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REPORT TO COUNCIL
FROM: Bruce Taylor, AMCT, CMM DATE: May 2, 2000
City Clerk
REPORT NUMBER: CL 21-00
SUBJECT: Mimal Control After Hours Emergency Response Services
RECOM��NDATION:
Thet Clerk's Report CL 21-00 regarding Animal Control after hours emergency responsc services
be received for information.
ORIGIN:
Motion of the PAW loint Mimal Control Committee passed on April 19, 2000
AUTHORITY:
Section 210.3 of the Municipal Act
FINANCIAL IMPLICATIONS:
Not applicable
EXECUTIVE SUMMARY:
The PAW loint Animal Control Committee has asked that the Councils of the three municipalities
be made aware of the emergency services provided by the Mimal Control Centre after normal
business hours.
BACKGROUND:
The PAW loint Animal Control Committee passed the following motion at its meeting of April
19, 2000:
I. That Trasurcr's Report, Item 3-00, be received as information;
2. That a copy of Trcsuurcr'� Report, Item 3-00, be forwarded to the
Counclls of Aja:, Plckering end W6itby for their Informrtion; and
3. That atafi moaitor Animal Coalrol aRer houn emergency response
acrvica to ep�ure they contloue to be co�: eRective aad continue to
mat or aceed �tandardi ia lde Grcater'i'oronto Arca.
Attached he�eto is e wpy of PAW Treasuro�'s Report 3-00 which the PAW ]oim Mimal Control
Committee considered in conjunction with this motion.
„ � Report to Council CL 21-00 Daio� Msy 2, 2000
Subject: Animal Control ARer Houro Emergency Response Services peg� 2 19 9
Basically, the after hours emergency services provided by the Animal Control Centre is in
accordance with the Animal Control Service Agreement entered into betwan Pickering, Ajax and
Whitby and is similar to those services provided by other animal control agencies in the GTA.
Inquiries have been made to the PAW Joint Animal Control Committee about the after hours
emergency services it provides and the Committee wanted to make these services known to the
Members of Council of all three municipalities.
ATTAC[-Q�NTS:
I. PAW Treasurer's Report 3-00
Prepazed By:
�
Bruce Taylar, AMCT, CMM
City Clerk
Attachments
Recommended for the consideretion of Pickcring
Ciry Council
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as J. uin hief dministr ' O cer
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TREILSURER'S REPORTTO THE PICKERING, A]AX
�(j�IITBY ]OINT ANIMAL CONTRAL COMMITTEE
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April 19, 2000
Mimal Control After Hours Emergency Response Services
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1. That Treasurer's Report, Item 3-00, be received as informadon;
2. That a copy of Treasurer's Report, Item 3-00, be forwarded to the
Coundls of Ajax, Pickering and Wh(tby for their informadon; and,
3. That staff monitor Animal Control after hours emergency response
services to ensure they contlnue to be cost effecdve and condnue to
meet or exceed standards fn the Greater Toronto Area.
The Pickering, A)ax, Whitby ]oint Mfmal Control Committee (P.A.W.) asked
staff to report on after hours emergency response services provided by
Mimal Control.
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The Mimal Control Service Agreement entered into between the City of
Pickering and the Towns of Ajax and Whitby stipulates hours of operadon
and stafflng of the Mimal Control Centre.
The agreement provides that poundkeeping and animal control services are
to be provided on a 24 hour, 7 day a week basis. In accordance with the
agreement, the normal operetlng hours of the Mimal Control Centre are
from 8:00 a.m. to 4:30 p.m., Monday through Saturday. During normal
operadng hours the Centre provides a collecUon and investigadon funcdon.
This involves responding to plls regarding,
• anima�s endangering th� pubifc
� injured animals
• animats running at large, barking or howling excessively
• animal waste
• trapping of animals
• pick-up and dfsposal of animal carcasses
At all otfier tlmes outside of normal opereUng hours standby personnel are
on pll to provide eme�gency response serv(ces.
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ARer hours emergency response services are provided in drcumstances
Imrolving public safety or in�ured animals. NI other requests for services are
processed the next working day. In 1999, the Mimal Control Centre
answering service reoeived 4,355 after hours ralls. Of these, 334 qlls were
for assistance in situaUons Involving public safety or injured animals. 131 of
the catls wer�e han�led over the telephone. 203 plls necessi,'ated the
dispabch of standby personnel to respond to the eme�gency situatlon.
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ATTA�CFN4BJT #L7�p REPORT q« Z, -.� 2 01
Tr�n�rer's Reoork. Item 3-00 C�ndn�ed
The provislon of aRer hours services is extremely wstly to the munidpalitles.
Because of the IlmiUed number of animal control staff (I.e. one supervisor and
seven animal controi offioers) after hours emergency response services must
be provided on an overtlmp basis. The animal control offlcers are members
of the Canadlan Union of Public Employees. In aocordance with the terms
and condftlons of thelrcoltective agreemant, when the animai control officers
are called out In an emergency, they receive a minimum of three hours pay
at overUme rabes. In 1999, salaries, wages and beneflts aaounted for 83%
of the animal control ooeratlng costs.
The after hours emerger,..ry response services provided by tfie Pickering,
Ajax, Whitby Mimal Control Centre are simllar to those provided by other
animal wntrol agend� in the Greater Toroato Area.
P.A.W.'s approach to after hours emergency response services has served
tfie three munidpai(des very weli over the last 15 years. The prdctice of
Iimitlng the soope of after hours emergency response to situaUons Involving
public safety or injured animals is a reasonable balance between the public's
need for emergency services and the munidpalides' ability to pay.
Altematives:
Any change in after hours emergency response services must be weighed
in terms of both the need and cost of the service.
Existing Policv:
Refer to analysis.
Flnandal Consideradons:
Refer to analysis.