HomeMy WebLinkAboutCS 42-07
REPORT TO
EXECUTIVE COMMITTEE
Report Number: CS 42-07
Date: September 10, 2007
From:
Gillis A. Paterson
Director, Corporate Services & Treasurer
Subject:
Municipal Performance Measurement Program - Provincially Mandated
Public Reporting of Performance Measures
Recommendation:
It is recommended that Report CS 42-07 from the Director, Corporate Services &
Treasurer be received and forwarded to Council for information.
Executive Summary: The City is mandated by the Province of Ontario to report on
Performance Measures for specific key service areas. The collection and reporting of
these measures is derived from the Financial Information Return filed by the City with
the Ministry of Municipal Affairs and Housing. These measurements are being
submitted and reported by the Treasurer under the direction of Provincial authority.
Attached are the Municipal Performance Measurement Program (MPMP) results for
2006 together with a supplemental information package which will be provided on the
City's website, a comparison to the 2005 Measures and a copy of the Public Notice that
will appear in the News Advertiser at the end of September.
Financial Implications: None
Sustainability Implications:
sustainability.
This report contains no information pertaining to
Background: Attachment 1 is the information mandated by the Province to be
reported to the public by September 30, 2007. Comments pertaining to the compilation
and interpretation of the data have been included to aid in the explanation and
understanding of what is being reported. The Province has made provision for these
comments and encourages their inclusion, as many municipalities do.
Report CS 42-07
Date: September 10, 2007
Subject: Municipal Performance Measurement Program - Provincially
Mandated Public Reporting of Performance Measures
Page 2
45
Even though this is the seventh year of Performance Measurement reporting, these
measures continue to evolve with new ones being added as feedback from
municipalities are received and are taken into consideration by the Province. In
addition there are continual refinements to the way measures are defined and
calculated, especially in the Parks and Recreation area, where the measures are new
within the last three years of reporting. Municipalities also continue to improve on their
methods for data collection in attempts to ensure consistency with reporting. This leads
to improving the measures to better serve the interests of the public and municipal
needs for evaluating the efficiency and effectiveness of the services we provide in the
municipality. However I must still caution against municipality-to-municipality
comparisons due to the fact no two municipalities are identical in their geography, rural
vs. urban mix or the level of service.
It will only be through continuing efforts, ongoing experience, further guidance from the
Province and consistent reporting formulas that year-to-year comparisons within the
municipality and across municipalities will become meaningful.
For 2006, the transfer of Transit Services to the Region of Durham has increased the
allocation of General Government program support costs to the City's other operating
Divisions. This has had an impact on the 2006 costs used in the calculation of
performance measures for the City's larger Divisions, such as Municipal Property &
Engineering and Recreation Services and reduces the comparability of the 2006
measures to 2005. Attachment 2 provides a comparison of the results for the two
years.
The information will be posted on the City's website, as was the case in past years, and
a notice to this effect will be included in the "Community Page" of the local newspaper,
Attachment 3. The information will also be available to anyone wishing to pick it up at
City Hall.
Attachments:
1 . 2006 Provincial Performance Measurement Program - Public Reporting
2. Comparison of 2006 and 2005 Performance Measures
3. Public Notice to be included in the Community Page of the News Advertiser
Report CS 42-07
Date: September 10, 2007
. Subject: Municipal Performance Measurement Program - Provincially
4 6 Mandated Public Reporting of Performance Measures
Page 3
Prepared By:
Approved I Endorsed By:
~~4-
Dennis Arboleda
Supervisor, Accounting Services
>~y,,--
Gillis A. Paterson
Director, Corporate Services & Treasurer
GAP:vw
Attachments
Copy: Chief Administrative Officer
Recommended for the consideration of
Pickering City Council
ATTACHMENT # L. TO REPORT # e<jJZJ.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
47
OVERVIEW
As required by the Ontario Government's Municipal Performance Measures Program
(MPMP), the Treasurer of the City of Pickering, as part of its 2006 Financial Information
Return (FIR) package, has submitted financial and related service performance
measurements to the Province.
This program was announced in 2000 by the Ontario Government, which requires
municipalities to collect and report data to the Province and the Public in the form of
performance measurements on key service areas.
The objective of the Province is: to enhance accountability by reporting to taxpayers; to
increase taxpayer awareness; and, to improve service delivery by sharing best
practices with comparable municipalities. As municipalities change and grow, its
citizens expect to receive quality, cost effective services. Performance measurements
are a means of benchmarking these services. The City is committed to refining and
developing new methods of collecting data so as to have more efficient and effective
benchmarking tools.
The benefits of this program will improve as municipalities in conjunction with personnel
of the Ontario Government's Municipal Performance Measurement Program work
towards standardizing information collected in calculating the related measures which
will ultimately allow for fairer comparisons from year to year and across municipalities.
Each measure is also accompanied by comments regarding aspects of the
measurements. The comments are an integral part in the interpretation of the
performance measure results. These results should not be compared across
municipalities without consideration of the comments that impact on interpreting and
understanding the results. In addition, influencing factors in the collection of data or
refinements while the measures are still evolving could affect the results and
comparability of same year over year.
For 2006, Transit Services were transferred to the Region of Durham therefore
measures have not been reported upon as it is no longer a municipal responsibility.
This transfer impacts the allocation of program support costs included in the 2006
performance measure costs for the City's larger divisions, such as Municipal Property &
Engineering and Recreation Services, and reduces the comparability of the 2006
results to 2005.
CITY OF PICKERING
4 8 YEAR 2006 PERFORMANCE MEASUREMENT REPORT
GENERAL GOVERNMENT
1.1 OPERATING COSTS FOR GOVERNANCE AND CORPORATE
MANAGEMENT
2006
10.00%
Efficiency Measure
Operating costs for governance and corporate management as a percentage of total
municipal operating costs.
2005
6.50%
Objective
To determine the efficiency of municipal management.
General Comments
The following factors can influence the above results:
. The extent that cost centers within municipalities directly relate to the functions
included under the governance and corporate management categories.
. The level of service provided to the corporation and the public.
Detailed Comments
Calculation of this measure includes governance, corporate management and
related allocation from program support expenditures. The increase this year of 3.5%
from prior year is attributed to the following:
1. Transfer of transit services to the Region in 2006 - This decreased the total
municipal operating costs (denominator) thereby increasing the resulting
efficiency measure,
2. Election year 2006 - Increase in operating costs from election related
expenditures, and
3. Recovery of a large account receivable previously classified as uncollectible
and other one time corporate costs also affected the computation of this
measure.
Since these costs are non-recurring year over year, the 2006 measure is not
comparable to 2005.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
49
FIRE SERVICES
2.1 OPERATING COSTS FOR FIRE SERVICES
2006 2005
$1.19 $1.22*
Efficiency Measure
Operating costs for fire services per $1 ,000 of assessment.
Objective
Provide efficient municipal fire services.
General Comments
The following factors can influence the above results across municipalities:
. Emergency response times
. Number and location of fire halls
. Urban/rural mix of properties as well as density of buildings
. Geographic size of municipality
Detailed Comments
Assessment value does not necessarily correlate to operating cost for fire services.
The higher the assessment value, the lower the cost per $1,000 assessment.
Conversely the urban/rural mix of the community will affect the results as will the size
and type of commercial/industrial establishments.
Number of households, response time and urban/rural mix of the municipality are
factors that determine the need for fire services not the property value.
*The 2005 result has been restated to reflect a re-definition of costs used in the
calculation to allow year over year comparability.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
50
ROAD SERVICES
4.1 OPERATING COSTS FOR PAVED ROADS
2006 2005
$700.44 $1,001.47 *
Efficiency Measure
Operating costs for paved (hard top) roads per lane kilometer.
Objective
Provide efficient maintenance of paved roads.
General Comments
The following factors can influence the above results across municipalities:
. Use of the roads by heavy equipment.
. The municipality's standard for road conditions in comparison with comparable
municipalities.
. Kilometres of paved roads in the municipality.
. The allocation of operating costs used in the determination of the numerator
when there is not a separate cost centre.
Detailed Comments
Paved (hard top) roads include roads with asphalt, concrete and composite surfaces.
The City of Pickering maintains separate accounts to track material costs related to
roads. However, the costs for administration and other indirect costs have been
allocated to the cost for paved roads based on management's best estimate of the
proportion of responsibility dedicated to the road functions such as maintenance of
paved and unpaved roads and winter control
The identified costs attributable to this function include employee wages & benefits,
asphalt, program support, rental of heavy equipment and shoulder maintenance.
There were less materials used for road repairs in 2006 compared to 2005 as fewer
kilometers of roads required asphalt repairs in 2006 based on municipal standards.
The City maintained 686 paved lane kilometers in 2006 and 751 kilometers in 2005.
The 65 kilometers decrease is a result of data collection refinement when certain
roads previously identified as three-lanes were reclassified to less lanes for the
calculation.
* The result for 2005 has been restated to provide a more meaningful comparison.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
51
ROAD SERVICES
4.2 OPERATING COSTS FOR UNPAVED ROADS
2006 2005
$3,879.91 $3,728.03
Efficiency Measure
Operating costs for unpaved (loose top) roads per lane kilometre.
Objective
Provide efficient maintenance of unpaved roads.
General Comments
The following factors can influence the above results across municipalities:
. Use of the roads by heavy equipment.
. The kilometres of unpaved roads in the municipality in comparison with
comparable municipalities.
. Locations of the unpaved lanes.
. The allocation of operating costs used in the determination of the numerator
when there is not a separate cost centre.
Detailed Comments
Unpaved (loose top) roads include roads with gravel, stone or other loose surface.
The City of Pickering maintains separate accounts to track material costs related to
roads. However, the cost for administration and other indirect costs have been
allocated to the cost for unpaved roads based on management's best estimate of the
proportion of responsibility dedicated to the road functions such as maintenance of
paved and unpaved roads and winter control.
The operating cost of maintaining the City's unpaved roads includes employee
wages & benefits, granular materials, administering calcium programs, program
support, rental of heavy equipment, grading, wash out repair and shoulder
maintenance.
The City maintained 232 unpaved lane kilometers in 2006, 236 kilometers in 2005.
A significant factor affecting rural road maintenance costs is traffic exiting the eastern
terminus of Highway 407 and the effects of spring thaw.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
52
ROAD SERVICES
4.3 OPERATING COSTS FOR WINTER MAINTENANCE OF ROADS
2006 2005
$579.28 $1,365.88 *
Efficiency Measure
Operating costs for winter maintenance of roadways per lane kilometre maintained in
winter.
Objective
Provide efficient winter control operation.
General Comments
The following factors can influence the above results:
. The municipality's standard service levels for road conditions.
. The kilometres of paved and unpaved roads in the municipality in comparison with
comparable municipalities.
. The allocation of operating costs used in the determination of the numerator when
there is not a separate cost centre.
Detailed Comments
In 2004 the City of Pickering maintains a separate account to track material costs that
were directly related to winter control. The costs for administration and other indirect
costs have been allocated to the cost for winter control based on management's best
estimate of the proportion of responsibility dedicated to the road functions such as
maintenance of paved and unpaved roads and winter control.
The operating cost of the City's winter control maintenance includes employee wages
& benefits, salt, sand, program support, equipment rental, culvert thawing.
The City maintained a total of 918 lane kilometers in 2006, 987 kilometers in 2005.
The decrease in lane kilometers is a result of data collection refinement when certain
roads previously identified as three-lanes were reclassified to less lanes for the
calculation.
The relatively low maintenance cost per lane kilometer was largely due to the mild
winter experienced in 2006 resulting to lower response frequencies for snow and ice
control. The City responded to 22 winter events in 2006 compared to 51 in 2005.
A significant factor affecting winter maintenance costs is traffic exiting the eastern
terminus of Highway 407.
* The result for 2005 has been restated to provide a more meaningful comparison.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
53
ROAD SERVICES
4.4 CONDITION OF PAVED ROADS
2006
83.80%
Effectiveness Measure
Percentage of paved lane kilo metres where the condition is rated as good to very good.
2005
85.40%
Objective
Provide a paved lane system that has a pavement condition that meets municipal
standards.
General Comments
The following factors can influence the above results:
. The municipality's standard service levels for road conditions.
. The kilometres of paved and unpaved roads in the municipality in comparison with
comparable municipalities.
. Amount of traffic.
Detailed Comments
The City's staff use their best estimates to establish the percentage of roads that are
rated as good. The City's road patrols, the public and employees and the recent Roads
Needs Study (2005 Update) are other sources providing feedback on road conditions.
As existing roads are reconstructed and rehabilitated the rating will move up to a higher
level.
More roads system required repairs in 2005 compared to 2006. Roads are periodically
monitored and evaluated against standards for proper repairs and maintenance.
CITY OF PICKERING
54 YEAR 2006 PERFORMANCE MEASUREMENT REPORT
ROAD SERVICES
4.5 WINTER EVENT RESPONSE
2006 2005
100% 100%
Effectiveness Measure
Percentage of winter events where the response met or exceeded locally determined
road maintenance standards.
Objective
Provide an appropriate response to winter events.
General Comments
The following factors can influence the above results:
. The municipality's standard service levels for road conditions.
. The frequency and severity of the winter weather.
. The kilometres of paved and unpaved roads in the municipality in comparison with
comparable municipalities.
. Hours of Service regulations under the Highway Traffic Act.
Detailed Comments
Roads are cleaned and cleared within 24 hours of a snowfall when adequate resources
are available in accordance with hours of service regulations. The City did not
experience a winter event which staff was not able to meet or exceed road maintenance
standards.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
55
STORM WATER MANAGEMENT
7.1 OPERATING COSTS FOR URBAN STORM WATER MANAGEMENT
2006 2005
$762.43 $576.48 *
Efficiency Measure
Operating costs for urban storm water management (collection, treatment, and
disposal) per kilometre of drainage system.
Objective
Provide efficient storm water system.
General Comments
The following factors can influence the efficiency rate of urban storm' water
management:
. The geography of the City
. The extent and age of the drainage system
. The inventory of pipes in the Municipality
Detailed Comments
This measure identifies direct costs such as contracted services and materials, storm
pipe cleaning, flushing, video inspection, catch basin/manhole repairs, storm pipe
repairs, cleaning of specialized oil and grit separators.
Storm water management is increasingly important as the City continues to develop
and intensify and pressures are put on watercourses and Frenchman's Bay. In 2006,
the City contracted out some cleaning and flushing of existing sewers and catch
basins to meet its service responsibilities which led to increased costs.
The City maintained 298 kilometers of urban drainage system compared to 401
kilometers in 2005. This reduction results from the Province changing the formula to
exclude connections from the total kilometers of urban drainage system.
* The result for 2005 has been restated to provide a more meaningful comparison.
CITY OF PICKERING
56 YEAR 2006 PERFORMANCE MEASUREMENT REPORT
STORM WATER
7.2 OPERATING COSTS FOR RURAL STORM WATER MANAGEMENT
2006
$1,839.00
Efficiency Measure
Operating costs for rural storm water management
disposal) per kilometre of drainage system.
2005
$1,848.69 *
(collection, treatment, and
Objective
Provide efficient storm water system.
General Comments
The following factors can influence the efficiency rate of urban storm water
management:
. The geography of the City, size and nature of the rural area.
. Land erosion control.
. The frequency and time devoted to the maintenance of the rural drainage system.
Detailed Comments
This measure includes Storm Water Management and the accounts were structured to
more accurately identify direct costs such as contracted services and materials, storm
canal dredging, culvert repairs and maintenance, ditching and other day to day
maintenance measures.
Storms water management is increasingly important as the City continues to develop
and intensify and pressures are put on watercourses and Frenchman's Bay.
The City maintained a total of 348 kilometers of rural drainage system in 2006
compared to 411 kilometers in 2005. This reduction results from the Province
changing the formula to exclude connections from the total kilometers of urban
drainage system.
* The result for 2005 has been restated to provide a more meaningful comparison.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
57
PARKS AND RECREATION
10.1 OPERATING COST FOR PARKS PER PERSON
2006 2005
$30.19 $26.42
Efficiency Measure
Operating costs for parks per parks person.
Objective
Provide efficient operations of parks.
Detailed Comments
The City efficiently maintains the parks on a daily basis in the summer. Grass is
scheduled for cutting on a 5 to 10 day cycle so as to control growth and keep the park
available and safe for public use at all times during the summer months. However, the
grass cutting cycle is directly affected by the amount of precipitation received during this
time.
Total grounds maintenance cost increased in 2006 due to timely repairs and refurbishment
of park facilities (tables, benches, bleachers, perimeter fences) and increased labor usage
for effective park maintenance.
CITY OF PICKERING
5 8YEAR 2006 PERFORMANCE MEASUREMENT REPORT
PARKS AND RECREATION
10.2 OPERATING COSTS FOR RECREATION PROGRAM PER PERSON
2006 2005
$36.92 $36.32
Efficiency Measure
Operating costs for recreation programs.
Objective
Provide efficient operation of recreation programs.
Detailed Comments
Included in this measure is the cost of wages, benefits and operating costs for the operation of
a broad range of recreation programs and activities.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT 59
PARKS AND RECREATION
10.3 OPERATING COSTS FOR RECREATION FACILITIES PER PERSON
2006 2005
$65.05 $61.02
Efficiency Measure
Operating costs for recreation facilities per person.
Objective
Provide efficient operation of the City's recreation facilities.
Detailed Comments
Included in this measure is the cost of wages, benefits and operating costs for community
recreational facilities.
CITY OF PICKERING
. .
6 0 YEAR 2006 PERFORMANCE MEASUREMENT REPORT
PARKS AND RECREATION
10.4 OPERATING COSTS FOR PARKS, RECREATION PROGRAMS AND RECREATION
FACILITIES PER PERSON
2006
$132.17
Efficiency Measure
Operating costs for parks, recreation programs and recreation facilities per person.
Objective
Provide efficient operation of the City's parks, programs and recreation facilities
2005
$123.76
Detailed Comments
Included in this measure is the cost of wages, benefits and operating costs for the operation
of parks, recreation programs and facilities.
The total cost is the total of the three preceding measures.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
61
PARKS AND RECREATION
10.5 TOTAL PARTICPANT HOURS FOR RECREATION PROGRAMS PER 1,000 PERSONS
2006 2005
14,740 HRS 14,487 HRS
Effectiveness Measure
Total participant hours for recreation programs per 1,000 persons.
Objective
Measure the effectiveness of programs provided by the City.
Detailed Comments
Total participant hours for every 1,000 person in the City, registered, drop-in and permitted
recreation programs and activities was used in this calculation. Participant hours are based
only on the number of active registrants or participants in a program. Hours for special events
are not included in this measure.
CITY OF PICKERING
62 t~~R 2006 PERFORMANCE MEASUREMENT REPORT
,
PARKS AND RECREATION
10.6 TOTAL KILOMETRES OF TRAILS AND TOTAL KILOMETRES OF
TRAILS PER 1,000 PERSON
2006 2005
0.380 KM 0.371 KM
Effectiveness Measure
Kilometres of trails per 1,000 person
Objective
Measure the effectiveness of trails in the City that provide recreation opportunities.
Detailed Comments
Total kilometres of trails owned by the City and third parties per every 1,000 resident was used
in the calculation of this measure. This includes all trails that fall under the City's responsibility
or control.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
63
PARKS AND RECREATION
10.7 HECTARES OF OPENS SPACE AND HECTARES OF OPEN SPACE PER 1,000
PERSONS
2006
7.497 HA
Effectiveness Measure
Hectares of open space per 1,000 person.
2005
7.521 HA
Objective
Measure the adequacy of open space for the population.
Detailed Comments
Hectares of municipally owned open space per 1,000 person in the City was used in this
calculation. Open space includes all outdoor open spaces that provide opportunities and
benefits for active, passive and programmed community recreation and leisure that are
accessible to the public.
Total hectares of open space reported in 2006 was the same as in the previous year however
a slight increase in 2006 population (94,700) over 2005 (94,400) resulted to a lower
effectiveness measure.
CITY OF PICKERING
6 4 YEAR 2006 PERFORMANCE MEASUREMENT REPORT
PARKS AND RECREATION
10.8 SQUARE METERS OF INDOOR RECREATION FACILITIES AND SQUARE METERS
OF INDOOR RECREATION FACILITIES PER 1,000 PERSONS
2006 (NEW)
428.099 SQM
Effectiveness Measure
Square meters of indoor recreation facilities per 1,000 persons.
Objective
Determine the adequacy of indoor recreation facility space available to the public.
Detailed Comments
This is a new effectiveness measure for 2006. Total area in square meters of municipally
owned indoor recreation facilities was used in this calculation. Indoor recreation facilities
include enclosed structures used for the purposes of community recreation and leisure.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
, i I
65
PARKS AND RECREATION
10.9 SQUARE METERS OF OUTDOOR RECREATION FACILITY SPACE AND SQUARE
METERS OF OUTDOOR RECREATION FACILITY SPACE PER 1,000 PERSONS
2006 (NEW)
308.986 SQM
Effectiveness Measure
Square meters of outdoor recreation facility space per 1,000 persons.
Objective
Determine the adequacy of outdoor recreation facility space available to the public.
Detailed Comments
This is a new measure for 2006. Total area in square meters of municipally owned outdoor
recreation facility space with controlled access and electrical or mechanical functions was
used in this calculation.
CITY OF PICKERING
6 6 YEAR 2006 PERFORMANCE MEASUREMENT REPORT
LIBRARY SERVICES
11.1 OPERATING COSTS FOR LIBRARY SERVICES PER PERSON
2006 2005
$49.43 $47.70
Efficiency Measure
Operating costs for library services per person.
Objective
Provide efficient library services to the public.
Detailed Comments
The City has five locations servicing its residents. The cost of all five locations is included in
the calculation of this measure. It includes wages, benefits and all other operating costs.
,
Rural libraries, of which the City has three, are more costly to operate on a per person basis.
The slight increase in cost was related in part to the increase in library materials purchased
during the reporting year.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
67
LIBRARY SERVICES
11.2 OPERATING COSTS FOR LIBRARY SERVICES PER USE
2006 2005
$1.87 $1.66
Efficiency Measure
Operating costs for library services per use.
Objective
Provide efficient library services to the public.
Detailed Comments
The City has five locations servicing its residents. Total usage of the five locations was
included in the calculation of this measure.
Rural libraries, of which the City has three, are more costly to operate on a per use basis. The
increase in cost for 2006 was due in part to the decrease in percentage of electronic uses and
an increase in the percentage of non-electronic users requiring more personal service to the
public.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
68
LIBRARY SERVICES
11.3 LIBRARY USES PER PERSON
2006
26.365
Effectiveness Measure
Library uses per person.
Objective
Increased use of library services.
2005
28.785
Detailed Comments
Total usage of all five locations together with the total population of the City are used in the
calculation of this measure. Total usage for 2006 decreased by about 220,000 or 8.1 % from
2005. Most of this drop is due to a re-definition of computer uses in the Library during the
reporting year. In 2005 a count of searches of the library catalogue was included but was
excluded in the 2006 figures.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
69
LIBRARY SERVICES
11.4 ELECTRONIC LIBRARY USES AS A PERCENTAGE OF TOTAL LIBRARY USES
2006 2005
22.8%
Effectiveness Measure
Electronic library uses as a percentage of total library uses.
Objective
Effectiveness of information on library usage.
30.2%
Detailed Comments
The percentage of electronic uses includes data from the five library locations. Uses include
the number of people using on-site library computers, number of times electronic databases
are accessed, number of electronic reference transactions and number of electronic visits to
the library.
Most of this drop is due to a re-definition of computer uses in the Library during the reporting
year. In 2005 a count of searches of the library catalogue was included but was excluded in
the 2006 figures.
CITY OF PICKERING
7 0 YEAR 2006 PERFORMANCE MEASUREMENT REPORT
LIBRARY SERVICES
11.5 NON ELECTRONIC LIBRARY USES AS A PERCENTAGE OF TOTAL LIBRARY USES
2006 2005
77.2% 69.8%
Effectiveness Measure
Non-electronic Library uses as a percentage of total library uses.
Objective
Effectiveness of information on library usage.
Detailed Comments
The percentage of non-electronic uses includes data from the five library locations. Uses
include total annual circulation, program attendance, in-library materials and number of in-
person visits to the library.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT 7 1
LAND PLANNING USE
12.1 PERCENTAGE OF NEW LOTS, BLOCKS AND/OR UNITS WITH FINAL
APPROVAL LOCATED WITHIN SETTLEMENT AREAS.
2006 2005
99.1% 99.6%
Effectiveness Measure
Percentage of new lots, blocks and/or units with final approval which are located within
the settlement areas.
Objective
New lot creation occurring within the settlement area.
Detailed Comments
The number of new lots, blocks and/or units with final approval which are located within
the settlement areas and the total number of new lots, blocks and/or units with final
approval within the City are used for the calculation of this measure.
Settlement areas include areas within the City which has been designated for
development in an approved municipal plan.
The City of Pickering is responsible for approving all plans. All approved new lots were
located within the settlement areas.
CITY OF PICKERING
, 72 YEAR 2006 PERFORMANCE MEASUREMENT REPORT
LAND PLANNING USE
12.2 PRESERVATION OF ARGICULTURAL LANDS
2006 2005
100% 100%
Effectiveness Measure
Percentage of land designated for agricultural purposes which was not re-designated for
other uses during 2006.
Objective
Preservation of agricultural lands.
Detailed Comments
The City of Pickering did not re-designate any agricultural lands in the reporting year 2006.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
73
LAND PLANNING USE
12.3 PRESERVATION OF AGRICULTURAL LAND RELATIVE TO 2000
2006 2005
99.80% 99.80%
Effectiveness Measure
Percentage of land designated for agricultural purposes which was not re-designated for other
uses relative to the base year of 2000.
Objective
Preservation of agricultural lands in 2006.
Detailed Comments
Total hectares of land designated for agricultural purposes in the Official Plan as of 2006 and
the total hectares of land designated for agricultural purposes in the Official Plan as of 2000
are used in the calculation of this measure.
CITY OF PICKERING
7 ~EAR 2006 PERFORMANCE MEASUREMENT REPORT
LAND PLANNING USE
12.4 HECTARES OF AGRICULTURAL LAND WHICH WAS REDESIGNATED FOR
OTHER USES DURING REPORTING THE YEAR
2006 2005
o 0
Effectiveness Measure
Number of hectares of land originally designated for agricultural purposes which was re-
designated for other uses during 2006.
Objective
Preservation of agricultural land.
Detailed Comments
No agricultural lands were re-designated to other uses during 2006.
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
75
LAND PLANNING USE
12.5 HECTARES OF AGRICULTURAL LAND WHICH WAS REDESIGNATED FOR
OTHER USES SINCE 2000
2006
15
Effectiveness Measure
Number of hectares of land originally designated for agricultural purposes which was re-
designated for other uses since January 1, 2000.
2005
15
Objective
Preservation of agricultural land.
Detailed Comments
These lands were redesignated during 2000.
~\TTACHMENT#~ TO REPORT # lSc.fl-O
76
CITY OF PICKERING PERFORMANCE MEASUREMENT - REPORTING YEAR ENDING DECEMBER 31, 2006
Performance Measurements 2006 2005
General Government - Efficiency
Operating costs for governance and corporate management 10.00% 6.50%
as % of total municipal operating costs
Protection Services - Fire Services Efficiency
Operating cost for fire services per $1 ,000 of assessment $ 1.19 $ 1.22 1
Transportation Services - Roadways Efficiency
Operating cost for paved roads per lane kilometer $ 700.44 $ 1,001.47
Operating cost for unpaved roads per lane kilometer $ 3,879.91 $ 3,728.03
Operating cost for winter control maintenance per lane kilometer $ 579.28 $ 1,365.88 1
Tranportation Services - Roadways Effectiveness
Percentage of paved lane kilometer rated good to very good 83.80% 85.40%
Percentage of winter event response that met or exceeded 100% 100%
municipal road maintenance standards
Environmental Services - Sewer System Efficiency
Operating costs for urban storm water management (collection, treatment $ 762.43 $ 576.48 2
and disposal) per kilometer of drainage system (URBAN)
Operating costs for rural storm water management (collection, treatment $ 1,839.00 $ 1,848.69 2
and disposal) per kilometer of drainage system (RURAL)
Parks & Recreation - Operation of Parks Efficiency
Operating cost for parks per person $ 30.19 $ 26.42
Recreation Programs - Operation of Recreation Programs Efficiency
Operating cost for recreation progams per person $ 36.92 $ 36.32
Recreation Facilities - Operation of Recreation Facilities Efficiency
Operaing cost for recreation facility per person $ 65.05 $ 61.02
Parks, Recreation Programs & Recreation Facilities - Operations of Parks,
Recreation Programs and Recreation Facilities Efficiency
Operating cost for parks, recreation programs and recreation $ 132.17 $ 123.76
facilities per person
Participant Hours for Recreation Programs - How Effective the City
is in servicing the needs of residents for Recreation Programs
Total hours for registered programs per 1,000 persons 14,740 hrs 14,487 hrs
Trails - To provide recreational opportunities
Total kilometers of trails per 1,000 persons 0.380 km 0.371 km
Parks & Recreation - Open Space is adequate for population
Hectares of open space per 1,000 persons (municipally owned) 7.497 ha 7.521 ha
Indoor Recreation Facilities (municipally owned) NEW 428.099 sq m.
Square metres of indoor recreation facilities per 1,000 persons
Outdoor Recreation Facility Space (municipally owned) NEW 308.986 sq m.
Square metres of outdoor recreation facility space per 1,000 persons
Library - Library Services Efficiency
Operating cost for library service per person $ 49.43 $ 47.70
Library Services - Library Services Efficiency
Operating cost for library service per use $ 1.87 $ 1.66
Library Services. Library Services Effectiveness
Library uses per person 26.365 28.785
Percentage of Electronic Library uses 22.8% 30.2%
Percentage of Non - Electronic Library uses 77.2% 69.8%
CITY OF PICKERING PERFORMANCE MEASUREMENT - REPORTING YEAR ENDING DECEMBER 31,2006
77
Performance Measurements
2006 2005
99.10% 99.60%
100% 100%
99.80% 99.80%
0 0
15 15
Plannig and Development - Land Use Planning - Effectiveness
Percentage of new lots approved which are located in settlement areas
Percentage of lands designated for agricultural purposes which was not
re-designated for other uses during the reporting year
Percentage of land designated for argicultural purposes which was not
re-designated for other uses relative to the base year of 2000.
Number of hectares of land originally designated for agricultural purposes
which was re-designated for other uses during the reporting year
Number of hectares of land originally designated for agricultural purposes
which wasre-designated for other uses since January 1, 2000.
1. Restated to reflect a refinement in data used in the calculation for 2006 reporting
2. Restated for the change to the formula made by the Province.
3
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78
CITY OF PICKERING
YEAR 2006 PERFORMANCE MEASUREMENT REPORT
The Performance Measures required to be reported publicly under the Provincially
mandated Performance Measurement Program will be available on the City of
Pickering's website citvofpickerinQ.com as of September 30, 2007 or available at the
Corporate Services Department, 2nd Floor, Pickering Civic Complex.