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CLK 03-17 March 6, 2017 <br /> Subject: 2018 Municipal Election Page 2 <br /> survey regarding internet voting. Of the municipalities who responded, 30 noted use of the <br /> Internet as a complementary voting channel in the 2010 Municipal election. Of those <br /> respondents, 70% noted they were extremely satisfied, 26% were very satisfied and 4% were <br /> satisfied. None of the municipalities noted an unsatisfactory experience with any Internet voting <br /> product available at that time. During the 2014 Municipal Election, several more municipalities <br /> implemented internet/telephone voting successfully with many voters citing a positive voting <br /> experience. <br /> In the 2014 regular election, the Town of Ajax solely used internet/telephone voting and saw an <br /> increase in their overall voter turnout from 25 to 30 percent. In addition, a post-election survey <br /> concluded that 95% of voters were satisfied with using internet voting to cast their ballot. The 2016 <br /> Town of Whitby North Ward One By-election also used internet/telephone voting and saw a voter <br /> turnout of 29% compared to 26% in the regular election. The Town of Whitby also conducted a <br /> post-election survey, with 97% of voters indicating that they would likely use internet voting in the <br /> future. <br /> It is important to note that surveys and studies over the last few elections show that internet voting <br /> only increases voter turnout by about 3%, so internet voting should not be selected as a method to <br /> increase voter turnout. Those that already vote, will continue to do so, however, survey results <br /> indicate that voters like internet voting. <br /> The noted advantages of internet/telephone voting since its inception are: <br /> - Designed to encourage participation by those who may be less inclined to visit a physical <br /> voting place in order to vote; <br /> - Provides additional voting opportunities for students and vacationers who are unable to visit <br /> a voting place (e.g. more convenient than voting proxies); <br /> - Enhances accessibility and privacy for voters with disabilities; <br /> - Generates faster, more accurate results due to electronically automating tabulation; <br /> - Presents a "green" option for voting due to the reduced need to travel to and from a voting <br /> place and also due to not printing paper ballots; and <br /> - Improved administration and streamlined processes. <br /> Some of the concerns expressed about internet voting are the perception of security risks, <br /> concerns with voter authentication and the loss of transparency in the traditional sense, with <br /> reduced oversight of some components of the voting process by candidates and scrutineers. To <br /> date, of the 97 Ontario municipalities to use internet voting, none have identified a case of voter <br /> fraud or other process problems sufficient to challenge an election. <br /> Another concern pertaining to internet voting is the availability of internet access in the community, <br /> and the potential for power outages or loss of internet. These risks are mitigated with emergency <br /> procedures that detail back-up plans (e.g. back-up internet access at polling locations), and the <br /> addition of telephone voting as a secondary source of voting if an internet connection is lost or not <br /> available. <br /> CORP0227-07!01 revised <br />