents Section 1: Municipal Jurisdiction(s) Participating in this Plan .........................1 Section 2: Other Organizations & Agencies Participating in this Plan .............. 2 Section 3: Consultation Activities ............................................................. 2 Section 4: Plan Development Working Group ........................................... 3 Section 5: Operational Review ................................................................16 Section 6: Decision-Making Review .........................................................24 Section 7: Targets and Actions .................................................................29 Section 8: Monitoring Progress ...............................................................39 LLtll O I" y PICKERING 2009 Annual Accessibility Plan January 2009 - December 2009 Section 1: Municipal Jurisdiction(s) Participating in this Plan City of Pickering Address: Pickering Civic Complex One The Esplanade Pickering, ON L1 V 6K7 Key Contact: Prem Noronha-Waldriff Coordinator, Community Recreation Programs 905.420.4660 ext. 3229 pnoronha-waldriff@city.pickering.on.ca 53 The City of Pickering is Toronto's eastern neighbour and home to a growing community that blends business opportunities, cultural diversity and historical rural settings with a picturesque Lake Ontario waterfront. The City of Pickering is committed to making Pickering an attractive place in which to live, work and invest. Within 22,652 hectares, the City of Pickering boasts top- quality municipal sports fields and recreation programs, quarter-million square foot recreation complex, 19th century interpretive museum, libraries, many community and neighbourhood parks, conservation areas, new waterfront facilities and hiking trails. In 2007, Pickering's estimated population stood at 91,892. The Corporation of the City of Pickering employs 416 staff to meet the needs of its residents. The City of Pickering's main administration building is located at the Pickering Civic Complex, One The Esplanade in Pickering and can be reached at 1.866.683.2760 or TTY 420.1739. The Corporation also maintains satellite facilities for Library Services, Fire Services, Recreation Complex, Community Centres, Pickering Museum Village, and an Operations Centre. r / 7 The Corporation operates within five (5) departments and they include: Administration Department . • Customer & Administrative Services • Human. Resources • City Solicitor Office of Sustainability Corporate Services Department • Finance & Taxation • Accounting Services • Supply & Services • Information Technology • Internal Audit • Clerks Division Operations & Emergency Services Department • Culture & Recreation Division • Facilities Operations Division • Fire Services Division • Municipal Property & Engineering Division • Community Emergency Management Program Planning & Development Department • Planning • Information & Support Services • Development Control • Building Services Library Services are the responsibility of the Pickering Public Library Board, which is appointed by Pickering Council. Section 2: Other Organizations & Agencies Participating in this Plan None Section 3: Consultation Activities City of Pickering staff • Completed a workbook to assess past initiatives, identify current barriers and action items to remove those barriers • Input from working group was collected in October and November 2008 City of Pickering Accessibility Advisory Committee (AAC) • Completed review and discussion of the draft 2009 Annual Accessibility Plan at their committee meeting on November 26, 2008 and provided comments. 2 °? y T Q ?f? / ?' i f F? Section 4: Plan Development Working Group (CORE Group) Uodate if necessarv Working Group Member Department/Division Contact Telephone/TTY Represented & Email Marisa Carpino Culture & Recreation Phone: 905.420.4660 ext. 3223 mcarpino@cityofpickering.com Prem Noronha-Waldriff Culture & Recreation Phone: 905.831.1711 ext. 3229 TTY: 831.8604 noronha-waidriff cit of ickering. com Tony Prevedel Facilities Operations Phone: 905.420.4660 ext 2099 tprevedel@cityofpickering.com Lynda Taylor Planning Phone: 905.420.4617 ext. 2035 Itaylor@cityofpickerinc.com (Tim Moore) Chief Building Official Phone: 905.420.4631 ext. 2070 tmoore@cityofpickering.com Lisa Broad Clerks Phone: 905.420.4611 ext. 2097 (broad@cityofpickering.com Jennifer Parent Human Resources Phone: 905.420.4627 ext. 2160 arent cit of ickerin .com Judy Hodgson Customer & Phone: 905.420.4648 Administrative TTY: 420.1739 Services 'hodgsonC@cityofpickeripg.com Deputy Fire Chief Fire Services Phone: 905.839.9968 Simon Almond Community Emergency salmond@cityofpickering.com Management Program Fire Chief Bill Douglas Fire Services Phone: 905.839.9968 ext. 2080 bdou las cit . ickerin .on.ca Richard Holborn Municipal Property & Phone: 905.420.4630 ext. 2049 Engineering rholbornC@cityofpickering.com Kathy Williams Library Services Phone: 905.831.6265 ext. 6251 kath w icnet.or Stan Karwowski Taxation, Accounting, Phone: 905.420.4634 ext. 4640 Supply & Services skarwowski@cityofpickering.com Jon Storms Information Phone: 905.420.4660 ext. 2163 Technology 'storms cit of ickerin .com Shawna Mutton Office of Phone: 905.420.4625 ext. 2170 Sustainability smutton@cityofpickering.com 3 Initiative: Previous City of Pickering Annual Accessibility Plan's identified barriers and strategies with timelines to address these barriers. Methods Used to Identify Barriers: Methodology Description Status Annual Accessibility Information from each Submissions were Workbook issued to City area regarding recent completed in October & in October 2008 to staff initiatives to remove November 2008 for their comments. barriers and strategies to remove existing barriers Responses were in the coming year. reviewed and included (where appropriate) into the 2009 Annual Accessibility Plan. The City of Pickering The AAC were provided Suggested changes were Accessibility Advisory an opportunity to review accommodated in the Committee (AAC) the 2009 Annual City's final 2009 Annual consulted on the City's Accessibility Plan (draft) Accessibility Plan Accessibility Advisory and make comments at Plan. their November 26, 2008 advisory committee meeting. CORE Plan Development The Plan Development Updates of the 2008 Working Group Updates. Working Group provided Accessibility Plan are regular updates in 2008 incorporated into this to the 2008 Accessibility plan. Plan. Existing and new barriers were discussed. Input collected for the 2009 Annual Accessibility Plan. 4 , Barriers Identified & Status: items vuisianain rrom zuus/u4 Hccessimm Tian: Barrier & Type Strategy for Status Citizens who have special accessibility needs are not considered in the current emergency plans. Technological/Procedural Entrance to Claremont Community Centre is inaccessible to wheelchair users Physical Have an Evacuation and Transit Plan that addresses the needs of all citizens. Level entrance threshold to the interior surface of the Claremont Community Centre. Evacuation & Transit Plans are the responsibility of the upper tier i.e. The Region of Durham. They have had some key preliminary discussions with key groups and Local Health Integration Network (LAIN's). LHIN will develop plans and procedures with individual support networks those living with a physical, visual, auditory and/or other non-visible disability. Once this has been performed, the Regional Evacuation and Transit plans can be corrected and named as appendices in our .emergency plan. This requires significant site works, which has been budgeted for in 2009. 5 Items Outstanding from 2004/05 Accessibility Plan: Barrier Strategy for removal/prevention Status North access to change rooms at Pickering Recreation Complex is not easily accessible Physical East Entrance to East Shore Community Centre is not easily accessible Phvsical Greenwood Branch Library is not accessible to anyone in a wheelchair and would provide some problems to anyone without full mobility Architectural Modify access to include automatic doors and card access. This will be accomplished in 2009 with the proposed reconstruction of repair of parking lot. The washrooms, entrance and access to the book drop are not accessible. This is an old building of some historical value and to renovate at this time would be extremely costly. Anew fully accessible facility to serve our northern clientele may well be an option should we realize significant growth in the north. Review against priorities set in the accessibility audit. This modification has been incorporated in the current expansion project scheduled to be complete in 2009. This will be accomplished in 2009 with the proposed reconstruction or repair of parking lot. A new ramp and an accessible washroom is being installed - October, 2008. 6 t 1 f` L J, A Items Outstanding from 2005/06 Accessibility Plan: Barrier Type Strategy for Status removal/ prevention Lack of a system to The full implementation Public Alerting project is provide emergency of a community wide completed and is being communications for public alerting system will evaluated. Additional visually impaired and address this barrier resources may be needed hearing impaired citizens depending on when the finished evaluation is Policy/Practice complete. Emergency plans and The Community The community procedures that do not Emergency Management emergency exercise in the address the need of Plan, and procedures are fall of 2008 did have some citizens who may require being written to address input scenarios that specific assistance during these issues. Future included the vulnerable a community emergency emergency exercises will population. Emergency or major crisis include scenarios that Management Ontario is in require emergency the process of Policy/Practice managers to take action implementing both on to address accessibility HTML screen reader and needs voice print feature for emergency preparedness brochures. The anticipated completion of this task is late 2009 or early 2010. Entrance door at ESCC. Consider installing an Will look at various ESCC gymnasium doors automatic door. options and security leading from gym to issues - 2009. seniors centre are Re-design entrance inaccessible Physical Inadequate signage at Informational Deferred to 2009. Will the six key municipal review in context of all facilities facility signage. Communicational Whitevale Branch Library Physical layout is 2010 is inaccessible inaccessible Architectural Items Outstanding from 2006/07 Accessibility Plan: Barrier Type Strategies for removal or Status prevention Non-accessible entry Corrective measures To be reviewed in 2009. doors - there is no button depend on budget to open entry doors capabilities and Corporate Services committee discussion. Review ongoing. Ph sical/Architectural Develop and Implement a Consultation and Project has been Comprehensive Public participation with and completed. Potential Alerting System. from other levels of inadequacies have been government are routinely identified and are being Developing emergency used to address these evaluated by our plans requires matters. contractor. Anticipated cooperation from other Completion is 2009. levels of government. The matters of public alerting, evacuation, and emergency transit are examples of issues that pose extra challenges to the City when attempting to adequately develop plans and procedures. Policy/Practice Fire Hall: Station #5 Station #2 and #6 The new Administrative (Bayly St). Entrance not available for tours if addition to Station #5 has accessible requested. an accessible main Washroom not doorway as well as accessible. accessible washrooms on the main floor for use Physical by the disabled. This would allow disabled citizens to visit the fire station and have access to washrooms during normal business hours. - . - . V{ L it 7 Barrier Type Strategies for removal or Status prevention Benches in Rec. Wider benches to be Two have been Complex family installed in cubicles. completed. changerooms are not wide enough to change Remainder to be kids with special needs reviewed in 2009 Physical Soap dispensers in the Lower soap dispenser on Project to upgrade is Banquet Halls of the Rec. the wall. underway. Complex washrooms are not low enough for young campers or people in wheelchairs to reach. Physical Sink and soap dispenser Lower counter with sink Project to upgrade is in PCCC washrooms are and soap dispenser. underway. too high for someone in wheelchair to reach Physical Access to upper level of Build ramp which is Completed. ESCC is not accessible scheduled to be completed in 2006. Physical Doors too heavy to open Install automatic doors at Completed. at Redman House entrance doors and at (Museum) washrooms. Physical Inaccessible entrance Improve driveway Major structural and washroom at WSCC entrance, parking lot, renovations required. electrical/plumbing/HVAC Physical systems, ramp and Under review. program viewing and make washroom accessible. Don Beer Arena: No Replacing doors and Deferred to 2009 automatic door to install automatic door washrooms in Rink 1 Lobby Physical 9 LLL Barrier Type Strategies for removal or Status prevention No accessible access to Create an elevated Deferred to 2009 bleachers in Rink 1 & 2 platform area at the south and very poor sight line end of each rink for for people in wheelchairs wheelchair users at rink boards Physical Inaccessible Sidewalks Waterfront Trail from Deferred until 2009 Marksbury Road to Park Capital Works Project Crescent - will have curb Physical depressions installed for wheelchair and scooter access Application Counter in Consider re-designing a Barrier Free counter and Planning & Development portion of the counter to revised entry gate design is too high and entry gate make it accessible to completed is not fully barrier free wheelchairs, if and when the counter is expanded To be implemented upon Physical budget approval This will be considered when P & D area is reviewed for improvements through the City's budget. Lack of Design standards Finalize Site Plan Initiated in March 2006 & in the Site Plan Procedural Manual discussed with ACC in procedural manual to Chapter pertaining to June `06 assist development Accessibility design review process. standards Revisions requested by ACC have been Communicational incorporated into design Policy/Practice standards Completion of Final manual is ongoing 10 / rCy, ftEF,0Kr; Barrier Type Strategies for removal or Status prevention Need for the current Upgrade washrooms at Washrooms received Central Library the Central Library to minor renovation in washrooms to be meet accessibility August 2007 but there updated to current standards. was a lack of space to disabled access meet current disabled standards. access standards. Physical Family/ accessible washroom was installed October, 2008. Physical access to Until such time as these Physical barrier to the Greenwood and difficulties can be Greenwood Library is Whitevale Library resolved, programming corrected with a ramp Branches and some services are October, 2008. curtailed at these Physical locations. We advise our clients of the nearest accessible branch. Central Library requires a Review of requirements Family/ accessible family washroom of a family washroom is washroom was installed underway October, 2008. .Physical 11 Items Outstanding from 2008 Accessibility Plan: Barrier Type Strategies for removal or Status prevention Typefaces. Review Style Guide and This is included in our publications Accessibility Standards Informational for Customer Service policies, procedures and training initiatives that will be completed over the course of 2009 to ensure full compliance by January 1, 2010. A Communications Standard Operating Procedure has been developed which addresses typefaces. The information on our Have the list of City Working towards adding website(s) is only translators available on City staff translators to available in English. the website the website. Should be available in 2009. Informational Corporate promotional To put corporate Working towards WK materials (print) may be promotional materials on compliance level 2 by difficult to read for the our website(s) - resident 2010. At that time all visually impaired would need to have corporate materials will reading software be fully accessible on the Informational website. Added space between Construction Ongoing review desks in Corporate Services Physical 12 Barrier Type Strategies for removal or Status prevention Hearing accessibility for Sign This is included in our the Hearing Impaired Language Accessibility Standards (recommended from Training for Customer Service Corporate Services) policies, procedures and training initiatives that will Informational be completed over the course of 2009 to ensure full compliance by January 1, 2010. Specific training for sign language will not be included, however, training on how to communicate with the people with disabilities will be undertaken with related Standard Operating Procedures and Policies to address the needs. TTY lines are available. Interpreters can be arranged given a specific request. More designated seating Architectural Table and chairs are now area for the public on the available in the 2nd floor 2nd floor or a designated lobby as of 2008. work area for filling out marriage licences. Architectural, Physical Liverpool Road South Install Curb Depressions Deferred until 2009 Sidewalk Installation Physical Sheppard Avenue Install Curb Depressions Deferred until 2009 Sidewalk Installation Physical Westshore Boulevard Install Curb Depressions Deferred until 2009 Sidewalk Improvements Physical 13 Pickerina Recreation Complex: Barrier Type Strategies for removal or Status prevention Benches in members Increase the height of Underway as budget change rooms too high benches in the members permits for patrons. change rooms to better accommodate Physical seniors/disabled who have trouble getting down to the low benches now - also make them wider. Washroom doors in Install accessible door Underway as budget family change rooms not access to the washrooms permits accessible (2) in the family change rooms. (2) Physical Determine if these doors are able to have power bars attached. Grab bars required in Install various grab bars Will happen in 2009. washrooms. in washrooms as required. (lobby) Physical Registration Counter is Obtain quote to complete Needs redesign. Will too high for persons in a this project. happen in 2009. wheelchair. Physical Note: The elevator at the Pickering Recreation Complex was replaced in 2008. This was not identified in the 2008 Annual Accessibility Plan. The emergency repair included the replacement of the mechanical/hydraulic system and a refurbished unit structure at a cost of $61,600 in 2008. Pickering Museum Village: Barrier Type Strategies for removal or prevention Status Redman House: Install - power doors for Will be reviewed in 2009. Main door and entrance and washroom washrooms are not doors, accessible. Physical 14 a ?•- = s Don Beer Arena: Barrier Type Strategies for removal or prevention Status Washroom doors are not Replace existing two Has been budgeted for in accessible. (Rink 1) washroom doors in old 2009 section (Rink One lobby) Physical with new doors that are operated by a power opener using push-pads Remove or modify old Obtain quote to complete Has been budgeted for in entrance (Rink One) this project. 2009 ramps - to discourage this being used by persons with a disability - the new entrance (near the handicap parking) is fully accessible with no elevation changes. Physical West Shore Community Centre: Barrier Type Strategies for removal or prevention Status Washrooms not Power doors for Under review for 2009 accessible. washrooms (2) Physical Proper grab bars for Install grab bars Underway as budget washrooms. permits Physical East Shore Community Centre: Barrier Type Strategies for removal or Status prevention Exterior ramp only has 1 Install 2n handrail if Budgeted for in 2009 handrail required. Physical 15 ?ICHVIEN"T#. Mr. 'TOREPORT# l of Section 5: Operational Review 5.1 Administration Department The Administration Department is responsible to ensure that the Corporation is operating with administrative effectiveness and providing an accountable and responsive government. The work teams include: • Customer & Administrative Services • Human Resources • City Solicitor Operational Review: Review Date Review Methodology Status November 2008 Staff Review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 5.2 Office of Sustainability The Office of Sustainability is responsible for managing the City's sustainability initiatives and Business Development. The work teams include: • Marketing & Business Development • City & Economic Development • Website Operational Review: Review Date Review Methodology Status October 2008 Staff review Complete List of Barriers Identified Barrier Barrier Type Strategies for removal or prevention Making the City Website Informational A staff team is currently accessible working on implementing changes to meet the 2010 changes to the Accessibility Standards Act. To be implemented in 2010. 16 5.3 Corporate Services Department The Corporate Services Department is responsible for managing the financial affairs of the Corporation, including Taxation, Accounting, Supply & Services, Information Technology and Clerk's. The work teams include: • Finance & Taxation • Accounting Services • Supply & Services • Information Technology • Internal Audit • Clerks Division Review Date Review Methodology Status November 2008 Staff review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or -prevention None 5.4 Operations & Emergency Services Department The Operations & Emergency Services Department administrates and coordinates the efforts of the operational services division to ensure efficient and responsive delivery of the services of the following work teams: Operations & Emergency Services Department • Culture & Recreation Division • Facility Operations Division • Fire Services Division • Municipal Property & Engineering Division • Community Emergency Management Program Ooerational Review: Review Date Review Methodology Status October 2008 Staff meeting to identify Ongoing budget constraints and priorities 17 sF?i`rt_.,ai CO REPORT#.'??"?' __. 1j- I ict of RarriArS IrlPntifipd- Barrier Barrier Type Strategies for removal or prevention Westshore Boulevard - Concrete Curb & Gutter Install Curb Depressions Oklahoma Drive to at intersections for Sunrise Avenue Road sidewalk access Reconstruction including new curbs Toy Avenue - Road Concrete Curb & Gutter Install Curb Depressions Reconstruction including at intersections for new concrete curbs & sidewalk access sidewalks Luna Court - Road Concrete Curb & Gutter Install Curb Depressions Reconstruction including at intersections for new curbs sidewalk access Wharf Street New Concrete Curb & Gutter Install Curb Depressions Sidewalk Installation west at intersections for of Liverpool Road sidewalk access All Facilities: Barrier Barrier Type Strategies for removal or prevention Grab Bars: Physical Install grab bars in 40 30° by 30" L-Shaped disabled washrooms. required. Paper Dispensers: Physical Install over 300 Toilet paper and paper dispensers at the proper towel dispensers are too height, in every high. washroom. Soap Dispensers: Physical Install over 50 dispensers Soap dispensers are too at the proper height, in high. ever washroom. Signage: Physical Under review for all Inadequate signage at all facilities. Facilities 18 Barrier Barrier Type Strategies for removal or prevention Mirrors: Physical Install 40 Angled Mirror at Most washrooms do not the proper height, in have an Angled Mirror for every washroom. wheelchair use. Counters: Physical Install new counters in Most washroom counters every washroom. not at the proper height. Lever Taps: Physical Install 1 Lever Style set Most washrooms do not of taps in every have lever style taps. washroom. Auto Soap Dispensers: Physical Install 1 Auto Soap No Hands Free Auto dispenser in every Dispensers in any washroom. washroom. Auto Paper Dispensers: Physical Install 1 Auto Paper towel No Hands Free Auto dispenser in every Dispensers in any washroom. washroom. Pickering Museum Village: Barrier Barrier Type Strategies for removal or prevention Redman House: Physical Install 3 Power Doors as No Auto Door on Main required. Door and Washrooms Doors 3 Log Barn: Physical Have parks staff build a No Access Ram "rustic style" ramp. Walkway: Physical Hire a Consultant to Hill from Admin. Building review and design this to Village not accessible. project. 19 East Shore Communitv Centre: Barrier Barrier Type Strategies for removal or prevention Washrooms: Physical Possible Resolution 1: Not Accessible Renovate the existing Maintenance Room at the Front Entrance. Physical Possible Resolution 2: Renovate the existing Office that has been loaned to the Gingerbread Daycare Physical Possible Resolution 3: Construct a new front entrance in the alcove on North side of the building that includes an Accessible/Family style Washroom Exterior Ramp: Physical Obtain 2 quotes an install Add 1 railing on the north the railing before May side. 2009. Disabled Parking: Physical Complete as part of 2009 No reserved spaces on Parking Lot Improvement the east side of Facility. Capital Project. Access to Gymnasium: Physical An chair lift has been The gym is not installed so access is accessible from the provided via the doors on Seniors Center entrance the east side of the gym Don Beer Arena: Barrier Barrier Type Strategies for removal or prevention Rink 1 Lobby: Physical Replace 2 washroom Washroom doors are not doors & include power accessible. operators. Rink 1 Entrance: Physical Discuss Resolutions and Remove or modify obtain quotes from entrance. It is not to General Contractor. code. Pad 2 should be used. Rink 1 and 2 Ice Pads: Physical Discuss Resolutions and No Wheelchair Viewing. obtain quotes from General Contractor. Don Beer Pad 2 was provided an accessible viewing area in 2008 20 J Pickerinq Recreation Complex: Barrier Barrier Type Strategies for removal or prevention Family Changerooms: Physical Wider benches to be Benches not wide installed in cubicles. enough Family Changerooms: Physical Renovate or install new Benches too high. seating all seating to the proper height. Men's Washroom - Level Physical Remove part of the 2; Washroom is not entrance divider wall and accessible. install new counters. Women's Washroom - Physical Install new counters. Level 2; Washroom is not accessible. Family Changeroom: Physical Determine if Auto Doors No Auto Door for Openers are possible Washrooms 2 and have them installed. Registration Counter: Physical Have a professional Too high for people in a design prepared and wheelchair. submitted to the Accessibility Com. Banquet Hall Doors: Physical Install 4 auto door No Auto Door openers. openers. 2 on the north and south entrance doors for each salon Greenwood Library: Barrier Barrier Type Strategies for removal or prevention Entrance: Physical A new fully accessible Entrance and Book Drop facility to serve our is not accessible to northern clientele may anyone in a wheelchair. well be an option should we realize significant growth in the north. Review against priorities set in the accessibility audit. 21 Whitevale Library: Barrier Barrier Type Strategies for removal or prevention Entrance: Physical A new fully accessible All areas are not facility to serve our accessible to anyone in a northern clientele may wheelchair. well be an option should we realize significant growth in the north. Review against priorities set in the accessibility audit. Claremont Community Centre: Barrier Barrier Type Strategies for removal or prevention Entrance: Physical Threshold must be Is inaccessible to levelled to the entrance wheelchair users sidewalk. Parking: Physical Include Parking Spaces Is inaccessible to part of 2009 Driveway wheelchair users Improvements. Greenwood Community Centre: Barrier Barrier Type Strategies for removal or prevention Inaccessible Public Physical This item is not possible Meeting locations without major renovations similar to the Greenwood Library. 22 I',-' J( f p 5.5 Planning & Development The Planning & Development Department participates in numerous activities respecting land use policy, site planning, community development, and building construction. The work teams include: • Planning • Information & Support Services • Development Control • Building Services Ooerational Review: Review Date Review Methodology Status October 2008 Staff Review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 5.6 Library Services Provides library services, programs and resources to the community at various facility locations, which include Pickering Public Library, and Claremont, Greenwood, Petticoat Creek, Whitevale Branches. Or)erational Review: Review Date Review Methodology Status October 2008 Reviewing the Ontario Ongoing Disabilities Act to make sure that the Library is compliant. List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention Website is not compliant Informational Website re-design using with the Ontario Website cannot be read accessibility computer Disabilities Act. by a blind person who consultants from the has reading software on CNIB in 2009. a computer. Policies/Procedures not Policy - Policies and Staff are re-writing compliant with the procedures must be re- policies and procedures Ontario Disabilities Act. written to take with a deadline of Jan 1, accessibility issues into 2010. account. 23 rr Y ' Section 6: Decision-Making Review 6.1 Administration Department The Administration Department is responsible to ensure that the Corporation is operating with administrative effectiveness and providing an accountable and responsive government. The work teams include: • Customer & Administrative Services • Human Resources • City Solicitor Oaerational Review: Review Date Review Methodology Status June to November 2008 Accessibility Standards A staff team has for Customer Service developed related under the AODA. policies, procedures and training programs to ensure compliance by January 1, 2010. 24 .:: 1 I T ? ? ,....... 'TO REPORT# L L- of List of Barriers Identified: Barrier As a municipality, the City of Pickering must comply with O.Reg. 429/07 by January 1, 2010. In order to meet the requirements of this regulation, the City of Pickering must establish policies, procedures and processes governing the provision of its good and services to persons with disabilities and it must provide training to its employees on delivering customer services to people with disabilities. Barrier Type Informational/ Communication Strategies for removal or prevention To complete Policies and Standard Operating Procedures and training. Initiated in 2008 and will be completed by December 31, 2009. To date, have developed the following Policies and Procedures to meet the requirements of the legislation including training. Policies: Customer Service Policy Accessible Customer Service Policy Procedures: Communication and Communications Checklist Complaint Resolution and Citizen Feedback Accessible Meetings Program Cancellations & Service Disruption Service Animals & Support Persons Training 25 ?t 6.2 Office of Sustainability The Office of Sustainability is responsible for managing the City's sustainability initiatives and Business Development. The work teams include: • Marketing & Business Development • City & Economic Development • Website Operational Review: Review Date Review Methodology Status October 2008 Staff review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 6.3 Corporate Services Department The Corporate Services Department is responsible for managing the financial affairs of the Corporation, including Taxation, Accounting, Supply & Services, Information Technology and Clerk's. The work teams include: • Finance & Taxation • Accounting Services • Supply & Services • Information Technology • Internal Audit • Clerks Division Operational Review- Review Date Review Methodology Status October 2008 Staff review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 26 -CT 6.4 Operations & Emergency Services Department The Operations & Emergency Services Department administrates and coordinates the efforts of the operational services division to ensure efficient and responsive delivery of the services of the following work teams: Operations & Emergency Services Department • Culture & Recreation Division • Facility Operations Division • Fire Services Division • Municipal Property & Engineering Division • Community Emergency Management Program Ooerational Review: Review Date Review Methodology Status October 2008 Staff meeting to identify Ongoing budget constraints and priorities List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention None 6.5 Planning & Development The Planning & Development Department participates in numerous activities respecting land use policy, site planning, community development, and building construction. The work teams include: • Planning • Information & Support Services • Development Control • Building Services Operational Review: Review Date Review Methodology Status October 2008 Staff review Complete List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention Site Plan Manual to Information Staff to complete manual assist development review of site plan submissions is not yet complete 27 6.6 Library Services Provides library services, programs and resources to the community at various facility locations, which include Pickering Public Library, and Claremont, Greenwood, Petticoat Creek, Whitevale Branches. Operational Review: Review Date Review Methodology Status October 2008 Reviewing the Ontario Ongoing. Disabilities Act to make sure that the Library is compliant. List of Barriers Identified: Barrier Barrier Type Strategies for removal or prevention Website is not compliant Informational Website re-design using with the Ontario Website cannot be read accessibility computer Disabilities Act. by a blind person who consultants from the has reading software on CNIB in 2009. Funds to a computer. support this re-design have to be added to the 2009 budget. Policies/Procedures not Policy - Policies and Staff are re-writing compliant with the procedures must be re- policies and procedures Ontario Disabilities Act. written to take with a deadline of Jan 1, accessibility issues into 2010. account. 28 Section 7: Targets and Actions 7.1 Administration Department The Administration Department is responsible to ensure that the Corporation is operating with administrative effectiveness and providing an accountable and responsive government. The work teams include: • Customer & Administrative Services • Human Resources • City Solicitor Barrier Action Resources Costs Target Standards for Additional funds $20,000 December Accessibility have been 31, 2009 Standards for proposed in the Customer Service 2009 budget for Training training Total Cost $20,000 7.2 Office of Sustainability The Office of Sustainability is responsible for managing the City's sustainability initiatives and Business Development. The work teams include: • Marketing & Business Development • City & Economic Development • Website Barrier Action Resources Costs Target Making the City A staff team is Staff Time To be To be Website currently determined implemented accessible working on in 2010. implementing changes to meet the 2010 changes to the Accessibility Standards Act. Total Cost $TBD 29 41 7.3 Corporate Services Department The Corporate Services Department affairs of the Corporation, including Information Technology and Clerk's. The work teams include: • Finance & Taxation • Accounting Services • Supply & Services • Information Technology • Internal Audit • Clerks Division is responsible for managing the financial Taxation, Accounting, Supply & Services, Barrier Action Resources Costs Target None Total Cost $0 7.4 Operations & Emergency Services Department The Operations & Emergency Services Department administrates and coordinates the efforts of the operational services division to ensure efficient and responsive delivery of the services of the following work teams (Division's): Operations & Emergency Services Department • Culture & Recreation Division • Facility Operations Division • Fire Services Division Municipal Property & Engineering Division • Community Emergency Management Program Barrier Action Resources Costs Target Westshore Installation 2009 Capital $1,000 2009 Boulevard - of Curb Budget Concrete Curb Depressions Toy Avenue - Installation 2009 Capital $1,000 2009 Concrete Curb of Curb Budget De ressions Luna Court- Installations 2008 Capital $1,000 2009 Concrete Curb of Curb Budget Depressions Wharf Street- Installation 2008 Capital $1,000 2009 Concrete Curb of Curb Budget De ressions Total Cost $4,000 30 All Facilities: Barrier Action Resources Costs Target Grab Bars: Install grab 2008 Budget $4,000 July 2009 30" by 30° L- bars in 40 Approval Shaped required. disabled washrooms. Paper Dispensers: Install over 2008 Budget Done Completed Toilet paper and 300 Approval paper towel dispensers dispensers are too at the proper high. height, in every washroom. Soap Dispensers: Install over 2008 Budget Done Completed Soap dispensers 50 Approval are too high. dispensers at the proper height, in every washroom. Mirrors: Install 40 New Item $400 each Sept. 2009 Most washrooms Angled do not have an Mirror at the Angled Mirror for proper wheelchair use. height, in every washroom. Counters: Install new New Item To be 2009 Most washroom counters in reviewed counters not at the every proper height. washroom. Lever Taps: Install New Item To be 2009 Most washrooms 1 Lever Style reviewed do not have lever set of taps in style taps. every washroom. Auto Soap Install l Auto New Item To be 2009 Dispensers: Soap reviewed No Hands Free dispenser in Auto Dispensers in every an washroom. washroom. Auto Paper Install 1Auto New Item To be 2009 Dispensers: Paper towel reviewed No Hands Free dispenser in Auto Dispensers in every an washroom. washroom. Total Cost $20,000 31 J,. 3 at?"„?? Pickering Museum Villaqe Barrier Action Resources Costs' Target Redman House: Install 3 2008 Budget $6,000 To be No Auto Door on Power Doors Approval reviewed in Main Door and as required. 2009 Washrooms Doors 3 Log Barn: Have parks Operations Staff To be To be No Access Ramp staff build a determined reviewed in "rustic style" 2009 ramp. Walkway: Hire a Discussion $20,000 To be Hill from Admin. Consultant required before reviewed in Building to the to review proceeding. 2009 Village not and design accessible. this project. Total: $26,000+ 32 East Shore Community Centre: Barrier Action Resources Costs Target Washrooms: Possible A Consultant will To be To be Not Accessible. Resolution be required. determined reviewed in 1: 2010 Renovate the existing Maintenance Room at the Front Entrance. Possible A Consultant may To be To be Resolution be required. determined reviewed in 2: 2010 Renovate the existing Office that has been loaned to the Gingerbread Daycare Possible A Consultant will To be To be Resolution be required. determined reviewed in 3: 2010 Construct a new front entrance in the alcove on North side of the building that includes an Accessible/F amily style Washroom Exterior Ramp: Obtain 2 To be To be To be Add 1 railing on quotes an determined determined reviewed in the north side. install the 2009 railing before May 2009. Disabled Parking: Complete as To be To be To be No reserved part of the determined determined reviewed in spaces on the east 2009 2009 side of the Facility. Parking Lot Improvement Capital Project. 33 East Shore Communitv Centre: Barrier Action Resources Costs Target Access to An chair lift Done Done Completed Gymnasium: has been The gym is not installed so accessible from access is the Seniors Center provided via entrance the doors on the east side of the m Total: Don Beer Arena: Barrier Action Resources Costs Target Rink 1 Lobby: Replace 2 2008 Budget $6,000 Sept. 2009 Washroom doors washroom Approval are not accessible: doors & include power operators. Rink 1 Entrance: Discuss To be To be To be Remove or modify Resolutions determined. determined reviewed in entrance. It is not and obtain 2009 to code. Pad 2 quotes from should be used. General Contractor. Rink 1 Ice Pad: Discuss To be To be To be No Wheelchair Resolutions determined determined reviewed in Viewing. and obtain 2009 quotes from General Contractor. Total: $6,000 34 Pickerina Recreation Comolex: Barrier Action Resources Costs Target Family Wider 2008 Budget $600 Done Changerooms: benches to Approval Benches not wide be installed enough in cubicles. Family Renovate or 2008 Budget To be To be Changerooms: install new Approval determined reviewed in Benches too high. seating all 2009 seating to the proper height. Men's Washroom Remove part 2008 Budget To be To be -Level 2 of the Approval determined reviewed in Washroom is not entrance 2009 accessible divider wall and Install new counters. Women's Install new 2008 Budget To be To be Washroom - Level counters. Approval determined reviewed in 2 Washroom is not 2009 accessible. Family Determine if 2008 Budget $4,000 Sept. 2009 Changeroom: Auto Doors Approval No Auto Door for Openers are Washrooms (2) possible and have them installed. Registration Have a 2008 Budget To be To be Counter: professional Approval determined reviewed in Too high for design 2009 people in a prepared wheelchair. and submitted to the Accessibility Com. Banquet Hall Install 4 auto 2008 Budget $8,000 Sept. 2009 Doors: door Approval No Auto Door openers. 2 openers. on the north and south entrance doors for each salon Total: $12,600+ 35 Greenwood Library: Barrier Action Resources Costs Target Entrance and Book A new fully To be determined Done Completed Drop is not accessible accessible to facility to anyone in a serve our wheelchair. northern clientele may well be an option should we realize significant growth in the north. Review against priorities set in the accessibility audit. Total: TBD Whitevale Librarv: Barrier Action Resources Costs Target Entrance: A new fully To be determined To be Ongoing All areas are not accessible determined accessible to facility to anyone in a serve our wheelchair. northern clientele may well be an option should we realize significant growth in the north. Review against priorities set in the accessibility audit. Total: TBD 36 r Claremont Community Centre: Barrier Action Resources Costs Target Entrance: Threshold To be determined To be To be Is inaccessible to must be determined reviewed in wheelchair users levelled to 2009 the entrance sidewalk. Parking: Include To be determined To be To be Is inaccessible to Parking determined reviewed in wheelchair users Spaces part 2009 of 2009 Driveway Im rovement Total: TBD Greenwood Community Centre: Barrier Action Resources ' Costs Target Inaccessible Public This item is To be determined To be Ongoing Meeting locations not possible determined without major renovations similar to the Greenwood Library. Total: TBD 37 7.5 Planning & Development The Planning & Development Department participates in numerous activities respecting land use policy, site planning; community development, and building construction. The work teams (Division's) include: • Planning • Information & Support Services • Development Control • Building Services Barrier Action Resources Costs Target Site Plan Review Prepare Staff Time Staff Time Ongoing Procedural Manual manual one yearly has not been Chapter at a finalized time The Official Plan Develop- Staff Time Staff Time 2010/2011 does not contain ment performance standards measures will be respecting established accessibility for the through the disabled Seaton Neighbourho od Planning Program (2010) and then relevant policies will be considered for application to the remainder of the City (2011) Total: $0 38 7.6 Library Services Provides library services, programs and resources to the community at various facility locations, which include Pickering Public Library, and Claremont, Greenwood, Petticoat Creek, Whitevale Branches. Barrier Action Resources Costs Target Website is not Website re- Time of IT staff $10,220 is To be compliant with the design in and funds needed the base completed in Ontario Disabilities consultation for accessibility cost for a 2010. Act. with expert. website re- accessibility design. expert Extra options might be needed. Policies/Procedure Re-write Staff time Staff time To be not compliant with policies and completed by the Ontario procedures Feb, 2009. Disabilities Act. Total Cost $10,220+ for extra options Please Note: All capital funding items are pending budget approval. Section 8: Monitoring Progress The core group of the plan development working group will provide a status report every second month to review progress of the plan. Follow up will be conducted with any staff or contacts that have a role in the implementation of the plan. Updates of the plan will be presented to the AAC on a bi-monthly basis. 39